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Transform your institution's student awards program and revolutionize its donor stewardship practices with Blackbaud Award Management (formerly AcademicWorks). Built for higher education institutions of all types and sizes, this cloud-based solution serves as the catalyst to improve student access to awards and scholarship funds, create impactful stewardship practices, and enhance cross-functional visibility throughout the scholarship process. Learn more about Blackbaud Award Management.
Provider
Blackbaud
Located In
United States
Foundation
1981
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, Videos, Webinars, In Person
Support
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat
Over 500 institutions and foundations have revolutionized their scholarship management process with Blackbaud Award Management. We serve higher education institutions of all types and sizes.
Content Source: Blackbaud Award Management
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Blackbaud Award Management Reviews
Pros
Academic works has provided me with the confidence that my students are getting some of the best help they can to find scholarships.
Making changes is super easy and the ability to add notes is great. Customer support is also excellent.
We love the software because it is easy to use, and has revolutionized our process. The main reason we love the software is of the excellent customer support and service that we receive.
I love Academic Works the more that I use it. I am very happy that this is the software we chose.
Cons
The interface can be clunky and often times, setting up a new scholarship can be problematic (redundancies don't always prevent transcription errors).
The Reviewer portal is a bit cumbersome. Our departments scholarship committees find it difficult to use.
I have missed updating dates in the application from year to year.
I used to be able to call and get someone on the phone or online chat with someone. Now, I always have to leave a message and never get anyone on the online chat.
"Academicworks"
Overall: Well as per overall experience it is very good software.it save paperwork.it is simply and easy to create and manage records.user messaging ability is very good.as well as we can track recipient information.the grid view is very user friendly...We can see lot of information and any combination.at the end it saves our energy, resources and time.
Pros: Let's discuss about this software....It is very easy to use and a cloud based software.using this single software we can combine multiple tasks.if we talk about accuracy it is very powerful tool.it save out lot of time.
Cons: The turnaround time for support is slow.the awards screen should be clear.rest of the things are fine.
"One of the very first to trust in David Welch and Academic Works and STILL HAPPY with that decision!"
Overall: Ease of use for my students; easy for my Satellite Campus Directors and Deans; Confidence that student data is safe.
Pros: I love that it's so easy to use and so simple for my students. It saves me so much time by sending out notices to the applicants and notifying me when students have completed their post-acceptance. The review process is also user friendly for my board members who take time from very busy schedules to review applicants' essays. The renewal process is even simple. I love being able to make queries in the grid and manipulate the way I need to view the data during the award process. The lady who used it the first year for our Development office suffered a stroke and was totally incapacitated No one else in the college had ever used the software I was assigned to take over the entire scholarship process and the staff at Academic Works made it so easy for me. I was in on the initial decision making and review of the product but actually being the administrator was different. I couldn't ask for a better support team. Last week I attended the round table in Murfreesboro, TN with Brandon Phipps presiding. It was a great day and it was so good to have a meeting with other users that was within driving distance.
Cons: I love the product but the turnaround time for support answers is sometimes slow. I would also like to have ALL scholarship applications "auto match" so that we could truthfully tell students that completion of one application matches them to all opportunities they qualify for. After students are "auto matched" notices should be sent to them requesting answers to any additional questions for a particular opportunity or documents that they need to complete and upload.
"I used AcademicWorks to manage departmental scholarships awarded by a university."
Overall: Uniformity in the application for departmental scholarships was a key reason why we switched to this software.
Pros: Once reviewers were trained and set up, it made managing applications for scholarships uniform and consistent. It was easy to sort by various criteria, and the ability to have a totally blind review process for applications really made this software stand out in ensuring fairness in the awarding of university scholarships.
Cons: The lack of ability to quickly import users is a big drawback here. Individual reviewers and applicants do have to go in and finish their profile, which they often don't realize until it's too late, despite trying to communicate clearly and effectively.
"This software makes it incredibly easy to create and manage our all of our applications."
Overall: It allows us to easily manage all program applications in our department. It gives us the full ability to create and edit our own applications. In addition, it allows us to address user issues, compile all data in an excel sheet for our records, monitor opportunity acceptances and declines, and collect needed information during the post-acceptance process that has significantly improved our disbursement process.
Pros: I love the ease with which you can create and modify applications, the post-acceptance feature, and user messaging abilities. They enable you to craft applications in almost any way you need, easily address user issues, track recipient information, and ensure regular reminders to applicants and reviewers to increase response rate. The grid view and ability to modify columns is very user friendly and allows you to view a lot of information, and any combination of it, all at once.
Cons: Up until recently there was not a feature to automatically download uploaded materials, making it cumbersome to combine recipient applications into one portfolio. The feature has just been added, but does not work well with large numbers of entries and needs to be broken up. However, AcademicWorks is constantly improving and adding features.
"Blackbaud Award Management is great for Scholarship Awarding"
Pros: Blackbaud Award Management has made scholarship awarding easy for our college. We can easily collaborate with multiple departments to award, review, and update our scholarships. I love that we are able to connect Blackbaud to Ellucian Banner for even more collaboration through our university. We are able to update a student account and the updates reflect with a minute or two.
Cons: I feel that there is a lot of clicking involved when trying to award to students. I wish that there wasn't so many screens and clicking on different options to award one student. It's not much of an inconvenience so not really much to complain over.