# Page 2 | Housecall Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Housecall Pro the right Electrical Contractor solution for you? Explore 2741 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140363/HouseCall-Pro/reviews --- Housecall Pro 4.7 (2741) [View alternatives](https://www.capterra.com/p/140363/HouseCall-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Housecall Pro ## Showing most helpful reviews Showing 26-50 of 2741 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Damian C. Owner Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "ABSOLUTELY THE WORST" June 4, 2026 1.0 Pros I like that it the UI is smooth on a tablet or phone but absolutely a mess on a computer . I like that when you try and get a deposit for anything over 1250$ they want your customer personal ID , there card number & my personal last 3 month bank statements . ABSOLUTELY LOVE IT Cons Absolutely the worst management app full of bloat wear That’s not even the worst of it Customer service ? They’ll answer but you want to be transferred to the department you need it’s not an option , supervisor ? Not an option . Been using Housecall pro for 5months . And I never received my 100$ credit to Angie’s list or thumbtack . Never received my 100$ amazon gift card . And now after processing over 5000$ via service call sales . As soon as I make a full installation sale . They withhold my entire down payment . So I am now unable to purchase the equipment needed . For an installation this Saturday . And there requesting not only my own personal information but also MY CUSTOMERS!! Photos of there ID photos of there credit card & SCREENSHOTS OF OUR CONVERSATION!!! Can you believe it ? Absolutely nuts I’ve called 3 times today 8am 430pm 6:00pm Every single time they have said they’ll have someone contact me and the 1st and 2nd time they both told me I would have my deposit by 5 today . And someone from payment processing would call to confirm . Neither has happend. Once everything is settled I will be canceling my Housecall pro account 350$ a month & it’s a complete joke of a service . Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Housecall Pro Based off my research it seemed like the better option . Sadly it is not Review Source ZG ZAch G. COO Construction Used the software for: 6-12 months ### "Housecall Pro A+" December 4, 2025 4.0 Really easy to get going, everything is in one place, and you can integrate almost any other software you're using with it. I use CompanyCam as well and having everything sync and create jobs automatically is clutch. Pros Customer support is really good. We had good training and I could always get a response if I had any questions. Being able to schedule and take payments all in one place is a huge asset for me as I don't have time to juggle multiple softwares in the field. Cons Housecall Pro is a little more expensive then some of the other softwares to get into. I used them with a different company, but have used another software for my own business. I like Housecall Pro more, it's just not quote in the budget right now. Alternatives considered [Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Housecall Pro It's easier to use and it has a quick setup. Everything you need is in one place. Review Source ML MURTAZA L. GENERAL MANAGER Construction Used the software for: Less than 6 months ### "“Efficient Scheduling and Invoicing with Room for Improvement”" April 10, 2026 4.0 My overall experience with Housecall Pro has been positive. It provides a solid all-in-one solution for managing scheduling, invoicing, and payments, which helps streamline operations and reduce administrative workload. The platform is generally easy to use and effective for day-to-day job management. However, there are occasional bugs and some limitations in customization and reporting, which can impact efficiency at times. Customer support is helpful, though response times can vary. Overall, it’s a dependable system that supports business operations well, with some room for improvement in stability and flexibility. Pros What I liked most about Housecall Pro is how seamlessly it handles scheduling, invoicing, and payments all in one place. The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient. From a value for money standpoint, it significantly reduces admin work by automating invoices and payment collection. The payments and invoicing system is especially strong—customers can pay quickly, which helps improve cash flow and reduces follow-ups. The customer support has been reliable and helpful whenever needed, and overall the platform feels secure when handling sensitive customer and payment data. While there are occasional minor bugs, they don’t take away from the overall experience. Overall, it’s a powerful and reliable tool that has made managing operations much more efficient. Cons One of the main drawbacks of Housecall Pro is the occasional system lag and bugs, especially when managing multiple jobs or making updates in real time. These issues can sometimes slow down workflow and require extra time to correct. Another area for improvement is customer support response time, which can vary depending on the complexity of the issue. While support is generally helpful, faster turnaround would improve the overall experience. Additionally, some features—particularly around reporting and customization—feel somewhat limited and could be more flexible to better suit different business needs. Review Source BL Brooks L. Customer service support Consumer Services Used the software for: 1-2 years ### "Housecall Pro is top of the line!" June 3, 2026 5.0 It’s an all-in-one app that helps service businesses run their day-to-day operations—from booking jobs to getting paid. Pros Housecall Pro has excellent security and customer support. It is so easy to do invoicing and to schedule payments. No bugs and issues which makes this software value for money! Cons There are no cons about Housecall Pro. This software helps to keep my life and my billing in order. Highly recommend. Switched from [Instant Housecall](https://www.capterra.com/p/93546/Instant-Housecall/) Housecall pro is better value for money. Review Source HN Hallye N. OPERATIONS MANAGER Consumer Services Used the software for: 2+ years ### "Best Service Scheduling Software" July 30, 2025 5.0 It has turned our business around as far as billing and scheduling service. It has saved us money in the time we would put into reporting and tracking before it does most everything for us. Pros We love using HCP in our office it has streamlined so many processes for us. We use it for billing, scheduling and vehicle tracking as well as customer tracking. Their customer service is great and timely as well as being a good value for the cost. Cons Sometimes they implement new features without notice so there is a learning curve sometimes in finding where they moved buttons Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Housecall Pro The value and the features we needed, service titan was so much more and had many features we wouldnt use Review Source Response from Housecall Pro August 7, 2025 Hi Hallye, Thank you so much for the thoughtful review! We’re thrilled to hear that Housecall Pro has helped streamline your billing, scheduling, and customer tracking processes—and that it’s made a real impact on your business. It means a lot to us to know our platform is saving you time and providing strong value. We also appreciate your note about feature updates. Your feedback is valid, and we’re working on ways to improve visibility and communication around changes so you’re always in the loop. Thanks again for choosing Housecall Pro—we’re grateful to support your team! If you ever need anything, don’t hesitate to reach out to us at proadvocate@housecallpro.com. kG karen G. Office Manager Real Estate Used the software for: 2+ years ### "Updated review 5 years on" May 7, 2025 2.0 Housecall Pro has served our small business well in the past, but as we’ve grown and begun working more with property managers and larger commercial clients, the limitations have become a significant issue—especially with invoicing. A recent change to how invoices and images are sent has completely disrupted how we work with property managers. Previously, we could send one neatly bundled PDF that included the invoice and selected images. Now, the system sends the invoice as one PDF and each image as a separate attachment in the same email. While this might be fine for the occasional homeowner job, it creates massive inefficiencies for our clients who must now manage dozens of files instead of one clean document—especially when we do multiple jobs for them per day. Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to reassemble my own PDF before sending it. This completely negates the usefulness of sending emails directly from Housecall Pro. Additionally, the software now blocks invoice resends for 24 hours if there are multiple recipient email addresses—claiming it’s to prevent spamming. This adds another frustrating layer of delay when trying to service clients quickly. We’ve voiced our concerns, provided screenshots and videos, and the company eventually acknowledged the issue—but they’ve said they have no plans to revert or improve this. That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality. I still believe Housecall Pro is a solid tool for small, residential-focused service businesses. But if you’re scaling or servicing more complex accounts like property managers or HOAs, this platform may no longer meet your needs. I hope management takes this feedback seriously—it’s not coming from a place of dislike for the product, but frustration with the direction it’s going. Pros ’ve been a user for well over five years, and when I first started out with a smaller team and mostly residential clients, Housecall Pro worked very well. It’s easy to learn, the interface is user-friendly, and the CRM and invoicing tools are intuitive. I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on. Cons The rollout of new features often seems rushed and poorly tested. Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to help resolve them. Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues. There’s no real phone-based support—only an answering service that redirects you back to chat. The most frustrating trend has been the introduction of new “features” that essentially repackage previously included functionality, which now require additional fees. These business practices have made it difficult to trust the platform as a long-term partner. Review Source Nathan H. Owner Consumer Services Used the software for: 2+ years ### "Powerful contact management program. Full of features. " April 2, 2026 5.0 It was positive. The features were a requirement by another vendor that I was working for. They wanted online scheduling. Pros I started using Housecall Pro because I wanted online scheduling. This was a very important feature that worked effectively. Cons It has many features that are useful. It’s a full contact management software program with invoicing, scheduling and tracking clients. Review Source RW Robert W. Operations Manager Hospitality Used the software for: 1-2 years ### "A good choice for small businesses " June 10, 2025 4.0 It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out Pros Simple scheduling options for team dispatch, invoice records and invoice quickbooks merging, great for capturing home data about clients Cons You cannot have custom schedules for individual staff based on their own availability. Cannot have holiday or Review Source Response from Housecall Pro August 7, 2025 Hi Robert, Thank you for taking the time to share your experience with Housecall Pro. We’re glad to hear you’ve found value in features like scheduling, invoicing, and client data tracking—it’s great to know those tools are working well for your team. We also appreciate your feedback on custom staff schedules and holiday availability. We understand the importance of flexibility as your business grows, and I’ve shared your comments with our Product Team. Continued scalability and faster updates are top priorities for us, and your input helps guide that progress. Thanks again for your honest review. If you have additional thoughts or would like support setting up current tools, feel free to reach out to us at proadvocate@housecallpro.com. We’re here to help! BP Blaine P. General Manager Construction Used the software for: 2+ years ### "HouseCall Pro: When you need to take your office on the road" March 5, 2025 5.0 I have used HouseCall Pro in many jobs and it has always been very easy to use. Pros Ease of use for management as well as technicians Cons Easy to function on a mobile device and not lose any features. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Housecall Pro Personal Preference and investigation / research led me to Housecall Pro. I am not disappointed. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Must be up to speed on managing services and client history. Housecall Pro does that with ease! Review Source HV Hudson V. Project manager Construction Used the software for: Less than 6 months ### "Not satisfying " July 7, 2025 3.0 No fun at all. A bit complicated during the set up. The options and descriptions were not helpful. Pros Hard to say, it was not very friendly to me... I had a hard time adapting to the system. I just did not like it Cons My setting up. the program offered at the time limited options and it was not a quick set up and go. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Housecall Pro Jobber was a bit more money when we began our company Review Source Response from Housecall Pro August 7, 2025 Hi Hudson, Thank you for taking the time to share your experience with us. We’re sorry to hear that getting started with the system felt frustrating and that the setup process didn’t meet your expectations. Your feedback about the limited options and unclear descriptions is incredibly valuable, and we’re always working to make onboarding simpler and more intuitive. If you're still with us at this time and open to it, we’d love the chance to support you further or hear more about the specific challenges you've faced. Feel free to reach out to us at proadvocate@housecallpro.com—we’re here to help. Thank you again for your honesty. MD MARIA D. Educação Government Relations Used the software for: 1-2 years ### "Transforme Seu Negócio com Housecall Pro , análise detalhada e diferenciada. " January 11, 2025 5.0 As experiências foram todas com feedback muito positivo, porque se configura outros aplicativos principalmente os relatórios otimizando os serviços rápido prático e eficiente. Pros Olá , Sou a Maria , professora, o Housecall pro , é uma ferramenta excepcional, facilita a organização e o agendamento dos serviços prestados envia notificações juntamente com atualizações. Sobre serviços e insiths e desempenho. E lucratividade 100%. Cons Na verdade o que menos gostei foi a dependência de uma internet bastante instável. Switched from [Jobber AR Software](https://www.capterra.com/p/199198/Jobber-AR-Software/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Mas eficiência , na entrega e no resultado Review Source Kristen L. Owner Executive Office Used the software for: I used a free trial ### "Aggressive sales tactics and disjointed operations that create an awful client experience--I would not recommend doing business with them. " April 14, 2026 1.0 Their sales tactics are aggressive, and their company is so disconnected that customer support can't give you factual information about why the sales team is still reaching out despite numerous requests not to be contacted. Pros I have never used the platform. I set up a demo to try it out for a client two years ago and never completed the demo because we found another platform. I'm writing this review because they refuse to stop contacting me despite numerous requests and their "confirmation" that my email has been removed from their database. Cons Their sales tactics are aggressive, and they're unwilling to remove me from their sales database despite numerous requests. Their customer support reps say I was removed in January 2026, yet I continue to receive calls in April 2026. When I called this out, they stopped answering my inquiries. Review Source AM Amber M. Office Manager Construction Used the software for: 1-2 years ### "Time Saver & Profit Maker" December 14, 2018 5.0 Pros Housecall pro saves us time & money on our overhead. For a minimal fee the program does so much! With the click of a button an estimate becomes an invoice, and with another click the invoice is sent to the customer. There is so little needed to do in order to close out a completed project. Housecall lists all the outstanding invoices and other valuable data all on one page "Dashboard". Although the program is very simple to use on your computer, tablet or phone, if you do have questions the support staff is so helpful. They have answered all of my questions in a way that was easy for me to understand & are always polite and professional . They are constantly improving housecall, so if you want to make any suggestions for improvements, they are all ears! Cons We are very pleased with the benefits of using housecall. Review Source MM Mauricio M. Owner Automotive Used the software for: Less than 6 months ### "Did not work for us " October 6, 2025 5.0 It was good. Customer service was a bit of a hassle to get in contact with someone trying to cancel my sub Pros I liked how we can send customers messages. And how we can charge customers the deposit and payments through the invoicing option Cons Their prices are a little bit to high compared to other softwares and they charge for every extra thing on top of that Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Housecall Pro Had more things that we needed at the time Review Source RP Rose P. Owner Construction Used the software for: 2+ years ### "Housecall Pro - HVAC Company Review" December 6, 2024 5.0 Overall, I love the software. It is constantly being upgraded, which is why we've stuck with it even when we felt there were other options better suited for our needs. This has proven to be a great move for us because they have added features that have greatly improved the software over the years. Pros Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly. It is also very affordable compared to other similar software options. Cons Sometimes it would be nice to customize it a little more for our needs. Also, would like a better routing option (it is currently being built up better). Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing Housecall Pro Mostly cost. HCP is better priced, although FieldEdge and Service Titan does have more features. We just don't see ourselves being able to utilize all the features available. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) I needed something more advanced and more catered to our industry. Review Source LS Lovely S. Office Administrator Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Lovely's review" April 10, 2025 5.0 Housecall pro is easy to use, very efficient and runs fast. Pros Seeing unpaid invoices outlined in red. Easy scheduling. Loved the private notes section. Cons Unable to drag calls on the schedule shorter without rescheduling the call. Review Source KP Kayla P. Estimator Building Materials Used the software for: 1-2 years ### "Great program" March 6, 2025 5.0 I love how easy it is to create estimates in the field Pros It is easy to build estimates, communicate with full transparency with the team and customer Cons I don't really have any complaints with this software Review Source VR Vicki R. CSR and dispatch Construction Used the software for: 2+ years ### "Good software" December 6, 2024 4.0 It's been good. Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of .... Pros Able to enter important information to help office and field techs alike Cons Time sheets, needs more choices. PTO, breaks etc While it allows for property profile information and attaching that information to an Job, that information does not appear on invoice Review Source JB Jessica B. Office Manager Construction Used the software for: I used a free trial ### "Great for businesses just getting started. " March 14, 2025 4.0 It is a good system if you are just starting your business. Pros It is customized to the service industries. The app is great. Cons The cost is high and all reviews say that support is not helpful after signing up. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Keap kept glitching. It kept making errors that were not our fault. Review Source AR Alexis R. Plumber Construction Used the software for: 2+ years ### "Great field app " February 3, 2025 4.0 Customer service was always great and helpful. Pros Housecall pro was very user friendly and had many convenient features. Cons Didn’t always sync properly with Quickbooks. Review Source KB Kaitlyn B. Administrative Assistant Facilities Services Used the software for: Less than 6 months ### "Overall, quality product " June 24, 2025 5.0 Pros I really enjoyed the all in one approach of this software. I was able to manage scheduling, payments and other features very easily. Cons I would love to have the ability to customize some of the templates available in the software. Also, the speed of the software is very hit or miss. Review Source Response from Housecall Pro August 7, 2025 Hi Kaitlyn, Thank you for the 5-star review! We’re so glad to hear that you’ve enjoyed the all-in-one approach and found it easy to manage scheduling, payments, and other key features with Housecall Pro. We appreciate your feedback about template customization and software speed. Those are great insights, and I’ve shared them with our Product Team as we continue to improve the platform experience. Thanks again for your support! If you ever need assistance or have more feedback to share, feel free to reach out at proadvocate@housecallpro.com. EF Ethan F. HVAC technician Construction Used the software for: 1-2 years ### "my experience with house call pro" February 10, 2025 5.0 I use it for work everyday and it overall is a good experience. Helps the company keep tabs on how many hrs are worked at a house. Pros Clocking into jobs and keeping track of hours has never been easier! Cons There are occasional bugs while pausing time at a lot Review Source RK Rolies K. Manager Hospitality Used the software for: Less than 6 months ### "Decent program " November 5, 2024 3.0 Good program, but too pricey for what they offer Pros The ease of scheduling in the program and the ability to customize Cons Pricing wise it is too Much for our company Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Housecall Pro We actually ended up going with jobber over housecall, as jobber had a more streamlined process starting with requests all the way to invoicing Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Because we were looking for a program easier to navigate with more Options, and a more streamlined way in the business Review Source MF Michael F. Technician Construction Used the software for: Less than 6 months ### "Were the HOUSE you been" November 29, 2024 4.0 Great im enroll still . Its professional and simple Pros The software is a very capable option, and is my second choice. It has many excellent features. Cons Man only thing is 3D showing. That is a must for all apps Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Allot more features and simply to use . Make changes or add materials Review Source DG Daniel G. Owner Construction Used the software for: Less than 6 months ### "False Advertising" October 22, 2024 1.0 I am quite sure I said it all above but I hope to provide lots of advertising for Housecall Pro going forward! Pros They have good sales people who do not know the limitations of what they are selling. Cons They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.