Who Uses This Software?

Any organization that has calling requirements be it inbound or outbound or even both

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Novanet
  • www.novanet.net
  • Founded 2005
  • United States

About Novanet (C3)

Novanet (C3) - Cloud Contact Center - Transforms the way modern contact centers deal with internal and external customers. Its WebRTC Client Agent integrates every function in one place. The customer does not need any third-party software, just a Chrome Extension. The flat design offers a refreshing change from the unflattering traditional UIs. The Self-Care Login gives the manager a bird's eye of all his operations while reclining in his chair.


Novanet (C3) Features

  • Blended Call Center
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Escalation Management
  • Inbound Call Center
  • IVR/Voice Recognition
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Reporting/Analytics

Novanet (C3) Reviews

No reviews, be the first!