# Page 5 | Housecall Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Housecall Pro the right Electrical Contractor solution for you? Explore 2740 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140363/HouseCall-Pro/reviews --- Housecall Pro 4.7 (2740) [View alternatives](https://www.capterra.com/p/140363/HouseCall-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of Housecall Pro ## Showing most helpful reviews Showing 101-125 of 2740 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RP Rosemary P. Owner Construction Used the software for: 2+ years ### "HouseCall Pro" October 13, 2022 5.0 Pros I love that I can do almost everything with this software. It has helped our company grow and I love that we are able to grow with HouseCall Pro. Cons I would really like to have inventory management available and I do not like working with Stripe for the payment processing. I am however, glad that they are starting to allow payroll though. Alternatives considered [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing Housecall Pro The Price, the ease of use, and features. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Because HouseCall Pro has more features available that I needed to be able to utilize such as maintenance plans and GPS tracking. Review Source Response from Housecall Pro November 10, 2022 Hi Rosemary, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team DH Doug H. iwner Construction Used the software for: 2+ years ### "used to be good" November 2, 2023 2.0 support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid Pros not much anymore. It used to be good, but they keep trying to add thing and nothing works right Cons I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) did not have commission tracking that worked. Review Source Response from Housecall Pro April 15, 2024 Hey Doug. Thank you for the review. Sorry to hear that you no longer like the platform. Also sorry to hear that you had a not so helpful experience with our customer service team. Can you send me an email at proadvocate@housecallpro.com with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon! DD Dereck D. Owner/Operator Construction Used the software for: 6-12 months ### "Great addition to our small business." July 24, 2020 5.0 1\. Able to stay more organized. 2. Able to send out estimates faster. 3. Able to locate customers accounts faster. Pros 1\. Automated text within the app. 2. Start and finish times within the app. 3. Seems like there is always something new to learn and include in to your system. Excited to implement the new apps and features in the future. 4. Responses from the customer service chat are excellent and helpful. 5. Review toggle. 6. Pro Talks and take a lot of time to help make our business successful. 7. I like that every step or change that you make to accounts is documented. 8. The app dashboard snap shot of things happening or that has happened is great. Cons 1\. The way the notification stays active when a customer sends you a video message. 2. Sometimes the customers address when clicked within the app does not load properly on the maps you have chosen. Seems to work intermittently. 3. When texting a customer using the HCP provided number within the app and you click outside of the message box it does not allow you to come back in and click and move around the message box. Some instances if you wait to long the message disappears. We have gone to texting ourselves and then copying and pasting. 4. It would be helpful to have a reminder on the dashboard to snail mail invoices when a client doesn't have an email. 5. You cannot copy and paste from a text messaging portion within the app. i.e. Follow up to a previous text. 6. In order to search a phone number or customer on the desktop browser, I have to click within the customer tab. Wish there was a search bar within each tab on the dashboard. 7. Wish there was a way to toggle the reviews within the app with administrator access not tech access. Sometimes when turning on and off the reviews on your smart phone it opens the app automatically when safari is clicked unless you delete the cookies. 8. A follow up button with an automated email in a customers account, on the estimate page would be helpful, showing the follow up date and time and maybe does not allow you after so many attempts. Reason for choosing Housecall Pro HCP was giving a promotion. Review Source JR Janet R. Dispatcher/CSR Consumer Services Used the software for: Less than 6 months ### "I Love HCP !!" March 22, 2022 5.0 Everyone that I've spoken to so far has been wonderful. All of my onboarding specialist have been especially fantastic. I have been extremely pleased so far. Pros I'm a new user but I love the dashboard where everything is very visible, scheduling is easy and Invoicing is a breeze... I LOVE IT !! Cons Just being a new user and getting used to the system Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing Housecall Pro Because you came highly recommended from a friend that is also in the industry and she's super happy with your services. I talked to my boss about it for a year and we finally did an online tutorial and we both loved it. We called you the very next day and signed up !! Switched from [FieldEdge Flat Rate Mobile](https://www.capterra.com/p/132009/Coolfront/) Too expensive per user and quite frankly, Housecall Pro does the exact same things and even better. Review Source Response from Housecall Pro May 4, 2022 Hi Janet, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. AR Andrew R. Chief Operations Officer Information Technology and Services Used the software for: 2+ years ### "The Best For Less" May 11, 2022 5.0 Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model. Pros Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point. No crazy per user rates, no wild addon costs, just packages that are flat rate, affordable, and well within the budget of even the smallest home services business. Cons Some features when released are generally half finished or in beta when they really need more time to cook, but they are desperate to try and satiate the cravings of their thousands of users Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Way cheaper, way more sensible, way less complex without all the unnecessary bumf Review Source Response from Housecall Pro May 18, 2022 Hi Andrew, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team RT Roger T. President Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Gets easier to use and better everyday. Support from the company is amazing, they are alway evolving" August 30, 2019 4.0 HCP is giving me time to market and feels like a partner or mentor to our continued growth and success. Pros Ease of setup. Kind and patient support team. Did I say patient? After our office manager retired, we were able to implement HCP and within weeks realized that we no longer needed an office manager! It was tough to change my ways after doing “what worked” for the first 28 years, but these last two years with HCP have really helped us grow and I spend about 15 hours/week less sitting at a desk. Our crews like having the power to create estimates and quote work and extras. The payment portal speeds up collections. The software is constantly improving. We are a completely paperless company now, save for permit applications and such. It is so easy to schedule out days, weeks, a month. Drag and drop to move appointments. Creating/changing unit prices is so easy. Cons Making changes to estimates or invoices to a customer puts you back to the dashboard, which is distracting if you are handling multiple invoices for a property management company for instance. A work around is to open each one in a new window on the desktop. We use the desktop site in the field since the mobile site will not rotate on our iPads and we have keyboard cases. The dashboard shows outstanding invoices when you log on, but you cannot click on them individually to review. No integration with QB desktop, though I may be the only person who has that problem. Reason for choosing Housecall Pro Lack of transparency initially regarding their rates, etc. High pressure sales, felt a bit like a target. The online reviews were all over the place. Switched from [RazorSync](https://www.capterra.com/p/130989/RazorSync/) We found RazorSync to be a bit clunky and confusing for us, though it did have more features. Review Source KR Kellie R. Office Manager Construction Used the software for: 2+ years ### "Lacks signature capture on estimates; cannot be used as primary estimating software" March 26, 2019 2.0 This app definitely helped us stay organized. We have used it for several years but realize that it does not provide the features we for estimating. Now we have to figure out how to transfer all of our information stored in this app to another program and teach our employees a new system. In hindsight, we should have chosen a different software for estimating. Pros This software will organize your business. It can be used as a work order system to keep track of customers, invoices, scheduling, and incorporates into quickbooks! It is relatively easy to use, even for non tech people. Nice features that help you keep track of when jobs are start, end, and are paid out. It will send automatic reminders to customers about upcoming jobs. Cons It cannot be used as an estimating software because it does not make an agreement between the contractor and the customer. This is the current process...the customer hits "accept" on the contractor's estimate but there is no agreement sent to either party. Also as a contractor, you do not know who accepted your estimate because the software does not capture a signature from the person "clicking accept." Basically, as a contractor if anything goes wrong on a job you do not have a signed agreement with to enforce. You must use a supplemental software with signature capture in order to have an agreement. There are a few features the app currently does provide. - A customer can sign off on the work that was preformed stating that it was completed. - There is also an activity feed page that shows the time and date the customer "accepted" the proposal. However, none of this will do you any good if you do not have a contract illustrating the name/date/amount agreed to between the other party. Our employees always had issues uploading pictures to estimates and jobs. Review Source DI Daniel I. Director of Service Construction Used the software for: 2+ years ### "Housecall Pro helped us grow! " August 8, 2022 5.0 We love housecall pro! It has helped our business grow and we see the value in investing in its implementation and partnering with them! Pros The product is self explanatory, its easy, simple and really intuitive! It makes training others on use very easy! We love that we are able to schedule, handle work orders, bill and collect all from our app! Cons The invoice look need to be more customizable. Reason for choosing Housecall Pro Price was the major factor and also the features it offered that were what we needed. Review Source Response from Housecall Pro August 23, 2022 Hi Daniel, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team KS Kathryn S. HVAC Dispatcher Consumer Services Used the software for: 6-12 months ### "Makes my job so much easier! " August 28, 2019 5.0 Before Housecall Pro, my previous employer had stacks of paper invoices she was trying to collect on and manually texting out service calls to each of her in-field technicians EVERY DAY. I was hired specifically to help implement an easier way to operate her small but growing HVAC company. I started research on the different software available and even trialed two before I came across Housecall Pro. One week after implementing and training our technicians we saw a significant improvement in communication between staff and customers as well as collecting on invoices. I was so pleased with Housecall Pro I recommended it to a family member who also has an HVAC company out of Phoenix. I now work remotely for him and cannot be more thrilled that I am again working with Housecall Pro. Thank you for such awesome customer service and a great overall product. This software was perfect for the small service-based business's I have had the pleasure to work with. Pros With my main responsibility being dispatching service calls and administrative work, Housecall Pro makes it so easy to have all of the information in one place. You are able to see the status of service calls and invoice homeowners directly from the app. Another great feature of Housecall Pro is offering direct communication with customers and employees via text from the app. The convenience of an online dispatching system is that information can be accessed and updated in real-time so that everyone has accurate information at all times. Customer service agents are available via chat during business hours and provide solutions to problems that you have within minutes which is also very helpful and reassuring when you have questions. Cons There is nothing in particular that I don't like about Housecall Pro. Housecall Pro will continue to offer an excellent product, while actively improving their site and adding new features on a regular basis. Alternatives considered [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing Housecall Pro It was easier, affordable, and offers the most for your money. Review Source CF Christine F. Business Office Manager Construction Used the software for: 1-2 years ### "Great Application for the Money " November 21, 2020 5.0 Overall I am pretty satisfied. Pros Easy integration, new features being added fairly quickly, love that they work with third party applications that help our business grow and features that benefit our customers such as the Consumer Financing, especially since the COVID hit. Their customer service is great, there is always someone willing to help me when I get in a jam and need help quickly. The software is easy to use and learn. There are features that can be added along the way as your business grows to help the company to continue to grow. I am waiting to see what new features they will add next. Cons Would like to see more consumer financing options for people with lower credit scores though. I would like to see the ability to add a middle name in the customer information section of the app. I have trouble when I have more than one customer with the same first and last name. Also, there is an issue where you only have the option of homeowner and business, but nothing for tenant. Not to mention that sometimes we have to bill the tenant and the the owner and vise versa. There is also and issue when you send the invoice over to QuickBooks and you have an invoice being sent to the owner but the tenant CST info was used to schedule the estimate and the job, it wants to put the tenants name in the Billing information section of the invoice instead of the sending or jobsite section of the invoice. I have to manually change the information before emailing or printing out the invoice in QuickBooks. Reason for choosing Housecall Pro Because QuickBooks Field Service doesn't work with QuickBooks Online and we already had the QuickBooks Online and were already using it and did not want to have to switch over to the Desktop Version. Review Source KN Kenneth N. COO Used the software for: 6-12 months ### "FSM, CRM and Appointment Scheduler - All in one!" January 13, 2016 4.5 Pros For 18 months we were looking for a software that could do three things: 1. Manage our customer database (CRM) 2. Schedule appointments and send automatic reminders to customers 3. Assign and dispatch employees to jobs (Field Service Management) It seemed every software was designed to do one, MAYBE TWO, of these things, but no software could do all three. Then we found HouseCall Pro. It seemed almost too good to be true, but HouseCall does it all for us. We haven't looked back. 1. App for field technicians is awesome! Best I've seen. 2. Strong and powerful integration with Google -- autofills addresses and integrates with Maps. 3. Automatic e-mail reminders sent to customers. 4. Postcard marketing campaigns. 5. Quickbooks compatible. 6. Incomparable customer service. They have a friendly, helpful and intelligent group of people working for them. They are always there to listen to requests and solve problems. The messaging app within the desktop software lets you communicate with them directly anytime. They always seem to respond within mere minutes. 7. They are constantly releasing updates and improvements to the software. It gets better with every release and it shows they really listen to customer suggestions! Cons 1\. The schedule view is hard to read and use. When you are trying to get an overview of your resources and availability, you have to scroll left/right as well as up/down. It's made it hard for us, so we still have to rely on Google Calendar to view employee availability when trying to schedule jobs. 2. No automatic reminders sent to employees. There is a push notification one hour before a job starts, but this is not enough time for us. We want an email or test least a day, even a week, in advance. 3. Few customization options. (eg - You cannot rename "professional" to "stylist" or "technician" to suit your industry.) You can't include hyperlinks in follow-up emails to link customers to a satisfaction survey. (They have to copy/paste the address into the browser.) 4. No way to "black out" dates on scheduler for employee time off. Again, we still have to use Google Calendar. Although they just released "Non-Job Events" and this could serve as a possible workaround for us. We are looking into it! 5. The CRM is weak. (No multiple contacts for a business, no way to name different service addresses, no pipeline for making sales, etc.) Review Source CK Clayton K. Owner/Operator Utilities Used the software for: 2+ years ### "Must Have" April 8, 2022 5.0 We're constantly evolving and changing things we do on a day to day basis. From looking at our completed jobs as a revenue standpoint, we also focus on estimates we have sent in the past and following up with them weeks and months later. Some customers sense that organization and feel comfortable with doing business with us just due to things like that. Looking forward to what new things HCP will add to better forecast our business and help streamline everything top to bottom. Pros Makes our day to day operations much easier. From dispatching a technician to a job -the customer getting the text that we're on the way -detailed invoicing with pictures on the estimates -multiple payment options and financing Customers really say that it's a breeze working with our company likely due to HCP. Cons I think the tracking employees could be done easier as I'm sure you guys have a plan already for that. Not that this is a bad thing, but I would like to see a local HCP seminar/workshop where pro's would get together and share some ideas to help other businesses like theirs. Review Source Response from Housecall Pro May 4, 2022 Hi Clayton, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Justin Baugh Mohammad H. IT Systemkaufmann Computer Software Used the software for: 1-2 years ### "Sehr Hilfreiche Software und der hat unsere Arbeitsqualität verbessert" April 25, 2023 5.0 von mir aus der ist ein gute Software Pros Der Software ist sehr einfach zu nutzen und gleichzeitig hat usere Arbeitsqualität verbessert. Außerdem gibt es noch viele Tools und Futures, um der Arbeit zu vereinfachen. Cons Als ein normal benutzer habe ich keine Probleme herausgefunden. Also wir nutzen dieser Software seit mehr als ein Jahre und bisher läuft alles in Ordnung Review Source Response from Housecall Pro April 28, 2023 Thanks for the review! Glad you are enjoying the ease a use, huge win for our pros! If anything does come up, feel free to reach out to proadvocate@housecallpro.com!Thanks again! EC Erin C. Owner Environmental Services Used the software for: 1-2 years ### "Best process/program out there! " June 13, 2020 5.0 Amazing! Anytime, day or night that I have a question I just chat with an agent and someone is always able to direct me where to go or what to do. This program really is user friendly for your workers and your customers. I’ve always gone by: Keeping it stupid simple. This program can’t be any simpler. Pros New employees catch on very quickly! They like how user friendly it is for anyone and everyone who may not be technologically savvy! Our customers also enjoy the ease of paying their bills, seeing that we are on our way and even our progress along the way. We have been able to gain steady reviews after every completed job! Cons I would like to see more selections for pulling data and generating sales, total sales, estimated sales for each month, maybe a comparison graph of where you are now from last year or last month? The graphs and data I can pull now is good, however, it would be even better to be able to gather more since this is all that I use for the business. The other part would be, maybe making it less complicating? For example, if I want to compare anything of sales in the business right now (we detail and pressure wash) I was told I would need to gi back and make sure each job had a job tag, and then make sure I could identify it by one other thing that I can’t remember (I apologize). On the spot entering in all the customers information, there are times job tags are forgotten, however, now I try not to forget them ever. Overall, having a graph that could pull data without having to tag this and add that would allow me less time spending on that and more time on other business items that I can never seem to get much time for at all. Switched from [Joist](https://www.capterra.com/p/230138/Joist/) We needed more than they provided. Review Source MG Makayla G. Owner Consumer Services Used the software for: 1-2 years ### "A MUST For Small Business" February 8, 2022 5.0 Absolute game changer in my business, you have to get it now. Pros This makes tracking and planning soooo easy. Any reporting you can think of is generated for you in seconds. Reports, Timecards, Online Booking, Monthly Calander. Cons When you select that someone wishes to receive notifications, they either get them all or none at all so it makes my reoccurring clients frustrated that they have to get a review reminder every single cleaning or so many messages about job updates that aren't necessary. Alternatives considered [Thryv](https://www.capterra.com/p/156926/Thryv/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reason for choosing Housecall Pro most bang for your buck. Switched from [Thryv](https://www.capterra.com/p/156926/Thryv/) Recommendation Review Source Response from Housecall Pro May 11, 2022 Hi Makayla, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Paul M. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great Product!" March 1, 2020 5.0 CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision. Great Job Guys! Really, I mean it. Pros I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition. Cons The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Housecall Pro A friend of mine who opened an HVAC company the same time I opened my company sold me on the idea of sharing leads through the software. I went for a test drive the first month and was sold after interacting with the customer support team. OMG everyone is awesome! If Chick-Fila and Home Depot had a baby. Stellar Customer Service Model... Review Source MP Matthew P. Owner Consumer Services Used the software for: 2+ years ### "How To With Housecall Pro" October 17, 2021 5.0 Keeping track of many calls and its ease of mixing with other platforms Pros Ease of use and accurate information exchanges. Cons 1.) EACH TECH should be able to see their route for the day on a map to make better adjustment to drive time 2.) Search function for completed jobs for client with many address has no search magnifying glass to search by typing, have to search by looking at every address 4.) Six hour window option would be nice 5.) No inventory management for truck stock built in. 6.) Pause feature for jobs waiting on parts, separate from only unscheduled Reason for choosing Housecall Pro Better service and most user friendly Review Source JH Jacob H. Vice President Construction Used the software for: 1-2 years ### "Housecall Pro Rocks" July 8, 2020 5.0 The best part about Housecall Pro is the fact that we have all of our information for the entire business in one spot. It is one stop shop. It also integrates with Quickbooks Online, so we do not have to mess with transferring everything every time. It automatically does it for us. The customer service is also great, as they are quick to find an answer if they cannot fix it right away. I would highly recommend this company and software. Pros This software brings our entire company together. It helps us with all the scheduling needs that we have, and definitely helps keep all of your information together in one spot. You can also access this from your mobile devices too which is huge! We wouldn't be where we are today in our company if it wasn't for Housecall Pro. Cons There are a few features missing, that could make some delegations a little easier, but after while, when they hear from a bunch of people that they want this option added, they will add and integrate it to the software. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Housecall Pro The pricing for ServiceTitan was unreasonably high. Some of the products were great, and could be very useful, but after seeing other reviews, and looking at the actual price we would be paying per year, was incredibly high, and we would not be able to comfortably afford that! Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Housecall Pro had a lot more options for us, and it was very centered around our line of work. The previous software was very generic, and did not offer everything that we were wanting. Review Source mK md K. IT-Admin Information Technology and Services Used the software for: 6-12 months ### "Value for money" January 26, 2023 5.0 I Preferred that Housecall Pro seasoned came with a huge range of commercial enterprise management dashboards that have been uncluttered and easy to use. I am so thrilled that the gadget collected a huge variety of scheduling, dispatching, tracking, and reporting talents, amongst many others, right into a significant vicinity Pros Online invoicing is very impressive part for me as well as the management dashboard has bunch of features that really time savings. Cons Mobile application is not so impressive, and customer service should have been done more efficient way Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Housecall Pro serviceTitan was the second choice for me but i think this one was over priced than the Houscall Pro Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Housecall Pro has user friendly feature that is very convenient to use and much more reliable. Review Source Response from Housecall Pro February 1, 2023 Hi md, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team JS James S. GM Construction Used the software for: 1-2 years ### "Thank You" April 7, 2020 5.0 Great, I am where I am today mainly because of their system, I wouldn't have been able to manage things like I do today without them. Pros I love how its evolved over the past 2 years, it has grown as I have. Their team is on point and very intuitive to its customer's needs. I started using the software for the simple reason someone had reached out to me to help them build one, and after a few months of using their software I realized how difficult it would be to do along with my business, I even at one point looked at leaving and did so. I thought I found the answer to my problem with Fusion something, I started to pay them and continued using HCP until I felt comfortable with the new system and rolling it out with my team. After about 2 months I realized they were not on the same level or page as HCP. like I said I never stopped using them luckily, it would have costed me more time and more money if I had. They have been amazing for 2 years and plan on sticking with them as long as they plan on taking my money. They have an amazing Facebook group that has helped me in many situations amazing Pros from all over with wonderful insight. Cons they will make mistakes as we all do, no one is perfect. I've made so many in the short time I've been in business and I'm not dealing with the volume of people as they do. So I try to keep that in mind when one does come up. Their team really is amazing, I can't say anything bad about them. Reason for choosing Housecall Pro I heard from another person in the industry about them, and when I looked at pricing compared to others it was a no brainer. I actually have accounts on 1 site from Home Warranty's that they pay for, and its garbage compared to HCP. It really is user friendly and if I can navigate around it as easy as I do then I believe anyone can. Review Source SM Sean M. Owner Construction Used the software for: 1-2 years ### "Buyer Beware" January 20, 2021 2.0 It has been a waste of time. Pros It was easy to understand and integrate with quickbooks. Cons This is a good system for someone that sits at their computer and someone that has alot of time to message back and forth with support for a couple of days to get an issue resolved, if you can get a resolution. They would rather give you options that take more time from you running your company so they don't have to change and or evolve the system to make things more efficient and give all the information that you need to see in the system. For the last year and a half I have been dealing with this company and I would rather call my cable company or cell phone company then to have to deal with the messaging back and forth with the support team. They do not have a number to call and get quick answers or responses. They also don't offer email to use with your domain which is something that most other software companies do when they offer a web domain. They are not going to change anything that you suggest even though they say the listen to what you suggest. Listening and doing are two different things. This company has set my company back do to their unwillingness to evolve the system. Truly check around, other companies might charge more but I wish I would have saw this review before I signed up, because the extra money it would cost with other companies would have saved alot of time wasted and time is money. They don't care about your time. Alternatives considered [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing Housecall Pro Cheeper Review Source JJ Janifer J. Researcher Hospital & Health Care Used the software for: Less than 6 months ### "Housecall Review" January 13, 2023 5.0 Pros As Housecall software, we use for our patient's for data collection, in 52 districts, the household data is collected through Housecall software is easy. Mobile access, as the field workers are in different places, scheduling the field excutives to respective districts is snug. Calender syncarnilization, service history, work order management, and client database are undecorated, retrievable, and understandable by Housecall software. Cons I do not faced any issues in Housecall software while working for field data collection. Review Source Response from Housecall Pro February 1, 2023 Hi Janifer, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team VR Verified Reviewer Reseller Apparel & Fashion Used the software for: Less than 6 months ### "Too complicated " April 29, 2023 2.0 Pros Customer service was about the only thing good about household pro that I could find within the time frame I used it. Cons Where to start? This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to me after all of the harassing calls and emails spam calls before purchasing or trying a trial I was almost annoyed with it before even starting. My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do it just ourselves especially when so many questions come in before they turn into customers and after his jobs are done the invoicing and payment issues that we had could have been easily solved with this program but it was just too complicated and pushy on the customers that we did have and even new customers we could have had even with this service we chose to go another route and do not use it anymore just too much and not very simple to somebody who is new to trying to streamline several different aspects of a construction contracting business into one smooth sailing system!:( Review Source Response from Housecall Pro May 11, 2023 Sorry to hear you had those issues with Housecall Pro! One of the things we pride ourselves on is the ease of use and streamlining, so really curious to hear more about how we fell short. If you wouldn't mind, could you email me at proadvocate@housecallpro.com with your company name and phone number? Curious about your industry as well, you mentioned construction contracting. Hope to hear from you soon! rN richard N. warehouse manager Warehousing Used the software for: 2+ years ### "great option for an all in one product " July 6, 2023 5.0 an awesome product that fits most needs with little downsides. Pros scheduling jobs in a customizable way tailored to our specific needs and adding attachments that help know more about a job when its being completed from when it was sold. Cons it does not have inventory management. we have to use another app for this and there isnt anything that integrates in with housecall. Review Source Response from Housecall Pro July 11, 2023 Thanks for the review! Happy to see you are enjoying it and its helping your business! We are working on inventory management, and did recently release some reporting that should help here. If you have not already, be sure to take a look at our product roadmap to see recent updates and what is being worked on! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! LM Lisa M. Business Administrator Construction Used the software for: 1-2 years ### "User friendly" May 1, 2020 5.0 We are a small family business we specialize in full Plumbing & HVAC services. We came across House Call Pro from another vendor who visited our home , at the time we were looking into going automated, prior we were all manual. We called other vendors however their prices were very high. I called House call Pro the monthly price was very reasonable and it was perfect for our needs. We are very happy with the software and its made our life so much easier. Honestly we look back now and cant believe we were manual!!! When I do have a question customer service is quick to respond . We also feel this software made our company look much more professional, our customers receive a confirmation when in route and we are able to take payments and email receipts as well as estimates immediately. We definitely recommend House Call Pro!! Pros This software is very user friendly, without any training most of our team was able to dive right in and start using the software immediately . I love the fact that we can schedule, take payments view our customers history and overall have the ability to use every function of the software whether your in the office or out if the field. We can send internal messages to our staff as well as our customers. This software shows our overall earnings, tracks invoices that our outstanding and honestly allows our company to run smoothly and efficiently. Cons In the beginning for some reason if I had to go back and close out a job and back date it, the software would not allow me to choose the appropriate date, however this has been fixed and I haven't had any recent problems with this particular issue. Alternatives considered [Titanium Schedule](https://www.capterra.com/p/84048/Titanium-Schedule/) Reason for choosing Housecall Pro pricing was way to high with the other vendor. House Call Pro was perfect for the size of our business needs. Review Source Similar Products Featured ## Related categories [Maid Service](https://www.capterra.com/maid-service-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.