Who Uses This Software?

ExactHire's OnboardCentric onboarding software is appropriate for U.S.-based small and medium employers in any industry.


Average Ratings

9 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $150.00/month
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ExactHire
  • www.exacthire.com
  • Founded 2007
  • United States

About OnboardCentric

OnboardCentric onboarding software from ExactHire allows small and medium employers to make paperwork collection paperless, efficient and pleasant for new employees. New hires are invited to enter data that automatically fills forms and documents which may be viewed and signed electronically from the web-based portal. OnboardCentric includes E-Verify integration and the ability to create a robust onboarding task workflow for your business.


OnboardCentric Features

  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Management
  • Self Service Portal
  • Task Management
  • Training Management

OnboardCentric Reviews Recently Reviewed!


Onboardcentri

Aug 17, 2018
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: That is houses some of our onboarding documents. Unfortunately to change or add documents is very costly.

Cons: The state tax forms are not pre-loaded. Not compatible with Internet Explorer. Does not update fast enough. Have to make sure that candidates are using a browser other than IE when they are completing onboarding process, training was inadequate, have no idea how things feed (could be our issue and the way it was set up with former team).

Vendor Response

by ExactHire on September 05, 2018

Hi Dorinda, thank you for your candor! We're sorry to hear that you have some complaints with our system, and we wanted to clear a few things up as well as offer additional assistance, if desired. The state and federal tax forms are included and pre-loaded into the standard forms area of the system. In regards to browser support, as a SaaS platform committed to the security of our clients' data, we support our clients' use of modern browsers which include the newest version of major platforms (e.g. Chrome, Firefox, Opera, Edge and Safari). Internet Explorer (IE) was replaced by Edge. We do understand that many organizations run other legacy software that requires an older platform, and so we support each of the browsers mentioned above up to two versions back, as well. Please reach out to our support team if we can help in any way including providing more clarity in regards to your comment about "how things feed."

We have had a great experience using Exact Hire - awesome value!

Feb 20, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The team is great, customer service is a focus for them and we always receive timely responses. The system is a great value for a company of our size.

Cons: There are sometimes certain features or functions we wish Hire Centric had but it seems Exact Hire is always working to make improves and keep up with the times which we appreciate.

Overall: A very easy to use platform for our applicants, major focus on the customer.

Vendor Response

by ExactHire on February 23, 2018

Alex, thanks so much for your comments about our customer service and commitment to progressive feature updates. We're glad that your employer is realizing great value in using OnboardCentric employee onboarding software as well as our HireCentric applicant tracking system (per your HireCentric comment).

Working with OnboardCentric

Aug 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: OnboardCentric provides an efficient way for our employees to complete their necessary hiring paperwork. It allows our company to provide the information to our employees regardless of their location.

OnboardCentric also allows our company to be more paperless and have a "storage" for our employee documents. I like that each employee has their own "locker" where we, the employer, can easily access their files.

Cons: The software is not as straight forward as it relates to assigning specific packages of documents to specific categories of employees.

Overall: Overall, OnboardCentric has helped our company streamline our hiring process, allowing it to be more organized and ensuring that each employee completes all the required documentation without having multiple papers to track.

Vendor Response

by ExactHire on August 14, 2018

Thanks for taking time to submit a review of OnboardCentric and we're glad that it has allowed your non-profit organization to achieve paperless onboarding. If you ever need assistance with assigning packets to various employee categories, our Client Services team is happy to help.

User friendly to me but not to all of our employees

Feb 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I do like that we are able to complete all paperwork remotely and that are documents are automatically updated.

Cons: The software is glitchy and can add a document more than once. Go through all your packets over time and execute them accordingly.

Vendor Response

by ExactHire on February 23, 2018

Hi Je Ann, thanks for taking time to review OnboardCentric. We're glad our software is user friendly for you, but would love to find out more about what you mean when you reference that it may not be for all of your employees--we're here to help, so please feel free to contact us at support@exacthire.com. Additionally, we'd be happy to review whether your particular packet setup is inadvertently causing extra form additions.

I have been using ExactHire for recruiting and selection for just under a year. It's been great!

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This system has organized our applicants and has allowed us to keep up with the high traffic that we see here with candidates. It's been easy to communicate with our hiring managers and has led to less time in the selection process. ExactHire has helped tremendously with my time management throughout the process from job requisition to hiring.

Cons: I can say that when I have noticed challenges in finding my way through the system, the support team has been helpful every time.

Vendor Response

by ExactHire on February 23, 2018

Jennifer, thanks for taking time to review our employee onboarding software, OnboardCentric! We're happy to hear that you've had such a consistently positive experience with our support team when you have questions.

Clean and easy to use

Dec 08, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have several staff members who are not super tech savvy or use computers a lot and they have been able to master using this. If you are a general computer user you will have no problem using this system. There are some more sophisticated features I'd like to see in regards to form availability, ease of change from the Admin side etc but this definitely gets the job done.

Vendor Response

by ExactHire on March 09, 2017

Thanks for your review of our previous/older Onboarding Central employee onboarding software platform, Melinda! We're glad you found that system so easy to use. The more sophisticated features you are seeking (plus many others) are available in our next generation platform - OnboardCentric. I see you are in transition to that platform and so we're excited to have you experience our current product--it's very intuitive as well!

Personnel Filing Made Easy

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a great software for housing all the documents necessary in a personnel file. You can bring them up at anytime for audits. It keeps everything flowing for a new hire as the enter into our organization.

Cons: The one con I can think of with this system is you are unable to have a private/confidential document locker. So while you can put everything from a personnel file into this you can't put the confidential (ie. corrective action, benefit enrollment forms) information on there.

Vendor Response

by ExactHire on August 23, 2018

Thanks for your positive comments, Philicia - we're glad you are getting good use out of our OnboardCentric employee onboarding software!

Review

Aug 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It is nice that this software integrates with the HRIS and pushes over information.

The support team is awesome!

Cons: The user interface is not straightforward

The completion circle is confusing because it turns fully green after 1 document is completed, regardless of how many other documents still need to be finished.

Overall: The Support team is awesome! Incredibly responsive.

Vendor Response

by ExactHire on September 05, 2018

Hi Amy, we appreciate your comments and would be happy to walk you through how the dashboard works with our red, yellow and green indicators which are based on when tasks/documents are coming due--rather than how many tasks/documents there are yet to complete. I'll have our support team reach out to explore whether you'd like to customize your new hire invite emails to give new hires an overview of dashboard functionality within OnboardCentric. Thanks again!

OnboardCentric has been fantastic for our company in getting our talent onboarded and ready to go!

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super easy to use! We can go in there and quickly get started on our employees' onboarding paperwork. It certainly helps us streamline our onboarding process.

Overall: Able to easily and quickly onboard talent. It's user friendly & helps us streamline our onboarding process to get talent ready to go in a more efficient manner!

Vendor Response

by ExactHire on February 23, 2018

Danielle, we're so glad that you are enjoying your experience with OnboardCentric employee onboarding software and that it has made your workflow more efficient.