# MEDsys Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MEDsys the right Home Health Care solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140367/MEDsys-Advantage/reviews

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MEDsys

4.7 (10)

[View alternatives](https://www.capterra.com/p/140367/MEDsys-Advantage/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of MEDsys

Ease of use

4.7

Customer Service

4.5

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maria Louisse F.  
Laboratory Technician  
Hospital & Health Care  
Used the software for: 1-2 years

### "MEDsys The Best"

June 30, 2022

5.0

Many thanks MEDsys as a hospital employee it made it easier for us to work with this software.

Pros

Working in a government hospital for years and we’re using this software everyday. Medsys is an all in one software. It offers convenient and real time connectivity. This is a great help in our everyday work, it is easy to use and the work is easier with MEDsys.

Cons

We never encounter a problem with this software. All good!

Review Source

RA

Roddy A.  
Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Partners"

February 17, 2020

5.0

Its been a great partnership and I love the way it has made billing and reviewing of accounts so easy and efficient

Pros

Its easy to use and has made billing and client information very accessible and easy to manage

Cons

I think the invoice print out set up could be made a little bit dynamic to customize for specific clients

Alternatives considered

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Tellius](https://www.capterra.com/p/159608/Tellius/)[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)

Reason for choosing MEDsys

Looked easy and user friendly

Switched from

[Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)

EVV manadate

Review Source

CL

Cat L.  
  
Hospital & Health Care  
Used the software for:

### "New user to VinCent"

October 7, 2014

2.5

Pros

The broad spectrum capabilities and potential of scheduling, billing, timekeeping, form management, etc.

Cons

The flexibility and the time length certain requests have taken to come to fruition. There have been several internal issues causing HIPAA violations.

Review Source

LS

Laura S.  
Therapy Care Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "User Friendly, Efficient, Excellent Customer Service"

December 20, 2019

5.0

Medsys Software Solutions has been a game change for the fluidity of our internal processes.

Pros

The capabilities of the software are endless making it easy to tailor towards specific company needs. Within one software program you are able to perform everything from entering patient demographics and schedules, to billing, reports, and messaging.

Cons

There are no cons! This product has been great

Review Source

JM

Jazmin M.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "It a pretty good sofware"

May 15, 2018

4.0

The benefits of confirming all the visits of my clients and being able to bill due to the transmissions of the visits.

Pros

Is easy to use, let us edit the raw duration of the calls, prints almost every report we need and the best is that is completely free.

Cons

Wont let us print a report of all the reason codes we've been using and we would like to have that option.

Review Source

JA

Joann A.  
Administrator  
  
Used the software for: 2+ years

### "Makes Maintenance and billing very easy."

May 15, 2018

5.0

Pros

Web based, can work from any where maintenance and billing functionality Ease of use Good customer service

Cons

Can't track employees with GPS price could be cheaper Don't deliver devices on time. That's it, no more.

Review Source

JM

Jasmine M.  
Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Awesome software "

February 17, 2020

5.0

Pros

I love this software! I haven’t had any complications since i started using this software.

Cons

I don’t dislike anything about this product

Review Source

LE

LAURA E.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Unity"

February 14, 2020

5.0

It has saved me a ton of time vs using quickbooks the eds

Pros

The ease of use, and the time I saved using it..

Cons

Can't really find anything wrong with it

Review Source

JS

John S.  
  
Hospital & Health Care  
Used the software for:

### "Great Customization, Great Service, Adaptable to my Agency Needs"

August 29, 2014

5.0

Pros

I like the ability to adapt the product to my needs and to have reliable, friendly staff that is willing to help in any way possible.

Cons

The only negative is that some of the planned features are not up and running yet, but I knew this before purchased, and they were honest about timeframes and rollouts regarding the enhancements.

Review Source

AS

Ayesha S.  
Administrator  
Hospital & Health Care  
Used the software for: I used a free trial

### "Great Customer Service and Product Customization"

April 17, 2019

5.0

Pros

Easy to use, very nice customer support, makes maintenance easy and patient office visit tracking easy. Highly recommenced this all in one software. Great for a small medical practice. Handles all a to z efficiently

Cons

no cons so far. its great and no complaints .

Review Source

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