# 321Forms Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about 321Forms Software - reviews, pricing plans, popular comparisons to other Onboarding products and more. Source: https://www.capterra.com/p/140352/321Forms --- # 321Forms Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 321Forms ## What is 321Forms? Starting at $80 a month, 321Forms is an online HR solution for 100% paperless onboarding. It's easy to learn and use, yet packed with features, so you use it in multiple languages, for multiple locations, and on multiple devices. 321Forms easily integrates with other HR software, including payroll and applicant tracking, and you can access E-verify without ever exiting the software. Convert any form into a digital fillable PDF or choose from our library of standard, state, and federal forms. ## What is 321Forms used for? [Onboarding](https://www.capterra.com/onboarding-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $80 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 321Forms?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.321forms.com&name=321Forms) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 321Forms 4.5 (24) VS. [4.9 (4,793)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $80 Flat Rate, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (24) Ease Of Use 4.9 (4,792) Value For Money 4.5 (21) Value For Money 4.8 (3,645) Customer Service 4.5 (21) Customer Service 4.7 (3,928) ## 321Forms alternatives [4.6 (3,430)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (1,844)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,753)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (763)](https://www.capterra.com/p/133100/Greenhouse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about 321Forms Overview ### Which roles and teams benefit most from 321Forms? 321Forms is most used by business owners, office managers, HR leaders, and IT teams that need faster employee onboarding and digital form completion. Healthcare administrators and clinical staff use it to streamline paperwork, while operations and payroll teams rely on it to reduce manual data entry and improve document accuracy. Answer based on 21 reviews Overview ### What company size and specific industries is 321Forms built for? 321Forms is designed for small to medium-sized companies, including franchises, restaurants, retail businesses, and contractors. It also fits organizations involved in seasonal hiring, PEOs, staffing and recruiting, and HR software reselling, making it suitable for businesses that handle frequent employee onboarding and related HR paperwork. Features and Usability ### What are the key features of 321Forms? 321Forms offers customizable forms, electronic forms, and forms management for collecting and organizing employee data. Core HR functions include applicant tracking, employee onboarding, onboarding, and HR management, plus electronic signature, E-Verify/I-9 forms, document management, task management, self service portal, customizable reports, data import/export, template management, and API access. Pricing ### How much does it cost and what fees or limitations are included? 321Forms starts at $80 per month for the Basic plan, which covers under 50 annual hires and up to 6 forms. The Basic+ plan costs $110 monthly for 7 to 12 forms, and Basic++ costs $140 monthly for 13 to 20 forms. Plans include updates, maintenance, secure hosting, support, and unlimited storage. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does 321Forms offer? 321Forms provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, self-paced reference, and visual walkthroughs for teams getting started with the product. Getting Started and Support ### What customer support options does 321Forms offer? 321Forms provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Users describe customer service as patient and helpful during setup and learning, though some note the product can feel confusing at first and may require extra time to work through glitches with support. Answer based on 3 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Customizable Reports Alter the layout and content of reports Data Import/Export Import and export data to and from software applications Document Management Store, manage, and track all electronic documents in a centralized location Electronic Forms Digital forms that are shared and accessed online 321Forms 12 features Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Digital forms that are shared and accessed online Digitally sign online documents Create and share a new employee handbook with helpful information Automates core HR functions such as talent management, employee evaluation and learning management Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 4.5 (24) 4.5 Based on 24 reviews ## Pricing Value for money 4.5 (21) [View pricing plan details](https://www.capterra.com/p/140352/321Forms/pricing/) Basic $80.00 Flat Rate,Per Month It includes: - Annual Updates of State and Federal Forms - Maintenance and Upgrades - Secure Hosting - Tech Support - Unlimited Storage - Up to 6 Forms Basic+ $110.00 Flat Rate,Per Month It includes: - 7 to 12 Forms - Annual Updates of State and Federal Forms - Maintenance and Upgrades - Secure Hosting - Tech Support - Unlimited Storage Basic++ $140.00 Flat Rate,Per Month It includes: - 13 to 20 Forms - Annual Updates of State and Federal Forms - Maintenance and Upgrades - Secure Hosting - Tech Support - Unlimited Storage Value for money 4.5 (21) 4.5 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (21) 4.5 Based on 21 reviews ## User reviews Overall rating 4.5 Based on 24 reviews Filter by rating 5(14) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RP rahul p. Service Lead Information Technology and Services ### "321forms for HR Onboarding" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 18, 2022 It makes the process of onboarding the users easy and they do not have to fill up multiple forms. Pros Easy-to-use HR onboarding forms make the onboarding of new users easy in the organization. Cons All the requirements for my current company for onboarding are not met. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HW Harold W. Holistic Medicine Practicioner Medical Practice ### "321...Excellence" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 20, 2018 I would highly recommend 321Forms for any company looking to streamline the hiring process. Pros Thus product makes it very easy for small and medium sized companies to find seasonal work. The company I work with used this when trying to find workers to fill in their empty positions. Made the job VERY easy. Cons Overall, not a bad product. There were a few glitches when setting it up and we had to call customer support. But the ability to use 321Forms with our payroll made up for the time we spent getting the kinks out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RT Rebecca T. Owner Logistics and Supply Chain ### "Great time saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 20, 2018 Pros In a busy warehouse sometimes I don't have time to sit with an interview while they fill out paperwork, just to find out they lack some requirements. This streamlines the process ahead of time so I can shorten the process in the office, double check all requirements are met before they come in, and keep things rolling smoothly. Cons There is not much to dislike about the program. Everything they submit, you can still verify in person that it matches up, so you can eliminate fraud. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Loresha L. President Telecommunications ### "My forms review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 26, 2018 Pros Since the recent update it’s a lot more user friendly which allows my to set up applications quicker. Cons So far so good I don’t have any complaints about 321 Forms. I’ve been using this product for about 3 years now Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bonnie H. Ophthalmic Technician Medical Practice ### "Simple" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 13, 2018 Pros Saves not only time but is also eco friendly. Everything being web based makes navigating easier and finding information easier. Cons If there is every a computer glitch or internet issue this imposes us to be able to find the information needed whereas paper would not do this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mary S. IT Services Coordinator Primary/Secondary Education ### "HR Onboarding" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2018 Pros 321Forms website allows you to get a 15 minute demo on all the features. This is great for prospecting buyers. Cons It doesn't really do a whole lot of extra work for saving time or money for processes that can be done in Excel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jesse S. Marketing Specialist Computer Software ### "Eliminated Paperwork" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 8, 2018 Pros This product allowed our company to reduce the need for filing papers. Essentially saving time working on what we would have otherwise had to complete by handwriting. Cons None at this time, we also have only been using the software for about three months now. Might have a better perspective in a few more months. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Stacey S. Owner Logistics and Supply Chain ### "Being a small business I love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2018 Pros This is an amazing product for small business who are just getting started. It has made our company's hiring procedure run a lot better. Cons It did take a bit to learn how to use the program, however the customer service department is amazing and helped me learn so much! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Chelsey L. Owner ### "I LOVE how easy this makes HR!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2018 Pros I run a small company and currently handle about 80% of the office work. I have no back ground in HR and have had to pay to outsource someone to help me in the past. I was hoping to find a more cost effective way for me to handle the HR stuff myself and 321Forms makes it possible. Cons My only dislike is that it has a lot of forms and information that I don't need or don't understand, so it took me awhile to figure out how it worked but now that I have, it makes me feel more confident about growing the company and being able to handle all of the HR tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dawn S. Office Manager Consumer Services ### "Just wasn't what I was expecting" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 January 21, 2018 Pros I think the only pro I could come up with is the cost, I have looked at others and this one seemed reasonable. Cons For me, it was to cumbersome and to confusing to use even with help from customer service who was very patient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140352/321Forms/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.