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membermeister

membermeister

4.9 (105)
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What is membermeister?

Spending too much time on your admin? Overwhelmed with paperwork and frustrated with late and non payers? Then we have the perfect solution for you.. Amazingly simple admin software that will streamline your business, reduce your admin, automate your billing and eliminate late payers. Membermeister empowers you with all the tools you need to automate, optimise & grow your business and we're proud to tell you that it's easy to access your account on any device and super simple to use!

membermeister Integrations

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How much is membermeister?

Starting From:
$35 Per Month
Pricing Model: Flat Rate
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Bronze: £29 for up to 50 members. Silver: £39 for up to 150 members. Gold: £49 for up to 300 members. Platinum: £69 for up 750 members. Custom: Contact membermeister for higher limits and custom limits.

membermeister Features

What solutions does membermeister provide?

Alternatives to membermeister

membermeister
membermeister

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Ease of Use
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Customer Service
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Value for Money
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Vagaro

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Jackrabbit Dance

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Mindbody

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membermeister Reviews

Showing 5 of 105 reviews
Overall
4.9
Ease of Use
4.8
Customer Service
5.0

Pros

  • Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it.

  • Just fantastic - a great resource which has helped transform the way we organise our business. Amazing customer service and really easy to use.

  • The membermeister team are great to work with and the system offers a great solution for managing any class-based business.

  • The ease of use is fantastic and the support offered is second to none. It is rare I come across any issues with how to use the software, but if ever I do, the customer service is great.

Cons

  • Lack of built-in reporting tools - but that's changing. Doesn't have a built-in synchronised interface to our accounting package - our previous software had this.

  • If teachers don’t update then it can be a nightmare, maybe a reminder is needed if no changes detected within 3 weeks.

  • Couple of features missing that would really make all the difference. Customer register form online.

  • Options we looked out were either way too expensive and would be painful in the transition.

Most Helpful Reviews for membermeister

Sarah R. avatar
Sarah R.
Principal
Entertainment, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 11, 2022

"Fantastic software and brilliant customer service!"

Overall: Brilliant! The team are really quick to respond and very thorough with the step to step videos of how to work the software in the most efficient and easiest way. It saves me so much time each term when calculating all invoices and keeping an eye on all customers to keep them all upto with news and check in with my customers to ensure they are all happy with our services!

Pros: I like how communicative the team are when dealing with questions, in a very quick and helpful manner. I would highly recommend using membermeister to organise your school, business, life!

Cons: I am really happy with the software and any requests that I have asked for have been put onto the system shortly after my feedback.

Reasons for Choosing membermeister: It was recommended

Vendor Response

By membermeister on November 14, 2022
Hi Sarah, Thank you for taking the time to leave this fantastic review. Your feedback is so valuable to us as we continue to adapt & grow in order to provide software that meets our customers needs. We're so pleased to hear that you have been happy with the customer service you have received, that's very important to us and also that any requests you have made have been actioned in a timely manner. We really appreciate this, thanks again. Team membermeister.
Lynda H.
Business Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 24, 2021

"Perfect software tool - backed with excellent support"

Overall: MM saves me heaps of time and keeps everything running smoothly for me - worth every penny.

Pros: Seamless process to convert from basic excel spreadsheets - all taken care of by exceptional support from [SENSITIVE CONTENT].

Cons: My 1 wish would be for the system to record credits for cancelled lessons and auto deduct from next invoice run.

Alternatives Considered: CoursePro
Reasons for Choosing membermeister: cost, friendliness of the team and love how they tailored the software to perfectly meet my requirements for my swimschool.

Vendor Response

By membermeister on December 2, 2021
Thank you for the great review Lynda. We hear your feedback loud and clear and a credit note feature is on our radar. I'll pass your notes on to the team.
Yasmin A.
Principal
Leisure, Travel & Tourism, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
August 24, 2016

"Elite Dancers Academy - Membermeister experience "

Overall: The support from the team is fantastic, anything that i have struggled with technically they have been a great help in demonstrating with videos and instructions. I have a growing dance school business so it is great to have something to help organise my database and generate invoices.

Pros: - The ability to email classes from a professional system - The ability to log all the client information with ease - invoice system is great to keep track of who has paid and who is due to pay

Cons: - I still struggle with how i can invoice one parent for their two or three children who are in different classes

Vendor Response

By membermeister on August 24, 2016
Thanks for your fantastic review Yasmin. We've noted your feedback on family invoicing and will do our best to make this clearer and simpler.
Helen H.
Administrative
Performing Arts, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 15, 2023

"Fabulous software "

Overall: Very positive experience with membermeister. The help desk team are very knowledgeable and quick at responding.

Pros: Don’t have to download and install programmes as it’s cloud based meaning no time wasted doing updates. It’s a very user friendly dashboard

Cons: There is nothing that I dislike about membermeister

Switched From: DanceBiz
Reasons for Switching to membermeister: Dancebiz is based on a very outdated ‘Microsoft access’ style system which is clunky and not very user friendly. Dancebiz is a bit like a well known flight company where you pay X for your seat and then they add a bit on for your bag, and a bit more for a nice seat etc! Membermeister is just one set fee!

Vendor Response

By membermeister on December 18, 2023
Thank you for this fabulous review Helen, we are so happy to hear that membermeister is working well for you.
Lucy S.
Principal
Performing Arts, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 21, 2020

"Membermeister is fab!"

Overall: Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it!

Pros: Membermeister is very simple to use - it took very little time to 'learn' which meant I could get on with running my business almost immediately after switching software. This was brilliant and the team at Membermeister were incredibly helpful, going out of their way to help me transfer my customer data and get set up.

Cons: There is nothing I dislike - the team are constantly adding new features which is fantastic. Occasionally I think of a different way a certain feature could function, but know the Membermeister team are happy and willing to listen to suggestions and take them in board to further improve the software.

Alternatives Considered: DanceBiz
Reasons for Choosing membermeister: I found the Membermeister team more approachable and easy to talk to.
Reasons for Switching to membermeister: The old software was outdated and not cloud based.