# Page 9 | SmarterSelect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is SmarterSelect the right Scholarship Management solution for you? Explore 227 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140270/SmarterSelect/reviews --- SmarterSelect 4.4 (227) [View alternatives](https://www.capterra.com/p/140270/SmarterSelect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of SmarterSelect ## Showing most helpful reviews Showing 201-225 of 227 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LB Lawrence B. Administrator Higher Education Used the software for: 1-2 years ### "Great function; expensive for small programs?" November 3, 2018 4.0 Pros It's straightforward for applicants and evaluators to use? Cons We a small private scholarship program? Paying for some of the automatic features would cost the equivalent of a scholarship each year. Review Source SB Scott B. President Non-Profit Organization Management Used the software for: 2+ years ### "SmaterSelect Survey" August 29, 2016 5.0 Very positive experience. The program handles our needs very well. Is is very good and strong attention from support. Ease in crafting applications and doing evals. Pros How they handle recommendations, ease of use for applicant, ability to have multiple applications/programs under one account. Cons format of PDF when application is outputted. Big price jump between low end and mid-level. Review Source BH Brienne H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Smarty Pants" November 9, 2018 5.0 SmarterSelect helps keep our scholarships and grants processing organized and in one place. Pros Everything is in one place - our students, evaluators, and even grantees can use this product. Cons The "back office" is still a little confusing and not intuitive like newer software - but with some work and customer support - we keep figuring it out. Review Source RM Rosybell M. Gift Officer, Donor Relations, and Scholarships Used the software for: Less than 6 months ### "Very informative and helpful" December 4, 2017 5.0 Pros There are a lot of opportunities for customization and it is relatively user-friendly. It also very easy to track. Cons There are no integrations with sales force at the level that we currently have. It would be great if the integration were automatic, irregardless of your package. Review Source dM dana M. Associate Director Education Management Used the software for: Less than 6 months ### "New User" November 9, 2018 4.0 Pros We are still in the application development stage and have not actually used it yet in the real world. So far creating the application has been simple and it looks nice. Cons I do not have any cons yet and will hold off on judging until we have completed an application cycle. Review Source NS Nancy S. Exec. Dir. Non-Profit Organization Management Used the software for: 6-12 months ### "Scholarship and Grant Review Software" August 29, 2016 5.0 We use this product for grants and scholarship review. It has made this process much easier for us. Pros I like that our recipients can submit all of their information on-line Cons There are some features that are less intuitive, written explanations or support features for evaluators would be useful. Review Source VR Verified Reviewer Marketing Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "Smarter Select Software" November 9, 2018 5.0 My company is using SmarterSelects for scholarship applications. It has been a very beneficial tool in keeping all the applicants and their materials in order. Pros What I like most about Smarter Select is its ease of use! As someone with minimal experience using this type of programming, I found it pretty user friendly. Cons I have used SmarterSelect for about a year now and can say I am pretty satisfied with results so far. No real complaints! Review Source LS Lynette S. Executive Director Used the software for: 6-12 months ### "This has been a positive experience for the most part. The platform is easy for our users." November 16, 2017 3.0 Pros The text-back function fits with the way students receive information. The user support team is always helpful. Cons It is difficult to run the reports we'd like to run. User support helps, but because you get a different user support rep with each request they don't always know the history. Review Source CC Cari C. Senior Admin Used the software for: 2+ years ### "Easy Application Process!" November 16, 2017 5.0 Pros It is super easy to create an application in this system as well as distribute to reviews. Great software! Cons We sometimes have issues creating reviewers sometimes - they don't receive the setup email. We also have an issue with the system being slow when we have 1000+ applications. Review Source BC Basha C. Associate Director of Communication Non-Profit Organization Management Used the software for: 6-12 months ### "Very easy to use and edit." December 4, 2017 5.0 Chapter Feedback. Pros The ability to have multiple applications live at once. The ease of customizing the applications is nice. Cons The reports are hard to read in PDF. Maybe add an option to create variations of the same form. Overall it is great. Review Source NL Natasha L. Bursary and Scholarship Support Used the software for: Less than 6 months ### "Great!" November 17, 2017 3.0 Pros It is pretty straight forward, easy going. I love that I am able to easily locate duplicate applications. Cons The wait time for a new page to load is a little too long for my liking. If that would speed up it would be great! Review Source KR Kathryn R. HR Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "SmarterSelect" November 13, 2018 5.0 Pros That SmarterSelect keeps all of my applicants in one place. Cons That it only works best in Google Chrome. Review Source EK Emily K. Director of Development Used the software for: 1-2 years ### "We have found Smarter Select very user friendly for both applicants and reviewers" December 4, 2017 5.0 Pros The ease of creating an application as well as communicating with applicants and reviewers through the system. Cons The ability to organize the reviews once they have been done is a little more limited than I would like. Review Source NP Nicole P. Foundation & Administration Manager Used the software for: 6-12 months ### "Great! First time using an application software and have nothing but good reviews. " November 16, 2017 5.0 Pros The ease of use. I find it very easy to alter and create new applications. The customer service team is great and always answers my questions in a timely manner. My review committee has nothing but good things to say about the program. It has made our review process so much easier, quicker and efficient. Cons I do not have any bad reviews about Smarter Select. The only thing that is a complaint is that sometimes the formatting comes across strange, just like spacing in between questions and such. I don't believe there is a fix for that, that I can utilize. Review Source JP Jill P. Education Manager Education Management Used the software for: 6-12 months ### "This software has saved my life. It used to take me 1.5 hours/day to open mail and sort applications" November 28, 2017 5.0 It saves a tremendous amount of time and work for me. Pros It's very time saving and I don't have people calling to ask if their application is complete. Our application rate went up by 80 the first year! Cons I would like for the attachments to print along with the rest of the application with the click of a button. Review Source ES Eileen S. Grants Manager Non-Profit Organization Management Used the software for: 2+ years ### "Smarter Select- An excellent choice for scholarship and grants management" November 2, 2018 5.0 With Smarter Select, our application and review processes are quick and easy. Pros It is user friendly for both applicants and reviewers, and very straight forward for creating applications. Cons We have had a few hiccups here and there, but my questions are always answered and problems are always solved within a day, if not hours. Review Source JD John D. Director Higher Education Used the software for: 1-2 years ### "Great scholarship platform for the money" November 2, 2018 5.0 Pros It's great at helping us easily and efficiently capture scholarship applications, track applicant information and review applications. Cons It's not the most user friendly and intuitive when it comes to creating applications. Running reports is more challenging than it should be and customer support isn't always immediately available. I'd like to have the opportunity to jump on a quick phone call with customer support, but that's not usually available. Review Source AS Amber S. Program Director Non-Profit Organization Management Used the software for: 1-2 years ### "Good bang for your buck!" November 8, 2018 4.0 Other similar programs were double the price. Once you get the hang of it, SmarterSelect is easy to use and saves a lot of time and money. Pros The software seems fairly easy for the applicant and the reviewers. Cons It takes a while to figure out how to set everything up if you are not used to this type of software. Review Source JWW Jennifer White W. program assistant Religious Institutions Used the software for: 1-2 years ### "Awesomesauce" November 12, 2018 4.0 I love the customer support best! I can ask tons of questions ! Pros I love that I can see multiple cycles at one time! I also like that I can pull reports of specific information to share with our teams. Cons It can be a bit of a learning curve.... BUT when you get it....its quick and easy. Review Source TH Tashfia H. Coordinator of Community Impact Non-Profit Organization Management Used the software for: Less than 6 months ### "It's difficult to figure out for new users but seems like a good software once you get used to it." December 4, 2017 4.0 Pros Once you figure it out, it's easy enough to use as needed. Customer support was great and very responsive. Cons It was not intuitive for me as a new user. The language of the software does not seem very intuitive- a program being like a cover sheet of an application, the form being the actual application but "form" not being listed in a way that makes it seem like it's a part of the editing process. Review Source KS Kathryn S. Payroll Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "My experiance using this software was applicant management. It was overall great!" March 8, 2018 4.0 Pros The customer service is great! I had many many questions while I was needing the software during out heavy recruiting season. Cons The software is somewhat confusing and there seems to be glitches in the system. Everything that I found out was incorrect however was easily fixable which I greatly appreciated. Review Source EF Erin F. Director of Institutional Effectiveness and Advanc Education Management Used the software for: Less than 6 months ### "Perry Tech" August 29, 2016 4.0 Once you get used to the platform it is really quite easy to build stuff. Support has been more than helpful when I have had questions. Made for a quick and easy transition from what we were using. Pros Flexibility, ease of use Cons Getting to the right question to edit can be a little challenging in the program. You can't just click to edit. Review Source KJ Karen J. Grant and Scholarship Specialist Used the software for: 1-2 years ### "The customer service is amazing. I know that I will receive the help I need." November 28, 2017 5.0 Pros It is very easy to use. Also, I like that I am able to customize the application so it includes only what we need. Review Source TD Tory D. Member Engagement Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Application Process" November 21, 2018 5.0 Pros Makes our grant and research study application simpler on all ends! Cons Takes some time to get everything set-up. Review Source RT Ryan T. Data Manager Used the software for: Less than 6 months ### "I have used Smarter Select for scholarship applications." November 16, 2017 4.0 Pros It's fairly straight forward and integrates with Salesforce. The user interface is pretty. My team seems to like it. Cons It would be nice if it attempted to auto-fill the field to field integration, such that I could just make corrections where needed. 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