Seismic

Seismic

4.5 / 5 18 reviews

Who Uses This Software?

Seismic serves large enterprises across a wide array of industries, including financial services firms, technology companies, manufacturing, insurance, life sciences firms, and more.


Average Ratings

18 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Seismic
  • www.seismic.com
  • Founded 2010
  • United States

About Seismic

Seismic is the leading global marketing and sales enablement solution, improving close rates and delivering larger deals for sales while increasing marketings impact on the bottom line. Large enterprises use Seismic to increase sales productivity through the automatic distribution of relevant information and personalized content to reps for any buyer interaction.


Seismic Features

  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management

Seismic Reviews Recently Reviewed!


Challenging, hours of manual labor, features/functionality lacked robustness.

Jul 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to create dynamic folders to pull content in from multiple sources automatically. I love the Community feature, to research discussions, product news, training videos, and post new ideas. The Analytics feature is AWESOME! The capability to LiveSend content and track when the recipient opened the content, how long spent on each page and if they forwarded the content to another recipient is priceless!

Cons: The amount of issues that we have endured over the URLs not being able to be populated into Seismic until April of 2018. The RFP functionality is not a feature within Seismic, but rather a custom build. We were introduced during the decision making phase, of the RFP capabilities and what it could do for our company. Here we are just shy of a year, and we are still not using, nor will we likely use what was built as a workaround solution. It is just easier for our users to create on their laptops and share directly with their peers and house a copy within the repository.

Overall: The ability to place our content into a shareable and searchable portal allowing our users to retrieve data any time, any place on any device.

Versatile and Effective Product, Outstanding Service.

Feb 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is well-designed and intuitively built; It solved a significant problem for us, one that we expected to have to add new employees to get on top of.

Cons: There are still some functionality improvements that need to be made; Overall speed of updates can lag at times.

Overall: Although we are still relatively early in our implementation (a bit less than 1 year), our small Marketing production team has already seen a marked improvement in the accuracy and overall time allotted to our primary pieces of marketing collateral. Whenever we have a question, our people at Seismic have an answer - and when they don't, they find a solution that works. We are excited for the potential the product offers us as we continue to familiarize ourselves with its capabilities and limitations, although any limitations we discover likely will not last too long. On top of it all, our experience with our developers and everyone at Seismic has been incredibly positive.

Recommendations to other buyers: Start small, with a manageable project in order to learn to product and adapt your schedules accordingly. Once you get the hang of things, start thinking big.

Efficiency at Quarter-End

Feb 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that Seismic integrates into easy to use tools such as PowerPoint and Word. It allows for virtually any user to become well versed in Seismic.

Cons: I wish that there where more reliable delivery options for our sales team. It seems as though bugs with the Outlook plugin are still being resolved.

Overall: Seismic completely streamlined our quarter-end and collateral production process. With all of our pieces now automated we are able to ensure consistent and quality data throughout our material. It has saved us countless hours of manually inputting data and double checking the work.

We love that our sales team has one true source for their material now, rather than relying on the disorganized Shared drive. We have thoroughly enjoyed implementing it on all fronts of our business and look forward to how we can continually grow our usage of Seismic.

Overall experience has been great. The product is designed to assist Sales & Mrktg as said it would

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The LiveDoc capability and the analytics are AWESOME! The ability to track content as it gets distributed to clients and prospects and allow us to align our material getting sent out is nothing short of AMAZING!

Cons: The RFP build has to be customized to fit out business requirements, due to not having a team in place to field the RFP's coming into the company. Our sales reps receive their own and work alongside our Tech Partners and Solutions Consulting to respond back to the prospects.

Overall: Since we are still building and getting ready to do our BETA testing, I would have to say the ability to collaborate effectively within the organization, using the most current and up-to-date content provided by Marketing and Sales. The main reason for purchasing Seismic was the ability to address our RFP/RFI build allowing our sales reps to pull a company branded RFP template, to speed the process up and get a generic RFP response out the door. This gets the generic questions and answers of our product features, functionality and corporate company information in the hands of our prospects putting Magento's name in the forefront of our competition. This should speed up our internal RFP process 10 fold. I can't wait to see our ROI.

Magical, once it all comes together.

Sep 25, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the instant updates, firmwide. I like the interface both on the back and front end. I love the organization of the site. I love how quickly I can download data. And Seismic saves me hours per week.

Cons: I find it difficult to get training at my level - partially because what I use Seismic for is very specific. Plug ins usually break my PPT.

Overall: Firmwide consistency in our branding - which is really important. It saves me hassles, it saves me time. The customization of the software is so practical and almost too good to be true. But it's TRUE!

I was a Seismic admin in my previous job, like the system and the usability.

Aug 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Provides a central repository that pushes predictive content into Salesforce along with tracking and reporting capabilities.

Cons: My current company made the classic mistake of not performing enough up front preparation and design/structure strategy before starting to use Seismic. I am now trying to help them clean up and organize our content and develop business rules for admins and user. However, this is not the fault of Seismic.

Overall: Obtaining a central content repository that most all employees can access. The content also gets pushed into the Salesforce interface based on predictive content configuration. The tracking and reporting is also better than our old system, which was a series of online folders.

Seismic's been a HUGE improvement over our past products!

Jan 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to upload and make changes instantly! LiveDocs are great to use if you need to provide a simple set of materials.

Cons: I'd like more flexibility in the software, for example I'd like to see Profiles and LiveDocs become WYSIWYG for users to have a better experience.

Powerful product that is easy to use for all skill levels.

May 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best feature of this software is not the software at all, but the people. The tool is great and very flexible but the customer success teams are dedicated to just that - my team's success.

Cons: The Control Center requires Silverlight, so it doesn't work in Chrome or on my phone, which limits what I can do while I am on the go. But, that is going to be updated in the near future.

Very good support of an ever improving product.

Jul 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration with Salesforce is quite good. Ability to consume data from external sources is very helpful

Cons: Silverlight admin portal makes me switch from my default browser to access it. General speed could be better.

Mostly good experience when the software is usable (not having loading failures)

Jun 19, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to save a collection of content, provide attributes, search by attributes, the PowerPoint connection, livedocs, etc. There are many good functionalities in the software.

Cons: My biggest gripe is that many times (especially during mid-day) I'm not able to open the Seismic pages on IE or FF. Many times I have to clear all the cookies and reboot the system. This works sometimes but not always. The Seismic support team has informed me that perhaps the performance problems and complete hangs are due to Seismic not being in the white list. This Friday I'm having a session with the IT here to see if we can do that. Somehow, I don't think this will work, because when using Seismic at off hours, it seems to work just fine. The software can also include context menus in the future to make things easier.

Overall: I can tell you that when I've worked here for a while.

This product is so very easy for end users to get what they want and when they want it!

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about Seismic are the abilities for end users--it is so very easy for them to use.

Cons: Very limited in the programs you can use to design your collateral. Can't use InDesign--very limiting! Also adding variables can be quite time consuming.

Overall: So much time saved in the long run!

Seismic is an Amazing Solution!

Feb 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive and user friendly. Integrates easily with existing content stores (i.e. SharePoint, Box, etc.). The LiveDoc feature is second to none.

Cons: You can get any report out ot Seismic you want - but right now it requires the creation of LiveDocs. It's a solid workaround, not a deal breaker in the least.

Overall: Seismic literally allows sales and marketing to operate from the same page. Content is king, and Seismic allows us to ensure our sales reps gets the right content, to the right person, at the right time. The solution is very intuitive and my team has taken very well to it. We are proud of the work we've achieved, but are only getting started in our efforts. More stakeholders are coming to the plate that want in - it's a first world problem, and we'll take it. The onboarding team has been amazing throughout our journey and we're very happy with the investment we've made - we're set see an amazing return.

Recommendations to other buyers: Have your content in order before you get started. Content is messy! It's ok - get your hands dirty!!

It is taking much longer than expected to go live - we only started the pilot after 6 months

Aug 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: the dynamic folder and the easy to create a profile. The livesend capabilities it really cool and will provide much need analytics.

Cons: the email formatting, logging the email text from livesend is nonexistent , creating templates as a plug-in for the email nonexistent.
Having more end-user design flexibility. LiveDoc seems more complex and harder to design than original thought.

We've just begun implementing Sesimic, but so far the support has been wonderful.

Apr 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software seems extremely easy and straight-forward to use on the front end. I also like the flexibility to configure it on the back end and the way it integrates with Salesforce and Outlook.

Cons: The initial setup on the back end (tagging, etc.) is a bit time-consuming, but after all items are entered, it is a little easier to manage.

Great place to keep content

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Having a 1 stop shop for all content shareable to prospects is valuable. In addition having my workspace is very nice to save your favorite

Cons: Search functionality is difficult at times when searing ad hoc. This is more of a syntax issue of how the organization organizes their documents by product, but none the less becomes a burden.

Great potential

Jun 24, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The analytics of content use and LiveSends are very helpful. The global search function and filters are robust.

Cons: Many expected features do not exist or are buggy, but Seismic is interested in constant improvement.

Overall: Our ability to search for content and get analytics from sending content is greatly improved.

the functionality of Seismic and the ability to send propaganda to prospects is great!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: ease of use and its not clunky- functionality is excellent. I experienced issues in the beginning and was assisted by the customer rep that did a great job resolving my issue quickly

High end productivity tool on content management right from SFDC, Outlook and Seismic.com

Dec 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Content search by the characters inside the document & Title of the documents, attribute filtered documents and Tracking Analytics are very powerful features

Cons: Documents sent using LiveSend are not stored for future auditing. No way to measure the drop in investment out of negative influence by the documents sent out.

Overall: 1. Usability design 2. Lightning Ready 3. SSO - Simple and on-demand 4. Salesforce configuration for Seismic is Simple 5. Context sensitive productivity 6. Tracking Analytics