Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • MEDsys
  • www.medsyshcs.com

About MEDsys Advantage

Automate your home care agency with scheduling and IVR integration, electronic billing, and single-point data entry.


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MEDsys Advantage Features

  • Billing & Invoicing
  • Care Plan Management
  • Caregiver Management
  • Client Management
  • Field Communication
  • Insurance Management
  • Payroll Management
  • Scheduling
  • Visit Verification

MEDsys Advantage Reviews

New user to VinCent

Oct 07, 2014
3/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: The broad spectrum capabilities and potential of scheduling, billing, timekeeping, form management, etc.

Cons: The flexibility and the time length certain requests have taken to come to fruition. There have been several internal issues causing HIPAA violations.

Recommendations to other buyers: Have an on-site demonstration and training to understand the do's and don'ts of how it works.

Great Customization, Great Service, Adaptable to my Agency Needs

Aug 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to adapt the product to my needs and to have reliable, friendly staff that is willing to help in any way possible.

Cons: The only negative is that some of the planned features are not up and running yet, but I knew this before purchased, and they were honest about timeframes and rollouts regarding the enhancements.

Recommendations to other buyers: MEDsys shaped implementation and design based on my business practices and processes, not the other way around. That was my challenge with the standard, out-of-the-box software. I had to change my processes to fit the software.