Who Uses This Software?

iCIMS has 3500+ contracted customers within various segments and industries, and has grown their Enterprise customer base by 70% over the past 3 years.


Average Ratings

412 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • iCIMS
  • www.icims.com
  • Founded 1999
  • United States

About iCIMS Onboard

Set your new hires up for success with iCIMS Onboard, our cloud-based employee onboarding software for enterprise businesses. iCIMS Onboard combines automation with innovation to empower employees and reduce turnover, so everyone wins. Our powerful software welcomes new employees while giving your recruiters and onboarding specialists the tools to maximize efficiency and keep new hires on track. Ensure alignment and simplicity for everyone involved in the onboarding process take a free look!


iCIMS Onboard Features

  • Course Management
  • E-Verify / I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Employee Portal
  • File Management
  • Job Description Management
  • Orientation Management
  • Task Management
  • Tax Forms

iCIMS Onboard Reviews Recently Reviewed!


iCims is a good candidate database

May 18, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Allows to put in candidates with ease; easy to use templates, reporting not accurate and gives false data.

Cons: Reporting is cumbersome and not user friendly, Candidate Searching capabilities are very limited, costly connectors prohibit you from utilizing other tools.

Great ATS at a great value

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This product is reasonably priced and is well worth it. The program is highly customizable and the reporting and auto reminder features are great. Being able to set up position approvals and auto reports to be emailed out are a bonus!

Cons: While most things can be customized, some features cannot be customized. Every now and then, the help desk is not familiar with how to set up the program to meet all of our needs.

Overall: Effective candidate management

Really good HRIS I used

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use but doesn't have a lot of saving features for seasonal employees. But helps to compare and make better choices.

Cons: It doesn't have a lot of extra saving features and have to pay a lot extra for every upgrade we get.

Talent Management

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This product offers features similar to the other talent platforms I have used and performs decently well.

Cons: There is absolutely nothing unique that would draw me to use this over any other product on the market.

Very Robust Applicant Tracking System

May 08, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: This is an extremely robust applicant tracking system that is allowing us to automate many of our processes, saving time and money. It would probably meet the needs of any company's applicant tracking needs. iCIMS also integrates with several other software platforms that we use. There is quite a bit of training available as well.

Pros: What we like best about the iCIMS Applicant Tracking system is that it's very configurable and can be customized to match our needs. Additionally, the integration is extremely thorough and the integration team is top notch and very responsive.

Cons: The integration and setting up to use the platform is extremely complicated. Although an integration manager walks your integration team through it step by step, it takes quite a bit of time and effort on the user's part. We also don't like that we can only have three attachments (of files) for each job. For instance, if we had a project timeline, a work scope, that would be two of only three possible attachments.

iCIMS not user friendly

May 06, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Robust in handling large data records.... has low outage or time out or service maintenance issues in my experience.

Cons: In my experience, the user friendliness was not great. I had to search each and every feature several times.

Helps find relevant applicants

May 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It helps you to find applicants that are qualified and relevant to the position you are filling. Its all kept in one easy to use database.

Cons: There are a lot of steps that could be eliminated in order to make the process much quicker and easier.

Great ATS for any size company!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: All but 1 of the employees that I came in to contact with were amazing. Great customer service, and Colin went the extra mile for us.

Pros: Sales team was realistic in what iCIMS can do and was very open about what it couldn't or what was on the roadmap. Implementation team was easy to work with and flexible. Response time from everyone at the company was faster than expected from Legal to Customer Support. Implementation of 2 large companies happened in 6 months vs. a year.

Cons: Once we moved from our original ATS to iCIMS the Talent Acquisition team wanted even more functionality than what we started with. iCIMS showed us what was possible.

ATS System

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The Icims have a lot of functionality that can be customize to your business needs. It is easy to use.

Cons: Reporting functionality on allow you to pull in 20 fields. System doesn't allow you to use employee ID from Payroll/HR system which causes issue.

The tool is a great option for enterprise-sized

May 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: is a fantastic platform with respect to the tracking system of strong and intelligent candidates with exceptional talents, making it possible to find and hire the same

Cons: It requires a lot of time, it is not so easy to use and there are so many requests to finish. the application is not intuitive for the user, they should also consider allowing the user to personalize the requests a little more

Icims

Apr 24, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Icims is fairly easy to use. There are not many difficult functions and are easy to learn. Connection with ADP is also helpful.

Cons: The implementation take a bit of a time. There are a lot of trainings to take for the implementation.

I found icims to be a lovely way to process new talent through the agency.

Apr 23, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I liked most about icims is that it combined everything into one easy platform and even sends an email to the applicant if needed.

Cons: What I did not like is that some of the applicants were not able to finish their applications all at once.

Overall: This software helps us to bring in new talent!

Good for managing the recruiting cycle, not so good for its search capabilities.

Apr 23, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I find it is very easy to disposition candidates, create positions and manage the recruiting cycle.

Cons: It is not that user friendly and a lot of the way it is configured does not make logical sense. We have over 30,000 resumes in the database and it is the last place we go to search for candidates because the searching capabilities are useless and it is very, very time consuming. There are so many features that we do not use because every single one will cost more money each month and it does not seem worth it.

Overall: It helps us to manage our recruiting cycle.

Ibrahim Ikanovic

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Greta recruiting tool.

Pros: User/admin friendly. Easy to use and maintain. easy to configure and report from. Dashboard configurable for different users.

Cons: Reporting needs to be improved for easyer data coleration. It seems that the reporting was build for data export to BI only.

Great for onbarding

Apr 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software program has allowed us to go from a 95% paper onbarding process to a 95% paperless onbarding process. We have locations all across the US so this product has been great for us to use to onbard all of our employees virtually.

Cons: We had some difficulties connecting the program with our current HRIS which caused some problems, but ICIMS helped to fix the issues quickly.

Capterra-loader

easy onboarding

Apr 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like the flow of the software, its pretty self explanatory even though I went through a week of training it was pretty intuitive once I got on it

Cons: customization is required, the background screening module asks for input regardless if your firm does it or not. Since in my old company we did not really call old employers we just filled in nonsense and it was a but tiresome.

Overall: all in one package

Assisted recruiter on days off

Apr 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: As someone who was not "in-tune" with recruitment I found that diving in to cover the recruiter was somewhat difficult. However, the system platform we used with icims was easy to use and was self explanatory for someone like me!

Cons: I do not have any negative feedback on this product as I was not the main user. I merely filled in when necessary.

One of the best!

Apr 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: By far the best ATS and HRIS system I have ever used.

Pros: Very user friendly. . .you won't need to invest hours and hours into training. Automates a majority of the time consuming administrative functions of Recruiting and HR. Customer service is responsive.

Cons: Custom reports can be a bit tricky to master. Would be good if user had more ability to customize offer letter templates without going through their help desk.

ICIMS saves my time and sanity

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I currently have 35 hiring managers who use ICIMS to hire 1600 seasonal employees. It is by far a tool we could not function without. If you are on the fence about online applications - make the jump!

Cons: They could use a little better direction in the seasonal - returning employee process. We have had to adapt the system to suit our needs.

Good application and easy to use

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This application is very easy to use, the user experiencie is fantastic. Probably one of the best application out there. Great to pull metrics.

Cons: Linking to external systems could have a higher load time and some glitches. It could have more integrations. The communication via email could be customized.

Capterra-loader

User-Friendly Tool for recruiting applicants

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is extremely easy to use, not just for hiring teams, but also for those who are applying for positions.

Cons: With many companies using this software, it would be nice if there was a module to connect the applicants' information so they don''t have to re-enter it from one icims platform to another.

iCIMS Recruit review

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This is one of the better HR packages out there. A little bulky on the user side, but decent functionally.

Cons: As mentioned, the user experience could be better. The software is a bit timeconsuming (vs an Indeed or CareerBuilder).

As the administrator for this system in my company's recruiting process, I work in it daily.

Apr 10, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: What I like most is the ease in creating and posting open jobs and recruiting for candidates through this platform. I also like the reporting features.

Cons: While it is robust in features, many of the uses and applications for our particular use are up to US to read about and try to implement. The Help Desk is there to assist but iCIMS really relies on the customer to be VERY active and knowledgeable, tech-savvy and solely focused on working in this system alone. My role is varied so it is difficult to keep up in this system with updates and new technology/features that are offered. As a result, we are not always 'up to the minute' with using the newest and greatest features.

Overall: Well, as a recruiting and applicant tracking tool, the benefits we receive are in these areas. One area where all electronic applicant/candidate files are kept and documented as they go through the process. The reporting from this is also quite helpful.

iCIMS is a great system if you have time to invest...

Apr 06, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The system has a ton of functionality. Deep data, deep reporting. I really like the dashboard and how I was able to change it around based on my needs at that time.

Cons: It's not as intuitive as other tools I have used. There are several ways to go into workflows and they don't all lead to each other necessarily. The reporting is deep - but it's not easy to create reports. Once you have things established, it's solid - but getting there is a task. You'd need a full iCIMS administrator to really use the greatness this tool provides.
It's more expensive than other tools on the market.

Overall: Easy to use and took no time at all to submit a review.

Capterra-loader

Nice dashboard to review your own application submissions

Apr 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: My favorite aspect of icims recruit is the ability to see what stage your job application is in. It gives clarity to the dreaded black hole that an application process is typically like, you know where you stand.

Cons: The user interface is very minimal, while pleasing to the eye, it can be a little confusing knowing how to navigate your account to review application status or make updates.

Overall: It allows the application process to have more clarity on both sides of the interviewing table.

Good ATS and Recruiter friendly

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I found the applicant software very user friendly as it allows to store records of candidates who are just not available on any job boards and passive sources. they just get it from their connected sources.

Cons: I am sometimes not able to open the application on my android phone as the application crashes most of the time.

Clunky but useful

Mar 26, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It's a useful system through which to apply to positions, and can link with external profiles (i.e. LinkedIn)

Cons: I dislike how clunky this can be - the linking to external systems can sometimes glitch, or have a long load time.

Overall: Useful/needed for job applications.

Not as user friendly as one would hope.

Mar 21, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It allows you to pull metrics to see where you stand in your hiring process. Also allows you to add hiring managers and track candidate progression.

Cons: The money that it cost off-sets it's true value. They charge you for every little upgrade and the cost of integration is also a bit ridiculous.

Great ATS for a Growing Company

Mar 20, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Overall iCIMS is going to be a truly valuable platform for our organization.

Pros: We really needed something that would work well for all of our branch offices and this product checked all the boxes.

Cons: Overall this product is great, we are still in the initial stages of using this but I'm hoping to not have very many cons.

Not intuitive process

Mar 09, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that I'm able to go through all of the applicants in my req's however the categorizes are ambiguous and confusing at times.

Getting to know Icims

Mar 08, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The Icims system is capable of doing quite a lot. Once you learn the system, it is a great device to keep track of the hiring process.

Cons: What we like least about the Icims software is the set-up. There is a lot of manual labor involved in the initial set up process but once that was complete, we found Icims to be a pretty good tracking system to use.

Easy to Use for Hiring Managers

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The system is very easy to use from the standpoint of a hiring manager. Creating a job posting is intuitive and it is also nice to see all the applicants in one place.

Lied about capability

Mar 05, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: Not the best product. Every thing you will need to do will require weeks.

Cons: Everything. You can find better. If I could have done it again. Never would have gone with them. There billing cycle is quarterly which they don't tell you. Can't find it, Customer service basic. Quality of product below average. Signed a year contract. I am now stuck.

Allows to store and track profiles, jobs, and workflows in a central location

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: iCIMS Recruit ie very easy to navigate and all the information needed was right there and can be customized

Cons: The background check vendor is not integrated with iCIMS Recruit, hopefully it will be in the future.

Overall: Provides customers with a configurable Applicant Tracking System

Not very intuitive at all.

Feb 19, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: I have been recruiting for over 20 years and have been using Applicant Tracking Systems for approximately 15 years exclusively on the corporate side with some of the largest tech firms in the world.

Pros: I don't really like much about this product. The candidate production is on par with other systems. It is quicker than other systems I have used....and that's about it.

Cons: It is not a user friendly product and I wonder how much they involved highly experienced. corporate recruiters in the functional design of the platform. There is a lot of wasted space and extra clicking that needs to be done. The system is not intuitive at all for a user. I have used Taleo quite a bit and found it to be much more compact in viewing candidates and their status. The search capabilities with ICMS are very hard to understand with their forms, filters, output templates, etc. I have to constantly go back to the instructions to figure out how to find jobs, particular hiring managers, etc. In addition I have had candidates on several occasions call me since they were having trouble uploading documents into the system. There are better systems or comparable systems available for less money. Each recruiter should't have to become a "super-user" in order to work in an ATS but that seems to be the case for ICMS.

It's easy to use and it keeps everything in one portal.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it integrates with our website. You can do emails and track your communication with the candidates. I like how easy it is to put job reqs on the site and to search for candidates and jobs.

Cons: I don't like the scheduling tool, it doesn't integrate with our email system. The social media site seems like it is disjointed.

Great enterprise-level solution that's very robust for ATS needs.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great analytics on the back end. Provides me with lots of features for finding qualified candidates. Best ATS I've ever used at an Enterprise Level.

Cons: I wish this had more integrations with other HR platforms. It's a little pricey but you should plan on that for an enterprise level solution.

iCIMS is more for front-end of a larger system

Feb 08, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Comments: iCIMS does not,have the feel and features of a standalone ATS but works well with resume parsing and connections.

Pros: iCIMS is a fairly easy to use. Interface is practical and not complicated when it comes to navigation. Integrates well with other HR systems

Cons: Communications via email is limited in terms of template design. Lacks features with notifications and email blasts.

My experience with iCIMS is very pleasant.

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the customer service help desk and how the representatives are very knowledgeable and patient. In addition, the layout of the iCIMS platform is very user-friendly. For instance, reports can be found in the "reporting center".

Cons: My company requires a lot of customization and iCIMS can't offer a lot of options. For instance, iForms have somewhat of a rigid format that make it a bit difficult to customize to better fit our company.

Overall: This system helps house all our talent for the projects my company is working on. It's useful and easily accessed anywhere, which is very important as we have many remote employees on our team.

Capterra-loader

Great experience low pressure

Jan 25, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very valuable to have some my ability to customize as an administrator. Not have to request that change be made by someone outside of the organization for every tweak is amazing

Cons: Reporting is not a flexible as Id like to report metrics for my organization the way my management would like to see it. Reporting is not as intuitive as the other aspects of the system.

Overall: It was a pain

iCIMS was a dream to implement. They did everything they promised and more.

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and having our complete recruiting database at our fingertips. iCIMS delivered on their promise of routine updates that seamlessly improve the user experience, whether you are an applicant, the Admin, or a hiring manager. And, their HelpDesk, especially at the beginning, was beyond compare. We knew them on a first-name basis and they could not have been better or more responsive.

Overall: Branding and consistency.

iCIMS has been the most customizable ATS i've used

Jan 22, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Reporting and dashboard Customization is best in class
Reporting Speed, output, and scheduling are excellent
Customer Service team will rarely ever give up regardless of task difficulty

Cons: Lack of advanced filtering/reporting options
A funnel feature
Graphic dashboard option should be customizable
Should be able to merge search results. (if i use a person search based on a recruiter workflow criteria, i get too many duplicates with recruiting search)
More flexible any/all search conditions
Easier to search recruiting workflow history
Safe merging person profiles

Overall: I got my start in HR analytics.

Industry Leading ATS, but still has a steep curve on the back end.

Jan 22, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: There is a lot it can do with regards to sourcing, recruiting, and on-boarding. They have already done a lot of the leg work for vendor searches also.

Cons: The admin aspects of the platform has a steep learning curve. Learning the system as the admin requires a person to start thinking within the levels of talent acquisition versus as just one process. The number of clicks for tasks is also way to high, needs simplified.

Overall: Its an industry leader in my industry.

Capterra-loader

Have used the software for 9 years, excellent tools

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You can virtually customize it to pull data, run reports on anything you want to measure/track. Their help desk is amazing in helping to set up custom reports or anything you need.

Great but basic

Jan 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I loved the ease of navigating the platform. Customization allowed me to see multiple details regarding the job, salary and candidate on one screen. It was like using a simpler version of Taleo.

A great solution for hiring

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: iCIMS has allowed our company to increase the speed of discovering candidates, screening them while recording responses, initiating background checks, and, if hired, quickly and accurately integrating their information into our payroll system.

Overall: The user interface can be a little confusing at first but, once understood, has great functionality.

Capterra-loader

Comprehensive TA tool that helps organizations drive forward leveraging the analytics provided.

Jan 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We enjoy the organized dashboard views and its ability to be customized. We also enjoy the availability and customization of the workflow process that enhances our ability to manage a better time to fill, maximizing our recruiting team's time.

Cons: To format e-mail messaging in a better graphic format one must know a little HTML to make it better as the basic editing tool is more text driven.

Overall: We have achieved our initial TA goals with the use of iCIMS; expand our job advertisement reach, install a well managed candidate process that enhanced our candidate experience as well as improved our hiring manager experience, and to be come a data driven talent acquisition business unit.

We are building on our second set of initiatives of building a stronger applicant pipeline, increasing our communication with passive and engaged candidates, and manage recruiting events through iCIMS.

Capterra-loader

Excellent!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and it integrates with all of our other tools so all we need is ICIMS. It's a great candidate experience and also 3rd parties.

Cons: the analytics, a little complicated to manipulate. However when I call ICIMS help desk for assistance they answer quickly and are helpful and pleasant

Excellent customer service - very user friendly for both the candidate and recruiter

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use - the ability to gather data from program to utilize the reporting function - ICIMS offers the best customer service of any software program we use within our company. Other departments are jealous of our customer service delivery.

Cons: Cannot think of one! I have done consulting work for other companies who use various ATS systems and they are complicated and do not allow the user to customize in the manner that ICIMS does.

Overall: Excellent customer service - ease of use for our recruiters - customizable - ease of use for the candidate

Capterra-loader

My iCIMS experience has been second to none all the way around! Great people, great product!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very user friendly, it takes half the time it used to take me in order to post, get candidates and get them onboarding! Best move we ever made switching over to iCIMS Recruit/Onboard!

Cons: It would be nice if managers got an email alert once candidates have completed 100% of the onboarding tasks rather than having to go in and check daily to see if they have completed their tasks. I realize there are reports which are great but a simple notification saying "Joe Smith has completed their tasks", would be awesome!

Awesome customer service and a product that is easy to use with all of the functionality we needed.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Data is available at our fingertips! It's easy to use for our applicants as well and we feel that we are yielding more and higher quality candidates through icims.

Cons: It takes a little while (3 - 4 months) to really grasp the reporting functionality. But once we figured it out we have so much data readily available - it's amazing!

Capterra-loader

Hands down the best applicant tracking system out there. Easy of use & functionality are amazing.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to customize the system to meet your companies needs. We have implemented Hiring Manager portals and integrated with one of their partner background and drug screen companies.

Cons: The reporting system can be a little tricky at first when creating them but you start to get the hang of it.

Overall: Being able to customize the software to meet our needs and the ability to create different dashboards for people within the company.

Capterra-loader

Excellent company, product and experience.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I have lots of experience with recruiting platforms, both corporate and staffing environments. I love the ease of use, great functionality and it is highly configurable. The workflow components make it easy to scale a good process for efficiency and results.

Cons: I have used over 10 different ATS tools in my career and been part of implementing them all. With that said, there are none that are "perfect". This one is the closest. The calendaring/scheduling function is a bit clunky and needs more functionality especially self service.

Overall: Excellent performance, support and results from using this product in out Talent Acquisition process. We get results.

A robust system that is easy to use and works well with other systems

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: API and connectability to other systems. Searching and reporting are very robust and easy to export. Mobile friendly for candidates. Dashboard brings critical items to your attention throughout the day. Customer service is great at resolving most issues on the first call.

Cons: Experience for recruiters on a smartphone could be better. iForms can be difficult to work with. APIs can be a little pricey.

Practical, this app minimizes the resources needed to successfully recruit a person

Jan 11, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: This application let's you rely your human resources on it, avoiding possible human mistakes and the salary of the person in charge. Also let's you keep a more visual track of the people you are considering to recruit

Cons: Even thought technology it's a great thing to save up in human resources, there is some jobs where person to person conversation is needed in order to really know what kind of person you are recruiting, besides that it's a complicated software that would need dedicated time until you really get the hang of it.

Best Applicant Tracking System!

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about iCIMS is that their client service is by far some of the best I have ever encountered with a vendor. Anytime you need help their client support line is always available to help out and I have not had to wait longer than 5 minutes or so for an answer over the phone. Additionally, when you open a ticket with them on an issue you are having, they send you email correspondences for every update they have to share, which I appreciate because you are always in the know on how to move forward with issues you are having.

Cons: What I like least about iCIMS is that their focus is mainly as an applicant tracking system and not a full-service system that includes features like payroll, performance management, succession planning, etc. iCIMS has really mastered being a very reliable applicant tracking system, but they have room to improve moving forward as a full-service provider for companies.

I really made use of the information tool that I could "email blast" to my employees

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I loved that all the information was all in one place. I did not have a million different screens to look up the same type of information,

Cons: The system was extremely slow. That was my chief complaint. ALso that we have a lot of seasonal employees. They were hard to track.

iCims is a great platform to track applicants and keep their information in one place, and electronic!

Dec 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: It is a good tracking system that works way better than the alternative paper version of applicants!

Pros: Being able to review info quickly & easily while keeping them specific to certain jobs & all jobs. We can tag one person in multiple areas and have their info be sent to the hiring managers easily.

Cons: Sometimes it is hard to find a particular person when you have multiple with the same name, but it does have features that allow for a more specific search.

It's been helpful to track applicants electronically.

Dec 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Ability to move applicants forward and give them forms electronically to fill out. Ability to track applicants better.

Cons: Confusing for our type of business. Not intended for use with seasonal employees who return each year.

One of the robust ATS out there.

Dec 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Certainly very helpful in tracking the applicants. Provides critical insights which are super helpful. Would highly recommend.

Cons: It does have a learning curve attached to it. You might need time to get comfortable and explore all the functions it has to offer.

iCIMS is our corporate applicant tracking suite and we have used for the last 2 years.

Dec 12, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Lots of functionality that supports the entire sourcing, recruiting and onboarding process. Allow access from multiple perspectives and follow the flow of candidates throughout the lifecycle. Especially like the on pre-hire/onboarding tools.

Cons: It is not as intuitive to use, especially for hiring managers. Additional training and more intuitive approach would be helpful.

Overall: Ease of applicant flow, consistency, integration of assessments and all onboarding documents

iCIMS is a very modern, robust, and customizable ATS that should work well across many industries and organizations.

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: This is a great product. As someone who has experience with several large ATS platforms, there doesn't seem to be a single product that does everything, but this one seems to come the closest by far.

Pros: I really like that it can be easily customized to suit our needs, and can manage the recruitment pipeline for a wide variety of candidate types and requisitions. It also provides many data points and intuitive reporting capabilities. It has a nice, clean look and feel to the UI. They provide strong customer support whenever there are questions or issues. It integrates seamlessly with many other vendors and HR products.

Cons: They could make a few improvements. It feels like sometimes there are a few too many "clicks" required to drill down to the info needed. Also, it would be great if they could include a feature to view the "last viewed candidates," or "last viewed requisitions." It would help speed things up when trying to move quickly between multiple candidates and requisitions.

Not as intuitive as other ATS

Nov 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Easy to push job postings to various social media sites, allows for applicant tracking through full cycle recruitment.

Cons: Harder to navigate and not as intuitive as other ATS, would like to see some additional search capabilities

Most user friendly and cost effective

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: N/A

Pros: It hosts a very user friend application process. It can be integrated with various backend servers.

Cons: Sometimes it is not as flexible as I wish it could be. Not every company has it.

iCIMS is an ATS One-Stop Shop!

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I thoroughly enjoy iCIMS. iCIMS is customizable to your organizations needs. Easy to use platform. The customer services is AMAZING.

Cons: The only con I have is that you aren't able to create email groups to make it easy to send an email to your team without adding each in as a recipient. The reporting was also difficult at first, but after I went to their training- much easier!

Good product for hiring employees

Oct 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like being able to search by name or by job title to find who I'm looking for. It's nice to be able to view a person's profile and once selected to hire I can have all their documents together online.

Cons: I work at a place that does a ton of re-hires. For us it has been a pain to require people who come back every summer to remember their login name and password and re-do the current years paperwork. They end up making a new profile which makes it even more confusing for us.

Great ATS!

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Really enjoyed using iCims and hope i get the chance to use the ATS again

Pros: The customer service was amazing. Any issues we were having, we would email or call and it would be handled right away.

Cons: The implementation took a long time and the reporting was difficult to get information from. Wasn't user friendly when it came to reporting.

Great Customer Service/Complex Functionality

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Great ATS!

Pros: Customer Service reps are extremely helpful, friendly and always follow up. The system is completely configurable.

Cons: The functionality can be complex on the administrative side, mainly because every aspect of the system can be configured.

Icims team so very cooperative during the implementation process.

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easily accessible. Support team is very helpful anytime you have a question. Implementation went very smoothly.

Cons: i would like to be able so see if I previously printed an application. Wish it would show this information somewhere.

Easy to implement and use

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Overall, iCIMS is a great system but could be more price conscious for small businesses.

Pros: Great software, very easy to use. Has a lot of great feature that make the entire recruiting process seem streamline. One easy location for all applicants to apply. Ease of use for both candidates and recruiters.

Cons: High cost and add-on fees for items that should be standard with today's technology. Limited customization.

Decent ATS, but could use some updating!

Oct 12, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The candidate flow in iCIMS is really good, user friendly. Very easy to review candidates, send to Hiring Managers and move them through or reject.

Cons: It is a bit old school, missing some scheduling upgrades and opportunities that some of the newer ATS' have.

Icims is a great partner and has responsive customer support and service.

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Icims is constantly looking at ways to improve it's service offerings in support of their customers.

Cons: Icims is growing quickly and main POCs can change often, however, with positive change comes great reward for their clients.

pretty easy to use/figure out - test the # of resumes before buying though

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: if it gets you resumes like it should - I'd recommend it. The reporting is not as malleable as I'd like either..

Pros: easy to use, figure out, search jobs/candidates/users within the system. pretty user-friendly. it's nice that you can create a library of forms (you pay per form that's stored in the system), the qualifying/screening question bank and the quicklinks/shortcuts on the left that you should pin - that's a nice feature so you can see who's applied recently regardless of the job

Cons: we're not getting resumes like we have with other systems - now that we know this, I've heard that it's hit or miss when companies use iCIMS - they either get a lot of resumes (bc it's supposed to post to several job boards for you) or it gets very few. iCIMS can't really help or figure it out either - just luck of the draw if a company will get the postings/resumes like they expect (in other words, ask how to do a test trial to see how many resumes you get for a normal job you post all the time before buying) Aside from that just have to remember to hit the refresh button after updating things and start from the beginning (dashboard) for it to show the updated info. it'll still update but you won't see it without the refresh and going back to the dashboard.

We went with iCIMS for our ATS solution

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Great software, very easy to use. Has a lot of great feature that make the entire recruiting process seem streamline. One easy location for all applicants to apply. Easy to manage workflow to ensure all forms are completed correctly. ICIMS is a very robust tech savvy system that has a lot of capabilities. It has customer specific add-on options and the overall functi8onality is great. The reporting features are great and allow you to run specific report data. The libraries will store your job orders and other information pertinent to your position that makes it easy to use for future reference. Email tracking is a great tool. Lastly, they have a lot of pre-recorded training and webinars to help you to learn the platform. Applicants have the option to apply for multiple positions after initial profile is created.

Cons: The cost is so high. I have found other ATS services that are significantly cheaper. The time it takes to have the entire implementation go live is longer than expected and overall iCIMS could be more price effective.

Archaeic Software for Today's Recruiting Process

Sep 18, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: I liked that all information could be sent through the system, including offer paperwork, benefits, and any other attachments.

Cons: Took SO long to load and our application process was very long in there, causing huge candidate fallout. Also, it was hard to understand the reporting software available to us and how to appropriately filter. Not great for field hires; more appropriate for corporate hires but still not the best.

Overall: All information in one place.

I used to love it.

Sep 07, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: iCIMS has so many incredible features and add ons. Our database easily held over 50,000 candidate records.

Cons: The cost is so high. I have found other ATS services that are significantly cheaper with better customer services.

iCims

Sep 05, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: One location for all applicants to apply. Workflow to ensure all forms are completed. Applicants can apply for multiple positions after initial profile is created.

Cons: Cumbersome for admin when starting implementation. Not yet a seamless workflow to include onboarding.

Comprehensive system but lots of clicks to get there

Sep 05, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Comments: There are a lot of ATS systems out there. Look for a good one that can grow with your company. ICIMS charges for everv new technology they put out there, social media, website upgrades. They bank on you being captive since it is difficult to migrate to a new system.

Pros: ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. It is highly configurable and allows you to add custom fields. There is a reporting feature that allows you to select specific report data and save the report for future. Additionally, libraries will store your requisitions, and other position information for easy reference through foldering capabilities. Tracks email communication through your outlook system, to capture both sides of the email conversation. Additionally, they have a lot of pre-recorded training and webinars to get to learn the system.

Cons: They didn't have a direct feed through Indeed and our positions were picked up randomly and after several days. Additionally, requisitions are difficult to post, show up with multiple fonts (even after various attempts at editing, which is a poor representation of your company.) ICIMS is very difficult for EEO/AAP reporting. Our standard reports didn't work well for this at all. Customer service is very hit or miss, some are really great, and others don't know the system at all. Account representatives are the same way, we just left them, due to their lack of interest to help us update the system set up after 10 years of use. There are alot of custom programming required to implement changes, and they didn't implement updates with the new DOL requirements. We had to ask for the new EEO forms for VEVVRA and Disability reporting requirements.

Turn the other way.

Aug 25, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: The sales team will say yes and promise you the world...once you sign... the implementation team will drag out the process and then tell you they can't meet the go-live date promised.

Pros: Mid-tier ATS functionality. The basic functionality is there.. will help you get your recruiting done. You are not paying for fancy UI..

Cons: Poor Customer Service. Limited customization. Cumbersome & long, drawn out implementation process.

Almost there!

Aug 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: iCIMS is so close to being the best...I highly recommend digging in with self sourcing recruiters to learn what they do and then build the functionality.

Pros: Latest technology, multi-platform, easy to use, configurable, integration with LinkedIn, multiple modules, such as Connect (very basic CMS), ATS and Onboarding.

Cons: Does not have tracking tools for self sourcing recruiters. Needs the ability to easily track self sourcing activities, such as calls, emails, texts, etc.

iCIMS Applicant Tracking System

Aug 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. The functionality of the system is great. Having the option of pie charts to see where candidates are in process is a plus.

Cons: Many different screens to toggle through. Would be nice if all profiles were combined under one record. Approvals wipe out if have to reroute for approval after approvals were completed the first time.

Great Software- Has It's Kinks

Aug 18, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Overall a great software, with a few cosmetic/viewing changes, it would be the most use friendly ATS on the market after viewing multiple demos and trials.

Pros: Better candidate searching and tagging features for building talent pools. Better communication features within the program.

Cons: Lacks the ability to feed easily into ADP, a popular HRIS software on all levels required for ease of use. The appearance on the candidate searching side through bins is tedious for viewing.

iCIMS (ATS) + iCIMS Connect (CRM) = Integrated ATS/CRM solution

Aug 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: + Offers an integrated ATS/CRM solution + Wide variety of integration add-ons + Very customizable + Reporting features

Cons: - Clunky user interface - Challenging search functionality - Costly integration add-ons - Hit or miss customer service

iCIMS

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: easy tool to store all necessary information hiring managers and recruiters need to facilitate hiring process. I've seen it used with quite a few of our clients, and they all use it a bit differently, but it seems to work for everyone

Cons: As always, it is only as valuable as the users are who are entering the data. But I don't see any real cons.

completely configurable, just need to learn how to configure it.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Overall I think it's a great system. And their customer service is top-notch!

Pros: The way we can track one candidate's information and the ease of use. I like that I can always see and update their status with the a couple quick clicks. It's laid out really nice and makes sense for our daily needs.

Cons: Reporting is somewhat confusing and there are some aspects of the system that I've had to request additional training on in order to use it properly. When I search for something in the Help page, I find videos instead of simple answers.

Easy to use

Aug 08, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Very use friendly and easily tracks all internal applicants. Clean interface and overall ease of use

Cons: Could be more price effective. Take a bit of on boarding and training to be able to start navigating

Love iCIMS

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Social Distribution Integration, payroll system integration, ability to complete electronic onboarding, ability to customize as needed, customer service

Cons: The price is a little high to include their initialization costs which are extremely high and if you purchase more than one service, you have to pay multiple initialization costs.

iCims Talent Platform

Jul 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The talent platform on iCims makes it easy to search for new hires and to see where they were recruited from. There are reporting capabilities to run reports to view where your hires are being selected from. You can also put down if they were referred and who they were referred by.

Cons: It's hard to keep track of all the hires on iCims and to move them into specific categories if you want to be organized.

Not the greatest

Jul 20, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It does the job but could use better features. I think it feels a little bit out dated compared to some of the other systems out there.

Cons: Not easy to use, and not great customer service. We were stuck with this system for a while and our contract is finally up so we are not renewing.

Great functionality and customer service!

Jul 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Overall, I am very please with the tool thus far.

Pros: Ease of use, customizable, integrates with ADP payroll, as well as background check companies. Also has onboarding module. Excellent reporting capabilities and integrated scheduling tool.

Cons: User interface is a little clunky and could be updated. I also would like to see the ability to assign competencies to jobs and interviewers and have a more user friendly interview feedback tool.

iCIMS - great software (flexible/configurable) and solutions-oriented support

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very configurable to meet our needs
Consistency across features/modules makes learning more intuitive
Excellent, dedicated, consultative account management and tech support
Great partners who help me to find solutions to system/business problems
New release enhancements show they do listen to customers' voices

Cons: Realistically, there are things I wish iCIMS could do that it can't yet; fortunately their teams are solution-oriented and work with me to find a way to accomplish what I want to do within the system.

Great recruiting and onboarding tool for a mid-size organization.

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Exceptional Customer Service on all levels.
- Lots of flexibility and configuration tools for system admin to configure the products on the front end.

Cons: Reporting needs to be improved. Even though the system is easy to create, run and automate reports iCIMS still needs to improve system reporting capabilities where queries can be built to correlate the data between different tables.

Overall: Streamlined recruiting and onboarding and automated reporting.

iCIMS Products Review (iRecruit and Onboard)

Jul 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: - Great recruiting and onboarding tool to fit the needs of a mid-size organization. - Great value for the money spent.

Pros: - Exceptional customer service on all levels. - Working with customers to fit their budget. - System configuration flexibility. Lots of configuration tools available to the system admin on the front end. - Decent reporting. - Continues improvement of the product. - Work with customers to improve the product. Yes, you as a customer can influence development team to improve product features. - Customer oriented. "Can - Will do" attitude.

Cons: - Still need to improve reporting capabilities. Even though reporting is easy to use and reports can be fully automated, iCIMS still need to fork on developing tools for data correlation/query builder.

iCIMs is like hitting the easy button

Jul 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The customized workflows and process automation is a HUGE time saver and allows our team to focus on personal connections with our candidates rather than managing administrative tasks. iCIMS was a perfect fit when we sought out software that would allow for a more candidate-friendly experience.

Cons: What's not to like? I wish our other HR software systems were as flexible and versatile as iCIMS. We use the recruit & onboard systems and wish there were more systems offered by this company for managing the entire employee lifecycle.

Wonderful experience with iCIMS from start until current!

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Thank you iCIMS

Pros: iCIMS has allowed my company to move away from our completely paper based recruiting process and begin to streamline recruitment.

Cons: No Cons to report. I have been very pleased with implementation to our go live date. Everyone that has assisted us with our usage has been wonderful.

ICMS

Jun 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is usually fairly easy to use, can auto-load a lot of the information if you needed to. It is fairly common with the clients I work with.

Cons: Having a login so that all the information is the same would be ideal. Seems like a lot of required fields that sometimes are unnecessary.

Good features for a hefty price

Jun 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: Good option for a large company, but not a viable solution for smaller companies.

Pros: This is a good system with a lot of nice features and integrations. The dashboard is clean and easy to use.

Cons: Each integration or customization comes at a high price. Searches are complicated and not user-friendly.

You price will change considerably

Jun 08, 2017
1/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: We went with this product two years ago over Newton based on the customization of the applicant flow and reasonable price. Since then the price has inflated 750% as we had to add a "custom" document that was less cluttered meaning we had to pay to take things off a page of theirs. They approached us this year less than 30 days from renewal with a 230% price hike which I obviously do not have time to change products so I am stuck for another year. This will earn them this year, this wonderful review and then lose them the next year. Avoid this company.

Pros: Meets the needs as a ATS and allows to somewhat customize the applicant flow to match your organization.

Cons: Expensive and they ramp the price up later once they have you committed. Customer support is rather poor and we experienced a 48 hour complete outage earlier this year. The implementation was awful. Newton's implementation was more than iCIMS but apparently you get what you pay for.

Review for iCIM

Jun 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is being used across the enterprise to manage goals and performance reviews. It allows employees and managers to easily and securely create and share goals, and to collaborate on individual employee performance. And Customer support is best!!

Cons: It is little bit expensive and in some cases it works slowly. And the interface is old-fashioned, i think they have to do some improvements. BTW it is very useful and helpful app

Great ATS for recruiters / consulting companies

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Great reporting features. Easy to use. Workflow is simple and intuitive. Recruiters love it. Screen layout is easy to navigate. Works well in a consulting firm environment

Pros: Ease of use Intuitive workflow Easy to track candidates against specific reqs. nice add on fields so that recruiters can add comments by req and then print a report with all reqs for that recruiter

Cons: More reporting flexibility would be good. This is the best ATS I have used, so I do not have much negative to say about the product. Every release seems to address past issues (such as reporting flexibility).