MoveNinja

MoveNinja


3 / 5
3 reviews


Average Ratings

3 Reviews

  • 3 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Basic - $99/mo; Plus - $199/mo; Premium - $399/mo
  • Deployment
    Cloud, SaaS, Web
  • Support
    24/7 (Live Rep)

Vendor Details

  • MoveNinja
  • www.moveninja.com

About MoveNinja

Manage sales, track leads, handle move orders, and assign jobs automatically for your moving company.


Spotlight media placeholder

MoveNinja Features

  • Billing & Invoicing
  • Claims Management
  • Customer Management
  • Dispatch Management
  • Employee Management
  • Fleet Management
  • International Moves
  • Interstate Moves
  • Job Management
  • Lead Management
  • Local Moves
  • LTL / Shared Truckload
  • Military / GSA Moves
  • Quotes / Estimates
  • Storage Management
  • Work Order Management

MoveNinja Reviews Recently Reviewed!


Developer Disappeared

Nov 08, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: it's industry-specific so there are some intuitive features that are very useful. e-sign order for service agreement

Cons: the developers are nonexistent at this point. This software is as good as its going to get. Its got some major drawbacks including notifications and the email templats are limited .

Overall: At the beginning of my companies growth, it was great. The developer was in contact with me directly at times asking for feedback and willing to make the necessary changes to better the functionality. Then one day he stopped responding and it there has not been any updates or new features added in years. I'm looking to switch over to something else because its no longer fitting my needs.

worst customer service ever

Jun 18, 2016
2/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Comments: The software itself is great but when you need 4 days to literally get in touch with a customer rep, then that is just out of any discussion. And when I made it to talk to someone, was to find out that the owner does not allow new customers to sync with google calendar which is not listed on their web at all.

Customer service matters.

Jun 26, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I tired out Move Ninja and it was a great product. It just didn't suite my needs. I cancelled my trial but got billed. I emailed the company requesting a refund but got zero response for two months. I was irked. YESTERDAY I got an email apologizing that my email had gone to spam and was missed. They issued the refund for me. Many companies who do not value customer service would have not taken care of this at all. Move Ninja shows great integrity. I'm sure it crosses all areas of their business.