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Over 400 institutions and foundation have revolutionized their scholarship management process with AcademicWorks. We serve 4-year public, 4-year private, community colleges, and community foundations

Product Details

The AcademicWorks integrated platform increases collegiate student access to scholarship funds, enhances cross-functional visibility throughout the process, and revolutionizes donor communication to drive the cycle of giving. Over 525 colleges, universities, and foundations have revolutionized their scholarship management and donor reporting process with AcademicWorks.

Contact Details

AcademicWorks

https://www.academicworks.com

Founded in 2010

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

AcademicWorks Features

Applicant Management
Applicant Portal
Commenting / Notes
Customizable Forms
Interview Management
Recommendations Management
Reviewer Management
Scoring
White Label
Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

AcademicWorks Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

Showing Most Helpful

Showing 26 of 26 reviews

Showing Most Helpful

Showing 26 of 26 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Jeana B.
Scholarship Specialist
Higher Education, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
May 4, 2017

“One of the very first to trust in David Welch and Academic Works and STILL HAPPY with that decision!”

OverallEase of use for my students; easy for my Satellite Campus Directors and Deans; Confidence that student data is safe.
ProsI love that it's so easy to use and so simple for my students. It saves me so much time by sending out notices to the applicants and notifying me when students have completed their post-acceptance. The review process is also user friendly for my board members who take time from very busy schedules to review applicants' essays. The renewal process is even simple. I love being able to make queries in the grid and manipulate the way I need to view the data during the award process. The lady who used it the first year for our Development office suffered a stroke and was totally incapacitated No one else in the college had ever used the software I was assigned to take over the entire scholarship process and the staff at Academic Works made it so easy for me. I was in on the initial decision making and review of the product but actually being the administrator was different. I couldn't ask for a better support team. Last week I attended the round table in Murfreesboro, TN with Brandon Phipps presiding. It was a great day and it was so good to have a meeting with other users that was within driving distance.
ConsI love the product but the turnaround time for support answers is sometimes slow. I would also like to have ALL scholarship applications "auto match" so that we could truthfully tell students that completion of one application matches them to all opportunities they qualify for. After students are "auto matched" notices should be sent to them requesting answers to any additional questions for a particular opportunity or documents that they need to complete and upload.
Source: Capterra
May 4, 2017
Katrina F.
Program Administrator - Scholarships
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 4, 2017

“This software makes it incredibly easy to create and manage our all of our applications.”

OverallIt allows us to easily manage all program applications in our department. It gives us the full ability to create and edit our own applications. In addition, it allows us to address user issues, compile all data in an excel sheet for our records, monitor opportunity acceptances and declines, and collect needed information during the post-acceptance process that has significantly improved our disbursement process.
ProsI love the ease with which you can create and modify applications, the post-acceptance feature, and user messaging abilities. They enable you to craft applications in almost any way you need, easily address user issues, track recipient information, and ensure regular reminders to applicants and reviewers to increase response rate. The grid view and ability to modify columns is very user friendly and allows you to view a lot of information, and any combination of it, all at once.
ConsUp until recently there was not a feature to automatically download uploaded materials, making it cumbersome to combine recipient applications into one portfolio. The feature has just been added, but does not work well with large numbers of entries and needs to be broken up. However, AcademicWorks is constantly improving and adding features.
Source: Capterra
May 4, 2017
Vicki V.
Coordinator of Volunteer and Donor Relations
Higher Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
May 4, 2017

“Steep learning curve, but once we learned it very easy to use.”

OverallStudent accessability, streamline processes all over campus, saves paper and physical storage space. Easier to do research on students and share with donors.
ProsOnce you get the hang of it, it's pretty easy to use. Like the ability to add notes, and ease of making changes. Warning screens are good too. Overall readability has been good.
ConsThe awards screen for students could be clearer. I spend a lot of time explaining where to find how much they were awarded. From an administrator point very difficult to award a student in two award cycles from same scholarship (Student A receives a Fall award, then is also picked to receive a different amount in Spring), have not yet found a way to make that clear in a scholarship.
Source: Capterra
May 4, 2017
Janice H.
Director of Endowed Scholarships
Education Management, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
May 8, 2017

“Academic Works has changed the way I do my job!”

OverallWorking more efficiently (no errors, make awards quickly and timely) and reporting is easier.
ProsI love Academic Works! The auto-match feature matches eligible students who meet donor criteria. Award letters are automatically sent through the system with a click of a button! Donor thank you letters are also sent easily through the system.
ConsOnce a student is identified as not eligible or withdrawn from the University, there should be an easier way to remove this student so they do not get pulled into the awarding pool. Notes on a scholarship account should copy over year to year when setting up a new year.
Source: Capterra
May 8, 2017
Michelle S.
Sr. Associate Director of Scholarships
Higher Education, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
May 8, 2017

“This system has been a wonderful in increasing efficiency and improve donor contact.”

ProsWe really like having all the scholarships visible in one place for students, families and donors to view. No more searching the web for scholarship information. We have also like the ease in which you can communicate with students and others via the system which has saved time with individual emails. We have increased our scholarship applications due to the ease of accessing the application. Our students have given the software much praise. Lastly, real time reporting has been a life saver, not only with managing the day to day but providing data to management as a moments notice.
ConsThe Reviewer portal is a bit cumbersome. Our departments scholarship committees find it difficult to use.
Source: Capterra
May 8, 2017
Jonathan G.
Scholarship Coordinator
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
May 4, 2017

“Academic Works has revolutionized our scholarship process!! ”

ProsWe love the software because it is easy to use, and has revolutionized our process. The main reason we love the software is of the excellent customer support and service that we receive. The entire staff always goes above and beyond to answer questions, and find solutions that will work for the problem you have. They are always thinking outside the box for ways to make my job easier!
Source: Capterra
May 4, 2017
Melonie B.
Director of University Scholarships
Education Management, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 5, 2017

“Best support team I've ever worked with in 25 years of dealing with third party vendors.”

OverallWe have streamlined our scholarships process from application to award and now have a single platform for use by students and staff ensuring consistency across all stages of the process
ProsFlexibility of the product and how it works across a very decentralized campus. We have ability to design different features for our various colleges and programs that fit their individual needs.
Source: Capterra
May 5, 2017
Krista A.
Scholarship Manager
Non-Profit Organization Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
May 4, 2017

“I love AcademicWorks for how simple it is for kids to apply for their scholarship applications. ”

ProsI love how easy it is to close out a scholarship and clone the applications for the next scholarship season. The review process is also very easy to work with as a reviewer and admin.
ConsI have missed updating dates in the application from year to year. It would be nice if the dates were highlighted or standout a little more.
Source: Capterra
May 4, 2017
James O.
Asst. Director
Higher Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
May 4, 2017

“Great product. If you are a decentralized school, good luck. Not an AW fault but college personell”

ProsUser friendly. One-applications for campus...though you are likely to find old-timers in Department who are incapable of adapting to a new process.
Constakes a lot of set-up time on the front end and if your college hasnt provide ample support, its a lot of work for a few people
Source: Capterra
May 4, 2017
Trisha M.
FA Advisor
Financial Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
May 4, 2017

“I love Academic Works the more that I use it! I am very happy that this is the software we chose! ”

OverallI makes my world of scholarship processing and reporting so much easier and much more effective!!
ProsIt is easy to use and has great reporting functionality!! I like how there is multiple ways to access information within the system. The grid and dashboard are my favs!
ConsThere are some enhancements I would like to see in the near future, however I know Academic Works is working on these!
Source: Capterra
May 4, 2017
Verified Reviewer
Philanthropy, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 7, 2018

“AcademicWorks is one of the top choices for scholarship management”

OverallAcademicWorks allows my foundation to coordinate thousands of applications and deliver several million dollars in scholarships each year. Without AcademicWorks we could not contain the high volume of communication and coordination needed to fulfill our mission.
ProsAcademicWorks makes it easy to coordinate reviews, autoassign reviewers, score applications and execute scholarships.
ConsThe interface can be clunky and often times, setting up a new scholarship can be problematic (redundancies don't always prevent transcription errors). It can be hard to track where scholarships are in the process.
Reviewer Source 
Source: Capterra
March 7, 2018
Lisa F.
Information Specialist
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Source: Capterra
February 5, 2016

“Second year of scholarship awards”

OverallI've been working with the software since we went live on September 1, 2014. We are in our second cycle of awards. We award twice in an academic year - once in the fall and once in the spring. Spring is the bigger of the two: 130 scholarships vs. 70 in the fall. Pros; organized, eliminates paper, screens applicants, communicates via email. Cons; students don't always take the necessary 'apply-to' step, reference requests are difficult, can't delete anything and sometimes changes can't be made. Customer Service: I rated Customer Service a bit lower than I would have last year because I have seen a significant change. I used to be able to call and get someone on the phone or online chat with someone. Now, I always have to leave a message and never get anyone on the online chat. I realize you have a much bigger customer base now and I can definitely see the results in the Customer Service. Conference: I was at the conference again this past year where the company spoke about the new direction it is going with donor information. I get that a company is always looking to find new opportunities and new customers but I was disappointed because I felt that your main focus was moving away from the scholarship management piece. I hope you will continue to try and improve the scholarship management software. It's a great product but I think it could be even better!
Source: Capterra
February 5, 2016
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Ritu s.
Lecturer
Higher Education, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 15, 2018

“Academicworks”

OverallWell as per overall experience it is very good software.it save paperwork.it is simply and easy to create and manage records.user messaging ability is very good.as well as we can track recipient information.the grid view is very user friendly...We can see lot of information and any combination.at the end it saves our energy, resources and time.
ProsLet's discuss about this software....It is very easy to use and a cloud based software.using this single software we can combine multiple tasks.if we talk about accuracy it is very powerful tool.it save out lot of time.
ConsThe turnaround time for support is slow.the awards screen should be clear.rest of the things are fine.
Reviewer Source 
Source: Capterra
November 15, 2018
Avatar Image
Amy G.
Graduate Teaching Assistant
Higher Education, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 26, 2018

“Software for Student Success in Scholarships”

OverallAcademic works has provided me with the confidence that my students are getting some of the best help they can to find scholarships. A simple internet search cannot suffice when it comes to tacking the wide range of scholarships and as an education I want to ensure that all students know the opportunities available to them
ProsAs an instructor in higher education, I often help students find scholarships. Academic Works helps us to match student interests and qualifications with scholarships. I am most impressed with the accuracy and depth of the results. One word to describe this software is "personalized."
ConsBecause academic works is cloud based then you're reliant upon a strong WiFi connection. But, sometimes on big campuses the WiFi is not very strong or it malfunctions. Cloud based software can also cause browsers to crash more easily.
Reviewer Source 
Source: Capterra
November 26, 2018
Debbie M.
Project Admin
Non-Profit Organization Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 8, 2017

“I find AW' system to be inexpensive and very easy to use and ”

OverallIt takes less staff time to administer our scholarships since we went online with Academic Works. I also feel that we are getting better quality and more complete applications since we stopped accepting paper applications.
ProsI love that the software is easy to use, even for gen X'r. I also love the chat feature and help desk!
Source: Capterra
May 8, 2017
ivonne k.
Assistant Director of Scholarships
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
May 11, 2017

“Better communication with our students, management of scholarships. Easy to collect documentation ”

ProsEasy to identify eligible applicants, great features , ongoing enhancements and fantastic customer service
ConsIt is difficult to award a student in two award cycles from same scholarship and it could be challenging.
Source: Capterra
May 11, 2017
Judy W.
Finance/Database Administrator
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
February 1, 2016

“Great tool”

OverallWe used to have a paper application process which would require many reviewer meetings to narrow down the recipients. This process has made it much more streamlined for both the applicant & the reviewer. It still takes a lot of work on the back end to follow through with students that have either answered questions incorrectly or not completed the required questions thereby disqualifying from being considered for a particular opportunity. Also while I know this system was started as a opportunity based system, it would be helpful to be able to have a bit more reporting functionality from the applicant side of the system. I have students that are applying multiple years & would love to be able to sort/filter their applications. I think the BEST part about your system, is the responsiveness from your team. Even if I don't get the answer I want everybody is always looking at alternative ways that the system can be used.
Source: Capterra
February 1, 2016
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Daniel B.
Graduate Assistant
Higher Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
January 9, 2018

“I used AcademicWorks to manage departmental scholarships awarded by a university.”

OverallUniformity in the application for departmental scholarships was a key reason why we switched to this software.
ProsOnce reviewers were trained and set up, it made managing applications for scholarships uniform and consistent. It was easy to sort by various criteria, and the ability to have a totally blind review process for applications really made this software stand out in ensuring fairness in the awarding of university scholarships.
ConsThe lack of ability to quickly import users is a big drawback here. Individual reviewers and applicants do have to go in and finish their profile, which they often don't realize until it's too late, despite trying to communicate clearly and effectively.
Reviewer Source 
Source: Capterra
January 9, 2018
Jonathan C.
Associated Director of Financial Aid
Higher Education, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Source: Capterra
May 4, 2017

“It has been a bit challenging, but much of that is attributed to a shift in institutional approach.”

OverallIt has allowed our institution to provide more scholarships and resources to students.
ProsIt has a lot of features (which have yet to be implemented). It provides a fair way/approach for students to apply for as many scholarships as possible.
ConsIt has some limitations and you can't shut the website down. Students can continue to find it and apply even though the deadline has passed.
Source: Capterra
May 4, 2017
Ashley M.
Program Coordinator
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
July 3, 2018

“I use AcademicWorks to process scholarship applications.”

ProsI really like that AcademicWorks stores all of this information in a location I can access easily. Prior to AcademicWorks, I was doing everything through an Excel spreadsheet - which just isn't secure or reliable!
ConsOur process has always been to have students write a single essay to apply for all scholarships that we offer. This allows us to match them with the scholarship that fits them best. Through AcademicWorks, the student has the responsibility to apply for the scholarships they match with. This sounds great in theory, but we have over 250 scholarships so our students get overwhelmed and lose attention before seeing the entire list.
Reviewer Source 
Source: Capterra
July 3, 2018
Catherine R.
Scholarship Coordinator
Higher Education, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 8, 2017

“The experience has been great. Whenever I need help, customer support is always willing to help me.”

ProsUser friendly in most all uses. Ease of finding students when information is needed. Ability to post awards with emails going out instead of paper.
ConsEverything goes into an excel spreadsheet. Would like to have more ability to make queries with information needed. Would like my search bar to work. It only works half the time.
Source: Capterra
May 8, 2017
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Akhila M.
Assistant Professor
Higher Education, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 1, 2018

“Academicworks Review”

ProsThis is a scholarship software which is very useful for the institutions. I am working as assistant professor so this is very useful for identifying scholarship donors for my students and most attractive thing of this software is that by using this software we can easily renew scholarship.
ConsVery good software. I didn't find any cons.
Reviewer Source 
Source: Capterra
December 1, 2018
Davide D.
Lecturer
Higher Education, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 20, 2018

“Scholarship management website”

ProsThe website does its job by assisting and managing in the process of offering scholarships. It is easy to use and very intuitive.
ConsA little too expensive. If it was cheaper maybe even colleges with less economical availability would be able to afford it
Reviewer Source 
Source: Capterra
November 20, 2018
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Melissa J.
Student
Higher Education, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 21, 2018

“Super Easy To Use!!”

ProsMaking changes is super easy and the ability to add notes is great. Customer support is also excellent
ConsIt takes a lot of set up work when you first download the software.
Reviewer Source 
Source: Capterra
November 21, 2018
Jessica F.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
February 23, 2016

“Great expereince using Academic Works”

OverallThe system is very user friendly and the staff are very helpful and supportive.
Source: Capterra
February 23, 2016
Johnetha L.
Database Coordinator
Higher Education, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 11, 2018

“New Product”

ProsWe are just beginning to use AcademicWorks for our school. So far it has given us a way to simplify our scholarship tracking and allowed our campus to be on one accord.
ConsSet up can be extremely time consuming and tedious.
Reviewer Source 
Source: Capterra
October 11, 2018