Who Uses This Software?

Managers, Directors, VPs, and C-level executives at progressive organizations.


Average Ratings

659 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.00/month/user
  • Pricing Details
    Per person, per month.¿ Billed annually.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • 15Five
  • www.15five.com
  • Founded 2012
  • United States

About 15Five

15Five is a fundamentally new way for businesses to unlock the potential of their entire workforce. Through a lightweight weekly check-in, 15Five delivers everything a manager needs to impact employee engagement and performance, including continuous feedback, objective (OKR) tracking, peer recognition, 1-on-1s, and reviews. Over 1,900 forward-thinking companies on lists like Best Places to Work and INC. 5000 use 15Five to scale their culture and bring out the best in their people.


15Five Features

  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customizable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures
  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Ad hoc Analysis
  • Ad Hoc Reports
  • Budgeting & Forecasting
  • Consolidation / Roll-Up
  • Dashboard
  • Key Performance Indicators
  • Predictive Analytics
  • Qualitative Analysis
  • Quantitative Analysis
  • Scorecarding
  • Strategic Planning
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Benchmarking
  • Feedback Management
  • Goal Management
  • KPIs
  • Prioritization
  • Progress Tracking
  • Strategic Planning

15Five Reviews Recently Reviewed!


15Five completely changed the way we lead our team

Jul 10, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - It's easy to use week-to-week and serves are our "meeting space"

- The use of "repeatable questions" has allowed my team to evolve from conventional performance management solutions to an ongoing discussion of each associates performance

- The visuals in the Dashboards allow me to display to the rest of the organization how my team is trending and continues to get the chatter going with other teams who don't (yet) use 15Five

- The OKR feature allows us to coach our team on ensuring that they are trending well towards both their professional and personal goals

Cons: - I still struggle with the Question Queue, but have developed my own work-around to deal with that

- I wish that associates were not allowed to see other responses before submitting their own each week. There are some on my team that seem to look at other responses before submitting their own

- Associates should not be able to submit their responses before a pre-set date. My team is supposed to submit on Monday mornings. We are trying to drive a culture of reflection on Monday's before starting the week, but often they submit early (like on the weekend) - which has caused issues of them submitting before new questions rolled in.

Overall: I signed my team up for 15Five some time ago, hoping that this software would somehow tell me the questions I needed to ask to help them grow. When we first started our journey, the suggested questions quickly ran out, though! This was actually a great thing, as I could see the potential value, but now I needed to develop my own questions. This has been a MASSIVE recognition - software can't tell me what to ask my team, but it sure can help me create a culture with my own questions! We use 15Five to manage a nationally-disbursed Field Team of 27 associates, and routinely have extremely high satisfaction within the team. Just last week, I sent out a survey to the team to rate their managers on 8 key indicators (including 15Five interactions) - the result was a 97% favorable rating across all 8 KPIs. There's a lot that goes into that high rating, but 15Five is the glue that holds us together!

Recommendations to other buyers: My biggest piece of advice is simple - realize that this is a GREAT tool to help you manage performance, but how well it works is down to how focused you are as a manager at growing your team. 15Five is not a magic elixir that will solve your team's woes. I estimate that I spend about 20-25% of my week actively engaged in 15Five, from conceiving new questions based on responses I see to actively responding to the team's answers. Using 15Five to modify your team culture is an intentional activity that is well worth the time - but you have to be willing to spend the time to do it!

Capterra loader

Why you need to consider 15Five

Jan 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm in the 30th year of my working life and career and have been fortunate to have seen a lot tools that center around the human resources arena. There are a lot of good ones out there and I've used many of them with success. But there is something different about 15Five. This tool gives you the right-size touch points to measure your team's temperature all along the way. Too many companies rely on annual reviews, or semi-annual if they are proactive to gauge their employee's mindset and solicit feedback. Two days out of the year doesn't come close to providing meaningful data. 15Five offers up a non-threatening way to check-in with your team and make sure everyone is in the game. There have been times where the 1-5 scale for "how did the week go" produced a "3" response. It presented the opportunity to ask the right questions and correct any challenges within a 5-day timeframe instead of the traditional 6-month interval. In some instances, the lower rating was based on factors outside of work which is helpful to know as well because home and work life always comingle despite our best efforts to separate the two. All-in-all... an extremely valuable tool.

Cons: Perhaps a few more analytics for managers to check into but nothing that takes away from the overall value of the tool.

Overall: I've worked for companies that had millions of dollars in revenue and companies that boasted many billions in revenue and both size orgs and every others that fall somewhere in between could find value in implementing this tool. The key is to use it consistently and be willing to objectively accept, analyze and use the data that is returned.

Capterra loader

From an HR Professional; this is the most powerful and easy to use tool I have ever seen in business

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use - no 'training' necessary (even though it is available). Get's the team to think every week about what's important, how they can be intentional with their time, what they want to achieve and how to bring ideas to the table. The performance management software takes conversations to where they should be - improving the working life of employees. It's development focussed and doesn't take long to do. The new homepage allows each team member to use the product daily to stay on top of what's important. We use the rating out of 5 each week as a key company metric to get a sense of how our team are feeling about work.

Cons: We recently engaged a points based recognition program which I fear will replace the high5's. I'm wondering if this could be integrated somehow as the high5's were a real motivator for the team. From what I can tell, there is no analysis tool at the end of a review period to analyse the 'manager only' data so see what ratings were provided across the board. It would be great to use a talent rating in the system too which showed where our high performers were.

Overall: We monitor and manage our whole team using the software. Major objectives to weekly check in. It is our #1 people tool.

15Five is a great resource to promote employee engagement

Jul 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Everything. It has improved our open door policy by giving us another outlet for effective feedback. Also, the 15Five team is always looking towards improvements; inspiring to see that.

Cons: It took longer for me to learn how to use it effectively. That was my own personal struggle. When presented with this service, I just wanted to hurry up, fill it out and get through it. I now know how to manage my time, fill it out a little bit here and there so I am not rushing to finish it at the end of the week. Maybe a stronger emphasis on filling it out little by little thru the week so the client isn't doing what I was doing at first and rushing to finish it with out providing efficient responses to the questions.

Overall: One of my first questions in my 15Five, which I still see on occasion is a three part question. What are you proud of this week? What are you stressed about? What can we do to relieve these stresses? I always have something I'm proud of. For me, the challenges come from what am I stressed about. I introduced my newest management to a typical day for me, and she felt there were many times I should be stressed. She helped me to find those portions of my day, and take on some of the extra responsibilities so I was working at the same level of efficiency throughout the whole day. To be specific, she took on some of my start of shift responsibilities, as I am limited to how long I have to prepare. Also, she took on some of my preparation for on boarding the new hires I receive. And lastly, she rescheduled some of my pickups that were always coming at the same time at my end of shift when I was trying to multi task and finish our data input. I was working through all these challenges and not even realizing that I didn't have to until I had 15Five to effectively communicate where I could use an extra hand.

Recommendations to other buyers: Fill it out little by little thru out the work week. Filling it out at the end of the work week means you may be rushing, and excluding beneficial information in your responses.

Capterra loader

I love 15Five! We are currently using almost every feature they have available.

Jan 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I have been using 15Five for years, with multiple companies. Then when I met the CEO and crew at an event and spoke with one of the product leaders for their future performance review feature they wanted to roll out, it seems they ended up using EVERYTHING I described to them in detail of how I thought the NEW version of performance reviews should be like when they launched "Your Best Self"! (Very flattered and stoked) We've already trained the team and coined it as Jelli's YBS. I was using BambooHR's perf review and switched immediately. Also their High Fives have a great tracking source I find very valuable.

Cons: CS is always a tricky subject. Even though they have a great chat feature, the person I was speaking to was helpful and listen to the challenge with my BambooHR and 15Five integration, I believe she resolved the issue, but I never heard a follow up or closing ticket confirmation

15Five takes more than 15five to complete!

Oct 06, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Comments: I absoluately love the concept of 15five. In my head it sounds great - you update your manager, takes 15 minutes of your time, your manager can comment and you can always be synced! It definitely provides another channel of communication with your manager which is very useful. My manager and I would use it guide our 1:1 meetings by creating a list of topics we want to discuss which was good.

I think the interface and user experience is great for the tool!

The problem i found with 15five were the following:

- It usually took way more than 15 minutes for me to complete my review! The questions we set up were open ended so in order to add detail and value to it I really had to take time to think about what i wanted to write and say.

-the questions are repetitive. Which they do offer you to change your questions - but it seems like a lot of work to do on a weekly basis.

-questions should be rotated

-Questions should be more quantitative for example rate 1-10 how are you are feeling etc...

- I don't know how much value our managers actually got out of 15five. It worked for some teams/groups and it didn't for others.

Their customer service is excellent and we even met with their team 1-2 times a year to discuss how we can make our usage better. Overall it was a good tool that we used, but I think overtime we just grew out of it.

Vendor Response

by 15Five on October 06, 2016

Shivani! Wow so grateful for the review. Thanks for your candid feedback.

I totally hear where you are coming from on the "time suck". We've come have some new features to help address these issues:

-First let's look at deactivating repetitive questions. That will cut down on the time it takes to fill out your 15Five. Click the little pencil icon next to the duplicate question and click "deactivate". A simple change that will go a long way for everyone!
-We have a Question Queue that will help you save time managing questions. It's an auto rotation of questions so they are kept fresh from week to week without the manual labor.
-We have metrics for quantitative questions! Results are pulled into dashboards so you can get a quick glance on any topic you want to measure.

I'll reach out separately to be sure I've taken care of all your concerns. Hope this is helpful! Thank you again for the review!

Capterra loader

Easy to use, lightweight yet powerful performance partnership tool.

Jan 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that 15Five is focused on frequent, easy, meaningful check ins between manager and team members rather than annual performance reviews. The weekly check ins on near term work develop a rhythm of weekly talking about what is going on now, the work's relation to the larger goals and initiatives and it provides opportunity to spin off thornier topics into one on one conversations. The weekly questions provide opportunity to go into topics of career development, culture, and other future focused areas. The High Fives are a great way to bring in peer to peer recognition. Everyone loves getting a High Five!

Cons: I would like to be able to have more freedom in creating reports. The reporting that is currently available is helpful but I sometimes have needs to create more custom reports than are currently possible. Also, I would like to be able to have control over which High Fives show on the public feed (sometimes High Fives mention sensitive employee situations that you wouldn't want to include on the public feed).

Overall: It is the most meaningful performance management software I have ever used. It promotes weekly thought about "the next action" you need to take on your projects, it ensures that manager and team member are connecting regularly, it is easy to use and doesn't require an overwhelming amount of work to complete or review a report, and it naturally fits into other management best practices (e.g. one on one meetings, coaching, feedback, etc.).

Been using 15Five for a year, it has proven to be effective in managing a distributed work team

Jan 15, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The structure of 15Five allows the leader flexibility in how they would like their team to utilize the app. The leader can be very deliberate and direct the participants or can establish a framework and allow the team members to participate at their own level. The weekly questions are a great tool for getting a pulse on what is happening in a local team or with an individual, but it takes some coaching for some people to get comfortable with the questioning approach.

My team has been challenged to embrace the tool as a social platform as this was not a natural behavior in our organization. It has taken some time, but many members of the team now provide High5's and other acknowledgement to team members that in the past would have gone unnoticed.

Cons: I am not a big fan of the "out of the box" dashboards and flash reports. They provide usage data versus business impacting data. It requires a commitment from the leader or administrator to get the information that they need to run their business from the standard reporting. More templates would be helpful especially after your team has been using the product so there is worthwhile information that can be mined from the application.

Overall: Helps me keep in touch with remote team members. Provides a snapshot of the various activities that the team is participating. Provides a direct feedback loop between leaders and their team members.

Capterra loader

15Five keeps personal goals in focus

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 15five is simple and easy to manage. Through time it has helped me realize how a treat my goals, and no surprise turns out I plan a lot and achieve little due to the fact that I get distracted with other goals along the way and forget the base ones. 15five allows me to see that by the end of each week, so now I plan less but stick to the goals that matter.

I love the "High Fives" as I can congratulate team mates that helped me along the week. I also get high fives and get a sense to whom and what department my work is having the best impact, and which are not.

Cons: It does not have a statistical feature for the goals, so I use spread sheets to calculate goals that require a percentage. ANd most goals do if I want to have a sense of how much I have covered (20%, 33,54% etc.). So it still requires external tools to complete a report. A percentage calculator would be an easy thing to implement.

I just found out that there is a vacation feature. But it was really buried in the configuration pannel, I would expect to see it on a more relevant section, like the main navigation top bar.

OKR training for customers. I have seen a couple of blog posts, but not a training section that resembles more a mini course. Success stories using OKR's from customers would be awesome as well.

Overall: I love it. I am still in the works of getting the most out of it, would love it even more if it had a percentage calculator for the objectives. That would save me some time. A training section would be very beneficial for people that have not OKR's before. It would save many headackes.

15/5 Great Management Tool

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: There are several things I love about this software. The ability to check my co-workers 15/5's and see what types of tasks/goals they're working on weekly is useful in our remote team because it provides me with a reference which allows me to consider where I am in comparison to the rest of the team, and how I might shift my focus if need be.

The High Five tool is also fantastic because it allows us to show our appreciation for the little things we do for one another, as a remote team we aren't always sure if the things we do actually make much of a difference and this allows us to give "kudos" to things which otherwise might go unrecognized.

Cons: One of the little issues I've had with this software is that it is difficult (Impossible?) to delete a task.

A quick example of this: If I write "Arrange a meeting with ___" and later that day I realize this is not the person I should be meeting with, it is difficult to remove the task, and though I can mark it as complete, it still makes the task list look cluttered and looking back on 15/5, may cause confusion.

Overall: 15/5 is a fantastic tool for remote teams

Unique tool for keeping a pulse on employee engagement

May 27, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The many different ways you can nudge employees to enjoy and benefit from working together. From giving high fives to anyone in the company, to the weekly check on how employees are feeling, to asking targeted questions, all of these help to figure out how my team is doing and feeling. To make things even easier, we wrote an integration with Slack to make it even easier to give high fives. High fives are a nice way of encouraging team members to help each other, we tabulate all the high fives collected and distribute prizes accordingly. The 1 on 1 planning feature was also useful, it helped to focus the 1 on 1 conversation into a way of measure progress against key OKRs.

Cons: While 15five works well for specific use cases, it would be better served as part of a total HR solution. In the end, we found that the pricing was too expensive as our organization grew and budgets got tighter. It doesn't handle any core HR functions so it was hard to justify. I would love to see it become more integrated and attached with broader HR solutions.

Overall: Good experience and am interested to see where they go from here.

Capterra loader

Keeps Your Teams Focused - Never A Surprise

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: 15Five has allowed me to be proactive in manging my team through our weekly 1:1's - getting a clear understanding of my employees' needs as well as their focus from week to week. Having the ability to ask strategic questions - and continually updating and revising them - allows me to get a review of my employees true reflection and state of mind. This has been valuable in so many ways - from how I interact with the employee; how they continue to progress on tasks; and where they're focus is on overall objectives. Being able to publically and privately provide kudos and immediate feedback - which help in the review process - ensures there is never a surprise to either myself or the employee.

Cons: Allowing collaboration (multiple owners) of an overall objective. You can have a parent objective, and multiple team members assigned to support the objective, but at time required to have duplicate child tasks - rather than having the ability to focus as a group. I appreciate the individual aspects, but being able to work as a group is equally important.

15Five Review

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great software that allows you to check in with your teammates on a regular basis. The ease of use for this project is perfect, and it is clear, clean, and easy to navigate. I love that the supervisor creates whatever questions they think are applicable for this time period, and then all team members are able to answer the same questions. This gives an overall sense of the culture, the feel of the company as a whole. It helps identify gaps, places where a team member may be stuck, but also where your team is excelling. We use the goals feature every month that we send this out, and it truly helps us organize, prioritize, and stay on track. I would highly recommend this software to any and every company out there.

Cons: I really don't have anything that I haven't liked so far. This is a great software that allows you to check in with your team mates on a regular basis.

Overall: I am not a supervisor in my organization, but I do fill out a 15Five survey every month. My supervisor creates a list of questions that allow us to discuss every aspect of my job, from how I am feeling about the culture and relationships with my coworkers, to where I feel I am stuck and need some guidance, and it asks about goals for the next month. My supervisor can easily comment back on my answers, and it allows us to touch base quickly if we are not able to meet in person. But, if there is an area that we need to discuss, we can prioritize that and schedule a meeting to discuss it. I love that we can give high fives to others, and we can help encourage people regularly.

Excellent Way to Track Employee Goals and Sentiment

May 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 15Five makes it easy to input and track personal, department, and company goals

A great app UX makes it easy to use on the go

The high five feature is great for company culture as it gives employees a forum to support each other and give public recognition

The questions feature lets you easily survey your department or entire organization, which is a great way to discover new ideas that management might not have thought of.

Cons: I don't have a single thing about this software that would keep me from recommending. It is, in my mind, the best I have encountered when it comes to goal tracking.

Overall: 15Five has allowed my company to hold itself, its employees, and its departments accountable to their predefined as well as prescribed goals. The high five forum allows employees to boost each other. The goals sections hold the company and its employees accountable. The questions section lets an organization hear from its employees in a way traditional open forums do not.

Great management resource

Nov 10, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the actionable items to track 1:1's so that my team and I reference the same listing and that it carries forward to the next meeting. I don't have to keep track of a spreadsheet or paper with notes. It is all there for me.

Cons: The OKR's can be clunky when wanting to see all the different inputs into a departmental or company goal. It would be helpful to see the direct links in a better way that is more easily digested.

Overall: Organizational tool to keep my team moving towards their goals and ensuring we are offering a culture that matches our values.

Vendor Response

by 15Five on November 14, 2017

Hi,

Thanks so much for the review. Really glad you are benefiting from the new 1:1 agendas!

One a separate note, I'm sorry you are having a bad experience with OKRs. I wonder if you are referencing our old OKR feature that was always in beta and never fully developed (it is indeed clunky).

In its place, we created a new fully-fledged Objectives feature. I'd be happy to share more if you'd like to send me an email. I want you to have a great experience with every aspect of our software so please do reach out. Even if it is the new Objectives feature you are referencing we'd love to hear how we can improve.

Thanks again for the review. Have a great day!

Sincerely,
Priscilla Zorrilla
15Five Customer Success Manager

We love 15Five!

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our organization absolutely loves how easy 15Five is to use for feedback. It allows us to change our questions easily and frequently so that we can keep the engagement high with all of our direct reports. The mobile app is also one of the best features as it allows team members to complete their 15Fives quickly and on the job in our fast-paced working environment.

Cons: It is a large financial investment, and a few years ago when we implemented 15Fives and we had different levels of management/leadership needing to collect feedback from some of the same employees, but employees couldn't have more than one 15Five account tied to their email address, we found ourselves paying sometimes double for the same person. So you must be very intentional with your structure for using this feedback tool so that your investment matches who you're developing.

Overall: 15Five has helped our organization tremendously to improve team member engagement! Asking relevant questions frequently helps everyone feel valued and heard. Plus, with simple features like mentions, it allows for greater and unexpected collaboration that has benefitted everyone. We LOVE 15Five!

High five for 15five!

Jan 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Easy interface

- Great customer service

- Enforces accountability

- Creates a space for communication and continued company culture

- It's quick

Cons: I'd like to see analytics and suggestions from it. More company surveys and numbers offered--quizzes or other interactive components that would allow our team to have deeper insight into our employees challenges, happiness or frustrations.

Overall: Our team uses 15Five to communicate ideas, wins, and identify issues. Especially as our offices expand and our team grows, it's been wonderful to have a tool that holds accountable and provides some continuity across the board. We've also been using it as reinforcement for training so that our new members can reiterate important information. Our account and sales teams are able to share big wins and improvements and our team supports have tools to gain insight they might otherwise miss. Our company participates in profit sharing and the "High 5" feature allows me to see who I've consistently been praising and for what reason--allowing me a more educated recommendation.

Recommendations to other buyers: Be strategic in your questions! Use this as a means to create another layer of introspection and self-reflection or reflection on work and tasks. Have your team leaders use it as a means of transparent communication and continue conversations outside 15Five.

Vendor Response

by 15Five on January 18, 2017

Brittni,

Thank you SO MUCH for the fantastic review! Your advice is spot on about being strategic with questions.

Also, we have analytics! It's one of the big features we released in 2016. I'll connect with you separately with more details.

Thanks for being our valued customer! High Fives all around!

Priscilla, 15Five Customer Success Manager

Capterra loader

Great Product for List-Making and Written Feedback

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you can create goals for the next week AND add to your list of accomplishments other tasks that you got done during the week... and that there's room for comments to give updates on longer projects.

I also like the high fives -- it's a great way to keep the office positive and affirm people for the little things they do each week to make things go well.

Cons: I don't know if I need to know that I'm on time 57% of the weeks that I submit. I think it's good to hold users accountable for submitting and keeping track of streaks is nice for those who like "perfect attendance" type awards, but for those weeks when you're already underwater and barely getting your 15Five in by Monday... two days late, it doesn't feel good to have the software tell you afterwards, "Oh, and by the way, you're late a lot..."

Overall: In our office, 15Five has been a great tool for communication and accountability for both weekly and ongoing projects. It has helped me and my supervisor keep track of my progress, it has helped me re-prioritize my daily goals as needed, and it has helped us as a community encourage one another in the little "wins" we have each week. I love how much positivity it generates in our office community.

It's great....but!

Nov 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I seriously love 15Five from an organizational perspective. It makes a lot of sense for a business owner or manager to implement 15Five into their workplace. It gets your employee to have open and honest conversations all while not having to move from their desk.... but keep reading below.

Cons: While it's great from an idea perspective, in reality, it doesn't always work as planned. You will see that your employees still hold out on providing the whole truth. And frankly, can you blame them? It's hard to have a fully open conversation with your manager, and this software tries to make that happen.

From a managers perspective, it's best to implement this software with an in person conversation. While it's easy to just use it weekly online, it's best to have an employee fill out their 15Five and go through it together during an in-person meeting. Do whatever you can to get your employees to speak the whole truth - but keep in mind, it is insanely hard to get everything out.

Capterra loader

Easily track the pulse of your team each week

Feb 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to alternate the questions from week to week, or create a rotating bank of questions, means you can not only touch base with your team weekly, but you can also measure progress on a monthly basis. This means you can see the day to day, as well as the big picture trends. I also like the "High Five" and tagging integrations which make 15Five feel less like reporting to a boss, and more like a social sharing experience.

Cons: Each submission can only have one reviewer. So if multiple managers need to access and comment on a 15Five, one has to be ranked above the other- it's hierarchal.

Capterra loader

The interaction between bosses and staff is more direct and close thanks to this software

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This software was introduced by the human resources department of my company, demonstrating excellent benefits that I will mention below:

- A more direct relationship between the workers and the heads of the company where I work.

-A permanent feedback system where different characteristics such as the morale of the work team are evaluated, expectations, successes and failures, making direct reports to the bosses in order to attack problems and strengthen solutions that strengthen the spirit and productivity of the employee.

-Information in real time of the different problems that are generated in my workplace. This ensures that supervisors and managers have a clearer job and managerial outlook.

Cons: This software came to strengthen the feedback between various levels of command of the company, has sensitized and brought to reality the problems of the company, creating an excellent working environment, therefore I have no claim whatsoever about this software

Overall: 15FIVE, is an excellent solution for any company that wants better levels of feedback with its employees. A good manager is one who cares about the welfare of their workers, the challenges, the projected goals and the performance and productivity, and this software is a very efficient alternative for these purposes

Software that Improves Relationships

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: - Filling out the 15Five every week (for my boss) and reviewing direct reports keeps me in the loop without running the risk of micromanaging team members.

- Facilitates and documents 1:1s

- Captures growth opportunities / successes for future recall, documentation to make case for promotion

Cons: Objectives are a bit clunky, not as easily customized to fit the needs of our media (agency) team. Don't love how individual objectives latter up within the company overview dashboard and would love more advice for how to make goals more actionable/measurable.

Overall: Overall, 15Five has changed the game in managing 1:1's with direct reports and empowers team members to play a larger role in their relationship with me and other team members. It encourages both people in a 1:1 to play an active and intentional role. I also think it gives more power to the person hoping to grow their career while making it easier as a boss to set clear expectations for what it will take to do so.

Remarkable Communication!

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have been using 15 Five for several years now and my team loves it. They enjoy getting feedback and they really enjoy updating their otherwise clueless bosses on the great things they are accomplishing! : )

Cons: There is just so much power in the tool that we have not found the time to explore and implement everything yet. I would love a way to see what my employee is going to see before I finalize their report. That way I see the questions I created for them with the Suggestion Box, the company wide questions, etc. and know exactly what they will see as I am designing changes.

Great Idea - push it to the next level

Jan 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is excellent for small businesses looking to streamline and professionalize their HR approach. Prior to 15five, my company basically had no formal HR system, which I think is surprisingly common amongst small and medium sized companies. I like the report structure. I like the tracking over time. I like/use nearly all of the features.

Cons: There are a lot of features that are buried. It took me several months of use to find, then understand how to use objectives. The peer review process was also a little weird as it asked me to comment on my co-workers' career goals and trajectory - not information I had access to. I would like to see more structure around professional development for individuals. It seems like there's a lot of overlap/confusion around flagging for followup, adding items to a 1:1, following up, commenting. I wish it was all even just a little bit simpler.

Overall: 15five allowed our very small company to instantiate a formal HR process. It set the course for regular performance review cycles which in turn leave people feeling more motivated. In general, it's a morale booster - though it can get repetitive. I think a few tweaks to make features more robust and easy to use will go along way. I want to document my own personal growth and objectives - maybe totally privately - in an easier way.

Really Intuitive Recognition Tool - Fun And Easy To Use!

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: "How are you feeling?" feature does a great job keeping track of the pulse on our culture and overall employee satisfaction as a company.

High Fives are a brilliant way to keep our team motivated! In fact, we use this feature to fuel who chooses lunch for us on Fridays!

Really love that I get to keep track of my objectives in the tool as well. Good way to keep me honest about my progress.

The weekly reminders and reports that are emailed are super helpful!

Cons: None at this moment. Keep doing what you're doing!

Overall: We love 15Five! We use our 15Five metrics to support many discussions around the org., good or bad. It's a practical way for us to see a glance of our culture, recognize our employees and also keep our projects moving.

Keeps everyone in the know

May 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy being able to peruse my coworkers accomplishments for the week and seeing their feedback on my own. The high fives are also very motivating. It's nice to be able to pull your teammates up for the good work that they're doing and equally nice to know my own work is being noticed and appreciated.

Cons: I do wish we could edit our weekly goals when I'm submitting my final report. Or if I could report progress toward a goal. For example, I may have a goal to create a Knowledge Base article, but during the week, became very busy and was only able to get half way through. It would be nice to update it to either state that the article was started or to show that I've progressed 50% of the way and the other 50% roll onto next week's goals.

Overall: I like 15Five overall. It's easy to manage weekly, keeps me thinking about what I'm working on and makes sure that my boss and colleagues understand where my time is being spent. It's also helped in cases when I've been working on something, and see a co-worker post something similar or that augments what I'm doing so that we can then work together on it.

An easy-to-use tool that makes it simple to do what every manager should be doing already.

Nov 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Ease of use for the person filling out the report- it's simple and helpful for them, as well as the manager. That makes it quality content, and not just white noise or another thing to check off the list.

Cons: Sometimes challenging to rearrange questions for different groups/individuals. They have a system in place, but I don't personally believe it's the most user-friendly. It can be confusing and unintuitive at times.

Vendor Response

by 15Five on November 10, 2017

Hi reviewer,

Thanks so much for the review. It's great to hear you find 15Five simple to use (one of our values!) and that it's helpful for managers and employees.

I'm sorry you are having issues with questions. Questions are a bit tricky and I admit it's not the most user friendly part of our app.

We always strive to improve. If you have suggestions or get stuck on anything please email our support team support@15five.com. We love customer feedback - good and bad.

Thanks again and have a great day!

Priscilla Zorrilla
15Five Customer Success Manager

Capterra loader

Great communication and feedback tool

Jan 15, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the High Fives feature than can be use to appreciate the work done by an employee. This is an incredibly useful feature that surely increases morale and boost productivity.

Another great feature i love and enjoy using is the 1-on-1 feature.

It's also very nice that the software is beautifully built and very easy for just about anyone to use.

Cons: I can't think of anything negative about this software. It has always worked well for me ever since I started using it.

Capterra loader

Keeps me in the loop...

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I love the most about 15Five is that I feel in the loop without micromanaging my staff. I can easily pull up their account and see what tasks they're working to accomplish that week, hold them accountable without being in their face, and praise their efforts, all in one place!

Cons: I do wish there were more automated question selections that populated.

Overall: My experience has been nothing but positive, as a small company we've used many softwares to manage our staff, projects, etc. and 15Five is one of the few that has stuck over time. We love that we can High Five people for big and small things. Our team is made up of many "word" loving members, and it's great to put that praise in writing each week in addition to the face to face "thank you's". Their team is also made up of some really incredible and professional people, there to help you along the way if you encounter any issues!

I recommend 15Five to other companies several times a month.

Capterra loader

Variety of Features

Jan 26, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Out of all the OKR tools that I have used, 15five has the most features in theory. 15five has some really cool extra features that not all OKR tools have, like the 1-on1 meetings. The difficulty level for entering comments on your OKRs is "middle ground" when it comes to comparing to other OKR tools. What differentialtes this OKR tool from the rest and makes them stand out in a crowd is their 1-on1 meeting adgendas and chats. Weekly meetings and agendas can really get lost but with 15 five you'll never lose your notes and always have a constant flow of positive feedback by sending each other "high fives" for work well done.

Cons: Has the a lot of great features in THEORY, but they are not as easy to use as they could be. It is somewhat difficult to make and update comments to the OKRs themselves. It requires extra steps. These extra steps reduce the likelyhood of actualy going in and making comments and updating the OKRs regularly. It's also not quite as easy to enter objectives as other tools that I have used and reviewed.

Overall: Manage our OKRs and not look at them just once a quarter but actively engage with them between our meetings so that we could track against our progress and collaborate as a team to celebrate success as well as get projects the extra support that they need to get them back on track.

Simple to use and only requires 10-15 minutes of your time each week

Jan 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: The company I work for just started using 15five about a week ago and I already feel like my individual voice has grown in value. My supervisor now has a record of my thoughts, goals, challenges, and aspirations on a weekly basis rather than taking notes from a 1-on-1 meeting.

While I do work with Trello for task management, 15five also provides easier at-a-glance information for both myself and supervisor to see and understand the work I do each week. Sometimes the work I do does not have immediate value or impact, but that does not make it valueless or impactless. Having it documented for my supervisor to see also helps me feel more relaxed about whether or not I am accomplishing "enough" each week.

Cons: One of the things I've noticed as I used it this week is that its more of a "pick up and use once for the week" type of software; at least on the side of the reviewee. The reviewer, I imagine, would spend more time reviewer their direct's reviews than the reviewee's spend time creating their reviews. This is not problematic per se, but it does decrease the products effective "stickiness." Said another way, I really would only spend about 10-15 minutes a week using the product to receive the highest benefit from it possible. Any time after that reaps zero extra benefit as all value has already been had. In some ways, this could be seen as a PRO as I imagine that managers would rather employees spend more time working than writing reviews.

I use this platform at least once a week and I must say it's a great way to keep people connected.

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The ability for management to take a temperature check of how the team is doing and or feeling is really valuable. (I do not know what the cost of this software is however) It also helps people high five each other when ever they want to give their friends/co-workers a simple & quick compliment which is really good for building comradery.

Cons: I think that if it is a mandatory tool to use every day it can become more of a annoying tool rather than a helpful one. Once or twice a week will suffice.

Overall: Connection with people that you would typically not be able to communicate with being that there is no department cross over or something of this nature. A simple way to stay connected to your management as well, while also helping to survey the company constantly so management can find problems in training or managers that are making employees quit.

Helps to cultivate a habit of sharing and receiving feedback

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

No training is required to begin using

Simple on-boarding

Effective reminders

Once again overall UX is great

Cons: Nothing much,

May be pricing would be a concern for some emerging economies like India

Other language support also can be a concern

Overall: Most of the prevailing performance appraisal methods are designed for the earlier way of working, non existing jobs, and most importantly not for the Millennials. So what else we can do? This is a question many forward looking companies must be asking and the answer is 15 Five.

When somebody is not performing, we need not wait for a quarter or a half year or a year to find that the employee is not performing and to arrive at a conclusion that he/she require improvement. Real time feedback is what we require to improve the performance of any employee. 15 Five is really helpful to solve this problem and recommend for any organisation with a will to keep their people happy, productive, stay relevant in their business.

Recommendations to other buyers: Stay simple, please do not add more features and make it complex Explore more ways to scale up and achieve hyper-growth Wishing you guys the very best !!!

15Five @ The University of Auckland

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use, clear communication with team, great support from 15five, and even the blog posts have given us really useful insights!

Cons: It requires real commitment, you must prioritise and make time for the team particularly if you have a ton of direct reports.

Overall: 15five has been awesome to improve our staff engagement. It's helped me as a leader keep tabs on what's happening across a broad group of people, and know where I need to focus my effort and provide support.

Capterra loader

I get to easily track my work.

Jun 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to list my tasks and goals for the new week ahead of time ; while also reserving the choice to add tasks as I finish them.This option is very important for effectively tracking task and completing goals .

It has an intuitive user interface and I am allowed to freely customize how I receive my notifications.

Cons: There were weeks where I successfully completed my tasks and had no complaints , yet I was unable to submit my form until I had to report an issue or complaint ,which was non-existent ; just to enable me submit the form.

15Five Review

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: I enjoy the 15Five program. I am able to send feedback to my team lead about each week (my personal goals as well as team goals) . I am also able to explain my concerns and possible improvements for the company. I feel like it's a platform that my voice can be heard and having every week to submit my thoughts is HUGE.

Cons: It would be cool if the questions varied a little bit. They can be pretty repetitive. Possible ideas: Ask questions relative to current events/happenings within Warby Parker.

Overall: Overall, 15Five has allowed me to voice my concerns/opinions/moments that I have succeeded/moments that need improvement/goals/as well as acknowledge other team members who have made my week better or truly impacted my time at Warby Parker.

Capterra loader

15Five has allowed our team to open a great direct comms channel with their managers. Love it!

Jan 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has also opened-up a great channel for our managers to learn and get insightful information from the needs and concerns of our collaborators.

We love its easiness to use and some slick features, like Hi fives, Objectives and Reviews!

It has become a tool for people to recognize each other's efforts and achievements in the day-to-day life.

We finish each one of our All-Hands going through every high five each member gave to their colleagues; it has made a great difference and now everyone is really looking forward to the Monday meetings, just to read and get their cheers!

Cons: In our specific case, we are based out of Mexico. A few of our employees don't speak English and therefore, it is more challenging for them to get the best out of the tool, especially the instructions they get from the system alerts, which are not editable.

One other thing we've struggled with is that the Hi Fives feed is not showing ALL the messages, and therefore, we sometimes don't have the complete information in our All-Hands to share.

Another thing that sucks is that me, as the Company Leader, cannot assign a reviewer for my reports. I'd love to get feedback from my partner, whose report's reviewer is me (I am her manager for this matter).

Although counterintuitive in the theory, I'd be great that it was possible to set her as my reviewer as well.

Overall: Communications and team integration!

Capterra loader

15Five is a great tool

Apr 25, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 15Five gives self-guided reflection to my team, allowing them the chance to reflect the triumphs and inconveniences they have had all week. While giving me, their administrator, the opportunity to consider a game-plan to best support them.

Cons: 15Five alone makes this platform entirely amiable in all perspectives. I can't see any part of this platform that made me dislike any features.

Overall: Teams can make a bond by valuing one another. Teams can likewise examine issues that are not really business related but rather has to do with making the teams increment its execution.

Easy Goal Tracking and Work Load Description

Jan 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like the ease of use and the ways I am able to describe weekly goals, and struggles. I love that my team is synced with me so that they can see and understand what my team is doing (different than theirs), and I can see theirs. It gives me a simple platform to give myself weekly goals and strategies, and to acknowledge others for their work as well.

Cons: Simple also can be restrictive. As a user not a manager I do not get to much range of editing my week goals and objectives outside of the simple setup. It can get repetitive.

Overall: It is a good platform to plan out me week, acknowledge my colleagues, and to keep up with what others are doing. It builds a better team environment, and for those embracing the customer success model of business it is a MUST HAVE!

Capterra loader

Use this tool... it boosts morale and motivation!

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The "high five" functionality allows us to celebrate small and big wins in a timely manner. It also boosts our employees' morale and motivation. Imagine that you received weekly compliments from your coworkers and possibly even more? And those compliments went to your whole team... it's pretty fantastic.

Cons: I haven't found much that I don't like. Sometimes the program defaults to include my leader's full library of questions, but it's usually because she didn't pick questions that week and she just fixes it. Also, the rating of completion of reports on time is a little discouraging, but I'm a high performer and pretty much expect 100% out of myself. I don't even think others (besides my leader) can see that score.

Capterra loader

Great employee engagement tool

Jan 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We use 15Fives as part of our employee management tools as we consult on client sites away from office alot. Many times our resources are not physically with managers for updates and reviews. 15Fives provides a great way to communicate and stay of top of items and tasks. Objectives are also very useful to manage KPI and larger tasks for company and personal growth.

Cons: Not many options for delegating duties/access to multiple levels of admin/management.

Overall: Since introducing this employee engagement and feedback has greatly improved.

Easy and Quick Way to Sync with Team or Manager

May 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It really stays true to the time management value prop of this product. It takes me 5 minutes to fill out, and 15 minutes ffor my manager to review and give feedback. I always dreaded writing status reports or having a long call to review my activities. 15Five made it simplier to gather my thoughts and I breeze through my weekly status. I love you can change questions every week and tag other users within feedback.

Cons: Better way to manage issue that are prevalent throughout the team from the manager perspective. If the manager could create their own tags or labels, so that they show their boss over time that this issue appears throughout multiple team members and/or throughout multiple weeks.

15 Five - Best platform to set goals and get motivated

Jan 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are so many new things I learnt being at 15 Five.

Very good platform to think what happened whole week, which really makes me relax and motivates to do better for coming weeks.

Will get advise/solutions if I am facing any challenges.

When we mention problems and get solution for it, we can also help others when they faces same challenges.

By High Five, Learnt how to appreciate efforts as well as Achievements (may be small or big).

Thank you 15 Five.

Cons: To be honest, I didn't find any cons.

Keep up the good work!

Overall: 15Five is a very good platform to express our self with Team Leader/manager/VP.

We can think about how previous week went , what are the challenges faced, about Achievements (may be small or big). These thinks really makes us relax.

We can get good advises from the team, manager or VP, which really makes us motivated.

Its really very easy to communicate with our team members, managers, or VP.

The favorite part is High Five, I just loved it!..It really encourages to achieve more, as well it will recognizes our efforts.

The main advantage of High Five is we can stay connected with whole organization:-)

Manager (CS) Riskalyze

May 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Weekly 15:Five guided communication

1-on-1 guidance

Multi-level team/company cohesion

Cons: Some menus seem to be too many clicks... structuring the "anatomy" of the UI into dropdowns like an "outline" might make the organization of the program's features easier to understand.

Overall: As a manager, I love the weekly 15:Fives I get from my employees, and the company cohesion that comes from controlled questions and talking points.

My direct reports and I love feeling like our struggles, victories, thoughts, and ideas are all communicated, heard, and documented.

Capterra loader

Giving Thanks

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love the accessibility of 15Five. I can access it anywhere I have internet service.

Cons: I have not found anything about 15Five that I do not like.

Overall: 15Five has provided our organization another route for communication and reflection. 15Five helps support our pulse on our environment and allows us to see trends and changes and fuels our leadership team to get ahead of burnout!

I love this product

Jan 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Mobile app is generally great. I have a few small tweaks I'd make, but overall it does what I need it to do well.

The 1:1 functionality is used throughout our company & I love that my reports can see the notes that I take in our meetings.

The high fives are great for lightweight feedback. An iOS widget would make it even easier.

The weekly reports are easy to use.

Cons: There honestly isn't much. I don't do any of the setup for surveys & admin of our account, so I can't speak to that. I'm only just now getting direct reports, and so far, it looks useful from that perspective.

Once in a while (that I can't specifically remember right now), the interactions are a bit awkward or not where I'm looking for them. But they're not so bad that I give up.

Overall: I'm a huge fan & have recommended it to many, many folks at other companies.

It is a quick and easy tool that helps me stay in touch with others in my company

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it really helps you think about what your week to week really does look like, what you've done, what you want to do, and what has been holding you back. This is great for months down the line when you want to look back at your past accomplishments.

It also really helps keep others in your company connected with what is going on when they might not be involved in your day to day. This way everyone can be better informed about decisions and allocation of time and energy.

Cons: So far I've not really found many cons as it does what it does. I think the hardest part is really making sure to get in the habit and our company really had to come together to say "We're going to do this every week, without fail."

Once everyone is onboard, it really shows.

Overall: It is a weekly diary that I use for both myself and my manager so that we both know what I've done and what I want to do. Sometimes it is hard to remember what accomplishments you've had down the road, and this way it is all on paper.

Capterra loader

Great product..going to get even better

Dec 14, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It's intuitive, heading in the right direction on how 1:1, feedback and performance reviews should happen. They are continuing to build on the product and releasing new features regularly. I didn't find many products like 15Five.

Cons: There are still some bugs however their customer support team is absolutely outstanding. Some of the workflows can be a bit confusing (1:1 under 'my teams') however it sounds like these are being figured out. No Android app functionality at this time.

Vendor Response

by 15Five on December 18, 2017

Amy,

Thank you very much for writing this review! We value every single piece of feedback. I'll be sure to let our support team know about your message. They'll be delighted to hear it :)

Speaking to your point about where 1:1's live I understand it's clunky to find that now. We are building a 1:1 tab completely on its own at the top. Coming soon!

Hoping to release an android app in 2018. Thanks for bearing with us :)

Just want to thank you for the candid review. We appreciate it! Let us know if you have any other feedback.

Sincerely,
Priscilla Zorrilla
Customer Success Manager @ 15Five

I really really love 15Five. We have it set up for bi-weekly reviews, and high fives!

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The high five-ing system, definitely! It is really rewarding, especially once the entire company is on board and and sending out public high fives appreciating and acknowledging people for their hard work!

Cons: Hard to pinpoint anything, I probably don't use the full set of features (am not an administrator). Maybe it's lacking some more statistics around top highfiver, most appreciated. Would like to see some new features there, e.g. "most appreciated this month". The reason being that our product and engineering team got a head start on using 15Five (before the rest of the company caught on), and so we're always at the top.

Overall: Capterra or 15Five? Sorry, this isn't so clear!

Capterra looks like a reasonable survey system, however please know that the star system is not usable on both iOS mobile or tablet (was using an iPhone 5S and iPad Air).

Great Communication Tool!

Jan 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I've been able to express topics that I may not have been able to put into words as well as keep track of my progress somewhere where my manager can see it, so I am not doing double the effort somewhere else.

We really like how you can send someone a summary of a conversation for them to see then it can be edited or replied to in case there are any discrepancies.

Cons: The ONLY thing that would make it easier would be if action items in our con1s would automatically be added or give you the option to add to the next 15Five in the same way that your goals can be pushed to the next week.