Average Ratings

2 Reviews
  • 3 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Basic - $99/mo; Plus - $199/mo; Premium - $399/mo
  • Deployment
    Cloud, SaaS, Web
  • Support
    24/7 (Live Rep)

Vendor Details

  • MoveNinja
  • www.moveninja.com

About MoveNinja

Manage sales, track leads, handle move orders, and assign jobs automatically for your moving company.


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MoveNinja Features

  • Billing & Invoicing
  • Claims Management
  • Customer Management
  • Dispatch Management
  • Employee Management
  • Fleet Management
  • International Moves
  • Interstate Moves
  • Job Management
  • Lead Management
  • Local Moves
  • LTL / Shared Truckload
  • Military / GSA Moves
  • Quotes / Estimates
  • Storage Management
  • Work Order Management

MoveNinja Reviews

Customer service matters.

Jun 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I tired out Move Ninja and it was a great product. It just didn't suite my needs. I cancelled my trial but got billed. I emailed the company requesting a refund but got zero response for two months. I was irked. YESTERDAY I got an email apologizing that my email had gone to spam and was missed. They issued the refund for me. Many companies who do not value customer service would have not taken care of this at all. Move Ninja shows great integrity. I'm sure it crosses all areas of their business.

worst customer service ever

Jun 18, 2016
2/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: The software itself is great but when you need 4 days to literally get in touch with a customer rep, then that is just out of any discussion. And when I made it to talk to someone, was to find out that the owner does not allow new customers to sync with google calendar which is not listed on their web at all.