# Page 11 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews

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Bullhorn ATS & CRM

4 (1021)

[View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/)

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Last updated March 23rd, 2026

# Page 11 - Reviews of Bullhorn ATS & CRM

## Showing most helpful reviews

Showing 251-275 of 1021 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LS

Lauren S.  
relationship manager  
Financial Services  
Used the software for: 1-2 years

### "Bullhorn is great for Salestracking"

December 9, 2021

3.0

Good! Not my favorite CRM for tracking current client info but amazing for sales team

Pros

Easy to use and great for tracking sales activity and leads. Easy to run reports on prospects who haven't been contacted in a while etc. Great at tracking emails.

Cons

I think it is easy to get lost in some of the data - the email tracking can become overwhelming and hard to organize and read through

Review Source

VR

Verified Reviewer  
Technical Recruiter  
Information Technology and Services  
Used the software for: 6-12 months

### "Bullhorn Recruiting Software review"

October 25, 2017

5.0

Pros

Easy to access, report and send submittals over. Also easy to review jobs, web responses, and upload new candidates.

Cons

The weakest part about Bullhorn is the candidates recruiting/daxtra tools. It is hard to source candidates as the visiibility is weak and you can only open 1 at a time.

Review Source

VR

Verified Reviewer  
Office Manager  
Human Resources  
Used the software for: 1-2 years

### "Not bad but could be better"

April 20, 2019

3.0

Pros

It was easy to add new candidates into Bullhorn

Cons

There are a lot of steps to it which is why we switched to another tracking system

Review Source

Wade R.  
Talent Acquisition Specialist  
Human Resources  
Used the software for: 1-2 years

### "Making Relationships easy"

September 17, 2018

5.0

Pros

The record keeping is easy. The mobile app is a major plus. The Tech support is amazing.

Cons

Bullhorn is limited to some integrations.

Review Source

SE

Sarah E.  
Recruitment manager  
Management Consulting  
Used the software for: 2+ years

### "Recommend!"

September 11, 2019

4.0

Pros

Bullhorn is easy to use and intuitive. Connects well with LinkedIn and makes searching and managing candidates easy.

Cons

Notes from LI are not visible in BH. They could connect this up better for ease of use and efficiencies. It would be great to have more collaborative working, for example being able to tag colleagues or flag messages to them within the system.

Review Source

AS

Allison S.  
VP Operations  
Staffing and Recruiting  
Used the software for: 2+ years

### "High Volume Staffing"

June 9, 2017

4.0

Bullhorn Engage is a wonderful event and we will continue to return year after year.

Pros

Intuition, ease of use, customization and continuous improvements. I am really excited about Canvas and it's reporting capability but it's a bit intimidating to learn. Hoping that will greatly help our data and reporting capability.

Cons

I think the con was solved in the new Novo layout yesterday but not being able to easily see the live submittals, interviews, and placements on an order or a list. Showing totals isn't telling the user the whole story when trying to work efficiently.

Review Source

JW

Jane W.  
Recruiter  
Computer Software  
Used the software for: 1-2 years

### "OK software but needs a lot of work"

August 16, 2018

3.0

Pros

Easy parsing of cvs to reduce manually entering details Some useful drop down menus which you can customise Handy side menu tabs to keep track of who you need to contact Some good main features and easy enough to navigate Helpful videos to teach you how to use basics on Bullhorn

Cons

User experience could be streamlined with less unnecessary clicking Customer service is poor in Sydney as it's a US based software, prefer JobAdder though they need some improvements also Placements should either be marked in a different colour or shown in the notes Must be an easier way to find posted ads without clicking into every role Just so many areas to streamline Tends to slow down so badly around 3pm everyday

Review Source

CB

Chris B.  
IT Manager and Lead Recruiter  
Information Technology and Services  
Used the software for: 2+ years

### "Bullhorn ATS"

September 11, 2019

5.0

We can move our candidates really fast through our process and reduce time to hire. Also helps us to reduce our paper usage.

Pros

The functionality and features are well designed and suit our needs very well

Cons

We are still on the older version (S-Release). Would love to be upgraded to Novo as it looks great

Reason for choosing Bullhorn ATS & CRM

It had everything that we needed when we include the marketplace partners.

Review Source

lV

lily V.  
sales admin  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great product with awesome features"

April 4, 2018

5.0

Over the course of my career in staffing (aprox 10 years) I have used several staffing and recruiting programs and nothing compares to Bullhorns products. This Staffing and Recruiting Software is very user friendly and can be as simple or as complex as you'd like to fit your business needs. It is online based so you can access it from anywhere.

Pros

Easy to navigate, post and update jobs, customize screens, customer support is easy to reach and extremely knowledgeable.

Cons

Since it is an online based program, it can run a bit slow at times. It is a very pricey product (worth the investment)

Review Source

SS

Sarah S.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Could be better, not interested in the smaller accoubts"

July 18, 2019

4.0

I found bullhorn a deterrent to recording information in the main & tended to rely on email & memory. Only when the connection speed was at its very fastest did I find it functional to use.

Pros

Compatibility with broadbean & cv preview.

Cons

Distribution lists, coding, speed, intuition.

Review Source

VR

Verified Reviewer  
Co-Founder and CEO  
  
Used the software for: 6-12 months

### "Was looking for a full featured CRM to run a recruitment business, and Bullhorn ticket all the boxes"

April 4, 2018

4.0

Pros

Bullhorn has a great lead management flow - from identifying vacancies, logging CVs, and then following through to completion. Easy to grasp, and easy to teach the team.

Cons

The mobile version of the platform is a bit slow to connect to and use, but generally it's all very good.

Review Source

MH

Michael H.  
Principal Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "This system was NOT built/designed by a recruiter"

March 1, 2017

3.0

Pros

There is a lot of functionality. The system does allow for multiple different ways to do things. You can get to different pages relatively quickly.

Cons

I have used at least 8 different ATS in my career, this system is not user friendly nor intuitive. The way the system is set up is so counter-intuitive to the way a recruiter goes about his/her day that without extensive training, it is impossible to figure out what to do first. It is as if someone told an engineer what they needed, but never explained recruiting processes.

Review Source

Response from Bullhorn

March 29, 2017

Hi Michael, Thank you for taking the time to review Bullhorn. I am sorry to hear that you do not find the user interface to be user-friendly. I'm very interested to hear your feedback on how we could make improvements. Please feel free to reach out to me at emily.saquet@bullhorn.com to set up a time to speak. Also, in case you had not previously been informed, you can access free training tools through Bullhorn Academy and the customer portal by clicking Get Help in the top corner of your screen, or by visiting customerportal.bullhorn.com. Please let me know if there is anything that I can do to assist in improving your experience. Thank you. Best, Emily Saquet Customer Marketing Specialist at Bullhorn

SK

Selva K.  
Recuiterment  
Information Technology and Services  
Used the software for: 6-12 months

### "Bullhorn ATS & CRM"

February 15, 2023

5.0

very excellent

Pros

Its very useful find the candidate who is looking for job opportunity.

Cons

needed more new updated resumes, need more credits to view the profiles.

Review Source

RS

Rebecca S.  
Account Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Bullhorn's Features Stand Out Among Other Options"

January 25, 2017

5.0

I have been using Bullhorn for almost one year and am overall very pleased with the features and functionality of this software. I have changed roles at my company, from a recruiter position to a sales role, and have found that both interfaces are easy to use and easy for new members to learn quickly. We rely on Bullhorn very heavily at my company for data integrity and compliance, and rarely have any issues with it.

Pros

In my role as an account manager/sales position at a recruiting company, I am responsible for setting up many in-person meetings with our clients. Bullhorn is capable of sending meeting/calendar invites to clients through the software, which makes it easy to run reports on my activity levels. I rely heavily on the "tasks" feature within Bullhorn to send me reminders and have found that I reference my notes within the tool very often as time goes by and I have trouble remembering little details about my clients.

Cons

I don't like how Bullhorn automatically uploads all of my emails between my client and myself to their profiles in Bullhorn. I'm not sure if this is something that was set up by my company or if it is a standard feature of Bullhorn, but I will sometimes send emails from my personal address to avoid them being accessible to everyone in the company.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Simple and straightforward to use"

February 12, 2019

4.0

It has enabled me do my job more effectively. I can locate all my information on clients, candidates, meetings, interviews, offers, etc in one place.

Pros

I find the software very easy to use. It is also simple to navigate.

Cons

The interface is somewhat old fashioned in it's design and could be "brightened up".

Review Source

SR

Stacy R.  
  
Staffing and Recruiting  
Used the software for:

### "Horrible customer service"

June 25, 2014

2.5

Pros

Functionality does what it should for the most part

Cons

They continually bill us for services we don't use. When we try to reach someone about this, we are routed to a bunch of different people, have to leave messages, etc. We are trying to resolve a billing issue (for the second time this year, and it's just June), and we've been trying to get in touch with someone for three weeks now (and still no word). The last time, we asked for physical invoices, but no invoices yet. We noticed the charges on our credit card went up again, so we don't even know what they've billed us for. The number of users have not changed, and we've not requested any additional services. There were charges that we had to eat because we "didn't resolve them in a timely manner." They have poor customer service, and to this day, we can't tell you who our account manager is, because they don't even seem to know! For tech issues, customer service is the same. We have to go through a ticketing system, and they go "in the order it was received and in order of importance." We can't call and talk to anyone. If they do get back with me, it's weeks later. This is why we will be changing systems very soon.

Review Source

rB

rodney B.  
recruiting manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "terrible support"

May 24, 2021

3.0

average at best

Pros

Not much my old is better to us nothing to say

Cons

Email is very poor so is support never have answer

Review Source

JS

Jared S.  
IT Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best Applicant Tracking Tool I've tried"

September 3, 2019

4.0

Pros

Bullhorn is a great tool for Applicant Tracking. It allows you to search Candidates in many different ways and also tailor the look and required information to your own personal liking and company liking.

Cons

Sometimes the searching seems to be slow and the product too often goes down for an hour or so but these are minor issues overall.

Review Source

Alex W.  
Personnel Development Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Find something else!"

November 23, 2015

1.0

The support for Bullhorn is NON-EXISTENT. I don't mean just when you have a problem, but also when you want to add features to your current contract, you basically have to beg them to take your money. Bullhorn can show you lots of bells and whistles but never actually implements them for you. My advice would be to find something else.

Pros

Has lots of potential to be great. Many bells and whistles.

Cons

SUPPORT or lack there of. To many layers to candidate/job information. I shouldn't need to click the mouse 15 times to see the last 5 notes on a candidate/job.

Review Source

MA

Megann A.  
Office & Marketing Coordinator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Half and Half"

April 11, 2017

2.0

I think Bullhorn has a lot of good features but unfortunately the bad outweigh the good for instance we pay a substantial amount for Bullhorn Front and Back office, yet these two systems DO NOT speak to one another so I have to manually enter each thing twice. For being the best in staffing ATS systems they do not work for staffing agencies the workflow isn't customizable and everything is by bullhorns rules, and if you want to go outside those rules you have to pay MORE money. The customer service is lacking in product knowledge, any questions asked have a 50% rate they will know the answer. Honestly, Bullhorn is just not where it should be for being the supposed "best".

Review Source

SR

Suanny R.  
Controller  
Staffing and Recruiting  
Used the software for: 2+ years

### "Other ATSs are better!"

January 23, 2019

4.0

I've been evaluating other ATSs and they provide more customization and features for the same price. Worth doing the research before choosing an ATS!

Pros

Can sort and move columns on lists, can do auto free text on most fields, offers job board integrations, now offer a chat with an specialist option which works!

Cons

Weak Outlook integration, can't mass update fields, don't have a minimum user count, mobile optimized website doesn't work, zip code search doesn't work properly, can't print a task report, technical support is only provided to a couple admin users.

Review Source

CS

Craig S.  
Account Executive  
Computer Software  
Used the software for: 6-12 months

### "Really easy to use recruiting software"

August 26, 2018

4.0

I would definately get a demo from Bullhorn before you finally decide on a vendor. These guys have a really good product backed with years of experience.

Pros

Bullhorn has been around for while and used by many sound companies which should speak for itself. Besides being really good, sound and trusted recruiting tech company they have always continued to improve and build even better technology. They put great effort into providing solutions to complex recruiting problems. Bullhorn manages all recruiting from requisition to hire in a user friendly manner. Some really good features, 1. Easy Job posting to channels like LinkedIn, job boards, Indeed and social media 2. Quickly screen and filter irrelevant candidates 3. great reporting and dashboards

Cons

From a features perspective there are not downsides, pricing might be a problem from smaller companies though

Review Source

VR

Verified Reviewer  
Corporate Recruiter  
Information Technology and Services  
Used the software for: 1-2 years

### "Ease of use!"

October 4, 2018

4.0

Pros

I have used Bullhorn for 2 years in my previous company and had good experience with it. It reduces the effort of manually entering details of the applicants, resume parsing feature is pretty cool. Email integrations are effective and easy which makes easier to communicate with the applicants. Job posting to social media and job boards are pretty simple and easy. I still recommend this to others.

Cons

I think pricing is on a higher end. Other than that I think its really a good ATS.

Review Source

DB

David B.  
Business Development Manager  
Hospitality  
Used the software for: Less than 6 months

### "perfect fit and value for our team!"

February 13, 2017

5.0

our company took some time to vet a few different CRM Tools, and also lead data providers as we began our journey of starting a sales dept. we were advised by peers and professionals in the world of selling to look very closely at the products and find the best fit for our needs. bullhorn made an impression on us from the first call and demo. clean, clear software, with intuitive tools, and features that would directly benefit and support our efforts - all at a VERY affordable price for a small sales team. the newer blueprint tool stood out as a way we could add new companies into our pipeline w/o having to pay through the nose for downloading lead lists from other providers. with bullhorn we are able to add leads, manage mailing campaigns, track the life cycle of a leads and contacts, and maybe even expand to other features and services as they relate to our growth. we highly recommend bullhorn CRM, and have continually been impressed with the service after the tool is set up and in use. customer service has been top notch, and our questions are always answered in a timely fashion with courteous representatives.

Pros

user friendly, clean design, great features, very affordable, great value, blueprint tool for adding leads, great customer service, very supportive reps, quick add features make the management of new companies and leads easy, dashboard cards and data give great snapshot of details and actions required

Review Source

DR

Derek R.  
Account Executive  
Staffing and Recruiting  
Used the software for: 1-2 years

### "A Real CRM for the Daily User! Excellent!"

November 3, 2016

5.0

I have really enjoyed using Bullhorn over the last 2 years. I am continually impressed by the CRM product - what it does, how it helps me with my job, and how the company provides strong customer support. The features of Bullhorn enable me to manage multiple projects, review my performance, and track job-related projects from start to finish. Overall - I'm a big fan!

Pros

The ability to track projects in real time, manage multiple projects and accounts, and track performance related goals.

Cons

I don't use the mass email function often. I haven't had great luck with it.

Review Source

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