# Page 26 | Housecall Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 26 - Is Housecall Pro the right Electrical Contractor solution for you? Explore 2741 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140363/HouseCall-Pro/reviews --- Housecall Pro 4.7 (2741) [View alternatives](https://www.capterra.com/p/140363/HouseCall-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 26 - Reviews of Housecall Pro ## Showing most helpful reviews Showing 626-650 of 2741 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KW Katie W. Account Administrator Used the software for: 1-2 years ### "Easy, Paperless, Time Saving, Top Notch Customer Service, Business Bettering" June 29, 2018 5.0 It helps organize our business and makes busy days manageable. Pros It is extremely user friendly. If you can not figure something out on your own, on the desktop version there is always a chat option available where you can send a real life person a question. And they will get back to you with in minutes, usually under 5. I also love that you can easily see calls that have been completed and calls that are still open. That is a huge help to remind us to get back to open calls. Cons I wish that the mobile app had the chat function that the desktop version did. Sometimes techs need help in the field when they do not have access to a desktop. Review Source Darrell S. Owner Shipbuilding Used the software for: Less than 6 months ### "Technology makeover " August 5, 2018 5.0 I have been making home service calls for 35 years. I started scheduling with a land phone line and blue 3x5 cards. I have adopted new technology along the way. ( computers, cell phones, texting, email and database software.) This upgrade is bringing modern tools into my business. It is a technology makeover. It is taking an effort for and old guy like me but I am feeling so much better about how I go about getting me in front of a project in a customers home. There are a ton of benefits. So many benefits in fact that the low monthly cost is truly inconsequential. Pros Customer notification when I’m on my way. Invoice and sending receipts by email or text. Sending quotes by email and linked to customer. Cons The app only works in portrait mode when on the iPad. If integrated with Quickbooks online I have to mark invoices paid on both apps when payment is not COD. Review Source LG Larry G. CO-OWNER Construction Used the software for: 1-2 years ### "A LOT OF BANG FOR THE BUCK" April 2, 2019 5.0 We are able to keep good track of where our trucks are at all times, invoicing is easy, payments are easy to accept, records are kept of customers' history. Pros Our technicians don't have to be skilled in computers to use the features of Housecall Pro. All information is seamlessly integrated with Quickbooks Online to reduce paper invoicing and double entry of information. Their report function is excellent. Their support is also excellent and prompt. Cons The only weaknesses we have experienced is that they don't have a method of managing our service agreements and any photos we take of a customer's equipment stores with the invoice and not the customer. Review Source LB Leroy B. Owner Consumer Services Used the software for: 2+ years ### "Recommend for small service business." March 7, 2020 5.0 Pros The software is simple to use. Commonly used functions at the top of the layout. Features any service business would need (CRM, Invoicing, Inventory control, Scheduling). Payouts on electronic payments are extremely quick. Cons My only issue is that when using the software, sometimes the scripts are excessively large and takes excessive time to move between screens. System moves slowly between screens which becomes irritating especially when you have a time crunch. Review Source NR Nicole R. Office Manager Construction Used the software for: 1-2 years ### "Review " May 6, 2020 4.0 I do however like this software, but needs a few upgrades and then will have no complaints. Pros I like the software, it's easy to navigate through Cons I don't like the cell phone software, only because when i assign a technician a call, i don't seethe call on the schedule unless i am also assigned the same call. The software isn't the same as it is on a desk top. Also don't inform you on the program itself that a payment has been made, only through email. And you can't add more then one person to receive the email that a payment has been made on a customers account. Reason for choosing Housecall Pro It seems to work best for our small company and keeps improving. Review Source MH Mendy H. Owner Construction Used the software for: 1-2 years ### "Great for Small Business" September 17, 2019 5.0 Love that HCP talks to QuickBooks. Love that my crews in the field can leave notes and upload photos. Pros Ease of use. It is easy to train the team on this software and the app is easy. Cons I have to upload and download photos one at a time and it is very slow. The only way we get paid with our clients is through photos and invoices, so being able to manage photos better and faster is an absolute necessity. When I go to pay invoices, I have clients with over 250 properties, so I have to scroll through the properties to pay multiple invoices and it takes forever. Having the properties in numerical or alphabetical order would be amazing! Review Source AJ Amanda J. COA Hospital & Health Care Used the software for: 1-2 years ### "Very satisfyed " January 12, 2023 5.0 Pros I really like that functionality of this software and how easy it is to navigate when scheduling appointments and making house calls Cons Overall I’ve been very satisfied with the program Review Source Response from Housecall Pro January 16, 2023 Hi Amanda, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team Beniamin Claudiu V. News Correspondent Construction Used the software for: 6-12 months ### "Really happy with houscallpro" September 14, 2018 5.0 We are really happy with the service! We have an electrical company and is more easy to schedule and to give estimates! Pros Very easy to use! We are really happy with the service! We have an electrical company and is more easy to schedule and to give estimates! Cons The fast I can create an invoice! We are really happy with the service! We have an electrical company and is more easy to schedule and to give estimates! Review Source EM Elizabeth M. Customer Advocate Consumer Services Used the software for: Less than 6 months ### "Excellent customer service!!" July 5, 2017 5.0 Pros CSR was unbelievable during our implementation; not only providing answers to questions, but making suggestions for best practices and organization of data before I even performed some of the sections/steps. Their library of help articles and recorded or live webinars is already amazing, but their chat support is incredible if that is a more practical learning/Q&A resource for you. HouseCall Pro's level of personalized service and commitment to reliable, timely, competent support is absolutely unparalleled. This is one of the main reasons we chose them, and we could not be more pleased with our decision. Quickbooks integration was seamless and even though our data needs a lot of cleanup, the HCP team has been quick to suggest easily understandable and helpful solutions to make that job as efficient as possible for us. Do not hesitate to work with the HCP team; you won’t be disappointed! Cons A few things we wish the system had (reminders/alerts for employees on calendar, ability to create/dispatch/schedule from one screen, etc.) all seem to be in queue for eventual development, so it feels less frustrating than an answer of something like "sorry, we don't support/have that." We love HCP's communication and welcoming of feedback on things us as customers would like to see modified or developed. Review Source VR Verified Reviewer Freelance Digital Artist Design Used the software for: Less than 6 months ### "Housecall Pro" October 2, 2022 5.0 Very good application! Pros Very user-friendly and convenient for scheduling Cons All goods for scheduling. No bad comment. Review Source Response from Housecall Pro October 12, 2022 Hi , thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team RC Robert C. Owner Used the software for: 1-2 years ### "You can't get better than this! " April 4, 2018 5.0 Pros We use this in an everyday basis. We have 4-5 techs and this is great. Before this I was writing on note pads and keeping it on google. We always missed customers and double booked. With this we never have had those issues. So easy and convenient, my techs even love it. I would recommend it to any contractor who needs it. What a great company. Great to be teamed up with the best. Cons Poor tech tracking for gps. The most important thing they are missing is for repeat customers or dates. We do a lot of maintenances and need to do them 3-4 times a year. You don't have a way to do recurring visits or a master list of maintenance customers. It only lets us tag customers. Horrible we miss a lot of customers that way. We have to do or own tracking and keep up with or own list. Need a way to make it easier Review Source Bryan R. Owner, Lead Technician Ranching Used the software for: 1-2 years ### "Communication Hub" October 6, 2018 5.0 HCP is responsive, curious, & always seem to be looking to improve their product for both users and their users’ customers Pros Enhanced communication with our customers Cons There may have been a few bugs early on but they were addressed promptly & now, no complaints Review Source YM Yennesy M. Electrician Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Is great but could be better" October 17, 2020 5.0 I love it even though it cold be better. Pros How user friendly it is and how neat is compacked Cons I wish there was more ways to campaign your business, like more social medias and websites like yelp and more. Rating are very important to grow your business. Alternatives considered [Thryv](https://www.capterra.com/p/156926/Thryv/)[PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Reason for choosing Housecall Pro Well i was leaning towards Thryv it seemed to have all I needed even more way to boost your business but it was way more expensive. I settle with you guys because it had mostly all of it except the more options of campaign. Switched from [Invoice Simple](https://www.capterra.com/p/165683/Invoice-Simple/) I wanted something that had all you needed to run a small business. Review Source ED Elmo D. Owner Consumer Services Used the software for: 2+ years ### "Housecall Pro Team" April 15, 2020 5.0 Pros We love that we were able to to use it right away. The team was able to take my spreadsheet of information and input into the system right away. The best part is my customers absolutely enjoy the "on our way" text which included information to them to make their experience pleasant and safe as it also gives them a picture of who will be showing up. Cons The only part I believe is missing the text blast. Once that is in place in my opinion would be game over. Review Source SB Senadin B. IT Construction Used the software for: 6-12 months ### "One of the greatest softwares out there for variety of small and big businesses" March 15, 2019 5.0 With HCP you get to know a lot more about your company, variety of stats and reports, the system will discipline your workers because everything is being recorded and tracked, you will not loose stuff, and the most important, your company will look 200% more profesionall in this new technology world we're living in, one suggestion, faster implementation of features that pros suggest and that are really common sense to be on there, rather then putting it on board for voting which can take months or a year. keep it up guys, so far so good Pros Everything is being recorded somewhere, so any kind of info you need, you can go back and see when was it clicked, location, etc, overall it's preventing things from getting lost and forgoten like pen and papers do Cons Android implementation and updates should be just as important as IOS, and not be late by couple weeks, more people use android overall Review Source RV Richard V. CEO Chemicals Used the software for: 1-2 years ### "Excellent Value at a great price" November 1, 2018 5.0 The truth is that any tradesman not using this app will pay dearly for it down the line. I've quadrupled my output and am at 6X revenue since beginning with the App. Don't be an idiot sign up before your competitors crush you with efficiency. HCP isn't perfect, however, they are working hard at making it perfect. I used to use Invoice2Go and made recommendations to them on improving their interface and product, I never heard anything back from them. Pros It keeps me organized and handles a lot of my back-end work for me. Cons The only drawback I've experienced and this could be because of me not using the software correctly, it that when I open the app I want to see a clearer schedule of the days work. The opening page on my phone should be restricted to what is scheduled for the entire day. E.g. time of service, customer info, and a touch to pull the customer up. Other than that? I have no complaints. Review Source MS Marvin S. Bussines owner Insurance Used the software for: Less than 6 months ### "Service incomplete " November 12, 2020 1.0 We started doing business with house call pro in July and the services that they offer sounded excellent and met the needs of our business. However there were various glitches every now and then where we were not able to see the jobs that we had that day or in the days surrounding. Also we had a few complaints from our customers where we would send the on my way notification text and the client never received it and there was no record on the app that noted when the driver press that button even though it appeared on his phone. We had to accommodate the clients afterwords and ended up losing money in completing these services free of charge. Save your company some money and don’t go with HCP, it seriously seems as if their app system is not the best it could be at the moment. They are also no contract however they charge us in the beginning of the month and only a few days after we canceled and they did not give us the rest of the money back. We paid $150 for an entire month and only received a few days. Pros Nothing too slow and may issued whille using Cons The issue incoming the client that you was on the wav also they txt from random numbers so people think that is the same company Review Source BH Bob H. Op Mgr Facilities Services Used the software for: 1-2 years ### "HCP is the best" September 24, 2019 5.0 It’s been a very smooth and easy transition. Customer Service is outstanding and tech support is the best. This is a very professional group of people that really care about their customers. Pros We went several nightmares with some other HVAC dispatching services. We finally found the best. Housecallpro has surely solved all our needs. It syncs well with Quickbooks and is very easy to use. Our techs love it! I wished we would have found you sooner! Thanks for an outstanding product! Cons I wish that you could copy and paste from the texting program. No other negative issues here! Reason for choosing Housecall Pro It sounded the right product for us! Review Source JT Joseph T. owner Security and Investigations Used the software for: 1-2 years ### "Best Investment " May 27, 2020 5.0 I've had nothing but good experiences. Pros this software has helped my company standout from the competition. I love the integrations and online bookings. The pricing is amazing for all the features you get. Cons I know there constantly updating and look for more integrations. At first I almost didn't go with them due to it seeming to be pushed towards HVAC companies. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Housecall Pro The cost and the fact they don't put you in a contract. Review Source GS Greta S. Co-Owner/Office Manager Consumer Services Used the software for: Less than 6 months ### "HCP great for in-home servicers" March 21, 2020 5.0 Overall I love this program and would recommend it to anyone who works in other people's homes or businesses. HCP helps keep me organized and on-track every day to dispatch our technicians and keep our customer's appliances running smoothly. Pros We are a locally owned appliance repair company in RI and Housecall Pro has completely changed the way we are able to do business. Enough things are automated that as the person who books all of the appointments I get to make way fewer phone calls in a typical workday and I can keep track of where my technicians are in their day. I love how everything is integrated; we use HCP for scheduling, creating invoices, billing, and keeping track of a ton of extremely important data. Cons My complaints about HCP are few and mostly regarding minor things. I wish there were more customizable choices in the settings for things like default appointment length, being able to create an appointment window that shows the technician could possibly arrive earlier than the scheduled appointment (right now you can create an appointment window with only a positive value from the scheduled appointment start time), little things like that. Review Source SJ Saul J. Owner Construction Used the software for: 2+ years ### "Invoicing made easy" April 14, 2020 5.0 I have like it since i started using this system about four years ago. I used it in the other company that i work for. Now that I started my own business it was one of the first things I invested in. Pros I like that it integrates to quick books. I like that it is easy to schedule. I Like that it is always evolving. Cons The updates that are in the way after one has selected to use them. The options to keep unig them keeps popping up. Not a deal breaker just annoying. Reason for choosing Housecall Pro Overall Price per service rendered Review Source BS Brandi S. N/A Hospitality Used the software for: 6-12 months ### "Fabulous " September 10, 2022 5.0 It's been great . Customer service is great Pros The easiest to find anyone to do anythin Cons Don't have any issues at all with the !!!!! Review Source Response from Housecall Pro October 3, 2022 Hi Brandi, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team BF Brian F. CEO Consumer Services Used the software for: 2+ years ### "Service business review" March 21, 2020 4.0 We are very happy with the app and will continue to use it . Pros It allows us to submit estimates, invoices, attach pics, edit bids, interface with clients to let them know when we are on the way and finished even when they are not present. It makes it easy to ask for email addresses when people are hesitant to gfive it. It allows us to set up auto postcards on a schedule as thank you's or reminders. Cons There have been some minor gliches but cant remember them right now. Review Source wM wayne M. handyman Construction Used the software for: 2+ years ### "work in progress (excellent idea)" January 30, 2021 5.0 Pros Ive been an active user of this software for more than 5 yrs. It was good then, and even better now. I am the kind of person who thrives on improvement. This company has been quite timely in their approach to ease of use and customer satisfaction. Cons I have not found any yet. It suits our needs just fine Review Source AB Anna B. Manager Environmental Services Used the software for: 2+ years ### "Freedom to live your life and run a successful business" August 20, 2019 5.0 Pros This software is solely responsible for my ability to be anywhere my kids need me, to travel with family and to be on top of everything my customers and business requires. All the information is at my fingertips: from scheduling, invoicing, payments, to client history and reports. The HCP crew is responsive and professional! Glad to have them on my team! Cons No auto notifications if email sent through the software fails due to incorrect email address. Review Source Similar Products Featured ## Related categories [Maid Service](https://www.capterra.com/maid-service-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.