# Page 3 | Carecenta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Carecenta the right Home Care solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140368/Carecenta/reviews --- Carecenta 4.5 (65) [View alternatives](https://www.capterra.com/p/140368/Carecenta/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Carecenta ## Showing most helpful reviews Showing 51-65 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EH Erma H. CEO Hospital & Health Care Used the software for: 6-12 months ### "Happy to have purchased." May 26, 2024 5.0 I'm still learning but I do like it a lot. Pros I like how it is really a easy set up and I can always contact someone if I need too. Cons Well I'm still trying to figure it out. How to delete former employees off of the schedule. Reason for choosing Carecenta I like the product and I like the learning process. Review Source JB Jeremy B. Agency Manager Health, Wellness and Fitness Used the software for: I used a free trial ### "Review of the service" December 13, 2023 4.0 Pros The options that are listed on the back office Cons I think the price is a little too high for the purpose Review Source SD Selina D. CEO Hospital & Health Care Used the software for: 1-2 years ### "Good Tool for the Agency" January 6, 2024 5.0 Pros Easy to navigate and setup. Very convenient. Cons I have not had any issues so far with using Carecenta. Review Source ML Mireya L. Coordinator Hospital & Health Care Used the software for: 2+ years ### "Excellent software" January 29, 2020 5.0 I work with it on a Daily basis and its useful gets the job done and i dont have to be stress out. Pros Its easy to work with gets the work done at timely matter Cons Well as of now nothing i can say about the software Review Source SA SHAHEER A. Case Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "User friendly software and it is very easy to use." February 10, 2020 5.0 Pros Its a user friendly software and its very easy to use. Cons Sometimes the software slows down and it takes time for loading. Review Source AL Angie L. Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Carecenta review" November 20, 2023 5.0 Pros Its very easy to use and access. I was able to pick up on everything quickly Cons There are a lot of tabs that one can acess. Review Source JS Jack S. Administrator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Carecenta saves me time. Across the board: case coordination, scheduling, billing, payroll, etc" June 21, 2017 5.0 Another plus is that it's really fun to work with this incredible cloud-based software. I can check on schedules from anywhere from home, or even in transit, solve any problems, find a replacement, etc. Carecenta constantly improves and upgrades its features. Just last week they've improved their visual HHA availability search on the map. I can see the differences in rates right there and mass-text or mass-email to all aids in the vicinity of my patient using a private text number and get their responses back on my own cell. Pros We have few hundred patients. We've tried HHA Exchange and ClearCare. The cost with them was beyond what we could afford. Carecenta on the other hand provides more services for less. For instance, we can bill Medicaid directly, which is not available through ClearCare. And, overall, it's much more user-friendly, easy to use and has more services. I like they've added skilled services now, which is also not available thu ClearCare, and much easier to use than the HHA Exchange. Review Source JL Joyce L. Senior Revenue Cycle Anaylst Hospital & Health Care Used the software for: Less than 6 months ### "Easy to use" February 15, 2024 4.0 Pros everything electronically Cons the client demographic not all in the same page Review Source DD Daniel D. HR Hospital & Health Care Used the software for: 1-2 years ### " Dependable and reliable home healthcare system" January 12, 2016 5.0 Pros Dealing with more than 500 home health aides on a daily bases, I needed a dependable home health software that I could use and trust. Carecenta has given me that. Carecenta has built in compliance checkpoints that makes it simple to stay in full compliance with the government. The maps integrated feature with real time data lets me view the location of my HHA’s. I can see instant authorization and notifications with Carecenta software. These features have increased my home health company’s efficiency. I’m really happy we finally switch to Carecenta. Cons I didn't like the wait for the demo. I hate to wait a few days instead of instant. Review Source KK Katlin K. Director Used the software for: ### "The top notch of adult daycare software " April 7, 2016 5.0 We run adult daycare facility and Carecenta is doing everything for us: scheduling, projecting meals, transportation, sign-in automation, electronic and paper billing and reporting. Responsive support and customer service that makes updates and listens to feedback. Very good Help Desk documentation. The dashboard with projected attendance and sign-in is very helpful. Great customer service that is there all the time and helps quickly resolve issues. Top of the line technology. Seamless transitions between scheduling and billing. It talks minutes to do the entire week of billing for all 210 patients we have. It's a loud-based software so I work on things from anywhere, office, home or on-the-go. Review Source DM Daniel M. Used the software for: ### "It gets the job done!! " January 12, 2016 5.0 We are a home health care agency that was doing everything manually. We did all of our billing, payroll, scheduling and reports, and it was always a mess. We lost tons of money each year, and didn't feel comfortable using certain software programs. Carecenta came across and in a search. We called the customer service, did the demo and were sold on it! The automated HR, payroll and billing feature really helped us get our agency back on track and stay there. Appointment validation has helped everyone, and we can now have better results with scheduling. E-billing and e-remittances has really helped us with time, and also with going green. This software for home healthcare has really paid off. Review Source TM Tina M. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Carecenta Review" July 11, 2019 1.0 They have swindled my small company out of a year of payments only not to hold up their end. The system is in no way user friendly and the support team can’t get the software working and won’t refund us. So we have no scheduling software! Paid for one, but having to use a spreadsheet! Huge language barrier! Pros Nothing, software and support are useless! Cons They fact they refuse to refund my small company after they failed to meet the contractual agreement Review Source KH Kevin H. Case Coordinator Used the software for: ### " Excellent product ahead of its time!! " January 8, 2016 5.0 I have been using Carecenta now for two years, I normally don't write reviews but Carecenta is simply the best software out there. The software has specific features for authorizations and employee compliance which makes scheduling an opened case easy. It also gives me everything I need to stay in full compliance with the government. The system allows me to check schedules anywhere, even from my home. This software has helped me and I'm positive it will do the same for you. Review Source MBC Mary Beth C. Administrator Used the software for: ### "Product does not live up to it's promise. " March 5, 2015 1.0 After struggling along with the product for several months, we discontinued using the product. We were never able to pull one reliable report from the software. We found numerous programing problems with the software. Tech support seem to be only one person. Review Source SM Shayla M. Executive Director Hospital & Health Care Used the software for: Less than 6 months ### "This software honestly has so much potential, but needs time to grow." November 24, 2015 2.0 Pros The possibilities of what the software can provide to home healthcare agencies. Cons The look and ease of the display of information makes the product somewhat easy to use. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.