# Page 31 | Housecall Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is Housecall Pro the right Electrical Contractor solution for you? Explore 2741 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140363/HouseCall-Pro/reviews --- Housecall Pro 4.7 (2741) [View alternatives](https://www.capterra.com/p/140363/HouseCall-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 31 - Reviews of Housecall Pro ## Showing most helpful reviews Showing 751-775 of 2741 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JR Jeff R. Owner Construction Used the software for: 1-2 years ### "Love the program. Hate the mobile app." December 27, 2022 4.0 Just the app Pros Has all the features I need. Just get the trial and take it for a spin instead of reading reviews. Cons The mobile app features hardly compare to what is available on a computer. Review Source Response from Housecall Pro January 5, 2023 Hi Jeff, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at proadvocate@housecallpro.com - Thank you again. VR Verified Reviewer Route Manager Used the software for: Less than 6 months ### "Saw a you tuber using it and I thought I would check it out. " February 26, 2018 4.0 Pros Modern template. Also it pushes to quick books online. I like that you can setup multiple options for estimates and attach them all in one pdf. Customer service is easy to get ahold of. Cons I wish the price was less expensive since if you integrate with QBO you have to pay for that separate. It all starts adding up. Another concern is when send estimates through the program you cannot edit subject line without having to add another service line that say what you want the subject line to be... its very annoying. Also there is a template for the email which is nice but I wish you could create your own template without having to cut and paste. Review Source LK Lisa K. Office/Sec/Treas Construction Used the software for: 2+ years ### "House Call Pro was helpful" April 14, 2020 5.0 Super! Pros It was a great benefit going from "file cards" to this system for customers! I like the ability to print reports and have a customer history! Cons I'm sure I don't use all the benefits of House Call...just busy one-person office. I wish I had more time to explore! Reason for choosing Housecall Pro My son heard about House Call and got it set up for us. He is our lead sales/installer for HVAC. Review Source KW KRISTA W. Office Manager Construction Used the software for: Less than 6 months ### "I highly recommend HCP SOFTWARE - you will not be disappointed." September 20, 2019 5.0 HCP is the best software for a great price to help our continued growth and success. Pros Best Investment for running an HVAC - Plumbing business. They have the latest & greatest digital technology for better communication with our customers and to simplify the scheduling process. In just 3 short weeks my field techs and I are successfully using HCP on a daily basis and our customers are loving the SMS text messages for notifications for their appointments. Our sales, new customers and reviews have increased. Easy setup & HCP integrates with QBO. If I have any questions or issues I simply send a message to the Chat team and within a few moments they respond and they are solved fast & efficiently. Cons SO far the only item that is not very accurate is the maps for tracking our employees. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Housecall Pro HCP didn't cost an arm and a leg and there are no contracts. Review Source VR Verified Reviewer Office Manager Used the software for: 1-2 years ### "It has simplified our office and job scheduling. " November 12, 2017 5.0 Professionalism and organization. Pros The way it helps our business look so professional. Contact with customers before and after the job is so important. Review Source danyelle W. classroom assistant Used the software for: 6-12 months ### "No words can explain" March 20, 2018 4.0 The all in one on the go services Pros The love the fact its a cloud based program that has all the features i need all in one like scheduling, dispatching, automatic invoicing, customer notification text and more Cons Honestly nothing well maybe i would say it could use a little more color or animation to make it pop Review Source GA Greg A. CEO Used the software for: 2+ years ### "This is a great company with a great product! It has simplified my business in many ways!" March 27, 2018 5.0 SOOOO MANY! TIME SAVINGS, REPORTING, YOU NAME IT! Pros I like the ease of scheduling jobs; the quick and easy way to create estimates AND then turn them into jobs on the calendar with just a couple clicks. It is truly amazing. The "on our way" and "finished" notifications reflect very professionally to our customers (they have told us so). Certainly one of the greatest feature of HCP has been their customer service, no doubt. Cons I would like to see daily and weekly totals on the scheduling screen. This would allow us to see where we are relative to our daily/weekly goals. Review Source JB Jeff B. Owner Consumer Services Used the software for: 2+ years ### "Love HCP!!" January 29, 2021 5.0 Pros The software is a game changer for a small service business. From scheduling to collecting payment, its simple and professional. Cons There are occasional hiccups with collecting CC payments but its normally from wifi issues. Review Source WR Wendy R. Office Manager Construction Used the software for: 1-2 years ### "Very Satisfied" September 18, 2019 5.0 It's been great! We are learning more and more how to use Housecall Pro to help us run the day-to-day operations of our company. Pros The ease of scheduling wherever I am. Whether I'm in the office or not, I can take care of most things for my technicians and owner ie; scheduling, entering new customers, texting our customers. I also like that our customers are notified of Cons The limitations on the phone app for converting a job to an estimate and not having the ability to cancel appointments in the field, the only function is to unschedule an appointment. Review Source PL Philip L. Principal Management Consulting Used the software for: 6-12 months ### "Housecall Pro Rocks! " January 31, 2019 5.0 The community that HCP has built around their software is one of the best things about HCP. I attended a MasterMind in Atlanta with HCP and it was just energizing. They also have an active Facebook group and Whiteboard Wednesdays where they share in depth on a particular topic or new innovation. Pros This is the first estimating software that I've used and I like the fact that it cuts my estimating time in half. Having the Zillow information available tells me a lot about the customer that I am going to do the estimate for, ensuring they are my target customer. Cons I would like the ability to create line items within a section that can be calculated at different rates. For instance, we do plaster repair. In any one room we have the actual repair, which can involve several operations, and the priming/painting. Having the ability to do line item estimating for that one room, using different rates, which add up to a total for that one room, would be nice because it shows the customer exactly what they are paying for. At the moment, all operations are described, but there is only one rate for that section, so I have to do a blended rate to cover everything that must be done. It works, but it would be nice if the customer could better grasp how we arrived at that number. Review Source DM Dante M. Owner Construction Used the software for: 6-12 months ### "Great software it came to our rescue" September 26, 2020 5.0 Housecall Pro has been a reasonably priced software that helps to run the company smoothly. Pros The ability to clock-in remotely and the customer communication. The different ways I can receive payment. Cons I do not like that you cannot preselect good,better,best options. Switched from [ThermoGrid](https://www.capterra.com/p/156796/ThermoGRID/) Thermogrid was too complex and was nkt functional for my business at thha level. Review Source JS Jay S. Owner Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Simplifying my life" January 20, 2023 5.0 Very happy with it so far. Pros It’s work to get everything entered but once your do, it’s all just clicking buttons to progress it from estimate, to work order, to billing, to review collections. Cons Still some bugs here and there. Some other small detail features would be nice. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing Housecall Pro Fit me the best Review Source Response from Housecall Pro February 1, 2023 Hi Jay, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team JH James H. Operations Manager Facilities Services Used the software for: 2+ years ### "Housecall Pro is the best " April 17, 2020 5.0 Everyday I love it more Pros Ease of use and texting updates to customers Cons Field app needs to allow tech to upload pdf files. Reason for choosing Housecall Pro Another company we knew referred us Switched from [FieldEdge Flat Rate Mobile](https://www.capterra.com/p/132009/Coolfront/) Texting notifications Review Source MP Marty P. Owner Facilities Services Used the software for: 2+ years ### "Service Industry" February 28, 2019 5.0 The help bubble and the people on it are incredible. They always have answers and if not, they will find them. They listen to my requests and many times state they are working on adding a function. Very cool. I love this program. Pros I like how everything is integrated between scheduling, text communication with customers and accounting. Cons I wish there was an easier way to do payroll when employees are paid solely commission. Review Source Mauricio S. Sales Manager Construction Used the software for: 1-2 years ### "Fantastic tool" December 1, 2018 5.0 Great Pros You can control easily all my appointment and stay on top of employees production Cons Doesn’t have a option to book appointment for ANY TIME Review Source VR Verified Reviewer Analyst Capital Markets Used the software for: 6-12 months ### "Great Convenience on Offer!" September 26, 2019 5.0 This application has helped me remove a lot of clutter from my desk, and have organized tasks efficiently using it. Pros For a small business, I found it easy to schedule all my meetings, invoices, tasks and so much more on my phone app. The application allows a smooth running of the business as it makes it so easy to put together tasks, and things like GPS coordinates for the trucking industry. Besides it being a super app, it also works both on the phone app and is cloud-based too. This offers great accessibility regardless of where one is. Cons This is a great application indeed, however, it will be great if they also make a desktop application that is not web-based. Review Source VR Verified Reviewer Used the software for: 6-12 months ### "A lot of features and a small price tag" February 7, 2018 5.0 Pros Easy to use, full featured and the tech's love it. If you need an app the sends customers notifications and keeps track of previous work done and gives your tech's the information they need in the field, this is it! Cons No phone support. That's it, everything else is great. I enjoy the program. Review Source BG Britt G. Owner Facilities Services Used the software for: Less than 6 months ### "Gave my customers a reason to pay us more" September 19, 2019 5.0 The coolest thing Housecall Pro has done is provided encouragement for tipping. People are more prone to tip when a tip line is included. My employees make a lot more money now. Also, I have little turnover anymore. Employees have access to notes, photos, client info, etc. If there is an issue they can try to contact them without bothering me. Clients love the "on the way" notifications too. It saves me time with invoicing as well due to the batch invoicing options. I know I haven't even used the complete power of Housecall Pro and look forward to utilizing it. Pros Scheduling and customer experience. When I do estimates now, clients see the value in hiring a high tech company vs. and individual. Cons Tech glitches--it happens but is always a frustration. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reason for choosing Housecall Pro Support. You WILL get help if you need it. Review Source Jonathan V. R. Used the software for: 6-12 months ### "Application Awesomeness" January 18, 2018 5.0 Pros It’s been a great way to facilitate and enhance communication and end user experience with our customers as well as within company. Cons Although there are alternatives, such as using the iPhone only app or for a Admins, logging into the desktop there is not iPad specific app for field technicians. Review Source KS KEVIN S. President Construction Used the software for: 1-2 years ### "I love House Call Pro" August 29, 2019 5.0 Pros It has streamlined many of the daily processes for my business. booking, scheduling, estimating, dispatching, approval of estimates, acquiring reviews, tracking employees on jobs, getting paid, invoicing, tracking unpaid invoices, customer retention... Love it! Cons if it would integrate with Quickbooks desktop version. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) more features Review Source CC Chandra C. Office Manager Consumer Services Used the software for: 2+ years ### "Love Housecall Pro" April 29, 2019 5.0 They have ALWAYS been responsive and on problems immediately. Couldn’t be more pleased with this company. Pros Very easy to use and QuickBooks Online friendly. Everything is posted instantly and changeable. No dealing with the pain of “posting batches.” Cons Expansion of capabilities and permissions would be nice. Like desktop access to technician without giving them full access to schedule/dashboard. Review Source AS Andrew S. Owner Automotive Used the software for: 1-2 years ### "Houscall pro is the way to go " November 21, 2022 4.0 I like them I recommend them for some and others it's just not for them Pros Operator friendly easy to use great customer support Cons The ever bugging sales reps LOL I think I got at least five or six calls from them a week at one point Review Source Response from Housecall Pro January 5, 2023 Hi Andrew, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at proadvocate@housecallpro.com - Thank you again. JR Jeffrey R. Owner Construction Used the software for: 1-2 years ### "Great deal" May 6, 2021 4.0 Pros Simple to setup and easy to use. Works great on different devices. Support team continues to provide great response time. Cons Some of the addons need more development. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Profit Rhino](https://www.capterra.com/p/159314/Profit-Rhino/) Reason for choosing Housecall Pro The price Review Source FA Franklin A. Founder / CEO Used the software for: 1-2 years ### "Housecall is the best on the market and they are taking pains to stay there." December 13, 2017 5.0 Central functionality of multiple services. Pros 1\. I love the fact that I can keep everything in one place. I can dispatch, bill, manage my entire team from one central location, which is very helpful since I am usually traveling. 2. The customer service is (literally) the best I've ever dealt with. 3. The user experience is really nice and friendly for anybody and it keeps getting better with each version of the software. Cons A few features I would add... 1. Store Credit Card information so my clients don't have to re-enter it every time they make a purchase 2. Allow selectable time zones for each job for national service providers 3. The mobile app needs the flexibility that the website currently provides. Review Source BN Bill N. Owner Consumer Services Used the software for: 1-2 years ### "I use HouseCall Pro to schedule two businesses with multiple sales and service calls per day" February 25, 2018 5.0 Efficiency in scheduling and managing my workflow of multiple simultaneous crews operating in different states. Easy navigation to the jobsite through Google Maps. Tight and simple integration with Google Calendar and QuickBooks Online. Pros Customer support. The chat line is amazing, almost always a good answer within a few minutes. Feature requests are added and often realized in the frequent upgrades. Cons Lack of ability to directly bring in lead information from my Pay-per-Click provider requiring me to manually cut and paste name, address, phone, etc into HouseCall Pro. 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