# Page 10 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews

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Bullhorn ATS & CRM

4 (1021)

[View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/)

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Last updated March 23rd, 2026

# Page 10 - Reviews of Bullhorn ATS & CRM

## Showing most helpful reviews

Showing 226-250 of 1021 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Controller  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bullhorn"

November 20, 2018

3.0

This tool is expensive and our company has decided to migrate to another platform. It is complex enough to prevent complete adoption; therefore many of the features have not been utilzed.

Pros

Our company is in the staffing industry. This tool houses both candidate and client records and follows an intuitive path for moving records thru a funnel.

Cons

The search feature is frustrating as it frequently fails to return existing records.

Review Source

JT

Jen T.  
Sr. Manager, Client Services  
Staffing and Recruiting  
Used the software for: 2+ years

### "My love/hate relationship with Bullhorn"

June 14, 2018

4.0

All in all I would consider myself a satisfied Bullhorn customer. Please continue to provide cutting edge technology and great customer service. Thank you for listening to the needs and requests of your customers.

Pros

As a Bullhorn customer for the past three years I have found this to be a well rounded product. I believe Bullhorn is focused on customer support and continuing to advance their product. Customer service is always very helpful and knowledgeable. The intuitive nature of the Bullhorn product is easy to use.

Cons

My company was part of the initial NOVO roll-out. This was not well planned out or executed. I wish Bullhorn didn't log out so quickly.

Review Source

KG

Kara G.  
Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Decent "

March 30, 2017

4.0

Good for what I need. As an independent recruiter, I can only speak from a 1 user perspective but it does the job well, is good value and the live chat customer service is excellent when you cant work something out. I still think there could be a lot of improvements and sometimes you have to click too many times to get to a page but it is a good easy to use database with a good layout. Decent and definitely one of the better ones on the market as I tried a few and many were awful!

Pros

Easy to use and good layout. Like the hotlists tool a lot. This is really helpful. Can use anywhere and app is handy.

Cons

too many clicks on a lot of actions. Can only search on surname, not first names. Notes system could be better

Review Source

CB

Carol B.  
Office Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Long-Time User"

February 16, 2017

4.0

I think overall Bullhorn is a solid product. We have had some issues when we had to move over to another provider for our email. There have been some bugs that really took much longer to resolve than they should have. But overall their tech support is solid.

Pros

The ease of integrating resumes into BH. I also think that the Tech support is top notch!

Cons

It feels like sometimes BH can turn into a black hole of candidates. It would be helpful to have better searching features. I would also like to add that it would be extremely helpful to work out bugs that have been an issue for several months listed as a priority and not you get to them when you get to them.

Review Source

cN

colleen N.  
recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "bullhorn is good but could be better"

August 20, 2021

5.0

Pros

I like the time stamp and ability to see what others have done with a candidate to avoid crossover

Cons

too many spots to fill in info that 90% would never use. it takes up so much space/time clicking over

Switched from

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

company decision

Review Source

VR

Verified Reviewer  
Technical Recruiter  
Information Technology and Services  
Used the software for: 6-12 months

### "Great web based ATS"

November 4, 2016

4.0

Great ATS that allows you to match candidates and job IDs. A lot of transparency with submission and interview progress which allows open forms of communication. Everyone is on thee same page and its a great tracking tool.

Pros

Its web-based so you can access the software from anywhere (not just in the office).

Cons

Might be difficult to sift through all the filters to find candidates.

Review Source

JM

Jay M.  
Managing Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Lots of features and room to grow"

February 10, 2017

3.0

I've been using Bullhorn for about 5 years and have grown to like it more and more. They are constantly upgrading and adding new features and improving the user experience. For a recruiting firm of 4 people it offers a lot more bells and whistles than we probably need. I don't have a lot of experience using other ATS/CRM systems, so I don't know how it compares to others, but I have other recruiters I know that have migrated over to Bullhorn because of the features that Bullhorn offers.

Pros

Lots of customization possibilities and lots of features available.

Cons

It seems that they cater to larger firms and clients. After moving from the Team Edition to the Corporate Edition I feel that I get better support.

Review Source

JJ

Julie J.  
Talent Acquisition Operation Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Worse technical support ever. Worse client experience ever."

January 30, 2023

1.0

Pros

This ATS is very slow and full of technical problems.Then nobody seems to take into consideration clients's technical issues and client's needs.I definitely won't recommend this ATS and we are thinking to change for another one.

Cons

Worse technical support ever. Worse client experience ever.

Review Source

KC

Kevin C.  
Director of Resourcing  
Information Technology and Services  
Used the software for: 1-2 years

### "Solid ATS"

May 9, 2023

4.0

Pros

I like that you can have both sales contacts and applicants in 1 system.

Cons

When I was using it, it was somewhat slow.

Review Source

SV

Sari V.  
Strategic Business Partner & Company Lawyer  
Staffing and Recruiting  
Used the software for: 2+ years

### "If you make Bullhorn your partner, they will enrich your company"

June 14, 2018

4.0

I love Bullhorn, not only as a partner but as a company in general. It looks like an amazing place to work too. I feel that it still is not fully equipped to handle the (mainland) Europe market but I am confident that if Bullhorn uses us, the European clients as a partner too, it will work out.

Pros

The possibilities, the flexibility, the constant improvements. Bullhorn thinks with you and even for you to see how your business can get more out of the software and the business.

Cons

When your business is not standard in setup, Bullhorn allows you to change a lot but it can be difficult to manage all the different partners (all the separate costs add up to a big cost)

Review Source

KH

Katlyn H.  
Operations Manager  
Human Resources  
Used the software for: 1-2 years

### "BH Review"

March 3, 2023

3.0

Pros

Really liked how easy it was to use and create tearsheets for future use.

Cons

It is quite pricey for the uses we get with it.

Review Source

TL

Tom L.  
President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Avoid at all costs! The new platform doesn't work, you'll have to buy another software to get it to integrate, the DEMO is totally different that actual product"

July 10, 2018

1.0

Avoid Bullhorn at all costs!!! Their new platform had so many bugs that even doing the simplest administrative tasks took days of back and forth with tech support. It is barely customizable and the integration with Outlook and Google is a disaster. Their third party journaling basically shut down my email service for a week and it took Microsoft Tech Support to figure out their mess. They will waste your time with useless training which is just them buying time to get a simple database setup. To make the software somewhat work you will need to buy another third party program to effectively integrate the software. There are so many other great options available as both a CRM and ATS that blow Bullhorn away. Don't make the mistake I did and get taken in by their demo. The demo is NOTHING like the actual program. After a month of trying to get it to work with a very simple application their tech support basically gave up and told me I would just have to find work arounds. Another nightmare trying to get contract canceled and money refunded. Their executive team is totally unresponsive to any requests for help. From the CEO down their culture of apathy is apparent. I never did receive my money back for the first month. Total silence from them. Bullhorn appears to be acquiring a lot of other platforms as well. Do yourself a favor and make sure that whichever you software to sign on with is not owned by Bullhorn.

Cons

Even the simplest admin tasks require days of tech support to achieve. The journaling is useless and don't integrate with Outlook or Google.

Review Source

abby R.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Bullhorn is great for staffing companies that are managing a book of business and keeping track."

April 2, 2018

3.0

Pros

Bullhorn has an easy to use UI and allows you to add in resumes through drag and drop without manually entering in information.

Cons

The ease of use outweighs the things I don't prefer with Bullhorn but keeping a solidified process in Bullhorn is difficult. The lists and tearsheets are difficult to use and keep track of.

Review Source

AJ

Alexandria J.  
Senior Recruiter  
Human Resources  
Used the software for: 2+ years

### "Solid recruiting software"

June 14, 2019

4.0

Overall am happy, when we have issues they do get addressed with time.

Pros

\- Love the email tracking, amazing help when a coworker is out of office! - Notes feature is great - Reporting is easy to use

Cons

\- Can only have one recruiter listed on candidate profiles (we have splits here) - Placement report is inaccurate sometimes due to the above issue. - We can no longer see when submissions are read/ how many times.

Review Source

Matt B.  
Director Information Technology  
  
Used the software for: 2+ years

### "Expensive, but with good cause"

July 19, 2018

5.0

Bullhorn automates a lot of our processes. It saves my recruiters time which saves my organization money.

Pros

There is no better system for tracking candidates and recruiting in an internal database than Bullhorn. As long as you put in a lot of data on each candidate and appropriately link notes, there's no better platform to utilize for search.

Cons

Setting things up takes some time. If you don't partner closely with the transition team, things are going to get lost in the shuffle.

Review Source

AK

Aneliya K.  
Senior Recruitment Consultant  
Oil & Energy  
Used the software for: 2+ years

### "Good quality overall and very good support"

September 11, 2019

5.0

Overall positive

Pros

The support and the interconnections within different parts of the system

Cons

Reports issues, I get a lot of complaints from users about it

Switched from

[Access Recruitment CRM](https://www.capterra.com/p/110208/RDB-Pronet/)

No support, no updates, lack of improvement

Review Source

VR

Verified Reviewer  
Content Marketing Specialist  
  
Used the software for: 6-12 months

### "Not bad. Didn't take long to figure out."

December 21, 2017

4.0

Pros

When all the candidates are labeled correctly, it's very easy to search for specific candidates and make lists. In general, making lists is not difficult to do.

Cons

I really wish it allowed you to have more than one job id tab open or more than one candidate tab open. Also, it could be a little more user-friendly.

Review Source

RM

Ryan M.  
Consultant - Policy, Public Affairs & Communications  
Government Relations  
Used the software for: 2+ years

### "Bullhorn Review"

November 25, 2019

4.0

Pros

The simplicity and the way in which it has integrated with other software that we use, i.e. Sourcebreaker / OneUp.

Cons

It often has crashes and doesn't work as intended during periods of outage.

Review Source

VK

Vince K.  
Recruiter  
Computer Software  
Used the software for: 2+ years

### "Best CRM for your money!"

May 8, 2017

5.0

Pros

Easy of use and customization. Lots of options to customize your own experience to to your own liking.

Cons

Sometimes the interface lags and the mobile experience is not very good. It doesn't remember your settings from your desktop log in and searching is not as good.

Review Source

TB

Tanjot B.  
Team Lead  
Information Services  
Used the software for: 2+ years

### "Bullhorn ATS Best "

September 28, 2022

5.0

i am using this Ats since i started my career and it helped me to recruit best resources available on Bull Horn and also helped me to grow in my career.

Pros

It has multiple features with best CRM Team and resources resumes

Cons

it hangs sometimes but once refreshed it starts working fine without hanging

Review Source

RA

Rebecca A.  
Client Services Lead  
Staffing and Recruiting  
Used the software for: 2+ years

### "Awesome Customer Support!!"

May 1, 2017

5.0

Pros

I have been very impressed by the customer support provided in using the Software. Anytime I need to make changes or have questions about what more I can do to make everything work better for me, Bullhorn's customer support team is quick to respond and very knowledgeable.

Cons

I would prefer to have more "do it yourself" options within the software rather than always having to submit a ticket or just leave things hanging. I know some prefer to just rely on others to complete the back end needs but I often find it faster to just click a button to have it completed.

Review Source

TP

Taylor P.  
Recruiter  
Human Resources  
Used the software for: 1-2 years

### "Too many bells and whistles"

January 18, 2020

3.0

I wasn't too impressed with BH, in comparison with Sendouts, a CRM I believe BH bought but did not retain some of its best features...

Pros

The console and design is clean and very intuitive. There are some features which allow the recuiter to manage a workflow well.

Cons

More often than not, we would experience high click volume. As a recruiter, I need my names, numbers, and notes to be accessed in as little clicks as possible. BH does not accomplish this but instead has clunky flow problems opening up page after page to achieve a task.

Review Source

MK

Michael K.  
Senior Talent Manager  
  
Used the software for: 2+ years

### "Bullhorn - always and forever"

February 12, 2019

5.0

If you're company isn't using Bullhorn, how serious are you as a business?

Pros

Bullhorn is easy to use, has a great interface design, and the configurable features it offers make it the best product on the market for staffing companies. It allows companies to run accurate reports so that you can make smart business decisions on what tools to utilize.

Cons

The cons for Bullhorn are not many, you can't make everyone happy. However, you get what you pay for, Bullhorn is worth every penny.

Review Source

VR

Verified Reviewer  
Managing director  
Medical Devices  
Used the software for: 1-2 years

### "Great ATS but pricey"

September 2, 2019

5.0

Pros

Ease of use, plugins and reliability are second to none. Excellent software overall.

Cons

One of the most expensive ATS systems out there today.

Review Source

Hunter S.  
director of operations  
  
Used the software for: 6-12 months

### "Great for growing business to compile everything they need"

April 25, 2018

5.0

Pros

Bullhorn really helps as companies grow and have a need to have everything together in one place. Bullhorn fills this need well.

Cons

The software feels a bit old and could use an update to get it into the 2018 era. It has to be refreshed all the time manually to see the changes you make.

Review Source

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