# Page 28 | Housecall Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is Housecall Pro the right Electrical Contractor solution for you? Explore 2741 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140363/HouseCall-Pro/reviews --- Housecall Pro 4.7 (2741) [View alternatives](https://www.capterra.com/p/140363/HouseCall-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 28 - Reviews of Housecall Pro ## Showing most helpful reviews Showing 676-700 of 2741 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abbey H. Operations Manager Construction Used the software for: 6-12 months ### "Helpful and Reliable" January 31, 2018 5.0 Pros Tons of things but the focus on marketing and customer communication has been a lift saver for us. Customer service is immediate and they work to get us more business through innovative features and partnerships. Cons Just little quirks like lack of online signing capabilities similar to docusign or crm capabilities but the benefits far outweigh these things. Review Source VR Verified Reviewer President Computer & Network Security Used the software for: I used a free trial ### "Beware " October 25, 2023 1.0 Unpleasantly surprised by House Call Pro. After following their procedures and canceling my service, I was shocked to find an unexpected charge of $406 on my account two months later. It's crucial for businesses to maintain transparency and uphold their end of the bargain. Unfortunately, House Call Pro fell short in this regard. There are plenty of other companies to choose from, and I’d advise prospective customers to think twice before opting for House Call Pro. Mismanagement of financial matters is a red flag. Beware. Pros we haven't find the house all pro software that user friend Cons House Call Pro doesn't seem worth the risk Review Source Response from Housecall Pro April 15, 2024 Hello! Thank you for the review, We are sorry to hear that you did not find us helpful for your business! Thanks for giving us a try though. We would be happy to look into this for you, with the charge if you can you send me an email at proadvocate@housecallpro.com with your name, company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon! JP Jorge P. CEO Research Used the software for: 2+ years ### "My gratitude to the team!" March 1, 2019 5.0 Schedule, have to call our customer Avery time to left they know what time we we we’ll send the team to do the service, no I don’t need to worry much about créate the sales recibes and invoices. Pros I like the fact that my company will be available to reduce the stress on schedule the jobs and enhance de the way we communicate with our customers and employees! Plus reduced the amount of work for myself in the office. Cons The fact that still not totally compatible with quick books. Review Source SD Steve D. Business Owner Design Used the software for: Less than 6 months ### "Worst Customer Support Out There!" December 23, 2022 3.0 Just stay away, there are way too many products out there like this, it's not special enough for you to put up with the awful customer support if you were to ever need it. I cancelled at the first opportunity I had and moved away. Pros The system itself is decent, easy to use and it's not the hardest to get your head around Cons Customer support easily! Their support agents can be rude, snappy and Id love to say this was a one off. I'd love to say it was only 7-8 times but id be lying. Review Source Response from Housecall Pro January 5, 2023 Hi Steve, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at proadvocate@housecallpro.com - Thank you again. MU Mati U. Student Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Housecall pro is making my job easily" November 13, 2019 5.0 My overall experiences about housecall pro is very much better because i am still using this software since 2017.i am suggesting to my colleagues about this software everyday and they are very happy to use it. Pros The mostly i like about this software is that it connect us with our company owner/partner very easily directly instead of manually. Cons There is nothing that i like least like about this software because it is working very perfectly.I don’t think that there will be something. Review Source Response from Housecall Pro December 26, 2019 Thanks for your loyalty and great 5-star review Mati! We are constantly making improvements to the platform and launching new features. Looking forward to providing you with even more value in 2020! EB Eric B. Founder Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Become A 5 Star Company " April 25, 2020 5.0 Game changer in the positive direction. For the immediate, and the long haul. Pros It allowed my company to offer the easiest online booking in my field. It also allows me to operate 100% transparent. My business model is dependent on 3 values 1. Transparency 2. Simplicity 3. Professionalisms This software has helped add to all of those values. Cons For me, I need to be able to set up function of software in multiple locations. So having on line booking that separates locations with their own online pricing, and booking is key to my growth. I’m in a niche business so I need to bring my A1 service with the value Housecall brings to my markets as quickly as possible. My company needs to set the standard in my field before someone else gets the chance. Review Source SC Sy C. Owner Computer Hardware Used the software for: 6-12 months ### "Good job HouseCallPro" March 5, 2017 5.0 I'm a single user Computer Repair Shop trying to grow my business. Until HouseCallPro I was using QuickBooks to manage service calls and in store repairs. HCP is great. I can schedule jobs and manage almost all aspects of the jobs easily. The estimate feature is great and the payment processing is easy to use and very affordable compared to other merchant account services. App works great on Apple and Driod phones and tablets. Love the at a glance feature. I can't afford the full blown application yet but maybe someday. Thanks HCP and your developers for looking out for the little guys trying to make a difference. I appreciate you. - Sy Castro Pros Job tracking system and customer notifications. Cons I think you should consider alternate pay plans. Review Source Response from Housecall Pro April 6, 2017 Sy! Thanks for the amazing 5 star review! We are so happy that HouseCall Pro has helped you grow your business! We work exactly for stories like yours! Keep up the amazing work! aH angela H. owner Construction Used the software for: Less than 6 months ### "Don\`t be tempted " January 29, 2020 4.0 REGRET, so much marketing hype out there online, just fluff. Pros Beautiful layout, works on android, pretty inexpensive, has customer review text at close of job, has options pricing at check out at the close of jobs Cons HORRIBLE "on-boarding" They try to validate like they are so busy, well try owning an HVAC business! They set up "training" calls once a week, where I suppose you spend your week writing a list of problems so you can go through them at their convenience. I'm sorry but when my customers pay me, I am working at their convenience and it the product I just installed stops working on Monday, I don't make them wait all week to fix it. After the purchase I quickly realized the software wasn't going to work for our team so I tried to call them and cancel but didn't get a response so I emailed my contact at purchase to notify them that I request a cancellation. Clearly with FTC rights to cancel. I heard back from the contact later that day and she never told me to do anything different. One week later I learned that I couldn't cancel that way and they would not be refunding. I Review Source IS Interstar S. Owner/Operator Facilities Services Used the software for: 1-2 years ### "Happy Client " August 5, 2020 5.0 overall I'm happy with Housecall Pro Pros it's extremely easy to use and book appointments quickly. Cons Sometimes it's a little glitchy and slow with connection. Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) The format didn't give me options to add my carpet cleaning services. And my company is a full operational carpet/cleaning service for commercial and residential services and the options wasn't available to book. Review Source JS Jarod S. Owner Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great Software" August 20, 2019 5.0 Housecall Pro has made it a breeze to keep up with customer info, billing and scheduling. We would be lost without it. Pros Housecall Pro is very easy for my team and I to use. They are very good at taking input from customers to make the software better. Customer service is amazing. Would highly recommend giving Housecall Pro a shot. We have tried several other companies and will be sticking with Housecall Pro! Cons It would be nice if the software was easier to incorporate construction type jobs as well as they do with the service industry. We do all kinds of work and need the construction side as well. Review Source RC Rosa C. Vice President Construction Used the software for: Less than 6 months ### "Great Product" April 2, 2022 5.0 Pros The software is easy to use and has made our lives a lot easier and things definitely flow better now. Cons Some of the applications are off. I'm not sure how to explain it. My office manager would be the one to give more details. Reason for choosing Housecall Pro The customer service was great and of course the pricing. The promotional price was great. Review Source Response from Housecall Pro May 4, 2022 Hi Rosa, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. EK Eric K. Owner/Operater Used the software for: 2+ years ### "Amazing app that saves me time and keeps my customers well informed. Very professional!" May 30, 2018 5.0 Saves me time wasted creating and sending out invoices, receipts, schedule confirmations and reminders. With this product, it is all automated, it also links to QuickBooks which saves time logging everything one by one! Pros I love how easy it is to organize your customers and send out estimates, invoices, schedule confirmations and text alerts, all with a push of a button! Love how it links to QuickBooks too! Cons it Only works if you have an internet connection, which isn't always available, but I get why. Saving all that info would be crazy. If only there was a way to temporarily store your jobs for the day on your phone so you don't have to rely on the internet. Review Source SD Summer D. Owner Consumer Services Used the software for: 6-12 months ### "Integral to growth and success" August 29, 2019 5.0 Pros In this modern market, HCP has been integral to our growth and success because it provides a seamless way to communicate digitally with customers and keep our jobs paperless. They are continually improving the software with updates based on comments from us pros and help us out by providing a supportive network including encouraging companies to work together to become better. This is all done online AND in person with regular local mastermind meetups. Cons I have submitted all of the things I think could be better and have already seen some of them realized. Looking forward to seeing more soon. Reason for choosing Housecall Pro I don’t remember the names of the other options but they were far less intuitive with a less-than modern feel. Review Source NM Nick M. Pres Construction Used the software for: 2+ years ### "Good program priced fair " May 10, 2020 4.0 Great in beginning slow pic uploading takes more time Pros Employee sharing notification In past we had fast picture uploading speeds Cons When I first started very fast picture upload to cloud. So slow now I started looking for other programs that may be faster. Having better person to person contact since not all companies like chat customer service when we have issues. Lower credit card processing rates. Review Source sB samuel B. owner Construction Used the software for: Less than 6 months ### "an asset for my company" February 27, 2022 4.0 awesome experience Pros i probbly cant list just one but if i had to im gonna say the multiple apps they offer has to be the one ill go with Cons nothing so far we have used the software fromtop to bottom in every way and we still havnt found a glitch Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Housecall Pro more options Review Source Response from Housecall Pro May 11, 2022 Hi Samuel, thank you for leaving a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again. BP Bo P. Owner Construction Used the software for: 1-2 years ### "5 start software" September 20, 2019 5.0 It has opened up time for me as it really helps me keep things organized. Pros The infield ease of use. I can do all my estimates on site and go from approval to work orders and invoice easily Cons I can’t change pricing and work on the system from my phone. I also would like to be able to call someone when I’m on the field instead of messaging back and forth Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Housecall Pro I liked what I saw and just gave it a try Review Source VR Verified Reviewer President Used the software for: 6-12 months ### "Two thumbs up! So glad we found this software." February 20, 2018 5.0 Pros User-friendly software for office and field staff. Very affordable. Our customers appreciate the notification of when we are on the way instead of a several hour time window. Good accountability of techs re: job start and finish times. Immediate payment notifications. Even when away, 24/7 accessibility to customer's projects and previous service calls. Can upload photos and product brochures that can be attached to customer estimates or invoices. Time saving - has greatly reduced paperwork and streamlined procedures. Cons Would like the ability to upload and use forms for checklists, rebates, and report templates that will save time in the field, yet communicate clearly and track the status of our customer's equipment. Review Source CA Cassandra A. Owner E-Learning Used the software for: 6-12 months ### "Love the capabilities" August 22, 2022 5.0 Pros This software is so easy to set up, implement and use for everyone involved Cons Honestly nothing, it’s a great piece of software to have Review Source Response from Housecall Pro August 29, 2022 Hi Cassandra, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team DR Donna R. Operation Manager Consumer Services Used the software for: 2+ years ### "Review " September 22, 2019 5.0 Pros How’s it look professional is integrated with QuickBooks and my employees can communicate with the customers very well Cons Right now I don’t see anything that I don’t like about it Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) It made our company look very professional Review Source RB Ryan B. Photographer Photography Used the software for: 2+ years ### "Incredible system" September 13, 2019 5.0 I’m happy, they are always working to develop the system and that’s a good thing. Pros We enjoy the dispatching system, it helps us stay organized. Cons There isn’t really any cons with the exception that this system was not really intended for photographers. I just made the system work and the techs were always happy to help me find ways to make it work. Reason for choosing Housecall Pro I researched a lot but didn’t find any that did as much and as well as HCP. Review Source Nolan L. Owner Facilities Services Used the software for: 6-12 months ### "Making life easier" April 15, 2020 5.0 Pros Before Housecall, I would spend countless hours with scheduling, estimating and invoicing. I love that it connects with quick books. Cons There are many great options this company offers to streamline your business. It seems like whenever you want to add one of those options you have to join a more expensive monthly option. Reason for choosing Housecall Pro Price and service Review Source JT James T. Owner/Inspector Real Estate Used the software for: Less than 6 months ### "Home Inspector" September 12, 2019 4.0 Still too early to tell but having a website with online scheduling at a decent price for a small buisness like me is great that is starting out is great. I'm not exactly impressed with the website but it works and I was under the impression that you provide an SEO service and I'm not showing up but hopefully this will be fixed soon. Pros Being able to allow clients to schedule thier own appointments and may reduce losing clients if they know they can book an appointment without having to call. Cons Scheduling an event takes alot of steps and the comments of Frequent questions and answers was not very clear. When I clicked on the chat, the individual that sent me the information made it easier. But cause of my schedule i have to block out every 3rd day and that is a lot of repeating steps. Reason for choosing Housecall Pro The price including the website and scheduling together for the promo sold me. The only getting charged per booking so for the slow months is nice I dont mind paying per scheduled booking. It's nice not to get billed for that if it's not being used but there if it does get used means I am making money. Review Source DM Donald M. Owner Construction Used the software for: 6-12 months ### "Made my job easier" September 21, 2019 5.0 Pros this software has made my job as a business owner much easier. We have 7 service techs using this software. The scheduling, estimating and connecting to quick books keeps our business very organized. Also since we have started our company has gotten over 50) 5 star google reviews Cons The cons we have found are 1) if you need to edit customer info on a job you have to delete the whole ticket and redo it 2) I really wish we could send emails 1 year later to remind customers about preventative maintenance 3) Make it easier to become a super pro we do over a million in sales and 1700 services calls a year I think we meet the criteria Reason for choosing Housecall Pro Pricing and I felt our company was to small for service titan at the time Review Source ME Monty E. Owner Environmental Services Used the software for: 1-2 years ### "Makes Our Customers Comment" July 14, 2020 5.0 So many apps integrate so easily with HCP. I would recommend this software to anyone who asked. Pros We are constantly getting comments about how well we communicate with OMW and follow up emails or texts. Automation of everything, really streamlines our operations. Cons Once in a while we find something that does not seem simple, but customer chat has always helped solve any issues. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Housecall Pro Pricing and features Review Source CP Cassie P. Vice President Construction Used the software for: 2+ years ### "Best of the best" May 29, 2019 5.0 House Call Pro has been a game changer for our small business. The platform is second to none and for the price you are truly getting a bang for your buck. They have created a community that helps us grow our own business and has been the best asset to our company Pros Customer service. Reliability. Ease of Use. Growth for my own business Cons HouseCall Pro has grown with our business and I have no complaints. They are changing every day to better serve the small business owner. 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