Who Uses This Software?

Managers, Directors, VPs, and C-level executives at progressive organizations.


Average Ratings

45 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    Save 20% when you pay annually.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • 15Five
  • www.15five.com
  • Founded 2012
  • United States

About 15Five

15Five is a leading employee engagement and performance software company with over 1,100 customers, including Citrix, ShoreTel, HubSpot and JustFab. Through a lightweight weekly check-in, 15Five delivers a full suite of integrated tools, including continuous employee feedback, objective tracking (OKRs), pulse surveys, and peer recognition.


15Five Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

15Five Reviews Recently Reviewed!

Great management resource

Nov 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the actionable items to track 1:1's so that my team and I reference the same listing and that it carries forward to the next meeting. I don't have to keep track of a spreadsheet or paper with notes. It is all there for me.

Cons: The OKR's can be clunky when wanting to see all the different inputs into a departmental or company goal. It would be helpful to see the direct links in a better way that is more easily digested.

Overall: Organizational tool to keep my team moving towards their goals and ensuring we are offering a culture that matches our values.

Vendor Response

by 15Five on November 14, 2017

Hi, Thanks so much for the review. Really glad you are benefiting from the new 1:1 agendas! One a separate note, I'm sorry you are having a bad experience with OKRs. I wonder if you are referencing our old OKR feature that was always in beta and never fully developed (it is indeed clunky). In its place, we created a new fully-fledged Objectives feature. I'd be happy to share more if you'd like to send me an email. I want you to have a great experience with every aspect of our software so please do reach out. Even if it is the new Objectives feature you are referencing we'd love to hear how we can improve. Thanks again for the review. Have a great day! Sincerely, Priscilla Zorrilla 15Five Customer Success Manager

An easy-to-use tool that makes it simple to do what every manager should be doing already.

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Ease of use for the person filling out the report- it's simple and helpful for them, as well as the manager. That makes it quality content, and not just white noise or another thing to check off the list.

Cons: Sometimes challenging to rearrange questions for different groups/individuals. They have a system in place, but I don't personally believe it's the most user-friendly. It can be confusing and unintuitive at times.

Vendor Response

by 15Five on November 10, 2017

Hi reviewer, Thanks so much for the review. It's great to hear you find 15Five simple to use (one of our values!) and that it's helpful for managers and employees. I'm sorry you are having issues with questions. Questions are a bit tricky and I admit it's not the most user friendly part of our app. We always strive to improve. If you have suggestions or get stuck on anything please email our support team support@15five.com. We love customer feedback - good and bad. Thanks again and have a great day! Priscilla Zorrilla 15Five Customer Success Manager

I use 15 Five for tracking my daily activities, tracking my 1 on 1s with supervisors and my goals.

Jun 22, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: 15 Five is very easy to use. Your daily activities are easily tracked like maintaining a diary. You can tag people and send High fives or kudos, like instant appreciation.

Cons: I believe the user experience can be improved a bit. The overall page load and performance needs a little improvement.

A fantastic tool for gathering insight into your team members and getting their feedback.

Jun 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Every week it automatically sends each team a reminder to submit their 15 minute update, which is dead easy to use. The built-in questions are great, but yuo can submit your own. Everytime I thought of something new I'd like, I discovered they'd already implemented a solution in the software flagging comments for later follow-up, commenting back to the team member inline, passing a comment up to my superiors for them to see, etc.

Cons: Pretty much just the pricing structure for a startup. I'm sure the pricing is fair (similar to Slack), but it is tough to swallow at this point with our company. I am looking forward to being able to afford the software as a company, because we've seen awesome results using it.

Overall: I got deeper insights into where my team members' heads were at, what challenges and success they were having and what I could do to help. Additionally, I got this on a weekly basis. 15Five made me feel more connected to the team and their work than ever before.

It is a great tool keep track of your daily activities

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tagging user feature is nice. We can give kudos to fellow users.
Instant feedback is the best one I have encountered till now.

Cons: The user interface is a bit clumsy and I think it can be improved.
We should try to improve the site's performance as well and improve the load time.

Exactly What We Need

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use combined with the features make this a fun tool for leaders and team members alike.

Cons: The only con is working in all the cool features as a new user. We want to use it all right now, but also need to grow into some of these features.

Overall: Company culture is one of the most important parts about working for our company. This tool not only helps us reinforce our culture, but also keeps team accountability fresh and current. Recognition, reinforcement, and motivation is crucial and 15Five helps us do that so that it's an engagement opportunity, not a weekly obligation. Love the new features added and look forward to the new tools as this seems to be growing at the same rate as our own organization.

Recommendations to other buyers: The people, the technology, and the dedication to employee engagement is unparalleled in this space. Sign up if you're company knows they need more of this or need to refine their current processes.

We love 15Five

Mar 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We are big fans here at Vend of 15Five.

We use the software internally primarily for facilitating great conversations between managers and their direct reports. We have high engagement with the product across the company in all of our offices and all of our departments, with some of our executives even going as far as sharing their love for 15Five on Twitter. We also use the 'high fives' feature as peer to peer recognition, and the uptake of this across the company is also impressive. We are starting to experiment with other areas of the product now too (the OKR feature mainly) and everything is looking positive so far.

The real stand out for 15Five is their amazing customer service - they always respond quickly with helpful responses, and everyone I've spoken to in the company is extremely lovely and personable.

We've been working with 15Five for about two years now and have only had great experiences. Two thumbs up for the product, the team there and their continuous innovation!

As a user, I absolutely love it.

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Culture builder
Ease of use
Cute UI
Takes up none of my time

Overall: I have no experience with the admin site of this program, but as an employee - it's fantastic. I can connect with my manager asynchronously, and recognize my coworkers for the amazing work they do every day. They can give me high fives too! It's a huge value add to the cultural aspect of our remote company.

replaces hours per week of status update meetings

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: 15five:
- Replaces hours and hours of mind-numbing status update meetings.
- Great for inter-departmental communication - people feel more in touch with what's going on.=
- Helpful for week-to-week ongoing feedback, instead of things "building up."

Meaningful product

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Discovering 15Five allowed me the mechanism to focus on how I can best develop my team along with my own leadership skills. Achieving business results has a human dimension that organizational leaders must embrace and 15Five allows me to create the type of culture that drives the desired results and meaning in what we accomplish as a team.

Great program

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very customizable and great for boosting morale. The high fives (getting to encourage and receive encouragement from my team) are, of course, my favorite. It's great for my team because many of us work offsite, so it allows for a weekly safety net of communicating any random information that might otherwise be forgotten throughout the busy work week.

Recommendations to other buyers: I have my notifications set up for reminders the day before and the day of the due date, and that's just perfect.

Super useful tool

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We have been using 15five for a few years at our church and it has been very useful. We use it to stay connected with our ministry leaders and give them a chance to voice opinions to their direct report in a simple and easy way. As the leader of the organization, I feel like I have a much better understanding of what's going on in the organization and how to lead it and the leaders effectively.

High five for 15five!

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Easy interface
- Great customer service
- Enforces accountability
- Creates a space for communication and continued company culture
- It's quick

Cons: I'd like to see analytics and suggestions from it. More company surveys and numbers offered--quizzes or other interactive components that would allow our team to have deeper insight into our employees challenges, happiness or frustrations.

Overall: Our team uses 15Five to communicate ideas, wins, and identify issues. Especially as our offices expand and our team grows, it's been wonderful to have a tool that holds accountable and provides some continuity across the board. We've also been using it as reinforcement for training so that our new members can reiterate important information. Our account and sales teams are able to share big wins and improvements and our team supports have tools to gain insight they might otherwise miss. Our company participates in profit sharing and the "High 5" feature allows me to see who I've consistently been praising and for what reason--allowing me a more educated recommendation.

Recommendations to other buyers: Be strategic in your questions! Use this as a means to create another layer of introspection and self-reflection or reflection on work and tasks. Have your team leaders use it as a means of transparent communication and continue conversations outside 15Five.

Vendor Response

by 15Five on January 18, 2017

Brittni, Thank you SO MUCH for the fantastic review! Your advice is spot on about being strategic with questions. Also, we have analytics! It's one of the big features we released in 2016. I'll connect with you separately with more details. Thanks for being our valued customer! High Fives all around! Priscilla, 15Five Customer Success Manager

15Five @ The University of Auckland

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, clear communication with team, great support from 15five, and even the blog posts have given us really useful insights!

Cons: It requires real commitment, you must prioritise and make time for the team particularly if you have a ton of direct reports.

Overall: 15five has been awesome to improve our staff engagement. It's helped me as a leader keep tabs on what's happening across a broad group of people, and know where I need to focus my effort and provide support.

Very impressive employee engagement platform

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, easy, impactful

Cons: Nothing

Overall: I have really enjoyed embedding 15Five into our business model. The entire company bought in very quickly with the simplicity of implementation and the power behind the processes it supported. We really needed a better way to give internal feedback and receive feedback from our team members and this solved it beautifully. The recent release of objectives and key results was a perfectly timed surprised that got us all rallied behind 15Five yet again. Great platform!

Recommendations to other buyers: It's quick to implement and empowers the voice of your internal staff. It's easier to share feedback with others when you can write it out and give it sufficient thought, especially when it's constructive feedback.

15Five Review

Dec 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: 15Five is an employee engagement software. My department uses this software to perform 1-on-1's. It allows the supervisor to get a holistic understanding of how their employee(s) is doing week-to-week.

It comes with stock questions and areas for custom questions. You can make adjustments each week depending on how your employees are answering the questions. Quantitative responses can also be required which will highlight trends over time.

I found this most useful as it helped drive conversations during 1-on-1's and more importantly helped facilitate more engaging/thought-provoking conversation rather than just having generic status updates.

Super Easy and Valuable

Dec 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Communication with off-site supervisor has been invaluable. The software is very easy to use and has significantly improved my performance and accountability to important metrics, along with improving my supervisor's and my relationship and ability to help or reach out to each other.

Easy to use and communicate with my manager

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love using it as an employee, easy to communicate with my manager and fun to try and keep the streak going.

Good use of money

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use 15Five for our employees and find that it is a very helpful tool to get feedback and provide feedback. We use it in every weekly one-on-one meeting. Solid bang for the buck

Helpful tool for teams

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: My team uses 15Five so that direct reports can communicate with the team leader every week. It's great for creating a feedback loop every week to gain insight on:
- Big rocks
- information that needs to be shared
- How people are doing
- How people are growing

Also, it's great for encouraging teammates.

I would recommend to others for sure.

Great tool for setting goals and keeping managers informed

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, good page layout, good customer support!

Cons: Sometimes fields are required where I don't have anything to report in that category for that week.

Overall: I like 15Five because it provides a week-by-week snapshot. I can set goals, track my progress, give shout-outs to other team members, and look back through previous reports. It's REALLY simple to use, and the mobile app is very good too.

Recommendations to other buyers: Solid mobile app makes it even more accessible.

Vendor Response

by 15Five on December 14, 2016

Amy, Thank you so much for the fabulous review! You can set optional questions. That way, your not required to put something in the field where you don't have anything to report in that category for that week. I'll connect with you separately on what features / functionality you'd like to see in 15Five. Striving for a 5/5 in that category! Thanks again :-D Priscilla Zorrilla, Customer Success Manager, 15Five

Great reporting tool

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: My team and I have really enjoyed 15five and it's ease of use. Only downside is I think it is a tad bit on the pricey side for what it does (at least considering our meager higher ed budget), and to get the really valuable quant features are an extra cost. Still, I think it is the best internal reporting tool on the market right now.

Easy to use app for giving your teammates a high five and let everyone else know about it.

Nov 11, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The slack integration. High Fives given are posted to a Slack channel for the whole team to see.

Cons: For me, it can put distance between team leads and team members. Instead of talking face to face, you are sending them a report on how you feel, and what you hope to achieve. I think it is a very inhuman touch to management, but I understand that it is useful for team leaders that tend to be very busy, and don't always have bandwidth to have these types of conversations during work time.

Overall: For Team leads, managers, and executives who are usually very busy people 15Five is a good tool for gaining employee insight. For employees and team members, it is a good way to spread praise to your fellow co-workers.

One of the best Company Culture and Team Pulse management tools.

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. No serious training required.
Lots of great features.
Simple and effective.

Cons: Would love for it to build OKRs management as well along with performance reviews mechanisms.

Overall: Without 15Five I'd have no idea what my whole company was thinking and no way to record their thoughts, ideas, feedback and act upon it.
We could do this via email or google docs but that means a lot of operational work to maintain docs and data and no clean way of providing two feedback or conversations.
15Five takes away all the headache and through a wonderful product delivers a simple and effective way to stay in touch with your team's pulse and culture and really act on great thoughts, conversations, feedback. Everyone should be using it.

15-five Quick and Easy to use!

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Questions that require a meaningful answer. It's not a quick yes or no answer based system

Cons: Depending on the supervisor or manager there could be too many questions to be answered.

Overall: 15-five asks the right questions! So it's easy to get a solid and meaningful response from employees. Questions about job and life help you stay connected to them in a personal way that shows you care.

THANK YOU 15FIVE

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Its the little things...like it remembering my password and not making me change it monthly; sending me reminders, and having such easy prompts to get to the meat of what I need to tell my CEO. Truly helpful to keep me moving forward when I can be drowning in to do lists and not seeing that I have made progress!

Comprehensive and fun!

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, no need to maintain software or data.

Cons: Nothing at the moment.

Overall: I am a remote employee, so 15Five helps me in a number of ways - first it helps me keep my manager abreast of what I have been doing all week; second, its sharing features helps me keep in touch with what my colleagues are doing; and finally, it serves as a written record of what I have accomplished that quarter or year. Status reporting sounds easy and almost trivial, but having jerry-built a system using Google forms in a previous job, I know there are quite a few challenges. 15Five provides a comprehensive system and manages to make status reporting fun. Also they are quite responsive and are always on the lookout for new feature suggestions so they can improve their system.

Recommendations to other buyers: No.

For quick-n-easy 360 degree company feedback, this allows you to keep your finger on the pulse.

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Everyone communicates differently; some more verbally, while others have a tendency to write more than they speak. When using this in combination with your regular team touch points, you can preload important questions for the week, gauge morale and frustrations, plus get a sense of where employees find the most reward.

The responsiveness of the 15five team in dealing with issues, feedback, or simply a question, is quite high, and always friendly.

The web interface is quite fast, smooth and simple to use.

Easiest Way To Get Weekly Feedback From Your Team

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, lots of features, not expensive, good customization, fantastic support

Cons: None

Overall: I love 15Five! It's a great way to hear how my employees are doing and communicate my successes and challenges to my manager. For such a simple function of feedback, it packs a ton of well-designed features. For example, I love that I can pass things up from my employees to my manager, which is a great way for employees to see their comments be heard by those higher up in the organization. I wouldn't want to manage my team without 15Five!

Helps to cultivate a habit of sharing and receiving feedback

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use
No training is required to begin using
Simple on-boarding
Effective reminders
Once again overall UX is great

Cons: Nothing much,
May be pricing would be a concern for some emerging economies like India
Other language support also can be a concern

Overall: Most of the prevailing performance appraisal methods are designed for the earlier way of working, non existing jobs, and most importantly not for the Millennials. So what else we can do? This is a question many forward looking companies must be asking and the answer is 15 Five.

When somebody is not performing, we need not wait for a quarter or a half year or a year to find that the employee is not performing and to arrive at a conclusion that he/she require improvement. Real time feedback is what we require to improve the performance of any employee. 15 Five is really helpful to solve this problem and recommend for any organisation with a will to keep their people happy, productive, stay relevant in their business.

Recommendations to other buyers: Stay simple, please do not add more features and make it complex Explore more ways to scale up and achieve hyper-growth Wishing you guys the very best !!!

Great product

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use and helps with communication

Cons: nothing

Overall: 15five is a great communication product for small to large businesses. It helps individuals to express themselves by prompt questions and suggestions.

15five as a product

Oct 10, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I used 15five for a couple of years, here are my thoughts:

PROS
- Very easy to get acquainted to/ use
- Great UI
- Would get you thinking prior to your 1:1
- Facilitated great conversations with managers when completed

CONS
- Took a lot longer than 15 minutes to write and 5 minutes to review, which sometimes discouraged me or my manager to complete

Overall I think it could be very valuable for companies especially if a lot of employees/ managers are remote, but we didn't really have that and our folks usually sat across/ next to each other so they were already talking to their managers on a regular basis.

Vendor Response

by 15Five on October 11, 2016

Anjali, Thanks so much for your candid review of our product. We appreciate it! Regarding your CON on how long it takes to fill out - I hear you loud and clear! To avoid the time suck, we advise asking 5 questions or less. Another best practice is to leave a 15Five tab open on your browser and fill it in throughout the week. That way your 15Five is practically done by the time it's due. I hope this has been helpful. You can reach out to our team with questions ANYTIME!

15Five takes more than 15five to complete!

Oct 06, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I absoluately love the concept of 15five. In my head it sounds great - you update your manager, takes 15 minutes of your time, your manager can comment and you can always be synced! It definitely provides another channel of communication with your manager which is very useful. My manager and I would use it guide our 1:1 meetings by creating a list of topics we want to discuss which was good.

I think the interface and user experience is great for the tool!

The problem i found with 15five were the following:

- It usually took way more than 15 minutes for me to complete my review! The questions we set up were open ended so in order to add detail and value to it I really had to take time to think about what i wanted to write and say.

-the questions are repetitive. Which they do offer you to change your questions - but it seems like a lot of work to do on a weekly basis.

-questions should be rotated

-Questions should be more quantitative for example rate 1-10 how are you are feeling etc...

- I don't know how much value our managers actually got out of 15five. It worked for some teams/groups and it didn't for others.

Their customer service is excellent and we even met with their team 1-2 times a year to discuss how we can make our usage better. Overall it was a good tool that we used, but I think overtime we just grew out of it.

Vendor Response

by 15Five on October 06, 2016

Shivani! Wow so grateful for the review. Thanks for your candid feedback. I totally hear where you are coming from on the "time suck". We've come have some new features to help address these issues: -First let's look at deactivating repetitive questions. That will cut down on the time it takes to fill out your 15Five. Click the little pencil icon next to the duplicate question and click "deactivate". A simple change that will go a long way for everyone! -We have a Question Queue that will help you save time managing questions. It's an auto rotation of questions so they are kept fresh from week to week without the manual labor. -We have metrics for quantitative questions! Results are pulled into dashboards so you can get a quick glance on any topic you want to measure. I'll reach out separately to be sure I've taken care of all your concerns. Hope this is helpful! Thank you again for the review!

15Five is a great way to maintain connection

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: 15Five has been an invaluable tool for myself and my team as we've scaled from 4 people to 20 people over the past few years. It allows me to stay aligned with new team members who come on board as well as help track progress week over week. It also creates a baseline of shared information that, depending on someone's communication style, might otherwise be difficult to facilitate. I also love the High Five acknowledgment feature for people you'd like to thank for helping you that week.

15Five completely changed the way we lead our team

Jul 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - It's easy to use week-to-week and serves are our "meeting space"
- The use of "repeatable questions" has allowed my team to evolve from conventional performance management solutions to an ongoing discussion of each associates performance
- The visuals in the Dashboards allow me to display to the rest of the organization how my team is trending and continues to get the chatter going with other teams who don't (yet) use 15Five
- The OKR feature allows us to coach our team on ensuring that they are trending well towards both their professional and personal goals

Cons: - I still struggle with the Question Queue, but have developed my own work-around to deal with that
- I wish that associates were not allowed to see other responses before submitting their own each week. There are some on my team that seem to look at other responses before submitting their own
- Associates should not be able to submit their responses before a pre-set date. My team is supposed to submit on Monday mornings. We are trying to drive a culture of reflection on Monday's before starting the week, but often they submit early (like on the weekend) - which has caused issues of them submitting before new questions rolled in.

Overall: I signed my team up for 15Five some time ago, hoping that this software would somehow tell me the questions I needed to ask to help them grow. When we first started our journey, the suggested questions quickly ran out, though! This was actually a great thing, as I could see the potential value, but now I needed to develop my own questions. This has been a MASSIVE recognition - software can't tell me what to ask my team, but it sure can help me create a culture with my own questions! We use 15Five to manage a nationally-disbursed Field Team of 27 associates, and routinely have extremely high satisfaction within the team. Just last week, I sent out a survey to the team to rate their managers on 8 key indicators (including 15Five interactions) - the result was a 97% favorable rating across all 8 KPIs. There's a lot that goes into that high rating, but 15Five is the glue that holds us together!

Recommendations to other buyers: My biggest piece of advice is simple - realize that this is a GREAT tool to help you manage performance, but how well it works is down to how focused you are as a manager at growing your team. 15Five is not a magic elixir that will solve your team's woes. I estimate that I spend about 20-25% of my week actively engaged in 15Five, from conceiving new questions based on responses I see to actively responding to the team's answers. Using 15Five to modify your team culture is an intentional activity that is well worth the time - but you have to be willing to spend the time to do it!

15Five is a great resource to promote employee engagement

Jul 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything. It has improved our open door policy by giving us another outlet for effective feedback. Also, the 15Five team is always looking towards improvements; inspiring to see that.

Cons: It took longer for me to learn how to use it effectively. That was my own personal struggle. When presented with this service, I just wanted to hurry up, fill it out and get through it. I now know how to manage my time, fill it out a little bit here and there so I am not rushing to finish it at the end of the week. Maybe a stronger emphasis on filling it out little by little thru the week so the client isn't doing what I was doing at first and rushing to finish it with out providing efficient responses to the questions.

Overall: One of my first questions in my 15Five, which I still see on occasion is a three part question. What are you proud of this week? What are you stressed about? What can we do to relieve these stresses? I always have something I'm proud of. For me, the challenges come from what am I stressed about. I introduced my newest management to a typical day for me, and she felt there were many times I should be stressed. She helped me to find those portions of my day, and take on some of the extra responsibilities so I was working at the same level of efficiency throughout the whole day. To be specific, she took on some of my start of shift responsibilities, as I am limited to how long I have to prepare. Also, she took on some of my preparation for on boarding the new hires I receive. And lastly, she rescheduled some of my pickups that were always coming at the same time at my end of shift when I was trying to multi task and finish our data input. I was working through all these challenges and not even realizing that I didn't have to until I had 15Five to effectively communicate where I could use an extra hand.

Recommendations to other buyers: Fill it out little by little thru out the work week. Filling it out at the end of the work week means you may be rushing, and excluding beneficial information in your responses.

EFFICENT!

Apr 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This super easy tool helps me give relevant questions to my team to know how their work is coming along from week to week.
With this tool I can monitor the wins, coach them through any problems and squash any issues that may be trying come up before it becomes a major issue.
The biggest help this tool has been to me is that it helps me catch things early, even with projects. If it looks like a team mate is going on a rabbit trail I can catch it and lead them back to the path! :)

15 minutes a week to update team of problems or progress.

Mar 16, 2016
3/5
Overall
5 / 5
Ease of Use
2 / 5
Customer Support

Comments: It only takes 15 minutes of your time. The 4 or 5 questions asked keep your boss (in our case) or your team updated on what progress or what problems you've encountered this week.
It really makes it easy to weigh in on obstacles, hindrances or just plain lack of motivation (if that's what you wish to share...with your boss (?!) to your progress on progress.

The only problem I've seen is in the metrics. We've recently switched from weekly to every other week a set of questions. In doing so, my "On Time Completion" rating has sufferred. Evidently 15Five never "got the memo" that questions are only being asked half as frequently. It dings me for not answering questions that were never asked.

Awesome tool

Mar 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: It is best tool to showcase your work to manager and your employees.

Awesome collaboration tool

Mar 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Our team loves using 15Five to stay in touch. It's a great way to provide feedback between managers and employees, especially if you're part of a larger team that doesn't necessarily meet everyday.

15Five is Great!

Nov 02, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love 15Five -- I think it is a really great app and tool for teams. It allows for easy manager to employee communication and feedback and keeps ideas for improvement flowing.

Pros: The customer support is great and the website/app is really intuitive and easy to use.

Cons: There could be a bigger list of questions.

Perfect for Remote teams

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: At Timely we are 100% remote and it's easy to go weeks without sharing info with your team members. We have created a number of regular tasks which assist with this process and 15five has been one of them. It is quick and easy to use and creates a regular weekly report for you, your manager and your reports. Takes 15 minutes a week and helps to identify issues going on within the team so things don't go unaddressed. It's bee a great tool for us.

Pros: Easy to use, quick, great conversation opener.

Cons: The questions to ask get repetitive.

Nov 02, 2017
2/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Apr 30, 2017
1/5
Overall

Aug 01, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money