# Page 10 | PracticePanther Legal Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is PracticePanther Legal Software the right Law Practice Management solution for you? Explore 522 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews --- PracticePanther Legal Software 4.7 (522) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 10 - Reviews of PracticePanther Legal Software ## Showing most helpful reviews Showing 226-250 of 522 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VT Van T. Member Legal Services Used the software for: 1-2 years ### "Great Product" April 25, 2022 5.0 Timely Billing Pros This product definitely improves my ability to bill client more efficiently. Cons I really don't have any dislikes regarding this software. Review Source SM Suzanne M. Attorney Law Practice Used the software for: 1-2 years ### "Easiest Client Management System I Have Used" May 11, 2021 5.0 Pros I am a solo attorney, so I do not have time to fool around with a client management system that makes my life harder than it already is. PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch. I have had an excellent experience all around with PracticePanther and gladly endorse this platform. Cons I wish this software also filled out immigration petitions with the data I collect using the intake documents, but that isn't what this platform is all about and that is okay. Review Source Matt S. Law Practice Used the software for: ### "Simple to Use" March 30, 2015 5.0 In our firm, we were looking for a CRM software that would be easy to learn and train others in the firm to use. Practice Panther has been by far the best software we found when it comes to simplicity and security. I was able to learn how to use the software with ease and train others with it as well. Before signing up, I was able get a detailed tour throughout the site from the account manager David. He contacted me and offered a personal demo on the different features and how I can use the account to the best of my advantage. . I was shown the different features that are available once you begin using PracticePanther such as the Client portal login, customization of our account and the mobile app. The mobile app is great as it allows our firm to be able to view our cases, and accounts at any time. It’s also beneficial because it combines about 5 different programs we were previously using in just one software such as QuickBooks and Time Sheets. Instead of managing my invoices, clients, and cases separately, PracticePanther does this all in one. Pros Simplicity, Detailed Tour before signing up for account, User Friendly Review Source Response from Paradigm December 7, 2016 Thanks Matt! Elizabeth D. Mathematics Instructor Education Management Used the software for: Less than 6 months ### "Best Practice Management Software Out There!" September 20, 2018 5.0 Practice Panther's automation has helped me create and assemble documents in a fraction of the time it used to take me. I am thrilled with the software and the superior customer service I've received. Absolutely the best company for legal management software on the market. Pros The Practice Panther software is easy to navigate and keeps all of my important information organized. I love how automated everything is. For instance, when I need to record time or send an invoice, the software streamlines these tasks and saves me a significant amount of time. Cons Learning that I needed to add a "participant" when sending a secure message through the client portal was a little frustrating. However, now that I know how to do it, I'm not feeling like it's a big deal at all. Review Source Marisa P. Owner Used the software for: Less than 6 months ### "Practice Panther is a great way to keep everything organized and helps make my Firm more productive!" March 2, 2018 5.0 Pros I love having a dedicated account manager who understands my business and my needs. I love that when I tell him I have an issue, he actually listens and works to find me a solution. I love that you guys are always updating the software and making it better. I love that your priority is on building a better product rather than marketing. This is truly where I feel your biggest competitor dropped the ball, and continues to drop the ball. Please don't ever make this mistake! I am very happy with the software and recommend it to everyone looking for a system. Cons I think workflows could be done in a better fashion, but I have not seen that implemented in any other practice management software either. Review Source RH Richard H. Managing Partner Law Practice Used the software for: 2+ years ### "Love Practice Panther" July 1, 2020 5.0 I cannot recommend the software more highly. Pros Very easy to learn and to use. Most features are simple to master. Cons Sometimes hard to talk to a live person. Usually referred to an online tutorial. These are always helpful. Hence, overall, this has not been a problem. I have confidence that if I needed live support, it would be available. Reason for choosing PracticePanther Legal Software The ease of use and the fact that most issues are intuitive and therefore easily learned. Review Source JW Jacob W. Managing Partner Law Practice Used the software for: 6-12 months ### "Great software and great price!" May 13, 2020 5.0 Been great. Our firm is growing and I don't see us using any other system. We love it. Pros Ease of use. The fact that we can calendar, manage our cases, and do our billing all from the same application and we can do it from anywhere. Cons If there was a way to pair it up with our Ooma phone system, so that it could automatically log phone calls by numbers that are saved in the system...that would be really cool. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing PracticePanther Legal Software Pricing and I liked the design with PracticePanther better. Review Source KB Kimberly B. Partner Law Practice Used the software for: 6-12 months ### "Legal Time and Billing Software is a Time Saver!" June 24, 2021 5.0 Pros Keeping track of billable time is such a critical part of the legal practice, but most lawyers struggle with it. Practice Panther's automated tools allow for more billable hours to be captured with minimal time and effort. Cons I wish the standard features allowed for more variation of reports to be generated. Reason for choosing PracticePanther Legal Software The ease of the program to learn and its versatility to integrate with the website and other systems. Review Source KC Kris C. Paralegal Law Practice Used the software for: 1-2 years ### "Easy Peasey " February 14, 2023 5.0 Pros I love integration from other applications Cons The difficult nature of adding multiple clients to the same case. Review Source Mark S. Attorney at Law Law Practice Used the software for: 6-12 months ### "I am an army of one." August 21, 2018 5.0 I have found it makes the mundane tasks of running my practice, actually fun! Pros As a sole practitioner, PracticePanther legal software makes keeping track of billable hours, client trust balances, and my busy calendar a breeze! Cons Not much I do not like, other than I am probably only using it to 80-90% of the program's full potential. Review Source VR Verified Reviewer Attorney & President Used the software for: Less than 6 months ### "Feature-rich software but very intuitive so easy-to-follow. Practice Panther has thought this out" October 26, 2017 5.0 Helps make our firm more efficient and profitable Pros Custom intake forms made simple with custom fields that they come part of the permanent electronic file; simple and quick billing based on hourly, flat fee project with immediate email an immediate pay; server is fast and platform is friendly on the eyes and easy to use Cons No real cons just makes you think of more ideas which I am sure PP is doing. Perhaps the advertising box that remains up in the right hand corner regarding "refer a friend"? Not sure if that can be removed. I am still learning about the software but I do not see any real criticisms only suggested improvements that will occur over timeEither way Review Source AT April T. Paralegal Law Practice Used the software for: 1-2 years ### "Great Program" May 6, 2021 5.0 We are using this as a conflict system as well. Pros The program is very easy to use. The transition from our old client management was an ease and quick process. Cons The only issue that I have is that the secure message notices are not always received via email. Switched from [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/) We did not like the previous client management program that we were using. Review Source DS Doris S. Attorney Law Practice Used the software for: 6-12 months ### "Effective Administration" September 4, 2020 5.0 We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs. We explored other software packages, but Practice Panther proved to be the most comprehensive product and the most cost effective, particularly for small firms like ours. We all would highly recommend it! Pros Our firm is small and we researched several software packages that will assist lawyers to maintain efficiency in their practice management. We finally decided on Practice Panther due to the lower cost and extensive capabilities the software provided. It has truly been a success for us! Cons If there's something negative, we have not found it. Perfect for small firm administration. Review Source PK Priya K. Associate Legal Services Used the software for: 2+ years ### "Easy to use and efficient " July 20, 2021 5.0 Pros Tracks my cases for me. Keeps me updated. Cons The billing is tedious.I have to change it many times Review Source AW Ava W. Paralegal/Busniess Mgr. Law Practice Used the software for: ### "Support staff is extrememly helpful and patient." January 19, 2018 3.0 I really appreciate the patience of the support staff. I'm of a different generation and according to my sons I am severely technologically challenged. Even though I use a computer all day every day, I fear he is right. You guys put me at ease when I asked questions and I truly appreciate that. Pros Practice Panther has functions which, once I learn to use them, will hopefully make my job a lot easier and much less time consuming. As far as entering time and expenses, it's a breeze. Creating matters and contact is great too. I'm a Paralegal but also the Business Manager so the financial end is taking a bit more effort to learn. The support staff I've dealt with has been very knowledgeable and helpful all round. The fact that two out of the three had great people skills put me at ease and made me more comfortable with being open to trying new things. Cons It may be too soon to answer this question. Some functions I was told would be available are not. In Practice Panther's defense, that information did NOT come from you. It may have just been an idea of someone in our meeting; not sure. Once a couple of issues are corrected i.e. PP creates a "workable check template" so I don't have to waste money on new checks, our "Role" issue is corrected, and the learning curve is mostly over I will have none of the concerns I have at this time, probably only new ones. I have faith in all you youngsters when it comes to making things work. So get busy!! :-) Review Source KM Kristen M. Attorney Legal Services Used the software for: 2+ years ### "The software is incredibly user friendly and the customer service is top notch" September 8, 2017 5.0 I can run an entire law practice with this software and I don't even have to use Quickbooks! Pros The ease of creating client and matter files and the billing. Everything is very intuitive and user friendly. If you have any tiny difficulty with something, the videos are very quick and easy to follow. Plus, the customer service is excellent because you get a human being immediately. Cons Really nothing--other than it costs money. But the monthly subscription (or annual subscription) is incredibly reasonable for what you get between the software and the customer service. Review Source DN Dario N. Attorney Law Practice Used the software for: Less than 6 months ### "Practice Panther is Simply the Best" April 7, 2022 5.0 Practice Panther allows a small law firm to take complete control of its billing and optimize time management. It is the single most effective practice management tool I have ever deployed. Customer support is outstanding and the best I have ever experienced. Pros Power, flexibility, ease of use and functionality are unsurpassed. Cons It does not yet integrate with NetDocuments \[SENSITIVE CONTENT\] Review Source Albert I. Law Practice Used the software for: 6-12 months ### "getting skilled in the use of PracticePanther has taken a reasonable time" November 7, 2017 5.0 Pros Customer support highly professional and feedback has always been on time and very responsive and to a full satisfaction of myself as user. Cons Focusing also on features for specific European areas, because there are more and more users from these countries. Review Source Alice B. Education Management Used the software for: ### "Fast responsive support and free to try" June 20, 2014 5.0 I tried many different programs to manage my new business and Pay Panther was the easiest one to use so far. I tried the free trial for 30 days and ended up going on the White Panther plan. The software is great all around and has many features I will ever use, but maybe one day I will start getting into some of their other features. One of the things that caught me the most was how responsive their team was to any of my questions, any time of the day. When I signed up, I was called by a very friendly account manager named Jessica. Throughout the 30 days she made sure I knew how to best use the software and was there for any of my questions (as well as Amanda and David on the live support). Pros Feature-rich, everything I need and more. Easy to use, great support. Cons A lot of features I may not use, but for now it’s great to know I have the ability to scale into them. Review Source Response from Paradigm December 7, 2016 Thanks Alice! Feel free to turn off any features in the software by going to your User Security Roles. sF spencer F. partner Law Practice Used the software for: Less than 6 months ### "Thank goodness for a one month money back trial!" April 20, 2018 3.0 For our Personal injury practice, this one fell way short. As with most software for sale, the demos looked great but until you get your hands on it, you really don't KNOW if it suits you. I was disappointed that this didn't work for us as my whole team liked the developer and we never failed to get super fast responses. The risk free trial was just that, no ifs, ands or buts, they let us try and refunded my purchase. Pros Very nice, friendly folks. Responsive and honest to questions, even when the answer is not favorable to them. Integrates well with Dropbox, easy to work with your own directory structure. Cons The software simply didn't suit our personal injury practice. The demos led us to believe the software was way more than it was, and workflows and automation, two of our biggest needs, simply weren't met. Review Source Response from Paradigm May 1, 2018 Hey Spencer, glad to see that your firm utilized our 30 day money back guarantee to see if our software was the right fit. I am happy to see that you received stellar customer service and transparent responses throughout the process. One of our raving fans has made a fantastic video on using PracticePanther for a Personal Injury Firm. Please check out the video below: https://support.practicepanther.com/contacts-and-matters/matters/how-do-i-do-a-personal-injury-case-or-contingency-billing-in-practicepanther Thanks again for giving us a shot and we hope to see you back soon! MV Maria V. Attorney Law Practice Used the software for: 2+ years ### "Great for Law Practice " October 27, 2020 5.0 Overall, I will always use this software as long as I practice law. It is great for the firm. Pros I love the simplicity of this software. It makes keeping track of billable hours so easy. Cons I do not like how there are so many options for everything. I just don't know how to use everything so I know that I do not use it to its full extent. Review Source GG Graham G. Attorney Legal Services Used the software for: 6-12 months ### "Great practice management software!" July 20, 2021 5.0 Great experience. Pros I use Practice Panther every day to track case events. It has a great deal of functionality I don't even use yet. The ease of inputting data and the ability to use the App in court are the best functions I've found so far. Cons I find some of the flat fee billing confusing but that's probably just because I haven't worked with it enough. Review Source KH Kimberly H. Attorney Law Practice Used the software for: 1-2 years ### "Excellent! Seamless functionality across platforms. Portal communication is terrific!" June 3, 2018 5.0 Easy case management, access 24-7, web-based tool that I can access across multiple devices (and I do). Pros Ease of use and the overall look of the display. It's pleasing to the eye and easy to navigate. The portal is excellent as well. The training videos are a terrific way to see the new functionality as it's rolled out. Cons Nothing. Anytime I hit a snag, the online resources are available to bail me out. I've referred Practice Panther to other solos and they've signed up as well. Review Source Traci V. Attorney At Law Used the software for: Less than 6 months ### "Incredibly user friendly, with amazing and responsive technical support and "help" features." April 27, 2018 5.0 Pros The product is extremely user friendly, and each feature is linked to other features in a manner that allows work to flow seamlessly. The books were easily linked to QuickBooks for use by our accountant. The system was very easy to learn, which eliminated the downtime caused by a frustrating learning curve. and as noted above, if there was ever any confusion, it was immediately and effectively resolved. Cons We had some difficulty figuring out how to credit or apply write-offs to client accounts, but again, fairly easily resolved with assistance from customer service. Review Source VR Verified Reviewer secrétaire juridique Law Practice Used the software for: 6-12 months ### "Wow!" September 19, 2018 5.0 The support team is always quick to answer questions and solve problems. Pros Very friendly user. A lot of actions are done automaticaly, like sending an invoice, invoice reminders, online payments. Cons For now, only an english version is available Review Source Talk to a Capterra advisor for free and get results within 15 minutes.