# Page 8 | PracticePanther Legal Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is PracticePanther Legal Software the right Legal Billing solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews --- PracticePanther Legal Software 4.7 (524) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Page 8 - Reviews of PracticePanther Legal Software ## Showing most helpful reviews Showing 176-200 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EH Emily H. Associate Attorney Law Practice Used the software for: 6-12 months ### "User friendly software" July 16, 2021 5.0 Learning some of the integrations has helped me reduce redundancies and save time. The more time I have to commit to my clients, the more clients I can bring on. Pros This is the first software system that I have used to track time, and I was a bit nervous at first to track time effectively. Practice Panther made the transition into tracking billable hours very easy, with options for adding in multiple entries at once, maintaining multiple timers, and keeping personal notes within the time entry that can then be exported to an excel sheet. Cons When adding multiple time entries, I would like to still have the option to input a private note. I also have not learned about all of the integrations that are available, and would like to see a resource center where I could watch videos or review instructions for setting up integrations with other software. Review Source JG Jane G. Owner and Managing Attoreny Law Practice Used the software for: 2+ years ### "Great software " July 9, 2021 5.0 Pros Easy to use and very visually appealing. Cons Sometimes I have issues when I run invoices and apply payments from contact for several matters. Alternatives considered [Time Matters](https://www.capterra.com/p/228265/Time-Matters/)[Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing PracticePanther Legal Software I tried it for 30 days and liked it. I had a training and watched some demos. It worked well. Review Source DM Dawn M. Paralegal Law Practice Used the software for: 1-2 years ### "A step in the right direction" May 8, 2021 5.0 The transition was smoother than with other software. Pros It was a breath of fresh to use a legal software that modeled a Windows environment and something dos-based. The customer support is superior and the company is constantly improving the product based on customer feedback. Cons We lost some financial reporting capabilities switching from ProLaw to Panther. I would like to see that area, along with the integration with Word, be improved upon. Reason for choosing PracticePanther Legal Software Easy of use, great customer support and price. Review Source Cayla B. Legal Assistant Law Practice Used the software for: 1-2 years ### "Great legal management software!" June 7, 2018 5.0 Pros Working at a small sized practice, this software is great for our litigation firm. We use it as a cloud-based service and it's very convenient that we can access this software from other tablets, phones, and devices. I also enjoy that this software can be integrated with other programs, such as Dropbox and Quickbooks. Cons It would be easier if there were some additions where we wouldn't have to go through a third party, such as Bates numbering or a group-messaging system. Review Source VR Verified Reviewer Co-Founder, Licensed Family Law Practitioner LLLT #131 Legal Services Used the software for: 2+ years ### "David is exceptional at his job!" November 20, 2018 5.0 Excellent. We're driving some real innovations. Pros We really got a lot of value out of our time with you today. We're especially enthused with the speed at which we can get guidance from you. Also we love TAGS and Workflows and templates and intake automation. Cons Scale of cost per seat but then, what you're charging is fair! Review Source TN Tobechuku N. Attorney Law Practice Used the software for: 6-12 months ### "Sole Practitioner That Needed Organization" August 5, 2020 5.0 I love it and I love all the possible intergrations. Pros Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages. Cons I would like to be able to make payment plan invoices for my clients, so I do not have to remind them to pay every month. Most clients would not want to set up automatic payments, so with payment plan invoices, it would help alot and relieve the burden of reminding clients every month, that a payment needs to be made. Alternatives considered [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing PracticePanther Legal Software The many possible integrations and ease of use. Review Source VR Verified Reviewer Attorney At Law Law Practice Used the software for: Less than 6 months ### "Overall, great value for the amount paid. " October 25, 2017 3.0 Pros The software is easy to figure out. The customer service is quick to respond. The software is readily available across any platform or mobile device. The software syncs with QuickBooks, GoogleDrive, Microsoft 385, Dropbox. I love being able to work from anywhere. This type of case management software is changing the way attorneys do business. Cons The lack of relational connections between opposing counsel, court systems, and clients so I can view all cases under which judge or opposing counsel. The pre-set fields need to be expanded as the ability to customize can make the situation more custom to your can increase the input to set up clients. Review Source Response from Paradigm October 29, 2017 Hi! Thank you so much for the compliments and kind words. Our customer service team works really hard to make sure you're 100% happy. I'm happy to let you know we have a great feature called "Relationships" that lets you do exactly what you're looking for. Here is the tutorial: https://support.practicepanther.com/contacts-and-matters/getting-started/how-can-i-use-relationships-to-link-additional-contacts-to-a-matter This lets you click on a specific Judge, and see all cases they are linked to. We also have a training team that can help setup your custom fields, and even help you organize and group them by practice area. Here is the tutorial: https://support.practicepanther.com/contacts-and-matters/custom-fields/how-do-i-group-my-custom-fields-together We don't have your contact information, so please contact us and we can walk you through how to do it. Thank you so much! VR Verified Reviewer Paralegal Used the software for: 1-2 years ### "Exceptional." March 23, 2018 5.0 Everything is easier to keep track of by using this exceptional software. It saves time, which makes work more efficient and increases productivity. Pros I like everything about this software. PracticePanther is like a one stop shop. It's not only very user friendly, it's economical as well. On more than one occasion, I've highly recommended this software. Cons I've not discovered any least liked features about PracticePanther. Nor have I heard of any complaints about it from my employers. Review Source TT Thomas T. Client Services Coordinator Law Practice Used the software for: Less than 6 months ### "Effective and Deeply Integrated Legal Software" August 9, 2018 5.0 Overall whenever I had an issue or problem their chat window in the bottom right allows you to communicate directly with support. Support does it's best to get you the answer and if it is a very important loss of function it is escalated quickly and effectively. Pros Reviewing each area that we dealt with might be the best way to create a picture of PracticePanther. I have provided a short review of each below: The sales team addressed any and all concerns effectively and went deep into any concerns we had. The data migration team did their best to work back and forth with us to try and make sure the data wasn't input incorrectly. Their training team provided excellent training for our employees and still continues to do so. The support lower tier and higher tiers addressed any issues our team has had very quickly. Personally I enjoyed the ability to pull down literally any data search into excel and run analytics on them. It provides a robust way to look at the data and a transparent way to export whatever you may need. Cons They have a time frame to transfer all of your data into their system from older systems. If you went outside of this time and missed some things about data quality you could possibly get charged for it. If you are importing a lot of data I would suggest you make sure you have a clear picture of what you want and make sure they understand your expectations as well. Possibly have some longer detailed phone calls with their import team. The outlook calendar import is a bit tricky too, as you need a .csv to import and not just a 365 login. Review Source VR Verified Reviewer Associate Attorney Used the software for: 2+ years ### "Great experience and very useful. The customer service team always responds promptly. " July 11, 2018 5.0 Pros Pricing is reasonable, accessibility from any device connected to internet, QB Online integrations, billing, notifications, calendar, customizability, and reports, among others. Cons Some problems with special characters (á, é, í, ó, ú). Do not recommend for Spanish writing law firms. Review Source Kathleen (Kass) D. Partner Used the software for: 6-12 months ### "Awesome! Practice Panther has made my life so much easier from time entries to document management." July 10, 2018 5.0 Pros Two things - first, I really like that all of my client information is in one easy location; with simple clicks I can navigate from client contact info to client emails to time keeping in mere seconds. Second, I love that in just a few minutes I can create several documents from my templates I have created with Practice Panther's super easy coding system. Editing a template is as easy as edit, save, and upload! Simply amazing! Cons Figuring out how to manage multiple contacts and relationships for a singe case took a bit of time, but once I figured it out it became very easy to manage. Review Source TS Theodore S. Lawyer Legal Services Used the software for: 2+ years ### "Track income, billings and increases collections" October 27, 2022 5.0 Top flight. Pros The billing and payment functions are easy to use Cons I am not really certain. I am converting entire practice into Practice Panther. My problems have been either user error or I forgot some instruction from customer service. Review Source Jacqui W. Law Practice Used the software for: ### "Practice Panther: Ideal for Solo Practitioners!" May 6, 2015 5.0 After the birth of my daughter, Annabelle, I decided I wanted to work more flexibly around family life. I also saw a gap in the market to offer practical and affordable legal advice to startups and entrepreneurs, the kind of clients who are keen to work in a new and different way with their lawyer. I launched my law firm, J L Walker Law six months ago and I’ve found the appetite for virtual law firms and flexible billing practices has been increasing ever since. I had a fairly rudimentary practice management system before joining Practice Panther (Google Business, Word, etc) – a typical sole practitioner kind of approach because you wear so many hats! I realised I needed one simple, user-friendly platform with good security and functionality – Practice Panther fit the bill. Pros I honestly love the intuitive design and user-friendly search functions. It just makes matter management, invoicing and billing an absolute breeze, rather than a hassle. The staff are always helpful and efficient in dealing with customer queries too. Cons No cons - but I would like to see some integration with other third party cloud-based platforms, ie Xero (invoicing/billing) - I understand this is coming soon! Review Source Response from Paradigm December 7, 2016 Thanks for the loving review Jacqui! We now have an open API and an integration with Zapier which opens the doors for unlimited integrations. JN John N. Attorney Legal Services Used the software for: 6-12 months ### "Use in "of counsel" role to a small/medium size offer" October 12, 2023 5.0 Extremely easy to use – intuitive. The mobile app allows you to quickly capture your activity while fresh and to enter time, expenses, etc., on the go, during travel or momentary downtime, or in other instances where use of a laptop may not be practical or convenient. Pros The product has great functionality in tracking time, ease of performing and switching functions with multiple access points to product features (such as editing time entries and invoices), and creating professional looking invoices. Cons That certain convenient features are only included in the more expensive version, although all of the functionality is still present in the base version Review Source SP Susan P. attorney Law Practice Used the software for: 1-2 years ### "Satisfied user" January 28, 2022 5.0 Pros Over all well put together and intuitive to use. Cons Payment/ Expenses are sometimes "interchangeable" but have different internal impact on how fees are shown/calculated. Reason for choosing PracticePanther Legal Software Easy to use, intuitive. Review Source Michele P. Owner Used the software for: Less than 6 months ### "Best and easiest out there" February 12, 2018 5.0 It's now a whiz to keep track of my calendar everywhere and bill for stuff I used to simply miss. Pros Ease of use - I have tried a handful of products over the past year trying to find one that was reasonably priced, easy to use and set-up, had support in case I had issues, and hit all or most of the marks for what I needed in a practice management software. Practice Panther is so easy to learn, I was up and running within MINUTES. I kid you not - MINUTES. Sure I am still learning parts of it, but overall, for the past month plus I have used it every day and have NO complaints. It is so intuitive and easy to use, I kick myself for not trying it sooner. Cons A few tweaks would make it perfect - just a few personal preferences, maybe not applicable to everyone. The great part of this "con" is Practice Panther listens and when I ask for a feature, they seriously consider adding it, or changing something to make it even easier to use. Review Source DF David F. Parter Legal Services Used the software for: ### "Automating your Law Office" April 18, 2017 5.0 Before we had Practice Panther we had Rocket Matter as our software management system and they increased our fees significantly after the 1st year of our subscription. Practice Panther has fixed rates. Before we were doing a lot of things manually and spending a significant amount of time finding information about clients, and copying and pasting descriptions of time for billing. Now we have easy access to client information and don't have most of those issues. Also, the templates and inputs are awesome for routine legal forms! The custom fields and custom groups are increasing effectiveness and efficiency and quality of the our practice because of less mistakes and less of the problem of finding old client's names in forms that you might miss. Once created, the templates also makes it easier to find the permanent form for the specific area for your practice. Practice Panther added the ability to bill your time right from the calendar soon after we subscribed which is a huge time advantage. Also, Practice Panther is mobile with a great iphone app and ipad app you can take in the court room or on the road. My receptionist and legal secretary can make appointments which immediately show up on my remote apps and vice versa, and the calendar and billing time also works great on those apps. I researched many legal software management programs before deciding on Practice Panther and I have not been disappointed. It is an excellent software management system for the small to medium size law firm. Pros The ability to use client information directly transferred into legal forms Cons Not a lot of flexibility to customize invoices Review Source VR Verified Reviewer Attorney Law Practice Used the software for: 2+ years ### "Great software " December 21, 2018 5.0 Pros I love the easy time entry, matter creation and billing. The software offers more features than I currently use, but I am still eager to access, learn and utilize more functions that I know are available. Cons I have no cons to report. I love this software. Review Source BB Bridget B. President Legal Services Used the software for: Less than 6 months ### "Glad I signed up!" June 15, 2023 5.0 Solves my problems and I have already recommended them to an attorney I know that is looking for a new system. Pros Case Management, Time Management, Hours log Cons Did not like duplication of clients from spreadsheet and using Quickbooks. Should be a better solution. Reason for choosing PracticePanther Legal Software Quick to respond and product met my needs. Onboarding was quick and could get right on to setting me up. Review Source VR Verified Reviewer Senior Associate Attorney Legal Services Used the software for: Less than 6 months ### "Practice Panther Is An Excellent Choice" August 8, 2018 5.0 Practice Panther is making is easier for me to take control of the administrative work that I would probably have to hire someone else to do. As a small business owner, this is extremely helpful to me. I like that it brings a lot of different aspects of law practice together into one platform where they are easily managed. Pros The software is very easy to use, which is due to a user-friendly interface. It has features to help you track time, calendar, invoice clients, track payments, manage operating & trust accounts. It also integrates with other, favorite programs like Google Calendar (syncs), Box.net (file storage), Law ToolBox (rules calendaring), LawPay (accepting credit card payments) Cons I encountered some problems with the time tracker freezing up when using the program. Tech support was very helpful in researching the problem and helping me to fix it. It turned out to be a conflict with apps in my Chrome browser, not the PracticePanther program Review Source TL Timothy L. Managing Member Law Practice Used the software for: 6-12 months ### "my firm is a boutique law firm which specializes in trial work on behalf of other law firms. " June 6, 2017 5.0 I'm not sure there is anything I like "least" about the software. As with any software, I would like it to do exactly what I want to do tailored for my particular type of practice. That is obviously impossible absent having custom written software. However, after trying numerous platforms, Practice Panther is the closest thing I've been able to find two custom software. Pros When I oversaw operations at my previous firm, I always lamented my inability to leverage existing technology in a thoughtful and efficient way. Changing the dogma at an existing firm seems to be a significant barrier to many firms implementing technology solutions and, more importantly, sticking with them.When I decided to begin anew, I spent weeks trying all of the software out there. I tested the patience of the support teams as I pushed the limits of the various software platforms to make sure they would work in a way that integrated with how I work and think. Once I found Practice Panther, I knew I was where I wanted to be. The program is intuitive, forward-thinking, and addresses the things that I care the most about. Support is rapid and efficient. I'm thrilled to have found Practice Panther as a partner. Review Source VR Verified Reviewer Office Manager Law Practice Used the software for: Less than 6 months ### "Could be better " October 30, 2019 4.0 It is a great software for small firms who are very technologically advanced. Our challenges have come in the implementation and document management side. The software has massive potential If your willing to wait for new updates which I believe are quarterly. Pros Visually appealing, sorting capabilities, client portal and payment reminders. Also like that they are constantly trying to improve. Cons Quickbooks online configuration , lack of reporting, document integration, invoicing and the migration Alternatives considered [Smokeball](https://www.capterra.com/p/133656/Smokeball/) Reason for choosing PracticePanther Legal Software Pricing and completely web based. Review Source ES Eric S. Owner Law Practice Used the software for: Less than 6 months ### "PracticePanther is worth every penny!" February 28, 2023 5.0 I rely on PracticePanther everyday to make sure that I am on top of my law practice and that I am not behind on what my clients deserve. Pros PracticePanther is the first application I open up on my computer every morning! I look at my matters, and then what is scheduled on my calendar. Billing and invoicing is so easy with PracticePanther, and its integration with Quickbooks makes it a valuable piece of software for my business! Cons I wish updating document templates was easier. It seems that I have to update the document template on my computer and then upload it again into PracticePanther. If there is a way to just update the template in PracticePanther that would be great! Review Source ME Marwa E. Attorney Legal Services Used the software for: 2+ years ### "Excellent Product!" September 14, 2021 5.0 Pros Great payment processing, e-signature, and user interface. Cons Needs improvement on user interface for documents saved on cloud. Review Source GH GREGORY H. Managing Partner Law Practice Used the software for: Less than 6 months ### "Poor rollout " July 13, 2021 1.0 Poor support after the sale Pros On the cloud. Ease of entering time and costs. Cons Poor migration and spotty support. Over promised and woefully undelivered Alternatives considered [LEAP](https://www.capterra.com/p/147413/LEAP/) Reason for choosing PracticePanther Legal Software Promised migration and implementation support Review Source Response from Paradigm July 14, 2021 Hi Gregory - Thank you for sharing your feedback. We apologize for your experience with receiving support during the transfer process. I've shared your feedback with the customer success team. If there's anything we can assist you with at this time, please reach out to me or 1 (800) 856-8729 Ext. 2 or help@practicepanther.com. We'd appreciate your time to hear more about how we can help. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.