--- title: "Carecenta Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Carecenta Software - reviews, pricing plans, popular comparisons to other Daycare products and more." source_url: "https://www.capterra.com/p/140368/Carecenta/" page_type: "product" language: "en" --- # Carecenta Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Carecenta ## What is Carecenta? Carecenta offers a range of advanced features to enhance the management software experience for skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies. Here's a breakdown of some notable functionalities: 1. Electronic Visit Verification or EVV through mobile GPS app or a multilingual telephony system 2. Support for State Aggregators 3. Electronic Billing 4. Compliance Monitoring 5. Secure Notifications and much more ... ## What is Carecenta used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/)[Daycare](https://www.capterra.com/child-care-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 65 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Starting price $99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Home Care / 2026 - Home Health Care / 2026 - Daycare / 2025 Our "Best of" badge program showcases products with the highest ratings... - Home Health Care / 2026 - Long Term Care / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Carecenta?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.carecenta.com&name=Carecenta) Rating Breakdown 4.5 +− Features4.4 Value for Money4.6 Ease of Use4.6 Customer Service4.5 Rating Breakdown 4.5 Features4.4 Value for Money4.6 Ease of Use4.6 Customer Service4.5 ## Carecenta Reviewers Verdict Updated August 2026 AI summary - Carecenta is a strong match for small healthcare agencies and office teams managing home care or adult day care operations. - Reviewers are positive about its ease of use, intuitive navigation, and helpful office management features. - It helps teams organize schedules, billing, and compliance tasks with less manual effort and smoother day-to-day workflows. - Some key downsides are pricing concerns from a few buyers and occasional requests for feature improvements or better integration. - It fits organizations seeking user-friendly care management tools, though buyers with tight budgets or advanced customization needs may want to weigh alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Carecenta 4.5 (65) VS. [4.5 (156)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $295 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (65) Ease Of Use 4.5 (93) Value For Money 4.6 (50) Value For Money 4.4 (89) Customer Service 4.5 (62) Customer Service 4.6 (91) ## Carecenta alternatives [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (189)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140368/Carecenta/alternatives/) ## FAQs about Carecenta Overview ### What problems does Carecenta solve? Carecenta solves messy home care scheduling, disconnected billing and payroll, and compliance gaps that create missed authorizations, staffing delays, and manual office work. Home health agencies, adult day care teams, schedulers, coordinators, HR staff, and billing managers use it to verify visits, track caregiver availability, and process payroll faster. Answer based on 29 reviews Overview ### Which roles and teams benefit most from Carecenta? Carecenta is most used by administrators, coordinators, office managers, and agency leaders who oversee care operations and business performance. Case management teams use it to organize client records, scheduling, and service coordination, while executives and owners rely on it for operational visibility, compliance oversight, and managing day-to-day agency workflows. Answer based on 61 reviews Overview ### What company size and industries is Carecenta built for? Carecenta is built primarily for small healthcare organizations, with 83% of reviewers from small businesses and 71% from hospital and health care. It serves home care, home infusion, and nursing providers, with additional use among midsize businesses at 10%, enterprises at 8%, and health, wellness and fitness organizations at 20%. Answer based on 65 reviews Features and Usability ### What are the key features of Carecenta? Carecenta includes core scheduling and payroll tools, plus billing and invoicing for home care operations. Differentiator features include visit verification with GPS, clock in/out, compliance management, and caregiver scheduling. It also offers client management, care plan management, and role-based permissions for secure access across office and field teams. Answer based on 29 reviews Pricing ### How much does it cost and what fees or limitations are included? Carecenta starts at $99/month for the Professional plan, with a free version and free trial available. This plan also carries a $799 setup fee, includes 5 users and up to 100 active patients. Reviewers often call it affordable for new or small businesses, though some say the price feels high. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does Carecenta integrate with? Carecenta integrates with over 20 third-party tools and platforms, including HHAeXchange, Santrax Agency Management, QuickBooks, QuickBooks Online Advanced, Microsoft Excel, Paychex Flex, Paycor, and Paylocity. It also connects with Mailchimp, Google Maps, CareAcademy, MediRoutes, Viventium Software, Dentrix, and HEALTHCAREfirst firstHOMECARE and firstHOSPICE. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on Carecenta? Carecenta offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say frontline staff and nontechnical users often learn basic tasks quickly, while office admins and clinical teams may need more time for reporting, setup, and less-obvious features. Support is described as responsive, but some users wanted more thorough startup guidance. Answer based on 14 reviews Getting Started and Support ### What customer support options does Carecenta offer, and how do users rate the experience? Carecenta offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during onboarding, troubleshooting, and customization. Some report delays, difficulty reaching certain departments by phone, and occasional communication barriers when issues take longer to resolve. Answer based on 14 reviews Security ### How does Carecenta handle data security and access control? Carecenta uses built-in security, HIPPA-compliant workflows, authorizations, compliance checkpoints, and employee compliance tools to help agencies control access and meet government or DOH requirements. Reviewers also mention GPS tracking, remote clock-in and out, real-time visit verification, and background and immigration checks, though some cite EVV and duplicated authorization issues. Answer based on 13 reviews ## Features AI summary Based on 3,326 Daycare reviews Capterra data shows that buyers of daycare software rank the following features as their top priorities: - **Parent Portal** (**50%** of reviewers rated this feature as critical) - **Data Security** (**54%**) - **Communications Management** (**46%**) Carecenta supports all three of the features reviewers value most: **Parent Portal**, **Data Security**, and **Communications Management**. Together, these capabilities help daycare providers keep families informed, protect sensitive child and business data, and manage ongoing communication more efficiently, allowing teams to build trust with parents and handle daily operations with greater consistency. Parent Portal 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Portal for parents to see and update childrens' info, track progress & more Data Security 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Communications Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record and track all relevant internal and external communications Daily Reports 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A document that lists daily activities or maintains a record of all events that happened in a day Scheduling 4.7 (31) 87.10% of 31 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Care Plan Management 4.6 (26) 80.77% of 26 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Carecenta 77 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Care: Any form of examination or diagnosis performed for the purpose of medical treatment. - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - EMR/EHR: Create and securely store digital patient records - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - For Home Care Providers: Specifically for in-home care services - For Long Term Care: Specifically for long term care providers - For Nursing Homes: Specifically for nursing homes - Forms Management: Store, manage and track all forms in a centralized location - Geriatric Care: Providing medical care for elderly patients - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Incident Management: Manage and track all disruptions and incidents - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Meal/Nutrition Management: Meal and snack planning, scheduling and distribution - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visit Verification: Process that confirms a caregiver's visit and services provided - Wait List Management: Record, update and manage waiting lists - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (60) 4.4 Based on 60 reviews ## Pricing Value for money 4.6 (50) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/140368/Carecenta/pricing/) Startup $0.00 It includes: - $0 Setup Fee - 1 User Included - Billing - Electronic Visit Verification (EVV) - Employees - Payroll - Personal Account Executive - Scheduling - Support - Training & Live Support - Unlimited Free Inactive Patients - Up to 5 Active Patients Professional $99.00 Flat Rate,Per Month It includes: - 5 Users Included - $799 Setup Fee - Billing - Electronic Billing - Electronic Visit Verification (EVV) - Employees - Payroll - Personal Account Executive - Scheduling - Support - Training & Live Support - Unlimited Free Inactive Patients - Up to 100 Active Patients Enterprise Contact Vendor for Pricing It includes: - Billing - Electronic Billing - Electronic Visit Verification (EVV) - Employees - Multiple Locations - Payroll - Personal Account Executive - Scheduling - Setup Fee Depends on Configuration - Support - System Integrations - Training & Live Support - Unlimited Free Inactive Patients - Unlimited Patients - Unlimited Users Included - Volume Discounts Value for money 4.6 (50) 4.6 Based on 50 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (62) 4.5 Based on 62 reviews ## User reviews Overall rating 4.5 Based on 65 reviews Filter by rating 5(47) 4(10) 3(4) 2(2) 1(2) Mentioned topic Sorted by most recent Angel U. QC Import and Export ### "Give it a try!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 29, 2026 If you need a comprehensive home care management system with strong compliance, scheduling, and billing features. It’s especially good for organizations that value centralized workflows and reliable support. Pros I like the most about Carecenta is that they have very strong customer support, always responsive and helpful, especially during problem solving and customization requests. Cons It takes time to learn how to use at the beginning, it will be great if there is better onboarding training provided from the company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dave M. President Hospital & Health Care ### "Long time customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2025 We have been with Carecenta since opening our Adult Day Center in 2016. Originally we had to modify the Home Care platform to meet the needs that we had for our Adult Day Center. Despite this, the willingness to work with us and adjust things as needed was outstanding. Customer Service. Since our inception and growth, we have now transitioned to the Adult Day Center platform (which has improved tremendously), and we are very happy. Along the way we received continued EXCELLENT customer service, and we are very happy with Carecenta! Pros We really like the Personalization and Customer Service - outstanding. Whether we needed a modification, training, or problem solving the staff is always responsive. This makes me feel like a valued client! Cons Originally they did not have the Adult Day Center platform that met our needs. Has improved dramatically! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User CEO Hospital & Health Care ### "Superior platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 Pros Carecenta is a very resource platform to use. They are like a one stop shop, features are easy to use and very affordable especially for starting new business. It appears to be easy to use no matter that age group for the customer. I am really glad I found them. Cons Presentation was pretty quick but she did leave plenty time for questions. I wish the first onboarding would have had more information Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User ceo Health, Wellness and Fitness ### "Thumbs up for Carecenta" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 Overall, I have truly enjoyed using Carecenta it has been user friendly and I would recommend others to use this platform. Pros I have used Carecenta for managing both employees and clients, I can confidently say this platform has been a valuable asset to our operations. Carecenta offers a user-friendly, all-in-one solution that makes it much easier to handle scheduling, billing, documentation, and communication—everything needed to keep things running smoothly in a care-focused business. Cons I was say the only con at this time would be not being able to reach certain departments over the phone you have to email them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Jovi G. IT Medical Practice ### "Good experence " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 The client scheduling feature in Daycenta is quick, easy to use, and a real time-saver. It keeps everything organized, cuts down on back-and-forth communication, and makes managing appointments smooth and stress-free. Pros Daycenta is incredibly easy to use, with a clean, no-nonsense interface that gets straight to the point. It streamlines complex processes, eliminates unnecessary steps, and just works—no steep learning curve, no frustrating glitches. What used to take me hours of manual work or troubleshooting is now done in minutes. It’s been a total game-changer for my workflow, saving me time, energy, and a lot of headaches! Cons The scheduling feature in Daycenta is a standout, especially on the client side. While employees have a different interface, the client scheduling tool is clearly designed for efficiency. It simplifies what used to be a time-consuming task, making it easy to set appointments and manage availability with just a few clicks. It’s intuitive, fast, and has saved me a significant amount of time compared to older systems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SL Sonya L. COO Health, Wellness and Fitness ### "Exceptional Service and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2025 We’ve had an outstanding experience with Carecenta from day one. Their customer service team goes above and beyond—always courteous, responsive, and incredibly knowledgeable. Whether we had a technical question, needed help navigating the platform, or required urgent assistance, they handled everything promptly and with genuine care. What truly sets Carecenta apart is their commitment to client success. They don’t just resolve issues—they proactively look for ways to improve our workflow, save time, and ensure compliance. The onboarding and training process was smooth and tailored to our team’s needs, and follow-up support has been consistently top-notch. It’s rare to find a software partner that combines great technology with truly personal service. We’re grateful for their dedication and would highly recommend Carecenta to any agency looking for a dependable and client-focused solution. Pros My Account Rep, \[sensitive content hidden\], was patient and very helpful with bringing me up to speed. Every interaction I have had with customer support has been great! Cons I think my computer skills was a con for me but we overcame that. The ease of use and my account reps ability to walk me thru everything was priceless! Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) [eM Client](https://www.capterra.com/p/160239/eM-Client/) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/) [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reasons for choosing Carecenta Representatives were very knowledgeable and transparent. \_Product has all the bells but without the complicated setup. For me as a start up, offers everything to make my life hassle free. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RT Ronak T. DIRECTOR Child Day Care Services ### "DAYCENTA USER EXPERIENCE " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2025 I HAVE HAD A GOOD USER FREINDLYY EXPERIANCE WITH CRECENTEA EXCEPT FOR WHEN THEY UPDATED MY SYSTEM . I WAS TOLD THERE WOULDBE NO CHANGES AND THERE WERE MANY SIGNIFICATN CHANGES. IT TOOK A LONG TIME TO GET BACK TO WHRE WE LEFT OFF BEFORE CHANGE. Pros NICLEY ORGANIZED PROGRAM. ALLOWS YOU TO INTUITIVLEY ENTER ANDD RETREIVE CLIENT INFORMATION WITHOUT TRAINING. Cons FUNCTION NAMES SUCH AS REPORT NAMES ARE NOT VERY CLEAR. IT WOUD BE BETTER TO BE ABLE TO SELECT THE FEILDS YOU WANT REPRESENTED IN YOUR REPORTS AND NOT HAVE TO CLICK THORUGH SEVERAL TO SEE IF THE RESULTING DATA IS USEFUL. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KZ Kelli Z. Administrative Assistant Hospital & Health Care ### "Awesome product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2025 I love Carecenta. I find it easy to use and very reliable. My first time using the product it was pretty easy to navigate around and become familiar with it fairly quickly. Pros It's very accurate and I never experience glitches or issues. It is easy to find tabs that I am looking for. Cons There could be more functions in the clients profiles. Also there could be more spots for emergency contact information. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IE Irene E. Payroll Specialist Hospital & Health Care ### "Awesome with some kinks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 I am quite happy with you guys. . Pros It is an amazing upgrade to what our company used to use. . Cons I would give it 5 stars if we didn't have to constantly do manual changes like unclicking the DO NOT PAY box for administrative employees. We change it and it doesn't stick. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) It was a necessary adjustment for the company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CW Cytonia W. CEO Hospital & Health Care ### "Great Choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 They are great, if you need questions answered, there is always someone there to help, I also like how quick efficient they are. Pros The software is easy to use and understand, and it is also very affordable for new businesses. Very user friendly. Cons I have not had any issues with carecenta, I have been very pleased with the software it is exactly what my organization needs Switched from [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) cost of the software and complexity of use Alternatives considered [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/) Reasons for choosing Carecenta The overall cost of the software and its ease of use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/140368/Carecenta/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [InMyTeam vs Carecenta](https://www.capterra.com/compare/140368-215860/Carecenta-vs-InMyTeam) [Alora Home Health vs Carecenta](https://www.capterra.com/compare/69030-140368/Alora-Homecare-Software-vs-Carecenta)