# sfG MentorNet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is sfG MentorNet the right Mentoring solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140249/MentorNet/reviews --- sfG MentorNet 4.9 (18) [View alternatives](https://www.capterra.com/p/140249/MentorNet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of sfG MentorNet Ease of use 4.7 Customer Service 5.0 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EG Ellie G. Mentoring Programmes Lead Philanthropy Used the software for: 1-2 years ### "Ellie Grange - Social Mobility Foundation 2021-22 Review" March 23, 2022 5.0 We have saved time and resource in matching and on-boarding (uploading of users) which has been great and I am looking forward to taking this further this year with other processes. The team are incredibly supportive and helpful as we moved through the integration and embedding of the new processes (thank you!) The portal is easy to use as an administrator to track users and engagement which is ideal. Pros Integration was easy with our existing processes – we were looking to automate and streamline a lot of our activity (and found that this was particularly the case for matching or re-matching and tracking engagement to send reminders). I think we could take this even further and look to redesign some processes now that we are more familiar with the portal. For example, in how we track activity and collect pre- and post-mentoring evaluation. The most impactful features have been in the matching, searching for pairs and users, and updating their information as well as sharing news bulletins and resources. The portal is very intuitive and easy to use. Cons We have struggled with loading the user management page as well as some users reporting that they have not received login details if they request a link to reset their password. There is more I would like to explore and understand for example in the user-led matching and updates to profiles. Alternatives considered [Mentorloop](https://www.capterra.com/p/152649/Mentorloop/) Reason for choosing sfG MentorNet Alternative providers were unable to meet the requirements of our safeguarding policy. Plus, the MentorNet team were incredibly friendly and helpful. Review Source CH Corrin H. irector Individual & Family Services Used the software for: 2+ years ### "Have been using MentorNet for 7 years. Our charity would struggle to function without it. " May 3, 2017 5.0 Monitoring contact in our mentoring community. Increase amount of both virtual and face to face contact. Adheres to and enhances our child protection policies. Vastly simplifies administration. Pros It is simple to use and easy to train our mentors on. It puts us at the forefront of reporting contact between mentors and mentees. As a mentoring charity this is extremely helpful in demonstrating best practice that we believes assists us in securing grant funding. It is also an excellent means of logging contact where meetings occur between adults and young people in a way that adheres to our child protection policy. Lastly it is an excellent administrative tool to allow for the processing of expenses and in an organisation like our own where staff resources are limited it provides an excellent means of monitoring contact in our charity community. Cons I feel unable to criticise the software not least because it is so simple for our mentors and mentees to use. We do on occasion have problems with mentors using the software but we believe this is more a problem with the individual rather than the software. Consequently we recognise that a small number of our volunteers are perhaps unsuited to this type of online accessible software. When asked, 90% of mentors agree that it makes their job simpler and leaves them more free time to spend on the face to face side of our program. Review Source GD Gillian D. Professional Support Manager Hospital & Health Care Used the software for: 1-2 years ### "MentorNet for Mentoring & Coaching!" March 8, 2022 5.0 Our experience with MentorNet has been a really positive one. The software is really intuitive and easy to use, it is flexible and adaptable and the team at SfG are always really responsive. Pros There are so many things to like about this software, the best feature for us is mentee lead matching as it has significantly reduced admin time. The ability to manage multiple schemes through the system has also been of great benefit as we now have 9 different mentoring schemes that are managed by mentor leads, as well as a coaching scheme. Cons There is some difficulty with naming of fields to make the system adapable for managing both coaching and mentoring schemes, however these have been minimal. Reason for choosing sfG MentorNet The ability to manage multiple schemes and to have the option of admin or mentee lead matching. Review Source KS Krista S. Mentoring Adviser Higher Education Used the software for: 1-2 years ### "Great mentoring software that fits our needs" February 2, 2022 5.0 Overall it has been a very positive experience. SFG are extremely professional and helpful, always very responsive and resolve any issues quickly. They are also very keen to develop the software to meet customer needs, so we feel like we are working in partnership with the to improve the experience for everyone. Pros The software is very easy to use, matching is much easier and all information is now in one place (before it was all on different spreadsheets). The app is very useful as it makes it easy for mentors and mentees to communicate with each other. Cons There are some things that could be improved on the site, but SFG are always developing the software and improving functionality which is brilliant. Reason for choosing sfG MentorNet It was the best fit for our needs, and also highly recommended by other Universities who were already using it. Review Source AN Amy N. Mentoring programme Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent tool for sdministration and management of a mentoring scheme" February 19, 2022 5.0 My whole experience has been excellent - see above Pros The MentorNet platform is an intuitive tool for managing mentoring schemes and an absolute dream to work with as an administrator. Over the last couple of years it has helped efficiency, development and customer service. I love working with it and the MentorNet team are always on hand to help create bespoke reporting, give training and help you with any queries and are always open to your ideas to help you make the software as helpful to your project as they can. It is a fantastic piece of kit and I love it!! Cons Nothing - I love it the product is incredibly flexible Review Source SL Sarah L. Business Relations and Events Officer Professional Training & Coaching Used the software for: 2+ years ### "MentorNet" January 17, 2022 5.0 MentorNet is easy to use and does everything we need to support the management of our Mentoring Programme Pros MentorNet makes the process of managing our Mentoring Programme efficient and it has saved us a huge amount of time and resources. Cons Ad Hoc reporting has not always been a feature but it was introduced in the last upgrade and has improved the way we use the system even more. Reason for choosing sfG MentorNet As mentioned above MentorNet was recommended to us so we didn't look at alternative products. Review Source kS ken S. Executive Director Biotechnology Used the software for: 6-12 months ### "ABRF mentoring platform review" January 21, 2022 5.0 a valuable improvement from prior platform. extremely responsive support and flexible system configuration Pros ease of enrollment along with user activity tracking Cons messaging not convenient in the app; easier to stay in touch through email Reason for choosing sfG MentorNet value and flexibility of configuration Review Source JH Jo H. Mentoring Coordinator Higher Education Used the software for: 6-12 months ### "Service and support that goes above and beyond!" May 3, 2017 4.0 Time saved on administrative activities Streamlined processes Allows easy deployment and analysis of surveys with participants Excellent support offered by SFG Software who are a pleasure to work with Instant reporting - so easy to generate figures including data we've not collected before Pros The software is easy to use - for administrators but also for programme participants. The report function allows regular reporting at the click of a mouse and reports allow administrators to track interactions and see who might need more support rather than trying to support everyone. Overall it has expelled waste from our processes and offers a much more time efficient way of administrating programmes. Cons There's not really anything to like least about this software as it's met the needs we identified for our programme requirements. Review Source CC Christel C. Mentoring Co-ordinator Higher Education Used the software for: 2+ years ### "Brunel Professional Mentoring" January 17, 2022 5.0 Highly recommended. Pros All our data is in one place, and we can easily view the mentor-mentee engagement. Cons All our concerns have been raised and solutions found. Reason for choosing sfG MentorNet Ask \[SENSITIVE CONTENT\] as he was involved in this. Review Source TW Teresa W. INterim Head of Equality, Diversity & Inclusion (Operations) Higher Education Used the software for: 1-2 years ### "easing the admin burden" January 24, 2022 5.0 Our mentoring programme operates across a number of participating universities and is also a positive action programme so mentees are drawn from Black, Asian and minority ethnic backgrounds. We also had two streams running at once. This required a number of bespoke solutions to be identified and implemented. It was really helpful to have regular meetings with sfG Software to work through this together and find solutions that worked for us. Pros The software has enabled UCL to automate a number of burdensome administrative processes. This has been very helpful as the cohorts for our mentoring programme have increased year on year. Cons We have made observations along the way about bespoke requirements or extending reporting options - but sfG Software have been very responsive and worked with us to find solutions. Review Source JG Judie G. Senior Lecturer/Founder Bacchus Mentoring scheme Used the software for: 2+ years ### "Extremely positive - just what we needed for our mentoring scheme" May 4, 2017 4.0 A much better professional front end for our mentoring scheme and a much more organised and easily accessible management/administrative system for us to use as the managers/administrators. Pros Flexibility so more than one scheme could use it. The mobile app and the customer support really stood out for us as first rate. Back of house functions proved to be very useful. Cons Would have liked a survey option to sit within the system to help with evaluation. Hopefully that is being developed as part of the product development. Review Source Response from sfG Software May 4, 2017 The great news is that there is now a survey option to help with evaluation. This allows you to create multiple surveys for different groups of users at different times, e.g. to get mentee feedback at the midpoint and then again at the end of a mentoring program. The results can be tracked and analysed in MentorNet or exported to Excel. TS Tom S. CEO (2014-2021) Non-Profit Organization Management Used the software for: 2+ years ### "Great platform and quick/helpful support from the team" January 9, 2022 5.0 Very positive Pros Intuitive navigation. Helpful for monitoring and safeguarding. Cons Integrating with other systems (Views etc) was trickier but it was very effective as a stand alone tool for our mentoring programme. Review Source GC Gaelle C. Managing Consultant Management Consulting Used the software for: 2+ years ### "MentorNet for mentoring programme management" January 17, 2022 5.0 Pros We value the ability to create customised mentor reports and easy track the progress of our mentors through our programmes, as well as the ability to process their expense invoices in one place. Cons None! Review Source RM Rose M. Policy Analyst Legal Services Used the software for: 2+ years ### "E-Mentoring Review" February 8, 2022 5.0 Pros \- Outstanding customer support, always very supportive and prompt - We were able to customise our platform to suit our needs - Reporting was set up to operate efficiently and smoothly Cons \- Better functionality to delete out-of-date/inactive users - Notifications to delete out-of-date/inactive users Review Source VR Victoria R. Programme Co-ordinator Medical Practice Used the software for: 1-2 years ### "sFG MentorNet" January 18, 2022 5.0 Working with SfG MentorNet is great. Always feel valued and that our opinions or thoughts are heard and recognised. Support is readily available, with quick response rates and a friendly team. Pros MentorNet is user and admin friendly, easy to use and logically laid out. The Support staff as so helpful and very quick to respond to queries and receptive to update requests. Cons The user guides could be made to look more eye catching/ interesting. Review Source AM Angela M. Principal Lecturer Education Management Used the software for: 2+ years ### "Great software for use with our industry mentoring programme - highly recommended" May 3, 2017 5.0 See review Pros The software is easy to use and the support we have received from the MentorNet team has been superb. They have helped us customise the software for use with our programme and are very responsive when asked to help. Our mentoring programme has increased from 100 to almost 500 users and MentorNet has coped admirably with the increase. Cons There are some further things we would like in terms of functionality but even then the MentorNet team are willing to listen and work with us to see if more bespoke features are possible Review Source PM Peter M. Director Civic & Social Organization Used the software for: 6-12 months ### "Perfect for e-mentoring. Highly configurable and scaleable. Well designed." May 9, 2017 5.0 Enable us to start and run a successful e-mentoring scheme for project managers. Pros Ease of use with a familiar feel. Scalable. Excellent support if anything goes wrong. Good administrator functions which allows easy management of the mentoring scheme. Operates on tablets, phones and PCs. Cons The registration process slightly clunky but is being updated at the next release. The Skills & Expertise section can be confusing - again I understand that this is being addressed. Review Source JM Judith M. Learning & Systems Specialist Used the software for: 1-2 years ### "This system allows ease of use whilst still providing the advanced functionality that you expect" May 3, 2017 5.0 Pros I like the range of features that allow mentors and mentees to engage with each other. This applies to both a one-to-one engagement or a peer forum. Through sharing of documents, logging activity and sending direct messages or connecting on Skype it allows for strong facilitation and enabling of Mentoring relationships Cons There is still some work on system notifications needed for things like matching request alerts to better manage instance responses Review Source Similar Products Featured ## Related categories [Mentoring](https://www.capterra.com/mentoring-software/)