# Shuttlerock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Shuttlerock the right Content Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140295/Shuttlerock/reviews

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Shuttlerock

4.8 (10)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 12th, 2026

# Reviews of Shuttlerock

Ease of use

5.0

Customer Service

4.8

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Travis B.  
Director of Business Development  
  
Used the software for: 2+ years

### "If you need stock images - this is your solution"

December 13, 2017

5.0

You won't find a better solution for your stock photos.

Pros

There are more images and videos than a person could ever use. The search is extremely user-friendly, and image descriptions make it easy to get to what you are looking for quickly. The trick is not spending all your time browsing at the massive amount of offerings.

Cons

There are a great deal of images and sometimes you need to go through several pages to get just the right one. However, that's a small price to pay for what you get.

Review Source

EC

Erin C.  
Creative Team Lead, Brand & Advertising  
Airlines/Aviation  
Used the software for: Less than 6 months

### "American Airlines x Shuttlerock"

August 4, 2023

5.0

It's been fantastic! Super helpful to have a production team that can create impactful videos on a very quick turn.

Pros

Shuttlerock allows us to execute video creative smarter, not harder. It also helps us to utilize, repurpose, and scale the large library of assets that we currently have at our disposal. Shuttlerock's quick turn service has been a huge help to our marketing teams, and has given us better quality creative in less time.

Cons

Day-to-day project management seems to bottleneck a bit. We are currently considering the premium level subscription, partially due to this obstacle. For me to have to be the middleman between my different teams & shuttlerock cloud often results in project delays. Having a more hands on project/account manager would greatly help in this area.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

The creative assets that our in-house team was able to DIY in Canva just weren't cutting it. We knew we needed more dynamic, more engaging video content that was beyond our means.

Review Source

CF

Caline F.  
Content Marketing Specialist  
Consumer Goods  
Used the software for: Less than 6 months

### "Great Partners"

July 13, 2023

5.0

Shuttlerock is helping our company immensely with broadening our creative processes to go beyond our internal team members. We have a small, yet mighty creative team, and Shuttlerock is helping us with our project workflow immensely when it comes to product advertising via digital marketing.

Pros

Their team members are so helpful in managing your project flow, ensuring your relationship with their company has open communication, eager to help with any roadblocks. Very creative team members and can do the most with the smallest amount of information.

Cons

This is a hard question to answer, as Shuttlerock has been a great company to work with, but possibly the pricing.

Review Source

Response from Shuttlerock

July 14, 2023

Hi Caline, thanks for your feedback! Our Customer Success team works day in and day out to provide excellent and dependable creative support, so we will be sure to pass along your kind words. Thank you for being a Shuttlerock customer!

mA

mayowa A.  
digital Marketing manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Shuttlerock review "

July 10, 2023

4.0

overall I have a a great experience with shuttle rock

Pros

Collaboration with shuttlerrock team is great

Cons

Some times it takes a couple efforts to get the correct creative

Review Source

Response from Shuttlerock

July 14, 2023

Hi Mayowa, thank you for your review! We're very glad to hear that you're having a positive experience with our team and we appreciate your patience when we don't quite nail the creative the first time through. Hopefully our revisions workflow is helping you make tweaks quickly and easily. Have a great day!

MC

Matt C.  
Graphic Designer  
Food & Beverages  
Used the software for: 6-12 months

### "XRG Review for Shuttlerock"

May 25, 2023

5.0

Easy to use and good content

Pros

I like how it takes a lot of repetitive tasks that we have and streamlines it to a weekly turnaround

Cons

Sometimes if we need a project sooner than later, we would have to wait a minimum of 3 days. We would like a 1 day turnaround option.

Review Source

Response from Shuttlerock

May 30, 2023

Thanks for your review, Matt! We know how busy marketing and creative teams are these days so it's great to hear our service is helping you streamline the creative process. We're always looking for ways to improve so we'll pass along your feedback on turnaround teams to our product team. Cheers!

CC

Christian C.  
Digital Media Lead  
E-Learning  
Used the software for: Less than 6 months

### "Campus.edu Shuttlerock Review"

November 2, 2023

5.0

Pros

Shuttlerock has a great model that allows brands to quickly produce high-quality videos that are engaging and help drive performance

Cons

Having to submit all revisions via their platform was often not as easy as gathering our team's internal revisions on a Google doc and then sending that to our rep.

Review Source

AG

Adam G.  
Director of Employment Brand + Marketing  
Automotive  
Used the software for: 1-2 years

### "Great team, great product"

July 19, 2023

4.0

Pros

I like the fast turnaround. The team offers great customer service and quick turn results.

Cons

Not features, but sometimes a little more creative guidance on the end-product.

Review Source

Response from Shuttlerock

July 24, 2023

Hey Adam, great to hear that the quick project turnarounds are proving valuable for your team. Regarding more creative guidance, your Customer Success Manager can always provide input or loop in other team members to make sure you get the best result possible. Thanks for your positive feedback!

PZ

Parker Z.  
Paid Marketing Specialist  
Real Estate  
Used the software for: Less than 6 months

### "Satisfied with Shuttlerock"

July 26, 2023

5.0

Pros

Shuttlerock's turnaround times and communication are what sets it apart from other vendors. Very open to feedback and can have multiple projects open at once, making it easy for multiple teams to use.

Cons

It is important to be specific in asks in creative as it sometimes has to go through multiple rounds to get the desired outcome. However, reps are very communicative and understanding.

Review Source

Response from Shuttlerock

August 1, 2023

Hey Parker, we're glad our turnaround times and flexibility for multiple teams are making a difference for your organization. Thanks for your patience when it sometimes takes a few revisions to get the creative perfect, and thanks for being a Shuttlerock customer!

ES

Elizabeth S.  
Employment Brand Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fast and agile "

July 12, 2023

5.0

Pros

Shuttlerock can deliver on video requests very quickly.

Cons

A bit of a learning curve in helping the Shuttlerock team understand our brand and business needs.

Review Source

Response from Shuttlerock

July 14, 2023

Thanks for your feedback, Elizabeth! We take pride in our quick turnaround so it's awesome to hear that your team is finding it valuable. Cheers!

TB

Tasha B.  
Marketing Manager  
Food Production  
Used the software for: Less than 6 months

### "Shuttlerock Review"

May 17, 2023

5.0

So far so good! We have loved all of the assets you all have created for us.

Pros

The cloud is easy to use and upload all files that the team needs in order to create an asset.

Cons

It would be cool if there were music options to help when deciding what works for the assets. Also, I would love a shorter term contract-- like a 6 month option would have been great for our type of business.

Review Source

Response from Shuttlerock

May 30, 2023

Thanks Tasha! We're happy to hear you're finding our platform easy to use and even happier that you're loving the creative. We really appreciate all of your feedback and will pass it along to the product team. Cheers!

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