# Page 82 | Housecall Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 82 - Is Housecall Pro the right Field Service Management solution for you? Explore 2736 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140363/HouseCall-Pro/reviews --- Housecall Pro 4.7 (2736) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 82 - Reviews of Housecall Pro ## Showing most helpful reviews Showing 2026-2050 of 2736 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DL David L. Owner Furniture Used the software for: 6-12 months ### "Housecall Pro" November 29, 2018 5.0 Love it, so Glad we found Housecall Pro Pros Easy to use. Favorite features are the easy to use and send invoicing and scheduling Cons Took a little but for me to get used to, besides that it’s great Review Source Rudy S. CEO Used the software for: ### "Excellent " January 19, 2016 5.0 HouseCall Pro turns our life much more simple to manage our schedule for our Cleaning Company. Simple, very proactive, excellent customer service and great price. Highly recommend! Review Source RC Roxanna C. Administrator Civil Engineering Used the software for: Less than 6 months ### "I've only used this product 8 days or so. Still learning." April 4, 2018 4.0 I'm still discovering the benefits. I'd like to work a while with it before I give an honest review. Pros I'm hoping it will consolidate the jobs by project enough to help organize the processes. I can easily see this product evolving over time. The owner of the company has even thought of enhancements already after using it once! Cons It wasn't intuitive on how to view what I just entered. I was disconnected between entering the job and creating the customer. Or maybe I'm still learning - I understand the behavior of the program now a lot better. Review Source JM John M. CEO Facilities Services Used the software for: 1-2 years ### "House Call Pro is a Great CRM" February 27, 2020 4.0 Pros I like the easability of the software and Ive always had a good time with the customer service Cons at the moment I cant think of any but there are some i have thought about at times Review Source CG Chris G. Worker Used the software for: Less than 6 months ### "Very easy to use" December 24, 2017 5.0 Pros I like the invoice system, how it keeps track of everything that I need to get paid for. And that I can write a brief summary of the work I've performed Cons Not able to click multiple invoices paid, don't really like having to click each invoice at a time to mark paid. I deal with some customers that I do up to 10 invoices with the same customer but I still have to click each invoice to mark paid instead of being able to gather them all together and pay them. Some customer's I may have up to 20-30 invoices for one check. Review Source BL Bill L. General Manager Environmental Services Used the software for: I used a free trial ### "New guy on the block" March 8, 2019 5.0 Haven't really experienced much other than customer set up folks and CSR the salesman. Who I have dealt with thus far are impressive and professional! Pros The ease of set up thus far, as well as the support, received. Cons Getting used to the dashboard and other related places I need to navigate. It is fairly intuitive, may just take a bit of learning curve to master. Review Source AH Amanda H. Owner Used the software for: Less than 6 months ### "All-in-one Stop" August 1, 2018 5.0 Pros I'm a mom of 3 kids under 5 and also manage our lawn care business of 200+ accounts. This software makes my work doable from a phone, laptop, or computer and because it's in real-time I can communicate to the guys in the field from anywhere. I love that you can use it as simple or as detailed as you need. Also, 24/7 customer support is a dream for the late night hours. Cons That I'm going to accidentally notify or bill a customer and confuse them. I also need to make sure I keep uploads of backup for all my information. Review Source Thomas M. Owner Facilities Services Used the software for: 2+ years ### "Always Excellent!" April 30, 2019 5.0 Pros Easy to use, Customers love it, I love it, best business decision! Cons There is nothing I don't like about the software Review Source RZ Roger Z. Owner Environmental Services Used the software for: 6-12 months ### "great tool" September 24, 2019 5.0 Major time savings on invoice data entry and keeping up with customer tracking. Pros one place to keep all paperwork and schedules organized and awesome communications fgor my customers Cons Reviews that dont synch with Google are stored in the app which does no good. No external visibility. more power from a laptop base than the app on mobile devices. Review Source DH Daniel H. Partner Used the software for: Less than 6 months ### "great value" February 2, 2018 5.0 still pretty early to tell but it is going to help eliminate the need for an all night catch up of invoicing and estimating. Helps with dispatching on the go since we have no office staff currently, makes my company look very professional Pros intuitive, ability to integrate scheduling with my social media, ease of use when setting up products and scheduling Cons lack of maintenance tracking software, if the software was able to track all maintenance customers and send notifications of upcoming service that would be ideal, help eliminate the office management side of the business Review Source LG Larry G. Co-Owner Used the software for: Less than 6 months ### "HousecallPro was quick to implement and easy for the office and the techs to learn." March 21, 2018 5.0 Pros Notifications sent to customers is great. The schedule calendar is user friendly and gives real time info on all jobs in progress. I also like the dashboard. Cons I'd like a better way to manage service agreements. We had to use another service that does it better, but would switch to HousecallPro if they had a similar program. Review Source JA Jillian A. Owner Construction Used the software for: 6-12 months ### "Changed our business completely...for the better!!" December 19, 2018 5.0 Pros All the features that we needed were in one place now, from scheduling to credit card processing, invoicing, etc. Cons Sometimes scheduling jobs can be tricky and time consuming. Review Source GR George R. Owner Fine Art Used the software for: 6-12 months ### "Wonderful " August 18, 2018 5.0 I LOVE HOUSECALL PRO! Pros I really like the ability to look up customers and view history. Cons Lacks automatic email functions for remarketing and periodic updates to existing customers. Review Source AP Ali P. OWNER Individual & Family Services Used the software for: Less than 6 months ### "SOFTWARE REVIEW" April 20, 2021 5.0 Pros online booking is amazing; however it has much room for improvement like let the customer select by category Cons The way that let the user put the price is a little bit limited Review Source JC Jeremy C. Managing Member Facilities Services Used the software for: Less than 6 months ### "2 months in..." November 8, 2018 5.0 Their customer services is responsive and helpful. The software is easy to use. Probably won't find anything else easier. Pros Estimate to job to invoice plus attachments are great. Having customers with addresses and master address for billing works for us. I like that I can nickname my customers and that my field techs can see the addresses and their schedules and inform the customers that they're on their way and complete. Invoiceling from the field helps. Cons I'd like more functionality with the app that I get from logging in to the admin portal. Review Source JD John D. Owner CEO Environmental Services Used the software for: Less than 6 months ### "Easy to navigate and to use." June 7, 2018 5.0 organization Pros Keeps things organized. I like letting the customers know when we will arrive to the job with this app so they know when to expect us and that we are on the way. I also like that it keeps track of the jobs that we have estimates on so that it is easier to follow up with them. Cons I wish to see the accumulation of accounts receivables to a particular referral source as a bulk lump sum. It would also be nice to see some task management or a to do list that we can send to our employees or a particular contact. Review Source NM Nick M. Director E-Learning Used the software for: 1-2 years ### "Highly Recommended" April 7, 2020 5.0 Very friendly and supportive team. Easy set up. The core stuff works very well. For the price it is amazing value. Pros Ease of use and starting up, plus a great community and support. Cons My clients are in the main happy with what they get. Reason for choosing Housecall Pro N/A Review Source MW Mary W. Office Manager Utilities Used the software for: Less than 6 months ### "Easiest Software to learn" October 26, 2020 5.0 Great easy to use and easy to learn Pros I was hired in and no one to train me. I was asked to look at the software that was already in use. When through the video's and was using the software that afternoon. Cons Nothing, Love the program! easy and user friendly Review Source LW Lou W. Owner Consumer Services Used the software for: Less than 6 months ### "Added this service for my carpet cleaning business. Tremendous value for money and no contracts!" April 6, 2018 5.0 Turn-key platform for a carpet cleaning business including: online scheduling, invoicing, payment/merchant service, tracking crews, timesheet management, customer notification and follow-up, promotional items and rewards. This will allow us to tap a whole new market: customer's who don't want to call to schedule their carpet, flooring & upholstery cleaning. Pros It's very easy to use, the portal has a wonderful clean design, the platform has a powerful feature set, and it's built for mobility. Cons There is no interface for my cloud-based Quickbooks Desktop Premier - it only supports Quickbooks Online. Review Source SW Scott W. Owner Consumer Services Used the software for: 1-2 years ### "Great App!" January 19, 2016 4.5 Pros They are always working to improve the app and make it more user friendly and/or adding functions that make the app better. Cons It keeps improving so you have to be patient with the implementing of new features. Review Source KK Ken K. owner Construction Used the software for: Less than 6 months ### "Patch King - HCP user" February 28, 2020 5.0 Good to very good Pros estimating, invoicing, scheduling, customer database Cons No LIVE customer support - poor vehicle tracking Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Housecall Pro More features Review Source DB Denisse B. Owner Used the software for: Less than 6 months ### "Decent for StartUps. Ways to go. " May 13, 2018 4.0 Organization. Pros The interface is fabulous which makes it easy to figure out without extensive training. Great for a growing company on the employee side. Easy clock-in & clock-out. Cons Needs basic features such as estimate forms for sites for websites that do not want to take online booking. Ability to send automated reminders. Review Source IB Ian B. Owner Automotive Used the software for: Less than 6 months ### "Makes things smooth " April 6, 2019 5.0 Pros It’s very user friendly, covers everything I need to do everyday in the field. Gives a professional image and helps me follow up and schedule clients. Cons The reviews app doesn’t send reviews to google page unless customer has @gmail email address. Some of the features I wanted to have aren’t included in the simple plan Review Source ML Mariana L. Admin Assistant Used the software for: Less than 6 months ### "Quick, efficient, easy to track jobs" July 18, 2018 4.0 Pros I like that you can schedule a job or an estimate, and track the progress through the calendar. The dashboard also helps us to know what invoices have not been paid and what jobs are coming up. Cons When I need to close out jobs for the day, or week (or month, yikes!) it can get tedious having to click on the job in the calendar closing it out, then having to navigate back into the calendar for the next job. If i'm doing it for the month I have to keep going backwards, you can see how tedious this then becomes. Review Source AA Alex A. Owner Facilities Services Used the software for: Less than 6 months ### "Best App for my business" March 29, 2019 5.0 10 out of 10. They exceed my expectations and the price is out of this world Pros Easy to use and price for all the features it includes Cons It doesn't have a customer portal. While the price is very reasonable for not including a client portal, that is something that my business will need in the future so I'll have to find that somewhere else. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.