# Page 24 | Housecall Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Housecall Pro the right Electrical Contractor solution for you? Explore 2741 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140363/HouseCall-Pro/reviews --- Housecall Pro 4.7 (2741) [View alternatives](https://www.capterra.com/p/140363/HouseCall-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 24 - Reviews of Housecall Pro ## Showing most helpful reviews Showing 576-600 of 2741 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Drew G. Operations Manager Construction Used the software for: 2+ years ### "Super value" January 20, 2019 5.0 Pros You can go 0-60 with this to jump start any service business! Highly recommended Cons I didn’t think of it first not much negative to say Review Source AJ Alan J. Owner Consumer Services Used the software for: 1-2 years ### "Wonderful " April 15, 2020 5.0 It is amazing. I wouldn’t ever think of looking elsewhere for service. Pros I think their customer service is second to non. It seems I can do everything I need with my current subscription and when I cannot figure it out they are super quick to help. I never have to wait long to figure out how to get stuff done on hcp. Also though- the ease of running and managing a business with four vans is amazing. All of my customers, appointments, reviews, and accounts receivable in one spot is a HUGE money saver. Cons Sometimes I struggle with running reports. I’m sure their is a report for every single thing but sometimes I wish I could just select a pre made report that is used commonly, Review Source Orville Davis, L. CEO Renewables & Environment Used the software for: Less than 6 months ### "Great ERP system for small businesses especially in Service industries" March 6, 2021 5.0 I love Housecall Pro Pros I love that I can do everything in one spot. Employees can clock in, jobs can be scheduled. Dashboards are present to view performance, and credit processing is easy. Cons A bit expensive per month but it definitely has a lot of features. Every now and then it will have some bugs but easily fixed. Alternatives considered [Workiz](https://www.capterra.com/p/147525/Workiz/) Reason for choosing Housecall Pro The sales team was very informative and not pressuring. Review Source FG Frank G. President Construction Used the software for: 2+ years ### "Incredible Software" April 15, 2020 4.0 For small business it's perfect and as you grow it grows with you. Pros Ease of use. I like the way it notifies the customer. Paperless invoicing. Scheduling is a breeze. Employees dont have to hand money. Cons You can only talk to someone through the blue bubble. Adding things on it gets pricey. Reason for choosing Housecall Pro Ease of use, and price. Switched from [Invoice2go](https://www.capterra.com/p/81858/Invoice2go/) Everything in one place. Review Source CQ CHRISTINA Q. CFO Construction Used the software for: 2+ years ### "LOOK NO MORE!" September 11, 2019 5.0 AMAZING from customer service experience, to the value for your money. \[SENSITIVE CONTENT HIDDEN\] and his team are constantly innovating how to make this software better for the consumer. It only keeps getting better and better! Pros Super user friendly and saves so much time and energy for myself and staff. Customers also love it! Cons The Quick-books syncing aspect feature sometimes gets funky but always gets resolved! Review Source AD Anton D. Managing Partner Construction Used the software for: 2+ years ### "Great time saver and way to get and stay organized" April 13, 2020 4.0 Pros Great product. I vetted 11 other solutions and this one was my favorite and have not considered any other solution. I have been with HCP since they were still working out some of the bugs but now it works great and easy to use. Guys have slowly adapted to using it, it is so easy to use on the app that even the old timers are using it daily. I also like that the staff at HCP take input from us and integrate changes to make the system work better for us. Cons There are still some bugs to work out. GPS does not work, Review Source chris D. Owner Construction Used the software for: 2+ years ### "Great " August 3, 2018 5.0 Excellent experience with Housecall pro Pros Ease of use, home page is easy to navigate through Cons Reports and how they are documented to quickbooks Review Source GM George M. CEO Construction Used the software for: 2+ years ### "Great for our residential HVAC company." April 15, 2020 5.0 Pros Very easy to implement and start using from day one. Prior to using Housecall Pro our company was still utilizing paper invoicing that either could not be read, or found when needed. Tried 3 other CRM softwares in the past 3 years but all were lacking in one way or another that made them deal breakers. Online booking is amazing, $80K in bookings that were scheduled online last year! Cons I would like to see the proposal tool and maintenance agreements features fine tuned with the suggestions from the groups users. Review Source BG Bo G. Owner Defense & Space Used the software for: 2+ years ### "The Best Softwere to grow your business " March 19, 2019 5.0 Alway great help in case you need to talk someone Pros Super easy to use, all in one softwere , scheduling , Krepiny truck of your customers , customer service is great. Credit Card , Invoice , QBooks and more . Love HCPro Cons I like HouseCall Pro uświniony for 4 years , never had any problem Review Source Daniel A. Used the software for: 1-2 years ### "Great" February 5, 2018 5.0 Pros Great software it helps me to focus on the important task of the day and to use less paperwork and be more electronic Cons Can't say much I am very happy with the software the only thing is when I am trying to call with a questions is sometimes a little hard to get someone on the phone Review Source PW Pamela W. Owner Building Materials Used the software for: 2+ years ### "Absolutely the BEST on the market" April 12, 2019 5.0 Time... The time saving is the best feature for me. Also, it helps the little 1 truck small business compete with the Big Boys! You look so professional and on top of things. Pros The ease of use and the constant updating of features. The HouseCall Pro TEAM. Second to none, all about customer service and helping you grow into the best company you can be! Cons I really can't think of anything. No software out there is going to have 100% of everything. But this is the closest thing out there. Anything I have come has not stopped me from using HouseCall Pro. Review Source KD Kenny D. Owner Construction Used the software for: 2+ years ### "Review " September 23, 2019 5.0 It has changed our company as a whole. More efficient all around Pros Has helped me organize my customer base and track money. Also it is a great dispatching program. My customers love it Cons I think the merchant fee is too high. I am forced to use an outside merchant because saving $10k a year in fees is significant Alternatives considered [WebTitan](https://www.capterra.com/p/146034/WebTitan/) Reason for choosing Housecall Pro Cost and ease of use Review Source TT Tom T. Owner Consumer Services Used the software for: 2+ years ### "This service changed our business and our lives " April 15, 2020 5.0 We are more organized, more profitable, our employees are happier! We love this software! Pros Housecall makes us look professional before we have even met the client. We are able to manage multiple large accounts at one time while still receiving amazing one on one customer service. Cons I would love to have the ability to search for a invoice based on the invoice number but this is nit picky because everything else about house call pro is amazing. Reason for choosing Housecall Pro The customer service, pro group, and willingness from HCP to grow with us. Review Source Michael A. Managing Partner Construction Used the software for: Less than 6 months ### "Fantastic platform for dispatching, estimates and invoicing" February 13, 2019 5.0 Very happy I made the switch. They have flexibility in their pricing model allowing you to ala cart functionality which I greatly appreciate. It makes me feel like I'm not paying for things I don't need. Pros I have used a few packages in this space and I feel this is by far the most intuitive interface. Great use of color and screen layouts. The iOS app is fantastic. All of my team members were able to use it by just picking it up. I can't say that about any of the other packages we have used. This translates in to value and a return on the investment. Cons I've only been using it for about 3 weeks and I really don't have any cons. At first I would say I wish their support had a phone line but after interacting with them for a few weeks I can honestly say the chat has worked out really great and it has not been a problem. Review Source Erika D. President Hospitality Used the software for: Less than 6 months ### "Good software" November 6, 2018 5.0 My overall experience is good, I just wish you can update the website on the desktop, as for the house call pro app is perfect and straight to the point, works quickly and consistently, the desktop website is very slow and takes a while to load. Pros I like the convenience it gives to the customer, and a lot of other things like the option to be able to speak to a staff member. Cons The batch invoices, I would like to see a total at the end of all the batch invoices so if the customer wants to pay with one check, it would give the total at the end with all the invoices. Also, when changing the scheduling, I don't like for example if I'm changing the schedule for the following week, i have to constantly click to the week after I change something, it doesn't redirect me to the page I was originally on, I have to go back to the schedule. Review Source BN Bill N. Owner Construction Used the software for: 2+ years ### "Great Product Better Support" October 25, 2018 5.0 Scheduling and rescheduling. Pros The support. Chat is almost always 2 or fewer minutes away and immediately provides some articles that contribute to understanding. Support people are excellent and have always answered my question efficiently. The pace of upgrades is also impressive, usefil new features are introduced regularly. Cons Sometimes navigation is a little clumsy. But still about the best I've ever seen. Review Source EC Eli C. Owner Used the software for: 2+ years ### "Software is easy to use and beneficial to running efficient. Highly recommend " January 4, 2018 4.0 Pros What i find most important and great about this software are the ability to Filter reports, scheduling efficiency, invoicing efficiency, collecting payments, and how organized is allows you to become. Cons What i find about the software that is not helpful and would need some updating are the restrictions in regards to accessibility by others that are not admin. Its kind of you either can do it or you can't. No in between. I feel as if certain features should be accessible while others are not. Also Segmenting on the app is not allowed. Techs are not able to go to the existing invoice they are working on from the previous day and add a segment. They have to create a whole new invoice. Review Source DN Dave N. President Consumer Services Used the software for: 1-2 years ### "Makes us look good!" October 12, 2018 5.0 The customer service support is very good with training someone new to the software. HCP has a lot of easy training videos. Pros The HCP software is great for our carpet, upholstery and rug cleaning business. It makes it easy to send estimates, schedule jobs and follow up with our clients. It raises the bar for customer service and communication. We love the way it syncs seamlessly with Quickbooks and saves us a ton of bookkkeeping time. Absolutely love this software and it’s improving all the time as the HCP team keeps listening to its clients and adds relevant feature and functionality improvements. Cons I only wish there was a better way to keep track of clients that are on a waiting list. We get booked up for 2-3 weeks and have a ton of people who go on a waiting list. I use another software program to do these client call back reminders or add jobs on the “wait list”. Review Source MP Mike P. Owner Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "valuable system " April 15, 2020 4.0 They are a strong prideful company and seem to be a good bunch of people. HCP has helped my business grow & continue to evolve as a company . I recommend them all the time . Pros Ease of use , the system is super user friendly . The company is constantly evolving their system & making it better. You can tell from the outside HCP has a great company culture, they are friendly & helpful. The HCP online community is great and i always like being involved in online chats. Cons Customer support is chat based, its often hard to get in touch with someone. From time to time the system lags and freezes or crashes. It would be very helpful if there was an offline mode. Reason for choosing Housecall Pro Ease of use and potential growth Review Source SR Solomon R. Owner Consumer Services Used the software for: 1-2 years ### "NVWC look at HP" August 29, 2019 5.0 8 out of 10 Pros How easy it is to use. For Scheduling Clients and employees to jobs. Invoicing and taking of Payments . Employees can invoice a customer very easily. Cons Map updates on employees could be better. If you could add an employees hourly wage to there hours, that would be a nice report. Reviews are not up to standards. I prefer Broadly for that. Customer service is only via chat. I like to speak with someone. Customer service could be better like Broadly's. If some how Broadly and House call pro were to merge. That would be an unstoppable and KICK ASS company. I would gladly pay More. Review Source RT Rhiannon T. Vice President Construction Used the software for: 1-2 years ### "Good program with ability to be great" November 9, 2018 4.0 Overall we are happy with HCP. Customer service is always right there and they try to help the best they can. We are a little disappointed that certain features haven’t been addressed yet (even though we’ve even had phone conversations with employees that have called us for feedback and really like our ideas) - I.e. the ability to input equipment information for every location and warranty information for each piece of equipment. Pros We love how user friendly this software is and that it’s linked to Google Maps. Cons I don’t like that there is no ability to input equipment information or warranty information. I also don’t like that you can’t run specific tags and print a list (I.e we have contract customers and we can’t generate a spreadsheet for them). Review Source DA Dave A. Owner Construction Used the software for: 2+ years ### "House Call Pro" January 31, 2021 4.0 We like House call Pro it fills all our needs as a small business and would recommend it to everybody. Dave Arseneau Pros Easy to use, has useful reports, field technicians like it Cons Sometimes we feel the customer receives to many notifications, would like the ability to choose what notifications are sent Reason for choosing Housecall Pro We choose HCP for the ease of use Review Source JA James A. Administrator Consumer Electronics Used the software for: Less than 6 months ### "House call Pro use" November 13, 2023 3.0 Pros Housecall Pro stands out as a robust business management solution for home service professionals Cons However, users may find the cost relatively high depending on their business needs Review Source Response from Housecall Pro April 16, 2024 Hey James! Thanks for the review! Happy to see you are enjoying it and its helping your business and its ease of use If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! ID Iris D. Office Manager Facilities Services Used the software for: 6-12 months ### "Simplicity" September 11, 2019 4.0 When I first came to work with the company they barely used the program and it was used as they wanted and manually writing calls in a book. I quickly jumped in and used the program fully when I say fully only what I've educated myself with and it's very useful but I know there is still much to learn. It kind of reminds me of a program I used at a casino where I was over warehousing and that was Crystal Reports Writer very Simple. Pros Ease and simplicity. If you know anything about data based programs this is definitely a great program for your daily scheduling , tracking your customers, reports, GPS tracking of services. Cons Reports are ok but could be expanded and when downloaded to Excel you have to totally recreate your report and also write your formulas for totals for monthly business. Reeventing the wheel is what I call it. Time consuming. Hopefully this will be corrected in the next upgrade. Review Source SB Sarah B. Business Manager Utilities Used the software for: Less than 6 months ### "Changed our Business for the Better!" January 24, 2023 5.0 Pros It has streamlined our business in so many ways! We're now planning our work weeks out which makes our field team and customers very happy. We love that we'll be able to track our efficiency and the productivity of our team and really help us grow the business. Cons We have a lot of customers that are larger contractors so we have multiple jobs on the go at all times. Being able to have multiple contacts for one account that you can choose from and assign to specific jobs to receive text notifications would be a huge help. Review Source Response from Housecall Pro February 1, 2023 Hi Sarah, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. 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