Who Uses This Software?

River is used by companies of all sizes and in all industries.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • River
  • riversoftware.com
  • Founded 1994
  • United States

About River

River is award-winning mentoring software for business. It gives you all of the controls you need to launch, manage, and measure your program. As a scalable SaaS solution, your employees can use River to engage in collaborative learning relationships that are intelligently recommended based in part on your organizations competencies. With River, people learn from the experience of others through competency-based, collaborative learning relationships. Contact us to learn more.


River Features

  • Action Item Tracking
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Course Management
  • Goal Management
  • Mentor Matching
  • Program Management
  • Progress Tracking

River Reviews Recently Reviewed!

Very easy to navigate

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a wonderful program. The company is constantly updating and making improvements. It is very easy to navigate and easy to understand.

River - mentoring web platform

Dec 02, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: The river has been an excellent partner for Sodexo since 2008. They make it possible to reach thousands of people who otherwise would not be able to connect in our large, decentralized organization in both 1:1 and virtual community relationships. They have consistently provided high levels of client satisfaction and their thought leadership has helped shape and evolve our mentoring strategy over the years. I recommend River if you are implementing, sustaining or evolving a mentoring program in your organization.

Review by Janice

Nov 21, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface and all its features for collaboration.

Cons: Scrolling when we try to find someone's post.

Overall: The Community Manager Certification Program uses River for collaboration opportunities within our learning groups. They are able to share comments, references, polling, and other learning experiences with ease. The platform provides the social learning aspect of the program that we could not use on other platforms. Collaboration is the highest goal set for the program. Using River as our platform allowed us the opportunity to win Silver from the Brandon Hall Awards in "Best in Collaborative Learning" category.

Recommendations to other buyers: River is a great tool to encourage social learning in a trusted space.

Innovative Partners

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Matching people into mentoring partnerships with ease in a large organization.

Cons: Updating system for active and inactive employees

Overall: As our organization continues to use River in new ways, the River team works along side us to create the right experiences for our users. I value the partnership and innovative collaboration.

A great tool that continues to evolve

Nov 09, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: River has been amazing to work with as a partner. Every encounter has left me feeling like they are invested in helping us find the right solution for us and are not just interested in selling us any solution. Their team is collaborative, flexible and very responsive.

Many Years of Positive Experiences with River Software

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The River software has made getting involved in mentoring, as a Learner and Advisor, very easy in my organization. River offers support and ideas that allows us to continually improve our social learning/mentoring process.

River Mentoring Software is more than just a mentoring system!

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, excellent product and process support from the River team

Cons: Although it is excellent software; don't think it totally runs by itself; there still is a need to set strategy, and support the process internally.

Overall: We've been using River's various versions of mentoring software since 2008; their workflow has streamlined with simple but elegant features for our users; with state of the industry mentoring operational excellence processes and support.

Recommendations to other buyers: River demonstrates they are committed to being an industry leader in the social learning/mentoring venue.

River Software - a great company to partner with

Nov 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Smart recommendations of content, people and groups based on competencies selected by the user.

Cons: Like any fully featured software program it can be a bit of challenge for end users to master.

Overall: Our experience with River software was one of working with a trusted partner.
They were great to work with and delivered on every promise that they made. They also went out of their way to help our program succeed by investing in software development that enabled us to track real-time user experience (xAPI).
Their depth of knowledge in mentoring -- both formal and peer, is unmatched and this evident in the configuration of the River platform.
Anyone interested in developing a social learning program could do no better than to engage River Software.

Recommendations to other buyers: Be sure to check out the xAPI capability-- it offers a means to do robust analytics on social learning. I am not sure that its competitors have this feature.