# SmarterSelect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmarterSelect Software - reviews, pricing plans, popular comparisons to other Scholarship Management products and more.

Source: https://www.capterra.com/p/140270/SmarterSelect

---

# 

 SmarterSelect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SmarterSelect

## What is SmarterSelect?

With an over 95% customer retention rate and over 98% customer satisfaction rate, SmarterSelect provides a comprehensive, yet easy-to-use, online application management solution for scholarships, grants, awards, fellowships, data collection, etc. Create, collect, analyze, and evaluate applications using our mobile-responsive user interface, text message notifications, inline calculations, dynamic application rules, online recommendations, file uploads, and much, much more.

## What is SmarterSelect used for?

[Scholarship Management](https://www.capterra.com/scholarship-management-software/)[Grant Management](https://www.capterra.com/grant-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 227 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Starting price

$2000

Per Feature, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SmarterSelect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smarterselect.com&name=SmarterSelect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmarterSelect

4.4 (227)

VS.

[4.6 (73)](https://www.capterra.com/p/140294/OpenWater-Awards/reviews/)

Starting Price

$2000

Per Feature, Per Year

Starting Price

$5100

Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (227)

Ease Of Use

4.2 (73)

Value For Money

4.5 (207)

Value For Money

4.3 (64)

Customer Service

4.5 (203)

Customer Service

4.9 (70)

## SmarterSelect alternatives

[4.3 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

Starting price

$3500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (705)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (40)](https://www.capterra.com/p/232111/RQ-Awards/reviews/)

Starting price

$1275.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (22)](https://www.capterra.com/p/201478/Electronic-Form-Solutions/reviews/)

Starting price

$900.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/140270/SmarterSelect/alternatives/)

## FAQs about SmarterSelect

Overview

### What problems does SmarterSelect solve?

SmarterSelect helps teams replace paper-heavy scholarship, grant, award, and volunteer application workflows with one organized online system. It solves manual sorting, duplicate applicant data, reviewer coordination, status communication, and reporting bottlenecks through common applications, matching, evaluations, and exports. Foundations, scholarship coordinators, nonprofit staff, and volunteer review committees benefit most.

Answer based on 163 reviews

Overview

### Which roles and teams benefit most from SmarterSelect?

SmarterSelect is most used by nonprofit executives, program teams, and administrative staff managing applications, scholarships, grants, and internal review workflows. Executive directors and presidents use it for oversight and decision-making, while program managers, coordinators, and assistants streamline form collection, applicant evaluation, communication, and operational tracking across funding programs.

Answer based on 226 reviews

Overview

### What company size and industries is SmarterSelect built for?

SmarterSelect serves small businesses most of all, with 90% of reviewers from that segment, especially Non-Profit Organization Management at 49%. It is built for community, private, and education foundations, associations, higher education organizations, and corporations, with Education Management at 17% and Philanthropy at 7%, often for scholarship management.

Answer based on 227 reviews

Features and Usability

### What are the key features of SmarterSelect?

SmarterSelect includes core scholarship management and grant application management tools like customizable forms, customizable questions, applicant tracking, and deadline management. Differentiating features include evaluator access with scoring and reviewer management, matching questionnaires, bulk email reminders, and data export to Excel or CSV for reporting and award tracking.

Answer based on 80 reviews

Integrations

### Which third-party tools and platforms does SmarterSelect integrate with?

SmarterSelect integrates with Zapier for connections to third-party apps and workflows. This provides a single integration path for linking SmarterSelect with other business tools through Zapier-supported automations and data transfers.

Answer based on 5 reviews

Getting Started and Support

### How easy is it to onboard and train a team on SmarterSelect?

SmarterSelect offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say evaluators, volunteers, and nontechnical staff usually learn basic tasks quickly, often with minimal guidance. Admins who build applications, scoring, reports, and reviewer assignments tend to need more time, with some citing a noticeable learning curve.

Answer based on 21 reviews

Getting Started and Support

### What customer support options does SmarterSelect offer, and how do users rate the experience?

SmarterSelect offers email/help desk, FAQ/forum, a knowledge base, and chat. Users generally describe support as responsive, helpful, and quick to follow up, with solid self-service resources. Some report occasional delays during complex issues, mixed chat results, and frustration when explaining urgent problems through written requests.

Answer based on 80 reviews

Security

### How good is SmarterSelect for evaluator access?

SmarterSelect gives evaluators online access to applications, scoring tools, and notes, which helps committees review from anywhere. Scholarship teams, grant staff, and small organizations value easier assignment and fewer in-person meetings, though some mention a learning curve, confusing evaluator setup, limited views for comments, and tier-based feature restrictions.

Answer based on 40 reviews

Features and Usability

### How well does SmarterSelect handle applicant review?

SmarterSelect makes applicant review easier by keeping applications, scoring, notes, and communication in one place. Grantmakers, scholarship teams, and small nonprofits like the custom forms, screening tools, and reviewer summaries, though some report clunky grouping, limited branding, confusing applicant-name displays, and missing notifications when reviews finish.

Answer based on 75 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Questions

4.5 (57)

66.67% of 57 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Data Import/Export

4.0 (51)

66.67% of 51 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Customizable Forms

4.3 (42)

59.52% of 42 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Applicant Tracking

4.4 (37)

64.86% of 37 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Grant Application Management

4.2 (33)

81.82% of 33 reviewers that rated this feature as important or highly important

Track and manage the status of grant applications

Reviewer Management

4.0 (30)

63.33% of 30 reviewers that rated this feature as important or highly important

Ability that helps reviewers analyze applications, add comments/notes, and more

SmarterSelect 46 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Gateway through which end users can update personal information, track their applications, and more

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track, manage and store the applications of potential future members, customers or candidates

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Review and analyze existing information across documents

Electronically collect payments for goods or services

Reminders sent via email

Software designed for grantmakers

Software specialized for non-profit organizations

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Store, manage and track all forms in a centralized location

Track and manage the status of grant applications

Track grant submission requirements, deadlines, and financial documentation for awarded grants

Monitor application statuses, proposals and award funds

Create and track interviews with a reminder system

Add, store and access information pertaining to members

Manage and handle various international currencies

Preview materials before finalizing projects

Reporting on how each user, task or process has advanced since its initiation

Ratings/Reviews

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Ability that helps reviewers analyze applications, add comments/notes, and more

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

Ability that lets users rebrand the software to make it look like their own

Get Advice

We can help you find the software with the features you need.

Features

4.2 (227)

4.2

Based on 227 reviews

## Pricing

Value for money

4.5 (207)

Free Trial

Basic

$2,000

Per Feature,Per Year

Value for money

4.5 (207)

4.5

Based on 207 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (203)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (203)

4.5

Based on 203 reviews

## User reviews

Overall rating

4.4

Based on 227 reviews

Filter by rating

5(117)

4(94)

3(12)

2(4)

1(0)

Mentioned topic

Sorted by most recent

SM

Stephanie M.

Project Lead for the OSV Challenge

Non-Profit Organization Management

### "We will keeping on using Smarter Select"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 21, 2022

Smarter Select has helped us expedite our goals with the OSV Challenge and that has been wildly beneficial.

Pros

We were able to design and customize each of our applications. The onboarding for the program was easy. We also liked the features that we would use with the evaluators as well.

Cons

There are a few components of the exporting system that aren't as intuitive as the rest of the system.

Switched from

[Fluxx Grantmaker](https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/)

Fluxx was difficult to navigate and use

Reasons for choosing SmarterSelect

We were able to onboard the program quickly and easily

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Nadine P.

Consulting Program Officer

Philanthropy

### "Needs more Customization"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

September 21, 2022

I got the job done. But it could have an easier interface for applicants and staff.

Pros

Can't say. I don't have more to say so I will ramble on. This is part of the problem....

Cons

Applicants had a hard time uploading content for the portfolio. Also difficult to select filters via categories.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tressa S.

Foundation Director

Education Management

### "Great for the value - cumbersome to learn. "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 21, 2022

SmarterSelect has been an effective tool for scholarship management and tracking. The online training forums move very quickly. I can usually find posts of similar issues when troubleshooting which is nice to resolve and move on.

Pros

I have no basis for comparison with other software. I feel SmarterSelect is a great value, especially for smaller organizations. It provides all of the functions needed.

Cons

I'm not sure that I've learned all of the many tools available in this software. I dislike the long pause in between changing from one option to another. I wish once you left a record, it didn't leave a separate tab open. Ideally, it would so convenient to be able to have multiple views at one time.

Reasons for choosing SmarterSelect

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FO

Florence O.

Country Representative

Education Management

### "SWOT analysis of SmarterSelect"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 20, 2022

We are able to store applicants data for reference. Applicants can use it in any part of the world. It has made life easier.

Pros

The data storage. The importing and exporting of applicant details.

Cons

It is a cumbersome process. It takes about 3 to 4 hours for some one to fill.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

David F.

Professor of Marketing

Education Management

### "It works for scholarships, grants and more"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 19, 2022

We use SmarterSelect in conjunction with our parent organization who uses it for scholarships. We use it to track conference submissions. While it is more designed for scholarship and grant use, it serves well for what we do.

Pros

The best part is the ability to download PDFs of all submissions to work with offline.

Cons

Menu system is clunky until you get very comfortable navigating it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Alyssa P.

Program Director

Non-Profit Organization Management

### "Great Scholarship Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 19, 2022

Not only is this easy for our applicants, but has made reviewing and scoring the applications simple as well.

Pros

It is very user friendly and customizable to meet the needs of our scholarship application and reviewers.

Cons

I would like it to be a little easier to quickly view an application or see which sections they have completed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Chris S.

Executive Director

Non-Profit Organization Management

### "SmarterSelect has taken our Foundation to a new level"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 19, 2022

SPSEF manages over 30 unique scholarship funds, and another six individual grant funds. WE are a small shop with only 1.5 FTE. SmarterSelect allows us to manage and process over 800 applications annually. When we made the decision to migrate over to Smarter Select, we found that we spend muck less time in the management process, which allowed us to spend more time fundraising and working with recipients and donors.

Pros

The software allows me to easily create a new scholarship application that is unique and reflective of the donors desires. The fact that I can continue to access data from previous years allows me to remain in contact with our recipients.

Cons

The integration inner business was not difficult. Right out of the box, there is a steep learning curve. However, the customer support is very responsive and helpful. I have suggested a few enhancements over the years and have found that SmarterSelect was eager to listen to my concerns and If they could not provide a workaround they will often fix the issue in a subsequent update.

Reasons for choosing SmarterSelect

As I evaluated both platforms, I quickly realized that SmarterSelect could be more customized to our business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Nadine P.

Development Coordinator

Museums and Institutions

### "Not user friendly"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

September 19, 2022

Pros

I can't say I liked too much. It is not user friendly to our staff or the applicants that were filling it out for an awards ceremony we do once a year.

Cons

There was not enough training. Staff that was here when we originally started using the program are no longer here. I was told they only do one training session, had to beg for another. Customer service was very good because I had no idea how to do reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GG

Grace G.

Assistant Director of Education and Leadership Initiatives

Education Management

### "Gets the job done"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

September 19, 2022

Pros

The evaluation of applications is a useful feature

Cons

Changing and updating programs and forms is not always intuitive. Assigning evaluators can be confusing and the program logic doesn't always work on the first try setting it up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Beth M.

Director of Data & Evaluation

Non-Profit Organization Management

### "SmarterSelect Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 16, 2022

SmarterSelect has made it possible for our organization to grow our programs quickly by streamlining our application processes.

Pros

It is easy to create customized forms in SmarterSelect, to evaluate and assign students to programs, and to email students directly through SmarterSelect.

Cons

It can be difficult to manage applications when you want to take into account multiple evaluations

Switched from

[FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)

SmarterSelect is a dedicated application management platform and has the tools we need to make application review and admissions more efficient and effective.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/140270/SmarterSelect/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[RQ Platform vs SmarterSelect](https://www.capterra.com/compare/140270-232111/SmarterSelect-vs-RQ-Awards)[Submittable vs SmarterSelect](https://www.capterra.com/compare/140270-158382/SmarterSelect-vs-Submittable)

[SurveyMonkey Apply vs SmarterSelect](https://www.capterra.com/compare/123374-140270/SurveyMonkey-Apply-vs-SmarterSelect)[Award Force vs SmarterSelect](https://www.capterra.com/compare/140270-148148/SmarterSelect-vs-Award-Force)