# Page 29 | Housecall Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 29 - Is Housecall Pro the right Electrical Contractor solution for you? Explore 2741 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140363/HouseCall-Pro/reviews --- Housecall Pro 4.7 (2741) [View alternatives](https://www.capterra.com/p/140363/HouseCall-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 29 - Reviews of Housecall Pro ## Showing most helpful reviews Showing 701-725 of 2741 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Timothy S. Owner Construction Used the software for: 2+ years ### "This Software Changed My Life" February 22, 2019 5.0 Pros This has everything you need packed into one software to organize your company. Distributing appointments to multiple people is a breeze. All of my customers are so impressed with the text and email confirmations they receive after scheduling and finishing their job. EVERYTHING IS NOW ELECTRONIC :) So organized and I would never operate with out it. Thank you Housecall Pro. Cons Hard to say. Everything is really great with this software. Review Source AK April K. president Construction Used the software for: 2+ years ### "Excellent program" April 15, 2020 5.0 Pros Housecall Pro has helped us streamline our business and transition from paper to paperless. My Technicians love using the program. Housecall is always taking the contractors opinions and tries to improve the program all the time to meet our needs. Cons It would be nice to have a phone number for customer support. Even though anytime I have needed help the blue chat button has always helped with little wait time. Review Source MV Michael V. Owner Construction Used the software for: 2+ years ### "Well rounded app/ software " April 7, 2020 5.0 Things are getting better every month. Only issue is I’ve been with them for 2+ Yrs and I have 6 employees when I have to add another my price is going to almost double because they don’t offer my plan anymore Pros I have hcp for my hvac and cleaning company and love the app and how they listen to customer and do updates to become better. Cons We upload a lot of photos using apple products and it’s always slow and have to reduce size a lot of times for it to upload Review Source DG Dorina G. Owner Construction Used the software for: Less than 6 months ### "All in one software" October 17, 2022 5.0 Pros I like the fact that it's versatile, and you are able to do so much within the system. Cons Changing over from QuickBooks is still a process and trying to figure out the ins and out on the accounting part. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I needed better tracking, and a way to communicate with our customers. Review Source Response from Housecall Pro November 10, 2022 Hi Dorina, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team PW Patty W. office manager Construction Used the software for: 2+ years ### "Housecall Pro is Awesome!" May 9, 2019 5.0 Pros I love how easy it was to set up and start using immediately because it is so user friendly and if there are any issues, the community is fantastic in helping you solve them promptly. Cons No universal search on calendar page. Would like to see our A/R outstanding on a regular report of currrent, 30-60, 60-90 etc. Really would love if it integrated with QuickBooks Desktop, that would solve most of my issues. Review Source LS Lisa S. Customer Service Used the software for: 1-2 years ### "Excellent features to communicate with customers." May 21, 2018 4.0 Pros Easy to enter a new customer and put them on the schedule. Helpful that employees are color coded and can put more than 1 on each job. Really like the technology to email and text customers and provide them with receipts, updates, etc. Like that you can take payments and link CC payments to bank. Cons It does not flow the way it should. Notes should have auto date & time and a way to view them better. When you copy estimate to a job, the estimate should be archived. Very confusing when you have several estimates that are still showing. Also should be able to archive customers. Huge problems trying to coordinate with QB Pro due to the numerous jobs that are created and do not get auto deleted once you copy to a job. Very, very confusing. Review Source HN Hayley N. Office Manager Construction Used the software for: Less than 6 months ### "Garage Door Services and Installations Using HCP" October 27, 2020 5.0 We are new to HCP, but so far so good. Most of the problems we are having is initial setup and implementing these changes with our technicians. The office employees are loving it, and I think once we get used to the switch, the guys will see how much easier everything could be. Pros The product is easy to use and very convenient. It has a lot of features that we don't normally have access to, so we will be taking advantage of that for sure. It has been great so far. Cons Integration has been slow on our end. We use a lot of PO/WO numbers and there's really not anywhere to put that information other than in the notes. Some of our technicians are technologically challenged, so it's imperative that everything can be found in one spot. Reason for choosing Housecall Pro We did not really look into too many other programs just mainly an idea at the time. \[SENSITIVE CONTENT HIDDEN\] called our office, and I decided to hear his pitch since I knew we would be looking for this soon. Review Source DM Donald M. Owner Construction Used the software for: 2+ years ### "Better than bargained for" June 3, 2020 4.0 I'm happy with housecallpro. They are very responsive to questions and take the time to understand their customers needs. Pros It's very convenient to have so many features that are essential to the basic everyday functions of running a business,all at my fingertips in one easy to use app. Cons It is a bit slow to open at times. Xxxx Reason for choosing Housecall Pro The price and features. Also the timing was right when I found you ( probably on the internet). Review Source LV Laura V. Office Manager Environmental Services Used the software for: 1-2 years ### "The Basics" February 12, 2019 4.0 Basically it is a great experience and a great idea for helping our techs in the field. All the customer information that they need is right there for them to access. I would recommend it to others. Pros Easy scheduling customer listing very accurate Quick Quick Book entry Good customer service Cons Need to be able to mark a check paid for the date it is paid on, not the date that you accept it. Need to have a balance that can be used for next visit if they over pay. Sometimes you need to speak with a live person You did not list Air Conditioning on "Industry" selection I had to choose Environmental Services Review Source Steve B. President Construction Used the software for: 1-2 years ### "Great software" November 16, 2018 5.0 Love it Pros It’s very easy to use and to keep track of everyday business Cons I have challenges with it connected to QB online while in the learning stages with my staff, but is our fault Review Source RS Rivah S. Administrator Construction Used the software for: 2+ years ### "Love it" April 13, 2020 5.0 We love it, am not sure how we lived without it Pros We love the ease of the invoicing. We also love the photo credit card option. Cons No duplicate emails for commercial accounts with more than one title or address. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) not working well Review Source JS Jed S. Owner Consumer Services Used the software for: 1-2 years ### "Just atrocious " August 29, 2019 1.0 Glitchy and worthless Pros Nothing. Truly nothing. Every benefit was a lie. Cons Just about everything. This isn't hate mail either. It truly is horrendous. Made my life tougher and pissed off plenty of customers. Reason for choosing Housecall Pro Bs marketing that didn't deliver Review Source Response from Housecall Pro December 27, 2019 Hi Jed, I am sorry to hear that you have not had a positive experience with Housecall Pro. I will share my email with you to learn more as your review is not specific to what went wrong. We have 10s of thousands of happy customers (judging by the 5-star reviews on this site!) and would love the chance to make you one as well. LN Leana N. Owner Consumer Services Used the software for: 6-12 months ### "A must have!" February 28, 2020 5.0 It has made a huge difference in our overall appearance as a professional and it’s super easy to use! Pros I love everything about this software. And when you can’t figure something out, their customer service is amazing! They respond within a few minutes and they go above and beyond every time to help with any questions you have! Cons The only con is I wish I had found this 2 years ago when we first started our business. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I wanted the on my way feature for our customers and I needed up fall in love with all the features they offer. Review Source KB Kevin B. Owner Construction Used the software for: 1-2 years ### "Great Value" February 28, 2020 4.0 I has taken my business to the next level and allowed me to grow effortlessly. Pros The ease of use for new employees. The price is great. It saves me time and money. Having my entire database at my fingertips whenever and wherever I am is incredible. Taking cards, booking jobs,making bids anytime anywhere is awesome. It makes my business look and work more professional. Cons There is a few broken features that are taking a long time to fix. With no definitive time frame for completion. Reason for choosing Housecall Pro No need for tablets or laptops. Great price. knowledgeable sales reps. Ease of use Review Source KB Kevin B. Owner Writing and Editing Used the software for: 2+ years ### "Best service industry software I have found!" September 18, 2019 4.0 Pros Mobile app and easy of navigation....... Cons Not having a good, better, best proposal option. Switched from [The Customer Factor](https://www.capterra.com/p/119405/The-Customer-Factor/) CF seemed outdated and you had to schedule a phone call for simple issue, verse getting result in real time. Review Source RA Rick A. President Consumer Services Used the software for: I used a free trial ### "There is something wrong with the customer support at this company. " April 11, 2022 1.0 They have the wrong kind of people handling the phones. The first guy was not sure how to answer some of my questions and dismissed them like they were no big deal. His the one that laughed at me. He later apologized to me before hanging up. Buyer beware. Pros Seemed like a good program until I started talking with the support staff. Cons Housecall Pro never called me for my appointment to set up my account. I called 30 mins later to see what's going on and they hung up on me. I'm assuming this was just an accident. I called back and talked with a guy that laughed at me regarding my setup, and then actually hung up on me. I called back a third time, the lady said it could take up to 24 hours for someone to get back in touch with me. At this point, I asked her to cancel my membership. Review Source Response from Housecall Pro May 4, 2022 Hi Rick, thank you for leaving a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again - Justin Baugh AL Anthony L. Owner Consumer Services Used the software for: Less than 6 months ### "Solid! Easy to use!" April 14, 2020 5.0 Experience has been great! Customer service is terrific! Pros Scheduling, mobile app, email and text alerts are fantastic! It wasn't until our alerts went down on a competitors system that we realized how valuable this feature is. In addition, the mobile app is fantastic! Google Street view is great! the app is easy to use, get directions, check-in, etc. Housecall Pro delivered the stability we needed with a rock solid product! Cons The online booking form could use an upgrade with more options. Alternatives considered [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reason for choosing Housecall Pro Housecall Pro delivers the professional experience that we want our customers and employees to have. Switched from [Automaid](https://www.capterra.com/p/149364/Launch27/) Our previous platform that was not fully operational due to an upgrade. Review Source ES ERIKA S. OWNER Consumer Services Used the software for: 1-2 years ### "BEST SOFTWARE EVER " February 27, 2020 5.0 Overall Housecall Pro helps me a lot , I can keep all my clients in this software , track them , keep their information , and the most important grow in my business . Pros Easy to book our services, send invoices , get payments done online , this is FANTANSTIC!!! Cons I have different workers , so the Text Reminders , when am making the schedules , I always have to change the reminders of names of our workers each time , I really hate that !! If the system could do it automatically when you choose your people names in each work , and send the reminders with their names , not changing each time .... Review Source KR Korey R. Owner Consumer Services Used the software for: 6-12 months ### "Over all pretty good" March 6, 2019 4.0 Love the customer Services. They are always quick and nice. However, too many times their answers are “that can’t be done but we can put a suggestion in for the programmers”. That’s the answer 80% of the time. The software has awesome scheduling and communication features which keeps me using it. Pros Scheduling system is great. Easy for field techs to see what the have and when. Easy for them to send an invoice. Cons Backoffice. If someone calls and only has a quote or invoice number, you can never find it. There should be a “search for anything” field on all screens. Not just the invoice report screen. Also no one there knows the difference between an invoice and receipt. They should dump their invoice process and focus on better quality interface with quickbooks online. Review Source SD Shawn D. owner Construction Used the software for: 2+ years ### "Awsom software" May 14, 2019 5.0 Pros This is a one stop shop for my customer base, dispatching, estimates, and invoicing. Awesome. Customer service is always just an online message away. I can't imagine running my business without it. Cons Like any other software it has a few quirks that I would love to change, but understand that they can't tailor this program for everyone. I have learned to work around the very few things I don't like. Review Source RG Rob G. Owner Construction Used the software for: 2+ years ### "Best service management software on the planet!!! " April 7, 2020 5.0 Pros \- Ease of use - Client experience -Robust reporting - Saved hours and hours of manual data entry - Online booking - maintenance agreement tracking - Ability to send out text and email notifications - Excelled customer service and the list goes on and on and on. - Hands down the best software to operate a service business. Cons Nothing that doesn't get handled quickly by their amazing customer service. Review Source AG Andrew G. Owner and Operator Consumer Services Used the software for: 1-2 years ### "If it isn't broke, don't fix it, right?" April 7, 2020 5.0 I was old school! Paper contracts all over the house, in my dresser drawers, file cabinets, in my van, etc. I didn't think I needed to change, "If it isn't broke, don't fix it", right??? WRONG!!!! The best thing I did was listen to my wife!!! Housecall Pro has changed my business and my process!!! They are more then a software, we are a community! Pros Everything I need and paperless! I was able to learn and implement it in my daily use. Cons There was nothing I didn't like about the software, except that I didn't sign up sooner! Reason for choosing Housecall Pro My wife did her homework and liked what she saw! I trust her! She was right! They are the BEST!!! Review Source JT Jake T. Owner Construction Used the software for: 2+ years ### "Housecall is our best investment yet" February 12, 2021 5.0 Great Pros Everything great customer service. Updates are don’t at convenient times. Cons American banking. Not supported for Canadian banks. Can’t accept payments. Will not allow to be converted to us and back to Canadian funds. Not worth the gamble Reason for choosing Housecall Pro Price Review Source AW Aaron W. Inspector / Home Tech Construction Used the software for: 2+ years ### "Home Tech" September 23, 2019 5.0 Good timing.....I'm positioned to grow. HCP is a good tool. Makes life easier. I can do, on the fly! Pros "If you have a mom & pop shop, you immediately look like the Jetsons" Right now I'm a one man shop, so I use HCP to manage my home repair business. It's funny how I can see the relief in the client face during the whole interaction as it related to the business side of business. It definitely gives you a professional edge. HCP fits with the time, most clients get it! Getting a home repair done as easy as ordering a pizza, taxi or maid service. I was recently asked, if I had a young Techie working for me back at the office?........My response was "No, that's just my software"........She asked "The notifications and everything?" Cons Housecall Pro appears to have more physical visibility on everything that goes out electronically. For Example: HCP name and or logo is visible 6 times vs. my companies name which can be found 4 times throughout the standard receipt notification. Visible in form of email, logo, header, website. Wish you can scale it back some? Review Source EC Emmanuel C. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great overall" January 17, 2021 5.0 Great with us from the start and don't regret it. Pros I appreciate the constant growth and expansion. Always looking to customers for a better experience. Cons only thing is that with growth comes obstacles but not a con because they have done great to overcome them. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.