Second Street

Second Street


4.5 / 5
11 reviews

Who Uses This Software?

Whether your database is 10 or ten million, Second Street is optimized to grow your database, increase your revenue, and engage your audience in new and unique ways.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Second Street
  • secondstreet.com
  • Founded 2001
  • United States

About Second Street

An audience engagement software platform optimized for running promotions, contests, quizzes, and ballots for media companies. Including a robust email platform, Second Street enables their partners to connect with their community on a whole different level.


Second Street Features

  • Awards Management
  • Blind Judging
  • Entrant Management
  • Entry Fee Processing
  • Entry Management
  • Forms Management
  • Fraud Detection
  • Judging Management
  • Scoring
  • Skills Contests (Photo, Essay, Design, etc)
  • Social Media Management
  • Social Promotions
  • Sweepstakes
  • Timeline Management
  • Voting Management
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor

Second Street Reviews Recently Reviewed!


The limited responsiveness and access to certain features make this program frustrating, at times.

Apr 16, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: If you want a simple copy and paste formatting palette, this is your blank canvas. Upload images easily, enter text with ease, and choose from multiple format wizards.

Cons: If you want something that is easy to customize and format text/copy, this is not the program for you. Upickem's lack of responsiveness to edits is highly frustrating.

Capterra loader

Second Street the best in the business

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very intuitive and user friendly.

Cons: Could use the addition of a few more social media buttons.

Overall: I have worked with Second Street for years with contests, ballots and custom brackets. The ease of use and design of the software just keeps getting better. Their support team is 2nd to none! I am a very pleased user.

Capterra loader

Solid product and great customer service

Nov 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: My team appreciates the ease of use, variety of turn-key products and exceptional customer service.

Cons: Wish there were richer options for voting campaigns.

Good Software / Very Helpful

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy interface. Company is always helpful. They make upgrades as needed.

Cons: The glitches in have been fixed. They upgrade when needed.

Samantha Boyd - Programming

Nov 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to personalize each contest, quiz, promotion, or review that tailors to our audience. It is fun, engaging, and can be used in different outlets.

Cons: Sometimes I have to start a new Eblast rather than over-writing one we've used before, because it won't save the changes made. I've had to make multiple of the same email before because of this.

Overall: It's been a great tool for a number of reasons. Collecting listener data, running contests, and opinions about songs.

Second Street review

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great way to generates leads and easy.

Cons: I have not seen any cons while using this software.

Overall: Second Street is easy to use and have the best customer service if I have any questions or need additional help!

Capterra loader

Second street helps us meet revenue goals

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, and pre made templates and contest ideas!

Cons: No cons anymore, you guys have fixed all my feature requests I had when we started using your product years ago.

Overall: Able to give local advertisers a fun way to promote and contest while at the same time gaining valuable data and lead generation for them and ourselves. One of the best and easiest ways at building a lasting email database for future marketing as well.

Keeps me Forward Thinking

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It keeps me thinking about what's coming up, seasonally, and allows me to have creative campaign ideas for clients up my sleeve.

Cons: Can't think of anything. It's to the point and allows me to go in different directions easily.

Overall: I've used it many times to enhance my presentations with clients for digital advertising. It allows me specific examples (case studies) to share with clients. By sharing dollar amounts and ROI it gives me tangible figures to share. It's user friendly and easy to navigate. It keeps me thinking about what's coming up on the calendar and offers several themes to keep in my head (and have at my disposal) as needed to share with clients/prospects. Love how it offers great ways to increase customer engagement and build business.

Easy, intuitive and straightforward platform with great customer support

Apr 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very simple to learn and master the platform. There are a lot of customization opportunities as well as template options. The customer support and dedicated client success manager was a great perk.

Cons: Unfortunately the software proved to be too cost-prohibitive based on our usage. Otherwise a great company and product!

Capterra loader

second street promotions

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: company is very approachable and responsive to inquiries. provides lots of value for prospective clients and/or local businesses wishing to enhance their marketing, branding promotion and branding at an affordable price point

Cons: have not experienced the full scope and power of the platform as i am a new partner but it looks very promising and there is a ramp up time frame

Overall: excellent

Easy!

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and we get good results on our projects.

Cons: I have nothing bad to say about this software.

Overall: Excellent