--- title: "Citrix ADC Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Citrix ADC Software - reviews, pricing plans, popular comparisons to other AML products and more." source_url: "https://www.capterra.com/p/140408/NetScaler/" page_type: "product" language: "en" --- # Citrix ADC Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Citrix ADC ## What is Citrix ADC? Citrix ADC is an application delivery and load balancing solution that provides a high-quality user experience for your web, traditional, and cloud-native applications regardless of where they are hosted. It comes in a wide variety of form factors and deployment options without locking you into a single cloud. ## What is Citrix ADC used for? [Load Balancing](https://www.capterra.com/load-balancing-software/)[AML](https://www.capterra.com/aml-software/) Overall rating Based on 55 user reviews Reviews sentiment Positive 78% Neutral 15% Negative 7% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Citrix ADC?[Manage this product listing](https://www.g2.com/products/risma-anti-money-laundering-software/claim_requests/new?auto=true) ## Citrix ADC Overview Updated September 2026 AI summary Citrix ADC offers load balancing for businesses of all sizes, delivering features such as authentication, server monitoring, and performance metrics to help manage application traffic. Its optional capabilities include DDoS protection, API access, remote monitoring, and granular access controls. Deployable via cloud, SaaS, or web-based platforms, it supports organizations seeking reliable application delivery and network security. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Citrix ADC 4.3 (55) VS. [### MLVerify](https://www.capterra.com/p/179830/ML-Verify/) [5.0 (7)](https://www.capterra.com/p/179830/ML-Verify/#reviews) Starting Price Contact vendor Starting Price $15 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (55) Ease Of Use 4.7 (7) Value For Money 4.3 (41) Value For Money 4.9 (7) Customer Service 4.1 (41) Customer Service 5.0 (5) ## Citrix ADC alternatives [HAProxy](https://www.capterra.com/p/140407/HAProxy-Enterprise-Edition/) [5.0 (3)](https://www.capterra.com/p/140407/HAProxy-Enterprise-Edition/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140407/HAProxy-Enterprise-Edition/) [IdentiFlo](https://www.capterra.com/p/181702/Identiflo/) [5.0 (1)](https://www.capterra.com/p/181702/Identiflo/#reviews) Starting price $80.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181702/Identiflo/) [A7Pro](https://www.capterra.com/p/130481/A7Pro/) [0.0](https://www.capterra.com/p/130481/A7Pro/#reviews) Starting price $15000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130481/A7Pro/) [PATRIOT OFFICER](https://www.capterra.com/p/123261/PATRIOT-OFFICER/) [1.0 (1)](https://www.capterra.com/p/123261/PATRIOT-OFFICER/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123261/PATRIOT-OFFICER/) [View all alternatives](https://www.capterra.com/p/140408/NetScaler/alternatives/) ## FAQs about Citrix ADC Overview ### Which roles and teams benefit most from Citrix ADC? Citrix ADC is most used by IT administrators, cloud consultants, help desk teams, and security specialists who manage application delivery, load balancing, and secure remote access. Operations leaders and executives benefit from improved system availability and performance visibility, while client-facing and service teams rely on stable, fast access to business applications. Answer based on 53 reviews Overview ### What company size and specific industries is Citrix ADC built for? Citrix ADC is designed for enterprise IT and networking teams, especially directors responsible for application delivery, traffic management, and network security. The target audience is organizations with dedicated infrastructure roles rather than small businesses, and it fits sectors that depend on large-scale, controlled application access. Features and Usability ### What are the key features of Citrix ADC? Citrix ADC includes secure remote access through Citrix Gateway, plus authentication features like SSO, AAA, and nFactor authentication. Core networking features include load balancing, SSL offloading, and DDoS protection. Reviewers also highlight virtual appliance deployment options, access controls, monitoring, alerts, and performance metrics for administration. Answer based on 23 reviews Limitations ### Does Citrix ADC have a lot of bugs or connection issues? Citrix ADC delivers stable access for many teams, but bugs, crashes, and connection drops remain a common concern. Enterprise admins often report dependable day-to-day use after updates, while front-line users mention freezes, random errors, slow response times, and occasional outages. Reliability often depends on configuration quality, network conditions, and specific features enabled. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does Citrix ADC offer? Citrix ADC provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars provide guided remote learning, and documentation offers written reference material for self-paced review. Answer based on 6 reviews Getting Started and Support ### What customer support options does Citrix ADC offer, and how do users rate the experience? Citrix ADC offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as helpful during setup and quick to address issues, with some calling it great. Feedback is mixed overall, though, as some users mention technical problems, major issues, and a need for easier troubleshooting. Answer based on 17 reviews Security ### How does Citrix ADC handle data security and access control? Citrix ADC uses SSO, AAA authentication, N-Factor authentication, SSL VPN, SSL offloading, and support for multiple two-factor authentication vendors to secure remote application and file access. It also centralizes employee access management and user-based access creation. Some reviewers note 2FA configuration issues, inconsistent gateway logins, and occasional random logoffs. Answer based on 17 reviews Features and Usability ### Is Citrix ADC easy to use? Citrix ADC feels easy for everyday access tasks, especially for remote work, app access, and single sign-on. End users often find the interface clear and practical, while IT teams can deploy it without much trouble. Setup and troubleshooting still require networking knowledge, and some plugins or platform quirks can confuse new users. Answer based on 23 reviews Virtual appliance ### How well does Citrix ADC work as a virtual appliance? Citrix ADC works well as a virtual appliance for load balancing, secure remote access, and flexible deployment across major hypervisors. IT and infrastructure teams value VPX and hardware options, high availability, and broad gateway features. Still, setup can feel complex, support quality varies by region, and some configurations or features can cause downtime or crashes. Answer based on 15 reviews ## Features AI summary Based on 115 AML reviews Capterra reviewers highlight the following as the features buyers care about most when comparing load balancing solutions: - **Reverse Proxy** (**62%** of reviewers rated this feature as critical) - **Redundancy Checking** (**43%**) - **Predefined Protocols** (**47%**) Citrix ADC focuses on other capabilities that reviewers also rate highly, including **Server Monitoring** (**58%**) and **DDoS Protection** (**53%**). Together, these features help businesses keep a close watch on application and server health while reducing exposure to malicious traffic, allowing teams to maintain availability, respond to issues faster, and support more reliable service delivery. Server Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Authentication 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Performance Metrics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Citrix ADC 10 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - DDoS Protection: Protect networks against DDoS (Distributed denial-of-service) attacks - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures --- Get Advice We can help you find the software with the features you need. Features 4.3 (55) 4.3 Based on 55 reviews ## Pricing Value for money 4.3 (41) ### Starting price Free trial available Value for money 4.3 (41) 4.3 Based on 41 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (41) 4.1 Based on 41 reviews ## User reviews Overall rating 4.3 Based on 55 reviews Filter by rating 5(31) 4(12) 3(8) 2(4) 1(0) Mentioned topic Sorted by most recent CF corina F. reception Architecture & Planning ### "nice layout" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 30, 2023 Pros the layout of citrix is well put together Cons it has some technical issues on occasion Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Thea R. Customer Service Representative Outsourcing/Offshoring ### "A CSR's honest thoughts with Citrix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 Pros Citrix is a very excellent tool for us in initiating our tasks as CSR and delivering effective/positive customer experience. It's shortcuts come in handy whenever assisting real time and is proven efficient during live calls. The design is sleek and easy to understand, the tabs and graphics is cute and at the same time unconventional. I highly recommend this for massive ramps since it's easy to navigate from, from the dashboard to the tabs. Your data is secured in this VDI. Since you log it out for every session and it saves your progress and information for every log in. Cons There are some bugs to be fixed such as how the performance of the website is when taking in loads of data, sometimes it really takes time for the data to show especially when you forgot to log out properly from the previous session. But so far when you follow through the proper procedures it works perfectly fine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Christopher S. Project Engineer Design ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 5, 2021 Pros Has allowed for remote work and access off site. Cons Can load slowly at times and has a few steps to start up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DN David N. IT Manager Transportation/Trucking/Railroad ### "Great for the new remote landscape" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 27, 2021 We purchased NetScaler before COVID but found its value during COVID. It allowed our workforce the ability to go work remote at a moments notice with out the need to reconfigure network security or purchase hardware or additional VPN licenses. Pros This product allows my users to securely connect to their published apps from any where with an internet connection and any device using Citrix Workspace. Cons The setup of this requires some advanced knowledge and training. Trying to wing it is not recommended and will most likely result in security holes and reduced or no functionality. Reasons for choosing Citrix ADC We chose Netscaler because we are a Citrix shop and using Citrix over our NetExtender SSL VPN was not reliable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Stefanos E. Cloud consultant Computer Software ### "Citrix Application Delivery Management review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 18, 2020 I have been using Citrix ADC primarily as Citrix ICA reverse proxy for Citrix Virtual Apps and Desktops, a feature known as Citrix Gateway (former Netscaler Gateway). The virtual appliance is a Citrix custom build of the FreeBSD kernel. This means improved efficiency, performance and security. Many bugs have been resolved in the latest releases (13.x) and the Citrix Support community is very vibrant and supportive of any issue which may arise. I have had no issues in the day to day operations and the product gives the administrator peace of mind. Pros I enjoy the flexibility of Citrix ADC in terms of deployment options. Citrix ADC is supported by all major hypervisor platforms, including Microsoft Hyperv, VMware VSpehere and Citrix Hypervisor. It can be running on MPX (hardware appliance), SDX (virtual machine inside multitenant hardware appliance) or VPX as a lower cost VM solution. Also there are various features available which cover the full expected spectrum of a Layer-7 application gateway device. There are various editions so that each organization can choose the best value for money according to their requirements. Cons There is relatively high implementation cost which is primarily due to high licensing cost. However Citrix ADC is a leader in its category in terms of overall quality and feature set so there is a reason for the high licensing cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mark S. Partner Computer Software ### "Securing Remote Connections" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2020 Also used and capable of load balancing which is another bonus with the application being able to do that since prior appliance was getting a bit dated so came in handy there as well. Pros Due to Covid19 recently more or should I say most of the workforce is working from home, this allows secure remote connections from virtually anywhere using this which became a huge help in rushed, unprecedented time we are in right now. Cons Setting up was somewhat hard, although support was awesome at helping anyway they could. We didnt configure currently initially and had to reset the process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Timothy B. IT Information Technology and Services ### "Its works most of the time." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 4, 2020 Overall my experience with Citrix is positive. The issues we run in to are bothersome, yet minor. Pros What I like the most about Citrix is it is available for almost every device. We are able to access various Intranets easily and efficiently. Cons it doesnt always work. Random error keep users from being able to connect to certain places. Leaving no recourse but to uninstall and reinstall the application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Yahya D. IT Technical Analyst Information Technology and Services ### "easy to use and accessible for IT supporters" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 16, 2019 Pros We use this software in our job the entire time and it helps a lot easening the job by providing us with applications that aren't installed on our local PC. Through Citrix, we get to access them and utlize them to support our users. Cons Sometimes it lags, but it's usally a hardware/network issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brian M. Network Services Manager Construction ### "Great Load Balancer and Secure Gateway for Citrix XenApp" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 27, 2019 Pros Many features and very flexible configuration. Work great with Cisco XenApp secure gateway connection. Can be used to load balance a verity of platforms. Cons Networking can be difficult to get working correctly in a dual subnet deployment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Melissa S. Radiology transcriptionist Health, Wellness and Fitness ### "Great program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2019 I use this to connect with work to transcribe reports. Pros I love the ease of using this software for my everyday work. Cons There is nothing that I do not like about the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Piotr S. Manager Innovation & Technology Mechanical or Industrial Engineering ### "Home office acces tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 30, 2019 Slow responces, handlinh changing newtorks when waking up computer. Pros When it works - then there is no difference between working from home or from company office. Full acces. Cons Inconsistent - sometimes I have to login to gataway sometimes not. When I put laptop to sleep and then wake in other network sometimes there is window with "switch to" server. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Customer Service Telecommunications ### "Great Software" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2019 I use this software daily in my profession. It is very easy to use and the IT is very quick to correct any issues it has. I am excited to see what they come out with next. Pros This software is very smooth and easy to use. It is self explanatory and very well laid out. Simple and quick to adapt to. Cons There is a few times I get error messages, but it is still a great product so I do not mind waiting until they get the bugs worked out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Diogo T. Helpdesk Telecommunications ### "Application delivery driver in a single environment" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2019 Pros Citrix allows integration of employee access to a single controller. Therefore, it is easier to manage and control the accesses. Identify failures and incidents. Cons There are some pre settings to use. And most of the time this hurts the use. Like the fact that the plugin only works on a particular operating system. The biggest problems are microinformatics Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User COO & EA Manager Computer Software ### "Great level 4 load balancing solution, a real must in distributed applications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2019 Pros Configuration level and balancing characteristics are just great, I can easily configure load balancing and have a functional solution in short time Cons Theres's nothing related to trace monitoring or identify issues related to traffic, data or traffic analysis. We had to buy another solution for get this done. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Walter L. Realtor Real Estate ### "Netscaler Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2019 Pros I loved using Netscaler to work from home. I found the transition seamless when I had to work outside of the office. Cons Never had an issue connecting to my remote desktop when I worked from home in the past. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sanel P. Software Analyst Information Technology and Services ### "Citrix - Middle of the pack" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 May 3, 2019 It is a way to host applications that would be needed for an enterprise environment but not recommended for outside contractors to connect. Pros Easy deployment. Easy enough for admin to create access Cons Can be difficult to find what is needed with netscaler to work (ex. receiver, workspace, etc.) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tilmon H. Vice President Financial Services ### "Secure platform for remote users" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 23, 2019 Pros This allows our it team to offer complete access by user to our secure environment. Cons There was quite a bit of configuration issues to use 2fa with Google authenticator Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Gabriela M. Director of Operations Information Technology and Services ### "The bridge between our awesome clients and our organization" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 4, 2019 We use it daily to perform our tasks that include but aren't exclusive to emails and reports. We share content with our clients and keep up to date with our internal goals, production and quality content. Pros We have all the apps we need on the portal to ensure we can deliver and meet all expectations for our clients. It gives us security and trust on both ends when handling confidential or sensitive information. Cons So far there are no cons about the software. We really enjoy using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director of Clinical Operations Hospital & Health Care ### "Unreliable" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 March 27, 2019 Pros I have not found anything with this product to be particularly helpful. Cons I find it unreliable and finicky to use very often. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OD Ozan Dursun A. IT SECURITY SENIOR EXPERT Banking ### "Citrix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2019 they are good Pros Very simple to use. Easy to make identification. directing you. Cons waf needs to renew itself in the field. the old was thick. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Melanie G. Director of Sales Hospitality ### "Great for accessing programs from remote locations." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 18, 2018 Pros Easy to use for accessing programs needed for everyday functions. Cons Periodically connection is slow and we lose accessibility to our programs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Senior Software Test Engineer Telecommunications ### "Citrix NetScaler" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 December 17, 2018 Pros Can't say much positive things for this one because recent major problems with it. Cons Unfortunately this is not very well functioning tool, can't recommend. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Project Manager Information Technology and Services ### "Even a project manager can set up a Netscaler pair in HA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 4, 2018 Pros I had the luck of working with the Citrix partner portal and even set up my own VPX appliance. It was quick adn easy and I could see the immediate beenfit of this device's flexability of physical appliances and virtual to set up High Availability pairs. Cons most features are very advances, the appliances have lots of fucntionality and they are usually installed for one purpose but can solve many bueinss needs. I would say that the negative is jsut how much these things do and how little the cusotmers typically capitalize on that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ryan G. Client administration Computer Software ### "Great Server balancing platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 1, 2018 Day to day operations depend on NetScaler. We are very satisfied. Pros A very stable and easy to configure load balancing platform. So many less issues using NetScaler. Cons There is not very much to say regarding cons. Well with the money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Principal Enterprise Architect Computer Networking ### "Swiss Army Knife of Networking" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 November 28, 2018 Greta experience, would happily recommend this product a a great load balancer and content engine. Pros Very good software that is available as virtual or physical appliance with tons of networking features such as load balancing, rewrites, SSO, MFA, gateway, web content engine, application firewall (among others). Very low on maintenance and can run stable for years on end. Cons Citrix support is notoriously bad. I would recommend leveraging a third party consulting company for implementation and support of this and other Citrix products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.