# Page 2 | 15Five Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is 15Five the right 360 Degree Feedback solution for you? Explore 895 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140437/15Five/reviews --- 15Five 4.7 (895) [View alternatives](https://www.capterra.com/p/140437/15Five/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of 15Five ## Showing most helpful reviews Showing 26-50 of 895 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TK Tommye K. HR Generalist Non-Profit Organization Management Used the software for: 1-2 years ### "HR Generalist" March 12, 2026 4.0 We have had a great experience. I would recommend this product to others. We have found it very easy to use, great insights, easy reporting, and we valued the high fives. Pros 15Five provides great insights for organizations. The insights it captures for annual reviews, 1:1's, turnover, etc are all very helpful when making decisions within the organization. Cons The value for the money we were paying was not worth keeping 15Five. We found other systems that could do similar enough things without the insights for a lower price. Review Source Matt S. Activation Manager Entertainment Used the software for: 1-2 years ### "A Great Kudos Platform" February 24, 2026 5.0 It was great. Very easy to use and learn and all of the performance reviews were simple to submit and it was clear how it would work. Pros The high five system was such a fun way to recognize employees across a very large business. I used it with Playfly and it was such a great way to engage with folks across platforms Cons It was segmented out from our HR platforms and only used for certain instances like the high five system or performance reviews. Review Source NO Nick O. CEO Media Production Used the software for: 1-2 years ### "Horrible customer service" July 16, 2025 1.0 I was automatically charged again for another year and when I reached out to their team notifying them that I'd like to cancel as our company could not use it nor afford it they sent me a link to their master services agreement. One thing is what a company is legally obligated to do, another is what makes for great customer service. Even a partial refund would have been acceptable but they were unwilling to do so. Pros Their mobile app is convenient and theoretically it works for larger teams. In fact, I've found value in the product working at a company with over 100 employees. However we are a small company and are able to manage employees easily and openly without software as an intermediary. Cons Their billing is far too expensive and they were unwilling to provide any refund despite not using the product for a year. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing 15Five I had used them in the past and wanted to have a similar experience. Unfortunately it was not of value for small teams. Review Source JD Justin D. Senior Manager II., Talent Acquisition Management Consulting Used the software for: 6-12 months ### "Top-Tier Reporting, but Leaves a Lot to Be Desired Outside of That!" February 11, 2025 3.0 Overall, I think the reporting is top-tier rivaling that of Workday Peakon and other well respected performance management platforms on the marker. However, the repetitive survey questions over time, coupled with the simple nature of the reward/accolades "high five" feature caused our engagement numbers to do down drastically and what lead us to make the change to Teamflect. Pros The best feature is far and away, the reporting and analytics offered by 15Five. The robust amount of date you can access and generate actionable insights from is well worth some of the pitfalls you experience. Cons While you are able to choose from a library of preselected questions for your time-triggered surveys (we did 2x month,) the questions begin to become repetitive over time. This caused a sharp decrease in engagement scores after 7/8 months. Alternatives considered [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[Motivosity](https://www.capterra.com/p/147912/Motivosity/) Reason for choosing 15Five Reporting capabilities and ease of use were our main drivers Review Source SS Sarah S. Project Manager Education Management Used the software for: 6-12 months ### "15five Review " April 10, 2025 5.0 My overall experience has been great! I love the integrations and collaboration opportunities it offers. Pros I like that I am able to connect with all members of the company I work for and receive and give high fives. I also love that it is a one stop shop for manager check ins and reviews. Cons It can be a bit hard to learn but once you get the hang of the platform it is very user friendly. Review Source SN Susan N. Sr. HR Specialist Automotive Used the software for: 1-2 years ### "Good Performance Review Platform" April 28, 2025 3.0 Pros This platform helped with our annual performance reviews. It had the capability to do 360 reviews and keep certain questions anonymous. Cons The price point was very high for what we needed to use the platform for. It provided year round performance management but we only needed it for year end annual performance reviews. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing 15Five 15Five was more user friendly and had more functionality. Review Source LL Lance L. Service coordinator Internet Used the software for: Less than 6 months ### "Robust feat driven growth!" November 1, 2025 5.0 Fantastic overall i would tell anyone to use this at their company it makes following who to promote the easiest! Pros Its ease of use and fluid ability to allow all departments to use this for user growth and promotions Cons I think if people are not trained correctly it can be cumbersome. Howeever very useful and helps promote doing good work Review Source CL Chrysa L. Digital Manager Marketing and Advertising Used the software for: 1-2 years ### "Best Tool for Goal Tracking & Feedback" October 24, 2024 5.0 I use 15five to fill out a weekly survive for my manager to review and then on the flip side for me to review my strategist's check in. We use it to see overall vibe, priorities, and check in on goals and objectives. Pros Makes it really easy to track my own goals and progress as well as across the team. Super helpful format to have check ins with my mentee. Cons The interface isn't the most intuitive at times and I have to click around to get to where I want to go Review Source AC Alex C. Customer insights Financial Services Used the software for: 1-2 years ### "15Five review" October 4, 2024 4.0 Good but for certain periods not as regular as the service wants Pros 15five is great for setting my objectives and monthly 121s with my manager to check in Cons Asks for a weekly update when realistically there isn't the time for that many check in Review Source AH Aaron H. Sales and Inventory Analyst Consumer Goods Used the software for: 2+ years ### "15Five will give some great insights!" August 23, 2024 4.0 Very good and easy to work with, dashboards and department data are easy to navigate, and gives us solid conclusions to help improve our HR dept and business Pros I like the data you get from 15Five, and the consistency of the questions to get significant data to make business decisions over time. Cons I don't feel like it does an amazing job of adapting to the different sizes of departments. Feel like the data works great for larger departments, but harder to get reliable conclusions from smaller departments in our business. Review Source JS Jacob S. Operations Director Religious Institutions Used the software for: 1-2 years ### "You Don't Know You Need It. But You Do." June 2, 2022 5.0 15Five has been a benefit to the culture of our team and leadership development. However, because of the cost, we frequently find ourselves asking if it is still worth it. Pros 15Five is a compelling tool that bundles individual performance measurement assessment with team-wide positive feedback. It makes it easier to build healthy rhythms and checkpoints into the culture of your team. Cons 15Five is on the expensive side, especially when you consider how many organizations are now repurposing free or low-cost project management software to measure employee performance. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We used to have employees send a weekly email with a spreadsheet attached. In that spreadsheet they would answer questions about their work/performance/growth that week. (As you can tell, this process was extremely clunky. 15Five is a night-and-day difference.) Review Source MS Mark S. Hr lead Religious Institutions Used the software for: 2+ years ### "15five - its a great line manager tool" April 29, 2023 5.0 Fantastic. Customer service is impeccable Pros We love how it helps to develop our line managers and give a easy to use tool that helps give consistency, but allows individuals to express themselves. Cons Nothing significant that its missing at this point....if it integrated holiday booking and document saving that would be amazing...oh and a place to hold a role description doc...but thats it. Other than that. Outstanding. Reason for choosing 15Five It fitted our culture better Review Source VR Verified Reviewer Professor Education Management Used the software for: 6-12 months ### "Best Employee Engagement Software " March 13, 2022 5.0 I my opinion its an excellent employee engagement software. It includes all the relevant functions and features that a employee engagement software should have. Like- 360 feedback, performance review management, one on one meetings, etc... The price plans of 15Five are also reasonable. I personally like the software very much. Pros Few things I like most in the software is ... Its easy to use. It provides Mobile control, I can use the services by my smartphone also. One on one meetings. Foster productivity and communication. And the most helpful and intresting feature I like is , it provides customisable templates. Cons Few things that the software should improve ... It sends to much emails. Which is actually very distracting and irritating. The software should include more features at management level Review Source CH Chris H. Technology Diretor Health, Wellness and Fitness Used the software for: 2+ years ### "Proven to help improve team performance and growth at 3 companies!" April 28, 2020 5.0 My first experience was as a user and I remember getting the invitation to join and I was like, "Great, another HR tool." Once I got in there and learned about the 15Five mantra, I immediately loved it and started to take over ownership and expanding it throughout every organization I have worked at since. As in my Pros section, I have seen every team that adopts 15Five grow from the individual and up. Pros The "annual review" and the like are very invaluable to the individual and become an exercise in repetition. 15Five takes what that same concept tries to accomplish and incorporates it into smaller, admin defined spans. With each \[bi\]weekly 15Five, the Team can focus on their priorities and align them with the overarching objectives/goals (individual, department, and/or company-wide). As a result, the growth path is managed at early stages and progress is recorded throughout the process to document each team member. I have used 15Five at 3 companies and have seen my teams improve within a short period each time. It does take effort but once it becomes the norm, progress just starts running! Cons There are always going to be features that are wanted and/or desired in any software. 15Five has a lot right out of the gate with a lot of the features I would have liked to see now in production and currently getting worked into my setup. I honestly don't have anything negative regarding 15Five as a software nor as a company. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing 15Five BambooHR is a great tool for HR but their review tools are the same old annual review and goals that don't get to the granularity that 15Five does. This is where the magic happens. Review Source SM Shane M. Manager, Field Services Group Management Consulting Used the software for: 2+ years ### "15Five completely changed the way we lead our team" July 10, 2016 5.0 I signed my team up for 15Five some time ago, hoping that this software would somehow tell me the questions I needed to ask to help them grow. When we first started our journey, the suggested questions quickly ran out, though! This was actually a great thing, as I could see the potential value, but now I needed to develop my own questions. This has been a MASSIVE recognition - software can't tell me what to ask my team, but it sure can help me create a culture with my own questions! We use 15Five to manage a nationally-disbursed Field Team of 27 associates, and routinely have extremely high satisfaction within the team. Just last week, I sent out a survey to the team to rate their managers on 8 key indicators (including 15Five interactions) - the result was a 97% favorable rating across all 8 KPIs. There's a lot that goes into that high rating, but 15Five is the glue that holds us together! Pros \- It's easy to use week-to-week and serves are our "meeting space" - The use of "repeatable questions" has allowed my team to evolve from conventional performance management solutions to an ongoing discussion of each associates performance - The visuals in the Dashboards allow me to display to the rest of the organization how my team is trending and continues to get the chatter going with other teams who don't (yet) use 15Five - The OKR feature allows us to coach our team on ensuring that they are trending well towards both their professional and personal goals Cons \- I still struggle with the Question Queue, but have developed my own work-around to deal with that - I wish that associates were not allowed to see other responses before submitting their own each week. There are some on my team that seem to look at other responses before submitting their own - Associates should not be able to submit their responses before a pre-set date. My team is supposed to submit on Monday mornings. We are trying to drive a culture of reflection on Monday's before starting the week, but often they submit early (like on the weekend) - which has caused issues of them submitting before new questions rolled in. Review Source DR Dane R. Executive Director Education Management Used the software for: 2+ years ### "Some useful features--but be prepared to be nickeled and dimed!" January 5, 2024 2.0 We know that 15Five can easily prorate their charges based on usage because they will do so whenever it suits their interests. However, if you ask them to prorate your usage based on needing to pause 15Five, they will say that it is impossible. They will point to some fine print in their contract. When you consult the contract, the said fine print is actually not there. They will then find a separate fine print contract linked somewhere in their terms. I don't think their greed is actually legal based on principles of contract law, but I don't have the energy to fight their nickel and diming. This is just not the kind of ethics and company principles that you want to work with. I wouldn't touch them with a ten-foot pole. Pros Some of the features were useful, such as the weekly check-in with customizable questions. Cons 15Five's customer service was very poor. If you so much as add a single additional employee for a single day, they will bill you immediately. If you seek to put a hiatus on using 15Five services, they will NEVER refund or credit or work with you in any way. Review Source NA Nik A. IT Manager Dairy Used the software for: 1-2 years ### "15Five - User, Reporting & Management Perspectives" May 25, 2020 4.0 User: A quick and easy way to provide feedback to management. Reporting: Easy to generate reports that clearly show how staff are feeling, and who is making a difference for other staff. Management: Productivity is linked to how staff are feeling, and 15Five quickly and regularly captures this information. This allows us to address any issues before they become a big problem and cost us too much in lost productivity. Also finding time to sit down with every staff member every week to get their feedback is nearly impossible. 15Five solves this problem by being online and therefore able to be completed and reviewed from anywhere and at any time. Pros User: A great tool for giving a quick update on my tasks and projects at the end of each week. Its like a log of my activity, challenges, decisions and outcomes. It is also a good place to raise any concerns & issues. Being online means I can complete my weekly update from anywhere, and at any time. Reporting: The API is brilliant. We have used the API to generate our own reports for senior management and staff that track how we are feeling as a company, the 'High Fives', and how everyone is going with their weekly 15Five feedback. Management: Senior management can quickly get an indication of how all staff are feeling, how all staff are getting on with their work, and who is making a difference for other staff. It also makes it easy to get regular feedback, and that feedback was very useful for annual reviews. Cons User: The software is very good at 'one-on-one' feedback, but most of us work as part of a team and this is perhaps one area that 15Five could develop further. Reporting: Would be useful to have Tags that we can assign for tasks and projects so that we can link them with our timesheet software to capture effort etc. Management: Would be useful to have sentiment analysis for comments on tasks and projects so that we could quickly identify strongly negative and positive comments. Review Source TT Tiffany T. Senior Product Designer Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to Manage Performance and Review Goals With 15Five" June 23, 2022 5.0 Our company and teams are very satisfied with 15Five! Pros The product is extremely easy to use for all types of teams within a company. We were able to integrate it with no complications. The check-ins are a great feature that ensure the right priorities are being focused on. Cons There are a lot of features within 15Five that I do not think we're taking full advantage of as a company! The interface does not make these additional features very prominent so you do have to spend some time to poke around to see what other features there are that may be useful to your team or company. Review Source PJ Priyanshu J. Manager Computer Software Used the software for: 6-12 months ### "Unleashing the Power of 15five" February 2, 2023 3.0 15Five is a powerful and effective performance management tool that can streamline the evaluation process and provide valuable insights into employee performance. However, its high cost and limited integration capabilities may make it less suitable for some organizations. Pros The software has a user-friendly interface that makes it easy to set up and manage performance evaluations.It provides real-time data and insights into employee performance, allowing managers to make informed decisions about employee development.The software is highly customizable and can be adapted to meet the specific needs of different organizations.It encourages collaboration between employees and managers, promoting open communication and continuous feedback. Cons There is a learning curve involved in getting the most out of the software, and it may take some time to master all of its features.The software may not integrate with other tools that organizations are already using, making it less convenient for some users.It is a premium software and may not be affordable for smaller organizations or businesses with limited budgets. Review Source Joshua S. Director of Project Management Services Higher Education Used the software for: 6-12 months ### "Keeps Your Teams Focused - Never A Surprise" January 15, 2019 5.0 Pros 15Five has allowed me to be proactive in manging my team through our weekly 1:1's - getting a clear understanding of my employees' needs as well as their focus from week to week. Having the ability to ask strategic questions - and continually updating and revising them - allows me to get a review of my employees true reflection and state of mind. This has been valuable in so many ways - from how I interact with the employee; how they continue to progress on tasks; and where they're focus is on overall objectives. Being able to publically and privately provide kudos and immediate feedback - which help in the review process - ensures there is never a surprise to either myself or the employee. Cons Allowing collaboration (multiple owners) of an overall objective. You can have a parent objective, and multiple team members assigned to support the objective, but at time required to have duplicate child tasks - rather than having the ability to focus as a group. I appreciate the individual aspects, but being able to work as a group is equally important. Review Source VR Verified Reviewer Controller Human Resources Used the software for: 2+ years ### "Great management resource" November 10, 2017 4.0 Organizational tool to keep my team moving towards their goals and ensuring we are offering a culture that matches our values. Pros I love the actionable items to track 1:1's so that my team and I reference the same listing and that it carries forward to the next meeting. I don't have to keep track of a spreadsheet or paper with notes. It is all there for me. Cons The OKR's can be clunky when wanting to see all the different inputs into a departmental or company goal. It would be helpful to see the direct links in a better way that is more easily digested. Review Source Response from 15Five November 14, 2017 Hi, Thanks so much for the review. Really glad you are benefiting from the new 1:1 agendas! One a separate note, I'm sorry you are having a bad experience with OKRs. I wonder if you are referencing our old OKR feature that was always in beta and never fully developed (it is indeed clunky). In its place, we created a new fully-fledged Objectives feature. I'd be happy to share more if you'd like to send me an email. I want you to have a great experience with every aspect of our software so please do reach out. Even if it is the new Objectives feature you are referencing we'd love to hear how we can improve. Thanks again for the review. Have a great day! Sincerely, Priscilla Zorrilla 15Five Customer Success Manager Giridhar P. Manager, Data Engineering Information Technology and Services Used the software for: 2+ years ### "15Five is a great tool for establishing employee connection, feedback and appraisal." February 17, 2023 5.0 15Five was a great tool to leverage in establishing employee communication and reviews. The tool served its purpose to a huge value and ensured that the investment on the tool was worth it. Pros 15Five helped us with establishing employee's connection not only during virtual period of work but also during physical work hours. The periodic inputs and feedback on 15Five enable the key areas of focus and the next immediate steps to be done by the employee. There are auto notifications when there is any update on it to the linked email. Cons At times, there is no clarity on the update made and a bit tough to locate the exact area. Review Source IC Ivana C. Administrative assistant Research Used the software for: 6-12 months ### "Review of 15Five Features - Excellent! :)" December 7, 2022 5.0 Fantastic, though somewhat limited. Pros I love the organized layout and easy-to-use dashboard, but particularly, the daily goals function. Cons Not much, just unfortunate I don't use it more! :) Review Source TYLER B. Communications Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Was subjected to this - bleh!" November 11, 2019 3.0 I was forced to use this for a while at a previous job and found that it interrupted my workflow, wasted my time, and was generally a nuisance. Pros I'm not going to lie, I hated using this software. It facilitates the kind of micro managing, having meetings about meetings style of working within a team that I hate about non-profit life, and am glad to have left behind. Cons I just never got anything valuable from using this software. I don't understand the need for it, and I found using it to be a giant waste of time. Review Source Response from 15Five November 13, 2019 Hey, Tyler! Thanks for taking time to share your feedback with 15Five - we really appreciate it. I'm truly sorry to hear you didn't have a positive experience with our platform. We certainly don't advocate for a culture of micro-management; rather, we want to help organizations help their people become their best selves. I would love to speak with you to understand how we could have made your experience, and in turn every 15Five-er's experience, better. Would you be open to having a conversation about this? If so, please share your availability and preferred method for me to contact you. Best, Mike Siemasz Sr. Customer Marketing Manager, 15Five CS Courtenay S. Bid Coordinator Construction Used the software for: 6-12 months ### "15Five to stay Alive" September 18, 2023 5.0 I use 15Five weekly and qtrly as check-ins with my team and manager. I submit employee pulse reviews, I engage with other team members in the office through high fives and show recognition where due. Pros I love how easy it is to use and navigate. It helps to keep track of meetings and notes so that we have a reference point for performance. Cons 15Five does not seem to lack much when it comes to features and use. I don't think there are any cons I could share at this moment. 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