# Page 2 | membermeister Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is membermeister the right Dance Studio solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140240/membermeister/reviews

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membermeister

4.9 (109)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of membermeister

## Showing most helpful reviews

Showing 26-50 of 109 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LH

Lynne H.  
Finance Officer  
Music  
Used the software for: 6-12 months

### "Membermiester Saves Time"

June 29, 2024

5.0

Easy to set up to suit our groups. Support from Membermister exceptional. Easy to navigate and learn yourself.

Pros

I can see all the invoices in one place and who has and who hasn't paid. It is easy to send reminders, easy to navigate and the support team are extremely helpful.

Cons

There is nothing I do not like. I find it all very useful.

Review Source

CC

Claireq C.  
Principal  
Arts and Crafts  
Used the software for: 2+ years

### "A user friendly system that can be managed by all"

March 15, 2022

4.0

They are very quick to get back to you and very helpful, the other very well know and used systems I have used alongside Membermeister have not been so quick to help, particularly those with very complicated set ups. They say that they will talk you through it but all you get is a youtube link and a brief printed outline.

Pros

I have tried various CRM systems for dance schools and some of them offer far more options than Membermeister, however you still cannot beat the simplicity of the system and anyone can use this system straight away. It is not complex to set up and you can be up and running in a matter of minuets, saving a great deal of time. I have run three CRM systems alongside Membermeister over the last couple of years and paying twice but it was important for me to get the right system for both myself and my staff., most importantly my staff. I work with computers and programmes all day long and know my way around software so I can use the more complicated systems but it is my staff who also have to use it daily and Membermesiter is the one they love the most.

Cons

They do not have as many features as other CRM systems and they are not as cheap as others, but they seem to be adding more and more features on a regular basis without changing the way the front end looks so for my staff it is great for them.

Reason for choosing membermeister

For its simplicity and user friendly system for all my staff.

Review Source

ML

Megan L.  
Business owner  
Performing Arts  
Used the software for: 6-12 months

### "Dance school management"

January 26, 2022

5.0

Pros

Easy to use software, helps keep track of outstanding invoicing and check cash flow. Good for monitoring student attendance.

Cons

It would be helpful if the 'Items and Discounts' feature items could be alphabetised, as searching for certain items when invoicing can be time consuming when they are listed randomly. Also, gender roles could be revised to add non binary to the list.

Review Source

SC

Sarah C.  
Studio Owner  
Performing Arts  
Used the software for: 2+ years

### "Amazing product "

December 9, 2022

5.0

Excellent

Pros

This is the best software for dance studios I’ve ever used Makes running out studio so easy and is a massive time saver Keeps all our information in one place.

Cons

Nothing everything works well I’d like to be able to leave personal notes to teachers on there

Review Source

FD

Francesca D.  
Accounts Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent Software "

October 27, 2021

5.0

The software is great - allows us to have everything we need! The team are keen on feedback for developing it further. We love it!

Pros

It is simple and so easy to use! The team are so helpful if there are any questions or issues and they are always keen on feedback / any improvements we could make

Cons

Deleting students & parents at the same Time or an option for this would be useful.

Review Source

Response from membermeister

October 28, 2021

Thank you Francesca, we're delighted by your review and so happy to have you as a customer.

AB

Annie B.  
School Principle  
Performing Arts  
Used the software for: 6-12 months

### "Great Software for Running a Dance Business"

January 22, 2017

5.0

I have been using Membermeister for approximately 6 months since taking over a small dance school. My first invoice run when taking over the school took me several hours using standard spreadsheet software and was very stressful. My accountant suggested that I tried Membermeister as a way of saving time on my invoicing and keeping track of the finances. I first met with the support staff who showed me through the software's features. He was so helpful with answering all my questions and gave a slick presentation. Invoicing now is so easy, all I do is select which classes need an invoice and in a few clicks, the invoices are all prepared. It's very easy to keep track of who has paid and send reminders to those who haven't. If I ever have any problems with the software or forget how to use any of the features the support staff is always quick to reply on the online chat. Suggestions on how to get the most out of the software are always given. If there are any features that aren't quite working for you or you have any suggestions for things that would make the software work better they are always open to hearing. I'm often finding messages in my inbox with news of updates based on customer suggestions. A great piece of software that saves me so much time and helps me to keep on top of my business.

Pros

Save me so much time when creating multiple invoices.

Cons

I've had issues with the printable registers. I run classes from a church hall without wifi so am not able to use the online versions. The support staff, however, has been very helpful with coming up with ideas of how best to using the register functions of the software.

Review Source

JW

Josh W.  
director  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Highly Recommend!"

November 1, 2021

5.0

The customer experience is of the highest level, the team are fast to respond and very helpful when needed. They also made the set up almost effortless especially with the moving over of info from our old software.

Pros

It's extremely easy to use, easy to set up and not unnecessarily complicated.

Cons

Nothing to date, anything I wanted slightly different was customised for me at no cost

Review Source

Response from membermeister

November 3, 2021

Hi Josh, thanks so much for this awesome review. I'll share it with the team, it'll make their day.

LMW

Laurence Mark W.  
Director  
Performing Arts  
Used the software for: 2+ years

### "Very satisfied "

June 15, 2020

5.0

We are much more efficient using Membermeister than we were before.

Pros

We have found that this software greatly improved our efficiency. Integrating invoices to timetables and payments is extremely useful.

Cons

The only thing we would like is some way to integratE/connect direct debits with accounts when not associated with an invoice.

Reason for choosing membermeister

\[SENSITIVE CONTENT HIDDEN\] and his team were extremely helpful and proactive in working with us to make it a smooth transition.

Review Source

Response from membermeister

December 3, 2021

Thank you - I'm delighted to let you know that you can now collect payments by Direct Debit without the need for an invoice.

KS

Kristy S.  
Dancing teacher  
Performing Arts  
Used the software for: 6-12 months

### "🙌"

November 28, 2021

5.0

I have nothing but praise! I love it. I have been personally supported so much with 1:1 phone calls to help me set up my software I can not thank you enough. Nathan has helped me so much. He’s very patient and I love the fact I can talk to a person as well as get lots of online advice.

Pros

It’s clear and easy to use if you’re not that comfortable with technology

Cons

Nothing I love it. Membermeister is brilliant

Review Source

Response from membermeister

December 2, 2021

So glad to hear that our personal 1:1 support was well received. Glad to hear how much difference membermeister made to your business.

Claire M.  
Practice Manager  
Architecture & Planning  
Used the software for: Less than 6 months

### "PERFECT PIECE OF SOFTWARE FOR MY DRAMA SCHOOL"

January 13, 2019

5.0

It was definitely the right choice when my business grew and I was in search of software to manage my drama classes. Since using it, I have found I have so much more time on my hands to focus on pushing the business as the drudgery of admin and keeping class info up to date is so much easier. When you offset the cost of my time sorting manual invoicing, checking if people have paid into the account and chasing those who have not and ensuring children's details are always up to date then the cost is actually incredibly cheap.

Pros

The ease of use, it takes a very little amount of time to get accustomed to the software. The support when you do need some help is extremely good and I am never stuck for long. I also love the fact that my staff are able to access the data for contact and medical details for children very easily and so there is no need for paper lists or issues with security of data.

Cons

Currently not able to automatically invoice each month, it is only manual but I believe this is in the pipeline. I also find setting up a term and removing the half terms a little over complicated as I tend to forget how to do it each term as it is 3 months between set up and it isn't that obvious. Easy when you know how but I think it could be simpler and more obvious.

Review Source

MM

Mandy M.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent support"

November 13, 2019

5.0

Membermeister manages all of the business needs of the dance school, with full traceability and ease of use for the staff. We can now create and modify schedules, invoice and record payment, message and track usage for all of our customers.

Pros

Membermeister addressed all of the needs for the business, and the support received is exceptional and timely.

Cons

I didn't prepare enough of the start up information to benefit from the incredible set up assistance from Membermeister.

Reason for choosing membermeister

Membermeister worked with me during the trial period, and also asks for any modifications that they can work on, to make our experience and usage of their product better. I feel like a valued customer, and they always answer any queries.

Review Source

LS

Linda-Ruth S.  
Company Director / Dance Teacher  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Simple and effective to use"

September 7, 2016

4.0

I run a dance school with roughly 200 students and this has been really effective for storing details, creating registers, generating and keeping a track of invoices and emailing customers. My customers pay blocks by calendar months and the system in place means this is done really easily.

Pros

I like that I can generate invoices quickly and simply & merge invoices for customers with multiple children in classes. Duplicating classes for the next block is straight forward and works ideally for me as my customers pay on a calendar month basis. Each month will have a different cost and this function makes this simple for invoicing as it works it out. Keeping track of payments is straight forward. I like the 'missing email address' function. Overall, everything is very straight forward and simple to run. I find this much better to previous database systems I have trialled as they were much more complicated. Aesthetically too I prefer Membermeister.

Cons

I would like to be able to set a different default for certain settings: Default payment option (it selects cheque for new customers but I would prefer it to select cash) First name Alphabetical order default when printing registers as a few times I've forgot to change to this. A 'back' button for going back to class payments after I have edited an invoice. I'd like to be able to define relationship of emergency contact details as these are not always 'parents'.

Review Source

JK

Julie K.  
Owner  
Performing Arts  
Used the software for: 1-2 years

### "A game changer "

July 25, 2021

5.0

The team helped with any questions and are also there to answer any questions. A joy to work with

Pros

Once set up everything is accessible in an instant.

Cons

None it transformed our back office and the students and parents feedback has been fantastic as well

Review Source

Response from membermeister

August 18, 2021

Thank you so much Julie, it's a pleasure being able to help you and your business to such a great extent.

HC

Helen C.  
Administrator  
Performing Arts  
Used the software for: Less than 6 months

### "Easy to use dance school management software from a company offering outstanding customer support"

September 24, 2019

5.0

Our school has around 250 students and we run 40 classes a week in 3 locations. We use membermeister to manage all of our day to day data needs - class scheduling & registers, recording attendance, invoicing, sending Email and SMS messages. Our previous software did all of this and more, but was more complex to understand, and required more regular & confident use to be proficient. This was a key factor in our decision to switch and we have not regretted the move. We've used membermeister for a few months now and are really happy with it. We have been hugely impressed with the support we've received. When we've been unsure how to carry out a task, we've received clear instructions and been sent 'how to' videos. If we've needed a report the system doesn't provide, it's been sent to us. If we've asked for a system enhancement and it's been a logical addition that's been easy to action, it's been implemented. The membermeister team are great to work with and the system offers a great solution for managing any class-based business.

Pros

Ease of use, especially for a non-regular user The tagging functionality UK-based customer support The ongoing system development & the opportunity to add our thoughts and ideas into this process

Cons

Lack of built-in reporting tools - but that's changing Doesn't have a built-in synchronised interface to our accounting package - our previous software had this

Review Source

GP

Gemma P.  
Company Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Great Product, Great Service!"

January 22, 2019

5.0

Pros

Membermeister is really user friendly; it does everything I need it to do and more making the management of my performing arts school so much easier than it was before I discovered the software. Invoicing and communicating with students and their parents are now a piece of cake and it's great to have my database of students stored in one secure location that I can access anywhere, I really couldn't and wouldn't be without it. Added to all of this the help and support I receive is always incredibly friendly!

Cons

I love everything about Membermeister! I would love it even more if it was possible to manage all of my accounts through the software too, if this might be something for the future?

Review Source

KT

Kristi T.  
Managing Partner  
Performing Arts  
Used the software for: 2+ years

### "Everything in one place"

January 3, 2019

5.0

Pros

Everything is in one place. Membermeister enables us to keep track of the various elements of the day-to-day running of our business, and makes it incredibly easy to keep up to date with everything - all in one place! The ease of use is fantastic and the support offered is second to none. It is rare I come across any issues with how to use the software, but if ever I do, the customer service is great. CSR is always incredibly helpful and informative!

Cons

I like that I am able to colour code each of class / terms, however, it would be even better if there was a way to only view specific colour groups!

Review Source

Response from membermeister

January 5, 2019

We're thrilled about this review, and it's a pleasure working with you.

MK

Maria K.  
Principal  
Arts and Crafts  
Used the software for: 2+ years

### "Membermeister review "

September 16, 2020

5.0

Very positive and would recommend to anyone who needs a programme that manages everything effectively for them!

Pros

They’re a great team to work with and it has all the functions you could ask for! I can’t really fault this software as without it I would not be able to run my school as I do! It doesn’t everything you could want and is really easy to use.

Cons

This is hard as there’s not much I dislike! You do have to pay for it but in my eyes, it’s all totally worth it

Review Source

KB

Karla B.  
Director-Choreographer-Teacher- Salsa Dancer  
Entertainment  
Used the software for: Less than 6 months

### "always attentive to giving me quality service"

February 12, 2024

5.0

Pros

Organize It helps me keep my work organized and also have a place where my future students can register.

Cons

They need to have an app that can be downloaded on phones so that students can enter and pay more easily.

Review Source

Response from membermeister

February 13, 2024

Thanks so much for your honest review Karla.

DW

Danielle W.  
Senior Administrator  
  
Used the software for: Less than 6 months

### "The transition to Membermeister has been an easy and positive one!"

June 27, 2017

5.0

Pros

It is very simple to use, aesthetically pleasing and easy to navigate your way around. I cannot rave enough about the customer representative and the help he has given us over the months we have been using it. We are a large and very busy school which has often meant turning to him for advise on how best to do things. He always then comes back with the support I require and leads me in the right direction. I have found it much easier to print registers, find information, email pupils etc than with previous systems. I feel the system is also very user friendly when it comes to training new members of staff or even our teachers (without an admin background) who need to use it from time to time too. Overall I am very happy with the move to Membermeister.

Cons

My only thing I would say is that due to our large volume of data in the system it can run slow especially when loading large pages like our student or term overview. This is the only reason I deducted one star from the Functionality score.

Review Source

Response from membermeister

June 28, 2017

Many thanks Danielle, we're very pleased to hear that membermeister is working so well for you and it's great to have you on board!

Greig J.  
Business Support Analyst  
Utilities  
Used the software for: 6-12 months

### "Efficient, Effective web based application"

January 20, 2018

5.0

They appear to test all new changes effectively reducing risk of bugs.

Pros

Membermeister has increased our income and efficiency enabling our team to effectively manage class bookings and invoicing

Review Source

WW

Will W.  
Social Media and Advertising Manager  
Performing Arts  
Used the software for: 6-12 months

### "Great and Helpful "

October 17, 2018

5.0

Great to get some help and support from people who know how you work and are always there to help at anytime! the system really helps us work and look more professional than ever. Thank you

Pros

The system is so easy to work and does some fantastic features and makes things so easy and effortless. E mailing clients and students professionally along with easy to generate bills which used to take along time. Teachers can actually do registration on there phone to update the system!! Amazing

Cons

If teachers don’t update then it can be a nightmare, maybe a reminder is needed if no changes detected within 3 weeks? also the filter option and to generate bills for half the pupils isn’t functional enough.

Review Source

Response from membermeister

October 23, 2018

Thank you Will for this fantastic review. We're very fortunate to be able to work with clients like yourself.

AM

Amanda M.  
Director  
Performing Arts  
Used the software for: Less than 6 months

### "I would be lost without Membermeister! I can't remember how I even kept track of everything before. "

February 13, 2018

5.0

Pros

I love the ability to check payments, class numbers and all admin info in one place. The medical box is extremely helpful and so is the ability to print registers if needed. Being able to connect to GoCardless makes payment easier for our students and families and ties everything together professionally. Using TAGS has been useful, especially to when students need to move up an age group or to list what numbers they are in in a show or even to see how many boys you have v girls!

Cons

I would like to see totals at the end of some of the invoice/payment pages and on the front page when you hover on the bar chart. I would like to see the forecast revenue for each class reflect the actual amounts that include student discounts applied rather than the best possible cost. Although the link to GoCardless is excellent, we would like to see payments made a little quicker to our bank.

Review Source

Response from membermeister

February 14, 2018

Many thanks for this fantastic review Amanda. We also appreciate your feedback. The GoCardless payouts should be quicker in the future as the latest update reuses existing mandates which shortens the payout cycle.

LW

Laura W.  
Receptionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Amazing service!"

September 12, 2018

5.0

Membermeister has been the best thing we’ve ever done at the dancing school. The system is fantastic and does everything we want it to do. It saves so much time, is very professional and a great form of communication. It helps with the monitoring of health and safety to record registers of attendance and personal data for if required in a medical emergency. Since having membermeister I don’t know what we would do without it!

Pros

Holds class timetable and student database. Easy access to contact parents. Creates invoices and reports to record payments.

Cons

Would like an easier feature to invoice a select amount of people for all the classes they do rather than everyone on the system as we have a dance school of over 500 but only have 200 paying for a month in one go.

Review Source

sT

suki T.  
Principal  
Performing Arts  
Used the software for: 2+ years

### "Membermeister use"

April 27, 2020

5.0

See above. Membermeister hold my hand when I have a problem

Pros

I am the least techie person in the world, so if I can manage Membermeister then anyone can! If I do have a problem, \[SENSITIVE CONTENT HIDDEN\] and his team answer - clearly and patiently- within an hour. I don't know how I would do without Membermeister now

Cons

Nothing. It's me that can't remember the odd thing.

Reason for choosing membermeister

I meet them at 'Move' dance conference

Review Source

Response from membermeister

December 3, 2021

Thank you for your feedback, great to hear that membermeister is useful to non-techies - that was one of our goals when developing the product.

AW

Anna W.  
Director  
Performing Arts  
Used the software for: Less than 6 months

### "Fantastic product and outstanding customer service "

February 4, 2023

5.0

Pros

It’s easy to use and well put together. It makes life so simple.

Cons

I would love there to be an app. Just for easier use.

Review Source

Response from membermeister

February 8, 2023

Hi Anna, Thank you for taking the time to leave us a review. We really appreciate your feedback :)

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