MediaComplete

MediaShout


4.5 / 5
136 reviews

Who Uses This Software?

Small to medium size churches and ministries.


Average Ratings

136 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $469.00/one-time
  • Pricing Details
    Includes 69 Bibles and Site License.
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • MediaComplete
  • www.mediashout.com
  • Founded 1999
  • United States

About MediaShout

Church presentation solution that offers 69 Bible versions, database of song lyrics, announcements and tweets management tools.


MediaShout Features

  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management
  • Drag & Drop
  • Media Library
  • Multi-Screen Support
  • Projection Tools
  • Scripture Database
  • Stage View
  • Templates
  • Text over Video
  • 3D
  • Animation
  • Audio
  • Collaboration
  • Content Library
  • Offline Editing
  • Offline Presenting
  • Search
  • Templates
  • Video
  • Zoom / Pan

MediaShout Reviews Recently Reviewed!


Capterra loader

Customer service/support is amazing! First time user or an experienced user, they've got your back!

Jun 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: First and foremost, their customer service / support is the best. Any issue (my own or theirs) I've ever had the MediaShout team has effectively and efficiently solved to my utmost satisfaction. The team is very knowledgeable about their software, know it inside out, and are on top of their game with it. [No non-english speaking people reading from a script with these guys!] They are tirelessly patient and extremely concerned with making sure my experience with MediaShout is the best they can make it. That alone makes the money spent on the software well worth it!

Secondly I love that I can edit the presentation on the fly and live. My Pastor has a tendency to ask for something to be done right BEFORE service starts. Can you show this? Can you add this scripture? You can do all that easily during service with just a few clicks! We couldn't do that before. It's a win/win for us. Pastor's happy and we're happy!

And thirdly, I love that I can now spend more of my time focusing on the pictures / graphics that I want to use instead of spending the majority of my time on formatting and setting up road maps for our worship songs. MediaShout allows you to format the entire cue or script easily! Setting up road maps [that my worship leader changes each time we sing it] is a breeze. Just drag and drop everything in the order you want it and wallah!

And the best part, with the words showing up on the stage with the next line feature, MY team thinks I'm a rockstar!

Cons: I don't like that the main stage and the stage are tied so closely together when creating lyrics. I'm very anal about word placement in regards to the picture / graphic I am using. One slight change on the main effects the words on the stage as well as the next line feature. I know I can use the alignment buttons the software provides, but like I said, I'm anal about word placement. I would also like the ability to change the position of the words that show on the stage without it affecting the words or the next line feature as well.

Although the MediaShout customer service is top notch and the support they offer is the best service around, I do wish their user forum was a bit more active. You can learn a lot about how to use a program more effectively by communicating with other end users. I have yet to find a forum within [or without] MediaShout that actively offers this valuable resource.

We have been using it in our church for about 4 years. It has really enhanced our worship services

Jun 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Mediashout visually enriches our Sunday morning worship experience. ** Our pastor uses sermon graphics or short video clips to support various sermon points. It is easy to import these into the script for him. **We love the time saving option of downloading scripture and song lyrics. ** We have an awesome choir that does special performances such as an Easter Cantata or Christmas concert. It is so easy to attach the background music mp3 to a title slide and then go right into beautiful graphics which visually support the song. **It is very easy to use MediaShout to set the mood for a special service -- especially more pensive services such as Maundy Thursday, Good Friday or our Blue Christmas service. **We've done some beautiful memorial services using customized slide backgrounds and photo slide shows with music behind the pictures. They are very easy to accomplish with MediaShout. **It is fun and easy to incorporate music lyric videos into our contemporary Wednesday evening service, using all or part of a video or even stopping it in the middle and restarting later. **We can import an picture of something that happened earlier in the service (i.e. a Baptism) and show it on the screens as a closing slide -- that's how easy it is. **The Customer Support team is A--mazing!! They ALWAYS go out of their way to help and advise us. ** We are an all volunteer team of 4 people, ages 65 to 80!!! If we can use this product, anybody can!

Cons: The learning curve from MediaShout 5 to MediaShout 6 was pretty steep. We had some frustrations making the switch. MediaShout 6 has had a few glitches, most of which have been fixed with upgrades. Customer Support has been awesome throughout it all.

I love MediaShout. It is excellent church presentation software

Jun 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the numerous features and options that help to make for a vibrant worship service. Most of all, I love the wide selection of Bible translations that are available without the need of having to purchase a separate license for each translation. This is really the main reason that we chose MediaShout above the others.

Cons: It can be a bit complicated to operate the software. Stability is a bit of an issue. Even with a powerful machine, it may crash from time to time.

I am not thrilled with the past licensing model that at times necessitated having to potentially purchase a new license if a computer crashed. It would be nice to have an option where licenses could be activated/deactivated via a secure login. However, I think that the new licensing model which makes it more cost effective just to purchase unlimited licenses will remedy this issue.

Finally, upgrade pricing is too high.

Overall: This software helps to enhance the spread of important information, it helps to enhance worship services, and is very cost effective.

Vendor Response

by MediaComplete on June 08, 2018

Hey Gary,

Thank you for the review! We've found MediaShout to be a very stable program among church presentation software. Occasional crashing can normally be attributed to outdated graphics drivers, implementation of PowerPoint or mis-matched codec settings.

We also look forward to the day when users can deactivate "dead" computers via their secure logon to their MediaShout account. It is unfortunate that computers can become unusable before you have a chance to deactivate. In that instance, just give us a call -- or submit a ticket or chat -- and let us know the name of the computer in question and we will deactivate it on our end, opening that activation up for your later use. It wouldn't necessitate purchasing another activation to use on the replacement computer.

Again, thanks, and be blessed!

The software is very powerful and has features for every size church and way/style of worship.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows me to use beautiful motions as backgrounds and I can put text over the motions. It's easy to use and very well supported by a team of very knowledgeable and helpful Christian people. I don't use/need even half of the functionality but what I do use allows me to create wonderful hour-long services in a liturgical "high church" setting. I love my work as a visual worship leader and could not even begin to do my church justice without this wonderful and powerful software.

Cons: Same thing with all software I guess ... when big new releases come out, the learning curve is very rough. Part of that is on my shoulders because I'm not a young techy ... but wow sometimes I wonder why developers don't take into consideration the stress it creates and time required to have the user interface change so drastically that the user feels lost and has to start from scratch. And you know how much time we have on our hands. But, bottom line is the software and support is awesome and I love it.

Overall: The software is built and designed for churches ... and allows me to support our worship services with spectacular visuals and a smooth running one hour services. The team of support people is outstanding. This software is the bomb and I love it.

We were a MediaShout customer for many years but had too many problems with the program.

Apr 25, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Not much. It was affordable? We had to switch to another program because MediaShout was so unusable.

Cons: MediaShout stops working and crashes multiple times during editing of the slides. Customer service was not good, never answered the phone even during the customer service hours and took a long time to call back. The tutorial videos were not helpful at all. The software does not have a user-friendly interface in general but is especially unusable to people who have no experience with the program. Steep learning curve transitioning from MediaShout 5 to MediaShout 6. No matter how many times we talked to customer service, crashing problems were never resolved. Program was extremely slow. Many other problems but cannot list them all because of Capterra word limit.

Overall: None.

Vendor Response

by MediaComplete on May 18, 2018

We've had a few conversations with this customer and provided answers and support to them multiple times even when our offices were closed (Sundays). Many of the issues appear to be related to computer hardware, but unfortunately our senior tech hasn't had an opportunity to look at it with them. Instead, it seems as if the finger is pointed at our software and our team when the customer may not have a full understanding of how software and hardware impact each other. In addition, they have posted negatively on numerous sites because we won't provide a refund (which is clearly stated in our policies) instead of allowing our team to support them like we do for our many other customers. We are in this position to serve the church because we love doing that. But we will not allow people to falsely accuse us of things we have not done. We have reached out to this user multiple times since this post and will continue to because that is our heart and commitment to the church, but we have not

Mediashout v6 supports almost anything we wish to accomplish as a church presentation program.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease with which a queue can be laid out and understood by a completely new operator. The addition of comments and sections keeps the clutter of a long program manageable. I also like the ability to immediately edit lyrics, to easily change backgrounds and to specify where I wish to place all of the various media in a networked drive which greatly simplifies backups. The operator interface seems well laid out for use in the service. The customer support is absolutely STELLAR. Extremely knowledgeable and curteous support persons smooth over any issues which could be otherwise frustrating. I love the tutorial videos which seem complete for most operations and is a great introduction to new users.

Cons: Somewhat inconsistent or confusing song editor when inputting/editing lyrics. Function key F8 sometimes will not stop a cue and sometimes the spacebar will not advance a page within a cue, but there are others ways to accomplish these. Dragging and dropping a media selection within a queue is a bit "touchy" and sensitive to small mouse motions. There have been a few annoying instances where the computer has "frozen" prior to a service while running Mediashout, but to be fair, these instances are few indeed and it is unclear where to place the blame. Technology is notoriously fickle.

Overall: Ease with which a presentation queue can be constructed and displayed. All manner of media can be easily employed.

Capterra loader

Does what it says

Oct 04, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ability to quickly add and edit slides on the fly.

Setup recurring events.

Plan out the service weeks in advance

Cons: Clunky would be the best way to describe it.

Rendering times could be slow especially when changing slides (usually a several second delay).

All videos were stuck on a loop and you have to manually switch to the next one (the auto-advance feature either doesn't work or requires that you manually enter the length of each video).

Overall: It allowed our small church to play worship videos (we don't have a band).

It also allowed us to show the bible passages on the projector as they were being read so the parishioners could focus on the message rather than hunting the passage down in their Bibles.

Vendor Response

by MediaComplete on October 09, 2018

Hey there!

Thanks for taking the time to review MediaShout. It looks like these issues are not problems with the program but configuration issues that can be resolved, or functions you may not be aware of how to use, and we'd be glad to help!

The program should run quickly and smoothly with no delay in rendering slides. If you're not seeing that, it could be anything from hardware to maybe even just a setting. Please contact our support team so we can help you find the answer. We have several ways to reach out at www.mediashout.com/support.

As for videos, there's a setting to play them "1" time instead of "Loop." There's also a setting to make them auto-advance at the end. Just choose advance at "End of Media" instead of choosing "Timed" and having to enter a specific length of seconds. If you have trouble finding those settings, let us know. It's a simple and quick answer that will save you tons of time.

Again thanks for your time and being a part of our MediaShout family!

Amazing Presentation Software

Jun 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: The program is very easy to use and covers all our needs as a church. Being able to show lyrics and Bible verses and ppts seemlessly makes MS6 worth it. Being able to open multiple presentations is a useful new feature.

Cons: We have encountered random crashes and bugs in the program. Even those are rare, it does get annoying if that happens during service. When moving between decks, it feels like MS6 is moved backwards in comparison to MS5 and MS4. Being able to skip slides without having to use the mouse is very useful to our church and using the arrow keys then entering was a valuable feature that was lost.

Finally, an update to the Android version of MSRemote to match the iOS would improve our experience.

Vendor Response

by MediaComplete on June 08, 2018

Hey Alwin,

Thank you for the review! I'm sorry you've encountered occasional "buggy" crashing issues. I would mention that crashing, though rare, is often caused due to a Windows Update changing settings in your machine. As a software, MediaShout is supremely stable and will only crash, for instance, if you have outdated video card drivers, PowerPoint implementation, or mis-matched codec settings. When something like that happens, reach out to us -- submit a ticket, get on our chat line, etc. We're here to help!

Thanks, and be blessed!

Have been using for more than 5 years and it does not disappoint in any way

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for my volunteers; Personal touch from customer support and that they understand my needs; Always ahead of my need with the functionality of the software.

Cons: Updates for the software seems to come out more often than I would like. Because I have volunteers that run the software in two services weekly (4 volunteers swap out weeks), they barely get used to the look and the feel of the program when it is time for the latest update and changes and the learning starts all over.

Overall: Ease of use and reliability are the main benefits. I also have always been impressed with the customer support. The way they have always understood what I am going through in my weekly schedule here at my church, understood my issue with me having to explain several times and helped me solve that issue.

My MediaShout

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My favorite thing about the software is the ability to change my presentation on the fly! Incorectly spelled words, wrong bible verse or version. This is one the main reasons we purchased this software.

Cons: The link to Songselect doesn't link. Freezing sometimes occurs in the middle of service and I have to reboot. This issue has greatly improved with the information provided under knowledge base for updates to Codec.

Overall: We have had Mediashout for over 5 years and the devlopers continue to update and improve the product. Purchasing the premium help has made a difference in my stress level coming in on Sunday morning and not having to worry that I can't get help with a last minute problems.

Vendor Response

by MediaComplete on October 11, 2018

Thank you so much for the 5-star review! Like so many other churches, we are pleased that you have had a great experience with MediaShout.

This morning, we were able to talk on the phone and you mentioned that the SongSelect issue cleared itself up about a month ago. Because we have not received calls on this issue, we are curious if it was an issue outside of MediaShout. If you are experiencing any issues whatsoever, we are here to help. God bless you and your ministry.

Our church uses this software every week and it's got all the features we need, and then some.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The MediaShout people are super helpful and are constantly working to improve their product. They don't sell you something and then leave you hanging. One time I sent in a question just before the holidays. I got an answer as soon as the office was open after Christmas was over. I followed the instructions step by step and it totally fixed my problem.

They are very friendly, knowledgeable, quick to respond, and speak my language. Oh, and they love the Lord Jesus Christ and live to serve him, and in so doing, they help us and they help meet the needs of the churches that buy their product.

Cons: Rather a steep learning curve, but that's because there are so many features to learn. So it's sort of a con but not really. If you have the time to learn the software, you will NOT be disappointed!

There are glitches with every software program and MediaShout is no exception. However, if you call for help right away they can either help walk you through the fix or give you a workaround.

Church Media on a Budget

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: MediaShout had great customer service that understood what our church needed from the software. Overall, it was pretty easy to use. It came with a number of backgrounds and Bible versions preloaded in the software.

Cons: While the software was easy to use, there is a somewhat steep learning curve. For the price, it lacks some major features other worship software options. Depending on your situation, the extra money might be worth it. The major con is that each song must be manually entered. If this has been modified in a recent update, please disregard this con.

Overall: I used multiple versions of this software for about three years. The upgrades were better each time they came out. After the learning curve, the software is easy to use. That being said, there are better options out there if you're willing to spend a little more.

Vendor Response

by MediaComplete on August 27, 2018

Thank you so much for your review! Since version 4 (2009), songs no longer have to be manually entered. With our SongSelect integration, its a breeze to add in lyrics! We would love to also know what major features it lacks. It could be that they are simply overlooked as we have features that no one has. Let our support team know if we can help further!

Capterra loader

Only use if you cant afford ProPresenter

May 30, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It will run slides.

You can import from CCLI

You can add custom backgrounds and create set lists.

Much cheaper than other competitors products (ie. ProPresenter)

Cons: No editing slides on the fly if needed.

Overall platform feels very behind the times and harder to understand than most, updating and continual learning of the program was painful

Mac version seems like an after thought that always is years behind their PC version.

Overall: After using this product for almost 5 years and then switching to ProPresenter I never tell people to use this product. I only ever suggest this because of the price difference.

Vendor Response

by MediaComplete on June 04, 2018

Hey Trevor,

It sounds like you're using an older version of MediaShout because editing on the fly is one of the hallmarks of the current version, MediaShout 6. I also wonder if you had the original version of the Mac software, which has been updated to match the Windows version within the past 2 years.

Should you decide to return to MediaShout, remember your license is still active and available for your use. Take a look ar the new version and even download and use it as a trial for 30 days for free! I think you'll appreciate the difference!

Have a blessed day!

Full-featured program for your church screens

Jun 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I confess, I haven't actually been behind the wheel driving it during a service, but I've installed it and tested it and talked with support. It's a great product with a great company behind it and an excellent value. You could just use PowerPoint, but this thing is optimized for showing stuff on a screen during a church service, and seems to have all the bells and whistles you could need.

When I've needed support, they've been incredibly, well, supportive. Actually, the last couple times I needed support, I went to their website to look for how to contact them and instead quickly found an article with exactly the information I needed to make sure everything would be solid for Sunday.

We use it to power three video outputs - the main screens up front, the control interface in the booth, and a confidence monitor on the back wall so the people on stage can see what's coming up next.

Cons: I've had trouble wrapping my brain around all the features and how to setup the presentation, or script, or whatever its called, but the guys that actually use it during the service seem to have picked it up just fine without a problem.

Oh, and there's a slight lag on the confidence monitor. Seems like it doesn't change until it's done with the transition on the front screens.

We selected MediaShout to assist our visual needs for our Sermons. It has positively enhanced them.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The support team is extremely supportive and concerned about our needs. They are quick to address a support request and can explain the issue and resolution is terms that are easy to understand. They don't speak at you they speak to you, and that is a huge plus dealing with support issues. The software is flexible, adaptable and easy to train our members on how to use it. Their library of tutorials and FAQ allows you to try and work through at your pace, any issue that may arise or new feature to use.

Though we haven't taken advantage of using a tablet at the pulpit, we were excited to know that we could attach one to better help the pastor navigate through his slides.

Cons: There have been a couple of times when Windows has updated and it effective the way MediaShout looked on the screen. But MediaShout was quick to acknowledge the issue and walk us through the correction.

Overall, very usable software. We can use different types of media in one presentation.

Jun 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money

Pros: The convenience of using text, Bibles, videos without changing programs. I can also use various backgrounds from various sources.

Cons: Too many glitches. When they had a major issue in May, they sent out the fix with another bug, then they took the weekend off. I had to completely redo the service using Powerpoint on Saturday. My operator was unfamiliar with it, and we had issues. I finally received a reply with the solution the next Tuesday.

Vendor Response

by MediaComplete on June 27, 2018

DeWayne, Thank you so much for your review. Our third party software company pushed out an update (unrelated to any MediaShout functions or features) that created this issue in May. However, our support staff was available on that Saturday from 11am-11pm and on Sunday from 7am-11am. We sent out many emails to our customers that support would be available that weekend and notified customers via pop-ups on our website as well. I'm very sorry that we weren't able to help personally like we able for others. As always, let us know how we can continue to serve you and your church. God Bless!

I find that it meets the needs of our church.

Jun 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The feature I like most is the ability to edit a cue while displaying a cue. I like that Media Shout gives you all the Bible versions included in the cost of the software. When displaying a song we can see the complete words to each lyric so that the song leader jumps around then we can quickly see which lyric to display. I always like a company the is totally North America support. It appears all the support personnel also are Media Shout users in their local church. It is always a pleasure to talk to support, great Christian people.

Cons: There is a learning curve which requires new users to spend a lot of time learning how to use the software. The training videos don't cover all areas but a quick support call will quickly get you up to speed.

Overall: We can fully support our pastor with graphics, videos, Bible verses, and text. We also can easily display the words to our worship songs for our membership.

Mostly good, some issues with settings being wrong and hard to figure out the solution

Jul 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy for our volunteers to learn the basics. It is capable of displaying all forms of media we use. I like ability to create custom templates for lyrics.

Cons: When using the inline editor on lyrics, the cursor jumps up to the top of the page whenever I hit backspace and makes editing more tedious than it needs to be. Crashes often when using large powerpoints. At times settings seem to spontaneously change and I know it's not because someone other than myself was using the program.

Overall: Easier to edit/arrange lyrics than the previous software we used.

At first we were excited about the product but now we are very disappointed in the product.

May 24, 2018
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: There is nothing we like about this product now. We have so many errors with the program shutting down multiple times during the services we have. We have not completed one service without the system crashing. I guess the only thing we like about the program is when it's off.

Cons: The system crashes during every service we have multiple times. As a pastor of the church, it is very hard to have a good worship service when you can't use the program to involve everyone. Very disappointed in The product we have purchased. This is not what we expected at all. We are still trying to use it because other programs are just as expensive but very dissatisfied!

Overall: Nothing

Vendor Response

by MediaComplete on May 31, 2018

Dear David,

I'm very sorry to hear of the issues you have had with MediaShout! My main question would be if you had contacted Customer Care with these concerns, and what response you received. We pride ourselves on industry-leading tech support, and all of us want you to be up and fully functional. Our heart is for the Church and our passion is for your ministry.

Please contact customer care and give ue the opportunity to resolve these issues. (866) 857-1292.

MediaShout is a simple platform for our volunteers to use.

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of creating additional lyrics and slides. Ability to import from iTunes. Announcement lops are a plus, once you understand how to set them up.

Cons: Some difficulty in looping an imported video (i.e. funeral videos). I've had to babysit the presentation at times.

Vendor Response

by MediaComplete on June 11, 2018

Dear Christopher,

Thank you for this review! We build MediaShout based on feedback from users like you, so hearing your thoughts helps us improve.

Regarding loopinb video, there are three scenarios. Playing a video directly from the web, of course, can't be looped, nor can a DVD. If you want to loop a video from a DVD you would need to convert that video into a file, like an MP4, using a video converter software -- there are many freewares available for that. To loop a video from a file, select the video in the edit window and, in the tool ribbon's Formatting section is a drop-down menu for playback. Change that to Loop (from the default setting of 1). You probably already knew that, but it was worth addressing.

Again, thank you! Be blessed!

User of Media Shout 10 yrs, I love that it incorporates many file formats into a Worship Service.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The easy to use 'drag and drop script' format and pre-installed songs, video backgrounds and Bible translations are a huge help for any church (especially smaller staffed churches like mine.) Whether you utilize all of the great features or only have time to create a simple Worship presentation, Media Shout proves to be much more user friendly and cost effective than Power Point or other affordable presentation software.

Cons: With occasional 3rd party updates, I have had to unexpectedly had to contact their excellent customer service to discover temporary work-arounds to allow Media Shout to continue to work well until their patch is completed (always in a timely manner, but never quick enough for that Sunday morning). Fortunately, their customer support is available on Sunday mornings for those few but vital times needed.

Capterra loader

Excellent Product and Great Value for Money!

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can do most things under the one computer. No multiple machines or feeds required. This is very useful for a mobile church setup. It also comes with multiple features that you often have to pay extra for with other products such as loads of Bible versions, Songs and Hymnals.

MediaShout also has first grade tech support that quickly respond to issues encountered.

MediaShout has been faithfully serving our church and multiple ministries for over 15 years. Our church was one of the first users of this product in Australia.

Cons: Text editing is probably the weakest point, which we sometimes have to rely on PPT instead for better formatting, but MediaShout is overall a very strong and all rounded product.

Overall: Stability and mobility. I'm a life customer with MediaShout and would not hesitate to recommend it to other people.

First Rate Support!!!

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I had questions about how to best create video content to be played on Media Shout. After a lot of questions on my part, I got very detailed, precise and easy to follow instructions from the technical support team that allowed my videos to be played easily and with great resolution. The videos were for my own father's funeral and the help I got took away my confusion and stress about the correct output resolutions and compressions. I was so worried that if I chose the wrong settings the videos wouldn't play. Instead, with your tech support it went so smoothly.

I have been a broadcast television editor since 2001 and this has been the fastest and best tech support I have received in my entire career. Truly first class customer support!!!!

Cons: This software is wonderfully crafted for church presentations. It may not be the best solution for a large corporate event but similarly the software for corporate events won't be as good for your church as MediaShout.

Served our church pretty well for years but was quite unintuitive to most volunteers

Jan 15, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: This is a powerful software tool for being able to edit a presentation and be ready to move around within a presentation even while that presentation is happening as if often needed in a church setting. Once you are familiar with how the program works, if you are tech savvy enough, it can be quite powerful and useful for it's purpose.

Cons: On the flipside of what I did like about the program, the amount of things you can do with it requires a level of complication that can seem daunting at first even to the tech savvy and can be impenetrable to some lay volunteers with less technical ability. It's not as simple as just clicking forward on a powerpoint presentation.

Overall: It served an important necessary function in our church's Sunday service but was not a great experience for many on the volunteer team. A necessary evil, you could say.

I have used MediaShout since 2007 and have found it to be a robust program and easy to learn.

Jun 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about the software is the options you have to easily mix your media types (text, fonts, graphics, etc.)

Cons: What I like least about the program is its' inflexibility to easily change the background on slides. This previously was super easy, but for some reason this option no longer exists as it once did.

Overall: We are able to give worshippers a integrated way to speak to them which enhances the worship experience.

Vendor Response

by MediaComplete on June 12, 2018

Hi Larry,

Thank you for your review! We appreciate your feedback and will use it in future development to improve our product for the end user.

Regarding changing backgrounds on individual 'slides,' or pages, this can be accomplished by simply dragging and dropping (from your file browser) on to the pages you wish to change the background on. To change the whole cue, simply drag it on to the cue, inside the script.

I hope this helps in the use of MediaShout 6!

Again, thanks, and be blessed.

Media Shout user since 2008. It is super simple to use.

Apr 22, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ease of use is the best feature. It makes training new people on the software a breeze and it so easy for so many different types of people to learn. It is also easy to navigate to use on multiple monitors, screens, and outputs.

Cons: If you don't stay up to date with the most recent versions it can be very difficult to update songs, features to later versions of the product. This is a bit irritating and keeps us updating more regularly, which is expensive.

Vendor Response

by MediaComplete on April 25, 2018

Pastor Smith,

Thank you for this review! Our passtion is to provide a program that is easy to use and functional for the church. Our development team uses feedback from reviews like this and input on our User Forum to guide them in changing the future builds and versions of MediaShout, so hearing the good (and the bad) is critical.

Our hearts are with you and your ministry!

Adam
Customer Service Team

I have used Media shout for 10+ years.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of dropping all formats of files into a presentation and it all works. I can import files with not issues and it does the rest. I like how i can prepare a presentation at home and drop it onto the cloud and pick it all up at church with no issues.

The ability to download and set the format from song select is awesome. Simple importing of sog library.

Cons: Learning the new set out. Having used Media shout for many years the main work bench has changed too many times and not always for the best. The current version however is great and so much better than the previous versions. Keep the updates happening just do not change the main set up screen.

Overall: Easy to use program that runs my church, meetings and more.

I even have older members who have learnt to use it as it was simple to run.

Wonderful servant's heart!

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great product for building traditional services with liturgy and contemporary services with the latest music.

Cons: I still have times when the program locks up and kicks me off. Usually this happens when I am working on music or music backgrounds.

Overall: The software makes it so much easier to build services for the screens than using something like Power Point. I am able to build items into the service that can be reused which saves me lots of time.

Thoroughly enjoy using MediaShout 6

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Gee, there are so many pros with this program that it is difficult to pick just one. Maybe, if I hae to pick one I would lean to the lyric library. It is so simple to use existing songs and a piece of cake to add new ones.

Cons: Once again this is hard to to come up with. Maybe I could say that with MediaShout 5, we were able to edit the lyric library ID numbers where in 6 this can't be done.

MediaShout is excellent worship software that is packed full of features

Apr 06, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My church moved from EasyWorship to MediaShout, and the difference was like night and day to me. MediaShout is more complex, and somewhat difficult to learn, but it had one thing that EasyWorship did not and that was documentation and because of the MediaShout quickly became my favorite worship software. Before I changed churches, I was able to create complex presentations with ease. Great job guys!

Cons: As I said it is difficult to learn at first, but there is excellent documentation provided, and tons of walkthroughs online.

Overall: Was able to create complex and and beautiful presentations.

Vendor Response

by MediaComplete on April 09, 2018

Hey Michael,

Thank you for your review! I'm glad you were able to use many of the features available in the program to create elegant presentations.

Be blessed!

Its ok...

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This works with well with PowerPoint. It has been improving over the years.

Cons: Still not as easy to use as ProPresenter.

Vendor Response

by MediaComplete on October 16, 2018

Hey Kirby,

Thanks for taking the time to write a review! While Powerpoint has been challenging for many worship presentation software companies due to Microsoft Updates, we do have a couple of great options that get the job done in that area one way or another.

We were surprised to see that you found ProPresenter easier to use! While we have nothing bad to say about their product at all, we normally hear the opposite about MediaShout being the easiest to learn. We fully believe we are the most accessible presentation software for any church, regardless of size or technical skill level.

If you're running into any specific issues, reach out to our team and I'm sure we can make things easier for you, and quickly at that! Whether it be providing extra training resources or just a simple question/answer that makes a "light bulb go off," our support is very responsive and willing to help get you where you need to be.

-The MediaShout Team

The actual presentation is acceptable. The process of using it is cumbersome and confusing

Feb 08, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: The image quality is always great, and it doesn't suffer from loss when projected. The ability to import video is a helpful feature as well.

Cons: The process of building a presentation with diverse media is made difficult by confusing menus and processes that are not intuitive.

Vendor Response

by MediaComplete on March 17, 2018

Hey Kevin,

I'm sorry you had a negative experience with our user interface. Much of becoming comfortable with MediaShout is a matter of learning what the terms are and where the buttons are that allow you to do just what you need. We can do a 15 minute tutorial over the phone while remoted in to your computer and you would be much closer to understanding the layout and features. Please offer me the opportunity to set a time that is convenient for you to spend a little time going over the program. It really doesn't take long.

Have a blessed weekend!

Works well for our Church. ( Valley Baptist Church) an average attendance of 85

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works, without having to spend a lot of money and time with it. We have staff that comes and go very fast getting a new person up to show a presentation around 10 or 15 minutes takes around an hour or two to for a person the be able to build a presentation. Love the facebook user group and videos.

Cons: Does not like to work with PowerPoint 365 have to log out of Media Shout we went to a feed computer when we have a full team. Our workaround for this is using a second machine which allows the worship team to check Lyrics while building the rest of the service.

Overall: Easy to learn and use great tech support would love other software companies to use there example. I have recommended this software to many churches in the area works well.

Great product and excellent responsive support

Jun 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This product makes "live" presentations a breeze to prepare and operate. Takes about 20-25 minutes on an average Sunday morning to prepare the day's presentation. The operation of the software is quite simple and easy to use once you have a handle on how it works. It is great to be able to switch between Bible versions, PowerPoint! presentations, song lyrics and videos all in one "script".

Cons: It requires a certain level of expertise to operate and maintain, needing good training for newbies. Even for a "techie" it has some quirks that are not always intuitive.

Overall: This is an all-encompassing solution for our church's projection needs. We are able to accomplish all of our projection from one central software solution

Excellent Program for Churches

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to learn and use. Customer Service is excellent and their training sessions is extremely helpful.

Cons: I honestly can't say anything bad about this software. It really doesn't matter what size is your church this software ITS A MUST GET !

Overall: Able to show lyrics of the songs to the congregation, able to show videos . It just makes church so much better.

1st Rate Church Service Software

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use in creating scripting to support worship service;

Easy to add lyrics, bible versus from multiple bibles, and text pages;

Adding lyrics from Song Select (CCLI license required) into script;

Adding motion files into script;

Playing videos multiple sources such as, YouTube, CD files and thumbdrives;

MAJOR PRO is support either from online FAQ or with email or telephone contact;

Cons: While not a Media Shout "Con" and more of a MS Windows issue adding song lyrics from Power Point files.

Overall: Enhanced worship service for congregation. Pastor, liturgist, choir director and choir all able to deliver message better. Youth services greatly improved as young people better able to read parts in their performance.

Capterra loader

A Powerful, Easy and Remarkable Church Presentation Software. A must have for any church.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way I can edit and create slide without disturbing the main view. Also the availability of many Bible versions, enabling us to assist our Pastor in delivering the Message of God to the Church.

Cons: Not having a SCROLLING Announcements Option, is really a negative for us. I still look forward to see one day Scrolling Announcement Feature in future versions.

The other issue is the necessity to reconnect to Internet every Six Weeks, is not helping us in Africa where we do not have internet in our church buildings. Can it be removed, and find another way for verification?

Overall: Facilitating Reading The Preaching of our Pastor, making the Bible Verses as well as Songs Lyrics available for ALL to read on screen.

Had Difficulties and Negative Experience

Mar 13, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This software uses many graphics and is designed to make the worship creation run smoothly and develop easily.

Cons: We had difficulties using this when we first began as a church 10 years ago. We contacted a rep for money back and were told we needed to get someone to help us. Not impressed with this software, although I know many people who have found it helpful.

Vendor Response

by MediaComplete on March 17, 2018

Hey Robert,

I'm sorry you had troubles with using MediaShout. We strive to make the program functional in response to user feedback so it is designed with users in mind.

I'd like to address the refund policy. We offer a generous 30-day trial of our product with only one limitation: Only the KJV bible is available in the trial. No watermark, and all other areas are fully functional so you can get a solid feel for whether the software works for you or not. For that reason we don't offer refunds.

Have you used the program recently? The new user interface is developed to be more user-friendly and makes dealing with layers easier than ever.

Please call and ask for me if you'd like to discuss this further. I'd like to hear more of your feedback.

Have a blessed weekend!

Excellent Product!

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love MediaShout 6! I've been using MediaShout since Version 4 (2010). It's straightforward, easy to use, and makes it easy to have eye-catching graphics & videos to enhance the worship experience. Love that you can import song lyrics directly from SongSelect too. And customer support has been greatly improved. I can usually get a call or message back within a short amount of time. They've even remotely fixed problems.

Cons: Every software has its glitches, but the guys at MediaShout are usually quick to come out with an update that fixes it. As I said above, customer support has improved over the years.

Overall: It improves our church' worship experience.

My experience with MediaShout has been very positive. It definitely enhances our worship services.

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. User friendly, easy to use

2. Great tutorials and online help

3. Great technical support

4. Great use of other software like Powerpoint and video players

5. I love how you can even use URLs from the internet

6. I love how the MediaShout developers continue to improve the product

Cons: 1. Application can be a little quirky at times so you have to shut it down and start it again

2. Tech support is still good but doesn't respond as quickly as it did in the past

3. Doesn't always keep the format of text templates such as keeping the text centered

Overall: Present quality graphics, song lyrics, sermon points, slideshows, and videos in a single application.

Awesome Customer Support

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every time I have an issue (and there have been plenty, usually operator error), I reach out to MediaShout Support and they get back to me and help me out. They are just awesome.

One of my favorite features in the current version is the ability to have multiple presentations open in separate tabs. No more having a super long presentation for a weekend event that has four events. Just build out the four presentations and the weekend is set.

Cons: If I had to pick something, it would be configuring the Announcement Loop. This one always gets me, it needs its own video.

Overall: MediaShout is exponentially more flexible than PowerPoint

MediaShout has dramatically enhanced the worship at our church!

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Introducing new songs for worship use to be a big chore! We use to have to type out all the lyrics, which left lots of room for human error. MediaShout links directly with Song Select, making lyric additions a simple import. I also love the ability to add still photos and motion graphics to our worship lyrics. It's amazing how a carefully selected background can set the tone and add to the worship experience. I've had very positive feedback from our members since using this product for the last ten months. The software is very easy to use. The customer support is wonderful!

Cons: PowerPoint presentations can not be directly imported into the MAC version of this software, but PowerPoint slides can be converted to JPEGs and brought in that way, though it takes more time.

Overall: MediaShout has made creating worship lyric presentations a joy! It has greatly enhanced the worship at our church. It is very easy to learn, and it has wonderful customer support.

MediaShout for Church Worship and Messages

Aug 08, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It makes setting up a slide deck to share worship songs, announcements, messages to be shown on a screen pretty easy.

Cons: When adding slides to a song, the background becomes invisible and i have to got to a previous slide and make visibility shown on all. Annoying.

Overall: We use Mediashout to project slides at Church for worship, including showing announcements before church and during, projecting a 5 minute countdown to show that church is about to begin. The message is more meaningful with images and scripture on slides for the ease of the audience to read. Every version gets easier to use. Especially happy with the new import feature to bring in whole slide decks from powerpoint without converting to jpeg first.

I have used MediaShout for over 10 years and have appreciated the continued advancements.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MediaShout is compatible with most software. It is easy to learn the basics but offers many advanced features that enhance what is displayed and played. They regularly update the application and add new features on a regular basis. Most customer service is good right after you buy something, but MediaShout has provided multiple ways to get help and answers to questions in a very timely basis.

Cons: Sometimes I will have an issue with sizing text in lyrics, but most of the time that is not a problem.

Overall: Allows for easy use of many different media formats and able to download lyrics and passages of scripture in seconds.

A decent option for presentation software, but there are others

Sep 24, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: There are good features that some in the base version of this software.

Cons: The interface and update schedule for this software make it difficult to keep up with.

Overall: We were trying to find a good media presentation software that would mesh with our volunteer team's capabilities. While this is a decently robust software, it was just too wonky for our team to catch on quick enough.

Vendor Response

by MediaComplete on September 26, 2018

Hey Collin!

We appreciate you taking the time to review MediaShout. While we don't hear this very often, we understand church presentation software can be overwhelming when you first dive in. We've tried to make it as easy to use as possible, while providing plenty of features and flexibility. But we realize there's always room to improve, and we listen to our users to make the software better.

If there's anything specific that would make MediaShout more accessible for your team, please let us know. Because we want users to get past any initial barriers to entry and feel completely confident with MediaShout, we assign every trial user a personal representative to contact for support. We encourage you to email or call yours so we can get you going in just a few minutes.

We also have abundant resources to help you teach MediaShout to your team, so you're not alone in that aspect either. Whatever you need, we¿re here to help. We want to make MediaShout a win for you!

We have seen mediashout continuously improving its overal quality through each software revision.

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is very well thought out. There isnt any features that we as a church have needed that mediashout does not already have available. Also ease of editing slides on the fly is our single most convienent feature we have found!

Cons: Adding tags or customs lyrics in an existing song has been a challenge for us when using multiple output screens. There does not seem to be a straight forward and fast way to add the tag and get it displaying on the correct output screen. Mediashout 5 did have this feature configured well but we are still waiting to see it revised in mediashout 6.

MediaShout is a great presentation software for churches. We've been using it for over 2 years now!

Jul 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MediaShout allows users to present a variety of media in a user-friendly interface while allowing access to edit media in real time! We have a team of several different volunteers that are able to navigate and edit as needed. Also, their customer care is top notch!

Cons: While the interface is user-friendly, it has had several updates for the various issues, especially this last year. But take heart, they have been very timely in their updates. They've been working hard to catch any bugs that come up.

Overall: WE HAVE LOVED USING MEDIASHOUT - IT HAS REALLY TAKEN OUR PRESENTATIONS TO THE NEXT LEVEL!

The customer support for MediaShout is A+. They are so pleasant & helpful. Wish all were like them.

Jun 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the Bible Library and Hymn Library that comes with it. Saves me so much time.

There is so much you can do with this software. If you are a creative person, this will help satisfy your creative genius.

Cons: There are a few idiosyncrasies that surprised me, but once you know them, they are easy to work around. Example: I placed lyrics into my script. For some reason, there was a blank page after a verse. It was labeled as part of the verse, which I didn't notice. When I deleted the blank page, the entire verse deleted. Now I just skip the blank page.

Powerful software yet easy for our weekly screens operators. I recommend it!

Jun 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The new interface for using MediaShout during the service is easy to use and give the our non-tech screen operators more confidence because they have a better grasp of where they are in relation to upcoming screen elements.

It is very easy to train even first timer on display process.

We like the ease of inserting Power Point presentations

Cons: Once in a while it become hard to find specific functions because there are so many of them. Usually we can use the help function and the answers are there. More a question of familiarity than a con.

It's a piece of software that seems to have rested on their laurels

Dec 13, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Way back when churches all moved from PowerPoint to MediaShout. The built-in bibles, song databases and ease of use were the attraction. MediaShout were killing it! For some MediaShout is what they know and love, so it works for them.

Cons: It's just too limited. And for the price, it's not worth it. There is other software that caught up and went way past in usability. If you aren't heavily invested in MediaShout already, look elsewhere, it's software that feels like it hasn't been updated in 10 years.

Overall: It was relevant at one point in time, but it's just so limited and stale now.

Easy for a volunteer to use.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of adding elements, changing backgrounds, and the consistency it provides. Any time we have an issue with the software, the support team is there to help out and get us back up and running.

Cons: There are really no bad things. The only thing I can think of is the few minor issues we have had using Mediashout 6 on the Mac. Those problems are isolated and very limited. Again with a phone call to support we are up and running.

Overall: The multi screen ability, the ease of use for even a first time volunteer, and just the overall look to the program.

I have been using MediaShout since they were in MS3. The newest (6) is great...with terrific support

May 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Overall, the program is pretty user friendly; however, when I have problems/questions, I get amazing customer support (Adam DuBose). I'm a diehard powerpoint user (from waayyy back), so there are a few features I wish were available, but I've learned (again w/Adam's assistance) to come to terms with what this program CAN do.

Cons: A few features from ppt that would be wonderful to be able to apply. I don't use all the features available consistently, so I call for assistance ... luckily they're available to help me.

Love the Flexibility and Options in Making Presentations

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like being able to have all types of cues in one presentation, video, pictures, songs, etc. I like the ease of displaying song lyrics. This software makes creating a complete service presentation so easy.

Cons: Sometimes it has a few issues with stability in freezing up. There have been a few glitches in the software from time to time, but I have been very, very satisfied with customer support. They have been very available and patient and helpful.

Overall: We got a great product to enable us to display a variety of media all in one presentation.

Excellent, full-featured software for Church projection

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stage monitor, projector and operator monitors all showing different screens at the same time. Stage monitor gives just the lyrics with first line of the next slide. Multiple Bible versions and CCLI connection. Excellent support and customer service.

Cons: A bit pricey for a small congregation like mine, and there is a bit of a learning curve to do setup - BUT that's to be expected of such a full-featured program.

Overall: I love the multiple options, showing video, playing audio, displaying lyrics and Bible verses right from one source.

Purchased pc that was preloaded with MediaShout 6

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to edit lyrics during live performances is a big help to me. We are adding new songs weekly and it is so easy to make formatting and spelling changes while practicing.

Cons: After services I leave is the pc on so I can connect remotely but I turn off the monitors off. When I return and turn the monitors back on the main screen is relocated to the main projector screen and I can't get control to move it back. I have to reboot pc to get it back to screen 1.

Overall: Quickly and easily prepares worship services.

A great presentation and worship software that allows more flexibility

Apr 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: It has a lot more features than PowerPoint. MediaShout allows you to change backgrounds, lyrics, audio, video, etc. in real time.

Cons: Considering how many updates there have been, MediaShout can still be buggy to use. This software has a tendency to crash and freeze up on me.

Vendor Response

by MediaComplete on April 20, 2018

Hey Becky,

I'm glad you have had a good experience with MediaShout! We've found that, with frequent Windows updates, settings that help MediaShout run smoothly are changed without the end-user's knowledge. Some of these changes in settings can cause MediaShout to crash or freeze. We continue to create new updates to combat this issue and have made vast improvements in performance.

I hope MediaShout continues to be a vital part of your ministry.

Thanks, and be blessed,
Adam

I have used Media Shout for several years, the support team is fantastic, very friendly & helpful.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, frequent updates, friendly and knowledgeable support team. Helpful videos to get you started and to keep you up to date on new releases. Everything you need to project your worship service and more.

Cons: Can't think of a thing. I have used this software for several years and have been extremely pleased with it.

Overall: It covers all your needs to project your service on screen. It allows you to pick songs, scripture, and graphics very easily and present them on the screen in various ways. It's an overall excellent software.

They have excellent tech support. They are very responsive and helpful

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can easily make changes on the fly during our church services. I can easily bring on a new volunteer to run the media Shout for our church services.

Cons: I'm not sure what kind of negative responses I have. MediaShout has been excellent at correcting shortcomings. The only thing presently is the countdown clock box cannot be adjusted to any size and it seems to have a tendency to Cliff the right hand digit when it is set for right hand justify.

Overall: It has modern ours our services from a visual perspective.

MediaShout is easy to learn and teach to volunteers!

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All you need, from Bible references and multiple versions to all our songs and background files are at your fingertips--easy to find. Very user friendly!

Cons: Windows updates has sometimes caused glitches with playing videos but the customer support has always been terrific!

Overall: We can run our worship service easily and smoothly every Sunday. Set up during worship practice allows the team to verify wording and any changes are quick and simple. We use Media Shout in our children's worship class too with our 5th & 6th graders running the program!

One of the best

Jun 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MediaShout upgrades have no technical hitches. The software has an efficient level of consistency when adding elements, changing backgrounds and using its array of features. It also has a multi-screen ability.

Cons: The software does not function properly with PowerPoint. Furthermore, upgrades come with modified user interfaces that may be confusing for non-technical people.

Overall: The software's overall design is suitable for church use. It has spectacular visuals for a liturgical setting. Moreover, the technical support team is swift and available even on weekends.

Awesome Company

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like about the software is that, it really is easy to use and navigate. Are you going to have bumps sure what program doesn't, but the support you get from Mediashout is awesome , they go above and beyond to help and make sure you understand no matter how long it takes.

Cons: The only downside is the occ bug or glitch, but those are easily fixed. Other than that there is no con in my book.

Overall: ease of doing the weekly sermons, lots of fun playing with different backgrounds and videos.

MediaShout has kept up with the times, and can be a solid option for mid-level churches

Aug 29, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: It has more features than barebones software -- which is a nice balance.

Cons: It's still no ProPresenter in terms of features. Can be a little buggy at times.

Vendor Response

by MediaComplete on August 31, 2018

Thank you so much for your review! We're so glad to hear and have you affirm that our software is a great fit for mid-level churches. We do also believe that MediaShout goes toe-to-toe with our competitors and has features that they do not yet have. While there are no major bug issues with MediaShout, we do want to make sure that we take every step to correct any Windows and/or video card driver issues for you. Please reach out to us if we can help!

IMO, just use something else. I've had better luck with PowerPoint.

Feb 06, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Not much, it's good for simple tasks like adding a picture or something, but it can't handle much more than just putting up lyrics and such.

Cons: It crashes all the time. We have it at two different places in my church, and both areas find it lacking. I'm the youth pastor, and I can't count how many times it's crashed during service, and it's just not user friendly.

Vendor Response

by MediaComplete on February 27, 2018

Hey Jacob,

Thank you for your review. I'm very sorry to hear you had such issues with crashing. Many times issues with crashing can be taken care of by contacting our industry-leading tech support team. I would ask you to email us at support@mediashout.com so we can resolve these issues.

Thanks and blessings,
Adam

I have used Mediashout for several years with two different organizations. It is easy to use.

Jun 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Its ability to merge music with slides. Lyric retrieval and implementation. Bible accesses are a plus as well. Easy to teach others on how to use.

Cons: Would like to be able to export slides from presentation into separate PDF/JPEG files so I can use them for video editing. Perhaps this will be available in subsequent releases. Implementing updates in Windows or due to new releases of MS6 seems to frequently cause issues with preset values such as codecs.

Like any software it has its idiosyncrasies, but for the most part it gets the job done.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the interface with the script pane on the left and also the ability to set where the active cue goes.

Cons: My biggest problem is the edit pane when adjusting text. I think I have everything left justified only to have a text cue come up in the middle of service center justified. Whenever you try to enter a line, the cursor disappears. More work needs to be focused on the text editor. It is not consistent. Also, whenever I run updates, it re-installs the KJV Bible. We only use the NIV Bible.

MediaShout enabled us to get up and running quickly with great graphics/worship presentation shows

May 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and ability to quickly train up new users to run the software. Scripts are easy to build and importing videos, lyrics, scripture, etc is a snap

Cons: Getting display resolutions can be a bit tricky when first setting up the software with multiple screens and projectors

Overall: Church plant was able to get up and running quickly with worship presentation software that adds value to each part of the service.

Customer support, when required, is responsive and very good at resolving any issues!

Media Shout offers us east of projection of songs and gives great customer service

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is super. The directions are easy to follow and the data base offers so may good songs. We are also able to put our congregations particular choice of songs.

Cons: I can't say there is anything that causes any difficulty. There has been trimes when I didn't know how to do something but they helped me through it.

Overall: It offers to our congregation versatility in song selection. We have total access to songs, all stanzas and have a choice of what to project.

Capterra loader

Good product and great support

Jun 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of adding scripture and lyrics. The ability to remotely control it with a cellphone. And the ease of having multiple screens. There is a lot to love about this software

Cons: The inability to play powerpoint directly in the software is a big hassle. There are workarounds but all of those cause you to lose all animations. I hope the company will write their own powerpoint player into the system soon.

Overall: Super easy to use presentation software for church

Mediashout rocks!

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We have used version 5 for about 3 years and it has been great, but the features in version 6 just rock the house! Easy to use, anyone can sit down and figure it out pretty quickly - it's very user friendly!

Cons: Really no complaints - we are very happy with it

Overall: Easy to use, very functional for our small church application. Price is right. And the support staff is always awesome to walk us through step by step and is extremely timely - we rarely have to wait for a response!

Ease of use for novice media users

Sep 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: This is a very easy to use program that churches and organizations can organize their media for services and other functions. The learning curve is very quick and it comes with a nice assortment of backgrounds and motions.

Cons: I wish it was a bit more customizable in terms of importing fonts and backgrounds.

Vendor Response

by MediaComplete on September 06, 2018

Chris, thank you for your review. We also agree that MediaShout is great for novice media users. We believe it also has the power and flexibility to be used by small to large church sizes. MediaShout 6 can use almost any background image and video inside of the program with just a few clicks. With fonts, MediaShout looks to the Windows fonts folder. So, simply add the fonts to the Windows Fonts folder and any OTF font should work! We make it super easy to use thousands of fonts and backgrounds. As always, if we can help support you and your ministry, please reach out. God bless.

MediaShout experiance

Sep 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That MediaShout has been updated as advances in technology are brought into use in Christian Service.

That it has evolved with Microsoft updates. This has been good as all of our operators also use Microsoft products.

Cons: That users have to remember all the add ins to also update, this does not come as part of the MediaShout

package.

Overall: That the process of Screening a Christian Service is smooth and adds value to the message to be given.

Small UN-learning curve

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great improvement over the previous versions. My tech team is having to un-learn MS5 :) I hear a lot of 'I can't find where to..." OH! you just click on it!

The ability to combine different forms of media in one presentation program is huge!

Cons: The arrow keys do not change the slides.

The second monitor is taken over, even when not presenting.

Overall: The ability to combine different forms of media in one presentation.

Purchased a brand new computer, Software, Awesome training for our users and superb tech support!

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: MediaShout is easy to use, and the company staff are pros and are so easy to work with if you ever run into something you just need a little help on. They make it seem so easy!

Cons: Honestly, I can't think of any! I mean really, It serves us very well and meets all our needs from lyrics, to videos, ability to scroll announcements and quickly insert scripture. It does it all!

Overall: Multi-screen display, User-Friendly!

We have found the technical support to be excellent. The team has gone above and beyond to help.

Jun 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The ease at which you can build a script. It's extremely versatile in it's ability to import from many media types .

Cons: When adding lyrics it seems you need to add the all at one time. After adding a couple of songs if I add a different kind of que I have to save go out of Media Shout completely and then reload to add another lyric but this could be something I'm doing to make this happen.

Media Shout has helped take our service to the next level.

Jun 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Once you learn a simple steps, you will be creating a professional looking media show in no time. The song library allows you to store and update your music library quickly and efficiently.

Cons: I haven't found anything that I dislike about the software, yet. It has been a pleasure to use Media Shout for the past couple of years.

Overall: It has taken our media to the next level.

Has made some advances over the last few years, but still lagging behind other products.

Apr 05, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: The development curve has been faster than other products in this category. Media Shout does an overall solid job in managing all aspects of church presentation software, and gives you a number of extra features that you can utilize (like social media integrations, asset management, migration tools).

Cons: Though development has improved over recent years, our experience has still been that it's less dependable and more buggy than other products like ProPresenter. We had frequent crashing issues that made us move on from the product.

Vendor Response

by MediaComplete on April 06, 2018

Thank you for your review.

I'd like to address the issue of crashing. We've found that, about 95% of the time, crashing is due to issues outside of MediaShout -- like a graphics card driver that's not up to date or a Windows update that changes the codec settings. This, of course, is not only a MediaShout issue but affects all presentation software outside of Microsoft Office. Our tech support team has gone to great lengths to offer solutions to these issues, both by phone and in our Knowledge Base of articles.

I'd like to connect with you to discuss this further. Please contact me at your convenience.

Have a blessed day!

Take your worship experience to the next level

May 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Very easy to use and setup. PowerPoint integration makes it very easy to import slides for use in MediaShout.

Cons: Additional discounts offered through TechSoup but not all churches and ministries will qualify to become members of TechSoup.

Overall: The ability to use video backgrounds which is not provided in other presentation software platforms.

Vendor Response

by MediaComplete on May 21, 2018

Hey Brian,

Thank you so much for this review! We continue to develop MediaShout based on customer feedback and reviews like yours are helpful not only as an encouragement to our ministry but to the improvement of our product.

Thank you and be blessed,
Adam

Capterra loader

I am able to use a variety of material in the program. I recommended it to my current church.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can use video, sound, motion, and stills without changing programs. Just click on the next slide and and it plays. Timing features are awesome! It is also customizable.

Cons: There is nothing that I have had problems with once I learned the MediaShout 6 platform. There is some difference from the 5 that I used previously

Overall: Worship services and teaching are much easier

Software to assist in Worship

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This program has a lot of features that make Worship an enjoyable experience. It is pretty easy to use. Customer service is great, too.

Cons: Sometimes it freezes up on me and I have to start it up again but it is not that often. I have had a few issues where I couldn't start the program but by doing a search on Google I was able to solve it without difficulty.

Love being able to easily present song lyrics

May 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: What I like the most about Media Shout is being able to broadcast song lyrics for people to sing to in a professional about visually appealing way.

Cons: What I like least about Media Shout is how you have to go to a couple of different screens to fix a typo if you are in the middle of a presentation; however, that can be fixed with some basic proofreading.

Overall the software does a good job showing our Sunday presentations

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Media Shout 6 is easy to use, and the layout is very nice, allowing you to see the slides easily, especially with a hymn or song. Verses are easy to identify, allowing the user to maneuver between

verses and choruses.

Cons: Seems to be too many bug fixes, with frequent updates, and we are still having some issues with backgrounds changing.

Verison 6 exceeded the earlier versions. Works well with multiple users.

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Our process uses a laptop for development and then using a desktop on Sunday mornings. Dropbox interface is a plus and makes portability easy. Works well with text, lyrics and photos.

Cons: PDF interface needs improvement. Some presets do not get saved. Waiting on a bug fix takes too long.

Overall: Ease of use and flexible usage ( multiple computers)

MediaShout really enhances our worship experience.

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once the scripts are set up, it's easy to use. We can call on virtually anyone that knows how to operate a computer to fill in on any given Sunday because of the ease of use.

Cons: To the novice, it's a little difficult to learn and set up the scripts. However, overall it's a great product!

Overall: Great technical support if you have a glitch!

We are a small church. Have used MediaShout for years, several version, and now MediaShout 6

May 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The application is a great value. Good price for a product that works beautifully. Tech support is great, You can even reach them on weekends when you might need them the most!

Cons: Wish the backgrounds were somehow easier to access, maybe stored right within the app to find them quickly.

Overall: Easy to use presentations for our worship service.

Had to switch to ProPresenter

Jun 08, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Ease of use ability to use multi media sources. Price is reasonable and Bible options are great. Learning curve was short.

Cons: Stage display lag made it unusable. No fix for this issue was ever released, so had to switch vendors. New vendor does not have lag issues.

Vendor Response

by MediaComplete on June 11, 2018

Dear Tim,

Thank you for your review! We address issues with MediaShout based on feedback from users, so your input helps us improve.

The lag of the Stage display was an issue we addressed in 2017 and has been resolved. (144. Fixed an issue where the Stage Display could take twice as long to transition/update what is on the Main Display. (SIX-1557))

If you haven't yet updated to the most current build, I recommend doing so. We are always adding functionality and squashing bugs!

Thanks again, and be blessed.

We have stayed with Media Shout....

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Some ministry colleagues have "switched" to other providers but we have continued with Media Shout. We have always received great customer service.

Cons: The newest version does not offer the ability to convert a cue to a jpg. This made keeping graphics consistent across platforms (social media) so much easier.

User-friendly, great features.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User-friendly, great features, good integration with all types of media, good customization for different types of uses.

Cons: It crashes every once in a while as I am doing on-the-fly work. Also the, I love the Mac/PC compatibility, but would like a more seamless work between the two.

Overall: It works great for our small/mid-size church.

Media Shout Enhances our worship experience

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use and flexibility to help our overall worship experience

Cons: Some glitches in preparing slides (screens jump back to other spots) difficult to set all displays

Overall: This software has enhanced our worship experience since Version 2.1 several years ago. It's easy to operate and so flexible to allow videos, music, slldeshows and many other operations.

Kids Church Computer --

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of putting in content -- and my 3 - 5 graders can run it for me every sunday and wednesday with out a hitch

Cons: a lot of updates needed quite frequently

Overall: I have used media shout for 11 years now -- moving from Powerpoint to now -- the Adult church has since moved on to PRO PRESENTER -- I stayed with MS for the ease and user friendly operation

Great features, steep learning curve

Nov 09, 2017
4/5
Overall

1 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This software is great for churches and offers a great deal of flexibility. Media shout adapts well to other imported templates, too.

Cons: The learning curve is steep, and training someone to run the presentation is almost as difficult as it is to learn how to create a presentation. The framework is just not intuitive

I love working with this software and the knowledge support by these guys is awesome

May 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Beats the competition in every way for me. Every upgrade takes a little time to absorb but the improvements are over the top.

Cons: I'm not super savvy about IT issues so I need to talk to support more often than I'd like. At times I need real live people when these techs are trying to HAVE A LIFE TOO!

MediaShout is a robust program that is easy to use and easy to train someone to use.

May 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The efficient way to build your lyric order

Easy to make edits to the lyrics

Drag and drop video insert

I can build different song libraries

Packer

Cons: I wish there was a way to rename a song

Adding copyright information seems cumbersome

Figuring out how the Announcement Slides work eludes me.

Wonderful product

Nov 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use great customer service when needed help

Cons: Can only use PowerPoint 10 works the best

Fantastic service to the clients!

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and adapts well to out computers. IF needed, they can remote in to your computer and aid you with set up if needed.

Cons: The Windows security updates are tough on PowerPoint programs. They can remote in and fix it fairly fast. They use a lot of opac colors for the backgrounds. The backgrounds have finally gotten better with some beautiful backgrounds and colors.

Overall: Worked with most of Windows upgrades and they made fixes very fast to accept this program.

New Program

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. Being able to move songs from the old program to the new.

Cons: The learning curve and what it takes to get the system working. Still haven't found Q's for Welcome to services

Overall: 3rd version we have used. All have caused a lot of learning and have had a lot of improvements to be learned.

Absolutely fantastic software, but even greater user support that is always prompt and relevant.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use and very intuitive. Totally user friendly for non-technical users. New helpers on team find online help extremely useful.

Cons: Haven't found anything yet that we don't like or find difficult use. Cannot add any negative or con thoughts as we don't have any to offer.

Quality Worship Software

Mar 13, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This is great quality worship software and helps provide high graphic and easy worship design for busy leaders.

Cons: Difficult to use. We had to end our time with the system as it was hard to use and we felt unable to continue with the software.

Vendor Response

by MediaComplete on March 23, 2018

Ronald,

Thank you for this response! It is critical to MediaShout that we get a clear picture of what would make our product better, and your review helps. Future builds and versions of MediaShout will benefit from your input.

Be blessed,
Adam

MediaShout and the church

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MediaShout is an amazing software which allows smaller churches to provide the same quality of media as larger churches.

Cons: It is not always intuitive but once you get the hang of it -- well, it becomes simple.

Overall: I have had a wonderful experience with MediaShout and would gladly recommend it~

Decent, not as good as others

Mar 12, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It's better than PowerPoint in terms of functionality and does a totally decent job at running a church screen.

Cons: While this software is better than PowerPoint, it lacks the functionality of its competitors such as ProPresenter. It is also too difficult to use, especially in a volunteer situation where training is impossible.

Overall: It was a solid upgrade from PowerPoint for our purposes.

Vendor Response

by MediaComplete on March 14, 2018

Hey Pastor Jeff,

I'd like to have the chance to speak with you about MediaShout. All church presentation softwares are different but also similar in many ways. I'd like to see if I could help you find the functionality MediaShout posesses.

Please call in to our support line and ask for me.

Thank you, have a blessed day,
Adam

Our congregation is very old fashioned and have adapted well to using the slides.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use after viewing the tutorials. All those who actually operate the slides during the service find it easy to make corrections during the practice time.

Cons: The copy and paste functions do not work as well as I would like -- that's a personal preference though.