# membermeister Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is membermeister the right Dance Studio solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140240/membermeister/reviews --- membermeister 4.9 (109) [View alternatives](https://www.capterra.com/p/140240/membermeister/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of membermeister Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews SM Sarah M Payments and MembershipsPerforming Arts, 2 - 10 employeesUsed the software for: Less than 6 months. “It has removed the need for multiple systems and manual spreadsheets, significantly reducing admin time and stress.“ January 18, 2026 SR Sally R Membership SecretarySports, 501 - 1,000 employeesUsed the software for: 6-12 months. “The system does not allow members/customers to manage their own data.“ May 18, 2022 LM Lissy M ProgrammerArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “It has simplified our processes and saved hours and hours of administration!“ March 23, 2026 MK Maria K Principal Arts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “This is hard as there’s not much I dislike!“ September 16, 2020 LM Lissy M ProgrammerArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “The excellent customer service support, the ease of invoicing and communication with participants - a he time saver!“ March 23, 2026 PO Patricia O Dance principalEducation Management, Self-employedUsed the software for: More than 2 years. “They have great customer support and always answer all my questions quickly and professionally.“ June 8, 2026 ## Showing most helpful reviews Showing 1-25 of 109 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sarah R. Principal Entertainment Used the software for: 1-2 years ### "Fantastic software and brilliant customer service!" November 11, 2022 5.0 Brilliant! The team are really quick to respond and very thorough with the step to step videos of how to work the software in the most efficient and easiest way. It saves me so much time each term when calculating all invoices and keeping an eye on all customers to keep them all upto with news and check in with my customers to ensure they are all happy with our services! Pros I like how communicative the team are when dealing with questions, in a very quick and helpful manner. I would highly recommend using membermeister to organise your school, business, life! Cons I am really happy with the software and any requests that I have asked for have been put onto the system shortly after my feedback. Reason for choosing membermeister It was recommended Review Source Response from membermeister November 14, 2022 Hi Sarah, Thank you for taking the time to leave this fantastic review. Your feedback is so valuable to us as we continue to adapt & grow in order to provide software that meets our customers needs. We're so pleased to hear that you have been happy with the customer service you have received, that's very important to us and also that any requests you have made have been actioned in a timely manner. We really appreciate this, thanks again. Team membermeister. LH Lynda H. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Perfect software tool - backed with excellent support" July 24, 2021 5.0 MM saves me heaps of time and keeps everything running smoothly for me - worth every penny. Pros Seamless process to convert from basic excel spreadsheets - all taken care of by exceptional support from \[SENSITIVE CONTENT\]. Cons My 1 wish would be for the system to record credits for cancelled lessons and auto deduct from next invoice run. Alternatives considered [CoursePro](https://www.capterra.com/p/176515/CoursePro/) Reason for choosing membermeister cost, friendliness of the team and love how they tailored the software to perfectly meet my requirements for my swimschool. Review Source Response from membermeister December 2, 2021 Thank you for the great review Lynda. We hear your feedback loud and clear and a credit note feature is on our radar. I'll pass your notes on to the team. PO Patricia O. Dance principal Education Management Used the software for: 2+ years ### "First class " June 8, 2026 5.0 I have been with Membermeister for many year . They have great customer support and always answer all my questions quickly and professionally. Pros Friendly information from day 1 I needed support and Membermeister helped me transition all my chaotic documents onto their system . Cons There is nothing , that I dislike but it could be a little cheaper , with rising digital tax costs and fees Review Source YA Yasmin A. Principal Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Elite Dancers Academy - Membermeister experience " August 24, 2016 4.0 The support from the team is fantastic, anything that i have struggled with technically they have been a great help in demonstrating with videos and instructions. I have a growing dance school business so it is great to have something to help organise my database and generate invoices. Pros \- The ability to email classes from a professional system - The ability to log all the client information with ease - invoice system is great to keep track of who has paid and who is due to pay Cons \- I still struggle with how i can invoice one parent for their two or three children who are in different classes Review Source Response from membermeister August 24, 2016 Thanks for your fantastic review Yasmin. We've noted your feedback on family invoicing and will do our best to make this clearer and simpler. LM Lissy M. Programmer Arts and Crafts Used the software for: Less than 6 months ### "A very positive review" March 23, 2026 5.0 Excellent. It has simplified our processes and saved hours and hours of administration! The whole team is very positive about the changes. Pros The excellent customer service support, the ease of invoicing and communication with participants - a he time saver! Cons Nothing really - it has been a good experience overall. Some things were harder to get to grips with the many ways of invoicing etc - but the fast responses to my queries were quickly dealt with Review Source HH Helen H. Owner Performing Arts Used the software for: Less than 6 months ### "Fabulous software " December 15, 2023 5.0 Very positive experience with membermeister. The help desk team are very knowledgeable and quick at responding. Pros Don’t have to download and install programmes as it’s cloud based meaning no time wasted doing updates. It’s a very user friendly dashboard Cons There is nothing that I dislike about membermeister Switched from [DanceBiz](https://www.capterra.com/p/131208/DanceBiz/) Dancebiz is based on a very outdated ‘Microsoft access’ style system which is clunky and not very user friendly. Dancebiz is a bit like a well known flight company where you pay X for your seat and then they add a bit on for your bag, and a bit more for a nice seat etc! Membermeister is just one set fee! Review Source Response from membermeister December 18, 2023 Thank you for this fabulous review Helen, we are so happy to hear that membermeister is working well for you. LS Lucy S. Principal Performing Arts Used the software for: Less than 6 months ### "Membermeister is fab!" July 21, 2020 5.0 Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it! Pros Membermeister is very simple to use - it took very little time to 'learn' which meant I could get on with running my business almost immediately after switching software. This was brilliant and the team at Membermeister were incredibly helpful, going out of their way to help me transfer my customer data and get set up. Cons There is nothing I dislike - the team are constantly adding new features which is fantastic. Occasionally I think of a different way a certain feature could function, but know the Membermeister team are happy and willing to listen to suggestions and take them in board to further improve the software. Alternatives considered [DanceBiz](https://www.capterra.com/p/131208/DanceBiz/) Reason for choosing membermeister I found the Membermeister team more approachable and easy to talk to. Review Source SM Sarah M. Payments and Memberships Performing Arts Used the software for: Less than 6 months ### "A complete solution for membership management" January 18, 2026 5.0 Our overall experience with Membermeister has been excellent. Being able to manage memberships, registers, billing, attendance, and communication all in one place has completely changed how we run our organisation. It has removed the need for multiple systems and manual spreadsheets, significantly reducing admin time and stress. Having everything live, accurate, and accessible gives us real confidence that things are running smoothly behind the scenes. It feels professional, reliable, and genuinely supportive, and we would not want to run our organisation without it now. Pros Membermeister brings everything together in one place, which has completely transformed how we run our organisation. Memberships, registers, billing, attendance, and communication all work seamlessly together, saving an enormous amount of time and admin. The system feels well thought out and genuinely designed for organisations like ours. The customer support is outstanding and always friendly, responsive, and helpful, which makes a huge difference day to day. Cons We have found that the more we use Membermeister, the more value we get from it. It is a system that rewards engagement and grows with your organisation. Review Source Response from membermeister February 26, 2026 Thank you for your fantastic review Sarah, the entire team was thrilled to read your feedback. KS Kim S. CEO and Principal Performing Arts Used the software for: 1-2 years ### "Excellent company and system - highly recommend. " January 9, 2025 5.0 Very good. Always helpful. Lovely team. Wouldn't want to run my stage school without it. Pros How well structured and easily organised it is to look at. It's very efficient and I love how easy the team are to get hold of if I have any issues or questions. Plus they always take suggestions and feedback on board and actually implement our ideas to improve the system to our needs. Cons It is very expensive so I do have to justify paying for it over other software systems. I choose to pay for it as a luxury because I feel it really saves time and helps me but it is an expense I have to justify. Switched from [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) Layout and ease of use more professional. Review Source Suzanne S. HR Manager, Northern Europe Computer Software Used the software for: 6-12 months ### "Getting started was incredibly easy. The experience since has been everything we wanted." May 13, 2018 5.0 More accurate information about students attendance and invoicing. Pros The simplicity of creating invoices and seeing who has not yet paid and sending them out reminders. The ease of setting up and taking class registers. Cons It is not designed for invoicing Pay As You Go students, but with customer representative's assistance we have found a very workable solution. You need wifi access to take the registers, but you can easily create printable registers. They are working on an app that I hope will solve this one. Review Source Response from membermeister May 18, 2018 Many thanks Suzanne, great to hear that membermeister is helping you and your business. GP Gemma P. Company Director Recreational Facilities and Services Used the software for: 2+ years ### "Great Product, Great Service!" January 22, 2019 5.0 Pros Membermeister is really user friendly; it does everything I need it to do and more making the management of my performing arts school so much easier than it was before I discovered the software. Invoicing and communicating with students and their parents are now a piece of cake and it's great to have my database of students stored in one secure location that I can access anywhere, I really couldn't and wouldn't be without it. Added to all of this the help and support I receive is always incredibly friendly! Cons I love everything about Membermeister! I would love it even more if it was possible to manage all of my accounts through the software too, if this might be something for the future? Review Source MK Maria K. Principal Arts and Crafts Used the software for: 2+ years ### "Membermeister review " September 16, 2020 5.0 Very positive and would recommend to anyone who needs a programme that manages everything effectively for them! Pros They’re a great team to work with and it has all the functions you could ask for! I can’t really fault this software as without it I would not be able to run my school as I do! It doesn’t everything you could want and is really easy to use. Cons This is hard as there’s not much I dislike! You do have to pay for it but in my eyes, it’s all totally worth it Review Source DW Danielle W. Senior Administrator Used the software for: Less than 6 months ### "The transition to Membermeister has been an easy and positive one!" June 27, 2017 5.0 Pros It is very simple to use, aesthetically pleasing and easy to navigate your way around. I cannot rave enough about the customer representative and the help he has given us over the months we have been using it. We are a large and very busy school which has often meant turning to him for advise on how best to do things. He always then comes back with the support I require and leads me in the right direction. I have found it much easier to print registers, find information, email pupils etc than with previous systems. I feel the system is also very user friendly when it comes to training new members of staff or even our teachers (without an admin background) who need to use it from time to time too. Overall I am very happy with the move to Membermeister. Cons My only thing I would say is that due to our large volume of data in the system it can run slow especially when loading large pages like our student or term overview. This is the only reason I deducted one star from the Functionality score. Review Source Response from membermeister June 28, 2017 Many thanks Danielle, we're very pleased to hear that membermeister is working so well for you and it's great to have you on board! AM Amanda M. Director Performing Arts Used the software for: Less than 6 months ### "I would be lost without Membermeister! I can't remember how I even kept track of everything before. " February 13, 2018 5.0 Pros I love the ability to check payments, class numbers and all admin info in one place. The medical box is extremely helpful and so is the ability to print registers if needed. Being able to connect to GoCardless makes payment easier for our students and families and ties everything together professionally. Using TAGS has been useful, especially to when students need to move up an age group or to list what numbers they are in in a show or even to see how many boys you have v girls! Cons I would like to see totals at the end of some of the invoice/payment pages and on the front page when you hover on the bar chart. I would like to see the forecast revenue for each class reflect the actual amounts that include student discounts applied rather than the best possible cost. Although the link to GoCardless is excellent, we would like to see payments made a little quicker to our bank. Review Source Response from membermeister February 14, 2018 Many thanks for this fantastic review Amanda. We also appreciate your feedback. The GoCardless payouts should be quicker in the future as the latest update reuses existing mandates which shortens the payout cycle. sT suki T. Principal Performing Arts Used the software for: 2+ years ### "Membermeister use" April 27, 2020 5.0 See above. Membermeister hold my hand when I have a problem Pros I am the least techie person in the world, so if I can manage Membermeister then anyone can! If I do have a problem, \[SENSITIVE CONTENT HIDDEN\] and his team answer - clearly and patiently- within an hour. I don't know how I would do without Membermeister now Cons Nothing. It's me that can't remember the odd thing. Reason for choosing membermeister I meet them at 'Move' dance conference Review Source Response from membermeister December 3, 2021 Thank you for your feedback, great to hear that membermeister is useful to non-techies - that was one of our goals when developing the product. LMW Laurence Mark W. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Membermeister has made the running of our dance studio MUCH more straightforward." September 15, 2017 5.0 It makes our admin much simpler and more efficient. Pros The best thing about it is everything is in one place: student info, communications, invoices and so on, rather than having to hop between different bits of software. The fact that an enquiry can come through our website and go straight onto the Membermeister system is awesome, it saves a lot of time and labour. Cons Sometimes it is a little clumsy or long-winded to have to come back to a main page to move on, ie it would be good to have "Next" buttons for students and classes. Also we hope that soon we can integrate our monthly gocardless direct debits too, alongside the invoiced gocardless payments. Review Source Response from membermeister September 18, 2017 Thanks for your excellent review. We've considered adding a dropdown menu to allow you to jump from one class to another, it sounds like that would be useful to you and we'll try and expedite that feature. kB karen B. Principal Performing Arts Used the software for: 1-2 years ### "Membermeister Dance software" September 21, 2018 5.0 My experience with Membermeister has been first class and has really helped me keep on top of all the data management and admin that is involved in running a dance school. Pros The software is very user friendly and so accessible across all of my devices. Cons I haven't encountered any problems so far. Review Source OE Olivia E. Principle Health, Wellness and Fitness Used the software for: 6-12 months ### "Great software " August 11, 2019 5.0 Pros This software made invoices so much easier and saved me a lot of time with the class email feature Cons It take a bit of getting used to but the customer service is second to none Review Source NT NICKI T. PRINCIPAL Performing Arts Used the software for: 6-12 months ### "Membermeister 100%" September 5, 2018 5.0 The team have been so helpful and supportive during our set up. Always available to help and iron out any issues or answer questions. Really happy with it all so far. Pros It's easy to get to grips with. Lots of ways to recover data to assist making decisions and working things out. Cons Not easy to link students into families so ease invoices. Occasionally emails don't get to all recipients. Review Source FP Faye P. Dance School Principal Performing Arts Used the software for: Less than 6 months ### "Membermeister saves me so much time " July 30, 2017 5.0 Pros Membermeister saves me so much admin time by making invoices in an instant. I can also track payments easily and send reminders meaning I never miss out on getting paid. My registers and invoices are so much more professional than before, keeping my customers happy! Customer service is exceptional, if ever I have any troubles using the software (which is rare as it is so user friendly) my questions are answered swiftly and completely. I had always been hesitant about getting something like this in the past as I thought the transfer would be difficult and time consuming but my records were all transferred across for me and set up ready for me to use. Review Source CS Caroline S. MD Music Used the software for: 6-12 months ### "Highly recommend!" November 27, 2018 5.0 Membermeister has saved me so much time with registers and invoicing. Any time I have needed technical support or advice I have been contacted immediately and guided through any issues. Pros It's so easy to navigate and keeps all the student info I require in one place. Cons So far I have no negative feedback for this software. Review Source RO Regan O. Director Performing Arts Used the software for: Less than 6 months ### "Amazing Service and So Worth It! " March 1, 2020 5.0 Just fantastic - a great resource which has helped transform the way we organise our business. Amazing customer service and really easy to use. Pros Easy to use and everything is easily accessible. The admin support is second to none. Cons No it’s all great and we have everything we need so far. Review Source Response from membermeister March 3, 2020 Hi Regan, thanks so much for your fantastic review. We're so pleased that you are happy with membermeister and I will share this with the whole team now. It'll make their day. Thanks again. CJ Claire J. Principal Performing Arts Used the software for: Less than 6 months ### "A happy Customer" April 27, 2020 5.0 Membermeister has really helped with finances, lesson planning & have made contacting my members easy. Pros I like the ease of everything, it’s so easy to use & so helpful. Cons I like everything about membermeister, it’s made my business so much more professional. Review Source Response from membermeister April 29, 2020 Hi Claire, thank you so much for your review. We are excited that membermeister is working so well for you and I have shared your comments with the team. LG Lorraine G. Principal Used the software for: 6-12 months ### "It was a big decision to change our school admin system, but I have no regrets." November 5, 2017 5.0 Pros Having remote access to everything and being able to keep all details accurate easily and quickly from wherever I am. No more out of date registers or endless post-it notes! Review Source LH Lorraine H. Principal of Dance Scene Performing Arts Used the software for: Less than 6 months ### "A fantastic system " October 4, 2016 5.0 We met these great guys at Move it last year and we've not looked back! The idea of having all your students registers and details organised and logged on a live system is amazing. We sent our registers to Stefan and Paul and they input the information into classes and then in September we were ready to go. It is so nice to have a system that does everything for you and all the teachers can use it. I highly recommend this product. Thank you Stefan and Paul for all your help. Pros Very easy to use Cons No cons Review Source Response from membermeister October 4, 2016 Hi Lorraine, it is a pleasure to work with you and your team at Dance Scene! Similar Products Featured ## Related categories [Dance Studio](https://www.capterra.com/dance-studio-software/)[Membership Management](https://www.capterra.com/membership-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.