# XM for Employee Experience Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about XM for Employee Experience Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more. Source: https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement --- # XM for Employee Experience Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) XM for Employee Experience ## What is XM for Employee Experience? XM for Employee Experience is software that enhances engagement, productivity, and retention throughout the employee lifecycle. Powered by Qualtrics' AI analytics, it captures and analyzes feedback for data-driven decisions. The platform measures engagement, inclusion, and wellbeing with over 300 survey items. AI insights guide action planning, while Employee Pulse provides real-time insights through automated feedback. Tailored surveys capture sentiments affecting morale, and the Candidate Experience module analyzes hiring funnel performance. Onboarding & Exit tools automate lifecycle management, triggering actions based on feedback. Retention Analytics links engagement scores to attrition data, simulating flight-risk scenarios. The 360 Development Feedback feature supports employee growth with expert frameworks. Continuous Listening captures sentiment from various sources, using AI to uncover themes. The platform integrates with existing systems to improve employee experience. ## What is XM for Employee Experience used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price $5000 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for XM for Employee Experience?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.qualtrics.com/&name=XM for Employee Experience) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XM for Employee Experience 4.6 (80) VS. [4.6 (5,120)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $5000 Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (80) Ease Of Use 4.7 (5,120) Value For Money 4.2 (54) Value For Money 4.5 (4,883) Customer Service 4.3 (53) Customer Service 4.6 (4,900) ## XM for Employee Experience alternatives [4.3 (1,829)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,211)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,846)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (1,743)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 360 Degree Feedback 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Employee Recognition 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Individual Development Plans 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals Third-Party Integrations 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Performance Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems XM for Employee Experience 91 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Creation, administration, and evaluation of assessments or tests Compare key metrics for the business against prominent players in the industry Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Process of enhancing skills & experiences for continuous professional growth & advancement Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Catalog, manage, and develop employee skill sets Configure existing workflows to meet your organization's needs Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Graphical representation of data Measure and assess the performance of an organization based on key DEI factors Digital forms that are shared and accessed online Digitally sign online documents Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Ensure compliance with the General Data Protection Regulation protocols Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Automates core HR functions such as talent management, employee evaluation and learning management Document completed by employee to assist with career and personal development to reach short term and long term goals Access software remotely via mobile devices Identify, track, and respond to negative feedback Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Provides real-time feedback and assessments on employee performance, skills, and accomplishments Select benefits and provide information needed to participate in a benefit via an online portal Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students Peer/teammate feedback and review on individual's performance Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Process of managing several related projects or business activities to achieve organizational goals Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Follow the progression of a task associated with performance reviews An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Planning, tracking and developing internal talent for future key position filling Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Interact with data visualization elements, such as charts and graphs, to drill down into data Assess skills, outcomes and results using preset metrics and averages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (80) 4.5 Based on 80 reviews ## Pricing Value for money 4.2 (54) Free Trial Free Version Basic $5,000 Per Year Value for money 4.2 (54) 4.2 Based on 54 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Canvas](https://www.capterra.com/p/127214/CANVAS/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (53) 4.3 Based on 53 reviews ## User reviews Overall rating 4.6 Based on 80 reviews Filter by rating 5(54) 4(23) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent RR Riley R. Legal Project Analayst Legal Services ### "XM Qualtrics Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 13, 2026 My overall experience has been interesting. This software isn't the easiest to use but it does work well for employee management. Pros It helps me track my performance at work. It also helps keep track of team collaboration efforts. I like the profile feature to see how well i have been doing. Cons I dislike how long it takes to learn how to properly use the software. It takes a while to understand the features within. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shauna J. Senior Employee Engagement Specialist Information Technology and Services ### "Difficult to Navigate" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 August 5, 2025 While I eventually arrive at the data I'm looking for, the platform is extremely difficult to navigate. It has numerous areas that have to be configured and connected in order to work correctly. Pros Ability to drill into data that provides insights into the employee experience at our company through a variety of filters. Cons Extremely difficult to navigate and configure the org hierarchy and the dashboard data. Qualtrics doesn't provide full service customer support but instead refers to a third party consulting firm to assist. Switched from [UKG Employee Voice](https://www.capterra.com/p/226460/Perception/) To have a more robust employee experience survey platform. Alternatives considered [WorkTango](https://www.capterra.com/p/156177/WorkTango/) Reasons for choosing XM for Employee Experience Others on the team thought this would be a better fit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mohammed Hareez S. Human Resource Facilities Services ### "XM for Employee Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 26, 2025 My overall experience with XM for Employee Experience is decent Pros The most i like about XM is its easy to measure and improve every interaction with people Cons The least i like about XM is its bit slow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mason J. Senior Administrative Assistant Management Consulting ### "Easy, Intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 12, 2025 Pros Easy to set up surveys and collect responses. System is pretty intuitive, doesn't require a lot of training to use effectively. Cons Sometimes when collecting data from surveys, the order of multiple choice response will change, creating confusion when viewing multiple side by side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Julian V. Assistant Professor Higher Education ### "Easy to use, nice to look at, does not give me problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 12, 2025 It is really great, and I would definitely recommend it. Pros I liked that it was easy to navigate, looked great, and was appropriately powerful (i.e., did not crash on me several times). Cons There was nothing that I disliked. It took a bit to fill out everything, but that was simply because there was a lot to be put in. Switched from [Doodle](https://www.capterra.com/p/142620/Doodle/) Doodle simply became too cumbersome to set up; and too cumbersome to scroll/select the desired responses from a participant view. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Morini M. Data Analyst Telecommunications ### "Get Real Feedback in Time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 18, 2024 Pros Supports interaction and engagement of employee and HR Helps in feedback collection Has feedback analytic and reporting capabilities Cons The tool is expensive for small organizations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Nabila R. Program coordinator Education Management ### "Not good for long term" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 24, 2024 Pros I liked the surveys and how easy they are to collaborate Cons It is not a very good application at all. I hate how it generates reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Anthony O. HR Business Partner Hospital & Health Care ### "Qualtrics People Teams Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 11, 2024 Pros The platform is very useful. Positive feedback from end users. Cons There was nothing that disliked about the People Teams platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HA Henri A. Analytics Market Manager Information Technology and Services ### "People Teams : guichet unique pour garder le lien avec son cercle d'amis et relations" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2023 Mise en place de cercles d'excellence par le Département RH pour une meilleure intégration de talents dans les projets transverses Pros Réception fréquentes d'informations fraîches et personnalisées Cons Peut s'avérer intrusif si le volume d'information augmente exagérément Switched from [Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Facebook s'est avéré trop générique et trop complexe à mettre en œuvre dans le cadre de nos règles de confidentialité et sécurité des données Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OE Oliver E. Market Research Manager Financial Services ### "Comprehensive but expensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 6, 2023 Pros Could do everything you could want it to do, and more! Cons Could be complicated to set up complex surveys and you need to be quite technically minded if uploading hierarchy into the system. Great that it has the capability to do this though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/reviews/) Popular comparisons [Connecteam vs XM for Employee Experience](https://www.capterra.com/compare/140443-153140/Qualtrics-Employee-Engagement-vs-Connecteam)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)