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Spending too much time on your admin? Overwhelmed with paperwork and frustrated with late and non payers? Then we have the perfect solution for you.. Amazingly simple admin software that will streamline your business, reduce your admin, automate your billing and eliminate late payers. Membermeister empowers you with all the tools you need to automate, optimise & grow your business and we're proud to tell you that it's easy to access your account on any device and super simple to use!
Provider
membermeister
Located In
United Kingdom
Foundation
2012
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation, Webinars, In Person, Videos
Support
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum
Membermeister is suitable for any class-based business or membership such as dance schools, performing arts, theatre schools, swimming clubs, tennis clubs, football clubs, gymnastics clubs and more!
Content Source: membermeister
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membermeister Reviews
Pros
Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it.
Just fantastic - a great resource which has helped transform the way we organise our business. Amazing customer service and really easy to use.
The membermeister team are great to work with and the system offers a great solution for managing any class-based business.
The ease of use is fantastic and the support offered is second to none. It is rare I come across any issues with how to use the software, but if ever I do, the customer service is great.
Cons
Lack of built-in reporting tools - but that's changing. Doesn't have a built-in synchronised interface to our accounting package - our previous software had this.
If teachers don’t update then it can be a nightmare, maybe a reminder is needed if no changes detected within 3 weeks.
Couple of features missing that would really make all the difference. Customer register form online.
Options we looked out were either way too expensive and would be painful in the transition.
"Fantastic software and brilliant customer service!"
Overall: Brilliant! The team are really quick to respond and very thorough with the step to step videos of how to work the software in the most efficient and easiest way. It saves me so much time each term when calculating all invoices and keeping an eye on all customers to keep them all upto with news and check in with my customers to ensure they are all happy with our services!
Pros: I like how communicative the team are when dealing with questions, in a very quick and helpful manner. I would highly recommend using membermeister to organise your school, business, life!
Cons: I am really happy with the software and any requests that I have asked for have been put onto the system shortly after my feedback.
Vendor Response
"Perfect software tool - backed with excellent support"
Overall: MM saves me heaps of time and keeps everything running smoothly for me - worth every penny.
Pros: Seamless process to convert from basic excel spreadsheets - all taken care of by exceptional support from [SENSITIVE CONTENT].
Cons: My 1 wish would be for the system to record credits for cancelled lessons and auto deduct from next invoice run.
Vendor Response
"Elite Dancers Academy - Membermeister experience "
Overall: The support from the team is fantastic, anything that i have struggled with technically they have been a great help in demonstrating with videos and instructions. I have a growing dance school business so it is great to have something to help organise my database and generate invoices.
Pros: - The ability to email classes from a professional system - The ability to log all the client information with ease - invoice system is great to keep track of who has paid and who is due to pay
Cons: - I still struggle with how i can invoice one parent for their two or three children who are in different classes
Vendor Response
"Fabulous software "
Overall: Very positive experience with membermeister. The help desk team are very knowledgeable and quick at responding.
Pros: Don’t have to download and install programmes as it’s cloud based meaning no time wasted doing updates. It’s a very user friendly dashboard
Cons: There is nothing that I dislike about membermeister
Vendor Response
"Membermeister is fab!"
Overall: Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it!
Pros: Membermeister is very simple to use - it took very little time to 'learn' which meant I could get on with running my business almost immediately after switching software. This was brilliant and the team at Membermeister were incredibly helpful, going out of their way to help me transfer my customer data and get set up.
Cons: There is nothing I dislike - the team are constantly adding new features which is fantastic. Occasionally I think of a different way a certain feature could function, but know the Membermeister team are happy and willing to listen to suggestions and take them in board to further improve the software.