# Page 10 | PracticePanther Legal Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is PracticePanther Legal Software the right Legal Calendar solution for you? Explore 528 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews

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PracticePanther Legal Software

4.7 (528)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 5th, 2026

# Page 10 - Reviews of PracticePanther Legal Software

## Showing most helpful reviews

Showing 226-250 of 528 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jenna R.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "A great tool to increase productivity and ease for attorneys and clients"

July 23, 2019

5.0

Overall, this is way better than our former program and I hope they will continue to improve.

Pros

I like some of the features this program has built in such as billing for hourly rates, and ability to download/send invoices right from the software.

Cons

It has A LOT of strange glitches that seem to still need work. It freezes occasionally, and I can never get the side bar timer to work. I have also had issues with generating invoices depending on how you put the payments in the client file. (PP says this is normal, BUT it is incredibly NON user friendly.) There seems to be more interest in trying to justify their flaws, than to fix them- which is frustrating. This software is also spendy.

Review Source

VR

Verified Reviewer  
Attorney - Manager  
  
Used the software for: Less than 6 months

### "Straightforward implementation. Works perfectly."

November 22, 2017

5.0

Streamlined business operations.

Pros

When I opened my own office, I researched other practice management systems. I ultimately selected PracticePanther and could not be more pleased. It is intuitive, cloud based, and seamlessly integrates with other cloud based technologies, e.g. email, calendaring, document storage, credit card processing, etc It is a very user friendly portal to running your entire law practice. The invoicing is amazing bordering on magical. What years ago was a time consuming and cumbersome process has been reduced to a few clicks of the mouse. In about 15 seconds you can generate an invoice, send it to a client electronically, and accept payment online.

Review Source

Response from Paradigm

November 23, 2017

Thank you for the kind review! "Magical" is definitely what we would call it as well :)

TB

Theodore B.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Great Product"

May 6, 2022

5.0

Even though I've been practicing law for over 30 years I haven't done billable hours much until now. I consider myself to be very computer literate and it is my sincere opinion that you all have an excellent product.

Pros

Ease of use, intuitiveness, and it is user friendly.

Cons

I haven't found anything that I don't like. But give it some time, I've only been using it for 5 months.

Review Source

Craig D.  
Founder/Attorney  
  
Used the software for: 6-12 months

### "My office began utilizing practice panther several months ago and all are happy!!!"

June 3, 2018

5.0

I very much enjoy virtually all aspects of this software and my law firm is happy to be working with practice panther.

Pros

I like the reminders, the ability for clients to pay online, the record keeping, and many other aspects of this program.

Cons

At this point, we have not encountered any problems we could not solve by ourselves or with the help of practice panther staff members. So far, so good! No problems!

Review Source

SB

Sabrina B.  
Owner  
Legal Services  
Used the software for: Less than 6 months

### "Great product and service"

February 5, 2020

5.0

It saves me a lot of time and I love having everything pertaining to a case in one place. My clients love the secure messaging portal.

Pros

Everything is in one place. It makes my job infinitely easier to document and track everything. In fact, I don't know how I ever ran my practice without it. It saves me so much time and everything is exactly where you left it.

Cons

The accounting for what's due, billable etc. is always wrong. It doesn't matter how much time you waste trying to balance what is paid and what is owed, the numbers are always incorrect. It also likes to take bills and put a negative sign in front of the amount owed.

Alternatives considered

[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing PracticePanther Legal Software

The marketing emails from Practice Panther pointed out how their software could save me time and allow me to store everything related to a case in one place. Every time that I need to speak with them, their associates are super friendly and always strive to be helpful.

Review Source

MN

Michael N.  
Attorney/owner  
Law Practice  
Used the software for: Less than 6 months

### "Quality Software for Sole Practitioner"

March 26, 2020

5.0

As with any new software, there is a learning curve, but it has been fairly easy to learn the program.

Pros

The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location. Creating templates that can be used for every client is a great feature, as well.

Cons

There are some features that would be helpful, such as the ability to customize more of the application to suit one's personal use (such as allowing a legal assistant or secretary to automatically calendar events on the attorney's calendar, and having the ability to set the default length of time for appointments. But, for the price, the existing features are awesome. It just takes a little getting used to them.

Reason for choosing PracticePanther Legal Software

Price and features.

Review Source

VT

Van T.  
Member  
Legal Services  
Used the software for: 1-2 years

### "Great Product"

April 25, 2022

5.0

Timely Billing

Pros

This product definitely improves my ability to bill client more efficiently.

Cons

I really don't have any dislikes regarding this software.

Review Source

SM

Suzanne M.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Easiest Client Management System I Have Used"

May 11, 2021

5.0

Pros

I am a solo attorney, so I do not have time to fool around with a client management system that makes my life harder than it already is. PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch. I have had an excellent experience all around with PracticePanther and gladly endorse this platform.

Cons

I wish this software also filled out immigration petitions with the data I collect using the intake documents, but that isn't what this platform is all about and that is okay.

Review Source

Matt S.  
  
Law Practice  
Used the software for:

### "Simple to Use"

March 30, 2015

5.0

In our firm, we were looking for a CRM software that would be easy to learn and train others in the firm to use. Practice Panther has been by far the best software we found when it comes to simplicity and security. I was able to learn how to use the software with ease and train others with it as well. Before signing up, I was able get a detailed tour throughout the site from the account manager David. He contacted me and offered a personal demo on the different features and how I can use the account to the best of my advantage. . I was shown the different features that are available once you begin using PracticePanther such as the Client portal login, customization of our account and the mobile app. The mobile app is great as it allows our firm to be able to view our cases, and accounts at any time. It’s also beneficial because it combines about 5 different programs we were previously using in just one software such as QuickBooks and Time Sheets. Instead of managing my invoices, clients, and cases separately, PracticePanther does this all in one.

Pros

Simplicity, Detailed Tour before signing up for account, User Friendly

Review Source

Response from Paradigm

December 7, 2016

Thanks Matt!

Elizabeth D.  
Mathematics Instructor  
Education Management  
Used the software for: Less than 6 months

### "Best Practice Management Software Out There!"

September 20, 2018

5.0

Practice Panther's automation has helped me create and assemble documents in a fraction of the time it used to take me. I am thrilled with the software and the superior customer service I've received. Absolutely the best company for legal management software on the market.

Pros

The Practice Panther software is easy to navigate and keeps all of my important information organized. I love how automated everything is. For instance, when I need to record time or send an invoice, the software streamlines these tasks and saves me a significant amount of time.

Cons

Learning that I needed to add a "participant" when sending a secure message through the client portal was a little frustrating. However, now that I know how to do it, I'm not feeling like it's a big deal at all.

Review Source

Marisa P.  
Owner  
  
Used the software for: Less than 6 months

### "Practice Panther is a great way to keep everything organized and helps make my Firm more productive!"

March 2, 2018

5.0

Pros

I love having a dedicated account manager who understands my business and my needs. I love that when I tell him I have an issue, he actually listens and works to find me a solution. I love that you guys are always updating the software and making it better. I love that your priority is on building a better product rather than marketing. This is truly where I feel your biggest competitor dropped the ball, and continues to drop the ball. Please don't ever make this mistake! I am very happy with the software and recommend it to everyone looking for a system.

Cons

I think workflows could be done in a better fashion, but I have not seen that implemented in any other practice management software either.

Review Source

RH

Richard H.  
Managing Partner  
Law Practice  
Used the software for: 2+ years

### "Love Practice Panther"

July 1, 2020

5.0

I cannot recommend the software more highly.

Pros

Very easy to learn and to use. Most features are simple to master.

Cons

Sometimes hard to talk to a live person. Usually referred to an online tutorial. These are always helpful. Hence, overall, this has not been a problem. I have confidence that if I needed live support, it would be available.

Reason for choosing PracticePanther Legal Software

The ease of use and the fact that most issues are intuitive and therefore easily learned.

Review Source

JW

Jacob W.  
Managing Partner  
Law Practice  
Used the software for: 6-12 months

### "Great software and great price!"

May 13, 2020

5.0

Been great. Our firm is growing and I don't see us using any other system. We love it.

Pros

Ease of use. The fact that we can calendar, manage our cases, and do our billing all from the same application and we can do it from anywhere.

Cons

If there was a way to pair it up with our Ooma phone system, so that it could automatically log phone calls by numbers that are saved in the system...that would be really cool.

Alternatives considered

[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing PracticePanther Legal Software

Pricing and I liked the design with PracticePanther better.

Review Source

KB

Kimberly B.  
Partner  
Law Practice  
Used the software for: 6-12 months

### "Legal Time and Billing Software is a Time Saver!"

June 24, 2021

5.0

Pros

Keeping track of billable time is such a critical part of the legal practice, but most lawyers struggle with it. Practice Panther's automated tools allow for more billable hours to be captured with minimal time and effort.

Cons

I wish the standard features allowed for more variation of reports to be generated.

Reason for choosing PracticePanther Legal Software

The ease of the program to learn and its versatility to integrate with the website and other systems.

Review Source

KC

Kris C.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Easy Peasey "

February 14, 2023

5.0

Pros

I love integration from other applications

Cons

The difficult nature of adding multiple clients to the same case.

Review Source

Mark S.  
Attorney at Law  
Law Practice  
Used the software for: 6-12 months

### "I am an army of one."

August 21, 2018

5.0

I have found it makes the mundane tasks of running my practice, actually fun!

Pros

As a sole practitioner, PracticePanther legal software makes keeping track of billable hours, client trust balances, and my busy calendar a breeze!

Cons

Not much I do not like, other than I am probably only using it to 80-90% of the program's full potential.

Review Source

VR

Verified Reviewer  
Attorney & President  
  
Used the software for: Less than 6 months

### "Feature-rich software but very intuitive so easy-to-follow. Practice Panther has thought this out"

October 26, 2017

5.0

Helps make our firm more efficient and profitable

Pros

Custom intake forms made simple with custom fields that they come part of the permanent electronic file; simple and quick billing based on hourly, flat fee project with immediate email an immediate pay; server is fast and platform is friendly on the eyes and easy to use

Cons

No real cons just makes you think of more ideas which I am sure PP is doing. Perhaps the advertising box that remains up in the right hand corner regarding "refer a friend"? Not sure if that can be removed. I am still learning about the software but I do not see any real criticisms only suggested improvements that will occur over timeEither way

Review Source

AT

April T.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Great Program"

May 6, 2021

5.0

We are using this as a conflict system as well.

Pros

The program is very easy to use. The transition from our old client management was an ease and quick process.

Cons

The only issue that I have is that the secure message notices are not always received via email.

Switched from

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)

We did not like the previous client management program that we were using.

Review Source

DS

Doris S.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Effective Administration"

September 4, 2020

5.0

We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs. We explored other software packages, but Practice Panther proved to be the most comprehensive product and the most cost effective, particularly for small firms like ours. We all would highly recommend it!

Pros

Our firm is small and we researched several software packages that will assist lawyers to maintain efficiency in their practice management. We finally decided on Practice Panther due to the lower cost and extensive capabilities the software provided. It has truly been a success for us!

Cons

If there's something negative, we have not found it. Perfect for small firm administration.

Review Source

PK

Priya K.  
Associate  
Legal Services  
Used the software for: 2+ years

### "Easy to use and efficient "

July 20, 2021

5.0

Pros

Tracks my cases for me. Keeps me updated.

Cons

The billing is tedious.I have to change it many times

Review Source

AW

Ava W.  
Paralegal/Busniess Mgr.  
Law Practice  
Used the software for:

### "Support staff is extrememly helpful and patient."

January 19, 2018

3.0

I really appreciate the patience of the support staff. I'm of a different generation and according to my sons I am severely technologically challenged. Even though I use a computer all day every day, I fear he is right. You guys put me at ease when I asked questions and I truly appreciate that.

Pros

Practice Panther has functions which, once I learn to use them, will hopefully make my job a lot easier and much less time consuming. As far as entering time and expenses, it's a breeze. Creating matters and contact is great too. I'm a Paralegal but also the Business Manager so the financial end is taking a bit more effort to learn. The support staff I've dealt with has been very knowledgeable and helpful all round. The fact that two out of the three had great people skills put me at ease and made me more comfortable with being open to trying new things.

Cons

It may be too soon to answer this question. Some functions I was told would be available are not. In Practice Panther's defense, that information did NOT come from you. It may have just been an idea of someone in our meeting; not sure. Once a couple of issues are corrected i.e. PP creates a "workable check template" so I don't have to waste money on new checks, our "Role" issue is corrected, and the learning curve is mostly over I will have none of the concerns I have at this time, probably only new ones. I have faith in all you youngsters when it comes to making things work. So get busy!! :-)

Review Source

KM

Kristen M.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "The software is incredibly user friendly and the customer service is top notch"

September 8, 2017

5.0

I can run an entire law practice with this software and I don't even have to use Quickbooks!

Pros

The ease of creating client and matter files and the billing. Everything is very intuitive and user friendly. If you have any tiny difficulty with something, the videos are very quick and easy to follow. Plus, the customer service is excellent because you get a human being immediately.

Cons

Really nothing--other than it costs money. But the monthly subscription (or annual subscription) is incredibly reasonable for what you get between the software and the customer service.

Review Source

DN

Dario N.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Practice Panther is Simply the Best"

April 7, 2022

5.0

Practice Panther allows a small law firm to take complete control of its billing and optimize time management. It is the single most effective practice management tool I have ever deployed. Customer support is outstanding and the best I have ever experienced.

Pros

Power, flexibility, ease of use and functionality are unsurpassed.

Cons

It does not yet integrate with NetDocuments \[SENSITIVE CONTENT\]

Review Source

Albert I.  
  
Law Practice  
Used the software for: 6-12 months

### "getting skilled in the use of PracticePanther has taken a reasonable time"

November 7, 2017

5.0

Pros

Customer support highly professional and feedback has always been on time and very responsive and to a full satisfaction of myself as user.

Cons

Focusing also on features for specific European areas, because there are more and more users from these countries.

Review Source

Alice B.  
  
Education Management  
Used the software for:

### "Fast responsive support and free to try"

June 20, 2014

5.0

I tried many different programs to manage my new business and Pay Panther was the easiest one to use so far. I tried the free trial for 30 days and ended up going on the White Panther plan. The software is great all around and has many features I will ever use, but maybe one day I will start getting into some of their other features. One of the things that caught me the most was how responsive their team was to any of my questions, any time of the day. When I signed up, I was called by a very friendly account manager named Jessica. Throughout the 30 days she made sure I knew how to best use the software and was there for any of my questions (as well as Amanda and David on the live support).

Pros

Feature-rich, everything I need and more. Easy to use, great support.

Cons

A lot of features I may not use, but for now it’s great to know I have the ability to scale into them.

Review Source

Response from Paradigm

December 7, 2016

Thanks Alice! Feel free to turn off any features in the software by going to your User Security Roles.

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