# Page 2 | 15Five Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is 15Five the right 360 Degree Feedback solution for you? Explore 895 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140437/15Five/reviews

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15Five

4.7 (895)

[View alternatives](https://www.capterra.com/p/140437/15Five/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of 15Five

## Showing most helpful reviews

Showing 26-50 of 895 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TK

Tommye K.  
HR Generalist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "HR Generalist"

March 12, 2026

4.0

We have had a great experience. I would recommend this product to others. We have found it very easy to use, great insights, easy reporting, and we valued the high fives.

Pros

15Five provides great insights for organizations. The insights it captures for annual reviews, 1:1's, turnover, etc are all very helpful when making decisions within the organization.

Cons

The value for the money we were paying was not worth keeping 15Five. We found other systems that could do similar enough things without the insights for a lower price.

Review Source

NO

Nick O.  
CEO  
Media Production  
Used the software for: 1-2 years

### "Horrible customer service"

July 16, 2025

1.0

I was automatically charged again for another year and when I reached out to their team notifying them that I'd like to cancel as our company could not use it nor afford it they sent me a link to their master services agreement. One thing is what a company is legally obligated to do, another is what makes for great customer service. Even a partial refund would have been acceptable but they were unwilling to do so.

Pros

Their mobile app is convenient and theoretically it works for larger teams. In fact, I've found value in the product working at a company with over 100 employees. However we are a small company and are able to manage employees easily and openly without software as an intermediary.

Cons

Their billing is far too expensive and they were unwilling to provide any refund despite not using the product for a year.

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing 15Five

I had used them in the past and wanted to have a similar experience. Unfortunately it was not of value for small teams.

Review Source

Matt S.  
Activation Manager  
Entertainment  
Used the software for: 1-2 years

### "A Great Kudos Platform"

February 24, 2026

5.0

It was great. Very easy to use and learn and all of the performance reviews were simple to submit and it was clear how it would work.

Pros

The high five system was such a fun way to recognize employees across a very large business. I used it with Playfly and it was such a great way to engage with folks across platforms

Cons

It was segmented out from our HR platforms and only used for certain instances like the high five system or performance reviews.

Review Source

JD

Justin D.  
Senior Manager II., Talent Acquisition  
Management Consulting  
Used the software for: 6-12 months

### "Top-Tier Reporting, but Leaves a Lot to Be Desired Outside of That!"

February 11, 2025

3.0

Overall, I think the reporting is top-tier rivaling that of Workday Peakon and other well respected performance management platforms on the marker. However, the repetitive survey questions over time, coupled with the simple nature of the reward/accolades "high five" feature caused our engagement numbers to do down drastically and what lead us to make the change to Teamflect.

Pros

The best feature is far and away, the reporting and analytics offered by 15Five. The robust amount of date you can access and generate actionable insights from is well worth some of the pitfalls you experience.

Cons

While you are able to choose from a library of preselected questions for your time-triggered surveys (we did 2x month,) the questions begin to become repetitive over time. This caused a sharp decrease in engagement scores after 7/8 months.

Alternatives considered

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)[Motivosity](https://www.capterra.com/p/147912/Motivosity/)

Reason for choosing 15Five

Reporting capabilities and ease of use were our main drivers

Review Source

SS

Sarah S.  
Project Manager  
Education Management  
Used the software for: 6-12 months

### "15five Review "

April 10, 2025

5.0

My overall experience has been great! I love the integrations and collaboration opportunities it offers.

Pros

I like that I am able to connect with all members of the company I work for and receive and give high fives. I also love that it is a one stop shop for manager check ins and reviews.

Cons

It can be a bit hard to learn but once you get the hang of the platform it is very user friendly.

Review Source

SN

Susan N.  
Sr. HR Specialist  
Automotive  
Used the software for: 1-2 years

### "Good Performance Review Platform"

April 28, 2025

3.0

Pros

This platform helped with our annual performance reviews. It had the capability to do 360 reviews and keep certain questions anonymous.

Cons

The price point was very high for what we needed to use the platform for. It provided year round performance management but we only needed it for year end annual performance reviews.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing 15Five

15Five was more user friendly and had more functionality.

Review Source

CL

Chrysa L.  
Digital Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best Tool for Goal Tracking & Feedback"

October 24, 2024

5.0

I use 15five to fill out a weekly survive for my manager to review and then on the flip side for me to review my strategist's check in. We use it to see overall vibe, priorities, and check in on goals and objectives.

Pros

Makes it really easy to track my own goals and progress as well as across the team. Super helpful format to have check ins with my mentee.

Cons

The interface isn't the most intuitive at times and I have to click around to get to where I want to go

Review Source

AF

Alexis F.  
Talent Coordinator  
E-Learning  
Used the software for: 1-2 years

### "Helpful tool for meetings and staying on track"

January 6, 2025

4.0

Pros

I like that I can keep my questions for my manger here. It helps with my visibility as well. I have also changed managers a few times and it's nice to see what each of them has said during my time working with them.

Cons

Would love for it to have some kind of widget where I can make simple updates in slack or my notion page.

Review Source

EJ

Em J.  
HR  
Retail  
Used the software for: Less than 6 months

### "Great but pricy"

February 25, 2026

4.0

Pros

It's been great for keeping my team's goals on track. Plus, the layout makes my 1:1s with my mentee much more productive.

Cons

The pricing is significantly higher than the market value. The also dont have much flexibility in terms of pricing on product offers (6 month vs a year)

Review Source

AC

Alex C.  
Customer insights  
Financial Services  
Used the software for: 1-2 years

### "15Five review"

October 4, 2024

4.0

Good but for certain periods not as regular as the service wants

Pros

15five is great for setting my objectives and monthly 121s with my manager to check in

Cons

Asks for a weekly update when realistically there isn't the time for that many check in

Review Source

KH

Kari H.  
Veterinary Technician  
Veterinary  
Used the software for: 2+ years

### "Keeping up with employee concerns in vet medicine"

August 23, 2024

5.0

Pros

I like having a more private way to share feedback and how I'm feeling at work.

Cons

Occasionally I'll answer a question and it will require me to enter a second answer before I can submit my check-in.

Review Source

JS

Jacob S.  
Operations Director  
Religious Institutions  
Used the software for: 1-2 years

### "You Don't Know You Need It. But You Do."

June 2, 2022

5.0

15Five has been a benefit to the culture of our team and leadership development. However, because of the cost, we frequently find ourselves asking if it is still worth it.

Pros

15Five is a compelling tool that bundles individual performance measurement assessment with team-wide positive feedback. It makes it easier to build healthy rhythms and checkpoints into the culture of your team.

Cons

15Five is on the expensive side, especially when you consider how many organizations are now repurposing free or low-cost project management software to measure employee performance.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We used to have employees send a weekly email with a spreadsheet attached. In that spreadsheet they would answer questions about their work/performance/growth that week. (As you can tell, this process was extremely clunky. 15Five is a night-and-day difference.)

Review Source

VR

Verified Reviewer  
Professor  
Education Management  
Used the software for: 6-12 months

### "Best Employee Engagement Software "

March 13, 2022

5.0

I my opinion its an excellent employee engagement software. It includes all the relevant functions and features that a employee engagement software should have. Like- 360 feedback, performance review management, one on one meetings, etc... The price plans of 15Five are also reasonable. I personally like the software very much.

Pros

Few things I like most in the software is ... Its easy to use. It provides Mobile control, I can use the services by my smartphone also. One on one meetings. Foster productivity and communication. And the most helpful and intresting feature I like is , it provides customisable templates.

Cons

Few things that the software should improve ... It sends to much emails. Which is actually very distracting and irritating. The software should include more features at management level

Review Source

MF

Mohamed F.  
Associate Payments  
Banking  
Used the software for: 2+ years

### "A great tool for exploring the right ideas and getting everyone involved in decision-making"

February 13, 2023

5.0

With 15Five, we were able to make the workflow and update tasks very smooth, and we were able to manage the weekly, monthly, and yearly functional goals more easily than ever before, and the evaluation became based on clear goals and complied with a number of specific controls, which effectively helped us to improve ourselves. Enables management to get a better perception of allocating tasks effectively.

Pros

15Five helps my colleagues and I collaborate with our line manager in creating goals, reviewing plans, and solving problems, and our 1:1 job helps us do this smoothly. It's great that we can instantly recognize each other's efforts with the all-encompassing display board that all departments can see. 15Five makes it fun to set and track your weekly list of goals, and continuous alerts help you review progress and take timely corrective action. Surveys, which are customized to each team's needs, help make sure everyone understands the new policies and procedures. It is also wonderful that 15Five has enabled management, through reports and distinctive dashboards, to conduct reviews and evaluate performance based on accurate data, which greatly enhances transparency.

Cons

I didn't find any complications in 15Five's functions; I just needed time to understand how to use it correctly, and the support I received helped clarify everything.

Review Source

DR

Dane R.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "Some useful features--but be prepared to be nickeled and dimed!"

January 5, 2024

2.0

We know that 15Five can easily prorate their charges based on usage because they will do so whenever it suits their interests. However, if you ask them to prorate your usage based on needing to pause 15Five, they will say that it is impossible. They will point to some fine print in their contract. When you consult the contract, the said fine print is actually not there. They will then find a separate fine print contract linked somewhere in their terms. I don't think their greed is actually legal based on principles of contract law, but I don't have the energy to fight their nickel and diming. This is just not the kind of ethics and company principles that you want to work with. I wouldn't touch them with a ten-foot pole.

Pros

Some of the features were useful, such as the weekly check-in with customizable questions.

Cons

15Five's customer service was very poor. If you so much as add a single additional employee for a single day, they will bill you immediately. If you seek to put a hiatus on using 15Five services, they will NEVER refund or credit or work with you in any way.

Review Source

NA

Nik A.  
IT Manager  
Dairy  
Used the software for: 1-2 years

### "15Five - User, Reporting & Management Perspectives"

May 25, 2020

4.0

User: A quick and easy way to provide feedback to management. Reporting: Easy to generate reports that clearly show how staff are feeling, and who is making a difference for other staff. Management: Productivity is linked to how staff are feeling, and 15Five quickly and regularly captures this information. This allows us to address any issues before they become a big problem and cost us too much in lost productivity. Also finding time to sit down with every staff member every week to get their feedback is nearly impossible. 15Five solves this problem by being online and therefore able to be completed and reviewed from anywhere and at any time.

Pros

User: A great tool for giving a quick update on my tasks and projects at the end of each week. Its like a log of my activity, challenges, decisions and outcomes. It is also a good place to raise any concerns & issues. Being online means I can complete my weekly update from anywhere, and at any time. Reporting: The API is brilliant. We have used the API to generate our own reports for senior management and staff that track how we are feeling as a company, the 'High Fives', and how everyone is going with their weekly 15Five feedback. Management: Senior management can quickly get an indication of how all staff are feeling, how all staff are getting on with their work, and who is making a difference for other staff. It also makes it easy to get regular feedback, and that feedback was very useful for annual reviews.

Cons

User: The software is very good at 'one-on-one' feedback, but most of us work as part of a team and this is perhaps one area that 15Five could develop further. Reporting: Would be useful to have Tags that we can assign for tasks and projects so that we can link them with our timesheet software to capture effort etc. Management: Would be useful to have sentiment analysis for comments on tasks and projects so that we could quickly identify strongly negative and positive comments.

Review Source

AK

Austen K.  
Development Manager  
Automotive  
Used the software for: 1-2 years

### "The Only Employee Management Software You WIll Need"

January 9, 2023

4.0

This platform is a very inexpensive way to manage many employees. I felt like I was living in a cave before using this program. Now, I am able to quickly and seamlessly communicate both small and large details to my team.

Pros

This program keeps me organized and on top of managing my team. I track employee professional progress, group project status, and categorize employee strengths. This allows me to offer quick and instant feedback on updates/corrections and opens up much-needed communication between team members. I can also track KPIs in a way that is useful and doesn't feel overbearing.This software is also perfect for administering annual reviews. All tracked metrics are at my fingertips and can be received with my team member.

Cons

There are so many features that it can be a little intimidating to explore. I use this program mainly for Employee Management, but it can offer so much more. I would like to see a follow-up with users that offer one-on-one tutorials.

Review Source

David T.  
Outreach strategist at Born Again Media  
Marketing and Advertising  
Used the software for: 6-12 months

### "15Five keeps personal goals in focus"

January 16, 2019

5.0

I love it. I am still in the works of getting the most out of it, would love it even more if it had a percentage calculator for the objectives. That would save me some time. A training section would be very beneficial for people that have not OKR's before. It would save many headackes.

Pros

15five is simple and easy to manage. Through time it has helped me realize how a treat my goals, and no surprise turns out I plan a lot and achieve little due to the fact that I get distracted with other goals along the way and forget the base ones. 15five allows me to see that by the end of each week, so now I plan less but stick to the goals that matter. I love the "High Fives" as I can congratulate team mates that helped me along the week. I also get high fives and get a sense to whom and what department my work is having the best impact, and which are not.

Cons

It does not have a statistical feature for the goals, so I use spread sheets to calculate goals that require a percentage. ANd most goals do if I want to have a sense of how much I have covered (20%, 33,54% etc.). So it still requires external tools to complete a report. A percentage calculator would be an easy thing to implement. I just found out that there is a vacation feature. But it was really buried in the configuration pannel, I would expect to see it on a more relevant section, like the main navigation top bar. OKR training for customers. I have seen a couple of blog posts, but not a training section that resembles more a mini course. Success stories using OKR's from customers would be awesome as well.

Review Source

PJ

Priyanshu J.  
Manager  
Computer Software  
Used the software for: 6-12 months

### "Unleashing the Power of 15five"

February 2, 2023

3.0

15Five is a powerful and effective performance management tool that can streamline the evaluation process and provide valuable insights into employee performance. However, its high cost and limited integration capabilities may make it less suitable for some organizations.

Pros

The software has a user-friendly interface that makes it easy to set up and manage performance evaluations.It provides real-time data and insights into employee performance, allowing managers to make informed decisions about employee development.The software is highly customizable and can be adapted to meet the specific needs of different organizations.It encourages collaboration between employees and managers, promoting open communication and continuous feedback.

Cons

There is a learning curve involved in getting the most out of the software, and it may take some time to master all of its features.The software may not integrate with other tools that organizations are already using, making it less convenient for some users.It is a premium software and may not be affordable for smaller organizations or businesses with limited budgets.

Review Source

AS

Angie S.  
Recruiter  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great software for feedback!"

January 22, 2024

5.0

My overall experience is great! it's the 1st time I use a software like that which I like it a lot! very convenient for management and the employees. It's an open communication within both parties.

Pros

What I like the most of 15Five is how moder and easy to use for the employees. I like how it is set up and how convenient it is.

Cons

I wish it had features of giveaways or gift card options to those top employees!

Review Source

Joshua S.  
Director of Project Management Services  
Higher Education  
Used the software for: 6-12 months

### "Keeps Your Teams Focused - Never A Surprise"

January 15, 2019

5.0

Pros

15Five has allowed me to be proactive in manging my team through our weekly 1:1's - getting a clear understanding of my employees' needs as well as their focus from week to week. Having the ability to ask strategic questions - and continually updating and revising them - allows me to get a review of my employees true reflection and state of mind. This has been valuable in so many ways - from how I interact with the employee; how they continue to progress on tasks; and where they're focus is on overall objectives. Being able to publically and privately provide kudos and immediate feedback - which help in the review process - ensures there is never a surprise to either myself or the employee.

Cons

Allowing collaboration (multiple owners) of an overall objective. You can have a parent objective, and multiple team members assigned to support the objective, but at time required to have duplicate child tasks - rather than having the ability to focus as a group. I appreciate the individual aspects, but being able to work as a group is equally important.

Review Source

Giridhar P.  
Manager, Data Engineering  
Information Technology and Services  
Used the software for: 2+ years

### "15Five is a great tool for establishing employee connection, feedback and appraisal."

February 17, 2023

5.0

15Five was a great tool to leverage in establishing employee communication and reviews. The tool served its purpose to a huge value and ensured that the investment on the tool was worth it.

Pros

15Five helped us with establishing employee's connection not only during virtual period of work but also during physical work hours. The periodic inputs and feedback on 15Five enable the key areas of focus and the next immediate steps to be done by the employee. There are auto notifications when there is any update on it to the linked email.

Cons

At times, there is no clarity on the update made and a bit tough to locate the exact area.

Review Source

IC

Ivana C.  
Administrative assistant  
Research  
Used the software for: 6-12 months

### "Review of 15Five Features - Excellent! :)"

December 7, 2022

5.0

Fantastic, though somewhat limited.

Pros

I love the organized layout and easy-to-use dashboard, but particularly, the daily goals function.

Cons

Not much, just unfortunate I don't use it more! :)

Review Source

VR

Verified Reviewer  
Senior Manager, Global Experiences  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great performance management software"

August 27, 2019

5.0

Overall 15five is a great tool to keep teams/companies on track of their goals, tasks etc. The rewards (high fives) feature is a great tool to motivate and keep props to team members on a weekly basis.

Pros

Very intuitive and easy to use. No training needed! I like that 15five have several features such as the actual 15five (basically your to do list for the week), team/company objectives, high fives (team members give you a shout out), AND manager/peer reviews. It mainly helps me keep track of my upcoming and past tasks. I can easily go back to a previous tasks and make sure it has been completed. I like that I can check off tasks that I have completed. It feels very satisfying!! I also like that all my reviews are kept in one place. I don't need dig into my emails anymore. I also like how easy it is to write either self reviews or manager reviews as I can go back and look into my previous works / high fives given and received to build a complete and very professional report. Lastly, the high fives feature is a great feature. It enables anyone to give a shout out to someone within the company that is visible to everyone.

Cons

At first, I was very skeptical using 15five because I had my own way of keeping track of my tasks, but I absolutely love this software now. I have nothing bad to say about 15five! It has definitely helped me be more focused and productive since I started using it!

Review Source

CS

Courtenay S.  
Bid Coordinator  
Construction  
Used the software for: 6-12 months

### "15Five to stay Alive"

September 18, 2023

5.0

I use 15Five weekly and qtrly as check-ins with my team and manager. I submit employee pulse reviews, I engage with other team members in the office through high fives and show recognition where due.

Pros

I love how easy it is to use and navigate. It helps to keep track of meetings and notes so that we have a reference point for performance.

Cons

15Five does not seem to lack much when it comes to features and use. I don't think there are any cons I could share at this moment.

Review Source

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