Average Ratings

34 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

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About NetScaler

Service delivery platform with load balancing functionality across a wide range of platforms.


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NetScaler Reviews Recently Reviewed!


Citrix is the ultimate office away from the office.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: I dont think there is anything out there that is as useful or flexible as Citrix when it comes to running a remote office. It is the ultimate mobile office I can access on any PC anywhere in the world and if Im caught on the run i can access my reports on my phone or tablet.

Cons: Although it has improved significantly over the years the mobile apps are still a bit clunky unless you have a mouse to navigate around, the mouse tool does work but can be a bit slow and inaccurate. I dont need to use it on my mobile device for long so its not a big issue for me but my supervisors with big fingers do find it a bit awkward.

Overall: We currently contract estimators in Vietnam and citrix has provided a perfect platform for them to access all our systems and process seamlessly putting more money on the bottom line.

Capterra loader

User- friendly, I like being able to log on from my computer at home

Jul 16, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have been using Netscaler/ Citrix for the past 3 years at my place of employment. It is user- friendly, and I like being able to log on to my work files at home. We use Citrix throughout New York and Florida- and it's beneficial being able to view the shared drive among offices.

Cons: Sometimes I am logged off of Citrix randomly, or it freezes company- wide and we have to call customer support to get it back and running. I have heard similar accounts from colleagues who work for different companies as well.

Overall: Being able to access my work info from home, as well as being able to access company- wide info from an office- to- office basis.

Great all in one networking appliance

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money

Pros: Love using this appliance, it has a ton of features including SSO, AAA authentication, load balancing, SSL offloading, N-Factor authentication and it all integrated seamlessly into an HTML5 console. I have been a user of F5 in the past and my experience with NetScaler far surpasses it in terms of direct integration and ability to be VPX, MPX or SDX.

Cons: I would like better support for the AppFlow protocol which seems to be the one feature with tons of issues since inception resulting in constant crashes of the appliance. The appliance is great if this feature is turned off but would be nice to have a definite fix.

Swiss Army Knife of Networking

Nov 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very good software that is available as virtual or physical appliance with tons of networking features such as load balancing, rewrites, SSO, MFA, gateway, web content engine, application firewall (among others). Very low on maintenance and can run stable for years on end.

Cons: Citrix support is notoriously bad. I would recommend leveraging a third party consulting company for implementation and support of this and other Citrix products.

Overall: Greta experience, would happily recommend this product a a great load balancer and content engine.

Perfect Device to run VDI and Virtualization

Mar 15, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: I love this can be Hardware or Appliance on VM Host. This has so much versitility that you can mange parts of your network without need for other expensive hardware.

The setup is easy for higher level techs and it makes setting up a VDI environment so easy.

Cons: Expensive, and if you need redundancy on a physical it will cost.

If your not careful configuring it you can end up in a world of hurt in your environment.

Capterra loader

When you need a virtual desktop

Apr 26, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: There are times when an Apple environment just won't work and you need a virtual windows desktop environment. This allows an iPad to be used for almost anything including running Java applications. It is easy to setup and use.

Cons: Anytime you run a windows environment on an Apple device there will be a slow down. The keyboard also doesn't always stay on the screen and sometimes blocks what you are trying to type.

Netscaler is like a network swiss-army knife.

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: You can purchase hardware appliance or software (virtual machine). Places like Google use Netscaler for the SSL offloading. It is also used a lot for load-balancing and SSL VPN. What can be done with the NetScaler is amazing. You can define rules to rewrite TCP packets to support custom applications (usually this is for authentication). Citrix support is great and top-notch.

Cons: The complexity can be overwhelming. It's not the kind of thing you just plug in and learn by clicking on stuff. You need to have a deep understanding of networking. The price is also a drawback, as these things are expensive.

Overall: Load balancing is probably the most common application, but the SSL VPN works well, with full support for multiple 2-factor authentication vendors.

Very stable remote access solution.

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Our NetScaler has never gave us any issues in the years its been in service. We use it for remote access to our Citrix apps and it is very responsive and works very well.

Cons: The only con i would say is setting up an SSL cert on the device can be challenging.

Overall: Overall it does what we want and it does it very well.

Easy to sign into the system and allows me to work remotely. Great tool to share information

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to access my work from anywhere allows me to travel and stay connected. It's the heartbeat of all my work and don't wouldn't be able to work without it

Cons: Sometimes I get kicked off the system or lose connectivity which disrupts my work - but this may not be the system, and rather the internet

User and Administrator of Citrix

May 10, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I like that we are able to access our applications from anywhere and it's very secure. Since upgrading we have had a much better experience with the product.

Cons: I am an administrator but only need to assist our users occasionally. I feel like they could improve on the ease of things.

ease of use and great potential

Jul 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that we can get all the employee info and links to additional tracking of items all in one program. I can run reports on anything I like and print right from there.

Cons: Not a lot of how to on the program, its more a fly by the seat of your pants kind of learning curve.

It was implemented to balance network traffic and applications, these functions works just fine

Apr 16, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Balancing can be configured easily for heterogeneous applications and once it's done it works fine without trouble

Cons: Lack of technical people with knowledge in the region. Support from local vendors is not good so you will need to have support from the matrix

Great Networking Appliance

Apr 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Users love the efficiency gained through SSO and load balancing allows for a great experience. Citrix works best with Citrix so pairing with XenDesktop and XenMobile and ShareFile creates an even better experience.

Cons: It's packed with functionality and can be seen as complicated. Networking team will need to have a deep understanding of networking in order to take full advantage of its capabilities. Training and certification is recommended.

Overall: One of the best load balancing devices on the market with many other capabilities.

Citrix is Great

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have worked on NetScaler in Ericsson & HCL. It is really user friendly to handle the tool.

Cons: We have never faced any such challenges.

I like the fact that the free version did everything I needed it to

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Everything was great about this system. I love that i can remote into anything I need and get work done.

Best ADC in the market

Oct 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The features available are huge and come in handy for a lot of setups. The introduction of MAS support for NetScaler makes configuration very easy.

Cons: There are bugs occasionally and the response time isn't great.

Overall: I have has a very positive response.

Capterra loader

Great Server balancing platform

Dec 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: A very stable and easy to configure load balancing platform. So many less issues using NetScaler.

Cons: There is not very much to say regarding cons. Well with the money.

Overall: Day to day operations depend on NetScaler. We are very satisfied.

I use Citrix through my EMR system to access records from different facilities.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: Citrix is an easy program to download. It is user-friendly. You are able to access records and download information that you need. You are able to send records easily print information easily.

Cons: The only thing I don't like about Citrix is if the server goes down. It is time consuming. Overall there is nothing very negative I have to say about it though.

Citrix Review

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Most easy to use.

Collect data and processing is best.

Processing for raw data is best part of this software.

Cons: Some time task is difficult to process.

Very powerful software opening doors to new worlds

Feb 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The powerful features providing you the ability to fit any specific scenaro for enablement of mobility workplace

Cons: I did not like that some features are too complex but for such powerful product this is normal. With a little investment in learing everything is fine.

I used this program while working for a medical corporation, previous to my current job.

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

Pros: I enjoyed the ease of use and the practicality, as well as the many uses within the program. It had links for our email, training resources, employee benefits, payroll, etc. and was an effective form of communication between the management and staff.

Cons: Every so often there were down times with the site for repairs and maintenance, usually when I needed to get something taken care of! But it was mostly my bad timing. Overall, still very useful.

Even a project manager can set up a Netscaler pair in HA

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I had the luck of working with the Citrix partner portal and even set up my own VPX appliance. It was quick adn easy and I could see the immediate beenfit of this device's flexability of physical appliances and virtual to set up High Availability pairs.

Cons: most features are very advances, the appliances have lots of fucntionality and they are usually installed for one purpose but can solve many bueinss needs. I would say that the negative is jsut how much these things do and how little the cusotmers typically capitalize on that.

We use this daily

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It works seamlessly and we've never had any issues with it.

Cons: No cons

Overall: We use netscaler to access applications that we use everyday. It is very reliable and doesn't crash like others do. It also notifies you if your receiver needs to be updated.

I have worked on Citrix for a number of years - it's a decent product with some frustrating faults.

Apr 09, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I appreciate the ease of use. I also like that the search functionality - there are a number of ways to search for files. The product is easily customizable to meet the needs of the business.

Cons: The software can be very slow, on a somewhat frequent basis. There are also often outages, with little communication.

Ease of use

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use program that allows me to access multiple internal applications at once

Cons: Really it has been very good overall for me

It has a lot of great tools in the software, yet I find it very glitchy.

Nov 09, 2017
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how it notifies you when something does not add up right. I also like the reports that it can generate.

Cons: It crashes often. I have had it freeze plenty of times or give me error messages where I will have to log out.

Overall: It is a daily helpful tool.

Capterra loader

Easy to use, hard to maintain

Sep 11, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: couldn't be simpler, easy to admin remotely

Cons: too prone to crashing, clogs up the service desk with silly calls.

Server errors abundant

Feb 08, 2018
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Provides secure access to medical records. Can be somewhat quick on a good day. Can handle multiple applications at once.

Cons: There are always server errors. Either the connection to the server completely stops working or you get a pop up window error.

When it works.. it works well!

Jul 19, 2018
2/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: When I am able to successfully access my VPN via NetScaler, it works well. I am able to access all files necessary.

Cons: Cons - it's slow. This could be a result of my wireless strength or the servers or speed on the VPN but it is slow. It also only works about 50% of the time. I almost always need to attempt to reconnect 2-3 times before becoming successful. It always fails to pick up my Citrix app.

Remote Server Connection

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Allows us to quickly connect to our servers remotely without limitation of speed or connectivity during use

Cons: One big drawback is the inability to copy and paste from local machine to the server machine hosted by netscaler

This software was used in my organization to track statistics.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use. There are minimal amounts of options, therefore, it is easy to navigate.

Cons: What I like least about this product is that oftentimes when I wanted to save the data entered, it would freeze and I would have to reenter the information.

Great appliance and you can do so much with them

Feb 09, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: When we first brought our NetScalers we had one specific goal and that was load balancing, but once we had them we figured out we could do so much more. They really are great appliances and although you need to be trained up to take full advantage of them the newer interfaces make it much easier to use them.

Remote desktop for working at home

Feb 28, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Comments: I use Citrix to work at home. Using Citrix, I can acces the programs and data which are safely stored at my work. The connection is good, and de functionality is good as well.

Horrible Product

Aug 04, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

Pros: I don't like anything about this product.

Cons: It is difficult to use and freezes all the time.