# LoadMaster Load Balancer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LoadMaster Load Balancer the right Load Balancing solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140392/LoadMaster/reviews --- LoadMaster Load Balancer 4.7 (72) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LoadMaster Load Balancer Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nathan E. Network Analyst Law Practice Used the software for: 2+ years ### "Great load balancers for the cost. Watch out for potential sudden steep price changes, though." June 19, 2018 5.0 Great load balancers for our Microsoft Exchange mail systems at an affordable cost. Pros Very flexible and affordable load balancers. They work great, with very little hands-on maintenance required to keep them running smooth. Cons Kemp unexpectedly raised the prices on their maintenance plans, and they now cost double what they did a few years ago. This was quite a shock to us since we had not received any sort of warning that their maintenance prices were going to be increased, and they had no flexibility on this price change. We had already budgeted for the maintenance renewal based on a budgetary quote they gave us a few months before the price change, and as a result we had to go severely over budget in order to keep our equipment covered. Review Source Eljakim S. Contest Director Information Technology and Services Used the software for: 2+ years ### "Reasonably pricey, but customer support is excellent" November 15, 2019 5.0 Our high load solutions are very scalable; enabling HTTP/2 was literally checking a single checkbox. Pros The KEMP load balancers just work. For our purpose where we have about 25.000 concurrent users working on various web applications, it's a simple and easy solution that makes the entire application much more scalable. Cons The KEMP has a built in feature to do caching. I would like to be able to specify exactly which file types I want to specify; KEMP has it the other way around where you can specify certain things NOT to cache. Also, the way to temporarily disable real servers is a bit weird; you can disable a real server, but the system will keep sending existing users to that server, yet it won't show in the statistics how much traffic is going to the server. Review Source CN Christine N. head of core i.t. Banking Used the software for: 2+ years ### "Loadmaster - An economical investment" September 13, 2018 3.0 This is an affordable alternative to F5 and some of the more expensive load balancers on the market. Pros Kemp's pricing makes this product much more affordable than other options on the markete. Cons Lack of some advanced features other competitors have Review Source PA Peter A. IT MAnager Information Technology and Services Used the software for: 2+ years ### "Great Product for all SLB needs" February 6, 2020 5.0 Great support from pre-sales to Post sales to pro services. Everyone I've interacted with knows their core competencies extremely well. Pros Easy to deploy in all situations. Varying license types to accommodate most users. Cons It's not terribly intuitive when you come from another competing Vendor. Alternatives considered [Citrix ADC](https://www.capterra.com/p/140408/NetScaler/) Reason for choosing LoadMaster Load Balancer Price and ease of use, coupled with the stellar support received. Review Source Response from Progress Software June 15, 2020 Thank you for taking the time to leave us a review Peter! I'll be sure to pass on your kind words to our support team. KW Ken W. IT Manager Maritime Used the software for: Less than 6 months ### "Best value and support that I have seen in a long time!" November 15, 2019 5.0 Took only a few hours to set up and now it just runs and we forget about it! Pros The virtual load balancer was inexpensive and very easy to install and create/use but the technical support is excellent! I emailed a setup question in for the free trial load balancer and received a answer within an hour! I was then asked to do a remote session so they could check what I had done so far and also offered the help finish the setup! I elected to finish on my own to learn the software and the support tech would email me asking for updates and if I needed any additional help all the way through the trial and licensing of the complete software! This level of support has not been seen in years, please keep it up! Cons So far have not been able to find a single con. Alternatives considered [Avi Vantage](https://www.capterra.com/p/153931/Avi-Vantage/) Reason for choosing LoadMaster Load Balancer Kemp was referred to us by two different IT professionals that also use Kemp products. Review Source VR Verified Reviewer Head of IT Used the software for: 2+ years ### "Good product, needs to be setup properly and will work as expected" March 8, 2018 4.0 We improved outlook performance and stability for the end users, during daily business but also reduce service interruptions during maintenance windows. The load master is built as a virtual appliance and we set it up in a cluster, so that it is fully redundant. We are looking into using it also to balance other applications, which Kemp can do as well. Pros KEMP have a partnership with Microsoft in order to load balance Exchange which was a great plus for us while selecting the right product since we wanted mainly to loadbalance Exchange for the Outlook client in order to minimize interruptions during maintenance windows or simply to balance connections. The great thing is also that the virtual appliance allows you to load balance your application but without the need of adding hardware to your datacenter. this is a great approach and the technology has proven to work as expected without issues. Cons There is a well written administration guide which needs to read extensively before setting up services. This is not a product where complexity is taking away from the administrator. Lots of options, sometimes a matter of try and retry before all works. UI could be improved. Review Source Dalibor M. IT System Engineer Information Technology and Services Used the software for: 1-2 years ### "Load balancer with great features" September 25, 2018 5.0 Ever since it run in our production, LoadMaster virtual load balancer is serving us really good and without any hustle. The product is stable, easy to setup and maintain, and is doing it’s job amazingly well. Pros Virtual load balancer with great set of features, supports many protocols, stable, intuitive, not too complicated to setup and maintain, competitive price Cons Haven’t had any trouble since first day, there are no disadvantages that I am aware of Review Source Response from Progress Software September 26, 2018 Thank you Dalibor, we're delighted that LoadMaster is meeting your requirements and that you've had a problem free deployment! Arpad H. Team Lead of System Administration team Information Technology and Services Used the software for: 6-12 months ### "Some experiences" September 19, 2018 5.0 We replaced the SLB servers of Cisco hardware with LoadMaster. This product is better because check not only layer-4, but layer-7. Pros I can setup it very easily, but it knows very complicated check too. I'm very satisfied the Support Team, they always helped very quickly and helpfully. Cons I can't tell any bad for it, but I have been using it since the end of last year. Till that time we setup simple virtual services. Review Source Response from Progress Software September 20, 2018 Thank you very much for your review, Arpad - we're delighted to see that you were able to set it up easily and that it supports your more complex needs too. And thank you for the shout-out to our support team - they'll be thrilled too! KR Kent R. Owner Used the software for: 1-2 years ### "Had the VLM200 up and running production work in about 30 minutes. " June 22, 2018 5.0 Easy to use and affordable loadbalancer with ongoing development and support. Pros Very easy to use. Configuration options follow a logical flow. Monitoring options provide useful information. Cons Would be nice to have options to sort or search the information on the statistics menu. Was difficult to come up with something I could say is an issue... Review Source Lazaro R. Systems Engineer III Used the software for: 1-2 years ### "Loadmaster is a great product. Definitely a pleasure to work with. Very low maintenance." June 25, 2018 5.0 Pros Cost. Best bang for your buck. Definitely easy to use. Hardware agnostic. Support is very knowledgeable and helpful. Cons Lack of features. Product is too locked down. Not a fan of the switch requirements for high availability. Review Source RR Richard R. Senior Systems Engineer Non-Profit Organization Management Used the software for: 6-12 months ### "The easiest to use load balancer on the market for the price" October 28, 2019 5.0 Pros The load balancer took me 15 minutes to set and another 15 minutes to have my first application running through it. No other load balancer has been this easy to setup. Cons the kemp load balancer required features for HA that we currently could not meet. We will be implementing updates to our systems to support load balancer HA Alternatives considered [Barracuda Load Balancer ADC](https://www.capterra.com/p/140391/Load-Balancer-ADC/)[Load Balancer Enterprise ADC](https://www.capterra.com/p/140396/loadbalancer-org/)[HAProxy Enterprise](https://www.capterra.com/p/140407/HAProxy-Enterprise-Edition/) Reason for choosing LoadMaster Load Balancer Price and features trumped the rest. Review Source EH Edward H. IT Project Manager Law Enforcement Used the software for: 1-2 years ### "Kemp LM-X3" February 19, 2020 5.0 Pros The Kemp load balancer software is simple to use. Cons There is nothing not to like about Kemp's Load Balancer software. Reason for choosing LoadMaster Load Balancer We already had previous experience with Kemp's Load Balancer products. Easy to install, configure and manage. Customer support at Kemp is excellent. Responds to questions in a timely manner. Review Source Response from Progress Software June 15, 2020 Edward, thank you for taking the time to leave us a review. And thank you for the shout-out to our support team - they'll be thrilled too! BM Ben M. Infrastructure Architect Public Policy Used the software for: 2+ years ### "Easy to use" September 13, 2018 4.0 Pros The LoadMaster software does a great job of exposing the features that you're most likely to use/need. It comes with a bunch of pre-configured templates for the most common use-cases, which can speed your time-to-deployment. Cons The LoadMaster admin GUI isn't the prettiest of interfaces, but as this is mostly a set-and-forget piece of software, that's not a significant drawback. Review Source TS Thomas S. sen. IT administrator Government Administration Used the software for: 2+ years ### "Works as intended" September 18, 2018 5.0 We use the Loadmaster for loadbalancing our webservers and the exchange domain. Implementation was easy, performance is good. Very positiv are the frequent updates Kemp delivers. Pros There are templates for many usecases, which make the implementation very easy. Cons I have nothing to complain. All features work as needed. Review Source VR Verified Reviewer IT Manager Airlines/Aviation Used the software for: 1-2 years ### "A reliable unit with excellent Support," September 13, 2018 5.0 We used the LoadMaster to replace our Microsoft TMG. Pros Once setup it simply just works, support is excellent. Cons Sometimes its hard to trace through errors, to find out why something is not working. Review Source JH Josh H. IT Manager Used the software for: 1-2 years ### "Easy to use and great customer support." June 19, 2018 5.0 Makes my software run better! Pros Straightforward product that is easy to configure and works really well. Support is easy to connect with and knows what they are doing. Cons Some instructions can be a little vague and knowing how to setup the software for a specific scenario can be a little intimidating. Review Source VR Verified Reviewer Manager - System Administrator Civil Engineering Used the software for: 1-2 years ### "Stable LB with wonderful support." June 19, 2018 5.0 Our main application servers are balanced well with this software. Pros Software is easy to navigate and is pretty intuitive. Support was great when I needed it. They answered promptly and were very knowledgeable about the product and how to solve my problem which was a little complex. Cons I haven't found anything I really disliked. The product does what it says and does it well and I have no complaints. Review Source VV Vince V. Sr Systems Engineer Used the software for: 2+ years ### "I'm a senior systems engineer with years of experience building and managing servers and networks." June 26, 2018 5.0 We were able to quickly scale out applications and alleviate performance bottlenecks. Pros Its dead bang easy to setup and use. We purchased a virtual appliance and had it up and managing workloads within a few minutes. Cons The rules engine, while complex and powerful, can be a bit puzzling to get started on. Fortunately their support team is standing by to help sort through the complexity. Review Source SL Scott L. Senior Software Developer Used the software for: 2+ years ### "Senior Software developer " June 22, 2018 4.0 Pros Ease of use via API. We use the API to manage the load master in order to deploy with no customer interruptions during the day. Cons Updating automatically changes ciphers in groups and can be difficult to troubleshoot if you had a VS using a set of certain ciphers. Review Source RS Rikesh S. IT Manager Information Technology and Services Used the software for: 2+ years ### "Easy setup and configuration" June 22, 2018 5.0 Pros One of the best loadmaster in the world. Easy setup and design is pretty awesome. Price was excellent. Cons It's one of the best software. Easy navigation and setup no problems at all trying to figure things out. No Cons Review Source OZ Omar Z. information sercive supervisor Consumer Services Used the software for: 1-2 years ### "Greate porduct and support" October 17, 2019 5.0 great especially the support team Pros easy of use and quick configuration to start working Cons checking logs for errors and health check Review Source OG Oliver G. IT-Security and Network Manager Insurance Used the software for: 2+ years ### "convinced" September 13, 2018 4.0 easy to use for an newby, no problems with updates or change from hardware to VM, fast boot. At all no big problems at all until now Pros \- relatively simple to use - clean GUI - great support Cons \- some missing features (access control subvs) - not all configuration segments included in backup (access control list) Review Source Response from Progress Software September 14, 2018 Thank you very much for taking time to review us and we appreciate the feedback, which we'll bring to our product teams. David. KB Kurt B. IT System Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Kemp Load Balancer review" September 13, 2018 4.0 We use the loadbalancers for spreading the load between our servers Pros The kemp load balancer is easy and straigt forward to understand Cons No easy way to read the logfiles. Files needs to be downloaded and extracted. Review Source AC Andrew C. Systems Engineer Pharmaceuticals Used the software for: 1-2 years ### "Load Master Review" September 20, 2018 4.0 Pros Easily integrates with VMware Horizon View for VDI Cons There were really no drawbacks on the software that I have encountered. Review Source VR Verified Reviewer Contest Director Information Technology and Services Used the software for: 2+ years ### "Great product" September 14, 2018 5.0 Pros The LoadMaster is easy to setup, it is almost impossible to make a mistake. And when we have questions we usually get a response within a couple of hours. Very good support. Cons They need to work a bit more on the user interface when you have many SSL certificates. The list is unclear, and that bit of the GUI just doesn't work too well. I understand most use cases have only one or two certificates, we have over 30 per virtual host. But they should be able to work on that. Review Source Similar Products Featured