--- title: "Bullhorn Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bullhorn the right Staffing Agency solution for you? Explore 1023 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews/" page_type: "reviews" language: "en" --- Bullhorn 4 (1023) [View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 11th, 2026 # Reviews of Bullhorn Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews Maria F H Client and guest liasonHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months. “I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process.“ January 15, 2026 Ross B DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Extremely hard to track where your CV's have been sent.“ April 28, 2026 Ross B DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “I have paid half of their subscription and get 10 times more accessability with other systems“ April 28, 2026 Ross B DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “CV Parsing makes no sense.“ April 28, 2026 DN Deontay N Recruiting ManagerHuman Resources, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “it also is a good tool to display information needed if you have quesitons“ June 26, 2026 AA Ashley A Do not recommend for RecruitersStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years. “They did mass layoffs because they are losing market share.“ October 6, 2025 Anthony C RecruiterMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “I believe it had the capabilities needed but I think it takes more up front investment in order to be used effectively, I got support a few times while using it and found them helpful.“ October 27, 2025 AA Ashley A Do not recommend for RecruitersStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years. “It's still one of the most expensive platforms on the market, but it's not worth the price.“ October 6, 2025 ## Showing most helpful reviews Showing 1-25 of 1023 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Talib J. Talib Jetha Staffing and Recruiting Used the software for: 2+ years ### "A great tool to use with a few minor issues" April 21, 2021 4.0 Overall the experience was good but if we knew what we know now, we might have opted for a different tool or at least we would have done more research Pros I like the GUI the most as the simplicity and the ease of use of this tool makes it a fantastic product Cons I like the IT support the least, I think there could be a lot more support that could have been given to us when we were implementing and having some issues at the start of the implementation Alternatives considered [Bullhorn Recruitment Cloud](https://www.capterra.com/p/141485/Talent-Rover/) Reason for choosing Bullhorn We already had an existing relationship with Bullhorn with our US office Review Source BD Blake D. Trade specialist Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn for a staffing agency" January 20, 2025 5.0 So far Bullhorn has worked well as an ATS but the options to customize and do BULK actions is a must. Pros Bullhorn integrates with most other systems that we use and is accessible on the go. Cons Bullhorn is very cumbersome and it lacks the customization we need in the staffing world with many differing clients. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) For the onboarding aspect we switched to Bullhorn but Asana made it easier to customize. Review Source RH Rachel H. Recruiter Human Resources Used the software for: 6-12 months ### "Bullhorn Review" March 31, 2025 3.0 Pros Able to access clients easily and keep a good record of their information and interaction notes with them on file. Cons Accessing my colleagues calendars and my calendar was not as easily accessible. Review Source Response from Bullhorn March 23, 2026 Thank you for your feedback. We are glad to hear that the system makes it easy to maintain interaction notes and client records. We hear your frustration regarding calendar accessibility for you and your colleagues. We make regular updates to our user interface and automated workflows specifically to ensure that team calendars and shared schedules are easily accessible in one place. You can reach out to your account manager to ensure these integrated scheduling tools are correctly configured for your team. VR Verified Reviewer Operations Manager Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn ATS - Is just the best " December 16, 2020 5.0 I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business! Pros Bullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful! Cons There are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about. Alternatives considered [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Reason for choosing Bullhorn Bullhorn won in all categories for our business plan, and we are very happy with our decision. Review Source Sarah G. Business Improvement & Project Manager Financial Services Used the software for: 2+ years ### "Easy to use and very intuitive" October 12, 2021 5.0 Really great - fantastic support team Pros Its easy to set up and use and has a user friendly interface Cons No built in reporting function as standard Alternatives considered [itris](https://www.capterra.com/p/157249/itris/) Reason for choosing Bullhorn Nicer user interface and ability to integrate with other software Switched from [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) Other system was outdated and not giving us anything back Review Source VR Verified Reviewer Marketing Operations Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn" October 11, 2019 4.0 Works overall well for our needs, it's a bit pricey but does the job for a staffing firm Pros It's easy to pick up if you're a new user, the navigation is intuitive and it's rather easy to find what you need, input data, etc. Cons There's a lot of bugs and issues when it comes to logging in to sessions, it kicking you out too quickly, and a lot of features are either redundant or don't exist. (ie. you can't delete a company profile?) It's also difficult to edit features in the field mapping, acts too much like coding if you're not familiar with how to make those changes. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Bullhorn Cheaper and acts as more of an ATS which we need Review Source CG Charlotte G. Office Manager Management Consulting Used the software for: 2+ years ### "Overview of Bullhorn experience" December 17, 2018 4.0 Bullhorn is a great CRM system, it's easy to learn and use and it has served us well so far. Our staff have picked it up easily however the odd technical glitch can be quite frustrating. Pros I like that the contacts, clients and candidates can all link up so you can keep track of everything and i love how you can track your recruitment process as it's happening. Cons We have had a couple of issues with latency in the past which has been time consuming. A lot of this happened when Bullhorn transitioned to the S Release Review Source VA Valerie A. Senior Technical Recruiter Management Consulting Used the software for: 2+ years ### "User Friendly Bullhorn" May 8, 2017 4.0 best I have used in 15 years in the business Pros Very easy to use, no issues at all. Easy to keep track of my consultants using tearsheets. Lots of information on clients, consultants and job orders. Review Source KK Kassaundra K. HR Manager Banking Used the software for: 1-2 years ### "Great product!" April 18, 2025 5.0 Used as a talent management tool with multiple candidates in the pipeline at one time. Pros Talent tracking and updating was pretty user friendly. Making sure everyone has visibility as well. Cons Ability to save and return to fields would be a beneficial addition to the program. Review Source SE Sean E. Client Services Manager Hospital & Health Care Used the software for: 1-2 years ### "Bullhorn Review" May 16, 2025 4.0 Was overall positive. It gives a very good overview for client and candidate tracking. Pros Very good applicant / client tracking. Very transparent. Helpfull features to keep track of KPIs. Easy integration with third party apps. Cons The loading times can be quite slow on the app. Customer support can sometimes take quite a while to respond to you. Review Source ML Matthew L. Recruiter Used the software for: 1-2 years ### "Best Decision Ever " February 16, 2018 5.0 If you are a recruiter, definitely invest in this software. Pros Deciding to switch to Bullhorn was the best decision our firm made. It is easy to use, and has improved our efficiency immensely. Bullhorn even allows us to store documents on it, allowing our firm to go 100% paperless. This product is incredible. Cons This product requires somewhat of a learning curve, but once you get it, it get's much easier to use. I also wish more features were available for Team Edition users. Review Source eB emma B. recruitment consultant Staffing and Recruiting Used the software for: 1-2 years ### "Great platform" January 2, 2025 5.0 great services, from inputting to invoices Pros great system to use easy and everything flows Cons there was not one thing i dint like about the platform Review Source VR Verified Reviewer HR Manager Insurance Used the software for: Less than 6 months ### "Streamline Your Hiring and Sales Processes"" May 11, 2023 5.0 Praising the system's powerful tools for candidate sourcing, resume parsing, and job posting, as well as its intuitive interface and customizable workflows. The system also offers strong reporting and analytics capabilities, allowing users to gain insights into key metrics and make data-driven decisions.That being said, some users have noted issues with cost, complexity, and customer support, which may make the system less attractive for certain businesses. However, overall, Bullhorn ATS & CRM is a solid option for companies looking to streamline their recruitment and sales operations and improve their overall efficiency and effectiveness. Pros Bullhorn allowing users to tailor the platform to their specific needs and workflows.Additionally, Bullhorn ATS & CRM provides powerful reporting and analytics capabilities, enabling users to track key metrics and gain valuable insights into their recruiting and sales operations. The system also integrates with a wide range of third-party tools, such as job boards, social media platforms, and productivity apps, making it a versatile and flexible solution for businesses of all sizes. Cons Cost: Some users have noted that Bullhorn ATS & CRM can be expensive, especially for smaller businesses with limited budgets.Complexity: While many users have praised the system's user-friendly interface, others have found it to be overly complex and difficult to navigate, especially for new users.Customer support: Some users have reported issues with customer support, citing slow response times and difficulty in getting their issues resolved in a timely manner.Lack of integrations: While Bullhorn ATS & CRM does offer integrations with many third-party tools, some users have noted that certain integrations are missing or not fully functional, limiting the system's flexibility and adaptability. Review Source CS Chuck S. Practice Lead Used the software for: 1-2 years ### "Bullhorn review" February 10, 2017 3.0 I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-) Pros Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen. Cons uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT! Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities. The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in. Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host. Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail. It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating. Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar. Review Source JM Jamie M. Managing Recruitment Consultant Human Resources Used the software for: 2+ years ### "Efficient system for managing recruitment agency process from client & candidate side." April 20, 2023 4.0 Bullhorn does what it says on the tin, it's an efficient clean well integrated candidate, job and client management system. If you get great partner software's to merge with Bullhorn the journey can be even more efficient. Pros It was smooth in terms of it's operation, it was a great way to manage your KPI's through intelligence and stats gathering so you know you were 'following the process' Cons Visually after using Vincere one of Bullhorn's competitors, they could smooth the visualisations to understand candidate and client stages better. Review Source PS Pratham S. Mean Stack Developer Staffing and Recruiting Used the software for: 2+ years ### "System for tracking applications for candidates efficiently" December 23, 2022 4.0 Pros Bullhorn provides you the opportunity to gain experience tracking different clients' movements, positions, and prospects. Find the person you're looking for by calling the number. Bullhorn can link to Sense and send pre-programmed messages for first-day checks, end-of-week checks, etc., allowing me to keep in touch with my staff and learn about any problems they are experiencing as well. You may choose multiple tabs based on your needs and designate one as the default so that it always displays the relevant information. I also appreciate having the opportunity to record notes for each sale or hiring discussion and having the flexibility to amend those notes to keep both you and your coworkers informed. Cons A candidate must first be manually created, after which notes and modifications must be added. Speaking about job advertisements, I believe it has to be resolved. Additionally, for the workers I deal with, Pridestaff's broadcast messages occasionally arrive at the wrong time. If/when we entirely close the tab, we have to reopen it. These days, the sidebar is likewise outdated. Review Source AS Akshay S. Team Lead Computer Software Used the software for: 1-2 years ### "A flexible and modern ATS made for efficient recruiting" April 22, 2024 3.0 Bullhorn ATS offers a robust suite with a strong focus on centralized data management, workflow efficiency, and insightful analytics, tailored for recruitment agencies. Its user-friendly mobile interface is commendable. Yet, its complexity and premium cost structure may pose challenges, particularly for startups. Enhancing customer service responsiveness would be beneficial. Pros The platform excels in consolidating candidate information in one database, streamlining the search and access process. Flexibility is key with Bullhorn, as it allows the tailoring of recruitment workflows and provides numerous automations for routine tasks. Furthermore, it facilitates effective coordination between recruitment personnel and hiring managers. Cons For those less technically inclined, Bullhorn may present a steep learning curve. The investment can be significant for startups since costs scale with user numbers. Reliance on integrations means troubleshooting can be problematic, and the storage system may require technical adjustments. Compared to its competitors, Bullhorn could offer greater adaptability and more expansive customer support. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source JA Jeffrey A. Partner Staffing and Recruiting Used the software for: Less than 6 months ### "Evaluation of Bullhorn Recruiting Software for Use by a Smaller Retained Executive Search Firm" December 9, 2016 5.0 I had a personal, on screen demonstration of this product by a rep on Mon Nov 21, 2016 starting at about 11:00 AM PST. Using Citrix I looked at a custom screen demonstration while Adam Cuomo and I spoke by phone. (My rep and I were the only 2 people involved in this presentation.) At the beginning I explained how a small partnership or “solo” retained executive recruiter operates. Although it should be noted that I started my search career working for a larger recruiting firm. And that I am generally familiar how large and small recruiting firms in California and the U.S. function internally. And later I remembered that I had actually evaluated at least two different recruiting software packages in the past. During the on-screen evaluation Mr. Cuomo gave me enough feedback and comments to indicate that he had a really competent understanding of this niche or the overall recruiting business. The Bullhorn software appears to function beautifully. The Bullhorn software or system catalogs candidate profiles, open search projects, communication with candidates and clients, interview schedules, status and feedback reports, etc. And it apparently can accomplish a “housekeeping” function that I didn’t expect. That is, one component of Bullhorn is that it can apparently import a “resume” submitted by email or scanned into a system. And then catalog that candidate profile into the recruiter’s database of contacts. Where there are multiple recruiting consultants working for the same firm --- it helps to insure that everyone “is on the same” as to contacts with all candidates and client organizations. The cost for a small one-user firm like mine was estimated at monthly. The user’s database is kept in Bullhorn’s cloud storage. For my method of executive search Bullhorn is not necessary. All of my recruiting history is in my head or “searchable” by a key word on my Mac’s hard drive. And that recall can be enhanced by a standard Google-search on the web or access to any private database that I might have access to. It would, however, be a consideration if I ever added a partner to the business. As it stands, however, it provides more structure that most small firms probably need. But there was one aspect or component of the Bullhorn offering that could be immediately useful to a small search practice like mine. And that is the ability to neatly and efficiently input resumes that come to me in differing formats into my own structured database of contacts and potential candidates. I don’t have time to personally do this. And it’s often difficult to find and schedule in a support person who can effectively do this with my personal email records and the file notes from my searches. And there is always a concern with confidentiality when outside staff is engaged. Pros It appears to really function beautifully. And it's a fit with a retained executive search organization's needs. And it appears to be reasonably priced. Cons It probably has a more limited utility for a one or two person retained executive search firm. Review Source Jesica B. CRM Manager Insurance Used the software for: 1-2 years ### "Great for recruiters" March 7, 2019 5.0 This platform turned out to be really handy for candidate recruiting. Users should pay special attention to the report functions, as they are really helpful in recruiting. For people who like everything individually organized and neat, it’s a lifesaver. Pros \- A truly simplistic layout - Seamless integration of all data from different sources to one complete Bullhorn database. - Efficient tasklist and search - Managing client and talent leads has become much easier - A real time saver - Contact list is searchable and easy to navigate An extremely useful service for integrating databases (e.g. client and sales, recruiting data etc). Bullhorn is one of the best CRM’s I have worked with. Simple, clean visuals, intuitive functions, good integration features. Allows synchronization with other programs and tools. - Customizable, with lots of functions - Compatible with tons of other software Cons \- Some problems with user interface, like popups - Refreshing posts is sometimes delayed, especially if they are close in time - Small window sizes, requires lots of scrolling action - Speed – data transmission could be much faster - Needs a lot of updating and administration (which is honestly the problem of all CRM sofrware) - Keeps old data which you have to delete manually, or it will interfere with current priorities Review Source VR Verified Reviewer Technical Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn ATS is way better than the rest of the competing ATS in the Market" June 30, 2022 5.0 Pros Ease of use and friendly GUI that makes navigation a breeze Cons Crappy when it comes to internal sourcing. Bullhorn sometimes displays some glitches when synced with some of the commercial job boards. Review Source VR Verified Reviewer Sales Director Sports Used the software for: 1-2 years ### "Decent ATS" July 25, 2022 3.0 Overall Bullhorn was good for getting resume through job posts. Pros Good for job posting and resume sorting on a daily basis. Cons not the most dynamic ATS compared to others as far as functionality and integrations. Review Source VR Verified Reviewer IT Support Analyst Staffing and Recruiting Used the software for: Less than 6 months ### "Powerful tool, mid level complexity" May 1, 2017 4.0 Pros \- Great enterprise implementation team - Intuitive layout - Useful data integrity features (ie. any field can be made mandatory) - Automatic Email inclusion - Good support (within local AU support scope, US support has been underwhelming) - SalesDuel Cons Built-in reporting is non-existent with two addon options available, the first being a third party who can create reports for you, and another called Canvas - BullHorn's solution to the overall lack of reporting. Cavnas: Canvas is an in-house rebuild of Cognos Reporting suite however it has a lot of key features disabled, such as the ability for report creators to Cross-Join when required, edit SQL code to enforce certain report behaviour and some minor inconsistent functionality behaviour. Any raised issues are handled well by our local AU support, however, the US Canvas development team are rarely able to provide long-term solutions. As of 1/5/2017, I can't endorse Canvas as a complete or entirely functional product. Training: If you are moving from a system like JobAdder where the entire concept is around making the process as simple as possible and are making more fields mandatory, you'll need more than the basic BullHorn supplied training for your users to ensure the transition is smooth. Data Display: Some overarching data is unavailable in any form, such as "Last Contacted". You can find "Last Note Added" and "Last Edited", however, neither of these take into consideration the Outlook Email integration they have in place. Which makes it difficult to determine the last time a contact was actually contacted in any way. The solutions around this are poor. Review Source VR Verified Reviewer Account Manager Staffing and Recruiting Used the software for: 1-2 years ### "Bullhorn - Staffing & Recruiting " December 21, 2021 4.0 Overall satisfied with my experience with BH. Easy program to manage my job orders and seems to work well with our assignments and onboarding team. Does what it needs to do and has a simple lay out! Pros BH is overall easy to use; It's a lot easier to search via job numbers. The systems is very straight forward; easy to make notes, comments, change requests, update job descriptions and details, etc. Cons The search functions aren't the most accurate when it comes to candidates. I also wish the system could calculate the bill rate once the pay rate is entered, especially for accounts with a specific markup. Review Source Jackson W. Staffing Consultant Staffing and Recruiting Used the software for: 1-2 years ### "Daily Driver" August 26, 2022 5.0 Pros I do everything in bullhorn. It may feel bulky at times, but that is just because it is bursting with functionality. There are multiple paths to accomplish the same result, which is convenient. Cons Bullhorn has a relatively high learning curve. Due to its nature, it is a long runway to learn how to use all of its many best. Review Source VR Verified Reviewer Attorney Talent Associate Legal Services Used the software for: 2+ years ### "Clunky, slow, terrible reporting. Does the job, but does so in a very inefficient way. " November 1, 2017 3.0 Its an ATS - it keeps the data we need, but it just does so really terribly. Pros Navigation between candidates, companies, and applications Relatively user-friendly interface Note sharing and distribution listings easy Cons Reporting. Pulling a report with the exact same parameters multiple times produce reports with widely varying results. Even when parameters are set (e.g. exclude a field), parameters are not stuck to leading to inaccurate results. Will not operate correctly if there is too much data in the reports, so it cannot handle creating a single report with multiple months/years of data, meaning smaller reports have to be pulled separately and then pieced together manually. Customer service - highlighting issues with the platform went nowhere. Identifying problems or issues elicited zero response from Bullhorn. Performance - so so slow! Opening candidate profiles takes forever! 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