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Load Balancer Enterprise ADC

Reviews of Load Balancer Enterprise ADC

4.6 (39)
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Load Balancer Enterprise ADC Reviews

Showing 25 of 39 reviews
Overall
4.6
Ease of Use
4.6
Customer Service
4.8

About Load Balancer Enterprise ADC

When people rely on your business, downtime simply isn't an option. Talk to us about load balancing that's smart, unbreakable and flexible, designed around your system needs. We make it our business to understand yours, inside and out. And we'll be there every step of the way, to make sure your data keeps flowing so your business can too, with our 24/7 five-star support team. Learn more about Load Balancer Enterprise ADC

Pros

  • I cant pinpoint anything for the use it is running on, to the contrary I can feel system is overall a winner. Support is very good, and know their stuff, and that's what puts everything together.

  • The load balancers are running very stable, provide a good performance and after a while you do not even know you are using them because they are inconspicuous.

  • Amazing product with stability and absolutely less maintenance and effective one time setup. Glad to know there are providing Cloud based Load balancers as well.

  • The software is very nice, easy to use and runs very well, i like how easy it is to set up and maintain.

Cons

  • The only thing I would change is UI customization including color changes. Bright white is pain on the eyes in a dashboard NOC.

  • An update can take out the services to a long time. Now they may have fixed this but this is why I am hesitant to upgrade our revisions.

  • Well, nothing much really - we forget that its actually there, the only problem is the boss thinks you are not working hard enough.

  • Despite using this product for many years, it is difficult to find something glaring. In fact, we have purchased more and even upgraded the initial pair we deployed.

Showing Most Helpful

Showing 25 of 39 reviews

Sort by:
Sean K. avatar
Sean K.
Vice President Information Technology
Insurance, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
April 13, 2018

"Loadbalancer.org has been a great solution for Patra"

Pros: Runs on VMWare. Easy to configure. SSL offloading works great. Layer 4 and Layer 7 load balancing both work very well. We didn't have success with session stickiness with a couple of the other load balancers we tested. Was one of the main factors we chose the product. Support has been very good. Have not had a single failure of the software in over 4 years.

Cons: NIC assignment on the VM host machine is not very clear. The last update we pushed broke all of our configs and we had to recreate manually.

Vendor Response

By Loadbalancer.org on July 30, 2019
Hi Sean. I would like to apologize for the issues you had when deploying our solution, specifically with NIC assignment. I passed your feedback onto our developers to look at ways of improving the NIC assignment in a future release.
Lutz L.
Specialist Medical Networks
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 21, 2024

"Fujifilm Synapse PACS and Load Balancer Enterprise ADC"

Overall: To summarize, I can say that we are very satisfied with the product. Sales and support respond quickly. Inquiries are dealt with quickly and competently. The product is stable and requires little work.

Pros: We have been using Load Balancer Enterprise ADC in medical IT for several years. Reliability, stability and load balancing are important points in a modern IT infrastructure. Load Balancer Enterprise ADC was easy to implement. The support responds quickly and competently. I can highly recommend the product.

Cons: I haven't seen any disadvantages so far.

Alternatives Considered: LoadMaster Load Balancer and VMware NSX
Reasons for Choosing Load Balancer Enterprise ADC: We chose Load Balancer Enterprise ADC because of the cost.
John W.
Technical Consultant
Computer Networking, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
April 13, 2022

"Such a Helpful Company"

Overall: excellant, the loadbalancer appliance does exactly what the client purchased it for and the follow the sun 24 hour support is superb

Pros: The Technical support is excellant, i had difficulty during a clients online upgrade of an enterprise VA Max Slave HA loadbalancer, I spoke to them uploaded support files and they provide me with a number of options to complete the upgrade. The upgrade is now complete and just needs downtime to failover and upgrade the Master appliance Thanks, great service as always

Cons: online upgrade has a few gotchas, but works if you follow the guidelines completely - disable any screen saver or anything that could move you off the upgrading web page

Roger S. avatar
Roger S.
Manager UCaaS Engineering
Telecommunications, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 27, 2022

"The WAF that can save your network"

Overall: A very positive experience once we got the WAF to work properly. Our internal telephony network has never run this clean since installing the Loadbalancer.org WAF.

Pros: The control it gives us to block unauthorized access into our network. The WAF rules are easy to create and the included firewall and per WAF blocking rules are terrific.

Cons: Loadbalancer.org does not do proper WAF integration with all pieces of a Metaswitch Enhanced Application Server. As an end user we have to constantly write new rules to make the device work properly.

Eric M. avatar
Eric M.
Director of IT
Hospitality, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 16, 2018

"The product and support are rock solid!"

Pros: -Stability -Fantastic support team -Multiple deployment options -Support for the most popular hypervisors

Cons: -Could be a little more user friendly -Although functional the UI could use a refresh -No API support

Vendor Response

By Loadbalancer.org on August 6, 2019
We've given the user interface a small refresh (simplifying the modify virtual servers and SSL Termination sections). - Much more to come in v9. But we've always had an API - Have you tried contacting support to discuss your requirements? Check this blog: http://www.loadbalancer.org/blog/how-do-i-automate-load-balancer-deployments/
Verified Reviewer
Unit Head - Systems Administration
Computer & Network Security, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 17, 2018

"Reliable product with lots of features"

Overall: Daily Reports. Bandwidth Usage. Administrator Guide. Easy to use and easy to deploy

Pros: Product is easy to configure and easy to manage. Product is very stable for production environment. Administrator guide and installation manual are very easy to understand and Administrator can easily manage all the information and logs.

Cons: GUI End user interface should be more informational. Monitoring users should work in real time. Restarting certain services should not loose users information.

Verified Reviewer
System Engineer
Financial Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 16, 2018

"This is a solid and well executed load balancer. It saved us a ton of time and money."

Overall: We were able to replace our previous LBs and add speed/features for a nominal price.

Pros: The ease of use and implementation are huge pluses with this software. It provides everything that 90% of companies would use and does it very well. The price allowed us to get 2 pairs of LBs instead of just the 1 pair we were looking at from the competition.

Cons: The interface is a bit clunky and the reporting/monitoring is less than robust. Some of the graphs are a little difficult to decipher as to the roll up of data and what it is reporting.

Verified Reviewer
Network Administrator
Computer Software, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 15, 2018

"Works like it says on the Tin"

Pros: Does everything it says on the Tin, simply easy to use. Great support and documentation on the site. Great Value for money.. Emailed support a few times and always got a thorough and great explanation to fix the issue.

Cons: SNMP functions are a bit lacking, but then again, Loadbalancer.org had an article that explained why

Verified Reviewer
System Engineer
Financial Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 4, 2019

"Very fast and great at what it does"

Overall: For a nominal price, we were able to put a set of load balancers in front of our web servers and provide a level of reliability that we did not have before.

Pros: This was the easiest to configure set of load-balancers that I have used. It took us less than an hour to have 2 virtual LB's in an HA cluster.

Cons: The interface is basic and could really use some more reporting options.

Vendor Response

By Loadbalancer.org on July 31, 2019
Thank you for your review, I spoke with our development team and they're working on improving the reporting options available.
Verified Reviewer
Principal Systems Administrator
Industrial Automation, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 3, 2018

"It serves our purpose "

Pros: It's a stable product, meeting our requirements. Never need to worry of looking other products in the market.

Cons: I don't see any cons as in such. Our requirements for a load balancer is minimal a d this product meets the needs.

Verified Reviewer
Section Head
Banking, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 17, 2018

"We purchased it from web and in notime with the help of support it was up and running"

Overall: We are running dual server farm for end user computing and financial application. We were using 2x LoadBalancer as most of our users connect to windows servers from linux platform. Initially we started using this for Windows Terminal Servers and then we tweaked it bit further added other services available locally. Since it works on TCP services we were able to add multiple services in single platform. The comparing product was 10 times more expensive and providing very similar features. We found loadbalancer quite effective in terms of both cost and functionality.

Pros: Based on Linux platform, it is robust and secure. And provide unlimited customization levels. You can actually request something to suit your organizational needs. You can run multiple services not limited to operating system e.g. you can run to loadbalance Windows Server Farm and Web applications simultaneously. you can introduce new servers in existing setup and take out old without any downtime

Cons: Web UI to configure is bit complex , However the support is excellent and provide service promptly. Agent less there is not much information you can what going on target services

Srikanth G.
Enterprise Sales Architect
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 4, 2018

"Amazing product with stability and absolutely zero maintenance "

Pros: Amazing product with stability and absolutely less maintenance and effective one time setup . Glad to know there are providing Cloud based Load balancers as well. Without doubt would propose Cloud based load balancers for my customers.

Cons: Improvements like multiple scheduling algorithms for distributing client load, All hosts in a cluster must be located in the same subnet, Cannot provide reverse proxy services functionality that is required for applications etc..

Vendor Response

By Loadbalancer.org on April 30, 2019
Srikanth, Thanks very much for your kind review. We often get some confusion with how we describe the deployment options for multiple subnets. Rest assured our products definitely support all deployment methods including reverse proxy and the backend servers can be on any routable network. Please don't hesitate to contact support to start a conversation about the available options - including our server-based adaptive feedback agent. Once again thanks very much for your review.
James K.
network systems administrator
Health, Wellness and Fitness, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 23, 2022

"Excellent Product and Amazing Support"

Overall: Love the product, easy to setup, intuitive to understand, and functionally superior to the other Load Balancers that we have in the organization

Pros: It is configured in an intuitive manner and provides data that is easily interpretted for management review

Cons: The only thing I would change is UI customization including color changes. Bright white is pain on the eyes in a dashboard NOC

Reasons for Choosing Load Balancer Enterprise ADC: We actually purchased the Kemp after the LoadBalancer.org since vendor recommended it but it is not intuitive as LoadBalancer.org
Verified Reviewer
Senior Software Engineer (Avionics)
Defense & Space
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
April 11, 2018

"Very easy to deploy and manage on production servers, excellent performance on a VM"

Pros: The layer 4 configuration is as good as a hardware LB if not better, the deployment on our network , the dashboards for monitoring the traffic, load and performance is very satisfactory, management and maintenance is relatively easy and there have been hardly any support requirement sought from us, towards trouble shooting any issues. Excellent to deploy on a production environment in a virtualised platform, especially on a layer 4 configuration.

Cons: SSL certificate implementation as part of the SLB needs to be incorporated or improved Traffic analysis to be made in better readable form and the dashboard especially for traffic management could be improved

Verified Reviewer
IT Manager
51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 14, 2018

"We have worked with Loadbalancer.org for a number of years, their support is second to none "

Overall: Load balancing and SSL Termination and visibility of concurrent connection in

Pros: The HA ability allows you to make changes and reboots without affecting your environment. Updates to existing infrastructure assets is easy and SSL requests are a breeze

Cons: My only Fault is that the updating of the Loadbalancer.org virtual device is not simplistic like other virtual or physical devices. An update can take out the services to a long time. Now they may have fixed this but this is why I am hesitant to upgrade our revisions

Daraius K.
Chief Technology Officer
Financial Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 31, 2019

"Functional, Cost Effective, Easy and Reliable "

Overall: Overall Experiance = Very Good

Pros: Functional, Cost Effective Implimentation took half the time compared to other more popular appliances Easy to support and maintain Excellent Documentation and Suport from loadbalancer.org via email and phone

Cons: The Interface is simple and intuitive but can be at times clunky. Have found it works better in Chrome. Would like to see facelift on the interface. MIBs are available for monitoring the appliance but could do with adverting these and making them easier to download

Verified Reviewer
IT Manager
Hospital & Health Care, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 21, 2019

"Email load balancer"

Overall: The load balancers allowed us to set up a DAG and have redundancy where we needed it. This brand was a great value for the money. Every time I called support, they were extremely helpful and very competent. I would definitely use this software again, and I would recommend them to anyone.

Pros: It works. I was using the software as an email load balancer. Support staff helped get this configured and working as designed. I did not need to be an expert.

Cons: The software is complicated, but that is the nature of the software.

Christophe B.
Responsable IT
Consumer Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 17, 2018

"We use this solution to blance the connection load to our customer website on our six web servers."

Overall: it's easy to setup and use, it's really nice to communicate with their custumers service who is quick and qualified.

Pros: Loabalancer.org solutions are esay to setup and administrate. They can balance differents protocols with the same applicance. We really like the Direct Routing method to get a really good reponse time for our custumors even if this method requier some adjustements on web servers to work properly.

Cons: In the past i have got a issue with the serial cable that use for making a cluster work. I think they can improve this part to automaticaly setup the cluster when a specific cable is connected on two appliance for exemple.

Trevor R.
Managing Director
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 1, 2020

"Reliable product with excellent support"

Overall: This is a mission critical system for our business and it has never let us down.

Pros: Totally robust and the support team are amazing

Cons: Interface and especially reporting is now quite dated - new version promised!

Reasons for Switching to Load Balancer Enterprise ADC: Price and quality of the support team

Vendor Response

By Loadbalancer.org on July 14, 2020
Hi Trevor thank you for your time to leave us a review, we are putting a lot of effort into reviewing the reporting, as several customers have mentioned it. Serena www.loadbalancer.org
Joel G.
CTO
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 13, 2018

"Loadbalancer.org is a very solid solution that handles our complex data center needs."

Overall: It allows easier administration of SSL via SSL offloading as well as better resource utilization.

Pros: There are a great many options to build your load balancing solutions to suit requirements. The support staff is exemplary and works very quickly to resolve any issues.

Cons: Upgrades do not always go smooth, but the support staff is always great to resolve the problems in a quick timeframe.

Craig P.
Network Administrator
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Reviewer Source
Source: Capterra
April 16, 2018

"Implemented when another application required the use of a load balancer"

Pros: Cost effective - we had a small number servers that needed to be load balanced. Great support. Purchased the virtual machine model which made setup very easy.

Cons: We had one minor issue shortly after implementing that was resolved with a software update. I would like the software upgrade process to be more wizard point and click oriented.

Vendor Response

By Loadbalancer.org on August 5, 2019
Thanks for your feedback. We're aware of some historical issues and we have redesigned the whole update process in v9 to separate security from functionality . This is to make the whole process simpler in order to help customers get ever closer to zero downtime...
Angelos D.
IT officer
Transportation/Trucking/Railroad, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 13, 2018

"good product, great value for money, with excellent support"

Overall: full load balancing for exchange, without the pricetag of much more expensive hardware. No "expiring" hardware (As we got the vm) and it was even supported in hyper-v environment...

Pros: very good, stable, and understandable product. I cant pinpoint anything for the use it is running on, to the contrary I can feel system is overall a winner. Support is very good, and know their stuff, and that's what puts everything together.

Cons: well, nothing much really - we forget that its actually there, the only problem is the boss thinks you are not working hard enough...

Ed M.
IT support
Health, Wellness and Fitness, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 5, 2022

"Great Product, Great Support"

Overall: We use it for a number of services, internal and external - VPNs & web services

Pros: Pretty easy to use, brilliant support team

Cons: Honestly, it just works. I rarely use it and think "it really needs more...."

Adam W. avatar
Adam W.
Network and Infrastructure Manager
Non-Profit Organization Management, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 13, 2018

"Flexible, efficient and powerful"

Pros: The loadbalancer appliances offer a wealth of options to suit any requirement we could dream up. Support is spot on. Most importantly, reliability even under heavy load is perfect as well.

Cons: There isn't really anything negative to note here.

Mark L.
Connectivity Specialist
1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 4, 2018

"Loadbalancers that just worked"

Overall: No training required, straightforward and easy to deploy

Pros: Easy to understand and implement loadbalancing features without reading the manual. Their deployment guide is also useful and you can still reach out to the support team should you require have an application you need help to deploy.

Cons: Despite using this product for many years, it is difficult to find something glaring. In fact, we have purchased more and even upgraded the initial pair we deployed.