# Page 3 | Parking Boss Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Parking Boss the right Parking Management solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140333/Parking-Boss/reviews

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Parking Boss

4.8 (107)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Parking Boss

## Showing most helpful reviews

Showing 51-75 of 107 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Juan M.  
Supervisor of Security Operations  
Security and Investigations  
Used the software for: 6-12 months

### "From the Security User's Perspective"

July 30, 2019

5.0

Regardless of the minor con this has been the best system I have used at any property. It easily cuts down the time it takes me to conduct violation patrols by half or more. To make things simple I drive down the property, putting the license plate of every on site vehicle and Parking Boss tells me immediately if the vehicle is allowed to park. Gone are the days of the annoying parking passes that get copied or reproduced anyways! Thanks Parking Boss!

Pros

What I like most is it cuts down on the amount of time it takes me to identify parking violations

Cons

What I like least is the inability to ban vehicle types from obtaining a guest permit.

Review Source

KL

Kathy L.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "So thrilled to have found the Parking Boss software"

October 8, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] was our Representative and from the very beginning was extremely responsive, presented the product successfully via zoom and made getting started super easy. Using this software has made our efforts to keep track of guests, keep out trespassers, cite violations accordingly, get reports and keep a history of all activity quite seamless. Parking Boss is quick to respond if we need assistance. They also help our Security Company perform their patrols effectively.

Pros

Super user friendly for me as Administrator and for our residents.

Cons

Have nothing bad to say about this product.

Review Source

KJ

Kay J.  
On Site Manager  
Real Estate  
Used the software for: 2+ years

### "I don’t know what this means "

October 5, 2020

5.0

I use it daily and can always find answers. I love it.

Pros

Easy to use and understand and use; convenient.

Cons

Nothing. It works well for our community and management service.

Reason for choosing Parking Boss

Seemed easy enough

Review Source

TG

Tomasz G.  
President of the HOA Board of Directors  
Facilities Services  
Used the software for: 1-2 years

### "Excellent for any HOA"

July 30, 2019

5.0

We had major parking problem for years at our townhome association. We looked into this software for over a year and decided to give it a try. Today all streets at our closed gated community are perfectly clear, everyone got tired of scratching violation stickers off their windows, it works better than towing and actually towing infractions were reduced by 90% since Parking Boss introduction. Staff is absolutely amazing and responds really fast with all questions we have. Also they always try to implement ideas we have to better functionality for our community. It is perfect solution for any type of community

Pros

Ease of use, keeps the history of every violation or infraction, customized to any HOA type, promotes self-inforcement

Cons

Iphone App would be very beneficial, more compatibility with Apple products

Review Source

ME

Maureen E.  
Leasing and Marketing Director  
Real Estate  
Used the software for: 6-12 months

### "Best Parking Management Software Available"

July 30, 2019

5.0

Pros

It allows us to effectively manage our parking in real time and know who is parked on our property at all times. When we have to tow a vehicle we can do so with confidence that it is not an error.

Cons

The cost per sticker, would prefer a monthly fee, but I hear this may be an available option soon also wish there was an available sticker for bicycles.

Review Source

Response from Community Boss

July 31, 2019

Hi Maureen, thanks for the great review! We do offer both permit fee and monthly subscription fee options. We'll have one of our team follow up with you.

DE

Dinasti E.  
NSM  
Real Estate  
Used the software for: 2+ years

### "Parking Boss Review"

October 3, 2020

5.0

I love it. I think that it has improved parking a lot in the community. I think the new stickers that allow you to check off boxes was an amazing addition.

Pros

How it stores information for residents throughout their entire stay. Pictures. Easy to monitor changes other employees have made. How easy it is to look up vehicle license information.

Cons

Doesn't have an official app. Freezes sometimes. Doesn't give you the ability to erase notes. The QR scanner needs some improving. No option to state that a vehicle has been towed.

Review Source

MT

Mindy T.  
Communtiy Director  
Real Estate  
Used the software for: 2+ years

### "Our Parking Was Never the Same!"

March 15, 2017

5.0

I am a property manager, and at the time I was introduced to Parking Boss, I was managing a 190 unit community in Santa Ana. All of our Yelp reviews mentioned how big of an issue parking was for the residents, and so I knew we needed a system that was new, exciting, and EFFICIENT! If you take a look at our Yelp Reviews now, you can almost pinpoint the exact date we implemented Parking Boss because many the reviews about parking turned into positive experiences! Our residents,their guests, and my staff was happy ! Most importantly, though, Nathan truly cared about our needs and accepted any criticism or feedback we had with open arms.To this day, whatever property I am managing, if it has parking issues then Parking Boss is the first company I refer to!

Pros

I like that it is innovative, first and foremost! It's unique and many VIPs are intrigued by the experience Parking Boss offers. Also, I like that there are multiple avenues in which you can reserve a spot: computer, QR code from Smartphone, leasing staff, courtesy patrol, etc.

Cons

There is a flaw with the license plate input. Our residents figured out that they can put their VIN in and try to get away with extending their deadlines.

Review Source

TC

Tabitha C.  
Sr. Community Manager  
Real Estate  
Used the software for: 2+ years

### "Community Parking"

October 27, 2020

5.0

Pros

I found Parking Boss extremely easy to use!

Cons

I feel the website could update visual aspects of website. Realistic maps, etc.

Review Source

JA

Jessica A.  
Leasing Professional  
Real Estate  
Used the software for: 2+ years

### "Parking Boss"

October 3, 2020

5.0

Pros

Easy to use and convenient. Available when needed. Can be used anytime.

Cons

Longer times for parking for guest will be great

Review Source

CL

Christopher L.  
Supervisor of security  
Security and Investigations  
Used the software for: 2+ years

### "Parking boss is great "

July 31, 2019

5.0

Pros

I like everything about the software very easy to use

Cons

I like everything I have no problems with the software

Review Source

RP

Rajesh P.  
Treasurer  
Utilities  
Used the software for: 2+ years

### "Takes the pain out of parking management"

July 30, 2019

5.0

We use to manage the guest parking spots in the community. Visitors are able to easily register and it does the notifications and tracking of the parking and send alerts promptly. On the admin side its easy to manage and look at history of violators and specific vehicles.

Pros

Ease of navigation User Experience Feature set

Cons

Faster Reporting Error checking for invalid inputs from users

Reason for choosing Parking Boss

Software as a service Ease of use

Review Source

GP

Gordon P.  
Property Manager  
Facilities Services  
Used the software for: 1-2 years

### "Property Manager"

October 9, 2020

5.0

Pros

Ease of use. Great support. The staff has been helpful and pleasant with any request or concern I have had.

Cons

The only issue we have had is with changing the banking.

Review Source

MJV

Marc Jon V.  
Security Manager  
  
Used the software for: 1-2 years

### "parking boss is an excellent tool to govern parking"

May 8, 2017

5.0

Pros

records all types of records for permits, citations, tows, etc. all at the fingertips of the user. history of both vehicle cites and residential cites and permits on in one place

Cons

since our cite "refreshes" at the beginning of the year (Dec 31 at 23:59.59), it would be nice if this could be automatic. (each resident is "clean slated")

Review Source

SH

Sandra H.  
Community Manager  
Real Estate  
Used the software for: 1-2 years

### "Parking Boss has helped to eliminate our parking problems."

July 31, 2019

5.0

Pros

The software is easy to use and it's been very effective.

Cons

I wish we had someone outside of our office team actually monitoring the parking lot.

Review Source

MJV

Marc Jon V.  
Security Manager  
Security and Investigations  
Used the software for: 1-2 years

### "PARKING BOSS is all you need for regulating parking "

March 7, 2018

5.0

we (my department) went from spending 2-4 hours a night logging info to 30 minutes.

Pros

Easy to use from a smartphone, instant updates, and organizes like a dream. Finding addresses, license plate numbers, tag numbers, etc can be done in seconds, even at night.

Review Source

Response from Community Boss

July 6, 2018

Thanks a lot for your positive review Marc Jon! Please let us know how we can be better. Joel

KC

Kristina C.  
Leasing  
Real Estate  
Used the software for: 2+ years

### "Excellent for Property Management"

December 29, 2020

5.0

I love the smart map that they provided and the feedback from our security said it has been helpful for them.

Pros

This product is very easy to use. It is very resourceful for the leasing team, security patrol, and our residents.

Cons

I have never found this product to crash or have any problems with. It is very easy to get help if you ever need.

Review Source

VR

Verified Reviewer  
Manager I.T  
Real Estate  
Used the software for: Less than 6 months

### "I am living in big society so i am evaluating this software for my society"

May 5, 2018

4.0

Pros

I can resolve problem visitor or guest parking problem.Parking manager have proper information of all parking.

Cons

I dont thing there any problem in this software.i can better explain once i implement the same for my society.

Review Source

MK

Mark K.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Do not use Parking Boss!"

July 25, 2023

1.0

very frustrating. I will tell our high school to not use them again, it was terrible

Pros

It showed a map of the school and the parking lot

Cons

Map showed available spots, but they weren't actually available. Rather than assigning you the next closest spot it made you start all over and pick another spot that it said was available, but it actually wasn't

Review Source

SG

Sandy G.  
Senior Property Manager  
Real Estate  
Used the software for: 6-12 months

### "From start to finish excellent application"

March 15, 2017

5.0

I manage a townhome community the only allows 2 vehicles per unit to be parked in the community and very limited guest parking. Some units had 3, 4 & even 5 vehicles at their unit and we had to get this under control so that every resident had 2 spaces to park their vehicles. Parking Boss was the solution with the bar coded sticker and the Guest Parking Attendant. Our parking issues have been solved thanks to Parking Boss!

Pros

Simplicity

Cons

I would like better reporting and pulling of data such as emails or by name.

Review Source

BG

Beth G.  
Community Manager  
Real Estate  
Used the software for: 6-12 months

### "Works Great"

October 6, 2020

5.0

Pros

We need to have our parking monitored as we have a small community. This helps alleviate unwanted cars on the site and unknown residents. System is easy to use.

Cons

I have not had any complaints with the software so far.

Review Source

GM

Gwendolyn M.  
Executive Assistant  
Higher Education  
Used the software for: 2+ years

### "Parking Boss Ease"

November 20, 2020

5.0

This software truly helps with our external and internal visitors. The ease of setting up and emailing is awesome!

Pros

The ability to email the visitor parking pass.

Cons

the only con that I notice is not having adequate space to write instructions (departmental).

Review Source

LS

Lori S.  
Assistant Community Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Excellent Parking Program"

August 9, 2019

4.0

Ease of processes it does not require many steps which makes servicing residents at a higher efficiency level increasing the satisfaction of the community members.

Pros

Ease of use. Customer service for users is genuinely interested in ensuring that users gain the knowledge and tools to use Parking Boss.

Cons

Unable to re-issue decals or remove vehicles placed on a residents or address in error.

Review Source

Response from Community Boss

August 9, 2019

Hi Lori, thanks for the review! Re-issuing or revoking decals/vehicles can be done through the "Revoke" and "Edit" options on each decal/vehicle. Please let us know if you have any questions about this and we'll be happy to help!

SG

Shelley G.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Super Hero APP!"

July 30, 2019

5.0

Pros

This app has allowed us to maintain our large parking rules and policies. It's navigation friendly and the best app we could ask for!

Cons

Nothing - I like everything about this app

Review Source

SR

Shannon R.  
Leasing  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Parking Boss evaluation"

March 15, 2017

3.0

I believe the concept is wonderful and so far most of our residents have given the thumbs up. Inputting all of the information is incredible time consuming especially with almost 1000 residents at my property. Hopefully the inputting of information can become more efficient.

Pros

Ease of monitoring registered automobiles.

Cons

Inputting initial information is very time consuming.

Review Source

Response from Community Boss

March 15, 2017

Hi Shannon, We're really sorry that the initial resident content input took too much time and completely agree with you. Your complaint is very legitimate. We are currently testing and are very close to launching a self-registration for resident vehicles, although verifying ownership is something to consider. Do you have any thoughts on how verification should be implemented? Also, thanks for caring enough to review us. We want to make our product as great as it can be and your feedback makes this possible.

JS

Jaeson S.  
Leasing Consultant  
Real Estate  
Used the software for: 6-12 months

### "Excellent parking tracker"

July 30, 2019

4.0

Pros

Simple interface that helped eliminate excessive congestion in our property parking.

Cons

Could benefit through more informative documents to provide customers with.

Review Source