AcademicWorks

4.5 / 5 18 reviews

Who Uses This Software?

Over 400 institutions and foundation have revolutionized their scholarship management process with AcademicWorks. We serve 4-year public, 4-year private, community colleges, and community foundations


Average Ratings

18 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • AcademicWorks
  • www.academicworks.com
  • Founded 2010
  • United States

About AcademicWorks

The AcademicWorks integrated platform increases collegiate student access to scholarship funds, enhances cross-functional visibility throughout the process, and revolutionizes donor communication to drive the cycle of giving. Over 525 colleges, universities, and foundations have revolutionized their scholarship management and donor reporting process with AcademicWorks.


AcademicWorks Features

  • Admissions Management
  • Alumni Management
  • Assessment Management
  • Curriculum Management
  • Faculty / Staff Management
  • Financial Aid Management
  • Fundraising Management
  • Housing Management
  • Scheduling
  • Student Information / Records
  • Student Portal
  • Applicant Management
  • Applicant Portal
  • Commenting / Notes
  • Customizable Forms
  • Interview Management
  • Recommendations Management
  • Reviewer Management
  • Scoring
  • White Label

AcademicWorks Reviews Recently Reviewed!

I think this software is great quality and easy to use.

Jun 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to run reports! Any report I need it is simple to get and the system processes it quickly!

Cons: Some features need improvement. I think that once an opportunity is archived, the user should still have the ability to access and update certain types of information.

Better communication with our students, management of scholarships. Easy to collect documentation

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Easy to identify eligible applicants, great features , ongoing enhancements and fantastic customer service

Cons: It is difficult to award a student in two award cycles from same scholarship and it could be challenging.

The experience has been great. Whenever I need help, customer support is always willing to help me.

May 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: User friendly in most all uses. Ease of finding students when information is needed. Ability to post awards with emails going out instead of paper.

Cons: Everything goes into an excel spreadsheet. Would like to have more ability to make queries with information needed. Would like my search bar to work. It only works half the time.

I find AW' system to be inexpensive and very easy to use and

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love that the software is easy to use, even for gen X'r. I also love the chat feature and help desk!

Overall: It takes less staff time to administer our scholarships since we went online with Academic Works. I also feel that we are getting better quality and more complete applications since we stopped accepting paper applications.

Academic Works has changed the way I do my job!

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I love Academic Works! The auto-match feature matches eligible students who meet donor criteria. Award letters are automatically sent through the system with a click of a button! Donor thank you letters are also sent easily through the system.

Cons: Once a student is identified as not eligible or withdrawn from the University, there should be an easier way to remove this student so they do not get pulled into the awarding pool. Notes on a scholarship account should copy over year to year when setting up a new year.

Overall: Working more efficiently (no errors, make awards quickly and timely) and reporting is easier.

This system has been a wonderful in increasing efficiency and improve donor contact.

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: We really like having all the scholarships visible in one place for students, families and donors to view. No more searching the web for scholarship information. We have also like the ease in which you can communicate with students and others via the system which has saved time with individual emails. We have increased our scholarship applications due to the ease of accessing the application. Our students have given the software much praise. Lastly, real time reporting has been a life saver, not only with managing the day to day but providing data to management as a moments notice.

Cons: The Reviewer portal is a bit cumbersome. Our departments scholarship committees find it difficult to use.

Best support team I've ever worked with in 25 years of dealing with third party vendors.

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Flexibility of the product and how it works across a very decentralized campus. We have ability to design different features for our various colleges and programs that fit their individual needs.

Overall: We have streamlined our scholarships process from application to award and now have a single platform for use by students and staff ensuring consistency across all stages of the process

Academic Works has revolutionized our scholarship process!!

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the software because it is easy to use, and has revolutionized our process. The main reason we love the software is of the excellent customer support and service that we receive. The entire staff always goes above and beyond to answer questions, and find solutions that will work for the problem you have. They are always thinking outside the box for ways to make my job easier!

One of the very first to trust in David Welch and Academic Works and STILL HAPPY with that decision!

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I love that it's so easy to use and so simple for my students. It saves me so much time by sending out notices to the applicants and notifying me when students have completed their post-acceptance. The review process is also user friendly for my board members who take time from very busy schedules to review applicants' essays. The renewal process is even simple. I love being able to make queries in the grid and manipulate the way I need to view the data during the award process. The lady who used it the first year for our Development office suffered a stroke and was totally incapacitated No one else in the college had ever used the software I was assigned to take over the entire scholarship process and the staff at Academic Works made it so easy for me. I was in on the initial decision making and review of the product but actually being the administrator was different. I couldn't ask for a better support team. Last week I attended the round table in Murfreesboro, TN with Brandon Phipps presiding. It was a great day and it was so good to have a meeting with other users that was within driving distance.

Cons: I love the product but the turnaround time for support answers is sometimes slow. I would also like to have ALL scholarship applications "auto match" so that we could truthfully tell students that completion of one application matches them to all opportunities they qualify for. After students are "auto matched" notices should be sent to them requesting answers to any additional questions for a particular opportunity or documents that they need to complete and upload.

Overall: Ease of use for my students; easy for my Satellite Campus Directors and Deans; Confidence that student data is safe.

Steep learning curve, but once we learned it very easy to use.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once you get the hang of it, it's pretty easy to use. Like the ability to add notes, and ease of making changes. Warning screens are good too. Overall readability has been good.

Cons: The awards screen for students could be clearer. I spend a lot of time explaining where to find how much they were awarded. From an administrator point very difficult to award a student in two award cycles from same scholarship (Student A receives a Fall award, then is also picked to receive a different amount in Spring), have not yet found a way to make that clear in a scholarship.

Overall: Student accessability, streamline processes all over campus, saves paper and physical storage space. Easier to do research on students and share with donors.

Great product. If you are a decentralized school, good luck. Not an AW fault but college personell

May 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly. One-applications for campus...though you are likely to find old-timers in Department who are incapable of adapting to a new process.

Cons: takes a lot of set-up time on the front end and if your college hasnt provide ample support, its a lot of work for a few people

It has been a bit challenging, but much of that is attributed to a shift in institutional approach.

May 04, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It has a lot of features (which have yet to be implemented). It provides a fair way/approach for students to apply for as many scholarships as possible.

Cons: It has some limitations and you can't shut the website down. Students can continue to find it and apply even though the deadline has passed.

Overall: It has allowed our institution to provide more scholarships and resources to students.

I love Academic Works the more that I use it! I am very happy that this is the software we chose!

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and has great reporting functionality!! I like how there is multiple ways to access information within the system. The grid and dashboard are my favs!

Cons: There are some enhancements I would like to see in the near future, however I know Academic Works is working on these!

Overall: I makes my world of scholarship processing and reporting so much easier and much more effective!!

This software makes it incredibly easy to create and manage our all of our applications.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease with which you can create and modify applications, the post-acceptance feature, and user messaging abilities. They enable you to craft applications in almost any way you need, easily address user issues, track recipient information, and ensure regular reminders to applicants and reviewers to increase response rate. The grid view and ability to modify columns is very user friendly and allows you to view a lot of information, and any combination of it, all at once.

Cons: Up until recently there was not a feature to automatically download uploaded materials, making it cumbersome to combine recipient applications into one portfolio. The feature has just been added, but does not work well with large numbers of entries and needs to be broken up. However, AcademicWorks is constantly improving and adding features.

Overall: It allows us to easily manage all program applications in our department. It gives us the full ability to create and edit our own applications. In addition, it allows us to address user issues, compile all data in an excel sheet for our records, monitor opportunity acceptances and declines, and collect needed information during the post-acceptance process that has significantly improved our disbursement process.

I love AcademicWorks for how simple it is for kids to apply for their scholarship applications.

May 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy it is to close out a scholarship and clone the applications for the next scholarship season. The review process is also very easy to work with as a reviewer and admin.

Cons: I have missed updating dates in the application from year to year. It would be nice if the dates were highlighted or standout a little more.

Great expereince using Academic Works

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system is very user friendly and the staff are very helpful and supportive.

Second year of scholarship awards

Feb 05, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: I've been working with the software since we went live on September 1, 2014. We are in our second cycle of awards. We award twice in an academic year - once in the fall and once in the spring. Spring is the bigger of the two: 130 scholarships vs. 70 in the fall.

Pros; organized, eliminates paper, screens applicants, communicates via email.

Cons; students don't always take the necessary 'apply-to' step, reference requests are difficult, can't delete anything and sometimes changes can't be made.

Customer Service: I rated Customer Service a bit lower than I would have last year because I have seen a significant change. I used to be able to call and get someone on the phone or online chat with someone. Now, I always have to leave a message and never get anyone on the online chat. I realize you have a much bigger customer base now and I can definitely see the results in the Customer Service.

Conference: I was at the conference again this past year where the company spoke about the new direction it is going with donor information. I get that a company is always looking to find new opportunities and new customers but I was disappointed because I felt that your main focus was moving away from the scholarship management piece. I hope you will continue to try and improve the scholarship management software. It's a great product but I think it could be even better!

Great tool

Feb 01, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used to have a paper application process which would require many reviewer meetings to narrow down the recipients. This process has made it much more streamlined for both the applicant & the reviewer. It still takes a lot of work on the back end to follow through with students that have either answered questions incorrectly or not completed the required questions thereby disqualifying from being considered for a particular opportunity. Also while I know this system was started as a opportunity based system, it would be helpful to be able to have a bit more reporting functionality from the applicant side of the system. I have students that are applying multiple years & would love to be able to sort/filter their applications.
I think the BEST part about your system, is the responsiveness from your team. Even if I don't get the answer I want everybody is always looking at alternative ways that the system can be used.