# Equipment360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Equipment360 the right Maintenance Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140169/Equipment360/reviews --- Equipment360 4.1 (19) [View alternatives](https://www.capterra.com/p/140169/Equipment360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Equipment360 Ease of use 4.2 Customer Service 4.2 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MH Mike H. Project Manager Construction Used the software for: 2+ years ### "we have been using this product for about two years" January 28, 2016 4.0 Pros it keeps track of all the maintance you did on equipment and will let you know when it is due for service, when your seat belt expires and etc. Cons we don't use it to the fullest due to the lack of mechanics that we have. and our mechanic does other work also beside mechanic during the summer months, so we only use it during the winter and our annual service Review Source RF Riccardo F. Business Process Manager Construction Used the software for: 2+ years ### "Good for Maintenace / Workorders" February 9, 2018 4.0 Pros This program is great for heavy equipment Creates work orders and can handle inventory Does good payroll Cons Not able to connect to ERPs very well Still windows based and can be quite slow Requires a SQL license Review Source RG Randy G. Equipment Manager Construction Used the software for: 2+ years ### "Not For Small Businesses" December 7, 2020 2.0 Very disappointing. HCSS has a good product with Heavy Bid, but there are a lot better maintenance programs available that are designed by companies with that focus and expertise. Pros 360's integration to heavy bid was a big reason for purchasing. Cons I have used 4 different maintenance software systems over the last 20 years prior to 360. It has developed some very strange quirks over the last 2 years and it is impossible to "customize" to your specific needs. If you are a smaller company, expect pricy annual maintenance fees to keep the 360 software functioning. I have reached out to support and sales many times over the last 2 years, by email, phone calls and in person. The response is all the same. Spend $$thousands$$ for the annual maintenance of the software or continue to use a product that will not function as it did when you purchased it. We are seeing increased errors in reports that worked well when we started. The limited ability to customize reports is also a big downfall. Plan on exporting info into excel to massage info into a form that works for you. As you know, in the maintenance of equipment, bad information can be worse than no information at all. I have become very disappointed with support and sales due to the issues described. The price point of this software and the annual maintenance fees to follow are targeted towards large entities and large shop facilities. If that isn't you, look for something that fits and that can be tailored to a smaller environment. Reason for choosing Equipment360 Solely because of the integration to Heavy Bid. Review Source DS David S. Vice President Construction Used the software for: 1-2 years ### "substantial reduction in downtime." February 17, 2016 5.0 Pros Quickly adapts to changing market requirements and advances in technology. Equipment 360 makes preventative maintanence tracking quick and easy. Cons The latest software update requires re-opening closed work orders to add cost ledger detail. Review Source RM Rochelle M. Receptionist Construction Used the software for: Less than 6 months ### "New to software and so far very pleased" June 7, 2017 4.0 Pros I am newly responsible for updating our equipment meter readings and I really like how easy it is to import those readings from Heavy Job into E360. I am comfortable with the process and so far have had no issues. I add odometer readings from our fuel invoices into E360 as well and have found that to be very simple, no complications either. I also update vehicle information and have had no difficulties adding new vehicles, drivers, license/registration info, etc. Cons So far I have no experienced any cons with this software. The only thing that is annoying is that only 3 users can be logged in at once, and one time I was kicked out when I was in the middle of updating. Review Source SN Shawn N. Senior Technician Construction Used the software for: 2+ years ### "Extremely expensive, and not communicable between all of their platforms" August 25, 2022 1.0 Spend a lot of money, get some benefits. Could be a greater ROI for any company looking into this application Pros I enjoyed using this over hand writing service reports, that is all Cons Cannot take data from fuel management and put into E360 for service scheduleing, now finding out that we need to BUY more of their crap to make what they originally promised us to work. Review Source eS evan S. Maintenance Manager Construction Used the software for: 1-2 years ### "Its alright" February 18, 2016 3.5 Pros The vendor does its best to answer our questions in a timely manner. However the answers we receive arent usually the ones we are looking. Cons i feel like e360 is really an after thought product. there are a lot of things we would like this program to do that it doesnt. one thing i would really like to see is an inventory control system for parts. Review Source mF michael F. Maintenance Manager Construction Used the software for: 1-2 years ### "Equipment 360" February 17, 2016 3.5 Pros The support is great and i like how we can look at the history of the piece of equipment. ie Repair History Cons To many products that do not talk well with one another Review Source DW Derek W. Equipment Coordinator Construction Used the software for: 6-12 months ### "Equipment 360 Review" February 18, 2016 5.0 Pros HCSS has great customer support with all of the products they offer. I really appreciate that they take the customers suggestions seriously and integrate them into there software. Cons The biggest downfall to the software is the amount of information given and stored can be confusing for a new user. Review Source JD James D. Vice President Construction Used the software for: 1-2 years ### "excellent maintenance tracking tool" September 6, 2016 4.5 Pros easy set up, great customer service, intuitive product Cons Mobile version is iPad only - no Android version. . Review Source KB Kolyn B. IT Support Construction Used the software for: Less than 6 months ### "Our implementation phase of E360" January 25, 2017 5.0 We are implementing E360 right now at Shirley Contracting and completely excited to get this program under our feet. Pros The ease of use for the people in the company that isn't as familiar to technology as others. Cons The cost of all the licensing Review Source JT Jeep T. Maintenance Manager Construction Used the software for: 6-12 months ### "Equipment manager, shop supervisor" February 17, 2016 5.0 Pros mantenance tracking for all repairs, mechanic time cards, better history for repairs Cons Having problems getting Timberline to accept the time cards from mechanics. Review Source JR Jason R. Equipment Manager Used the software for: ### "New User - Great Software - Great Experience" February 17, 2016 5.0 After conducting a full review of all Equipment Management software that was available to use and our business segment, I chose EQT 360 as it was the most robust and offered the most growth potential. After talking with the sales staff, support and attending the HCSS UGM...I know I made the right choice...very nice product, great service. Review Source JJ Josh J. Engineer Used the software for: ### "simple and easy to use" January 27, 2016 5.0 It is easy to solidify different subs and compare which is the best for your bid. Review Source NH Nikki H. IT Specialist Used the software for: ### "It has really good features but needs some work" January 27, 2016 3.0 The pros are that it's pretty simple on the mechanic side however the manager side is a bit difficult. The cons would be there are always issues with how it sends and receives data! Review Source SL Shane L. equip manager Used the software for: ### "PROS" January 27, 2016 5.0 new to thid, but the pros def outweigh the cons. so much info Review Source DB Doug B. Superintendent Used the software for: ### "overall " January 29, 2015 5.0 Very informative and also great one on one interaction Review Source MS Mark S. Equipment manager Used the software for: ### "Great time saver" January 28, 2016 4.0 Great time saver. Keep me on task with equipment pm. Review Source MV MIKE V. EQUIPMENT MANAGER Used the software for: ### "2 YEARS" February 17, 2016 4.0 GOOD INTERGRATION OF DATA FROM TELEMATICS Review Source Similar Products Featured ## Related categories [Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.