# membermeister Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is membermeister the right Dance Studio solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140240/membermeister/reviews --- membermeister 4.9 (109) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of membermeister Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews SM Sarah M Payments and MembershipsPerforming Arts, 2 - 10 employeesUsed the software for: Less than 6 months. “It has removed the need for multiple systems and manual spreadsheets, significantly reducing admin time and stress.“ January 18, 2026 SR Sally R Membership SecretarySports, 501 - 1,000 employeesUsed the software for: 6-12 months. “The system does not allow members/customers to manage their own data.“ May 18, 2022 LM Lissy M ProgrammerArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “It has simplified our processes and saved hours and hours of administration!“ March 23, 2026 MK Maria K Principal Arts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “This is hard as there’s not much I dislike!“ September 16, 2020 LM Lissy M ProgrammerArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “The excellent customer service support, the ease of invoicing and communication with participants - a he time saver!“ March 23, 2026 KS Kim S CEO and PrincipalPerforming Arts, Self-employedUsed the software for: 1-2 years. “How well structured and easily organised it is to look at.“ January 9, 2025 ## Showing most helpful reviews Showing 1-25 of 109 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sarah R. Principal Entertainment Used the software for: 1-2 years ### "Fantastic software and brilliant customer service!" November 11, 2022 5.0 Brilliant! The team are really quick to respond and very thorough with the step to step videos of how to work the software in the most efficient and easiest way. It saves me so much time each term when calculating all invoices and keeping an eye on all customers to keep them all upto with news and check in with my customers to ensure they are all happy with our services! Pros I like how communicative the team are when dealing with questions, in a very quick and helpful manner. I would highly recommend using membermeister to organise your school, business, life! Cons I am really happy with the software and any requests that I have asked for have been put onto the system shortly after my feedback. Reason for choosing membermeister It was recommended Review Source Response from membermeister November 14, 2022 Hi Sarah, Thank you for taking the time to leave this fantastic review. Your feedback is so valuable to us as we continue to adapt & grow in order to provide software that meets our customers needs. We're so pleased to hear that you have been happy with the customer service you have received, that's very important to us and also that any requests you have made have been actioned in a timely manner. We really appreciate this, thanks again. Team membermeister. LH Lynda H. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Perfect software tool - backed with excellent support" July 24, 2021 5.0 MM saves me heaps of time and keeps everything running smoothly for me - worth every penny. Pros Seamless process to convert from basic excel spreadsheets - all taken care of by exceptional support from \[SENSITIVE CONTENT\]. Cons My 1 wish would be for the system to record credits for cancelled lessons and auto deduct from next invoice run. Alternatives considered [CoursePro](https://www.capterra.com/p/176515/CoursePro/) Reason for choosing membermeister cost, friendliness of the team and love how they tailored the software to perfectly meet my requirements for my swimschool. Review Source Response from membermeister December 2, 2021 Thank you for the great review Lynda. We hear your feedback loud and clear and a credit note feature is on our radar. I'll pass your notes on to the team. LM Lissy M. Programmer Arts and Crafts Used the software for: Less than 6 months ### "A very positive review" March 23, 2026 5.0 Excellent. It has simplified our processes and saved hours and hours of administration! The whole team is very positive about the changes. Pros The excellent customer service support, the ease of invoicing and communication with participants - a he time saver! Cons Nothing really - it has been a good experience overall. Some things were harder to get to grips with the many ways of invoicing etc - but the fast responses to my queries were quickly dealt with Review Source YA Yasmin A. Principal Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Elite Dancers Academy - Membermeister experience " August 24, 2016 4.0 The support from the team is fantastic, anything that i have struggled with technically they have been a great help in demonstrating with videos and instructions. I have a growing dance school business so it is great to have something to help organise my database and generate invoices. Pros \- The ability to email classes from a professional system - The ability to log all the client information with ease - invoice system is great to keep track of who has paid and who is due to pay Cons \- I still struggle with how i can invoice one parent for their two or three children who are in different classes Review Source Response from membermeister August 24, 2016 Thanks for your fantastic review Yasmin. We've noted your feedback on family invoicing and will do our best to make this clearer and simpler. SM Sarah M. Payments and Memberships Performing Arts Used the software for: Less than 6 months ### "A complete solution for membership management" January 18, 2026 5.0 Our overall experience with Membermeister has been excellent. Being able to manage memberships, registers, billing, attendance, and communication all in one place has completely changed how we run our organisation. It has removed the need for multiple systems and manual spreadsheets, significantly reducing admin time and stress. Having everything live, accurate, and accessible gives us real confidence that things are running smoothly behind the scenes. It feels professional, reliable, and genuinely supportive, and we would not want to run our organisation without it now. Pros Membermeister brings everything together in one place, which has completely transformed how we run our organisation. Memberships, registers, billing, attendance, and communication all work seamlessly together, saving an enormous amount of time and admin. The system feels well thought out and genuinely designed for organisations like ours. The customer support is outstanding and always friendly, responsive, and helpful, which makes a huge difference day to day. Cons We have found that the more we use Membermeister, the more value we get from it. It is a system that rewards engagement and grows with your organisation. Review Source Response from membermeister February 26, 2026 Thank you for your fantastic review Sarah, the entire team was thrilled to read your feedback. HH Helen H. Owner Performing Arts Used the software for: Less than 6 months ### "Fabulous software " December 15, 2023 5.0 Very positive experience with membermeister. The help desk team are very knowledgeable and quick at responding. Pros Don’t have to download and install programmes as it’s cloud based meaning no time wasted doing updates. It’s a very user friendly dashboard Cons There is nothing that I dislike about membermeister Switched from [DanceBiz](https://www.capterra.com/p/131208/DanceBiz/) Dancebiz is based on a very outdated ‘Microsoft access’ style system which is clunky and not very user friendly. Dancebiz is a bit like a well known flight company where you pay X for your seat and then they add a bit on for your bag, and a bit more for a nice seat etc! Membermeister is just one set fee! Review Source Response from membermeister December 18, 2023 Thank you for this fabulous review Helen, we are so happy to hear that membermeister is working well for you. LS Lucy S. Principal Performing Arts Used the software for: Less than 6 months ### "Membermeister is fab!" July 21, 2020 5.0 Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it! Pros Membermeister is very simple to use - it took very little time to 'learn' which meant I could get on with running my business almost immediately after switching software. This was brilliant and the team at Membermeister were incredibly helpful, going out of their way to help me transfer my customer data and get set up. Cons There is nothing I dislike - the team are constantly adding new features which is fantastic. Occasionally I think of a different way a certain feature could function, but know the Membermeister team are happy and willing to listen to suggestions and take them in board to further improve the software. Alternatives considered [DanceBiz](https://www.capterra.com/p/131208/DanceBiz/) Reason for choosing membermeister I found the Membermeister team more approachable and easy to talk to. Review Source KS Kim S. CEO and Principal Performing Arts Used the software for: 1-2 years ### "Excellent company and system - highly recommend. " January 9, 2025 5.0 Very good. Always helpful. Lovely team. Wouldn't want to run my stage school without it. Pros How well structured and easily organised it is to look at. It's very efficient and I love how easy the team are to get hold of if I have any issues or questions. Plus they always take suggestions and feedback on board and actually implement our ideas to improve the system to our needs. Cons It is very expensive so I do have to justify paying for it over other software systems. I choose to pay for it as a luxury because I feel it really saves time and helps me but it is an expense I have to justify. Switched from [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) Layout and ease of use more professional. Review Source Suzanne S. HR Manager, Northern Europe Computer Software Used the software for: 6-12 months ### "Getting started was incredibly easy. The experience since has been everything we wanted." May 13, 2018 5.0 More accurate information about students attendance and invoicing. Pros The simplicity of creating invoices and seeing who has not yet paid and sending them out reminders. The ease of setting up and taking class registers. Cons It is not designed for invoicing Pay As You Go students, but with customer representative's assistance we have found a very workable solution. You need wifi access to take the registers, but you can easily create printable registers. They are working on an app that I hope will solve this one. Review Source Response from membermeister May 18, 2018 Many thanks Suzanne, great to hear that membermeister is helping you and your business. Claire M. Practice Manager Architecture & Planning Used the software for: Less than 6 months ### "PERFECT PIECE OF SOFTWARE FOR MY DRAMA SCHOOL" January 13, 2019 5.0 It was definitely the right choice when my business grew and I was in search of software to manage my drama classes. Since using it, I have found I have so much more time on my hands to focus on pushing the business as the drudgery of admin and keeping class info up to date is so much easier. When you offset the cost of my time sorting manual invoicing, checking if people have paid into the account and chasing those who have not and ensuring children's details are always up to date then the cost is actually incredibly cheap. Pros The ease of use, it takes a very little amount of time to get accustomed to the software. The support when you do need some help is extremely good and I am never stuck for long. I also love the fact that my staff are able to access the data for contact and medical details for children very easily and so there is no need for paper lists or issues with security of data. Cons Currently not able to automatically invoice each month, it is only manual but I believe this is in the pipeline. I also find setting up a term and removing the half terms a little over complicated as I tend to forget how to do it each term as it is 3 months between set up and it isn't that obvious. Easy when you know how but I think it could be simpler and more obvious. Review Source JJ Jamie J. Drama Teacher Performing Arts Used the software for: 2+ years ### "Saves so much time. " May 17, 2021 5.0 An excellent company with a very helpful support team. I've been using membermeister for 4 years now, we are very happy with the service. Pros I've been using Membermeister for the last 4 years, it has streamlined the whole process of enrolling and billing customers. It looks professional, everything in one place , very user friendly. Cons Sometimes a whole group email can end up in customers spam box. I guess its more about their settings than membermeister? Review Source Response from membermeister May 20, 2021 Hi Jamie, thanks so much for your feedback. It's a pleasure to have you as a customer. SR Sally R. Membership Secretary Sports Used the software for: 6-12 months ### "Great experience of Membermeister" May 18, 2022 5.0 Positive. Pros Simple to use, and excellent support when customisation was needed Cons The system does not allow members/customers to manage their own data. This is something that is being considered for development. Alternatives considered [ClubSpark](https://www.capterra.com/p/184024/ClubSpark/) Reason for choosing membermeister The ability to group invoices in families Review Source Response from membermeister May 23, 2022 Thank you for this brilliant review Sally, we're glad to hear that membermeister is working so well for you. AF Ashling F. Company and Volunteer Manager Performing Arts Used the software for: 6-12 months ### "Membermeister- saving us time, resources and bringing us into the 21st Century" December 11, 2016 5.0 We were still stuck using spread sheets for registers and databases for records- it was out dated, time consuming and meant it all had to be done by one person. Options we looked out were either way too expensive and would be painful in the transition. We were recommended Membermeister and the user friendly interface, the easy transition and value for money made it an obvious choice for us. The team at Membermeister are efficient, adaptable and are constantly making improvements to the system so that you can get the most out of it. At our organisation everyone has remarked on how easy it is, we have saved so much time, our parents enjoy the electronic receipts and we are constantly learning how to use more functions on it. We would highly recommend Membermeister to a similar organisation. Review Source Response from membermeister December 12, 2016 Hi Ashling, it's great to hear what an improvement membermeister is to your business. It makes our work worthwhile - thanks so much for leaving us such a positive review. AA Ann A. Principal Topaz Dancentre Liverpool Leisure, Travel & Tourism Used the software for: 2+ years ### "Easy to use software, reduces time spent chasing payments, " June 15, 2018 5.0 More accurate records, less time chasing payments Pros I like the fact that we can now take payments directly into the bank, they are recorded accurately and I can see exactly who owes money Cons The only drawback is that have a complicated way of giving discount and the system doesn't quite allow for that, but it does allow to give discounts in other ways, I have just chose not to change at the moment. Review Source NH Neil H. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Fantastic Product" June 18, 2016 5.0 Membermeister has transformed how efficient our business is and evolved with us as we have grown. It's so simple to use and enables us to easily track our students, class registers, timetables, invoices and messaging in one place. All our staff have their own username and different levels of access for security and we can use it on our mobile phones, tablets or laptop. Fantastic value for money and once we tried it we could never go back to how we used to manage. Pros Everything, It will streamline your business. Cons Can't think of one single thing Review Source Response from membermeister June 19, 2016 Thank you for your brilliant review Neil, we're really happy to hear that membermeister is working so well for you. EW Emma W. Business Owner/Principal Entertainment Used the software for: 1-2 years ### "A Business Essential!" November 4, 2018 5.0 As working mothers who also own a dance school, Membermeister has proved to us to be a business essential! From communication to invoicing Membermeister saves us valuable time allowing us to focus more on our business. Pros Ease of use, reliability, multi-functionality. Cons That we did not start using the software sooner! Review Source Response from membermeister November 16, 2018 Brilliant! Thank you Emma! EL Ela L. School Manager Education Management Used the software for: Less than 6 months ### "Fantastic customer support" October 30, 2019 4.0 We have used a free trial before signing up, and I can only say positive things about the customer support we have received. We have a slightly more complicated set up than other organisations and have been running for 7 years using a variety of platforms for our administration, so finding a software that would include everything we need was always going to be a challenge. Membermeister have supported us all the way in making this transition as easy as possible, have been super helpful when we needed clarification and are always interested in working with us on finding the best solution possible. Pros it has made our administration easier, and it's a great way of consolidating various documents, spreadsheets and email software Cons it lacks a few functions we would ideally like to have Reason for choosing membermeister recommendation, also great support during our free trial Review Source Response from membermeister November 4, 2019 Thanks Ela, we will work hard to get you up to 5 stars in all categories :-) SE Sophie E. Virtual Assistant and Social Media Consultant Marketing and Advertising Used the software for: 6-12 months ### "Fantastic service!" May 6, 2020 5.0 Fantastic! The team are prompt and \[SENSITIVE CONTENT HIDDEN\] has made a complete headache of a service change (practical classes turning to online session) seamless by providing such excellent support. Highly recommend - they go above and beyond! Pros Membermeister makes the integration to your website so easy. The forms look highly professional and the customer service provided by \[SENSITIVE CONTENT HIDDEN\] and the team is exceptional! Cons Nothing -I cannot see a fault with the service or software Review Source Response from membermeister December 3, 2021 Hi Sophie, we're thrilled to hear that our new features such as support for online lessons is useful to you. RG Rachel G. Dance school principal Used the software for: Less than 6 months ### "It has made keeping on top of admin really easy" December 17, 2017 5.0 Pros The software is very easy to use and set up, I use it for keeping pupil information, registers and invoicing. It's great that you can invoice for planned terms and individual items such as examinations and uniform. Great support team who always talk you through everything its also great that there are help videos you can view. For someone who is not great with technology and software this is so used friendly. Cons The only thing I haven't found yet is if you can prepare an invoice in advance and then arrange a set date/time for the invoice to send without you logging back in. Review Source Response from membermeister December 18, 2017 Thank you for your feedback, it is hugely appreciated. We like the idea of scheduling invoices and we will make a note of this as a feature request. JB Jacquie B. Sports Used the software for: 6-12 months ### "Easy to use" August 27, 2016 4.0 I was looking for a package that would allow me to organise and track my schools monthly attendance and allow monthly billing/invoicing This was extremely easy to set up and the team were very helpful with all questions I had. Pros Allows for organisation of my school. It is clear and easy to use. It allows me the facility to send group emails and chase for payments etc. Review Source MM Michelle M. School principal/ teacher Performing Arts Used the software for: 6-12 months ### "Great time saver!" January 1, 2017 5.0 This has made running my school so much easier and efficient! Personalized invoices, keeping track of class numbers and attendance couldn't be easier. On the rare occasions I have needed help, support is fast and efficient. Worth every penny! Pros Fast, easy and efficient Cons Would help if you could add a student waiting list section Review Source KD Kim D. Dance Teacher Performing Arts Used the software for: 6-12 months ### "Couldn't do without this ap!" February 17, 2017 5.0 I love having easy and instant access to my registers and outstanding invoices. Would not wish to go back to the days where everything was done manually. Much easier to use than aps I had previoisly used. Pros Easy to use. And no software to download. Review Source Response from membermeister February 18, 2017 We're thrilled about your feedback Kim! Many thanks. CB Clare B. Principal Performing Arts Used the software for: 6-12 months ### "Membermeister amazing! " September 21, 2018 5.0 Membermeister saves me hours of time, makes me more efficient and the business is thriving! Pros Easy to use Professional Excellent customer service My customers love it! Cons Nothing its all brilliant! I cannot fault it. Review Source LR Lorraine R. Director Performing Arts Used the software for: Less than 6 months ### "Outstanding option for a dance school!" February 20, 2019 5.0 Outstanding. I have been looked after by the support team which is highly knowledgeable and has been very patient with the number of questions I have asked and requests I have made. Pros I love the interface. The software does a lot but it is very easy to navigate and use. I have worked in schools using Schoobase and SIMS and I am very impressed with the design and feel the designers have an excellent understanding of how software can support a dance school. Cons I would like an app to support the software. Review Source GW Gemma W. Artistic Director Education Management Used the software for: Less than 6 months ### "MemberMeister New User! " August 30, 2016 4.0 This company are fantastic and I would reccomend them to any of our partners for use. Paul has been a great support from set up to minor queries. It has been a brilliant addition to my organisation to ensure data is kept upto date and so that all our teachers can easily be in charge of their own administration so we can keep an eye of statistics. Pros Set up was fast and the programme is incredibly user friendly which is great when you have so many people in one organisation able to use it. Cons The only thing for me as because I have 2000+ members my programme runs quite slow at times, but for a normal dance school of 100+ students you would not have that problem. I would reccommend anyone who is thinking of buying a system to keep an eye on registers and be able to produce invoicing this is for you! Review Source Response from membermeister August 30, 2016 Many thanks for your brilliant review Gemma. We have taken your feedback on board. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.