# Page 2 | LoadMaster Load Balancer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is LoadMaster Load Balancer the right Load Balancing solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140392/LoadMaster/reviews --- LoadMaster Load Balancer 4.7 (72) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of LoadMaster Load Balancer ## Showing most helpful reviews Showing 26-50 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Information Security Officer Telecommunications Used the software for: 2+ years ### "Excellent product and value for money" September 13, 2018 5.0 Pros The user interface is very straight forward and does not need any special knowledge to configure. Also it is very flexible and there are a lot of customization you can do to address most of our needs. In addition the support is immediate and to the point so I consider KEMP as very reliable. I have been using KEMP from 2012 and had no issues whatsoever and all services were 99.99999% up. Cons Transparency to the connection is a bit complex to achieve. Review Source VR Verified Reviewer Network & System Manager Consumer Goods Used the software for: 1-2 years ### "Great load balancer" September 13, 2018 5.0 I started using the LoadMaster to replace a Microsoft WAP solution that was publishing Exchange OWA and Lync to the Internet clients. Soon it was replacing other load balancer solutions we were using internally. We also have a lot of network devices using static IP configuration and when we changed our domain controllers, we had to re-configure them all manually, one by one. With LoadMaster, the solution was as simple as creating new virtual DNS services pointing to the new DCs. Pros The software is quite easy to setup and configure, thanks to the large number of available templates to download. For more complex situations, Kemp Support Team is there and they're really fast and good at what they do. The free version runs almost all the features of the product and it can be used permanently in a test environment or even in production if there is no need for a large bandwidth. It's also possible to have several interfaces in different networks, so one box can be used in different network segments, keeping the traffic isolated. Working with the LoadMaster is pretty much set it and forget it: once configured, it just runs with no problems. Cons It doesn't run well in Hyper-V or at least it didn't when I bought it last year. I really don't like the way logs are presented in the software. A lot of the information in the logs is only meaningful to Kemp Support Team. Review Source VR Verified Reviewer Sr Systems Engineer Oil & Energy Used the software for: 2+ years ### "Does what it needs to do without too many features" June 19, 2018 4.0 Cost effective load balancing for clustered applications. Pros Reliable. Stable code. Doesn't require much thought once it has been configured. Relatively easy to setup compared to competitors Cons Lacking features. Limited logging options. Support is hit and miss. Lags behind competitors features. Review Source VR Verified Reviewer Senior ICT Advisor - Innovation & Security Public Policy Used the software for: 2+ years ### "Stable loadmaster" September 20, 2018 4.0 Pros Fast and pretty clear interface. Software is stable as well. Cons Some options need a little more explanation and more options and customization on the alerts would be helpful. Like don't send an alert for specific machines or only if it's down for a certain amount of time. Review Source KS Kent S. Business Solutions Programmer Semiconductors Used the software for: 6-12 months ### "KEMP is an excellent partner for a first time implementer of a load balancer" December 19, 2019 5.0 2019 was the first time setting up and administrating a load balance for a SharePoint farm. Kemp's professional services, training and assistance made the setup easy. We even had to troubleshoot a connectivity error early in the setup due to us having purchased the wrong type cable and Kemp kept involved until it was correct to our and there standard. License support for 2020 was easy and straight forward which is a pleasant surprise compared to some other companies I have worked with. Pros Ease of use of the software and instructions provided are excellent. Kemp's professional service is recommended to download and setup your first template. Also the re license for 2020 was made easy with simple instructions sent out by license renewal team. Cons The graphs of analytic data for your load balance data could have more options. It would be nice to be able to add more data types in the graphs and expand the time range. Reason for choosing LoadMaster Load Balancer Recommended from a previous colleague who had used Kemp before. Review Source Response from Progress Software June 15, 2020 Thanks so much for your kind review Kent, we're so glad Kemp products are working well for you. VR Verified Reviewer Business Systems Analyst Semiconductors Used the software for: 6-12 months ### "Good product and support" December 27, 2019 5.0 The LM-X15 did a good job to balance the traffic to our SharePoint front end servers. Pros The pricing of the load balancer and support subscription is affordable for a small-sized company. The LM-X15 meets our need to balance the SharePoint front end servers, and their support rep is knowledgeable. Cons The LoadMaster portal is great to use and contains the useful information about our front end servers, but the UI could be improved a little. Reason for choosing LoadMaster Load Balancer The pricing is more affordable for a small-sized company. Review Source Response from Progress Software June 15, 2020 Thank you for taking the time to leave us a review, we're delighted the LM-X15 meeting your needs. VR Verified Reviewer Architecte Infrastructure Information Technology and Services Used the software for: 2+ years ### "Kemp LoadMaster : best loadblancer for Exchange" September 13, 2018 5.0 We used it with Exchange Server since Exchange Server 2007. A must to have in your Exchange Architecture Pros All : easy, efficient Pricing is very low compare to other competitor Cons Because I need to fill in this section I just said nothing cons Review Source LG Lewis G. Infrastructure Engineer Financial Services Used the software for: 1-2 years ### "LoadMaster" September 13, 2018 5.0 My overall experience has been excellent, our company has been able to move away from Microsoft NLB pretty seamlessly and the support engineers have worked with us to help implement our solution which is less than basic. A functional yet affordable product and also great staff. Pros The LoadMaster is easy to implement in a resilient virtual environment. The documentation knowledge base online is very helpful even for advanced deployments. But overall I am most impressed with the level of support, I am always speaking to a knowledgeable engineer who knows how to resolve any issues I encounter. And even if they don't they will continue working with me until we reach a solution together. Cons The web UI can be slightly clunky, sometimes you have to manually refresh and even reboot the device specifically when using HA. But if you stick to Chrome the experience it's generally a lot better than other browsers. Review Source Ayssam E. Software Engineer Used the software for: 1-2 years ### "best customer support, good online documentation, nice features" June 19, 2018 5.0 Pros \- nice features. Kemp supports a lot of protocols. - good online documentation - customer support is awesome Cons I think that logging needs to be improved. Now, all logs go to one file. when it is too big, it is hard to use it. There is no log rotation or archiving Review Source CS Charlie S. Systems Administrator Education Management Used the software for: 2+ years ### "LoadMaster VLM - Fantastic Virtual Web Load Balancer" July 15, 2021 5.0 We are using it to load balance one of our mission critical apps. Pros The ease of use and setup. It's a virtual appliance that you import into VMWare and it installs and works quickly and easily. The setup is simple and once you have it running, it just works. Cons The support Web site they have set up for downloading updates is a little janky, and finding and updating the software for the VLM isn't the easiest. Plus the virtual appliance Web management interface doesn't have a log out option. Review Source VR Verified Reviewer Data Center Architect Telecommunications Used the software for: 1-2 years ### "Kemp has been a great asset to our company and has simplified the load balancing we do." June 19, 2018 5.0 Pros The best part of the software is that it is intuitive and easy to use. I really enjoy the interface. Cons There's really not much I dislike about the product. I have found that all aspects have been very useful. Review Source VR Verified Reviewer IT Manager Aviation & Aerospace Used the software for: 2+ years ### "A simple and cost effective load balancer" August 28, 2018 5.0 Pros Kemp Loadmasters are easy to deploy and extremely cost effective, when compared to the bigger players. Purchased the virtual appliances and had them up and running in the environment in a very short amount of time. Cons Lacks some of the features of the bigger players, but you expect that for the price. Review Source Response from Progress Software August 30, 2018 Thank you very much for the review, we really appreciate your feedback and we are pleased that you found it easy to deploy. JD John D. System Administrator II Insurance Used the software for: 2+ years ### "Have always had good luck with both Kemp VLMs and KEMP Physical Load Balancers" June 19, 2018 5.0 Easy of use, used with exchange server farm to provide continuous service even if a server needs to be taken down for maintenance. Pros Easy to set up , secure, and very affordable. With the Kemp templates., workloads can be deployed in very short amounts of time. Cons I can't think of any major cons for the Kemp. The only catch would be it would be nice to have integrating with LDAP for Admin users on the box. Review Source JR Jim R. IT Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Load Balancer Used For On-Prem Email" December 2, 2019 5.0 We use the LoadMaster to manage the On-Prem Exchange Email System. We use redundant servers on a DAG. The LoadMaster allows a hands-off switchover upon failure for on-site clients, OWA and Cell phones This has helped us put stability back into our email system Pros The LoadMaster is easy to use and setup. Cons Have not found any deficiencies with the loadmaster Review Source Response from Progress Software June 15, 2020 Jim, thank you for your kind review, we're so glad the LoadMaster is providing stability SwitchCraft! AW Andrew W. Data Center Manager Used the software for: 2+ years ### "Great Product For A Virtual Environment" June 24, 2018 5.0 Pros We started using Kemp Load Balancers in our VMWare environment. Initially for a specific use cae, we have now expanded to use them for load balancing for all systems requiring load Balancing. The things that stand out are: - Ease of Deployment - Ease of Upgrade - Quality and responsiveness of the technical support team - Ease of license maintenance - Continual improvement of the product With addition of cloud services, we will use Kemp there too as this will maintain a consistent experience across platforms. Cons No 'Save Changes' button. It's too easy to make a change and click 'back' without the intention of actually saving the change. This means that if an admin was reviewing a setup and inadvertently changed a setting, when they click back, the change is implemented even though that may not have been their intention. Providing a 'save' prompt would prevent this. Review Source FD Frank D. IT System Administrator Automotive Used the software for: 2+ years ### "Loadbalancing made Easy" October 30, 2019 5.0 Great, it have always work to my satisfaction in many environments Pros The endless possibilities to get it to work in any environment with any service. Cons Sometimes its just hard to figure out the right configuration for the job, but its there that Kemp Excellent support team always deliver with quick support by email or a remote session to get at request sorted quickly Review Source VR Verified Reviewer Gerente de TI Defense & Space Used the software for: 6-12 months ### "SW Kemp" September 17, 2018 4.0 Pros The simplicity of using the interface for web publishing. Cons There is no "fast way" to check on wich subVS a content rule is being used. There is no way to track content matching rules of system logs. Review Source MB Michael B. Systemadministrator Building Materials Used the software for: 2+ years ### "Kemp Loadmaster" September 14, 2018 4.0 We are using it for Microsoft Exchange, Citrix, RDP and Rule Engines. With it we are realising High Availability and it works perfect! It is easier to use and more costefficient then Citrix NetScaler. Pros Price/Cost Value is very good It is reliable. We had almost no Trouble with the boxes over years and no complete failture of a box. Enough power for all businesses. Cons It is not easy to configure. You have to book a Course to learn it. Kemp Schoolings in Germany very rare. Got one over 500km from my Office. Review Source HK Harrison K. Enterprise Systems Architect Government Administration Used the software for: 2+ years ### "Product works well and is mostly reliable" June 19, 2018 5.0 We are able to load balance websites and services at enterprise level and we are able to replace our Microsoft Threat Management Gateway with these appliances. Pros Has web interface and menus are easy to understand, installation is easy enough and products are easily identifiable in the racks. Cons The upgrade process can be very disruptive and hard to interpret multiple email alerts where it would indicate services are down, but when we check the services are up. Review Source GL Greg L. Sr. Systems Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Reliable and trustworth" September 30, 2019 5.0 I appreciate devices that just work and keep working. The configuration is very simple and intuitive, I've used other load balancers in the past and I find the Kemps much easier to administer Pros I've been using Kemp Load Balancers for almost 2 years and I almost forget that they're there. They've been super reliable. Once setup they just do their thing reliably and efficiently. I wish everything worked as seamlessly as our Kemps Cons I haven't ran into any issues in the past 2 years using the Kemps Reason for choosing LoadMaster Load Balancer The purchase price was good and with how reliable the devices are the ongoing cost of use is very minimal Review Source Response from Progress Software October 7, 2019 Thank you Greg - we're thrilled you love LoadMaster and wish you many years of awesome Application Experience! TS Tony S. NOC Director Information Technology and Services Used the software for: 2+ years ### "Simple and effective" June 25, 2018 4.0 Easy load balancding for HTTP/HTTPS servers Pros Simple configuration!!!! With very little experience with the device it is still easy to get it up and running Cons HA fell out of sync and was a bear it get operational again. Had to break the devices out of HA clear the config on another and then bring the HA back up from scratch. Not a deal breaker but was anoying Review Source GK Guy K. IT Manager Computer Networking Used the software for: 2+ years ### "ITManager" September 19, 2018 5.0 We have been working with the product for several years and very satisfied with it. Efficient and easy, very fast When you switch between mail servers and you do not feel downtime Pros Work perfectly with ms lync server, exchange and AD Cons Maybe in the future we can block access to the product by a global location like a specific country and not just by an ip address that updates once a day. Review Source JB John B. Network Specialist Hospital & Health Care Used the software for: 2+ years ### "works without issue" June 19, 2018 5.0 failover and peace of mind Pros fairly inexpensive tool and works with many different purposes and vendors. easy to maintain and runs like it should dependably. Cons I don't think I have any real complaints since I didn't implement. it seems to work just fine and no issues. Review Source SP Stephen P. Security Specialist Pharmaceuticals Used the software for: 2+ years ### "A Note worthy alternative to Citrix Netscaler" September 21, 2018 4.0 Customer support is very good. The tech support is very helpful and quick to respond and provides suggestions to improve the customer environment unlike some big vendors Pros Simplified administration interface, upgrade process and management packs for different types of services are a great plus. Cons Some versions prone to bugs but generally has improved over time. Reporting and statistics are very basic. Review Source Response from Progress Software September 24, 2018 Thank you Stephen, we really apprecaite all of the reviews on LoadMaster, and thank you too for the shout out for our support team! We've added a lot of report functionality to KEMP 360 Central - which is free in read-only mode or with Enterprise+ Licensing: https://kemptechnologies.com/kemp360/central/ tD tuan D. IT system solution Computer Hardware Used the software for: 6-12 months ### "Feature" November 22, 2019 3.0 problem with protocol support for L7 and L4: gRPC..., feature for UDP health check or support health check form third party (AWS route 53)..I can't find API to check device'status ok or not ok Pros easy to use, cost and support, suitable for small enterprise Cons support other protocol (as: gRPC,..) and support health check form third party (AWS route 53).. Review Source Similar Products Featured