# Page 5 | Yext Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Yext the right SEO solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140176/Yext/reviews --- Yext 4.2 (114) [View alternatives](https://www.capterra.com/p/140176/Yext/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Yext ## Showing most helpful reviews Showing 101-114 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR Andrew R. Director of Business Intelligence Used the software for: Less than 6 months ### "Great platform, very efficient and easy to use. " May 8, 2018 5.0 Pros There isn't a lot of fluff in their software, just what you need / want. Very easy to navigate and Yext does a good job of loading all of your data in for you, so there isn't much to do on the initial load. Changes are quick to make, and there is an apps section that allows you to add on to any of your existing listings. Cons Plain design of the website, nothing much to catch the eye. Doesn't tell you if you have listings in conflict with other business listings of the same address. Review Source Response from Yext May 14, 2018 Thank you for writing a review! We're glad to hear that the platform is easy to use and has been helpful to your business. Our Support Team would be happy to answer questions or receive additional feedback at support@yext.com. Logan D. Used the software for: ### "Yext makes location set up EASY!" November 11, 2016 4.0 We used to spend a lot of time trying to register our locations but Yext saves us hours of work and does a great job monitoring ask of those sites as well! Review Source BE Bruce E. Digital Marketing Manager Used the software for: 2+ years ### "I use YEXT to build new business citations & directory listings. I can update 70 directories quickly" May 1, 2018 5.0 Pros Easy to add copy, photos, videos, and special offers for each business location. Easy to update 34 locations at once across 70 directories. Cons Figuring out where the templates are stored. Difficult learning how to apply template changes to all locations in the beginning. Review Source Response from Yext May 3, 2018 Thank you for leaving a review! We're happy to hear that Yext has helped your business. We appreciate your feedback, and we'll pass it along to our team. If you have additional questions, you can check out our Help page (https://help.yext.com/hc/en-us) or email support@yext.com. KP Kenneth P. Founder Design Used the software for: 1-2 years ### "Get Your Listings Done" October 7, 2020 5.0 Good service that gets you what you need if you're a local business. Pros This was the easiest way I've found to get my local listings cleaned up and properly managed. Click-a-button-simplicity. Cons They try to sell you on just about everything they can think of...Don't have a kitchen sink? They'll sell you one! Need a one page website? We have that! Review Source Response from Yext October 8, 2020 Thank you for the review, Kenneth! We're glad to hear about the success you've had using Yext. We appreciate your feedback. VR Verified Reviewer Global Account Director, Strategic Accounts Computer Software Used the software for: 6-12 months ### "Great Analytics Tool" December 19, 2018 4.0 Pros Excellent way to gain insights regarding Internet Search and Find Cons Could be a little easier to use. Feature rich and can be confusing. Review Source Response from Yext January 24, 2019 Thank you for leaving your review. We appreciate the feedback! LN Lisa N. Customer Support Marketing and Advertising Used the software for: 6-12 months ### "I learned this software to easily update customer listings across multiple platforms. " October 4, 2017 4.0 I got a cool sweatshirt for being certified in the software. Pros I love that I can update my information once, and it will update my many listings. This is the #1 draw of your software. Review Source Response from Yext January 4, 2018 Thank you for leaving a review! If you have additional feedback, please email support@yext.com. VR Verified Reviewer Sr. Specialist, Digital Marketing Financial Services Used the software for: Less than 6 months ### "Makes listings easy" May 30, 2018 5.0 accurate local listings Pros If you don't want to spend a ton of time manually claiming and keeping track of your local listings, Yext is for you. Support is very helpful during setup phase and the interface of the tool is very easy to use. Cons I think the cost is a little high. However, I can see why. There aren't a lot of tools out there like Yext. Review Source Response from Yext June 1, 2018 Thank you for taking the time to leave a review! We're so happy to hear that Yext has been beneficial in managing your listings, and that our Support Team has been helpful. We will pass on the kind words. AT Aaron T. Used the software for: ### "Great software that saves a lot of time on a task that is oddly difficult" November 11, 2016 4.0 Yext does a great job correcting information for companies that is normally a painstaking task because of having to create accounts, verify identities etc. With the new tie in to Google My Business, it really makes monitoring and info management incredibly easy. I do wish that the analytics it provided were better, though. Review Source Response from Yext December 5, 2017 Thank you for leaving a review! Since this review was posted, Yext has updated its Analytics. Please see http://www.yext.com/products/analytics/ for more details. LM Luis M. Account Executive Computer Software Used the software for: Less than 6 months ### "Easiest way to manage your listings " October 4, 2018 5.0 Overall experience has been positive , the tool works at advertise and it makes sure you have accurate representation online Pros Yext takes care of maintaining your listings accurate for customers to see Cons Yext will create listings for you if you are missing an important listing , but i will do it for every single platform Review Source Response from Yext October 9, 2018 Luis Thanks for sharing your review and your thoughts. We appreciate you sharing your positive feelings around how the software helps you to manage your listings. If you ever have any questions, please reach out for support. Thank you! Rev VR Verified Reviewer Katie Legal Services Used the software for: 1-2 years ### "Seamless" April 23, 2019 5.0 Great. Pros The YEXT dashboard is very easy to navigate. I like how quick everything was published upon signing up with YEXT, and furthermore, the analytics is easy to read, export and analyze. Cons I think that the price is a bit high, however, the features you get on the the star-up plan are worth it. Review Source Response from Yext May 13, 2019 Thank you for leaving your review. JV Jared V. Used the software for: ### "Get Listed Everywhere!" November 11, 2016 5.0 Yext allows you to put the information of your business in and it automatically lists your business all across the web! Review Source Response from Yext December 1, 2017 Thank you for writing a review! We will share with the team. CC Cassie C. Marketing Communication Specialist Telecommunications Used the software for: 6-12 months ### "Good to See Reviews, but needs to add more sites" March 20, 2019 3.0 Pros I like how you can use this one tool to update most of your review site listings to stay consistent, and get updates when you have new reviews on those sites. Cons They need to add more sites here for B2B companies (like Capterra!) to be able to get notifications on those review sites as well. Review Source SM Sophia M. Used the software for: ### "Love this software!!!! So helpful for work and generates great notification services for all users ." January 5, 2017 5.0 The most helpful software for what I do for work! Helps generate reviews for my company and is easy to use Review Source Response from Yext October 10, 2017 Thank you for leaving a review. We are so glad to hear that you are happy with the software. Thanks for being a great customer! SB Shay B. Used the software for: ### "Good idea needs work " December 10, 2016 4.0 Yext just needs some more work with this it is difficult to use and confusing to navigate there are many other programs much easier. 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