---
title: "Powtoon Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Powtoon the right Animation solution for you? Explore 429 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/140321/PowToon/reviews/"
page_type: "reviews"
language: "en"
---

Powtoon

4.5 (429)

[View alternatives](https://www.capterra.com/p/140321/PowToon/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 17th, 2026

# Reviews of Powtoon

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

AM

Anthony M

Co-founderEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“Flexible Creation Options: When I need something that isn’t already in the library, the AI image generator or the ability to upload visuals from PowerPoint lets me create practically any image or video I envision.“

March 23, 2026

Olena G

Regional Medical Services and Operations Manager EEMEAPharmaceuticals, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Another drawback is the lack of a project library feature; all saved files are in one list, so I have to scroll through multiple projects to find what I need.“

December 9, 2025

AM

Anthony M

Co-founderEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“PowToon is a powerful, relatively easy‑to‑use animation and presentation tool that gives me enough creative freedom to bring most ideas to life. While it occasionally lacks a specific feature or stock asset I’m hoping for, the platform almost always offers a workable alternative—especially with the help of AI generation and upload options. And when I do get stuck, customer service consistently steps in quickly and effectively, which makes a huge difference in keeping projects moving.“

March 23, 2026

AM

Anthony M

Co-founderEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“Help Library Gaps: Searching for articles on specific topics can be hit‑or‑miss, and sometimes the tutorial I need isn’t easy to locate.“

March 23, 2026

AR

Alisson R

Project EngineerRetail, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“It offers a wide variety of templates, characters, and visual elements that make content creation efficient, even for users without advanced design skills.“

April 27, 2026

mf

maxe f

artistAccounting, Self-employedUsed the software for: I used a free trial.

“couldn't upload Canva slide and turn it into a video and the music options were not good at all maybe you guys should use youtube music as your music provider“

April 27, 2026

AM

Anthony M

Co-founderEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“The Premium package offers a wide range of videos, images, and templates, giving me plenty to work with for most projects.“

March 23, 2026

FS

Frauke S

ConsultantEducation Management, Self-employedUsed the software for: 1-2 years.

“Sometimes I have small browser related loading problems. And deleting uploads I dont need anymore I didn´t find so I have to scroll through quite some material.“

March 18, 2026

## Showing most helpful reviews

Showing 1-25 of 429 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bruno M.  
Marketing Executive Intern  
Automotive  
Used the software for: 6-12 months

### "An innovative online video editing tool for ambitious Digital Marketers"

August 15, 2026

5.0

Overall, I had a positive experience using this software. It is a wonderful tool that helped us create animations for our media resources, including social media accounts and marketing materials. Therefore, I will definitely recommend this program to other Digital Marketers who want to take their careers to the next level.

Pros

I had the opportunity to use this software as a Marketing Executive Intern for Hackett & Hackett International Group Limited. Thus, I can say that it has numerous advantages, such as its ease of use, since even beginners can create professional animations easily. In addition, I can also note several other benefits. Firstly, this program has an extensive database of templates for presentations, marketing materials, videos, training, or other materials. Secondly, it can also help make engaging slides with animation, characters, transitions, and motion graphics.

Cons

On the other hand, I can note some significant disadvantages and limitations of the program. Firstly, the program is not cheap, and you need to have budgetary funds for the purchase. Secondly, there are few customisation options and a steep learning curve. Moreover, the program is entirely web-based, so you have to have a stable internet connection when working with it. Finally, there are software limitations, so to use advanced export options, you must have the most expensive subscription.

Review Source

HA

Heidi A.  
Learning Partner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Powtoon an awesome tool for anyone in L&D"

May 15, 2026

5.0

My overall experience with Powtoon has been excellent m. It was great to have a 15 min intro with a product developer, who gave me lots of tips. Customer support is available of required. There are also great demo videos on the features. I am having alot of fun with Powtoon and have created several short video explainers and have had good initial feedback from managers and learners on the videos created to date. By paying for a subscription you have alot more options and it represents value for money, if you are not an expert in video creation.

Pros

Powtoon is a great for creating educational video explainers that can be used across diverse learners. I love the templates, and easy to use functionality, and now with all the AI tools coming on board it is helping decrease time in development and improve the quality of my videos.

Cons

There is nothing that I don't like. Powtoon has all the features I was looking for. The only thing I would offer in terms of feedback, is keep improving your offer and adding to your templates. Using great templates helps users to learn and have the confidence to create their own. It also inly has basic audio editing and I would loveto see a separate audio editor dashboard.

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)

Reason for choosing Powtoon

I found Powtoon to better suited than Canva Professional for the user wanting to create L&D over marketing.

Review Source

JM

Johnny M.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "BEWARE Before Giving Powtoons Your Credit Card"

September 10, 2026

1.0

Buyer beware. We canceled our subscription, Powtoon charged us anyway, and when I called the very day the charge appeared, they refused to refund it. What really got me was the advertised 14-day refund policy. Apparently that didn't matter when we actually asked for a refund. There are plenty of companies competing for your business. I would choose one that makes it as easy to leave as it is to sign up. Based on our experience, I would NEVER give Powtoons my credit card information again.

Pros

None. You can do everything they offer in multiple platforms that are free or much cheaper. Based on our experience, I cannot recommend this company.

Cons

BEWARE. We canceled our subscription and Powtoons charged our card anyway. I called them the SAME DAY the charge hit and asked for a refund. They refused, even though they advertise a 14-day refund policy. Once they had our money, customer service had no interest in making it right. I would think twice before giving this company your credit card information.

Review Source

karl A.  
Boss  
Computer & Network Security  
Used the software for: 6-12 months

### "Class Act in visuals"

May 27, 2026

5.0

Very goodMy overall experience with Powtoon has been excellent. From start to finish, the platform made it easy and enjoyable to bring my ideas to life. The combination of high-quality tools, creative flexibility, and reliable performance made a noticeable difference in the quality of my final presentations. I would highly recommend Powtoon to anyone looking to create engaging and professional animated content, whether for business, education, or personal projects.

Pros

What I liked most about Powtoon was the overall quality of the platform. The animations were smooth and professional, the templates offered a wide variety of creative options, and the user interface was intuitive and easy to navigate. The export quality was consistently high, making it easy to produce polished presentations that impressed my audience. I especially appreciated the flexibility to customise every aspect of my projects, allowing me to create unique and engaging content tailored to my needs.

Cons

I honestly found very few faults with Powtoon. However, if I had to mention something, it would be that some advanced features are only available on higher-tier plans, which might be limiting for users on a budget. Otherwise, my experience was overwhelmingly positive, and I did not encounter any significant issues or frustrations while working with the platform.

Review Source

PP

Patti P.  
Learning and Development  
Construction  
Used the software for: 2+ years

### "Powtoon Review"

April 21, 2026

5.0

5 star, excellent experience. I have used the product for many years and am just now returning to using it regularly and love it!

Pros

I like all the new features. It is still the easiest video editor I have found! Their customer support is at the gold level, and it is a fabulous value for the money!

Cons

I wish we could upload a pdf and have it make a video! The adkar lab throws in too much AI. It is all editable so it isn't hat big of a deal!

Alternatives considered

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

Reason for choosing Powtoon

I have both but find that Powtoon is easier when making a microlearning

Review Source

FY

Francisco Y.  
Director  
Professional Training & Coaching  
Used the software for: 1-2 years

### "your own video production"

March 27, 2026

5.0

Great tool, now I am integrating my workflow with other AI tools and able to create video SOPs to communicate what I need

Pros

Easy to use to create videos and quick training material, you can easy integrate it with other tools that simply your work flow

Cons

Token use for every major change in the video, there shall be an option to draft text to speech. some other modification also have a minor charge in your token

Switched from

[Renderforest](https://www.capterra.com/p/141544/Renderforest/)

complexity to use, time consuming, and lack of avatars

Review Source

James S.  
HR Developer  
Government Administration  
Used the software for: I used a free trial

### "My Powtoon experience "

April 26, 2026

5.0

Overall, PowToon is a great animation platform compared to most. I enjoyed the many functions the software provides.

Pros

Ease of use. Wasn’t hard to figure out with the tutorials. I’ve never created animation before and it made me the expert in the room at my organization.

Cons

The PPTX function. My slide format didn’t convert well. I use PowerPoint often so I need and I would like to add animation clips.

Switched from

[Vyond](https://www.capterra.com/p/182240/Vyond/)

Vyond for federal use took away the AI function making the software difficult to use.

Review Source

Olena G.  
Regional Medical Services and Operations Manager EEMEA  
Pharmaceuticals  
Used the software for: 1-2 years

### "Feature-Rich Platform with Excellent Support "

December 9, 2025

5.0

Overall, Powtoon is easy to use and keeps getting better with new features. It helps save time, makes creating videos fun, and works well even for beginners.

Pros

I really appreciate the availability of high-quality templates, which makes it easy to create videos quickly and customize them to my needs. Frequent updates introduce new features and AI capabilities, each improving the overall experience and workflow.

Cons

Occasionally, technical issues occur. While support responds immediately and resolves problems quickly, communication is limited to email only—there is no option for live calls or screen sharing, which would make troubleshooting easier. Another drawback is the lack of a project library feature; all saved files are in one list, so I have to scroll through multiple projects to find what I need.

Review Source

Jerome B.  
Co-Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Perfect for Beginners"

May 5, 2026

5.0

Creating animations with Powtoon is extremely easy compare to more expensive and more sophisticated programs. But of course it has its limits. Once you get really serious with video production, what you get with just Powtoon isn't enough. Although combining Powtoon with other tools is still a great way to make great videos faster and easier.

Pros

Ease of Use. You don't have to have experience. Anyone can get started making videos with just basic computer skills.

Cons

Enter/Exit effects are not up to speed. There's not enough flexibility with animations. And that's fine! Powtoon isn't about sophistication. It does what it's intended to do.

Review Source

Trevis L.  
IT Sales Specialist  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Powtoon is great for users with limited video creation experience"

April 21, 2026

5.0

Powtoon is a great tool for people like me who want speed and engagement over absolute technical control. Especially if you have limited experience with video creation. If your goal is to create animated presentations or explainer videos on a deadline, the investment can be worth it. It helps by removing the "how", allowing you to focus entirely on the "what" in your content.

Pros

What I like about Powtoon is its accessibility. The interface is intuitive, with a clear drag and drop timeline that makes managing assets, timing, and transitions straightforward, even for those with little design experience. There are also tons of templates available.

Cons

Professional features like high quality MP4 downloads or removing branding are gated behind the higher tier plans. The paid subscriptions can become expensive for individual users or small budgets.

Review Source

DA

Dian A.  
Learning and Development Facilitator  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Loving the AI feature of Powtoon!"

April 24, 2026

4.0

A great experience so far, still exploring and learning the platform. Excited to try more of the AI features.

Pros

Tutorials are available for me to learn about the different features. The AI feature is very useful to create videos fast. The videos are also professional looking.

Cons

Not very easy platform to use if you are new to video editing. Some time required if you are starting from scratch. A bit pricey as well for paid version.

Review Source

CW

Catherine W.  
Senior Instructor Course Coordinator  
E-Learning  
Used the software for: 1-2 years

### "Powtoon review"

March 20, 2026

4.0

Overall, it's been good. I would love a wider variety of art. If Powtoon and Canva could have a baby, that would be the ideal product.

Pros

I like the quality of what I am able to create. It's easy to use, I like the progress bar across the bottom so I can easily adjust when items appear/disappear.

Cons

The price. It's just too expensive. Also, for the price we're paying, why are there still watermarks in some of the videos and audio? That's frustrating. I'd also like more variety in the library and the ability to easily shift from one pose to another within the character animations.

Review Source

KR

Kat R.  
Engineer  
Sporting Goods  
Used the software for: 1-2 years

### "Powtoon is useful "

April 22, 2026

3.0

It is a good and easy to use app though it is mostly all pay to use, unless you use the basic stuff which isn't the best.

Pros

I like that it is easy to use with professional quality videos. It also has loads of templates which can be quite useful.

Cons

I didn't really appreciate how you have to pay for almost everything from ai voice overs to the good templates.

Review Source

BP

Bethany P.  
Director Program Management  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use if you know PPT"

March 27, 2026

5.0

Pros

Easy UX and lots of options for designs/audio. The videos are well received in by the audience in our company.

Cons

Learning curve is a bit difficult if you don't know PowerPoint really well. Playing around with the AI things cost extra $$.

Review Source

JH

Johan H.  
Managing Director  
Management Consulting  
Used the software for: I used a free trial

### "Great for video presentations!"

May 12, 2026

5.0

I am really happy with my first attempt to create a video from a slide presentation and would like to achieve more.

Pros

Ease of use for someone who is not accustomed to working with online systems for creating videos that make impact!

Cons

Finding a template that is appropriate? There are many templates but they all appear to specific and not generic enough.

Review Source

Alain Jove R.  
Freelancer  
Telecommunications  
Used the software for: 2+ years

### "Powtoon for Power Cartoon Graphics"

February 18, 2021

4.0

Overall, it is really fun putting crazy ideas to life in this app. The templates save time from creating your own vector graphics and animation, or toying around with other photo or video editing/ creation tools which is very taxing when time is of the essence. The output looks fantastic as it is very smooth and the resolution is really fitting for any setup such as branding of products, personal promotions, and any other creative endeavors.

Pros

This is an outstanding app that I've used and is still using since it has powerful customizable templates for designing cartoon storyline. As opposed to just comic style speech bubble presentation, this brings more life to it than the old school approach. Although it still works, the this new approach works better and provides more life - but most of all, an eye catcher to the social media age of today. I like this app because it provides a lot of customizable templates for characters, backgrounds, props, images, and other elements. All of them are customizable down to changing the character's gender and outfit, sceneries that change as your storyline progresses, moving objects like cars and buses, including other animated elements like traffic lights and blinking lights. In addition, you have several audio to choose from to fit the storyline, and has several zoom/pan effect for added touch.

Cons

In my opinion, your own imagination is the only thing that hinders you from getting into your end product. If you're stuck, you can always do a Google lookup and find ideas from other Powtoon animations to keep you going with your project. As far as loading times are concerned, there is no lag at all even if the elements already stack up.

Reason for choosing Powtoon

Although the other products I consider using are comparable to this, they have a different flavor in showing the same ideas. I am also using them depending on the mood or theme of the project as they are also outstanding in their own way. Honestly, I had a hard time choosing them that's why I toyed around with all of them.

Review Source

YS

Yeison S.  
English teacher  
Education Management  
Used the software for: 2+ years

### "A great option for creating out of the box presentations "

August 10, 2022

5.0

It's been a tool used to provide presentations to my students but at the same time we can give presentations to future clients about important aspects in the company, it's been pretty useful to make the message go through without the traditional slide-style presentation.

Pros

It's a tool that allows every kind of user to interact with elements giving a wide variety of options to make presentations more attractive and with a great quality.

Cons

It seems that there's some lack of customization in some default animations, providing more options to make a more detailed transition or use of a template would result on greater and more professional results

Review Source

CH

Cleo H.  
Designer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Not really useful unless you go Pro+"

November 18, 2020

4.0

It's really easy to quickly create something that's, let's be honest, kind of corny, but for many situations that's fine. The tools are a joy to use and you can add your own artwork so you aren't really that limited. My biggest complaint (as I mentioned above in Cons) is that the tools are corrupted by the upsell items for Pro+. Just don't show me Pro+ features if I've already paid for Pro. Or at least give me a way to turn them off. Find another way to upsell.

Pros

Seriously easy to use. Using a template with its own audio, I was amazed at how smoothly the audio adjusted as you changed slide lengths. The tools are intuitive and things \[transitions, modifications, adding/removing time, etc.\] that are difficult in a lot of video editing packages are simple. There may be fewer features to tweak but in some ways that what makes it so easy to use. I like that you can add your own graphics - this makes it a powerful base if you want to deviate from the more cutesy look that's provided by default.

Cons

I'm constantly annoyed at the ongoing upsell to Pro+. I'm tricked into being disappointed at every turn. Choices of characters, items, templates, etc are shown but often it's not until you click on them that you discover they are only available to Pro+ plans. In a grid of possible templates, there were 54 Pro+ I couldn't use - I had to scroll over each one to discover they were Pro+. I asked Support if there was a way to hide the features that I couldn't access (turn off all Pro+) but they said no. Paying over $200 for Pro seems like a lot these days and I would be more satisfied with my purchase if I weren't constantly shown all the things I can't get with that money.

Reason for choosing Powtoon

I had a good experience in the trial but later realized that was due to the trial having the full feature set of Pro+. Pro+ was too expensive for my company to reimburse me so I chose Pro. But I'd almost rather use the Free version than settle for the small hand-out of features that are available on the Pro plan while being teased by the Pro+ content.

Review Source

Jefry N.  
Electronic Engineer  
Computer Software  
Used the software for: 2+ years

### "Easy Presentations"

June 20, 2019

4.0

From my experience with the program I can say that I have not had greater difficulties than to find myself a little disoriented at first, but thanks to its easy use and interactivity, I can learn at once and I can create my video. I would say that I would have difficulty uploading or sharing the video, because there are not enough options or the ones I want are blocked and I must pay. It would be good if the tool would allow you to share those videos over Whatsapp for free.

Pros

It is a simple and easy to use program. The presentations have many details and customization, being a very good point because it allows creating multiple videos and they do not look alike. It offers free and paid tools, also offers different ways to export or publish it; it is good the point and manages to make known the tool and the jobs and that many people can use it, either by paying or for free.

Cons

The program looks very limited at times because they don't have other tools to change the style of their videos with respect to the format, that is, it follows established parameters and does not allow recording videos to be uploaded and edited with the tools already available, but it limits itself to that format already established and in a certain way causes the authors of the videos to be somewhat limited in the subject of creativity.

Review Source

Deepika S.  
Graphic Designer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great to use"

December 9, 2018

5.0

Pros

Being a graphic designer, I use this for animated videos & presentations almost everyday. powtoon has so many templates & animation effects which make it very useful to make quick videos. I love this software because it has a clean interface. Colors & design are very user friendly . I would recommend this product to everyone who wants to make animated videos & presentations.

Cons

The hardest part of this product is it sometimes takes way too much time to upload images & add videos to timeline. This is a heavy product, which hangs alot, that makes it very irritating at times. One thing I want in this product is options to arrange the saved files in folders or as we want because the minus point is when we mistakenly open a file it comes to number one which bothers the order of the files & makes it difficult to keep a check.

Review Source

Christian H.  
Licenciado en Mercadotecnia Digital  
Civic & Social Organization  
Used the software for: 6-12 months

### "Pow toon needs to innovate"

May 18, 2022

4.0

Due to its ease of use it is a very good tool and my experience with the software has been very good.

Pros

It is a very good software to make video marketing or educational videos, extremely easy to use and in relation to price and benefits it has a lot of quality. With it you can make animations without having previous experience, you just need to drag and drop and that's it. The 2d and whiteboard animations as well as the transitions will make you love it. It will save you a lot of time editing and creating content.

Cons

I think basically what I don't like is that you have to pay a bit of a price to be able to personalize your branded content. That if you put it on a scale, freelancers or people who start creating content may not be able to afford it. In addition to the fact that Pow Toon has not had an update for a long time, to put it in a big way, and it is lagging behind software like Create Studio.

Review Source

YY

Yathavi Y.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Powtoon review"

December 15, 2021

5.0

Overall, I enjoy using Powtoon to create animated videos but there some features that can be improved to ensure a smoother experience for users.

Pros

I liked how easy it was to create a Powtoon video with an extensive media library including characters, music, sounds, and images. There are many templates to choose from for the background of the Powtoon

Cons

The function to download and export option in Powtoon can be frustrating, as there are many technical difficulties that arise with the website.

Review Source

MP

Micha P.  
Technical Support Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "For animated presentations and inclusive classes"

July 2, 2023

5.0

Pros

I was impressed by the animations features for presentations. Useful for educational and business purposes, I think is a tremendous help for students with learning disabilities and people who tends to be shy and anxious during public speaking. The avatar can guide the audience while presenting and the voice can be easily recorded or uploaded by the user.

Cons

I am still improving my skills with the software, but if I might find a "disadvantage" is the many, many possibilities...someone can gets lost. In the free version there is the Powtoon logo and music at the end of your presentation. It can be annoying.

Review Source

VR

Verified Reviewer  
Manager, Instructional Design - Leadership and Talent Development  
Restaurants  
Used the software for: 2+ years

### "Once you get the hang of it! "

November 12, 2018

5.0

Pros

The resources are constantly evolving - it's like i have a new bag of tricks every time I go to design with it. New layouts, fonts, images, etc. make everything really fun to use and fun for my clients to engage with. It is an easy way to inexpensively produce microlearning - added bonus that its visible without an LMS and can be used on the go. If you are experienced in Adobe Captivate, this design format would be very similar to the layers found in eLearning design - only in video layout.

Cons

I dont like the levels of access they make available. If you pay for it, you should have access to everything. Or, if it's not available for my level, dont put it in my design resources toolbox. I use something in a project only to learn that it's not available to me unless i go "pro".

Review Source

VR

Verified Reviewer  
Social Media Coordinator  
Telecommunications  
Used the software for: 6-12 months

### "Fun way to create presentations that really grab people’s attention"

August 4, 2018

4.0

Pros

We all think it’s a really a fun and simple way to create professional-looking videos and infographics even for people without any design or technical background. If you’re familiar with PowerPoint, then it’s really easy to learn Powtoon but the result is something with a little more oomph.The presentations look very interesting and engaging with lots of nice options for backgrounds and animation. There are also pre-made templates available which look really appealing and are highly customizable. There are plenty of tutorials available on the site and they break it down into bite-sized pieces. I also love the fact that I can chat directly with their customer support for help whenever a question or issue comes up.

Cons

It doesn’t allow for highly collaborative work just yet, but I am certainly hoping that this is something they are working on. I think that will streamline work for many people especially in terms of those who are working remotely but want to contribute to creating a presentation.

Review Source

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