Kudos

Kudos

5 / 5 32 reviews

Who Uses This Software?

We service clients that range from 100 to 20,000 users in over 80 countries and 30 verticals. If you care about your team, culture, and communication - Kudos can work for you.


Average Ratings

32 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
  • Pricing Details
    Basic:$3 ppu/mth, Plus:$5 ppu/mth, Enterprise Quoted, Discounts Available
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Kudos
  • kudosnow.com
  • Founded 2010
  • Canada

About Kudos

Kudos is a corporate social network and peer-to-peer recognition system designed to engage your teams with enhanced communication, collaboration, appreciation, and recognition. Kudos is simple, scalable, flexible, effective and affordable. We service clients that range from 100 to 20,000 users in over 80 countries and 30 verticals. If you care about your team, culture, and communication - Kudos can work for you. To learn more about Kudos check out our website or give us a call!


Kudos Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • eCards
  • Goals
  • Leaderboards / Activity Tracking
  • Manager-to-Peer Recognition
  • Mention Management
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Management
  • Rewards Catalog
  • Rewards Points
  • Social Recognition

Kudos Reviews Recently Reviewed!


Kudos has helped us all remember (and reward) our important employee contributions.

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Kudos' web-based application makes it easy and fun for employees to thank each other, and we've had great success integrating it into our existing Employee Rewards program. We reviewed five similar employee incentive websites, and Kudos definitely had the best interface, reward options, and price. With Kudos, employees are allotted a predetermined amount points every first of the month. You give these points -- tied with a number of present qualities -- to teammates in a public or private post. That feature (along with the reporting) gives us valuable insight into what kinds of things people are getting recognized for over time. But the most important points-related aspect is that you can't spend points unless you receive them from others giving you thanks/kudos. So, everyone has separate giving and spending balances in this system. Spendable points quickly accrue towards a number of digital gift cards for venues like Amazon.com, but we've also created custom, company-specific rewards like time off or vending machine coins for free food and drinks. Kudus even automatically gives points for employee birthdays and work anniversaries. I also like that Kudos is being updated with new features and fixes every month or two, including things I thought about or suggested. There are many more features and benefits to mention here; you'll just have to take a demo to see it in action.

Cons: There isn't much that I don't like about Kudos. Some of the backend features are put in places you wouldn't expect, so the website could be more intuitive. Also, there really isn't a good way to correct points given in error, whether the points were given to an unintended person or the points were the wrong amount.

Overall: More employee engagement, visibility into employee traits, and more workplace fun.

Capterra-loader

Nothing short of an exceptional experience! Our team is in loving with having Kudos.

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The program is incredibly user friendly and availability on all platforms: computer, mobile, Gmail build in, and more. We have employees with language barriers that can use the program with ease! The program has connected our company and solidified our core values of team. With hotels spread out our province, all the teams can come together to recognize, share best practices, and celebrate success. It has also helped me get to know our team and helps our ownership group stay involved with day to day news. One of the customer rep, from the beginning, has been incredibly helpful and efficient. Kudos Support help answer any questions I have so quickly and properly. Not to mention, I have given multiple improvement requests which have come through shortly after! Kudos truly cares and we feel valued... most importantly, our team feels valued having this incredible tool to recognize and communicate with each other. I would not hesitate to recommend Kudos to any other organization.

Overall: More customizing options for the pages feature, but not really a con. I've found a work around by creating custom graphics with my preferred images and fonts and uploading. Very easy to read on mobile phones which is so nice! This has become our company "go to" for resources such as our benefit program overview.

Excellent. From the demo through the implementation and beyond the customer service has been awesome

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This has been a huge improvement over our last employee recognition program. It was nearly barbaric in comparison. Imagine having to physically write a thank you on a card! In actuality, we made the decision to move because we have five locations and the physical cards took so long to get to staff between branches. I think we lost a lot of meaning in the recognition. Now as soon as the good stuff happens staff can thank their co-worker and everyone can see it immediately.
KUDOS has been an easy transition for staff. Because the majority are familiar with social media the idea of the "wall" and "postings" is simple to relate to. I appreciate the ability to customize how many points each person can give. For instance, I have one manager with 1 employee and another with 20. Or if we put out a cross-marketing incentive I can increase the management KUDOS allotment to allow for extra points.
Staff have been redeeming for gift cards, but they have also enjoyed the custom rewards. We added in things such as logo wear, PTO days and sweet treats. Who wouldn't love to come in to a little dessert once in awhile!
I love the full scope of reporting that KUDOS offers. This has been instrumental in showing Senior Management the positive engagement that we are seeing. I hope to implement individual KQ's into our performance management process soon. I haven't taken advantage of the survey options yet, but that is next in exploring all the things that KUDOS offers.

Cons: Nothing that I can think of. I would love if they would look at implementing a performance management feature in the future.

A nimble and easy platform that has an immediate and lasting positive impact on our team.

Mar 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease and transparency that Kudos provides in allowing us to recognise employees' effort and contribution, fits perfectly within our culture of recognition and reward in a timely manner. Allows all our members of our team to appreciate each other. We have now been using for three years and it hasn't lost its momentum. We use as a tool to send announcements, newsletters, share corporate event photos - which brings our team back to the site which reinvigorates further use. Our team use the app at lunch breaks to send and like each other Kudos.

Cons: As we use pages for newsletters some more options around graphics would be great.

Overall: A quick, transparent and effective means of communication amongst our team on performance.

Great customer service and expertise to help ramp up participation and engagement

Mar 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: We appreciated the ease of use and multiple platforms, and integration into our Sharepoint site. Of high value is the support the KUDOS team offers our organization, which is new to online on-the-spot recognition.

Cons: Our organizational culture and structure is providing challenges to high participation rates. I'm hopeful that the advice and experience offered by the KUDOS team will help guide us towards our goal of 80%

Overall: Allows us to be more nimble and visual with on-the-spot recognition, and the ability to thank staff both publically or privately on the great work being done on a day to day basis

The platform is very user friendly and results in engagement from staff.

Aug 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. It's a great tool for multi-location companies so new employees can see all the staff's name and photos. Makes everyone feel a little more accessible.

Cons: Customization is little cumbersome to create a Local Rewards site. Sometimes the links break between Kudos and the site that the item redirects to. Also, redemption of local rewards takes manual administration.

Overall: Great

Nov 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very user friendly and accessible by all members of our staff who range in age from 16-60+. We use it for general recognition, but also to share company news via a weekly newsletter.

Cons: There are features that we use with Kudos that would be easier to manage with a little automation: scheduling page releases is at the top of my personal list.

Overall: It's great to see the positive feedback coming through. It makes a lot of us feel better about the work that we're doing and it's a great way to connect with staff members at our other locations.

Great recognition and announcement tool

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Kudos makes communication with employee, and recognition immediate and interesting. It allows for immediate gratification, better relationships and a fun tool to get people involved. It has increased recognition- even for the small things, that previously would have gone unnoticed. Kudos works to encourage peer support and recognition, and helps set the standard for employees. Additionally, it helps the company see where we are thriving and maybe the spaces we want to have more growth. It can be more the just recognition- it can be for announcements, events, and even internal marketing. It is a great way to have an internal platform for all the good.

Cons: I wish it was integrated, I wish it could be connected to our intranet, or similar, so we did not need be logged in. It is also great to have the reminders to use Kudos- as sometimes it can be forgotten.

Overall: It is a simple way to have a big impact, and recognize accomplishments big or small. I think it could be so much more.

From start to now Kudos Staff has been great! They are always willing to help with anything I ask .

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is so user friendly! I don't have much user error with my team because of that. We like that it is real time so no matter where I am on the property, I can thank one of my 500 team members on the spot.

Cons: I would like the "Pages" column to have more features and the ability to change the heading. I would like to have gif's available.

Overall: It really changed our culture! It made a 500 team member property feel more like a friendly neighborhood. It also made it easier to put names with faces. Before Kudos, our management team was not in the habit of thanking or recognizing the achievements of our team, now, they are reaping the benefits of giving recognition.

It's been able to support our large workforce.

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We can reach people across multiple locations.
It's a great way to incentivize work.
We love that we can choose our own prizes.

Cons: We wish it was closely linked to our software, so when we get terminations or additions, it's easier to keep track.

Robust Admin Features But Easy to Use

Jul 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It can be used without rewards and has good reporting and is very customizable.

Overall: We have been using Kudos for a few years now. It has evolved significantly over time. We compare it regularly with competitive products, and it always comes out ahead based on it's robust functionality.

We love Kudos!

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Kudos platform is a valuable resource for connecting Charity Network employees in different locations and departments. Our employees love giving instant recognition to their colleagues! The team at Kudos is very helpful and provide quick feedback with any questions we have. As a company that communicates almost exclusively on Slack, we love their sophisticated yet simple integration!

Cons: The only thing that comes to mind are some different styles of reports. Having said that, they currently offer a wide variety of reports.

Working with the Kudos team has been an amazing journey! The CS Team is Kind, helpful & dependable!

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Kudos is not only easy to use, but we are able to customize the product according to our needs. Kudos Engineering & Customer Support team is responsive & have a quick turn around time in meeting our asks. If there is no quick fix, they are able to provide alternative options and are quick to providing support.

Cons: As a Kudos admin, I think there are always opportunity to improve the product with more customization, but these are integrations & updates our team is working with Kudos on improving.

As a Kudos user, it would be nice to have more variety in the kudos stickers...there are limited options.

Overall: At RingCentral, we are able to continue to grow a culture of recognition aligned with our company values.

Absolutely Awesome! Our Employee Love It!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Recognizing employees -making them feel valuable. Allowing co-workers to recognize and appreciate each other. Great tool for managers to use to appreciate the little things- and also the big things!!Set up was relatively easy - and our staff has had no issues using it. The only thing I would like to see is maybe more ideas on how to keep this fresh and exciting for the long haul.

Overall: Excellent employee morale!! Great retention tool!

Kudos is intuitive for users and the Kudos staff are accommodating and quick to help when needed.

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Kudos staff made the launch of the platform very easy. They were with you each step of the way and willing to produce additional training materials for employee and training sessions for administrators. Employees were able to intuitively pick up how to use the platform with little training needed. Additionally, they continue to offer exceptional customer service with very quick turnaround times to questions.

Cons: There are a few items from a functionality standpoint that are a little clunky such as how employees are listed in the search field and how employee data is imported. There are also some reporting limitations. However, overall it's a great product.

Overall: The ability for employees to give real-time feedback and positive recognition in a convenient, easy to use channel.

Love this!

Jul 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user friendly. Great way to get your team engaged! Very easy to get new team members enrolled. Very easy to customize as well.

Cons: No issues on our end. Any minor issues were quickly resolved. Can't think of anything to mark as a con.

Kudos has revolutionised our business - our team is feeling appreciated and empowered.

Jul 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is exceptionally easy to use - it is slick and streamlined and we have been able to personalise it for our company. It is also ALWAYS on in the background of our team computers so simple to just quickly click on and use - it is not a mission to give Kudos which is exactly the point.

Cons: I may have missed it - but i would love pop ups to appear for specific things so i dont have to actually go to the page - for birthdays, for direct messages to me or company wide NB news items. Like a pop up would come up if i have to update software - that would be nice in the corner to just give a quick skim read and then decide if i want to go on the full page.

Capterra-loader

Use of this product has changed behavior in our company for the better!

Jul 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that you can publicly (within our company) share the good that others have done AND tie those to our company Core Values!

Cons: Not much to NOT like. I used to be able to give away even earned points...which I can no longer do... I'll submit with Help and see what happens.

Overall: Main benefit is that we can tie specific behavior/activity to company CORE VALUES

Its easy to use and easy to choose how to use your rewards.

Jul 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Kudos helps to show more appreciation on any level throughout our company. No matter how big or small of an accomplishment, kudos can be given.

Cons: I would like to see even more options to apply the kudos points to. Possibly, if it could be an option, to get more localized companies to get in on this as well. Example: Local restaurants

Capterra-loader

A great way to recognize employees

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of Use as it is similar to other social media platforms and staff enjoy using it and like getting points to redeem for reqards

Cons: I think the pages could be user friendly so to make it easier to copy and paste into but really nothing else is a con about this software.

Overall: Open Recognition [across the company

Has helped shape a culture within our organization

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The social aspect to bring different locations across the country. How it makes our employees competitive by wanting to receive Kudos points.

Cons: Would like the ability to post photo albums on a page. Would also like to be able to tag a specific department in a post.

Capterra-loader

I love the culture Kudos creates in our small office

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Kudos is easy to use even for the most technically challenged. I really like the social aspect of it to. We like to run promotions and contests where we get people to participate and post pictures of the staff in the feed for everyone to see. It is really fun and creates a friendly and supportive atmosphere in the office.

Cons: I wish there were more reward options, both monetary and charitable. Other than that I really enjoy the program.

Capterra-loader

Kudos provides an easy to use platform to reach our dispersed employee population.

Jun 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It offers a very easy to learn, user friendly platform to users of all levels of tech savvy. It's very easy to use and access for our employees in offices with PCs as well as those working off of mobile phones in the field.

Cons: I wish that there was an easier solution built into this software for employees to use their Kudos points to purchase company branded merchandise.

Overall: Ability to quickly and easily thank people at any level within the organization - anytime, anywhere!

Simple to use. Functionalities availables on the main page ( no need to click on many buttons

Jul 31, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface: user friendly. You immediatly find the appropriate button to action. The admin interface: Research fields and mass update new user easy to use.

Cons: Analytics Interface: should provide more figures or give the possibility to admin to perform its own other basics visual directly on the interface.

Overall: Saying thank you for a good job is good. But giving value to you "thank you" by sharing points is better. Those points a cumulating and used in our internal reward programs.

Neat tool for team-building!

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - This tool gives teams an opportunity to recognize each other's hard work and achievements
- Turn this recognition into tangible value by assigning real dollar amounts to points (or kudos)
- Very collaborative environment - recognition is visible to the entire team and members can reinforce the positive feedback
- Slack integration!

Cons: - It's not very clear to team members how / when "kudos" turn into dollars
- Monthly reminders to send "kudos" would be helpful in kick-starting positive conversations.

Overall: Very useful in fostering a positive and collaborative team environment!

Excellent. Had no recognition tool before and team engagement, usage and review of it all positive.

Jul 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Display of Kudos. Reporting simplicity. No complications. Theteam who we worked with to purchase and provide initial guidance was responsive and helpful.

Cons: Cost. Fine for a small team for a small company but expensive for a small company to roll-out to all.

Overall: Morale boost, fun, communicating work done that might not otherwise be shared with team.

Good support, great app!

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Keeps employees motivated and great to give recognition to others. From what we have seen from the tech and customer support they were really professional and quick to reply

Cons: They have been stellar in the market, I would like to see more innovation from the company to keep people engaged

Kudos is fun

Aug 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: its fun to read kudos wall and see whats going on and obviously fun getting kudos

Cons: -should be custom kudos sending amounts
-animated gifs should play

It's been difficult to engage employees and managers to use the software, but that's a culture issue

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: LOVE the idea of Kudos and the platform it provides employers, managers, co-workers, etc. to publically recognize each other.

Cons: Some of the reporting functions are challenging, and if you set up the platform to not use rewards, it's even more challenging. We have people who move around to different departments, and if you move them within Kudos, it erases all of their data from a department reporting structure, which is really annoying

Great product! Every company should have something like this in place.

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: As a manager, rewarding my employees in this fashion is a quick and easy way to show thanks in a tangible way. The rewards you can redeem points for are a good mix, and custom rewards are a good option as well.

Fun and helpful

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: This is a great concept and we love using it. It has increased relationships in the office and provided incentives to get things done right

Cons: This was a great concept but have not seen much innovation from them in a while. Otherwise no real issues

Great platform for peer to peer employee recognition!

Aug 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use and ability to customize so that we can tie to our company values.

Cons: Can't think of anything that I don't like

Overall: We were looking for an online tool to help us easily deploy a points/rewards system for employees to recognize and reward each other. Kudos was easy to work with and quick to deploy.