# Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews --- Bullhorn ATS & CRM 4 (1021) [View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Reviews of Bullhorn ATS & CRM Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews Maria F H Client and guest liasonHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months. “I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process.“ January 15, 2026 VJ Vikram J PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Their analytics feature is non-functional, and they admitted to implementing the wrong version, requesting more time to fix it.“ July 23, 2024 AS Akshay S Team LeadComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “Bullhorn ATS offers a robust suite with a strong focus on centralized data management, workflow efficiency, and insightful analytics, tailored for recruitment agencies.“ April 22, 2024 DN Dave N People Operations Business PartnerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The mobile app with default customisation is pretty basic so needs work.“ May 20, 2024 Anthony C RecruiterMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “I believe it had the capabilities needed but I think it takes more up front investment in order to be used effectively, I got support a few times while using it and found them helpful.“ October 27, 2025 AA Ashley A Do not recommend for RecruitersStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years. “They did mass layoffs because they are losing market share.“ October 6, 2025 Joey B Head of GTM SearchStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years. “Some of the add ons will improve the tool dramatically - and the integrations to make this work with your other internal tech stack are easy to set up and manage.“ July 15, 2025 VJ Vikram J PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Additionally, their LinkedIn integration does not work.“ July 23, 2024 ## Showing most helpful reviews Showing 1-25 of 1021 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Talib J. Talib Jetha Staffing and Recruiting Used the software for: 2+ years ### "A great tool to use with a few minor issues" April 21, 2021 4.0 Overall the experience was good but if we knew what we know now, we might have opted for a different tool or at least we would have done more research Pros I like the GUI the most as the simplicity and the ease of use of this tool makes it a fantastic product Cons I like the IT support the least, I think there could be a lot more support that could have been given to us when we were implementing and having some issues at the start of the implementation Alternatives considered [Bullhorn Recruitment Cloud](https://www.capterra.com/p/141485/Talent-Rover/) Reason for choosing Bullhorn ATS & CRM We already had an existing relationship with Bullhorn with our US office Review Source VR Verified Reviewer Operations Manager Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn ATS - Is just the best " December 16, 2020 5.0 I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business! Pros Bullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful! Cons There are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about. Alternatives considered [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Reason for choosing Bullhorn ATS & CRM Bullhorn won in all categories for our business plan, and we are very happy with our decision. Review Source DH Deni H. Executive Recruiter Legal Services Used the software for: 1-2 years ### "There are Better CRM/ATS Platforms Available" November 7, 2024 2.0 We used it for about a year before finding a better tool for our team. Once we started using our new tool, it was hard to look back at Bullhorn with fondness. We realized that recruiting was made more difficult by Bullhorn than it should have been. Pros I thought it was easy to understand how to use the product. Cons Bullhorn required double entry and had workflows that were clunky and made efficiency tough to achieve. Review Source Response from Bullhorn March 23, 2026 Thank you for sharing your feedback. We are pleased to hear that you found our system easy to understand during your time with us. While this feedback is from over a year ago, we want to note that Bullhorn is designed as an all-in-one platform to eliminate friction. Our unified foundation ensures that recruitment teams work within one clear pipeline, which removes the need for manual data entry and disconnected workflows. We would be happy to welcome you back if you ever want to join the 8,000+ staffing businesses that currently rely on Bullhorn to grow their placements and profit without growing headcount. We make regular updates to our system to ensure our customers can focus on building relationships rather than administrative tasks. Sarah G. Business Improvement & Project Manager Financial Services Used the software for: 2+ years ### "Easy to use and very intuitive" October 12, 2021 5.0 Really great - fantastic support team Pros Its easy to set up and use and has a user friendly interface Cons No built in reporting function as standard Alternatives considered [itris](https://www.capterra.com/p/157249/itris/) Reason for choosing Bullhorn ATS & CRM Nicer user interface and ability to integrate with other software Switched from [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) Other system was outdated and not giving us anything back Review Source VR Verified Reviewer Marketing Operations Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn" October 11, 2019 4.0 Works overall well for our needs, it's a bit pricey but does the job for a staffing firm Pros It's easy to pick up if you're a new user, the navigation is intuitive and it's rather easy to find what you need, input data, etc. Cons There's a lot of bugs and issues when it comes to logging in to sessions, it kicking you out too quickly, and a lot of features are either redundant or don't exist. (ie. you can't delete a company profile?) It's also difficult to edit features in the field mapping, acts too much like coding if you're not familiar with how to make those changes. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Bullhorn ATS & CRM Cheaper and acts as more of an ATS which we need Review Source VJ Vikram J. President Information Technology and Services Used the software for: Less than 6 months ### "Service Issues" July 23, 2024 2.0 Bullhorn has failed to implement the onboarding process correctly. Within the first 60 days, we raised over 20 complaints. Their analytics feature is non-functional, and they admitted to implementing the wrong version, requesting more time to fix it. Additionally, their LinkedIn integration does not work. We are extremely dissatisfied with the service provided. We are very disappointed with the service provided. The wrong version of Bullhorn Analytics was implemented, causing discrepancies in our metrics. Despite attempts to rectify this, the issues persist. Based on our experience, I cannot recommend Bullhorn. Pros Nothing much great to mention about. Except the Brand. Cons LinkedIn integration does not work. Bullhorn Analytics was not implemented properly by the their vendor, Alternatives considered [LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/) Reason for choosing Bullhorn ATS & CRM Our \[sensitive content hidden\] has refered us. IT was a Mistake Switched from [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Our \[sensitive content hidden\] has suggested to use. Review Source Response from Bullhorn March 23, 2026 Thank you for this feedback. We are sorry to hear about the significant frustrations you experienced during your onboarding and the service issues you encountered with your implementation. While this experience is from 2024, we want to address your concerns regarding the service provided. We have prioritized operational excellence to ensure our onboarding processes and technical implementations meet the high standards our customers expect. Bullhorn is designed as a complete recruitment platform with a unified foundation, and our goal is to eliminate friction, not create it, during your first 60 days and beyond. We make regular updates to our LinkedIn integration and Bullhorn Analytics to ensure they deliver reliable metrics for your team. Please reach out to your account manager so we can ensure your current configuration is performing to our current standards. KK Kassaundra K. HR Manager Banking Used the software for: 1-2 years ### "Great product!" April 18, 2025 5.0 Used as a talent management tool with multiple candidates in the pipeline at one time. Pros Talent tracking and updating was pretty user friendly. Making sure everyone has visibility as well. Cons Ability to save and return to fields would be a beneficial addition to the program. Review Source SE Sean E. Client Services Manager Hospital & Health Care Used the software for: 1-2 years ### "Bullhorn Review" May 16, 2025 4.0 Was overall positive. It gives a very good overview for client and candidate tracking. Pros Very good applicant / client tracking. Very transparent. Helpfull features to keep track of KPIs. Easy integration with third party apps. Cons The loading times can be quite slow on the app. Customer support can sometimes take quite a while to respond to you. Review Source RH Rachel H. Recruiter Human Resources Used the software for: 6-12 months ### "Bullhorn Review" March 31, 2025 3.0 Pros Able to access clients easily and keep a good record of their information and interaction notes with them on file. Cons Accessing my colleagues calendars and my calendar was not as easily accessible. Review Source Response from Bullhorn March 23, 2026 Thank you for your feedback. We are glad to hear that the system makes it easy to maintain interaction notes and client records. We hear your frustration regarding calendar accessibility for you and your colleagues. We make regular updates to our user interface and automated workflows specifically to ensure that team calendars and shared schedules are easily accessible in one place. You can reach out to your account manager to ensure these integrated scheduling tools are correctly configured for your team. CG Charlotte G. Office Manager Management Consulting Used the software for: 2+ years ### "Overview of Bullhorn experience" December 17, 2018 4.0 Bullhorn is a great CRM system, it's easy to learn and use and it has served us well so far. Our staff have picked it up easily however the odd technical glitch can be quite frustrating. Pros I like that the contacts, clients and candidates can all link up so you can keep track of everything and i love how you can track your recruitment process as it's happening. Cons We have had a couple of issues with latency in the past which has been time consuming. A lot of this happened when Bullhorn transitioned to the S Release Review Source KS Kim S. Recruiter Management Consulting Used the software for: 2+ years ### "Bullhorn Review" May 10, 2018 5.0 Pros The tool is well laid out and easy to use. There are a ton of features, even after 7 years of using Bullhorn, I still find that there are features I have not fully utilized. Cons The search capabilities within the tool are not the greatest and could use to be developed further in order to get the most out of Bullhorn. Review Source GC Gregory C. Recruiter Computer Software Used the software for: 1-2 years ### "Review" May 8, 2017 4.0 Pros I like that everything is organized. Easy to add notes, and files to candidates. Also easy to create job reqs Cons Add people can sometimes be a pain. When we people that apply through bullhorn they still dont show up in bullhorn and you have manually add them which takes time. Also if you dont use bullhorn for like 30min it logs you out. Review Source KM Kiersten M. Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Bullhorn Review" September 28, 2024 5.0 Pros I love that it's easy to sort through and use Cons I dislike that it can be a bit slow to run Review Source Angelina C. Technical Recruiter Computer Software Used the software for: 1-2 years ### "Highly effective for managing recruitment processes " April 26, 2023 3.0 While there may be some glitches to using Bullhorn ATS & CRM, the overall experience is positive. Its ability to post jobs on multiple sites all at once is impressive and works well. If the software performance of the ATS can be improved, it will be a tough ATS to beat in the market. Pros I like the certain amount of automation this ATS has. Bullhorn sends follow-up messages, schedules and posts jobs on its own, if promoted to do so. Bullhorn is more comprehensive than other applicant tracking systems as it can also integrate with other HR tools and background checks. Cons Customer support can be improved as it is difficult to get training programs and sessions on new features. There are several software bugs that come up when moving candidates through the various stages of recruitments process which can be frustrating and slow down the recruiter in their work. There is a lack of reporting and analytics support from the ATS as well. Switched from [Workday Talent Management](https://www.capterra.com/p/264765/Workday-Talent-Management/) Company switch Review Source AA Aishwarya A. Recruitment Professional Staffing and Recruiting Used the software for: 6-12 months ### "Best review of Bullhorn ATS & CRM" February 17, 2023 5.0 The overall experience with Bullhorn ATS & CRM is very good. It is cost friendly, effective to use and efficient. Pros Bullhorn ATS & CRM is the most useful and efficient and effective software to use. You can easily be trained to use this software. Cons As for now, there is no such cons of this software yet. It is very effective and useful. Also, it is cost friendly as well. Review Source Akshay S. Digital Analyst Computer Software Used the software for: 1-2 years ### "A modern and collaborative ATS" May 11, 2023 3.0 Bullhorn ATS is a comprehensive software which provides many benefits to staffing agencies. I like the centralized database, time saving automations, custom workflows, and analytics reporting capabilities. It is also mobile friendly. Bullhorn is complex and expensive and may not be the best tool for a company starting out. The customer support can be improved as well. Pros Bullhorn has a centralized candidate database which allows users to store all candidate information, making it easy to access and search for candidates. Bullhorn allows users to customize workflows to fit specific recruitment processes at different companies. There are also plenty of time saving automations for many tasks in the recruitment process like resume screening, scheduling and candidate communications. It allows collaboration between recruiters and hiring managers. Cons Bullhorn can be complex and difficult to learn especially without technical experience. It can be expensive for start-ups as the pricing is based on the number of users. The tool is heavily reliant on solutions with other softwares which can be challenging to troubleshoot. The data storage in the tool is not as flexible as other competitors and there is limited customer support. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/) Company decision Review Source mfB ma fatima B. Recruitment Sr Consultant Human Resources Used the software for: 1-2 years ### "Recruitment Consultant review" January 10, 2023 4.0 My main job is to find candidates and manage them on each steps and this software has been very effective from the start Pros candidate tracking, i love how all of my communication with the candidates are logged in bullhorn weather its from emails or Linkedin, and it is also easy to move candidates to different stages of application. Also there are features helpful to a recruitment team such as the analytics, helps to track activities of consultants Cons doing boolean search on bullhorn - not all candidates are being shown in the search results as the CVs need to be properly parsed. So will be missing out on most of possible candidates Review Source GR Glane R. Social Media Analyst Staffing and Recruiting Used the software for: 1-2 years ### "More placements plus potential clients" November 25, 2022 5.0 I only knew recently that you can simply drop a downloaded PDF from a LinkedIn profile of a candidate into Bullhorn and it auto-populates the fields which makes the work faster. Pros I like that you can put as much information in Bullhorn about the candidate, my favourite feature would be adding notes and you can notify your manager of whatever changes you made by tagging them to internal recipients. It makes the job easier and faster. Cons Sometimes, Bullhorn gets laggy, it takes time to load. And sometimes I would receive an error message after clicking the 'save' button. Had to clear the cached or reset my laptop to refresh the software. Review Source DS Darshan S. Technical Recuiter Staffing and Recruiting Used the software for: 1-2 years ### "Excellent Recruitment Platform " May 7, 2020 5.0 Collaboration between many other teams which is used in hiring process is a lot easier using Bullhorn. It helps us to keep each and everything track in a timely manner. Mass Emailing is the effective feature where you can send emails to many candidates whom we are exactly looking at without a candidate knowing them that it's a mass email because the mail looks as if you have sent the mail personally. Pros User friendly complexity is reduced a lot compared to the old version of software. It has an option to save the visa status of the candidate. Tracking candidates and updating their status if they are available in the market or not is easy. Using it couple of time makes you an expert in it. Picks up the exact candidates which we are looking for based on the key skills which we have used. It has an option to leave notes which helps other users in the same company to know in the candidate is interested or if any others have reached the same candidate. Each user has his own dashboard to check the number of submission done and the interviews. total number of candidate on boarded. Its lot worth than what we are paying . Loading time is less which helps us to reach many candidates with short duration of time. All the mails sent to the candidate is saved in the history which is more helpful. You can find the candidates profile by just making a search be his address or name or by his contact number. Cons if the resume is in the PDF format then this cannot be downloaded in the DOCX format. When we are facing an issue we don’t have a source to gain knowledge about it only the training of this software is given at particular time. I see that there is a bit delay in the customer service response. When we open three to four new tab and open new jobs in each and refresh the highlighting part will be interchanged. Review Source Aillen G. Sales Support Retail Used the software for: 2+ years ### "Organized and ease" April 6, 2023 5.0 Great! its serves it purpose Pros i like the organized candidates profile and update every thing in this single database Cons all is serve well and perfect for the job Review Source mR mark R. President Computer Software Used the software for: 2+ years ### "Bullhorn review, stay away if you are not a large recruiting firm" February 28, 2017 2.0 Their product lacks common sense functionality for basic recruiting. An example is the inability to remove a candidate from a target list from the candidate record itself. You have to navigate to a separate list section to remove the candidate from the list. There is zero relationship with them as a company. An example is having to go through a scripted check in with every customer service phone call, with a high probability of never speaking to say person twice. Another example is investing an hour of my time with their product management people for them to hear my input of suggested common sense functionality. Promises were made that the most simple suggestions would be done within "six months", it has been over twelve and none of them have been embraced. Their product updates are heavily centered around score boarding and other sales productivity and CRM measurements, etc. , largely for executives to analyze and motivate large teams. This functionality is not relevant or helpful to a small recruiting team. Their product is super inflexible and often requires professional services at $$ per session to make a change. An example would be a need to change all candidate's with the city name of "Washington" to "District of Columbia". This simple database update is not possible without Professional Services' involvement, at $$. This is a silly example, but you get the point. We finally decided to pull the plug and go to different firm. We had to pay up the entire contract in advance in order to get OUR data backed up. We immediately paid in advance, dealt with them wanting to bill us twice (not recognizing the advance payment) and with big delays and false promises on when will get OUR data. It has been two weeks, still waiting. STAY AWAY FROM BULLHORN. Review Source Response from Bullhorn January 1, 1970 Hi Mark, I'm very sorry that we failed to provide you with a great customer experience. While, one of the issues you mentioned (the ability to remove a candidate from a tear sheet from the candidate record) has been updated in a recent product release, I understand your additional frustrations. If you would like to discuss your experience with Bullhorn further, or if their is any way I can assist you in your cancellation process, please feel free to reach out to me at emily.saquet@bullhorn.com.i am happy to be of help. Best, Emily Saquet Customer Marketing Specialist at Bullhorn VR Verified Reviewer Sales Director Sports Used the software for: 1-2 years ### "Decent ATS" July 25, 2022 3.0 Overall Bullhorn was good for getting resume through job posts. Pros Good for job posting and resume sorting on a daily basis. Cons not the most dynamic ATS compared to others as far as functionality and integrations. Review Source VR Verified Reviewer IT Support Analyst Staffing and Recruiting Used the software for: Less than 6 months ### "Powerful tool, mid level complexity" May 1, 2017 4.0 Pros \- Great enterprise implementation team - Intuitive layout - Useful data integrity features (ie. any field can be made mandatory) - Automatic Email inclusion - Good support (within local AU support scope, US support has been underwhelming) - SalesDuel Cons Built-in reporting is non-existent with two addon options available, the first being a third party who can create reports for you, and another called Canvas - BullHorn's solution to the overall lack of reporting. Cavnas: Canvas is an in-house rebuild of Cognos Reporting suite however it has a lot of key features disabled, such as the ability for report creators to Cross-Join when required, edit SQL code to enforce certain report behaviour and some minor inconsistent functionality behaviour. Any raised issues are handled well by our local AU support, however, the US Canvas development team are rarely able to provide long-term solutions. As of 1/5/2017, I can't endorse Canvas as a complete or entirely functional product. Training: If you are moving from a system like JobAdder where the entire concept is around making the process as simple as possible and are making more fields mandatory, you'll need more than the basic BullHorn supplied training for your users to ensure the transition is smooth. Data Display: Some overarching data is unavailable in any form, such as "Last Contacted". You can find "Last Note Added" and "Last Edited", however, neither of these take into consideration the Outlook Email integration they have in place. Which makes it difficult to determine the last time a contact was actually contacted in any way. The solutions around this are poor. Review Source VR Verified Reviewer Recruiter Human Resources Used the software for: 1-2 years ### "Bullhorn, straightforward" September 18, 2018 5.0 Cost wise you only pay for a CRM solution but you also get a job board something that is gold for recruiters, an extra job board is always welcome. It does also save time, something that most of us fail to realize it takes a couple of minutes to parse a candidate to any crm system with all the information in a resume, Bullhorn solves this by automatically parsing candidates to its system,specially if Monster.com is linked. You can save precious time and get more time to reach candidates vs parsing them. Pros Bullhorn is one of those software's out there that are pretty straightforward in terms of use. Great specially for those starting out in the recruiting world. What makes bullhorn great is that its not only a good end to end application tracking system but it also serves as a candidate pool of all the candidates that all the users within the company has ever entered in. Not only do you get a CRM but you also get a Job board. For recruiters like me another Job board to source on is another mine of gold. Its also great that you can link Monster.com to it. Makes parsing candidates form Monster a lot easier and saves time. Cons Nothing really , I just wished they had like a night mode or a livelier color scheme. Review Source SH Sandy H. HRG Financial Services Used the software for: 2+ years ### "Customizable but Limited Efficiency" March 5, 2019 3.0 I liked Bullhorn for its ease of use, but there were some areas where they really fall behind. Pros Bullhorn is easy to learn how to use and makes many functions of the Staffing world easier--for example, you can add custom fields to Bullhorn pretty easily to start tracking new aspects of your business, and it's fairly simple to add candidates, parse data, etc. The reporting features are very helpful, provided your employees add in the data when they are supposed to. It's easy to filter out people and get the call lists you need. Cons Bullhorn's integrations with other software systems is a huge problem, as it decreases efficiency in the workflows. For example, although it can integrate with Sterling I-9s, it can't integrate with background checks. Even the I-9 integration looks sloppy and crashes a lot which adds many extra steps to your workflow. It always amazed me how hard it was to integrate with a phone system--even after their multiple updates we couldn't click a number and dial it from the computer. That alarms me, as this software is built for people who are on the phone all day. It's hard to do a mass-update for people. For example, if you add a new field, it's hard to complete it for a bunch of people and when you make the changes it often crashes the system. If you've been in business for a while this is a problem. Review Source Similar Products Featured