# Yext Pricing 2026 | Capterra

> Learn more about Yext pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/140176/Yext/pricing

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# Pricing for Yext

[4.2 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

Write a Review!

## [Yext](https://www.capterra.com/p/140176/Yext/) has **4** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** Yes

### Emerging

$199

**Pricing Model:** Other

**Payment Frequency:** Per Year

Emerging plan includes:

Not available

### Essential

$449

**Pricing Model:** Other

**Payment Frequency:** Per Year

Essential plan includes:

Not available

### Complete

$499

**Pricing Model:** Other

**Payment Frequency:** Per Year

Complete plan includes:

Not available

### Premium

$999

**Pricing Model:** Other

**Payment Frequency:** Per Year

Premium plan includes:

Not available

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## What do others say about [Yext](https://www.capterra.com/p/140176/Yext/) pricing?

Value For Money[3.8(114)](https://www.capterra.com/p/140176/Yext/reviews/)

Pros

Cons

[Read All 114 Reviews](https://www.capterra.com/p/140176/Yext/reviews/)

Read Full Reviews Below

Verified Reviewer

Marketer

Marketing and Advertising, Self-employed

Used the software for: 1-2 years

**

Overall Rating

1.0

**

Ease of Use

2.0

Customer Service

1.0

Features

2.0

Value for Money

1.0

Reviewer Source

Source: GetApp

March 19, 2025

"Save yourself the pain and stay far far away"

**Overall:** Absolutely Horrible, worst experience ever!

**Pros:** Nothing, they overpromise and underdeliver

**Cons:** Poor support, refusal to end contracts, billing my credit card after contracts have ended (after emailing me and promising I wouldn't be charged). One of the least professional companies I've ever seen.

David P.

Professor

Education Management, 11-50 employees

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

1.0

Customer Service

1.0

Features

3.0

Value for Money

4.0

Reviewer Source

Source: Capterra

December 2, 2022

"Poor Experience All Around - Please Avoid "

**Overall:** When finally attempting to use the software it was unbelievably difficult, not applicable to our needs, and frustratingly unusable. Our first call with support was a joke. The support representative said, to "perform some functions" we had to go up to the URL and remove some text. I couldn't believe my ears. We quickly learned as an "agency" we could not connect GMB (GBP) of our clients to Yext because we were not the "administrators" of the accounts. This was a deal breaker. And, if we're able to get admin access there was a very specific process to connect with Yext, including "emailing their support team" before it could happen. We are currently using (2) competitors to Yext and this step is not required. In an attempt to fix the situation, Yext set up 2 meetings with us, which they canceled both at the last second. I have documentation and witnesses for all of this. I wanted to resolve the situation directly with Yext but their support after the sale has been a painful and poor experience. I am here to hopefully help anyone else to avoid this nightmare. I did an evaluation of 8 competitors in the space, and am frustrated that I got chose the wrong platform; as they will not refund our money. We have not used the platform at all, and are such a small business this hurts.

**Pros:** I was very excited at first. The sales process was very smooth and the demo they showed was impressive. I also really like the Hitchhiker's idea for education and support. I was very excited, they have an impressive sales team, but unfortunately, that was the end of it.

**Cons:** \-- Onboarding was all over the place. How we had to use the software was laughable. -- Interface (UX/UI) was anything but intuitive. -- Queries were extremely difficult to run without memorizing multiple steps and impossible to train staff on. -- Integration with GBP didn't exist, definitely not a Google Partner.

**Reasons for Choosing Yext:** Yext had the best sales process, I have to give them that. They seemed to care about education, and seemed to have some awesome feature sets, for similar pricing I thought we were getting the best-in-class. I am most angry with myself and the internet for making Yext look like the industry leader.

[Read All 114 Reviews](https://www.capterra.com/p/140176/Yext/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

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](https://www.capterra.com/resources/business-software-cost/)