--- title: "15Five Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 15Five Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more." source_url: "https://www.capterra.com/p/140437/15Five/" page_type: "product" language: "en" --- # 15Five Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 15Five ## What is 15Five? 15Five is a cloud and mobile-based performance management platform designed to create effective managers, engaged employees, and high-performing organizations. It offers tools throughout the employee lifecycle, including the perform module for performance reviews and the engage module for surveys and feedback. The platform features AI-driven tools to enhance leadership skills. ## What is 15Five used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 895 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Streamlined team communication platform Comprehensive progress and goal tracking Repetitive and rigid question setup Limited and confusing mobile usability Starting price $4 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - 360 Degree Feedback / 2025 - Performance Management System / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 15Five?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.15five.com&name=15Five) Rating Breakdown 4.7 +− Features4.6 Value for Money4.5 Ease of Use4.7 Customer Service4.6 Rating Breakdown 4.7 Features4.6 Value for Money4.5 Ease of Use4.7 Customer Service4.6 ## 15Five Reviewers Verdict Updated August 2026 AI summary - 15Five is a strong fit for HR leaders, managers, and teams seeking structured performance and engagement management. - Users appreciate its goal tracking, frequent check-ins, and clear performance review workflows that boost communication and transparency. - It helps organizations maintain alignment and engagement by supporting regular feedback, recognition, and progress visibility. - Buyers may need to accept some trade-offs with its premium pricing, less flexible workflows, and limited mobile experience. - It suits teams focused on ongoing feedback and development but may not fit those with tight budgets or advanced customization needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 15Five 4.7 (895) VS. [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price $4 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (893) Ease Of Use 4.3 (1,931) Value For Money 4.5 (573) Value For Money 4.2 (1,587) Customer Service 4.6 (588) Customer Service 4.1 (1,660) ## 15Five alternatives [4.6 (3,556)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.9 (90)](https://www.capterra.com/p/211585/HRider/reviews/) Starting price $1.36 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (4,869)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (3,038)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140437/15Five/alternatives/) ## FAQs about 15Five Overview ### What problems does 15Five solve? 15Five helps teams solve fragmented manager-employee communication, manual status reporting, inconsistent 1:1 preparation, and weak visibility into weekly goals, OKRs, and project progress. It also addresses overlooked peer recognition and remote-team disconnects. Managers, people leaders, HR teams, and distributed employees benefit most from its centralized check-ins, feedback, and recognition workflows. Answer based on 315 reviews Overview ### Which roles and teams benefit most from 15Five? 15Five is most used by people managers, HR teams, and executives who need structured check-ins, performance reviews, and engagement visibility. Customer success, sales, and product teams use it to align goals, capture feedback, and support coaching, while engineering and operations leaders track progress, morale, and team development. Answer based on 872 reviews Overview ### What company size and industries is 15Five built for? 15Five is designed for HR leaders, managers, operations teams, and executives at small businesses, which make up 61% of reviewers, with another 26% from midsize companies. It serves organizations focused on performance management, especially in Computer Software at 15%, plus Internet and Information Technology and Services at 8% each. Answer based on 895 reviews Features and Usability ### What are the key features of 15Five? 15Five includes core performance management features like weekly check-ins, goal setting and OKR tracking, continuous feedback, and performance reviews. Differentiating features include 1-on-1 agendas, High Fives for employee recognition, and customizable questions with reminders, which support regular manager-employee communication, team visibility, and progress tracking. Answer based on 195 reviews Pricing ### How much does it cost and what fees or limitations are included? 15Five starts at $4/user/month for Engage, with Perform at 10 and Total Platform at 16; a free trial is available. Reviewers say costs can be hard for startups and small teams, rise quickly as headcount grows, and some want a longer trial, stronger integrations, and better reporting. Answer based on 66 reviews Integrations ### Which third-party tools and platforms does 15Five integrate with? 15Five integrates with Slack and supports over 20 integrations across HR, communication, identity, and productivity tools. Common connections include Jira, Microsoft Teams, Google Calendar, BambooHR, ADP HR Assist, Okta, and OneLogin. Reviewer mentions center most strongly on Slack for notifications, recognition posts, and reminders. Answer based on 46 reviews Getting Started and Support ### How easy is it to onboard and train a team on 15Five? 15Five is easy for most employees and managers to start using, with many reviewers describing a quick, intuitive onboarding experience and little initial training. Admins and teams adopting broader features or OKRs may need more time. Training is available through in-person sessions, live online sessions, webinars, documentation, and videos. Answer based on 17 reviews Getting Started and Support ### What customer support options does 15Five offer, and how do users rate the experience? 15Five offers email/help desk, chat, an FAQ/forum, and a knowledge base. Users often describe support as quick, responsive, knowledgeable, and helpful during setup or troubleshooting. Some reviewers mention confusion with configuration and learning the product, while a few report frustration with billing, cancellations, or limited flexibility on refunds. Answer based on 41 reviews Security ### How does 15Five handle data security and access control? 15Five uses privacy-focused access and approval controls to create a safe space for feedback, goal tracking, and communication, with some users able to access only certain areas. Reviewers also note limitations, including confusing security levels, privacy settings that could be more restrictive, and occasional password reset difficulties requiring administrator help. Answer based on 15 reviews ## Pros and Cons Streamlined team communication platform 99% positive reviews out of 83 Most reviewers indicate communication features foster regular updates, feedback, and open dialogue between managers and teams. Repetitive and rigid question setup 37% negative reviews out of 84 Some reviewers describe questions as frequently repetitive, difficult to customize, and sometimes irrelevant or overly lengthy. Comprehensive progress and goal tracking 100% positive reviews out of 62 Most reviewers describe progress tracking as essential for monitoring goals, tasks, and achievements across teams. Limited and confusing mobile usability 40% negative reviews out of 58 Some users say mobile access is less intuitive, with navigation issues, slow response, and missing desktop features. Consistent employee-manager connection 98% positive reviews out of 51 Most users report employee communication tools maintain transparency, regular check-ins, and engagement across remote and onsite staff. Inflexible submission and editing 38% negative reviews out of 55 Some users report the submission process restricts editing after sending, complicates password resets, and lacks automation. ## Features AI summary Based on 1,291 360 Degree Feedback reviews Capterra data shows that buyers of 360 Degree Feedback software rank the following features as their top priorities: - **Performance Review Management** (**47%** of reviewers rated this feature as critical) - **Customizable Questions** (**51%**) - **Performance Management** (**44%**) 15Five supports all three of the features reviewers value most: **Performance Review Management**, **Customizable Questions**, and **Performance Management**. Together, these capabilities help businesses run structured review cycles, tailor feedback to different roles and goals, and connect feedback insights to broader employee performance efforts, allowing teams to make more informed development and evaluation decisions. Performance Review Management 4.6 (23) 78.26% of 23 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees Customizable Questions 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Reporting/Analytics 4.3 (14) 50.00% of 14 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Anonymous Feedback 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Allow reviewers to provide anonymous feedback to encourage honest conversations Goal Setting/Tracking 4.5 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time 15Five 37 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Commenting/Notes: Leave comments and notes on documents for others to view - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - KPI Monitoring: Tracking the status of previously identified performance measurements - Negative Feedback Management: Identify, track, and respond to negative feedback - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success --- Get Advice We can help you find the software with the features you need. Features 4.6 (886) 4.6 Based on 886 reviews ## Pricing Value for money 4.5 (573) Free Trial [View pricing plan details](https://www.capterra.com/p/140437/15Five/pricing/) Engage $4.00 Per User,Per Month It includes: - Employee Engagement Surveys - Targeted Assessments - Action Planning - Heat Maps & Data Breakdowns - Benchmarking Perform $10.00 Per User,Per Month It includes: - Performance Reviews - OKRS & Goals - 360° feedback - Talent Matrix - Career Paths & Plans Total Platform $16.00 Per User,Per Month It includes: - HR Outcomes Dashboard - Manager Training Microlearnings - Manager Effectiveness Indicator Value for money 4.5 (573) 4.5 Based on 573 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (588) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (588) 4.6 Based on 588 reviews ## User reviews Overall rating 4.7 Based on 895 reviews Filter by rating 5(677) 4(190) 3(20) 2(6) 1(2) Mentioned topic Sorted by most recent HC Hilary C. Director Marketing and Advertising ### "Continue to recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 19, 2026 Overall, 15Five is a thoughtful platform that improves communication, engagement, and performance across growing teams. Pros 15Five helps teams stay connected with check-ins, goal tracking, and feedback tools that support strong company culture. Cons Some features feel complex at first, and pricing may be high for smaller teams with limited HR management needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tommye K. HR Generalist Non-Profit Organization Management ### "HR Generalist" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 12, 2026 We have had a great experience. I would recommend this product to others. We have found it very easy to use, great insights, easy reporting, and we valued the high fives. Pros 15Five provides great insights for organizations. The insights it captures for annual reviews, 1:1's, turnover, etc are all very helpful when making decisions within the organization. Cons The value for the money we were paying was not worth keeping 15Five. We found other systems that could do similar enough things without the insights for a lower price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EJ Em J. HR Retail ### "Great but pricy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 25, 2026 Pros It's been great for keeping my team's goals on track. Plus, the layout makes my 1:1s with my mentee much more productive. Cons The pricing is significantly higher than the market value. The also dont have much flexibility in terms of pricing on product offers (6 month vs a year) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Matt S. Activation Manager Entertainment ### "A Great Kudos Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2026 It was great. Very easy to use and learn and all of the performance reviews were simple to submit and it was clear how it would work. Pros The high five system was such a fun way to recognize employees across a very large business. I used it with Playfly and it was such a great way to engage with folks across platforms Cons It was segmented out from our HR platforms and only used for certain instances like the high five system or performance reviews. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Lance L. Service coordinator Internet ### "Robust feat driven growth!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2025 Fantastic overall i would tell anyone to use this at their company it makes following who to promote the easiest! Pros Its ease of use and fluid ability to allow all departments to use this for user growth and promotions Cons I think if people are not trained correctly it can be cumbersome. Howeever very useful and helps promote doing good work Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NO Nick O. CEO Media Production ### "Horrible customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 16, 2025 I was automatically charged again for another year and when I reached out to their team notifying them that I'd like to cancel as our company could not use it nor afford it they sent me a link to their master services agreement. One thing is what a company is legally obligated to do, another is what makes for great customer service. Even a partial refund would have been acceptable but they were unwilling to do so. Pros Their mobile app is convenient and theoretically it works for larger teams. In fact, I've found value in the product working at a company with over 100 employees. However we are a small company and are able to manage employees easily and openly without software as an intermediary. Cons Their billing is far too expensive and they were unwilling to provide any refund despite not using the product for a year. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing 15Five I had used them in the past and wanted to have a similar experience. Unfortunately it was not of value for small teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Susan N. Sr. HR Specialist Automotive ### "Good Performance Review Platform" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 28, 2025 Pros This platform helped with our annual performance reviews. It had the capability to do 360 reviews and keep certain questions anonymous. Cons The price point was very high for what we needed to use the platform for. It provided year round performance management but we only needed it for year end annual performance reviews. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing 15Five 15Five was more user friendly and had more functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sarah S. Project Manager Education Management ### "15five Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 My overall experience has been great! I love the integrations and collaboration opportunities it offers. Pros I like that I am able to connect with all members of the company I work for and receive and give high fives. I also love that it is a one stop shop for manager check ins and reviews. Cons It can be a bit hard to learn but once you get the hang of the platform it is very user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Justin D. Senior Manager II., Talent Acquisition Management Consulting ### "Top-Tier Reporting, but Leaves a Lot to Be Desired Outside of That!" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 February 11, 2025 Overall, I think the reporting is top-tier rivaling that of Workday Peakon and other well respected performance management platforms on the marker. However, the repetitive survey questions over time, coupled with the simple nature of the reward/accolades "high five" feature caused our engagement numbers to do down drastically and what lead us to make the change to Teamflect. Pros The best feature is far and away, the reporting and analytics offered by 15Five. The robust amount of date you can access and generate actionable insights from is well worth some of the pitfalls you experience. Cons While you are able to choose from a library of preselected questions for your time-triggered surveys (we did 2x month,) the questions begin to become repetitive over time. This caused a sharp decrease in engagement scores after 7/8 months. Alternatives considered [Workhuman](https://www.capterra.com/p/125670/Workhuman/) [Motivosity](https://www.capterra.com/p/147912/Motivosity/) Reasons for choosing 15Five Reporting capabilities and ease of use were our main drivers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Alexis F. Talent Coordinator E-Learning ### "Helpful tool for meetings and staying on track" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 6, 2025 Pros I like that I can keep my questions for my manger here. It helps with my visibility as well. I have also changed managers a few times and it's nice to see what each of them has said during my time working with them. Cons Would love for it to have some kind of widget where I can make simple updates in slack or my notion page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140437/15Five/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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