# OnboardCentric Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OnboardCentric Software - reviews, pricing plans, popular comparisons to other Onboarding products and more.

Source: https://www.capterra.com/p/140351/OnboardCentric

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# 

 OnboardCentric Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OnboardCentric

## What is OnboardCentric?

OnboardCentric by ExactHire enables employers to deliver a digital onboarding experience from any location, while quickly increasing new hire productivity and reducing compliance risk. Provide a virtual employee onboarding process that eliminates the need for paper forms and documents. Minimize delays in new hire task completion, improve collaboration across the onboarding team, and strengthen hiring protocols associated with compliance requirements. Satisfaction guarantee: 60-day, money-back

## What is OnboardCentric used for?

[Onboarding](https://www.capterra.com/onboarding-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$130

Usage Based, Per Month

Free trial  
not available

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Do you work for OnboardCentric?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.exacthire.com&name=OnboardCentric)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnboardCentric

4.0 (17)

VS.

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

$130

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (17)

Ease Of Use

4.3 (1,819)

Value For Money

4.2 (15)

Value For Money

4.2 (1,484)

Customer Service

4.4 (17)

Customer Service

4.1 (1,554)

## OnboardCentric alternatives

Highest Rated

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,729)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (175)](https://www.capterra.com/p/156106/Hibob/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

3.7 (3)

166.67% of 3 reviewers that rated this feature as important or highly important

Digitally sign online documents

Self Service Portal

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Document Management

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Electronic Forms

4.0 (2)

200.00% of 2 reviewers that rated this feature as important or highly important

Digital forms that are shared and accessed online

Training Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

Orientation Workflow Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create orientation programs for new employees or students

OnboardCentric 16 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage adherence to policies for any service, product, process, or supplier

Customize data fields to support various needs and use cases

Store, manage, and track all electronic documents in a centralized location

Digital forms that are shared and accessed online

Digitally sign online documents

Create and share a new employee handbook with helpful information

Create orientation programs for new employees or students

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Track employee/learner's progression through training programs

Get Advice

We can help you find the software with the features you need.

Features

3.8 (17)

3.8

Based on 17 reviews

## Pricing

Value for money

4.2 (15)

Basic

$130.00

Usage Based,Per Month

Value for money

4.2 (15)

4.2

Based on 15 reviews

## Integrations

[

ExactHire](https://www.capterra.com/p/198305/ExactHire/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (17)

4.4

Based on 17 reviews

## User reviews

Overall rating

4.0

Based on 17 reviews

Filter by rating

5(7)

4(5)

3(4)

2(0)

1(1)

Mentioned topic

Sorted by most recent

HG

Hannah G.

HG Generalist

Non-Profit Organization Management

### "Mercy Ships Onboard Centric Reciew"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 20, 2022

Overall, the experience has been great and made our onboarding for new hires smoother.

Pros

I like that the software gathers all the documents in one, and exports them.

Cons

Least like: that it's not clear for new hires that it's necessary to preview before they need to sign.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Marisa S.

HR Assistant

Hospital & Health Care

### "UOI OnboardCentric Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 20, 2022

Pros

I think from an administrative standpoint, it is very easy to use. I think the more comfortable I have gotten with the program, the easier it has been for me to use and the features are greater.

Cons

I think it would be nice to have a warning sign for the preview button. That would lead to more employees able to figure out what is missing on their paperwork.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Linda B.

Executive Assistant

Construction

### "Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 14, 2022

Pros

It takes away a new hire from having to come in to our office for 3-4 hours for the paperwork of onboarding

Cons

It is very time consuming to use on the administrators side. Too much clicking around trying to get all the documents in the the package needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TO

Teresa O.

HR Coordinator

Events Services

### "Review from Markey's HR"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

October 12, 2022

reasonably good, I have received responses from \[SENSITIVE CONTENT\] when I email, but not when in the site and click on the Help tab>request assistance. I have had employees tell me they never got a response either.

Pros

Easy access to employees information. However, I have asked \[SENSITIVE CONTENT\] about integrating a feature where the employees can submit their I-9 documents directly to OnboardCentric instead of asking them to email to HR. So many of our employees are not local and currently only have an option of them or manager scanning IDs to us. Many people are not comfortable sending sensitive information like driver's licenses, passports, social security cards to an email. However, our HR team hasn't found time yet to respond to \[SENSITIVE CONTENT\] offer to assist us with this.

Cons

Sometimes the employee cannot see specific documents that were sent to them; ie: the state tax forms are sometimes not visual to them. I don't like the feature that reminds me what tasks are incomplete. I don't need the reminders, makes the home page too cluttered. I don't need the red pie that shows incomplete tasks. I don't like the two-factor authentication code process. Why can't there be one code for the day or my own personal code, maybe updated monthly, instead of a new one every time I get logged/timed out of the site. My email inbox is overloaded with the code notices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Angie M.

HR Manager

Furniture

### "Good for Security"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

October 11, 2022

Customer service has been great. The system is a little clunky and we will probably look for something else within the next year that integrates into our other systems.

Pros

I like that we are able to collect new hire documents more securely than sending by email.

Cons

It doesn't integrate with our applicant tracking system or our HRIS, so it is another system that our managers have to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Allyson P.

Concierge

Banking

### "WCAS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 26, 2021

\[SENSITIVE CONTENT HIDDEN\] has been an absolute pleasure to work with. Every team I have worked with through this portal has been delightful.

Pros

We have been very pleased with how easy this program is for both the administrator as well as the new employees!

Cons

I wish there was a way for us to make immediate updates rather than going through a representative.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

MM C.

Consultant

Restaurants

### "Thank you to the Onboarding Team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 19, 2021

\[SENSITIVE CONTENT HIDDEN\] on the implementation/onboarding team has been absolutely amazing- she is friendly, responsive, and very helpful!

Pros

Easy to navigate, able to use across multiple locations, able to assign 1 Admin to take care of password resets & help with user questions, clean dashboard customized to the company's brand.

Cons

Occasionally difficult to find the right screens when first getting started but able to pick it up easily once trained!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jordan H.

Consultant

Security and Investigations

### "Great Product that is Constantly Evolving "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 13, 2020

The Customer Service experience from OnboardCentric has been in the top tier of any I have ever experienced. Result and customer driven, they are the reason we will stay with this program. The sales process has left us with a less than stellar impression, but the product and the team behind it have truly impressed!

Pros

I found the Exceptional Customer Service to be the best part of this software. They take pride in in ensuring that the customer is well looked after and the product meets the needs of its clients. The product seems to be constantly evolving. I value the ATS and Onboarding integration and its ability to be a one stop platform. The program itself is straight forward and has the new hire and company in mind.

Cons

A particular integration I was excited about happens to be powered by a third party provider. It has limited functionality as it is a browser extension. There also seems to be limited reporting available.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2020

Jordan, thanks for taking the time to share your thoughts about OnboardCentric employee onboarding software and the ExactHire support team. We appreciate your enthusiasm for our product and the level of customer service we provide. Thank you for your candor, as well as for your business!

PW

Philicia W.

HR Manager

Hospital & Health Care

### "Personnel Filing Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 20, 2018

Pros

This is a great software for housing all the documents necessary in a personnel file. You can bring them up at anytime for audits. It keeps everything flowing for a new hire as the enter into our organization.

Cons

The one con I can think of with this system is you are unable to have a private/confidential document locker. So while you can put everything from a personnel file into this you can't put the confidential (ie. corrective action, benefit enrollment forms) information on there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2018

Thanks for your positive comments, Philicia - we're glad you are getting good use out of our OnboardCentric employee onboarding software!

AM

Amy M.

Human Resources

Retail

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 17, 2018

The Support team is awesome! Incredibly responsive.

Pros

It is nice that this software integrates with the HRIS and pushes over information. The support team is awesome!

Cons

The user interface is not straightforward The completion circle is confusing because it turns fully green after 1 document is completed, regardless of how many other documents still need to be finished.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 5, 2018

Hi Amy, we appreciate your comments and would be happy to walk you through how the dashboard works with our red, yellow and green indicators which are based on when tasks/documents are coming due--rather than how many tasks/documents there are yet to complete. I'll have our support team reach out to explore whether you'd like to customize your new hire invite emails to give new hires an overview of dashboard functionality within OnboardCentric. Thanks again!

DH

Dorinda H.

HR Coordinator

Airlines/Aviation

### "Onboardcentri"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 17, 2018

Pros

That is houses some of our onboarding documents. Unfortunately to change or add documents is very costly.

Cons

The state tax forms are not pre-loaded. Not compatible with Internet Explorer. Does not update fast enough. Have to make sure that candidates are using a browser other than IE when they are completing onboarding process, training was inadequate, have no idea how things feed (could be our issue and the way it was set up with former team).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 5, 2018

Hi Dorinda, thank you for your candor! We're sorry to hear that you have some complaints with our system, and we wanted to clear a few things up as well as offer additional assistance, if desired. The state and federal tax forms are included and pre-loaded into the standard forms area of the system. In regards to browser support, as a SaaS platform committed to the security of our clients' data, we support our clients' use of modern browsers which include the newest version of major platforms (e.g. Chrome, Firefox, Opera, Edge and Safari). Internet Explorer (IE) was replaced by Edge. We do understand that many organizations run other legacy software that requires an older platform, and so we support each of the browsers mentioned above up to two versions back, as well. Please reach out to our support team if we can help in any way including providing more clarity in regards to your comment about "how things feed."

AU

Anonymous User

Accountant

Non-Profit Organization Management

### "Working with OnboardCentric "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 13, 2018

Overall, OnboardCentric has helped our company streamline our hiring process, allowing it to be more organized and ensuring that each employee completes all the required documentation without having multiple papers to track.

Pros

OnboardCentric provides an efficient way for our employees to complete their necessary hiring paperwork. It allows our company to provide the information to our employees regardless of their location. OnboardCentric also allows our company to be more paperless and have a "storage" for our employee documents. I like that each employee has their own "locker" where we, the employer, can easily access their files.

Cons

The software is not as straight forward as it relates to assigning specific packages of documents to specific categories of employees.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 14, 2018

Thanks for taking time to submit a review of OnboardCentric and we're glad that it has allowed your non-profit organization to achieve paperless onboarding. If you ever need assistance with assigning packets to various employee categories, our Client Services team is happy to help.

JO

Jennifer O.

HR Generalist

Hospital & Health Care

### "I have been using ExactHire for recruiting and selection for just under a year. It's been great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2018

Pros

This system has organized our applicants and has allowed us to keep up with the high traffic that we see here with candidates. It's been easy to communicate with our hiring managers and has led to less time in the selection process. ExactHire has helped tremendously with my time management throughout the process from job requisition to hiring.

Cons

I can say that when I have noticed challenges in finding my way through the system, the support team has been helpful every time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2018

Jennifer, thanks for taking time to review our employee onboarding software, OnboardCentric! We're happy to hear that you've had such a consistently positive experience with our support team when you have questions.

AS

Alex S.

HR Administrator / Talent Acquisition Specialist

Individual & Family Services

### "We have had a great experience using Exact Hire - awesome value! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2018

A very easy to use platform for our applicants, major focus on the customer.

Pros

The team is great, customer service is a focus for them and we always receive timely responses. The system is a great value for a company of our size.

Cons

There are sometimes certain features or functions we wish Hire Centric had but it seems Exact Hire is always working to make improves and keep up with the times which we appreciate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2018

Alex, thanks so much for your comments about our customer service and commitment to progressive feature updates. We're glad that your employer is realizing great value in using OnboardCentric employee onboarding software as well as our HireCentric applicant tracking system (per your HireCentric comment).

JA

Je Ann S.

HR Director

### "User friendly to me but not to all of our employees"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

February 20, 2018

Pros

I do like that we are able to complete all paperwork remotely and that are documents are automatically updated.

Cons

The software is glitchy and can add a document more than once. Go through all your packets over time and execute them accordingly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2018

Hi Je Ann, thanks for taking time to review OnboardCentric. We're glad our software is user friendly for you, but would love to find out more about what you mean when you reference that it may not be for all of your employees--we're here to help, so please feel free to contact us at support@exacthire.com. Additionally, we'd be happy to review whether your particular packet setup is inadvertently causing extra form additions.

DB

Danielle B.

Recruiter

Staffing and Recruiting

### "OnboardCentric has been fantastic for our company in getting our talent onboarded and ready to go!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2018

Able to easily and quickly onboard talent. It's user friendly & helps us streamline our onboarding process to get talent ready to go in a more efficient manner!

Pros

It's super easy to use! We can go in there and quickly get started on our employees' onboarding paperwork. It certainly helps us streamline our onboarding process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2018

Danielle, we're so glad that you are enjoying your experience with OnboardCentric employee onboarding software and that it has made your workflow more efficient.

MG

Melinda G.

### "Clean and easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 8, 2016

I have several staff members who are not super tech savvy or use computers a lot and they have been able to master using this. If you are a general computer user you will have no problem using this system. There are some more sophisticated features I'd like to see in regards to form availability, ease of change from the Admin side etc but this definitely gets the job done.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2017

Thanks for your review of our previous/older Onboarding Central employee onboarding software platform, Melinda! We're glad you found that system so easy to use. The more sophisticated features you are seeking (plus many others) are available in our next generation platform - OnboardCentric. I see you are in transition to that platform and so we're excited to have you experience our current product--it's very intuitive as well!

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