Who Uses This Software?

If you make a physical product that is sold in retail stores, you need Prolo. Prolo makes it simple for your customers to find your products!


Average Ratings

26 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

Vendor Details

  • Prolo
  • prolofinder.com
  • Founded 2014
  • Canada

About Prolo Store Locator

Add a searchable store locator to your website in minutes with Prolo. In just a few minutes, you can have a searchable store locator running on your website making it easier for your customers to find your products. Prolo also provides analytics and insight into where customers are searching for your products. The finder itself is clean and intuitive as well as fully responsive so it works across all devices; desktops, tablets & smart phones.


Prolo Store Locator Features

  • Analytics
  • Automatic Location Detection
  • Directions
  • Distance Calculation
  • Event Promotions
  • Mapping
  • Product Search Filtering
  • Promotions / Coupons
  • Search
  • White Label

Prolo Store Locator Reviews Recently Reviewed!


Capterra loader

The best store locator for the money

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to setup, add data and use. By far the best value for the money.

Basic service for smaller companies that cannot afford more advanced store locators.

We have never had a problem and neither have our customers

Cons: No cons but one improvement, which i am not sure is possible, is if the software can recongize that if on an uploaded file (excel, cvs) that if there are only 4 digits for the zip code then it will automatically enter the 1st digit at 0 as sometimes spreadsheets will not have the zero by default

Overall: Nothing but good things

Vendor Response

by Prolo on December 14, 2018

Thank-you for your response and we value your feedback.

Easy to use and easy to manage

Jun 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and easy to manage and add dealers. show distance to target. working fast and without any bags.

Cons: Can not control the perimeter of the search. It set for 50 mile, I would like to be able to change it to 25, 100 or 200 miles.

Vendor Response

by Prolo on December 14, 2018

Thank-you for your response. With our newest update locations are no longer limited by radius. We have updated this functionality so that your customers will always be able to see locations even if they are far away.

Capterra loader

Prolo is awesome!

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to add locations and it's so easy for our consumers to search their location and find our product!

Cons: I see no cons about Prolo especially given the low cost.

Since new features added its easier to update. Support has been very supportive.

Jul 19, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was super easy for our web developer to add this store locater to out web page. Our customers and our customer service people like it. The recently added feature to remove the entire list and replace has mad it much easier to update.

Cons: At first it was amost impossible to replace the entire listing of stores. It is probably more of a factor for our product since it is in over two thousand stores.

Overall: Easy implementation for our web page. Actually works with 10 digit zip codes and Canadian postal codes.

Fast integration we've done yet. Highly recommended!

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use and convenience

Integration is simple and effective

Customization of retailer is time-consuming but still logical

Cons: Lacks the option to see all locations, regardless of proximity to current location

Auto-populate retailers when added to Stitchlabs.com

Show location on rollover so user doesn't have to click to view on map

Add link for customer to view directions and store hours

Customize data/range on analytics to view month-over-month traffic

a few bugs but mostly easy to use

Jun 06, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: existing address/store database is great, easy for my customers to use so that is helpful, easy to plug into SquareSpace

Cons: There a few bugs- sometimes won't let me add new customers, sometimes misses street addresses in listing

We love Prolo and just wish it had more features

Jun 06, 2017
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The onboarding is very easy and the software overall is easy to use. Like mentioned above, we just wished it had some more features and more options to customize.

Cons: If an address of a particular store has already been inputted by another user then the new details we add don't take and only after repeated tries are we able to sometimes make the changes we need (correct address, add more details as needed etc)

Vendor Response

by Prolo on December 14, 2018

Thank-you for your response. We appreciate your feedback and will take it into consideration as we continue to add more features.

Affordable tool, easy to use, overall great product.

Sep 09, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its easy to add to the website and easy to add locations and I love the immediate update.

Overall it s a great affordable tool. I love that its isnt perfect yet and can be part of the process.

Cons: 1. not east changing the size of the map.

2. not synchronized with other maps and search engines.

3. cant add an email for the businesses/locations

Vendor Response

by Prolo on December 14, 2018

Thank-you for your response. We are always trying to make improvements to better serve our customers. Our maps are responsive and you are now able to change/add an email for locations.

Helpful but missing ideal components

Nov 29, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ease of uploading customers, both bulk and one by one - both are fairly self explanatory to use.

Cons: There's no way to add locations outside of the United States. Plus it's incredibly frustrating that we're unable to download the store list or bulk edit.

Vendor Response

by Prolo on December 14, 2018

Jessica,

Thank-you for your response! We are always trying to make improvements to better serve our customers. The recent update should allow for the correct showing of all Canadian locations. We are working to improve functionality for locations outside of North America with future upgrades.

Allowing download of the entire store list is a feature that we would like to provide to our customers and it is a top priority. With our current configuration there are legal limitations that do not allow location export.

Best locator ever

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, working great mostly on all the websites.

Cons: No specific problem but price can be cheap

I use Prolo on a clients website so that people can find their skateparks in the UK

Jun 06, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its easy to use, does what it's supposed to and good design options so that you can co-ordinate with your brand.

Cons: The more obscure areas in the UK such as The Outer Hebrides and some areas of The Channel Islands are not always covered.

Overall: It allowed me to offer value to my service by offering this to my clients.

It has been ok

Jun 06, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It has analytics that help break down our customer base.

Cons: We have requested multiple time information regarding the expansion of the 50 mile radius as our customers can not find a dealer within those perimeters. We have not heard back any of the times we have reached out regarding this.

Vendor Response

by Prolo on December 14, 2018

I am sorry that you were unable to get a response from support. We are committed to serving our customers and improving our product. Locations are no longer limited by radius. We have updated this functionality so that your customers will always be able to see locations even if they are far away.

Easy to use Product Distribution Locator

Oct 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to Use platform that can be easily implemented on a microsite

Cons: Not overwhelming customizable to specific product categories

Vendor Response

by Prolo on December 14, 2018

Thank-you for your response. This app is under active development and we are continuing to add features. What would you like to be able to customize?

Top notch service

Mar 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I love using Prolo! We were a pretty early adopter as we were in need of an affordable solution for listing our retailers that could easily be added to our existing website. Prolo has worked out perfectly. It was simple to put it onto my website and it's so easy to add new retailers and manage existing retailers. It's also intuitive - it knows a users location and points them directly to their nearest stores. The product locators make the Where to Buy page looks messy and disorganized - Prolo looks nice and clean! Love it!

straightforward but limited functionality

Jun 08, 2017
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: ease of use. metrics are decent.

Cons: 1. Does not display all locations when map is zoomed out.

2. Analytics of customer search history is weak.

Vendor Response

by Prolo on December 14, 2018

Thank-you for your response. We are working on adding better custom options for the display of locations.

Easy to install-tool for location search

Dec 27, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Very easy to bulk import locations by using a CSV file exported from other program. Does automatic recognition of stores, even in Europe.

Cons: Not compatible with iOS. Not very modular: I can't control the diameter of the store locator search. U.S. focused (e.g. when entering ZIP code).

Vendor Response

by Prolo on December 14, 2018

Thank-you for your feedback. Just to be clear you should be be able to view all maps on IOS but you are correct that the admin interface does not support IOS. We are working to implement this in the coming year. This company is now based out of Canada and we are working to support international customers.

Amazing app for store location solutions!

Oct 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The Prolo app was exactly what I needed for a store location app. Easy to install into Shopify and I was able to add all the stores, with maps and details, that I needed. It was easy to look up existing stores too and quickly add them to my list. Perfect too for my client, as they didn't need to know HTML to make a manual store locator. Took the hard work out of the process. Great app, highly recommended if you need an easy store location solution that plugs right into your existing site!

Best and Easy fast user updates

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to update your customer retail locations. Straight forward and simple.

Cons: Nothing , it's an easy and simple program.

Overall: Excellent

Good enough

Mar 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great value. No bells or whistles, but gets the job done just fine, at a reasonable price. I like that the pricing is based on user views.

Cons: Would be nice to change the typography, or to alter the shape of the map, but it's still far and away the best bang for the buck.

Overall: Customer service was prompt and helpful.

Vendor Response

by Prolo on March 14, 2019

Shaun,
Thanks for your review. We will looking into improving styling options within the next few months.
Rose

Prolo gets an A+!

Oct 07, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Prolo is easy to use, easy to update and easy for our customers. The software has allowed us to keep track of our store count in ways that we could not before. Would recommend to anyone looking for store locator software!

Vendor Response

by Prolo on October 08, 2015

Thanks for the kind words Jeff!

Capterra loader

Baseball Treasure Collectible Coins Uses Prolo Finder As Its Treasure Map

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Prolo Finder is not only easy to use, our interns jumped right in with no learning curve and its affordability for a start up is a big help.

Cons: not all store locations were listed, but fairly easy to add them.

Overall: This is an ideal tool for a retail company who is trying to amplify its message for establishing a brick and mortar presence.

Inexpensive but low functionality

Jun 06, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of uploading stores individually or with a list.

Reports are helpful.

Pricing is reasonable for small business like ourselves.

Cons: The system does not catch duplicates.

It doesn't allow you to download your own store lists so that you can do mass cleanup.

It auto-names stores, such as Kroger-Pharmacy, when we are a frozen food company and sell in Kroger stores.

Support is excellent. Very responsive.

Oct 10, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works well within our SquareSpace site and is scalable to meet future traffic needs. Easy to add locations.

Cons: Wish I could dump in a new database and it would identify all the duplicates and provide a "delete duplicates" function.

This was very easy to set up, as well as update with new info.

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So far it has been extremely easy to use, and gives us exactly the information that we needed for our site.

Vendor Response

by Prolo on December 05, 2017

Hi Elena. We are thrilled to hear Prolo is exactly what you needed.

Very handy locator

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great User interface, easy to use, analytics is one of the best part

Cons: On some websites it sticks and can be more features added to Analytics

I have tried many similar products and Prolo is best quality and accuracy for the value

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Bulk uploading feature is so easy. Very clean interface and very simple to use. The location verification feature is also very helpful.

Cons: There are some locations that are not tagged correctly. I dont always understand why, but some addresses do not show up in their proper locations.