# Page 4 | PracticePanther Legal Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is PracticePanther Legal Software the right Law Practice Management solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews --- PracticePanther Legal Software 4.7 (524) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Page 4 - Reviews of PracticePanther Legal Software ## Showing most helpful reviews Showing 76-100 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Jamie W. Founding attorney Law Practice Used the software for: 1-2 years ### "Great functions and integrations, but a smidgen 'clunky'" July 16, 2021 4.0 Overall it is great practice management software, I just think some of the functions are clunky (for lack of a better word). Pros Integrations with Gmail and WealthCounsel have been absolutely critical and it is so easy to send a client an electronic invoice/receive an online payment. I also really enjoy the workflow function - this is amazing for task tracking and automatically tracking deadlines. Another great feature is the Activity Dashboard that keeps you on track with daily activities. Cons It takes a bit to fully immerse yourself in this software and utilize all functions. The template function is a LOT but once you do it a few times you can figure out the ins and outs. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing PracticePanther Legal Software It seemed smaller and easier to manage Review Source VR Verified Reviewer Attorney At Law Law Practice Used the software for: 6-12 months ### "Fantastic law firm management software. So glad I found PracticePanther!" November 27, 2017 4.0 Too many to list. From accounting, billing, calendar integration, etc. The program has been fantastic for my law firm. Pros Prior to PracticePanther, I used three pieces of locally-downloaded software one for billing, one for client management, and another for form creation. PracticePanther has provided the firm with a cloud-based solution that has replaced all three pieces of software. Additionally, because it is cloud-based, the firm can utilize the software on a number of platforms and in any location in fact, I am using it right now on my iPad at a coffee shop, after entering billable time on my Android phone earlier in the day. In addition, PracticePanther's client portal has been a game changer. While I have not yet fully utilized the email replacement offered by the portal (baby steps), it has helped immensely with billing and in giving clients a great image of the firm. I have received a number of compliments on the portal it makes sending bills easy, paying bills easy, and working with clients a breeze. Cons I do wish PracticePanther had a more robust document preparation and CRM platform (like Lexicata). I am sure PP is working on integrating other providers into its software, and the pros FAR outweigh the cons. Review Source Response from Paradigm November 28, 2017 Thanks for the compliments! Would love to know what other document prep and CRM features you would like. Please contact us to let us know, thank you so much. DD David D. Owner Law Practice Used the software for: 6-12 months ### "PracticePanther has helped keep my firm organized and grow" November 8, 2021 5.0 Pros PracticePanther has helped keep my firm organized. We handle a large number of cases and we needed software that could help us manage them all, stay on top of tasks, and store information efficiently. PracticePanther has also been key in allowing for rapid growth in my practice. My favorite feature is the payment plans through PantherPayments. My collections are significantly higher than some of my colleagues and it helped simplify this process. We can easily set up payment plans that automatically pull funds from a credit card or bank account which means I don't have to spend a ton of time chasing clients for money that I could be spending on their case. Cons I started out practicing solo and quickly grew to more staff. Every firm has growing pains, so I was initially worried about acclimating new staff to PracticePanther. Thankfully, those hesitations were put at bay and we've been able to use the platform with ease. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing PracticePanther Legal Software I researched several different software options, such as Clio, before making my final decision. I found that PracticePanther provides all of the same features as Clio and more, but at half the price. No other software in PracticePanther’s price range is anywhere near as robust. Review Source JB Jason B. President Law Practice Used the software for: 1-2 years ### "Practice Panther not for me" August 3, 2021 2.0 Wanted to like Practice Panther but can't justify continuing with the product. Pros The only real positive is being cloud based, the information is the same on all of my devices. Cons It is a frustrating software to use. Too many steps to enter simple information such as time. Reports are not accurate or helpful. Invoices are messy and difficult to understand for clients. The App is just a small version of the website and not easy to use. Reason for choosing PracticePanther Legal Software I thought it had everything I needed, but unless you logically think like the creators, can be difficult to use. Review Source Response from Paradigm August 5, 2021 Hi Jason - thank you for your feedback. We always aim to make PracticePanther user-friendly and intuitive, so we're sorry to hear that it hasn't been your experience so far. Please feel free to reach out to me or 1 (800) 856-8729 Ext. 2 or help@practicepanther.com so we can help. We also have videos and articles to help you customize the features to your firm. In the meantime, here are all the ways you can track time (https://youtu.be/sJRZA-o83W0?t=585) and customize reports (https://youtu.be/sJRZA-o83W0?t=1369) DS Dawn S. Partner Law Practice Used the software for: 2+ years ### "Review " July 8, 2021 3.0 It is okay. It is good for billing. If they don't improve their customer service or keep up with competitors we may leave. Having the relationship with law pay is essential if they end that relationship we will leave Pros Billing is easy to complete with PP. It sometimes syncs with QB (when it doesn't it causes major issues) Cons The customer service is horrible and has gotten progressively worse over the years. It seems like when the company changed ownership there was no money put into development to make the system better and it is constantly getting beat by competitors. The customer service is almost non existent and there seems to be constant turnover. Review Source Response from Paradigm July 9, 2021 Hi Dawn - Thank you for your feedback. We apologize for the experience you had with receiving support. We strive to provide innovations to our customers through releases like our built-in eSignature and ePayments features and have a full product roadmap of other functionality that we're really excited about coming up. If you have anything you need help with or want to discuss further, please reach out to us at 1 (800) 856-8729 Ext. 2 or help@practicepanther.com. We'd appreciate your time to hear more about how we can help. AH Alicia H. Senior Attorney Law Practice Used the software for: 2+ years ### "Fantastic Case Management Tool" August 15, 2019 5.0 I use Panther to manage all of my legal cases, deadlines, calendar, client information, expenses, time entries. I would like to integrate some other features, such as accepting payment, but I'll get to that in time. I know it's there. Pros There are too many to list. On the top - great customer service. I'll say that again - great customer service! Ability to have Panther open in two or more screens to perform various tasks at the same time. Ease of use. Being able to create work flows. Customizable (not sure if that's a word, but it is true.) Multiple time entry screen. Being able to export time and expense entries into an Excel spreadsheet. Mobile app for on the go. Tasks and deadline reminders to my cell phone. Oh - and a great price! Plus the Practice Panther team is always updating and improving the software. Tutorials? Super helpful. Cons Probably the most annoying thing is that when I come in to work the dashboard is not updated to reflect the new day. I have to refresh. There are a few fields that don't let me edit them (because I messed them up and now want to clean them up). Um.... maybe when I lose my time entries because the computer goes down, but I'm not sure I attribute that to Panther. Perhaps an auto save in the background? Reason for choosing PracticePanther Legal Software I found Panther the easiest to use with the best customer support and best price. Not overly featured for a small office. Review Source AR Ashley R. Principal Attorney Law Practice Used the software for: 1-2 years ### "You won't regret it! " April 1, 2022 5.0 Pros All of PracticePanther's features are great, PantherPayments and integration with GSuite are by far my favorite. The software is easy to use, there are tons of training videos available, and if that's not enough tech assistance is just a quick chat away. Using this software has helped get my law firm off the ground and running, one of the greatest investments I've made so far. Cons I would like some improvement on the templates feature. I wish we could add template docs directly from Google Drive rather than download a docx file and upload. Review Source EY Eric Y. Attorney Legal Services Used the software for: 6-12 months ### "One of the best general purpose case management programs" February 21, 2023 5.0 Overall, my experience was quite positive. The company has great customer support, which makes using the product that much better. The reason I switched to another product was due to the evolving needs of my firm. I think if you are looking for an easy-to-use product that works without a lot of training, and is a one-size-fits-all kind of solution, you cannot go wrong with this product. Pros Practice Panther has two features I really like. First, the design of the software makes it easy to work with. Second, it comes ready to use "out of the box," with very little learning curve required. Cons Practice Panther is for generalists, in my opinion. If you are an estate planner, you can use it. Family law, no problem. Real estate law, you can't go wrong. However, if you want specialized features unique to a particular practice area, then Practice Panther is probably not going to suit your needs. I switched from it because I needed software that was tailored specifically to personal injury. Alternatives considered [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing PracticePanther Legal Software As I recall, Practice Panther was more affordable than Abacus, and I liked the design of the product better than Clio. Review Source LB Leslie B. Attorney Legal Services Used the software for: 2+ years ### "Old Dogs Can Learn New Tricks " February 28, 2023 5.0 Pros Having tried different types of practice management software and billing systems, finding PracticePanther changed this skeptical old dog by teaching her new tricks to make life easier and assure time gets captured and billed and contacts are at your fingertips. PracticePanther works seamlessly across all platforms, desktop, laptop, iPhone, iPad so you never have to be without the tools to have your law firm with you when you need to have the information. Easier to use than most software of similar types. Cons Not much to say here .. it works for us very well Alternatives considered [Bill4Time](https://www.capterra.com/p/212371/Bill4Time/) Reason for choosing PracticePanther Legal Software Comprehensive, easy to use, works on all platforms (it travels where you go) Review Source LM Linda M. Forensic Document Examiner Legal Services Used the software for: Less than 6 months ### "Why did I wait so long?" August 23, 2019 5.0 Until we found PP, we were posting our files in OneDrive and having to search for things that we should not need to. Quickbooks is inadequate for billing legal-type work and there was no way to run any kind of conflict check without making a spreadsheet and manually adding new clients and inquiries. Now, all we do is put everything in PP. There we can see the progress of our cases, billing, calendars, tasks assignments, project plans and do conflict checks based on more than just the case caption or attorneys. Each case has tag options for identifying the type of work we are doing or any other significant aspect of the case and we can use that also for finding things within the matter or inside our entire database. What's more, it works with OneDrive, so all of our documents are accessible within the program. This is just what we needed and more... Pros As a small practice, I needed to organize and implement an office management system that I could use if my assistant was not here. This software is the most intuitive, responsive and useful that I have tried...and I have test driven four of the top recommended products. I have everything I need in one package; whereas, other companies require additional packages to connect to email and form templates. The learning curve has been very small. Both of us here have not had any training yet and are up and running (for the most part) after only a week or so. Now we will be taking advantage of the great training videos and one-on-one training to hone our skills and use it to its fullest extent. Cons So far, our experience has only been positive. Graphics are simple and somewhat old-fashioned, BUT they work great for finding things...that's what counts. Reason for choosing PracticePanther Legal Software From the very beginning, it was apparent to us that this was the software that we could work with...we got the warm fuzzies when we discovered that we could just start right up and become proficient without having to "read the book". Review Source JT John T. owner Law Practice Used the software for: 1-2 years ### "Great product" February 1, 2020 5.0 Easy to learn. Easy access to tutorials and the help area is full of information. It has been a great decision to switch. I know that i have been able to capture more of my time and reduce time needed for billing. Pros I like being able to bill, take credit/debit card payments, and tell clients their balance with the app while in court. There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account. Practice panther has cut down on the time it takes for billing and made my office more efficient. Cons I print checks directly from practice panther, which takes several steps, but it makes it easy to add the cost to the client's billing. I would like the software to allow a report of vendors/payees' payments over various time periods as it does with tags and categories. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing PracticePanther Legal Software quick books was overly cumbersome with numerous unnecessary features. Practice panther has needed features for a law firm that are not available in quick books. It is much easier to use than quick books. Review Source TC Tara C. Partner Law Practice Used the software for: 1-2 years ### "Beats Clio by a mile" April 2, 2022 5.0 Its been great, the customer service is responsive and helpful, the software works across all of our devices and platforms, so we've always got it at fingertips. Pros Easy to set up and use, easy to integrate third party apps like Google Drive and Quickbooks. Cons The workflow automation has a bit of a learning curve if you've never done it before. Highly suggest watching the tutorials. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Cost, user interface and flexible features with automation of tasks and workflows are much better on PracticePanther. Review Source BB Barbara B. Owner Legal Services Used the software for: 2+ years ### "Great software. Highly recommend it for small businesses " December 21, 2023 5.0 Very good. Human beings actually helped and knew what to do. Not very common in the software industry. Great customer support. Pros It was so easy to retrieve client information and edit it. Invoicing was a dream. Loved the online pay option. Cons I could not batch invoice. This was a real pain as I sent out hundreds of invoices. Review Source BL Brandon L. Attorney Law Practice Used the software for: 2+ years ### "The ease and functionality of using PracticePanther have made me a client for life" January 21, 2022 5.0 I was using Excel and basic Microsoft programs (despite being Mac-based) prior to switching over to PracticePanther. I had looked into other programs and the reason I chose Practice Panther was the communication with PracticePanther's representatives, their patience as I picked a software to use, and then their training that was available. I loved that there wasn't the salesy pitch or putting down other companies, and their continued communication and support over the years has kept me as a loyal customer that is happy to talk about my experience with any other lawyers that ask me for my opinion. Pros I have been with PracticePanther for a long time. I knew that I needed billing software as I grew the first iteration of my practice, and came across PracticePanther. For me, the billing aspect was the selling point. The ability for clients to pay their invoices with PantherPayments - this feature has decreased my ongoing A/R, and frees up the time and energy it takes to run credit cards. Cons PracticePanther has been very receptive to any tweaks or feature suggestions I've had. Review Source VH Van H. Attorney Law Practice Used the software for: 2+ years ### "Hotel California" June 5, 2023 3.0 I regret that I ever heard of them. I am very disappointed that they stole an extra year of service from my credit card and refused to refund it when I requested termination of services. This makes Clio look all that much better. Pros It worked well, and allowed relatively easy billing and access to client payment history, but it cost more than Clio. Cons When I decided to switch to Clio due to the cost difference, I could not leave. They took the money from my credit card and would not refund it. Practice Panther's alias is Hotel California. You can check out but you can never leave. My advice is don't check in. Review Source Response from Paradigm June 20, 2023 Hi Van - thanks for sharing your experience. For customers on annual subscriptions, we provide the opportunity to change your subscription prior to your annual renewal date. Unfortunately, you submitted your request to cancel a month into your new contract period. As a result, you will maintain access to your PracticePanther account for the remainder of your annual contract period. We hope this provides some clarity and we wish you the best of luck. AL Angela L. Attorney Law Practice Used the software for: 2+ years ### "Good and bad" February 17, 2022 5.0 Overall, I like it. I think I will go back to LawPay for my card processing. Pros Software and client management, as well as ease of obtaining payment via invoices. Cons Panther payments- seems to be a bit of a scam. They keep fees on money you immediately refund to clients. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing PracticePanther Legal Software User friendly Review Source VR Verified Reviewer auxiliar de enfermeria Hospital & Health Care Used the software for: I used a free trial ### "Buena herramienta para la comunicacion con clientes y gestiones legales" February 27, 2023 5.0 En general, satisfecho con su uso...cierto que es un poco caro, pero pocos programas ahora mismo ofrecen tal diversidad de funciones y facilidades como este. Pros Lo que mas me gusta del programa son la cantidad de funciones que ofrece, como pagos en linea con multitud de opciones, flujos de trabajo automatizados que te ahorran un monton de tiempo, copias de seguridad a tiempo real de todos los datos, seguimiento del tiempo facturable desde cualquier dispositivo y por supuesto tener todas tus finanzas controladas para evitarte mas de un susto....aplicacion muy completa Cons La unica desventaja que veo podria ser el precio... El plan mas basico se queda demasiado corto para cualquiera que necesite de este programa, y si optas por el plan intermedio y tu o tu empresa no manejais un flujo de datos demasiado grande, pagareis por demas, tanto como 80 euros al mes.Bien es cierto, que no he encontrado muchos programas con tal nivel de funcionalidad. Review Source DS Debra S. Attorney Legal Services Used the software for: 1-2 years ### "Great, comprehensive law office management program" April 8, 2020 5.0 We transferred over from another database program in a period of a month or two. All our contact information was integrated in from the other system, as were our case matters and billing information. At first we bemoaned the loss of our old cumbersome system that we'd gotten to know so well over 20 years, but within a few weeks our outlook brightened up and within a little over a month, literally everyone in the office was so happy that we had made the changed. Now after a year or two, we couldn't be happier. AND, the customer service is really good, they call you back asap and always have answers. I'm sure we won't be changing this database program ever. Pros This is a really easy to use program, that covers everything from client information, billing, document management, time tracking, and reports that are actually used a lot and simple to both run and understand. It comprehensively runs our entire office and makes our jobs A LOT easier. Plus, it's accessible from any phone, tablet or computer wherever you are. Cons E-mails pose a little difficulty in responding back and forth, because you have to start a new e-mail each time, although it may be because we don't have ours set up right. But it's still workable, and when they are saved into the program, it's as clean and easy to use as the rest of the program. Review Source JC Jamie C. Senior Paralegal Legal Services Used the software for: 1-2 years ### "PracticePanther is great for Law Firms!" October 26, 2023 5.0 We have been using it for a few years now and it has really streamlined a lot of our client management and billing and made it easy to function day to day. Pros It is an easy to use software that makes client management and billing easier. I like the simplistic design/look of it and ease of use. It is very intuitive and there are multiple ways to go about accomplishing any task. Cons I don't really have any "cons" to list. I really can't think of any. Switched from [Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/) We were ready for a change and needed an upgrade. Review Source JM Joseph M. Owner Law Practice Used the software for: Less than 6 months ### "Great Product!" April 11, 2017 5.0 I recently switched to PracticePanther after 20 years using different version of Amicus Attorney. While Amicus helped me to keep my practice moving for years, the lack of continuing support for the product and meaningful changes caused me to start looking at alternatives. After researching the current crop of practice management programs and downloading several demo's, I ended subscribing to the PracticePanther team. The first reason I chose PP was the fact that I was able to create "workflows" that automate a ton of the tasks required for several practices areas. For example, a new misdemeanor criminal case can have the misdemeanor workflow that I created applied and all of the steps for the cases are automatically generated. The scheduling of the first client meeting, initial hearing, filing of our appearance, requesting discovery, sending discovery, attending the pretrial conference, plea meeting with client and change of plea hearing all become tasks or calendar events with just the touch of a button. My assistant then just needs to coordinate the dates for all of the auto-generated tasks or events in order to have the file completely organized. The workflow also assigns the responsibility for completion of tasks automatically to me or my staff so we all are reminded of what needs to take place next. The second selling feature for me was the automated email and text-message reminders that can be generated to the client (and to staff if desired). I like that I receive a text reminder from my dentist's office and wanted something similar. For all events that I create within the workflow, I can assign the reminder details. This has significantly lowered the number of no-shows that I have for office meetings and court hearings and reduces the staff time that was spent before calling to remind clients of court dates and meetings. The third key feature that I really wanted was the secure client portal feature. The portal allows me to hand incoming clients an Ipad to have them fill out their intake information that we would need to create a new client file. Once the client has completed the information on the Ipad, it automatically creates a new contact within the PP system and we can then easily generate a new matter if we are hired. For clients that we choose to work with, they are also sent an email invitation to open their secure portal, thus allowing them access to their online file within the PP system. Clients love it. Pros Great tools, great automation, great customer support Cons There are continuing areas that we could further automate to make the product even more amazing. Review Source CM Cait M. Paralegal Legal Services Used the software for: 2+ years ### "Fantastic Software" July 13, 2021 5.0 Pros I love how easy it is to use. I love that customer service is very fast and helps with any problems that we have. We use the billing/invoices, notes and document storage the most in our practice. This helps to keep us all on track and up to date. Cons There is very few things I do not like about this software. One of the main things if you want to switch between matters then you have to go back to the client profile and then into matters again before switching to a new one. It is time consuming as you have to wait for it to load. Review Source LS LAURA S. Paralegal Legal Services Used the software for: 1-2 years ### "Practice Panther has Great Functionality and Ease of Use" July 8, 2021 5.0 Overall it has been a pleasant experience. Reminders on the Calendar are a bit odd sometimes, but it is fine. Pros Tracking time is basically the most that I use it for and the calendar. I do like being able to enter notes in one place where all employees can access to review. Cons Not being able to have draft entries, so if you enter a timeslip, you have to save it right then. I'm usually doing multiple tasks at once so I like to have many entries open with the description, I don't always want to save it at that very moment. Review Source DW Dawn W. Member Law Practice Used the software for: 2+ years ### "Does not respond and is not refunding payment" January 12, 2022 1.0 POOR! When I first signed up for them, they were great. You could get a person on the phone (which I am paying for) or a response within a few minutes. No Longer! They do not respond at all!!! I changed my subscription to monthly from annual. Yet they took the annual payment and they are not refunding it. They claimed first that they would refund it immediately and bill me monthly. Then they said they are applying the amount each month to the monthly bill. It costs more monthly so why are they keeping my money for annual and billing me monthly? Then they asked me for the plan i was on and the plan i am not on. I gave that info to them over a week ago. No response. You cannot get anyone on the phone. And they do not respond to support. Pros At this point, nothing. They are not responding via telephone nor their support online Cons My header changed and no state or zip code now appears. I did nothing to change it. Review Source Response from Paradigm January 19, 2022 Hi Dawn - We apologize for the confusion with billing. Our team has since resolved this issue but if you have any other questions, please feel free to reach out to us at 1 (800) 856-8729 Ext. 2 or help@practicepanther.com for support. BC Barry C. CEO Real Estate Used the software for: 6-12 months ### "Everything in One Place" January 8, 2022 5.0 Excellent. And when I want to learn more, customer support is top notch. Really top notch. Pros We worked with and reviewed many business management apps over the last five years. Was resigned to needing 5-6 apps to do everything until we found practice panther. You still leave to go to Quick Books, but that's OK. Cons I haven't yet gotten into all the features. But I would like to change font, color, and appearance just a little. but this is small thing. Reason for choosing PracticePanther Legal Software See above Review Source SB Sarah B. Paralegal Legal Services Used the software for: 1-2 years ### "Review" July 13, 2021 3.0 Pros Simple interface and fairly user friendly. Cons I feel there are a lack of useful reports to track certain aspects related to our clients or our cases. Review Source Response from Paradigm July 15, 2021 Hi Sarah - Thank you for your review, we appreciate your feedback. We strive to make PracticePanther easy to use, so we're glad to hear that it has been intuitive for you! We'd be happy to help you with reports. We have over 50 different reports ready for use, not including any custom reports that you can create in conjunction with any custom tags. You can view some of the reporting capabilities here (https://youtu.be/sJRZA-o83W0?t=1368). Please feel free to reach out to me or 1 (800) 856-8729 Ext. 2 or help@practicepanther.com so we can help! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.