# Awardco Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Awardco the right Employee Engagement solution for you? Explore 4852 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/

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Awardco

4.9 (4852)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Reviews of Awardco

Ease of use

4.9

Customer Service

4.8

## Pros and Cons in Reviews

MA

Max A

Quality ManagerMachinery, 51 - 200 employeesUsed the software for: 1-2 years.

“When the Employer supports this recognition in a way that translate to a monetary reward, that can be converted into gift cards or Amazon points, total makes it worth the value for the money the employees can use. “

February 12, 2026

SW

Samantha W

Talent Acquisition Business PartnerHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“There is a learning curve in running the reports; customer support is not always timely when there is an issue; the swag stores could use an upgrade - we discontinued ours based on quality.“

February 12, 2026

TW

Tracy W

Advanced Technical SupportUtilities, 10,001+ employeesUsed the software for: Less than 6 months.

“A lot of items to choose from and after ordering the item arrived the next day. Because of the large selection of items to choose from it was nice to be able to save them to a wish list and revisit as I narrow down to the item/items I wanted.“

February 12, 2026

EZ

Eve Z

WFM AnalystHealth, Wellness and Fitness, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Overall, I didn’t find anything I strongly disliked about Awardco. If I had to identify an area for improvement, it would be that, like many robust platforms, there can be a learning curve for new users navigating all the available features. “

February 12, 2026

JV

Jaden V

Seasonal Sales AssociateRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“I’ve received awards for several work contests and my birthday, and I love that I can use the points for practical things like Uber, DoorDash, and Visa gift cards.“

February 13, 2026

EF

Eloy F

General foremanConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“The app can be a little slow at times, especially when browsing rewards or loading the pages so it takes a bit longer“

February 13, 2026

CD

Christie D

Development ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“That kind of built-in appreciation helps foster morale, strengthens relationships across teams, and reinforces a positive, supportive environment where people feel valued and seen.“

February 12, 2026

HI

Holly I

Community Health NavigatorInsurance, 10,001+ employeesUsed the software for: 1-2 years.

“The only thing that I can say that I had a small issue was the length of time it takes to receive your Amazon order and i only feel that way because I am a Prime member :)“

February 12, 2026

## Showing most helpful reviews

Showing 1-25 of 4852 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chitrang S.  
Software Engineer  
Telecommunications  
Used the software for: Less than 6 months

### "A great tool for employee recognition"

October 17, 2024

4.0

has eased the work of tracking progress, and accomplishments of each and every employee, thus giving due recognition to them, by awarding them accordingly. It helps increase efficiency of both the employees and the management, thereby reducing time and effort in manually monitoring all this.

Pros

I find this tool to be highly useful for properly recognizing the progress and accomplishments of employees. All this work can be traced and done automatically by using . Employees and other staff members can be awarded points as per their performance and achievements, which they can actually use. It's functionality is super-easy, and user interface is highly interactive.

Cons

Pricing of the product is a bit on the higher side, as compared to its competitors. Otherwise, it is a good tool for use.

Review Source

EP

Elizabeth P.  
Marketplace Product Data Analyst  
Computer Software  
Used the software for: 6-12 months

### "Overall a Great Platform--Recommended"

February 23, 2026

5.0

Overall I feel like it's a great platform. I think there's some areas where we could improve or change, but overall--it does it's job and certainly serves its purpose of helping encourage the habit of a positive shout out of other coworkers. As it is now, I would recommended it to others if I felt the platform would be relevant.

Pros

is a great tool to encourage the team to give praise to others and helps to make it a routine habit of positive shouting out of other coworkers. While we aren't given many credits, I do feel that it's till a good value for the money. The low amount does prevent you feeling like you have to struggle to use all of your credits up.

Cons

Customer service response time. I had an issue during the holidays and tried to reach out, but was not able to get a quick response back. There wasn't any posted holiday hours listed I could find. They did get back to me and handle the issue after the holiday however. I'm happy with the resolution, but would've liked a faster response back to me.

Review Source

AF

Angel F.  
IT Manager  
Automotive  
Used the software for: 2+ years

### "Awardco has made employee recognition fun and easy to manage!"

November 21, 2024

3.0

Pros

The software offers a wide variety of rewards and has a user-friendly interface.

Cons

Sometimes the system experiences slow loading times, and the reporting features could be more robust.

Review Source

IN

Ian N.  
maintenance mechanic  
Cosmetics  
Used the software for: Less than 6 months

### "maintenance mechanic"

March 29, 2026

5.0

I am very pleased and would love to see what else they might bring. I had a really good experience with .

Pros

The service was great and the interface was easy and engaging to use. They had a variety of gift cards and products that are actually helpful and appealing

Cons

That some of the things where a bit different or unavailable. But in the end, I was able to get things that pleased me.

Review Source

SW

Samantha W.  
Talent Acquisition Business Partner  
Higher Education  
Used the software for: 2+ years

### "Awardco Ease"

February 12, 2026

5.0

Overall, our organization is happy with and the benefits it has provided to our organization. Our peer-to-peer recognitions went from about 50/month to 600/month with the ease of recognizing peers on the platforms. It is also easier for leaders to individually recognize their employees with extra vacation days or points.

Pros

Removed manual barriers in rewards and recognition for employees; increased peer-to-peer recognition of organizational values; variety of choices in points redeemed; leader recognitions at the touch of a finger; miscellaneous option to award points for special programming/events throughout the year

Cons

There is a learning curve in running the reports; customer support is not always timely when there is an issue; the swag stores could use an upgrade - we discontinued ours based on quality.

Review Source

AD

Amy D.  
Project Manager Mktg  
Entertainment  
Used the software for: 1-2 years

### "Love it Awardco is great for any business !"

February 12, 2026

5.0

In general we have had a wonderful overall experience with and I would recommend for any business or teams to give it a try

Pros

I absolutely love - it allows our team to encourage one another and appreciate our contributions - it gives employee management an opportunity to engage, they have excellent customer support and who does not love the gift card here and there - what a wonderful thing! We get tremendous value for our money and there are never any bugs or issues with the system. Reliable and easy to use - no learning curve! and it's great for file sharing. What is not to love??

Cons

There is nothing not to love - way to go, pat yourself on the back, We use it with our teams and we all love it very much

Review Source

CM

Cendy M.  
RN Nurse Navigator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Fantastic variety of products and gift cards on a platform that is super easy to use!"

February 13, 2026

5.0

I found super easy to use and navigate. The learning curve was very short because of the excellent directions for use. I love being able to easily access my awards and have such a tremendous selection of products and gift cards to choose from. It has been a great experience each time I log on to spend some of my reward points. I really appreciate how quickly the electronic gift cards are received after you select them.

Pros

I really like the selection of options and products offered. The platform is super easy to use. The directions included are straightforward and lessen the learning curve of using the platform. I like that we, as the employee, have more control in managing how we utilize our rewards. The selection of gift cards is very nice and super easy to use. and great value for the money. I have found no bugs or issues with the platform at all. Customer support is very prompt in answering questions. It was very easy to complete file sharing to my personal account so that I could access everything easily. I really like how quickly the transactions happen from time of selection to time the award is received - it's super fast.

Cons

Honestly, I really haven't found much that I don't like about the platform. I think that maybe our organization could make the awardco icon appear in several places for easy access.

Review Source

SB

Sam B.  
Medical Translator  
Medical Practice  
Used the software for: 1-2 years

### "The Best Reward System!"

February 12, 2026

5.0

I have loved using for rewards and love the items I am able to pick out and receive. It's a great thing for employees to be able to use and access for acknowledgement that actually represents value.

Pros

I love the ability to be acknowledged in a way that is valuable to me and the fact that I can get items from vendors that I already like. The items always come quickly. Any issues I have had have been handled right away and completely resolved. It is a great way to acknowledge someone's work!

Cons

There really isn't much I can say that I haven't liked about . The one issue I had was an item in my cart, that had only been in the cart a short while, disappeared, saying it was now out of stock, but it didn't tell me which item, and as I had several items in the cart, so I wasn't sure which item went missing without a lot of review. Otherwise, it all functions well! Maybe a more filtered way to search items, such as by price low to high?

Review Source

AR

Arthi R.  
Engineer  
Airlines/Aviation  
Used the software for: 2+ years

### "The Awardco Experience: Democratizing Recognition Through Choice"

April 20, 2026

5.0

The overall experience is defined by modernity and social connectivity. Users generally view it as a significant upgrade over traditional "gold watch" programs, primarily because it shifts recognition from a stiff HR process to a vibrant, social-media-style feed.

Pros

Seamless Peer-to-Peer Appreciation Low-Friction Collaboration Boost Real-Time Support Validation Strengthened Team Bonds

Cons

The "Amazon Tax" Markup Shipping & Tax Surprises No "Price Drop" Protection Initial Setup Complexity Budgeting Predictability UI/UX Inconsistencies The "Popularity Contest" Risk Notification Fatigue

Review Source

DL

Darian L.  
Specialist  
Automotive  
Used the software for: 2+ years

### "Awesomeness"

March 29, 2026

5.0

Pros

Ease of use. Was very easy to find what i was looking for. Also breakdown of what everything costs

Cons

More opportunities to earn. Maybe points for being with in addition to what received from employer(s).

Review Source

RL

Raisa L.  
DSP  
Hospital & Health Care  
Used the software for: 1-2 years

### "Points for my work duties "

February 13, 2026

5.0

Getting recognition and points for a well done job every week. Using those to save money.. to get things that we love or need.

Pros

We can recognize the good work of our colleagues. Get points that we can use for tickets, vacations, hotels reservations and more…

Cons

Sometimes is not fear .. The recognition is not fear but we have to accept it. We only use an icon or two of the app.

Review Source

TC

Terica C.  
RECRUITER  
Market Research  
Used the software for: 1-2 years

### "Recognition That Truly Makes an Impact"

February 13, 2026

5.0

I’ve had a truly positive experience with the program at our company. It has created a meaningful and engaging way to recognize hard work, collaboration, and everyday wins. The platform is easy to use, and I really appreciate how simple it is to both give and receive recognition. What stands out most is how Awardco reinforces our company values. Being able to recognize teammates in real time encourages a culture of appreciation and accountability. It feels genuine, not forced, and it has strengthened team morale across departments. The rewards selection is another huge plus. Having flexibility and variety makes the recognition feel personal and motivating. It’s not just about points — it’s about feeling valued and seen for the contributions we make.

Pros

The selection of gifts and the value of the points that you receive. has made recognition more visible, inclusive, and impactful in our workplace. It’s a program that truly supports engagement and helps build a positive company culture.

Cons

The only challenge I’ve noticed with the program is some uncertainty around how points are awarded. On one occasion, I recognized a colleague, but they did not receive any points. I’m not sure whether points require a certain threshold, specific approval, or if only management-issued recognitions include points.

Review Source

VB

Vanessa B.  
Digital Product Owner  
Consumer Services  
Used the software for: 1-2 years

### "Great reward options available and easy to use"

February 13, 2026

5.0

Easy to access site, easy to navigate and complete my orders and get my rewards. Neat options to choose from.

Pros

It offered a variety of options and things I actually wanted not just some random thing that I would probably not end up using. It sends me reminders when my rewards are about to expire so I make sure I don't lose them. Navigation is pretty straight forward on the site; I never had any issues. When I had a question about my order, I called customer service once and got the information needed the first time I called and received my package by the time I was told I would.

Cons

Limitation on amount of money I can use for gift cards. I believe the most I could spend was $185 I probably would have used all my reward money on digital Mastercard gift card.

Review Source

BS

Bryce S.  
Warehouse Ass.  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great Review"

February 23, 2026

5.0

Pros

The benefits that you guy provide for me and the employees haven't had no bugs and issues while the app

Cons

Nothing loves the value for money, learning curve, gift cards, and the customer support you guys provide each and every day is amazing.

Review Source

JS

Jen S.  
Research and Devlopment  
Research  
Used the software for: 1-2 years

### "I like earning points for rewards"

February 12, 2026

5.0

I haven't had any bad experiences as of yet and I would like better opportunities to earn points for rewards.

Pros

The ease of earning points and using them for a variety of things. I didn't even know things like this existed.

Cons

I would like to earn more points whether it's through work or personal. I like how easy it is to use the website and search for different things.

Review Source

DP

Damaris P.  
Talent Acquisition Partner  
Insurance  
Used the software for: 1-2 years

### "Great Employee Platform"

February 12, 2026

5.0

I truly love it - I would say it's something I think of using every day and love using it to express my gratitude.

Pros

It's a great tool for all employees and builds morale in the workplace. I love receiving the notes from my colleagues as much as I love to engage and share how a colleague helped assist in any way and how thankful I am for them - it's a great platform that all employers should encourage to have in their company, truly builds you up in your everyday work life.

Cons

I wish we were able to receive more points to get more swag. It would have been cool to have a bonus point at the end of the year as a "thank you for using it" and being an example of how it's used.

Review Source

kM

karry M.  
Warehouse Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Valued Employee"

February 12, 2026

5.0

My experience has been good everything has run smooth from the start. I had to call customer service once and it went seamlessly. The customer service agent was very nice and helped me to resolve my issue.

Pros

Lots of choices, makes the employees feel valued and appreciated. Easy to navigate for even the person who doesn't like computers. Gift cards are easily purchased. The value of the dollar is accurate.

Cons

I don't have anything bad to say, my experience has been good and until I reach a bump in the road, I will remain positive with my review.

Review Source

CH

Cedric H.  
Inventory Lead  
Food Production  
Used the software for: 6-12 months

### "Keep recognizing!"

February 12, 2026

5.0

AMAZING! Love what it does and brings to the table and the ability to recognize people for their efforts is the best thing

Pros

The options and the accessibility. Easy to navigate. The presentation catches your eyes and makes you feel like your doing something good.

Cons

To be honest nothing, my experience with has been great . And it’s been exciting. Co workers give positive reactions to it also.

Review Source

DB

Dmitry B.  
Software Analyst  
Entertainment  
Used the software for: 1-2 years

### "Simple, Effective, and Employee‑Friendly"

February 12, 2026

5.0

The overall experience with has been positive. The platform is easy to use, makes recognizing colleagues simple, and offers a wide variety of reward options. It helps create a more engaging and appreciated workplace.

Pros

I liked how easy makes it to recognize and reward employees. The platform is simple to use, offers great reward options, and helps create a positive culture of appreciation.

Cons

The thing I liked least about was that the navigation can feel a bit cluttered at times, and finding specific options occasionally takes longer than expecte

Review Source

JV

Jaden V.  
Seasonal Sales Associate  
Retail  
Used the software for: 6-12 months

### "Super convenient way to redeem work contest rewards"

February 13, 2026

5.0

My experience has been very positive. The website and app are both very easy to navigate, and the process of claiming an award and getting the digital gift card is almost instant. It’s a really motivating system because the rewards feel tangible and useful. It makes celebrating milestones like birthdays or winning a sales contest at work feel a lot more rewarding.

Pros

The variety of redemption options is excellent. I’ve received awards for several work contests and my birthday, and I love that I can use the points for practical things like Uber, DoorDash, and Visa gift cards. It’s much better than receiving random physical items because I can actually use the rewards for my daily expenses or a night out

Cons

The platform is very solid, but I’d like to see even more local vendor options added to the gift card section in the future. Other than that, I haven't run into any technical issues or bugs

Review Source

CN

Corbin N.  
Manufacturing Engineer  
Defense & Space  
Used the software for: 6-12 months

### "AwardCo Review - Corbin Nohr"

February 12, 2026

5.0

Overall, my experience with has been very good! Very easy to use the website and very easy ton navigate through. I think that awarding employees for their work is a great way to keep employees focused on the company mission.

Pros

I like how user friendly the system is. It is very easy to award a fellow employee and nominate them, as well as very easy to search in the rewards section. It is broken out very well.

Cons

Honestly, I do not have any significant issues with . The only thing that I would say I like the least is that some of the prices on AwardCo are more expensive that the price for the item if i searched it not through AwardCo. I am not sure if that is the intent or not, but it was just an observation. If the prices were the same on AwardCo vs not on AwardCo, that would be preferred.

Review Source

DP

Debbie P.  
Security Officer  
Hospitality  
Used the software for: 6-12 months

### "It's as fun to give kudo as receive!"

February 12, 2026

5.0

I enjoy giving as well as receiving. This is easy to do. And, I like that only real compliments are excepted. Rather than a generic "She's friendly". I complimented on a particular chef in the employee kitchen. My fish has been perfect ever since.

Pros

It feels good to pump up your co-workers, and this is a very easy legitimate way. I like the feed-back and especially the gem rewards.

Cons

I have no negative comments. Other than co-workers have said "she always gets gems and I never do." Or, come to think of it " I gave out to many compliments and now my account has been restricted.

Review Source

SS

Sandra S.  
Manager  
Insurance  
Used the software for: 6-12 months

### "Employee Benefit"

February 12, 2026

5.0

I would recommend to others. It is easy and friendly to use and a most valuable experience. It truly is a bonus benefit to any employee.

Pros

Value for Money. Was able to utilize awards towards a valuable gift. The ease of selection made it a rewarding experience.

Cons

I had no concerns with using . Selecting and receiving a gift was easy. It was friendly to use, sort and make a choice.

Review Source

SS

Sandra S.  
SITE SUPERVISOR  
Hospital & Health Care  
Used the software for: 2+ years

### "Thankful for the Gift"

February 13, 2026

5.0

I've had a positive experience with and it was my first time knowing about it but I bought a great gift for myself.

Pros

Being able to choose different cards and it had so many kinds of venues to choose from so that was very good.

Cons

The expiration times because it's sometimes hard to decide what you want to use it for or you don't have enough for what you want

Review Source

EZ

Eve Z.  
WFM Analyst  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Amazing Rewards"

February 12, 2026

5.0

I love that my employer is involved with , it sends regular updates, but not too many. It gives a variety of options to "cash out". The points never expire, which is the best thing about it.

Pros

Mostly, its focus on meaningful recognition that feels authentic and personalized rather than generic.

Cons

Overall, I didn’t find anything I strongly disliked about . If I had to identify an area for improvement, it would be that, like many robust platforms, there can be a learning curve for new users navigating all the available features. Beyond that, my impression of Awardco has been positive in terms of functionality, usability, and impact.

Review Source

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